I feel as if the 2nd row lever system is a malfunction. It does not provide safety for the 2nd row of passengers to not be crushed or be smashed into the back of the front row seats if the lever is pulled while the vehicle is in motion. This is our only vehicle and our family vehicle. It can happily be available upon request. The safety of any child passenger is at risk if they are in the 2nd row and the lever to fold the seats down or back to gain access to the 3rd row is accidentally pulled while the vehicle is in motion. The problem has not been confirmed or reproduced at a service center. It can easily be reproduced but for the safety of my small children, without kids in the 2nd row. This is an internal (inside the vehicle) safety failure or malfunction. It has not been inspected by any official at this time. There isn't anything that locks the seat rail in place while the vehicle is in motion. This is an internal vehicle issue that does not give any warning lamps, messages or other symptoms to warn of the lever being pulled or activated. It has recently come to my attention that our VW Atlas is lacking in any safety feature that prevents the 2nd row from coming unlatched from the rails, when the row lever is released. This does cause a significant safety issue as most children don't know that they cannot and should not reach or use this lever while the vehicle is in motion, thus causing significant, if not life threatening injury to the children riding in the 2nd row. I
2018 Volkswagen Atlas complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
MY 2018 ATLAS LANE ASSIST PULLS THE VEHICLE INTO ANOTHER LANE WITHOUT WARNING OR INTENTION FORCING ME TO KEEP A FIRM GRIP ON THE VEHICLE AT ALL TIMES. THIS USUALLY HAPPEN ON A BUSY HIGHWAY BUT IT ALSO HAPPENS ON SECONDARY ROADS AS WELL. IT IS SCARY FOR ME AS WELL AS ANY OTHER PASSENGERS IN THE VEHICLE. I HAVE COMPLAINED TO VWOFA AA WELL AS THE LOCAL DEALER WHERE I PURCHASED THE VEHICLE. THEY CANNOT FIND ANYTHING WRONG. IT IS SOMETHING THAT HAPPENS RANDOMLY. THEY DID A SHORT TEST DRIVE AND FOUND NOTHING BUT IT KEEPS HAPPENING. FOR THAT REASON I RARELY USE THE VEHICLE. IT IS A SAFETY HAZARD.
VEHICLE GOES INTO EMERGENCY MODE FOR 4TH TIME. HAPPENED TWICE IN 2 DAYS. A TOTAL OF 4 TIMES IN 5 MONTHS. WITH NO WARNING, MULTIPLE WARNING LIGHTS COME ON AND THE CAR APPLIES EMERGENCY BRAKING UNTIL THE CAR IS BROUGHT TO A STOP. THERE IS NO OPPORTUNITY TO CHOOSE A SAFE PLACE TO BRING IT TO A STOP. DRIVER IS UNABLE TO ACCELERATE UNTIL CAR IS PARKED AND RESTARTED. THE 4TH TIME THIS HAPPENED, WAS ON AN INTERSTATE TRAVELING AT 75 TO 80MPH WITH VEHICLES AROUND TRAVELING AT SAME SPEEDS OR IN EXCESS OF THAT SPEED. LUCKILY THERE WAS AN OPENING ON THE SHOULDER THAT I WAS ABLE TO QUICKLY PULL THE CAR INTO AND THE CAR BEHIND ME DIDN'T REAR END ME. THIS IS THE 4TH TIME IT'S HAPPENED AND COULD HAVE CAUSED BODILY HARM. VW DOES NOT CARE. A SOFTWARE UPDATE WAS PERFORMED IN FEBRUARY THAT WAS SUPPOSED TO FIX THE PROBLEM. BECAUSE IT DIDN'T, VW WANTED TO REPLACE MY ENTIRE ECM BECAUSE THEY THOUGHT IT WAS FAULTY. AFTER THREAT OF BUYBACK DID THEY FINALLY START DIGGING INTO THE CAR. TECHS FOUND A FAULTY RELAY SWITCH. THEY REPLACED IT AND SAID PROBLEM COULDN'T BE RECREATED SO IT WAS FIXED 'AS FAR AS ANYONE COULD TELL' AND DIDN'T NEED A NEW ECM.
THIS HAS HAPPENED 3 TIMES NOW. WHEN DRIVING, ALL EMERGENCY NOTIFICATION LIGHTS COME ON WITHOUT WARNING AND THE CAR APPLIES EMERGENCY BRAKING. THE DRIVER IS UNABLE TO ACCELERATE AND MUST COME TO A STOP IMMEDIATELY OR THE CAR DOES IT FOR THEM. THE ONLY WAY TO THEN DRIVE AGAIN, IS TO PARK IT, TURN THE CAR OFF, AND TURN IT BACK ON. WHEN THAT IS DONE, ALMOST ALL WARNING LIGHTS DISAPPEAR AND THE CAR BEHAVES AS THOUGH NOTHING EVER HAPPENED. THE ONLY ERROR THAT THE VEHICLE SHOWS IS AN ERROR WITH THE START/STOP SYSTEM AND SAYS THAT THE ENGINE IS ON DUE TO SYSTEM FAILURE. IF YOU MANUALLY TURN OFF START/STOP, THEN ALL WARNINGS ARE GONE. USUALLY, WHEN THE CAR IS TURNED OFF AND DRIVEN A SECOND TIME AFTER THAT, NO WARNINGS (NOT EVEN START/STOP) APPEAR. THIS HAS HAPPENED AT 65MPH ON CRUISE CONTROL, AT 10MPH IN A PARKING LOT, AND AT 50MPH. THE FIRST TIME IT HAPPENED, A STORED CODE FOR MULTIPLE PASSIVE MINI FAULTS APPEARED, BUT DEALER COULD NOT RECREATE PROBLEM AND I WAS TOLD TO DRIVE IT AND CALL IF IT HAPPENS AGAIN. 3 MONTHS LATER, IT HAPPENED AGAIN WITH COMPLETELY DIFFERENT VARIABLES IN DRIVING PRIOR TO IT HAPPENING. WHEN BROUGHT IN TO THE DEALER, THE SAME CODE WAS THROWN IN ADDITION TO A CODE ABOUT LOW BATTERY OUTPUT. VW WARRANTY ENGINEERS DETERMINED IT NEEDED A SOFTWARE UPDATE. AFTER SOFTWARE UPDATE WAS PERFORMED, THE NEW CODE OF THE BATTERY OUTPUT LEVEL WENT AWAY. 2 MONTHS LATER, THE SAME THING HAPPENED AGAIN AT A DIFFERENT RATE OF SPEED. NO CHECK ENGINE LIGHT WAS EVER ON, NOR IS IT PRES
BATTERY KEEPS DYING. SEEMS TO BE A RAMPANT PROBLEM WITH VW ATLAS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73111_DS837472
THE ENGINE OVERHEATED, STALLED OUT, UNABLE TO RESTART AND SMELLED LIKE GASOLINE AND VOLKSWAGEN DEALER SAYS NEED NEW ENGINE.
WHEN THE VEHICLE IS IN MOTION, SPECIFICALLY WHEN ACCELERATING BUT AT A LOW SPEED (WHEN THE DOORS WOULD NORMALLY AUTO LOCK) THE LOCKS ATTEMPT TO 'UNLOCK' REPEATEDLY. THERE IS ALSO A LIGHT IN THE CARGO AREA THAT DOESN'T TURN ON CONSISTENTLY AND SOMETIMES FLICKERS WHEN THE CAR IS RUNNING, IN PARK, AND THE REAR GATE IS OPEN.
3 WEEKS AFTER WE BOUGHT A PRE-OWNED ATLAS FROM A VW DEALER, THE BATTERY DIED WITHOUT ANY WARNING. WE CHECKED-WE DID NOT LEAVE ANYTHING ON IN THE CAR. WE TRIED TO JUMP START IT FOR AN HOUR WITH NO LUCK, SO I GOOGLED IT. THE ATLAS HAS HAD MANY ISSUES WITH ITS BATTERY AND MANY PEOPLE HAVE BEEN STRANDED BECAUSE OF THIS. THE BATTERY THEY PUT IN THE VEHICLE IS NOT POWERFUL FOR THIS SUV, ESPECIALLY WITH THE AUTO-START/STOP FEATURE, WHICH PERMANENTLY DRAINS THE CELLS OF THE BATTERY SO IT CAN'T BE JUMPED. THE ONLY SOLUTION IS TO REPLACE THE ENTIRE BATTERY WITH A NEW, BETTER ONE. WE CALLED VW CORP BUT THEY WOULD NOT DO A THING! ISSUE IS, VW KNOWS ABOUT THIS ISSUE AND HAS 'ACKNOWLEDGED' IT BY EXTENDING THE INITIAL BATTERY WARRANTY TO 3 YEARS FROM WHEN IT WAS FIRST INSTALLED. SO YOU HAVE TO BE LUCKY ENOUGH TO HAVE THE BATTERY DIE WITHIN THE FIRST 3 YEARS OF OWNING THE CAR OR ELSE YOU ARE LEFT TO PAY FOR SOMETHING THAT IS DEFECTIVE AND THEY KNOW ABOUT.WE WERE 3 MONTHS OUTSIDE OF THEIR EXTENDED WARRANTY, BUT ONLY HAD THE CAR 3 WEEKS! THIS IS A SAFETY ISSUE: YOUR BATTERY COULD SUDDENLY DIE WHEN YOU'RE AT THE LIGHT OF A BUSY INTERSECTION, IN THE DARK, YOUR KIDS IN THE CAR, ETC. AND YOU CAN'T EVEN TURN YOUR HAZARD LIGHTS ON TO WARN OTHER CARS THAT YOUR CAR IS DEAD. OR YOU COULD GET STRANDED IN THE MOUNTAINS WITH NO CELL RECEPTION, OR OUT IN THE MIDDLE OF NOWHERE IN A STORM OR BLIZZARD. WHAT'S WORSE IS VW USES THE AUTO-START/STOP AS A SELLING FEATURE AND THEY DO NOT WARN YOU OR DISCLOSE THIS B
TWO WEEKS AGO, OUR 2018 ATLAS DISPLAYED FAULTY STEERING LOCK. VEHICLE WAS DISABLED AND TOWED TO DEALERSHIP. AFTER $1,300 IN REPAIRS WITH NEW STEERING MODULE, THE VEHICLE DISPLAYS THIS AGAIN, AND WON'T MOVE. VEHICLE IS AT DEALERSHIP AGAIN AND IS DANGEROUS BECAUSE IF THIS HAPPENS WHEN DRIVING, THE VEHICLE WON'T STEER AND IS GOING INOPERABLE.
OUR ELECTRICAL SYSTEMS SEEM TO HAVE WEIRD MISHAPS. SOMETIMES OUR LIGHTS STAY ON EVEN IF WE CLOSE ALL DOORS AND LOCK THE CAR OUR CHECK ENGINE LIGHT COMES ON AND OFF OFTEN. SOMETIMES THE QUICK STARTER/ELECTRIC START WON'T WORK. THIS ALL HAPPENS RANDOMLY AND THE ENGINE LIGHT WILL BE ON WHEN WE START THE CAR OR WHILE WE'RE DRIVING.
2018 ATLAS WITH UNDER 17K AND AIR BAG ERROR COMES ON. ALSO LEAKING COOLANT.
THE SUNROOF IS LEAKING IN MY 2018 CPO VW ATLAS SEL. THIS IS THE 4TH WEEK SINCE DELIVERED. THE VEHICLE IS LEAKING WATER INTO THE CABIN, MY VISOR LIGHTS ARE NOT WORKING ON THE DRIVER SIDE, THERE IS WATER LEAKING THROUGH THE HEADLINE AND A MOLDY ODOR IS BEGINNING TO PERMEATE THE VEHICLE. IT WAS NOTICED AFTER 1 TRIP AFTER BEING PARKED ALL NIGHT IN STEADY RAIN FALL.
THE BRAKE BOOSTER FAILURE LIGHT CAME. THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND.
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. ADDITIONALLY, THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 40 MPH. THE VEHICLE WAS IN THE SERVICE SHOP FOR NEARLY A MONTH. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESOLVE THE ISSUE. THE VEHICLE WAS NOT GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. THE WEATHER WAS DRY, CLOUDY, WITH NO PRECIPITATION OF ANY KIND.
THE BRAKE BOOSTER LIGHT APPEARED, THEN THE BRAKE PEDAL BECAME SPONGY, PULSED AND THE VEHICLE SLOWED DOWN. THIS HAPPENED ON HIGHWAYS WITH LIGHT TRAFFIC WITH 4-5 CAR LENGTHS WITHIN THE SAME LANES MOVING 60 MPH AND DRIVING IN A PARKING LOT. THE MANUFACTURER SENT TECHNICIANS/ENGINEERS TO TROUBLESHOOT AND HELP RESULT. THESE OCCURRENCES THE WAS NOT VEHICLE GOING ON A ROAD THAT HAD AN INCLINE OR DECLINE. 1) THE WEATHER WAS DRY, SUNNY, WITH NO PRECIPITATION OF ANY KIND. 2) THE WEATHER WAS DRY, NIGHT, WITH NO PRECIPITATION OF ANY KIND.
MY 6-YEAR-OLD SON WAS IN THE MIDDLE LEFT SEAT, I PULLED THE CAR OUT OF GARAGE AND DROVE UP TO THE INTERSECTION NEXT TO MY HOME AND APPLIED GENTLE BREAK. HIS SEAT CAME ALL THE WAY IN THE FRONT AND HIS NOSE HIT THE DRIVER SEAT. THIS IS THE THIRD TIME IT HAS HAPPENED THAT SEAT WAS NOT PROPERLY LOCKED. AFTER IT HAPPENED SECOND TIME, WE HAVE BEEN CAREFUL TO CHECK THE SEAT BEFORE WE START DRIVING. WE HEARD THE CLICK SOUND INDICATING THAT THE SEAT WAS PROPERLY LOCKED. IT'S BEEN A TERRIFYING EXPERIENCE FOR THE YOUNG ONE. I'M ALSO ATTACHING THE PICTURE OF HIS BRUISED NOSE.
I HAVE TAKEN MY 18 ATLAS SEL PREMIUM IN AT LEAST 4 TIMES TO HAVE THE COOLANT CHECKI HAVE HAD THE LOW COOLANT WARNING COME ON 3 TIMES STATING THERE IS LOW COOLANT. THERE IS A STRONG BURNING COOLANT SMELL RADIATING FROM MY VEHICLE ON MANY OCCASIONS. WHEN TAKEN TO THE DEALER THEY HAVE DONE OVERNIGHT PRESSURE TESTS AND CANNOT FIND THE LEAK. MY CAR IS NOW OUT OF WARRANTY AND I FEAR NOW THEY WILL FIND THE ISSUE AND MAKE ME RESPONSIBLE.
I HAVE A 2018 VOLKSWAGEN ATLAS SEL.. THE BREAKS KEEP GOING OUT RANDOMLY AND AN ALARM GOES OFF THAT THE BREAK BOOSTER IS FAULTY... IT MAKES A HORRIBLE CLICKING NOISE LIKE THE BREAKS ARE TRYING TO WORK BUT THERE IS NOTHING FOR LIKE 10-35 SECONDS. IT HAS HAPPENED MORE TIMES THAN I CAN COUNT... I HAVE TAKEN IT IN TO THE LOCAL DEALERSHIP (HALLMARK VOLKSWAGEN- COOLS SPRINGS, TN) AND THEY TOLD ME TO DRIVE SAFE VW WAS WORKING ON A RECALL!? WELL I HAVE ALMOST HIT A CAR AND BLOWN THROUGH A STOP SIGN BECAUSE MY CAR WON'T STOP' LOOKING FOR MORE HELP BC THE LOCAL DEALER IS USELESS. I DO NOT FEEL SAFE IN MY CAR, NOR DO I FEEL SAFE DRIVING MY CHILDREN IN IT.
ATLAS IS ON ITS 3RD BATTERY IN 30,000 MILES. WHEN THE BATTERY FAILS IT WILL DIE IN AN INTERSECTION DURING AUTO START STOP. AFTER BOOSTING ELECTRONIC STEERING, BRAKES, ADAPTIVE LIGHTING, REGULAR LIGHTING, BLINKERS ALL FAIL AND OFTEN LIMITS TO 15 MPH
HIGH PRESSURE FUEL PUMP FAILURE AT 76,000 MILES. ALSO REPLACED SENSOR FOR FRONT ASSIST ERROR LESS THAN 1 YEAR AGO AND IT'S NOW GIVING WARNING LIGHT AGAIN. VW SAYING I HAVE TO PAY $450 TO RECALIBRATE.
CAR RANDOMLY PUTS TRANSMISSION INTO EMERGENCY MODE
CAR INDICATING AIR BAG PROBLEMS. SAYING AIR BAG ERROR.
ON A DOWN HILL GRADE THE FUEL TANK STOPS DELIVERING FUEL WHEN THE TANK IS AT A 25% LEVEL
AIRBAG ERROR MESSAGE ON DASHBOARD/LIGHT ILLUMINATED. 2018 VW ATLAS 20K MILES
MY WIFE AND I HAVE A 2018 ATLAS. WE HAVE TWO CHILDREN, AND THEIR CAR SEATS ARE PLACED ON THE SECOND ROW SEATS. WE HAVE BEEN NOTICING THAT THE LATCH FOR THE SEAT BELT BUCKLES SECURING THEIR CAR SEATS WERE COMING UNDONE. IT WOULD LATCH DOWN AND WE WOULD PULL IT TO CONFIRM IT'S SECURELY LATCHED. THEN WE WOULD BE DRIVING IT NORMAL BUT LATER UPON REMOVING OUR CHILDREN FROM THEIR SEATS, WOULD REALIZED THAT THE SEAT BELTS BECAME UNDONE. I DID RESEARCH AND FOUND VW ATLAS 2018 MODEL DID HAVE THAT SAFETY ISSUE AND ISSUED A RECALL FOR THE AFFECTED VEHICLES I TYPED THE VIN NUMBER INTO THE NTHSA AND THE VW WEBSITE AND COULD NOT FIND A RECALL FOR OUR VEHICLE. WE NEVER GOT A RECALL NOTICE EITHER. THIS IS A MAJOR SAFETY ISSUE FOR OUR CHILDREN, WHICH NEEDS TO BE REMEDIED ASAP.
BLIND SPOT AWARENESS SOMETIMES DOES NOT ALERT TP CARS ON THE DRIVERS SIDE OF THE VEHICLE. THE BLIND SPOT LIGHT REMAINS ON AFTER A TURN SIGNAL IS ACTIVATED AND COMES ON WHILE ON SOME ROADWAYS FOR NO APPARENT REASON. THE VEHICLE IS MOVING DURING THESE PROBLEMS. ONGOING PROBLEM FOR OVER A YEAR
I HAVE A 2018 VW ATLAS SE NOTICED THIS CAR DOES NOT HAVE THE ABILITY TO OPEN THE TRUNK OR BACKDOOR FROM WITHIN THE CAR. THIS HAS TO BE DONE FROM THE OUTSIDE AT ALL TIMES. I CALLED THE MANUFACTURE VW CUSTOMER CARE 1-800-822-8987 AND I WAS INFORMED I NEED TO UPGRADE TO THE NEXT TRIM TO GET THE ABILITY TO DO SO. I THOUGHT THIS WAS A STANDARD FEATURE IN ALL CARS? THIS IS A SAFETY ISSUE SHOULD A THIRD ROW PASSENGER NEED TO USE THE DOOR FOR EMERGENCY PURPOSES. UPGRADING TO A LIFT GATE WHICH COMES WITH THE NEXT TRIM IS NO EXCUSE FOR VW NOT TO HAVE A BASIC MANUAL OPENER.
THE PARKING BRAKE WILL NOT TURN OFF ONCE PRESSED. THE CAR HAS BEEN AT THE DEALERSHIP FOR THREE WEEKS.
DRIVING ON HIGHWAY, ENGINE AND BRAKES STOP WORKING 2 TIMES. GOT THE CAR IN THE VW SHOP , THEY SAID IT WAS A LOOSE FUSE CONNECTOR. THEY "FIX IT" AND 2 DAYS LATER WE HAVE THE SAME PROBLEM. CAR WILL BE BACK ON SHOP. CALLED VW EACH TIME, OPENED A CASE WITH THEM TO.
I'VE HAD SCARY PROBLEMS WITH BRAKE ASSIST AND LANE ASSIST. WITH LANE ASSIST THE VEHICLE HAS MADE SUDDEN VIOLENT TURNS TO STAY IN A LANE. SOMETIMES IF THERE'S A GAP IN THE ROAD LINES (SUCH AS A TURN LANE) LANE ASSIST CAN BE UNPREDICTABLE. ADAPTIVE CRUISE CONTROL WORKS FINE BUT I'VE HAD SEVERAL INSTANCES WHEN TRAFFIC AHEAD STOPPED ABRUPTLY WHERE IT WOULDN'T HAVE STOPPED IN TIME TO AVOID A COLLISION.
CAR WAS PARKED IN DRIVEWAY, TURNED CAR ON AND LIGHTS INDICATED LOW VOLTAGE AND TURNED CAR OFF. TURNED CAR BACK ON SO CAR COULD CHARGE BATTERY BUT A/C WASN'T WORKING AND POWER STEERING WASN'T WORKING SO PUT IN REVERSE TO SEE IF IT WAS A FAULT AND START DRIVING AND EVERYTHING DIED INSTANTLY AND CAR HAD TO BE TOWED FROM SPOT.
UNEXPLAINABLE LOSS OF COOLANT. MY CAR WAS 4 TIMES AT DEALERSHIP AND THEY NEVER FIND ANY LEAKS BUT I'M LOOSING COOLANT AND SOMETIMES IT CAN SMELL IT EVAPORATE WHEN I PARK MY CAR.
REAR PASSENGER WINDOW WHEN ROLLING DOWN WOULD STOP HALFWAY DOWN INCONSISTENTLY THEN WOULD JUST FALL IF YOU TRIED TO ROLL IT DOWN. TOOK IT INTO THE DEALERSHIP AFTER DIAGNOSTICS IT IS AN ISSUE WITH THE PIN. *TR
THE REAR OF THE VEHICLE DROPPED 5" TO 6" AFTER DRIVING APPROX. 400MILES. THE DRIVER SIDE WHEEL WELL IS 1.5" FROM THE TIRE & THE PASSENGER SIDE IS 2" AWAY. THE WHEEL WELL HAS A "WARPED" WHEEL WELL. THE SPRINGS SEEMS TO BE LOCKED OR DROPPED. LOOKING AT THE ATLAS IN PROFILE THE REAR IS LOWER THAN THE FRONT. BEFORE THE TRIP I WAS ABLE TO WALK UNDER THE TAILGATE WHEN OPEN WITHOUT HITTING MY HEAD & NOW THE REAR OF THE VEHICLE IS LOW, I HAVE TO BEND OVER TO PREVENT HITTING MY HEAD. PLEASE NOTE, I AM NOT A TRAINED SERVICE TECH. I AM AN OWNER; I AM DOING A PROCESS OF ELIMINATION FOR WHY THE REAR IS LOWER. I SEARCHED GOOGLE & FOUND THAT IN FEBRUARY VOLKSWAGEN RECALLS 6,322 VEHICLES TO REPAIR FAULTY REAR SPRINGS. BUT MY VEHICLE WAS NOT LISTED ON THE RECALL. I AM OUT OF STATE FROM MY PURCHASED DEALER & THE LOCAL DEALER DOES NOT HAVE A RECALL LISTED AS "FAULTY REAR SPRINGS" FOR MY VIN. WE HAVE 20' BLACK RIMS / WHEELS ON THE VEHICLE. THE PHOTO SHOWS THE FACTORY INSTALLED TRAILER HITCH RECEIVER AT 13" & ACCORDING TO VW WEBSITE IT SHOULD 19". (FEB. 18, 2019 - VOLKSWAGEN HAS RECALLED 6,000 VEHICLES TO REPAIR POSSIBLE FAULTY REAR SPRINGS. ACCORDING TO THE AUTOMAKER, IT IS POSSIBLE THAT A REAR COIL SPRING MIGHT SHATTER CAUSING HANDLING PROBLEMS AND THE POSSIBILITY FOR AN ACCIDENT.) *TR
2018 VOLKSWAGEN ATLAS. CONSUMER WRITES IN REGARDS TO VEHICLE BEING UNRESPONSIVE. *LD CONSUMER STATES THAT VEHICLE HAS HAD SEVERAL ISSUES SINCE PURCHASING IT. ON 05/07/18 , WHILE DRIVING 55 MPH, VEHICLE BECAME UNRESPONSIVE. VEHICLE WAS TOWED TO DEALERSHIP. VEHICLE WAS REPAIRED. ON 02/21/19 THE VEHICLE'S REMOTE START STOPPED WORKING AND THE COOLANT LIGHT CAME ON. VEHICLE WAS TAKEN TO DEALER AND THE CYLINDER HEAD AND CATALYST WERE REPLACED. ON 05/30/19 THE A/C UNIT WOULD NOT BLOW OUT COLD AIR AND VIBRATED WHEN TURNED ON. THE A/C BLOWER MOTOR WAS REPLACED. ON 07/02/19 A LIGHT CAME ON THE DASH AND A RATTLING SOUND CAME FROM VENTS. DEBRIS WAS FOUND IN THE VENTS AND TRACES OF METAL WERE FOUND IN OIL. THE OIL WAS CHANGED AND PARTS WERE REPLACED. ON 12/2719 THE COOLANT LIGHT CAME ON. METAL SHAVINGS WERE FOUND IN THE OIL. VEHICLE RECEIVED A NEW ENGINE. ON 02/17/20 A NOISE IS HEARD WHEN DRIVING VEHICLE. MANUFACTURER HAS BEEN NOTIFIED OF FAILURES. MANUFACTURER OFFERED TO PAY REMAINING BALANCE ON VEHICLE, SO THAT CONSUMER COULD TRADE-IN VEHICLE. CONSUMER DECLINED OFFER. *DL
MARCH 5, 2020. 2018 VW ATLAS, 2017 MID-YEAR DELIVERY. THERE HAVE BEEN MULTIPLE OCCASIONS OF EMERGENCY BRAKING BEING PERFORMED BY THE CAR WITHOUT DRIVING CONDITION NEEDING THE SAFETY INTERVENTION. THERE HAVE BEEN FIVE OCCURRENCES TO DATE WITH THE VEHICLE: 1. DRIVING I-75 IN TO ATLANTA --WHILE DRIVING NEXT TO AN 18 WHEELER (18-W) [TANKER] , THE CAR SLAMMED ON THE BRAKES WHILE AT A SPEED AROUND 75 UNTIL THE CAR WAS BEHIND THE REAR OF THE TRAILER. THERE WAS NO CONDITION FOR NEED THIS REACTION (THE 18-W AND I MAINTAINED LANE CONTROL.) 2. SOME RANDOM MONTHS LATER, THE CAR PERFORMED A EMERGENCY BRAKING WHILE ON I-20 WHILE DRIVING BETWEEN TWO 18-WS [ 2 TANKER]. THE CAR SPEED WERE INTERSTATE SPEEDS AND NO CONDITIONS THAT NEEDED THE INTERVENTION. 3. WHILE DRIVING IN TRAFFIC CLOSED TO I-20 ON A FOUR LANE SECONDARY ROAD, THE VEHICLE SLAMMED ON THE BRAKE DUE TO TRAFFIC BACKUP AT A STOP LIGHT. IT CASED MY CARGO TO SLIDE FORWARD TO ALL THE SEAT BACKS. 4. THIS WAS ANOTHER BRAKING ACTION OCCURRED WITH AN 18W [FLATBEAD]. 5. MARCH 3, 2020, THE LATEST WAS A SIMILAR EMERGENCY BRAKING WITH NO WARNING LIGHTS. THE BRAKING ACTION WAS NOT AS HARD AND RELEASED AFTER CLEARING THE REAR TRAILER OF THE 18-W. SINCE THE CARS DO NOT GENERATE AN ERROR CODE THE COMMON DIAGNOSTIC TOOLS ARE NOT ABLE TO FIND A FAULT. THE SAFETY SYSTEMS SHOULD BE MODIFIED TO GENERATE INCIDENT CODE WHEN EMERGENCY BRAKING OCCURS SINCE THE CONDITIONS ARE PERFORMED IN A ROBOTIC FUNCTION (NON-DRIVER CONDITION). I GENERALLY TALK TO THE V
ERROR MESSAGE: 'TRANSMISSION IN EMERGENCY MODE. YOU CAN CONTINUE DRIVING'. CAR RUNS FINE. IF YOU STOP THE CAR. PLACE IT IN PARK. TURN IT OFF. AND RESTART, THE MESSAGE MAY GO AWAY. USUALLY IT COMES ON WHEN THE CAR IS STARTED, AND SHIFTED INTO REAR OR DRIVE. FEELS LIKE A FALSE POSITIVE. PERHAPS A SMALL ISSUE WITH THE SHIFTER. TRANSMISSION CHANGES GEARS WITHOUT PROBLEMS. TOOK CAR INTO GALPIN FORD IN NORTH HILLS, CA UNDER WARRANTY. THEY CLAIMED TO FIX THE PROBLEM. PROBLEM RETURNED SHORTLY THEREAFTER.
THE FAULTY BRAKE BOOST WARNING CONTINUES TO COME ON WHILE DRIVING EVEN AFTER BEING "FIXED" BY THE DEALERSHIP. THE CARS BRAKES LOCKED UP ON ME WHEN I WAS REVERSING INTO A PARKING SPOT? THEN THE CAR TURNED COMPLETELY OFF?? I HAD TO TURN THE CAR BACK ON AND CONTINUE TO PARK?? THERE WAS ALSO AN AUTO START/ STOP ERROR WARNING THAT CAME ON WHILE DRIVING!!
I FORGOT TO ADD IN MY ORIGINAL COMPLAINT THAT WHEN THE FAULTY BOOSTER WARNING CAME ON SO DID MY EMERGENCY BRAKE AND I WAS HAULTED WHILE DRIVING AND THIS REALLY FREAKED ME OUT AS I HAVE 4 CHILDREN AND THE REASON I PURCHASED THE CAR WAS FOR ALL THE SAFETY FEATURES AND NOW I FEEL THE EXACT OPPOSITE!
WHILE DRIVING OUR VEHICLE DOWN THE FREEWAY OUR SUNROOF UNEXPECTEDLY EXPLODED OUTWARDS. THE GLASS IS CLEARLY FORCED FROM THE INSIDE OUT. VW DEALERSHIP AND VW GLASS EXPERT CONCLUDED THAT THERE WAS NO SIGN OF OUTSIDE INTRUSION THAT WOULD OF CAUSED THE GLASS TO BREAK. FORTUNATELY, THAT MORNING WE CLOSED THE SCREEN THAT COVERS THE PANORAMIC SUNROOF. ONE OF OUR CHILDREN WAS IN THE BACKSEAT AND HAD THE COVER NOT BEEN CLOSED THEN THEY WOULD OF BEEN COVERED IN GLASS. VW HAS DENIED OUR CLAIM FOR A LEMON BUYBACK. WHILE VW HAS REPAIRED THE SUNROOF, WE FEEL THAT THIS REPRESENTS A STRUCTURAL DEFECT AND THAT IT IS UNSAFE TO CONTINUE TO CARRY OUR FAMILY AROUND IN A VEHICLE THAT CAN SUDDENLY AND UNEXPECTEDLY EXPLODE A VERY LARGE GLASS WINDOW DOWN UPON OUR FAMILY. UNFORTUNATELY AT THIS TIME WE DO NOT HAVE THE RESOURCES TO NOT USE THIS VEHICLE AS IT IS THE PRIMARY MODE OF TRANSPORTATION.
AFTER 2 YEARS OF OWNING THE CAR, AND ABOUT 34K MILES, I HAD TO REPLACE BOTH THE ROTOR AND PADS OF THE FRONT BRAKES. THE PART OF THE ROTOR FACING THE INTERIOR OF THE VEHICLE WERE GAUGED ABOUT 2MM DEEP BY THE PADS. THOSE PADS STILL HAD ABOUT 2MM LEFT OF LIFE ACCORDING TO THE TECH. THE EXTERIOR SIDE OF THE ROTOR WAS IN GOOD CONDITION WITH THE PADS STILL HAVING ABOUT 4MM. HAVING TO REPLACE PADS AND ROTORS AFTER SUCH A SHORT AMOUNT OF LIFE SHOWS INAPPROPRIATE DESIGN. ADDITIONALLY THE FACT THAT THE ROTOR WAS MORE THAN WORN OUT ( THE PAD CREATED A GROVE ON THE ROTOR) SHOWS: 1/ A HUGE DIFFERENCE OF FORCE APPLIED BETWEEN THE INNER AND OUTER PAD 2/ POSSIBLE MATERIAL ISSUE ON EITHER THE PADS OR THE ROTOR
I OWN A VW ATLAS WHICH IS 2 MONTHS OLD. BATTERY DIED ALL OF A SUDDEN 2 MONTHS BACK. HAD TO JUMP START THE VEHICLE. COUPLE OF DAYS BACK BATTERY WAS COMPLETE DOWN AGAIN. I USED THE CAR EVERYDAY BEFORE BATTERY WENT COLD IN MY GARAGE.
WHILE DRIVING ON AT LEAST 10-12 OCCASIONS AS OF TODAY, 1/28/20, THE ERROR:AIRBAG MESSAGE HAS POPPED UP ON OUR SCREEN BEHIND STEERING WHEEL BOTH WITH A PASSENGER PRESENT AND WITHOUT. THEN THE LIGHT ON THE DASHBOARD INDICATES THAT BOTH AIRBAGS ARE TURNED OFF. ALSO, THERE APPEARS TO BE AN ELECTRICAL ISSUE WITH THE DRIVERS VISOR LIGHT. IT WILL TURN ON WHEN YOU MOVE THE MIRROR SLIGHTLY BUT IF YOU OPEN THE MIRROR ALL THE WAY IT BLINKS A FEW TIMES THEN TURNS OFF.
NEEDS NEW CATALYTIC CONVERTER. NEEDS EXCESSIVE GAS. TOLD TO JUST KEEP DRIVING UNTIL BACK ORDERED CATALYTIC CONVERTER COMES IN. I DON'T FEEL LIKE IT'S SAFE TO DRIVE ESPECIALLY WITH MY CHILDREN. CHECK ENGINE LIGHT CAME ON. RESEARCHING THE PROBLEM AND VW DEFINITELY HAS A PROBLEM AND HAS NOT VOLUNTARILY RECALLED THE VEHICLE.
ON MANY OCCASIONS, THE AUTOMATIC BRAKING SYSTEM AND BLIND SPOT DETECTION SYSTEMS HAVE ENGAGED AT INAPPROPRIATE TIMES. MOST RECENTLY, THE AUTOMATIC BRAKING SYSTEM ENGAGED WHEN SAFELY MERGING WITH PROPER SIGNALING FROM THE RIGHT LANE, WHICH WAS ENDING, TO THE NEXT TO THE LEFT LANE WHEN THE ONLY VEHICLE IN THE VICINITY WAS FULLY IN THE LEFT TURN LANE. THERE WAS ENOUGH SPACE BETWEEN OUR VEHICLE AND THE VEHICLE BEHIND TO AVOID A REAR END COLLISION BUT THE HARD BRAKING WAS UNNECESSARY AND COULD HAVE CAUSED DAMAGE OR MORE SERIOUS INJURIES THAN THOSE SUSTAINED BY THE DRIVER AND PASSENGER CAUSED BY THE SEATBELT LOCKING ON THE COLLARBONE AND CHEST BECAUSE OF THE SUDDEN APPLICATION OF BRAKES. ANOTHER RECENT INCIDENT WAS ON THE FREEWAY WHEN SAFELY CHANGING LANES WITH PROPER SIGNALING FROM THE FAR LEFT LANE TO THE CENTER LANE AND THE BLIND SPOT DETECTION SYSTEM PREVENTED CHANGING LANES WHEN THE CLOSEST TO THE RIGHT VEHICLE WAS IN THE FAR RIGHT LANE, ONE LANE FURTHER THAN ATTEMPTING TO CHANGE INTO. IF THIS HAD OCCURRED WHILE CHANGING LANES TO AVOID A COLLISION WITH DEBRIS OR ANOTHER VEHICLE, IT COULD HAVE CAUSED DAMAGE OR INJURIES.
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, SHE HAD HIT A STORM DRAIN ON THE SIDE OF THE ROAD WHICH CAUSED ALL SIDE CURTAIN AND PASSENGER AIR BAGS TO DEPLOY. THE VEHICLE SHUT OFF AS THE AIR BAGS DEPLOYED. THE POLICE WERE CALLED AND A POLICE REPORT (#20S000488) WAS FILED. NO MEDICAL ATTENTION WAS GIVEN AT THE SCENE; THE DRIVER SUFFERED MINOR SCRATCHES AND BRUISES CAUSE BY THE SEAT BELT. THERE WAS NO DAMAGE TO THE VEHICLE; HOWEVER, THE VEHICLE WAS TOWED TO MIKE STEVEN VOLKSWAGEN (11211 E KELLOGG DR N, WICHITA, KS 67207) FOR AN INVESTIGATION. THE MANUFACTURER WAS NOTIFIED AND PULLED THE COMPUTER DATA FROM THE VEHICLE. DATA SHOWED THAT A AIR BAG SENSOR WAS ACTIVATED WHICH DEEMED THE CONTACT RESPONSIBLE FOR THE AIR BAG DEPLOYMENT. THE VEHICLE HAD NOT BEEN REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. *LN *TR
THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER VW CORPORATE LET LINDSAY VW SERVICE KNOW TO REMOVE THE INTAKE AND CHECK THE INJECTORS. ALL SEALS WERE SEVERELY DAMAGED AND THEY REPLACED THEM. I PICKED IT UP A FEW DAYS AGO AND NOW THE GAS SMELL IS SO BAD INSIDE (AGAIN) AND OUTSIDE THE VEHICLE. WHILE DRIVING IT IS SO STRONG THAT I OPENED THE WINDOW TO HELP AIR IT OUT UNTIL I GOT HOME, BUT THE GAS SMELL OUTSIDE MADE IT EVEN WORSE. THE CAR IS UNSAFE. THERE HAVE BEEN COUNTLESS RECALLS, IT'S WEPT RAIN WATER SEVERAL INCHES DEEP INTO THE FRONT SEAT FOOT WELLS, THEY DIDN'T REPLACE THE CARPET WHEN THEY DID THE REPAIR AND I WORRY ABOUT MOLD. BUT THIS GAS SITUATION HAS BEEN GOING ON SINCE OCTOBER AND IT'S VERY CONCERNING. I DON'T FEEL SAFE IN THIS CAR AND I WANT VW TO TAKE IT BACK.
PROBLEMS WITH FUEL INJECTOR WHERE THE MANUFACTURER ADVISE TO CHANGE THE ALL INJECTORS AFTER 100K MILES . WHERE THEY SENDING ME TO PAY FOR THIS EXPENSES. THE ACC AUTOMATIC CRUISE CONTROL ALSO FAILED WHERE THEY CHARGING $600 TO REPROGRAM THE SYSTEM FOR SOME REASON STOP WORKING HOW CAN THIS HAPPEN WITH A NEW CAR.
BATTERY HAS BEEN DYING AND WAS DEAD THIS MORNING. 2 YEAR OLD CAR IN SAN DIEGO TEMPERATE WEATHER. 18K MILES. FROM FORUMS, IT SEEMS THIS CAR HAS FAULTY STOCK BATTERIES THAT CANNOT SUSTAIN THE START/STOP STRAIN ON THE BATTERIES. HAVING TO TAKE TO DEALERSHIP FOR REPLACEMENT. UNCERTAIN THEY WILL PROPERLY COVER IT.
ROTARS ARE WARPED AFTER REPORTING PROBLEMS WITH THE BRAKES TO THE DEALER ON OCT 6,2017 CURRENT MILEAGE IS 27,000
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Volkswagen Atlas → · Every Atlas year → · How the figures are calculated →