2019 Volkswagen Atlas complaints

Vehicle will get a stop/start error and stall at low speeds in traffic or at stop lights/signs. Have to put vehicle in park and manually restart. had the same issue at 20k miles and they replaced the carbon canister. This time they won’t replace it until the error code shows. Truly a safety hazard and I can not put my kids back in this car

On [XXX], when I was driving the car at [XXX] at normal speed, suddenly my car accelerator stopped working (Not moving forward while giving the throttle) and I hardly managed to pull my car to the side from the middle row of the road and the car stopped its engine. I saw an indication in the tachometer -EPC. I waited for 30 seconds as I was panic, then I tried to restart the car, it started after a few seconds and the EPC error slowly disappeared. I was so frightened and managed to drive the car to the hotel later. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2019 VW Atlas SE V6 fwd with 66,xxx miles USA. Just very recently at this mileage I experienced stalling at low speeds or coming to stop and engine has died on 2 occasions. Once reversing out of my driveway sand dealing getting reverse to neutral to eventually fully stop and to shift into drive as I occasionally do but this time the engine died as I shifted to neutral. No known warning lights at that time. Second time I came to slow and then stop at a median to u turn as I've done numerous times but while stopping there waiting for cross traffic to clear, engine died and dash message said to restart manually. I put into neutral and restarted car. Days after, I see dash message of error, start stop disabled/malfunction. Thereafter for almost a week, start/stop would not engage at all. I researched and had a gut feeling that the service campaign letter I received from VW regarding charcoal canister extended warranty would be relevant. My gut feeling, and research, and now finally confirmed by dealership, the issue is in fact the charcoal canister and N80 valve. I now lost confidence in VW quite beyond fully. My very first issue was the sway bar end link issue which I think became a service campaign issue. I wasn't informed of any issue in this case but felt a gradual degradation in handling and ride quality around 3x,xxx miles and took it into dealership to inspect. End links replaced under warranty with updated parts and car felt normal and can to itself. Second big issue and

While performing a low speed left hand turn the vehicle’s adaptive cruise control system falsely detected an imminent crash triggering the auto braking system and subsequently malfunctioned to release the vehicle’s side curtain airbags on both the passenger and driver side. The police were called and responded but no police report was prepared as there was determined to be no motor vehicle accident or property damage done (other than to the vehicle itself). The vehicle was taken to a dealer and a diagnostic test was performed, results attached. The manufacturer has verbally responded that they determine the airbag release to be of outside influences and they deny malfunction. They will not provide their response in writing. At the time of the accident there were no warning lights indicating a problem; however, the vehicle diagnostic results indicate that there were brake system issues earlier in the day. The vehicle diagnostic results include multiple system malfunctions that contributed to this malfunction.

Passenger side airbag sensor indicated problem. Sensor mat in the passenger side was replaced once, now it needs to be replaced again. Being told that because the repair was done 19 months ago it is out of parts warranty and my bumper to bumper is out of warranty. This is the SAME problem as the vehicles with a recall from VW. If the airbag does not inflate upon impact, it will kill the passenger. The repair is estimated at $800. This is an airbag, as safety issue.

My vehicle cut off twice while idling. The 2nd time I was sitting at a red-light and it was very busy. There was no warning or lights that appeared on the dashboard. Although I currently use the automatic starter system, this should not be an issue that puts me and my family in unsafe conditions. This is the first time this has happened, so I have not taken it to the dealership. After chatting with other Atlas owners who are having the same issue, it was suggested to report the issue to you all. It is my perception that this becominga recall issue.

I had just completed filling my car with gas and was still parked at the gas pump. The gas cap had been replaced and I got back into the car and started it. I thought that the engine had fully started, but when I shifted into drive, the engine sputtered a little. I put it back in park, and attempted to start the car again. There was a huge bang under the hood and a puff of smoke. Upon opening the hood, the cover over the intake manifold had exploded into pieces. There was enough force that one of the shards of plastic dented the hood from the underside. Luckily nothing caught fire, but I fear that it could have. I had the car towed to a repair shop, and they confirmed that at minimum, the intake manifold needs replacing, but really couldn't guess as to the cause of the failure at this point. They are the only people who have had an official look at the vehicle. It would be available for inspection by someone else. My engine had been running fine with no warning signs in sound or performance. I am someone who keeps up with regular car maintenance. I did have a check engine light on back in late spring that indicated (I'm looking around to see if I still have the print out) a minor issue with the gas cap seal, but the light cleared itself before my appointment at the dealership to have them investigate it and the technician told me that in the absence of other issues (noise or performance) it should be fine to drive. I read a few other accounts online of owners having the same

I own a 2019 VW Atlas SE, purchased it new. The car has never been in an accident of any sort. While away from town this weekend, on Saturday an "airbag error" popped up on the car when starting the car Saturday morning. Had no idea, texted my VW dealership and brought the car in Monday morning. Note: I had to drive home ~80 miles on Sunday. Apparently the drivers side from seat belt assembly has to be replaced. The front seat belt tension igniter N153 resistance malfunctioned, causing the "Airbag error." First, in hindsight, I presume this means that if I got in an accident while driving home on the highway yesterday, I could have died due to this error. Second, I am a very cautious driver, if there is a way to check on the car, would clearly see that there have been VERY VERY FEW hard braking situations so I'm not sure why this would happen. Very dangerous and should not fail in a 5 year period and cost nearly $750 out of pocket to repair. The code the the seat belt assembly 3CN-857-705-E-RAA, costing $286.15, and another $379.90 for labor.

The car would state, “Do not exit the car unless it is in park.” “Transmission is in safety mode.” Appointment was made and over July 17th. Part was not in until August 15th. This presents a danger for Atlas drivers if the shifter fails and the car could roll. Volkswagon had a similar recall for Golf, Beetle, and Jetta models.

The rear driver side seat belt does not stay in place when the seat is lowered, therefore, leaving this seat without a seatbelt. The adaptive cruise control sometimes works and sometimes does not work. There is no specific reason for this. It works during the snow and does not work during the sunshine. When making a hard right or left turn, there is a grinding noise underneath, I am guessing it has something to do withthe wheels or what the wheels are attached to... I have brought each of these items up to the dealership service department and they look at me like I am crazy stating this is the way volkswagon works. I do not believe this is so.

Vehicle has auto stop/start. Vehicle shuts down when at a stop sign and does not start .Deactivating the stop/ start function does not help.

While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.

The contact owns a 2019 Volkswagen Atlas. The contact stated while driving at approximately 60-75 MPH, the vehicle lost motive power, causing the vehicle to decelerate to approximately 25 MPH. There were no warning lights illuminated. The vehicle was towed to a local dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,000.

The car keeps jerking and stalling when in traffic, car line or just driving very slowly. It feels like there is not enough fuel coming to the engine and it shuts off. The message that comes on the screen- Please start engine manually. I have been numerous times to the dealer but they say they can’t help me as there is no code. Obviously the car has issues and I want someone to be responsible for them. It is dangerously to driver it like that. I have kids that I driver to school and I don’t feel safe driving it.

The vehicle randomly turns off in the middle of the road. The car has been doing this for months and the only Volkswagen in my area doesn’t have time to look at it and it is no longer in warranty. Currently have 76,500 miles and the car has been randomly turning off since we purchased it in December of 2023. This car is a hazard to my entire family and others.

The engine mount of my 2019 VW Atlas SE failed around April 2024. The specific part (Engine Mounting Right 3QF199262G) has been unavailable since then. There were no warning lights before the failure. My mechanic identified the problem when the engine started moving forward and backward with gear changes. This issue caused the steering wheel to vibrate while driving and made the vehicle harder to control, especially at stops where the vibration became severe. Both my mechanic and I contacted various dealers across multiple states, but none had the part available, with one dealer mentioning a waitlist of around 300 Atlas vehicles needing the same part. Despite initial promises of delivery by mid-August, the part’s arrival has been delayed. We eventually found the part on eBay and ordered it from Latvia, but we are still waiting for it to arrive. The failure of the engine mount presents a significant safety risk to both drivers and passengers, given the critical role the engine plays in the vehicle’s operation.

While stopped at a red light awaiting a turn light, my vehicle made clicking noises and turned off. Although the lights and other items remained on, we were unable to restart the vehicle or move it. After the turn light already turned green and someone began to road rage us, the car let us restart it and we were able to drive normally. The vehicle behind us followed us aggressively as they had missed the turn light and were apparently very upset. The car then drove normally. This issue has happened several times.

I informed the VW service center approximately a year or more ago that it felt like the vehicle's brakes were stopping on their own. The service center claimed that they could not reproduce/detect the issue. Now there is a class action lawsuit regarding the matter yet no recall or safety issue regarding this matter attached to my VIN. There are people who likely do not know about this apparent issue and it is very dangerous to have a vehicle that will suddenly stop on its own. So far, my local service center refused to fix this issue along with two other safety issues. I am concerned that VW knows it is producing unsafe cars yet still puts them out in the market for consumers.

Since we purchased our vehicle in 2019 the steering wheel will shake when turning the steering wheel. The VW Service Center claimed it was the clockspring and did the repair in early 2020 and the vehicle issue seemed improved with that repair. However, shortly after the same issue began and it has gotten much worse. I am concerned that if it is the clockspring then there can be a sudden serious issue depending on what is happening to the wiring with the clockspring. We have attempted several more times to get this issue fixed, but the VW Service Center claims to not detect the issue and on the last attempt refused to service the vehicle after having it for a week.

Today, my atlas gave an error message; air bag error. I called my dealership, who informed me that there is a recall in this. But not for my VIN number. But it’s the same issue. Now, I have to pay out of pocket or chance my air bag not working properly.

The contact owns a 2019 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the steering wheel began to vibrate intensely. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the struts. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that the tires needed to be replaced. The tires were replaced; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the steering rack and pinion. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 100,000.

The car would randomly stall in the middle of intersections after leaving a stop and a message in the dash said I needed to restart manually. Then I have to put the car in park and restart. This has happened over 5 times, the first was 2 years ago and the last 4 on the last four months. We have almost been hit multiple times. If my vehicle acts up in the wrong situation, it could not only cause a major accident affecting me and others in my vehicle, plus unsuspecting people on the road. There were no warning signs or messages prior to the failure. This is very scary and frustrating. Every time it happed we have took it to the dealer and it is always a different thing. Right now , the vehicle is in the dealer since July 19, 2024, and still they have not communicated to me what its happening with the vehicle.

I have a start/stop error message on my dash and my car stalls when I am braking sometimes the car turns off completely. my car is available for inspection anytime. It is a safety concern for me and anyone who might be following me as my car will just completely shut off in traffic.

The car shuts off while driving. The dealership can’t re-create and isn’t sure what the problem is.

Passenger Airbag on - Dashboard stating Airbag Faulty issue - Passenger Airbag turns off automatically

Our instrument panel went completely black. It wouldn’t display any information and wouldn’t fix itself. We took it to the dealer and it was replaced on our dime for $2300

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Car turns itself off when stopped when still in drive. Happens even when the auto stop/start feature is disabled. It happens randomly, doesn’t matter if engine is hot or cold or weather is different. First happened while sitting at bank or drive thru, happened twice in car wash rollers, now happening at stoplights.

Manufacturer says they don't have the part to fix the Recall issue

Overcast day. No rain, dry roads. 60 degree weather. Dash displayed forward collision warning (in red) and emergency brakes applied. Nothing in the road, no vehicles around. Thankfully I was driving slowly in the city and no vehicles behind me.

I work for an Automotive Tool supplier and closely follow ADAS calibration information. I’ve noticed a sharp uptick of posts and comments that ADAS systems calibration equipment produced by Autel and Topdon are often providing incorrect and inaccurate calibration information. The latest comment I saw today was a user calibrated a 2019 VW Atlas using an Autel ADAS calibration stand and the vehicle did not function correctly after the calibration. He discovered the information provided by the tool was drastically incorrect. How are Autel and Topdon still allowed to sell tools that are incorrectly calibrating sensitive safety systems in the US? These tools by Autel and Topdon will cause ADAS systems to function incorrectly in emergency situations.

The vehicle would start from the remote and upon getting into the vehicle the push start won’t engage with the steering wheel locking and the vehicle being inoperable. The steering will will make locking mechanism sounds and the vehicle won’t start. The vehicle will then not turn on and I am unable to drive. It has sputtered for weeks now yet it turns on and I am able to drive. When first purchasing the vehicle the engine had to be replaced as it backfired and went out the same start stop issue was present then.

The ABS or AES malfunctioned while driving. The brakes were automatically applied, without warning, with a medium amount of traffic and vehicles behind me. This poses a significant safety issue to myself and others when the brakes get applied without warning. A vehicle behind me had to swerve to avoid rear-ending me and others had to go around me on an onramp to the highway. I am taking my vehicle to Volkswagen of Waco today to have this issue looked at. I am also looking into a dashcam to see if I can get the issue on camera in case the dealership isn't able to duplicate the issue. This issue has occurred other times, this has not been an isolated incident. I do get a faulty brake booster light while the vehicle is braking so there is no warning before it happens, just me flying into my steering wheel.

The blind spot monitor and rear traffic alert have now turned themselves off 3 times. Each time it will not turn back on by selecting in menu. All 3 incidents have required a trip to the dealer to fix. This is dangerous because when you start the car, there is no warning that they are not on.

The seat unlocked indicator does not activate showing that the seat is locked and safe to sit in. I informed the dealer in 2019 and filed a complaint when my child’s car seat was in an unlocked seat.

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Recall 23V215 has been open for a year with no remedy in sight. The vehicle's front passenger seat is critical to transporting my family from place to place as our other vehicle does not fit our entire family. We are forced to unsafely operate our VW Atlas on occasion, significantly increasing risk of a family member being harmed in a collision scenario.

11 months since recall and VW has no fix!! This is not timely and continues to affect passenger safety inthe vehicle! How can you get VW to remedy or force them to buy back vehicles at a fair price!!

It has been nearly a year since Volkswagen announced a recall effecting airbags in the Atlas. My warning lights continue to go off intermittently. I have brought this to the attention of Volkswagen many times, to no avail. The recommendation is to not drive with a passenger in the passenger seat. Well, it has been a year, I bought this car to seat six. With no solution in sight, I feel I am being taken advantage of and was sold a lemon. I would like pressure to be put on Volkswagen to correct the problem so my family can drive this vehicle with confidence, since that is what I spent my money for.

The contact owns a 2019 Volkswagen Atlas. The contact was notified of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the front passenger’s side air bag warning light remained illuminated while operating the vehicle. The failure mileage was 10,000. VIN tool confirms parts not available.

This passenger seat sensor recall has been going on for almost a year that I should not have a passenger in my car????

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

In April 2023, VW issued a recall on the passenger side airbags. Recall number 69FB for 2018-2020 VW Atlas. It is now coming up on a year since this recall with no remedy in site. I have been trying to trade in or sell my vehicle and being told by multiple dealerships they cannot take the vehicle due to the open recall. Their main reason is due to the fact this recall has no remedy. How long does a manufacturer have to fix open recalls before they have to compensate the customer for their inconvenience.

Dripping water from roof center control and wet on interior when it’s rain.

- The passenger airbag system has a malfunction (recall) that can cause it to go off or not go off when it's supposed to -No one can ride in my front passenger seat and no one has been able to ride in the front passenger seat since 3-29-2023. Almost 1 year. -Yes, the recall has been confirmed and known about for almost a year now. -No, the vehicle manufacturer hasn't even reached out to me. -There were no witnessed malfunctions related to the airbag system.

While driving approx 20MPH while turning a corner in a neighborhood, the FAULT BRAKE BOOSTER warning went off and braked my vehicle. The car continued to flash this warning and the brakes were not easily depressed (felt somewhat like when ABS happens in icy roads). This happened multiple times until I could get home.Took the vehicle to VW dealer and they replaced a sensor. 3 weeks later the same warning and braking situation happened while in a parking lot. Returned to dealer and still being evaluated. Online, this is a recall for 2019 Atlas' but not for my VIN. Concerned this should be included in a recall. Worried for my safety as this has happened multiple times including after repair and causes the car brakes to go automatically and unexpectedly.

Unresolved airbag recall.

Faulty driver door lock actuator / micro switch. Below freezing drivers door (only) freezes. Only way to open door is from inside. Once door open, door latch does not re-engage resulting in you manually having to hold your door close while driving. This has happened multiple times over the years and this past January occurred 4 mornings in a row. No other doors ever impacted other than drivers door. Dealership aware of the issue but cannot replicate as the car warms up in their shop. VW corporate will not authorize any repair unless a fault code active. Despite calling the dealership while the problem is occurring they can not get repair approved since the car was not present at the time the issue was occurring. It is a severe safety issue having to manually hold your door closed while driving.