2024 Volkswagen Atlas Cross Sport complaints

1. Electrical- Ignition switch periodically does work. 2. Wheels/tires- All tires had to be replaced due to wear at just over 15,000. miles. Wear was on inside of all 4 tires equally. 3. Steering - drifts. Feels like little control over steering wheel! Happens periodically with highway speeds. 4. SUV jumps unexpectedly. 5. 4 recalls so far. Last software 7/17/2025- camera stays on reverse for at least a 5 miles then goes back. PRESTIAGE VW-Melbourne states they can't help me. No present recalls on complaints. HAS FAR AS HOW FAST I WAS GOING. IS HAD TO SAY..FROM 0-70 MILES PER HR

The panoramic sunroof exploded, no collision or impact from debris as there were no cars around us at the time.

I was driving on the interstate at 70 MPH with the cruise set when my brakes dropped my speed to 50 MPH without me touching the brake pedal. The only notice that came up was sharp turn and 50 MPH. The highway was straight and the exit had a 50mph exit speed. The car behind me had to change lanes quick to avoid me. I was in my lane and far enough not to read the exit sign. This is the third time this has happened, and VW dealer couldn't find anything wrong. They said to turn off the ADAS systems and not use them. This is not a fix just masking the problem.

I had the safety recall for the info system display fixed/updated on June 14, 2025. I have had no issues with the screen being distorted since up until this afternoon. I just came to turn my car on and the screen is distorted again, like how tvs used to look in the 80s if your antenna wasn’t in the right place. It is impacting the view when reversing. No lights or warnings prior to, and my car has been parked in the shade with the weather only 77 degrees today

My windshield has a defect with a line coming from the rear view mirror box and it comes down and turns and then turns back toward the driver side and then a straight line to the passenger side. There is no impact on the outside of the windshield and no impact of being hit by a rock or any other debris. This is clearly a manufacture defect and i have reach out to the local VW Dealership in my area for the car was purchased in Houston, TX. I barely drive this car and I have noticed online there are several forums(discussions) with everyone having issues with VW Atlas windshields and the quality of having impact and some with no impact.

Rear view camera visibility failure from Infotainment system reboots. Car undergoes frequent infotainment center reboots, which causes a loss of rearview camera video feed and loss of several assistance systems, such as the rear pedestrian cross walk warning system until the reboot finishes. Has occurred multiple times while backing up, Reboots have been documented from 3 times and up to 37 times during the same 19 mile / 40 minute drive home, on different days. There has been multiple near collisions from this.

The windshield chips extremely easy. It is a hazard due to the potential easy shatter.

1. Brake system grinding noise - every time the brakes are applied the front brakes makes a terrible grinding noise, I notice that the vehicle does not break properly. This problem clears can cause a dangerous situation to my family or others. Vehicle been inspected by VW Flagship Bayamon and they respond that is a normal situation cause by humidity. 2. Fault electrical problem the AutoStart won't work properly Manual works only 25% of the time, this cause a lot of waste and spending on gas, was inspected by the dealer and response was that there's only false codes in the PCM memory. 3. Keyless AutoStart won't work as advertised, if you start the vehicle remotely shut down immediately, doors closed, battery in good state, keyless battery was changed 3 times with the same results, dealer also state that there's only falses codes related to this issue caused by vehicle been park for long time. This is a security aspect to start your car to be ready when you park in dangerous areas. 4. During the sale of the vehicle salesperson cannot open the hood because hood get stuck with the windshield cowl plastic, he explained that there's no problem that i can get to the service department to repaired without cost, since i buy the vehicle i cannot open the hood to verify the engine. They give me all kind of excuses that part been order but never receive a call back this is dangerous cause in case of fire because of previous problems i cannot open the hood .

A new vehicle was recently purchased on 3/14/25 and the glass windshield has shown a possible significant defect. The issue involves a noticeable glitter or sparkling effect throughout the front windshield, (excessive, premature pitting within the glass material), that is particularly visible under street lights at nighttime, direct sunlight, or when facing oncoming vehicle headlights. This defect causes reflection and distraction while driving. The dealership has taken photographs of the defect to support a warranty claim, but as of now, no resolution has been reached. Attached are example photos illustrating the defect (which is present throughout the windshield) under both nighttime and daytime conditions.

Each time I place my Cell Phone ( iPhone 12) it overheats to the point the safety device in phone shows a excessive heat warning.

My vehicle has a safety issue that is tied to the NAV system and its interaction with the vehicles drivers assist functions. Multiple times while driving the vehicle, the NAV system would decide the vehicle was on a different road than it was actually on. The first time it happened; I was on the freeway traveling at 70 MPH when the NAV system decided I was on a residential street several miles away with a 25 MPH speed limit. The vehicle immediately adjusted to what it thought was the posted speed. To be more specific, the vehicle slammed on the brakes and went from 70 MPH to 25 MPH quite aggressively. Luckily, no one slammed into me as I regained control of the vehicle. This has happened multiple times on different roads, different speeds, with or without using the NAV system for guidance. I have found that turning off all of the drivers assist functions stops the vehicle from slamming on the brakes but the NAV system still occasionally goes nuts. I have taken the vehicle to the dealership 3 separate times with no joy. The dealership has been unable to duplicate the defect to date however the last time in I was able to provide video evidence of the issue. The dealership did provide me (on 14 April this year) a copy of an older memo from Volkswagen identifying a potential NAV issue. According to the memo the issue should have been taken care of by Aug 2024. My issue extends well beyond that date. Of concern to me is the fact VW knew there was an issue but failed to tell the co

Keyless entry continuously fails. When using the door handles to unlock or lock the vehicle the vehicle behaves as if key fob is not present if the key fob is in our pants pocket or pocketbook. We have to physically take the key fob out of our pants/bag where we then can observe the "handshake" between vehicle and key fob take place in order to lock/unlock vehicle. Vehicle has been at the dealer multiple times (they had car for 60 days trying to resolve the issue). Batteries and key fob were replaced and reprogrammed, they replaced the start actuator which supports the key connections to the car and still not resolved. We consider this a significant safety issue because if we cannot get into our locked car in an unsafe situation or get into the car in an emergency there could be dire consequences. Note: Videos are available for confirmation of behavior.

Windshield cracked for no apparent reason. Did not see or hear any object strike windshield. Began as a 6 inch crack from roof to rearview mirror and crack continues to spread and extend across windshield without any cause. The weather has been warm and no frost or cold yet crack grows 3 inches a day. Windshield wipers do not come on, collision warning goes off for no reason but does not go off when I was nearly hit headon, driver assist and lane departure does not work at all. I attempted to get Volkswagen dealership to repair for warranty and extended "Platinum Protection" plan but they refused. I have filed an insurance claim with my carrier.

Hi, I received a recall for my car about the engine cover but VW doesn't have a solution. They just took the cover away and left the motor without cover or protection. I don't think is normal and appropiate to have the engine expose like that. Besides this problem, the car has brake problems I already report and also Oil problems that VW won't give a correct answer. I worried because I have 3 children and I don't feel safe to travel with them in a car I bearly have 1 year with it. I'll appreciate your help.

The brakes sound like their grinding and the motor drives funny

I was driving south in an 80-mph zone on [XXX] between Brookings and Sioux Falls. I had my cruise control set to 82 and had just completed a lane change after passing a semi truck. With no change in the speed limit, the car shifted the set MPH to 30mph and engaged the braking system sharply. I was able to override by pushing the gas, but the mph setting was still set. The experience was a more extreme event than other similar instances I’ve had (e.g., car shifting from a 30mph to 15 because of a school zone but not school hours so sign not relevant) because of the speed, proximity to other cars, and the absence of a change in speed indicator. I believe this glitch is a major concern for safety and appreciate your time in reviewing my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated while driving 80 MPH with the cruise control activated, the ADAS system misread the highway speed limit, and the vehicle suddenly decelerated. There were no warning lights illuminated. The vehicle was driven at various speeds with the cruise control activated; however, whenever the vehicle detected a traffic sign, the vehicle adjusted to the sign image; however, while school was not in session, the ADAS system adjusted the cruise control to the speed limit on the road sign. The vehicle was then taken to a dealer where it was diagnosed with software system failure. The vehicle was repaired, and the software was reset; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,640.

Infotainment Systems glitches, screen scratchy , lines displayed. This has happened multiple times when vehicle is started and has happened when vehicle is driving.

About 6 months after purchasing a new 2024 VW Atlas Cross Sport, I started smelling gasoline inside the vehicle. It was a very strong smell, like someone had poured it on the carpet. After a few days, I noticed the smell when walking up to the car, not just inside. At this time, an error message appeared on the dash saying the start-stop system was malfunctioning, as well as the ABS system. That day, I took a look underneath and spotted a leak; gasoline was dripping from the bottom of the car. So, I scheduled service at the dealership where I purchased the vehicle. After a week, I received a call saying a rodent had entered the engine bay and chewed through the engine harness and a fuel line, and that these damages were not covered under the warranty. I asked for pictures of the "chewing"; however, the images they provided were not conclusive, in my opinion. My insurance paid, and the repair was started, but when they went to fix it, they said they found extensive damage to the primary harness, secondary harness, and a bunch of other things. Insurance again approved; however, the dealership has said that these parts need 30-90 days to come in. I believe there to be a defect in manufacturing that allows rodents into the vehicle since I have parked vehicles, including VW and just about every other brand, in the same location for 30 years and have never had this issue. Also, when I pressed the service department at the dealership, they said they had other cars here for the same

Main information screen displays extreme fuzzy/pixelation to the degree it cannot be read. This controls ability to set/adjust hvac system as well as maintenance items like checking oil levels. As well as all other functions affecting interior and exterior lighting adjustments. Components were inspected by VW dealer on 1/23/25 showing verifications of issues. VW dealer states no fix currently exists and they will do nothing until VW authorizes a fix. I believe this to be a safety issue as oil levels cannot be checked and low level could damage the vehicle during operation. Additionally I believe safety issue impacted by inability to adjust heat and cooling levels during operation of the vehicle can cause inability to operate the vehicle during excessively hot or cold weather. No warnings prior to problems occurred.

The display unit continuously reboots or shuts down. When it does this, warnings go off stating safety features are all disabled and not available. This is very dangerous and they dealership says there is no fix. The monitor/display reboots every continuously through the drive and no matter how many hard resets we do it continues. Throughout the reboot cycles no safety features are available per the car display. You can't use backup camera, no cruise control, no braking/collision avoidance, ... none of the features work. This has been going on since October 2024 and the dealership says they have known about this for over a year and still no fix.

Infotainment screen inconsistently displays static and will not display backup camera. Problem is intermittent.

Multiple occasions the start/stop malfunction has turned on. The brakes grind and screech horribly and I’ll get breaking malfunction warning. It has been checked by vw and they state that the brakes are fine and they’ve had several come in with same issue but there’s no recall that has been issued. They stated it is the material that was used to manufacture brake parts that cause this problem. It worries me one day they will give out. Also the error drive system has come on and it feels I lose power. I stop car and sometimes that helps as I restart. They tell me the antifreeze needs to be topped off. I’ve already had to refill in less than 3 months which I find crazy with antifreeze. No other car I’ve owned have I had to refill this so much. So several issues have occurred with this vehicle.

I noticed I had a crack in my windshield starting from the outer edge right at eye level. I got out to check what happened and noticed there was a Little Rock wedged between the windshield and the part of the car where the windshield is inlayed. There is not a weather strip or gasket covering the gap between the windshield and the car. It is exposed just enough for debris to be caught. Sure enough the pressure from that tiny rock caused my windshield to crack. I just bought my car August 2024 brand new. Had there been a protective coverings weather strip or gasket I would not be replacing a windshield. I started reading other complaints on vw forums and sure enough the new atlas’s do not have that covering. And there are numerous complaints of the same. It is continuing to crack due to the weather. Eventually it will be cracked the complete length of the windshield.

Have had the car for about 3 months. In that time frame the main display for the radio and vehicle monitoring will go out and become unreadable. This will cause the various sensors to go inop, these include but not always the front collision/brake sensor, the lane departure system, adaptive cruise control, etc. I have had the car in three times and the dealership will reset the system, say they do a firmware update and it still has the same issues. According to the dealership VW is aware of this issue and it is affecting multiple vehicles manufactured in 2024. Have not had an incident, but have a concern that a failure could happen and the vehicle not perform as designed causing an accident. Iam not able to disable the various sensors that this head unit controls or links together with others. Not comfortable that the car is functioning to designed specs.

The info center becomes unreadable therefore, if you use the back up camera, you cannot see clearly the objects behind your car. Volkswagen does not have a fix on this. They just recommend for now doing a hard reset on the info center. This is a concern of mine because it is a safety hazard when I try to use reverse I have to rely on mirrors and otherwise I have blind spots that I cannot see whereas when using the backup camera, I have full visibility of what’s behind my vehicle. Secondly, the brakes make an unusual noise. Volkswagen claims it’s dust however I have audio recording of the squealing noise and as fact, the brakes sometimes engage in a rough way to where it almost seems like they are trying to grip the disc. This is extremely concerning as Ithe brakes make an unusual noise. Volkswagen claims it’s dust however I have audio recording of the squealing noise and as fact, the brakes sometimes engage in a rough way to where it almost seems like they are trying to grip the disc. This is extremely concerning as I have lost confidence in driving my vehicle.

Multiple error codes populated on my vehicle while driving to work. This occurred less than 3 months & less than 1500 miles since ownership. The car went into a reduced power/speed mode and advised for me to get service asap. I barely made it off the highway to my destination. Dealer said it was the fuel pump. If it was a faulty fuel pump - should I have been a part of the stop sale/recall? Engine/Transmission/PowerTrain- Error: Drive System. Please service vehicle. (Engine) Error: Start/Stop (Engine)

CS screen is intermittently glitching and freezing resulting screen failure. This occurs at unexpected times before starting, while sitting, while driving, while sitting still, and while parking, This failure causes me to be unable to control air, radio, maps, backup camera, and music. The safety issues have occurred when backing, I nearly backed over a person because my backup camera was blacked out and they were in my blind spot, Two dealerships have seen film of the failures but not observed it in their shop. They are never able to get me in when the system is failing. The vehicle has been in shop at least 6 times for the failure. I have dealer service tickets and a a carfax report to document the attempted repairs. I also have photos and videos of failure. The dealership I bought it from, Fowler Volkswagon, and Oklahoma City Volkswagon have both tried to fix the problem. The dealership advised me that it could not be repaired. I submitted my problem to Volkswagon , Case # [XXX], they had me take to dealer again and it could not be fixed. Volkswagon said in their denial letter to help me, "but we are not able to assist in all cases". Yes Recall #91US. The screen was replaced but problem did not stop. I am still forced to a vehicle that is unsafe and a violation of Federal Motor Vehicle Safety Standard No. 111. That nearly resulted in back over of a pedestrian on [XXX]. The first failure was in 2/2024. I bought the car on [XXX] from Fowler Volkswagon Norman, Oklahoma. The c

Front window glass is of defective quality. My car has 3600 miles on it and my window has cracked for the second time. Both times a small pebble hit and the glass immediately spread 8” from passenger towards the middle. Overnight the crack spreads almost a foot. I’ve had 7 cars in my 20+ years of driving and have never experienced a window this fragile.

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that after pressing the engine Start/Stop button to start the vehicle in the driveway, she exited the vehicle and sat in the front passenger's seat. After 4-5 minutes, the vehicle inadvertently rolled backward while the transmission was in park (P). No warning light was illuminated. The vehicle rolled over her daughter's left knee before stopping at the end of the driveway. Additionally, the "Error: Drive System. Please Service Vehicle" message was previously displayed while driving, and the parking brake was inoperable. The police arrived on the scene and filed a report. The contact's daughter received medical treatment at the hospital for knee pain and tire scratches on her right knee and feet. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,350.

When pushing the gas car will not accelerate then they’ll be like a big “clunk” like it’s not into gear and then the car will slow slowly accelerate then it’ll shoot off. Also my screen goes crazy like something electrical is happening .

To the best of my knowledge, the transmission failed to function appropriately causing danger. After pulling onto a major highway, the car stopped in front of oncoming traffic and the rpm’s shot up. After letting off the gas and pressing again, the car then shifted and was able to drive. This happened after several instances of delayed shifting noted but this is the first time it has stalled out while driving. Stalling on a major highway puts me and others at risk of crashing if I am unable to move my vehicle suddenly. No warning lamps were present then or now. According to my owners manual, I am to alert the NHTSA and Volkswagen. My next step is to reach out to Volkswagen.

Dear National Highway Traffic Safety Administration, I am writing to express my frustration with the ongoing issues with my Volkswagen Atlas Cross Sport. Despite repeated repair efforts, the situation has become unsustainable. As a one-car household, visiting the dealership multiple times a month is both financially and personally stressful. While the service department has been excellent in trying to address the problems, the recurring issues are straining my relationship with the dealership. I need a reliable vehicle, especially given the $19,000 down payment we cannot afford to lose. We chose the SE model for ethical reasons (no leather), but it has been problematic, and we are now open to other solutions. Here is a list of issues we’ve encountered over the last 10 months: Atlas Number 1 (2 months): Loose exhaust shield Auto Start/Stop feature not functioning Start button unresponsive Rear windows would not close Infotainment system freezing Dashboard speaker grill falling off Rattle in rear door Atlas Number 2 (7 months): Front bumper damaged; required body shop repair Driver's window scratched and replaced Front parking sensors failed Windows malfunction and don’t auto close Infotainment system freezing; display going black Console cover broke twice Headlights repeatedly replaced, failing calibration Backup camera feed going black; needed replacement Headlight control module needed replacement Rattle in front door Dashboard speaker grill falling off Persistent front-end

Automatic wipers with rain sensors are not working.

65mph or greater steering wheel and suspension vibrates. Vw claims all atlas does it and I need to deal with it.

Spontaneous vehicle fire which resulted in the total loss. Driver and passenger were in the car, managed to escape the vehicle,no injuries. The problem has not been reproduced or confirmed by the dealer or by authorized service center. Not sure if the vehicle or component have been inspected by the manufacturer or insurance representative. Police and firefighters were present on the site of incident. There were no warning lights on the dashboard prior to the incident

Vehicle had multiple engine malfunction lights appear and start/stop failures. Vehicle failed to start properly and speed was limited to prevent damage engine. Happened while I was driving it and I had to pull over and had the vehicle towed. An authorized dealer, Auto Import Inc in Brainerd, MN has had the vehicle since July 29th. They are unable to diagnose the problem, want to send the vehicle elsewhere and VW quality technicians have not shown up to inspect the vehicle. I had noticed prior to the engine failure that my fuel economy was not going down with driving, but rather up, which made me suspicious. Stop and go City driving should not increase fuel economy in the manner which it was. I became nervous about fuel amounts. My last three fill ups were about 6 gallons only after driving 250 miles, equating to 40 mpg, which is way higher than any reported mpg estimate I have a customer care rep and case with VW. They are not helping me at all.

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several unknown warning lights were illuminated. The contact stated there were audible chimes and alarms sounding during the failure. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 800. VIN tool confirms parts not available.

Forward brake assist will fail without warning : cruise control will stop working : brakes will sometimes be applied without warning causing danger to other drivers. Dealership tried to fix multiple times without success. Dealer scan tool found intermittent code C110BFO in system but not present while in shop. I was told not to bring car back to shop unless problem was active. Since car was last in shop above problems have occurred but I am usually on the road and cannot get to shop before problems fix themselves.

My backup camera has flickered from a black screen to visible and the backup guidelines will also occasionally flicker. My vehicle is not listed under the 2024 VW Atlas Cross Sport affected by this backup camera issue.

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated while driving at an undisclosed speed, the windshield cracked. The contact was unaware if there was an impact to cause the failure. The dealer was made aware of the issue and referred the contact to Safelite Auto Glass. The vehicle was diagnosed by Safelite Auto Glass and the contact was informed that the windshield could not be repaired, but instead needed to be replaced. The contact stated the replacement windshield would come from the manufacturer and the dealer had no windshield available to replace the cracked windshield. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the parts to replace the windshield. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30.

The VW Infotainment System is the main vehicle communication system. It includes the Navigation system, Vehicle Settings, Radio, and allows "hands-free" driving with cell phone connectivity via Bluetooth. Once the Radio module within the Infotainment system is turned ON.....it cannot be turned OFF. It does have Mute and Pause, however, any thing else that uses the audio immediately kicks the radio ON at various levels. For example, in heavy traffic where CONCENTRATION and DISTRACTION-FREE attention is needed, a text message to your phone or a Voice command from navigation will kick ON the Radio....non stop. When this happens, you must change out the Nav screen over to the Radio screen and pause or mute the radio to hear the voice commands and re-do the last instruction....while driving. I have had the VW Service Center at the dealership look at it several times...they cannot fix it. No one is able to turn the radio off. Only the ENTIRE Infotainment system (no hands-free The VW Customer Care says "you can turn the entire Infotainment system off" altogether and have NO functions/features available.

The engine failed flashing a warning sign of rpm max 4000 from day 1 of me having the car. It is available for inspection. During the multiple times this has happened the car will come to a hault while driving on busy expressways of at least 70 mph. The dealer has not found a solution to the problem after at least 4 attempts.

On March 6, 2024 I received a crack in my windshield while driving that spans nearly the entire width across the windshield at driver's eye level. Volkswagen has informed me that there are zero replacement windshields for this vehicle available in the entire country. I have attempted to work with Volkswagen directly, the originating dealership directly and 3rd party safety glass retailers. There is no anticipated date that the manufacturer is going to make this windshield part available and the vehicle is unsafe to drive. This vehicle is brand new and it is unacceptable that the manufacturer is not required to manufacture and make available important safety components to service these vehicles while still selling the exact same vehicles as new.

Windsheld cracks instantly, every time a small pebble hits it. Saw that the older models that this problem also. I have owned atleast 8 cars and this is only vehicle that's Windsheld cracks everything a small pebble hits it on highway. Hundred of others on social media are reporting the same problem!

I was driving down the road and heard a weird noise as if something exploded…I look up and my sunroof had a big whole in it…I looked around to see if any trucks where by me and all the traffic was way behind or further up…. Nthn was near me to have cracked sunroof. I only had truck about 20 days or so… I believe it’s a defect and the dealer wants me to file it on my insurance..

On Two separate occasions one with me driving and the other my wife driving on interstate 84 adaptive cruise control engaged each time in a construction zone posted 70mph. The vehicle abruptly slowed down to 30mph with no warning, also there NOT any 30 mph signs. Thankfully it was not a busy part of the day, the outcome could have been disastrous. On the first occasion she was my passenger, the second I was her passenger. The vehicle is a 2024 Volkswagen Atlas Cross Sport SEL with under 1000 miles on it.

The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V593000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

Bought this vehicle on9/9/23 with 20 miles on it. 45 minutes later while driving home from the dealership the vehicle lost power and slowed to a stop in the road. We barely made it off the bridge and were nearly rear ended as it was dark. The dealership diagnosed a bad ECM. The manufacturer also inspected. The vehicle jerked consistently and grew worse before it lost power. Multiple warnings flashed and the check engine remained on. Neither the manufacturer nor the dealer has rectified and says it is under review.

Purchased car 8/22/2023 when driving from dealership to home alert came on for daytime driving light error and drivers side door was letting water intrude into the car from the bottom of the door. 8/23/2023 took it to nearest dealer and made first appointment available for repairs. Neither repair could be made by the dealership (invoice 491449) although they tried several times to adjust the door. Called VW warranty case #05862036. I was told to take new car to body repair shop (nearest shops suggested 350-540 miles round trip). When contacting suggested GMC body repair shops neither could verify contact from VW nor safety of door without visually inspecting on site. The car currently has 364 miles and has not been driven for the last 12 days because VW will not accept liability for driving with the door misaligned. Also there is no replacement available for the daytime running light nor any projected date for parts.