2006 Viking Legend

Defect. ON CERTAIN CAMPING TRAILERS, THE INNOVATIVE DESIGN TECHNOLOGIES ROOF LIFT SYSTEM IS DEFECTIVE AND MAY FAIL ALLOWING THE ROOF TO COLLAPSE UNEXPECTEDLY.

Risk. SHOULD THIS OCCUR, THERE IS POTENTIAL FOR PERSONAL INJURY TO ANY OCCUPANTS INSIDE THE TRAILER AT THE TIME OF FAILURE.

Remedy. DEALERS WILL INSPECT AND REPLACE THE NECESSARY PARTS. THE RECALL BEGAN ON OCTOBER 27, 2005. OWNERS MAY CONTACT THEIR LOCAL DEALERS. IF UNABLE TO FIND A LOCAL DEALER, CONTACT VIKING AT 1-800-239-6157.

I HAVE CALLED THE VIKING MANUFACTURER ON NUMEROUS OCCASIONS. PARTS ARE SUPPOSED TO BE SHIPPED BUT I HAVE NOT RECEIVED ANY PARTS. I HAVE CALLED THE RV DEALER IN BAY CITY, MICHIGAN AND THEY HAVE RECEIVED NO PARTS FROM THE MANUFACTURER AND THEY HAVE NO IDEA WHAT IS GOING ON. I CALLED THE SAFETY HOT LINE ON 10-6-05 AND THEY WERE SUPPOSED TO GET BACK IN TOUCH WITH ME ABOUT THE RECALL AND THEY FAILED TO CALL ME BACK. I AGAIN CALLED THE VIKING MANUFACTURER ON 10-14-05 AND THEY DON'T KNOW WHAT'S GOING ON. THEY WILL LET ME KNOW AND THEY AGAIN FAILED TO CONTACT ME. STILL NO PARTS RECEIVED FOR THE RECALL. I STOPPED IN THE BAY CITY, MICHIGAN DEALER ON 10-15-05 AND THEY TELL ME THE MANUFACTURER NEEDS MORE INFORMATION, WHICH THEY SAY THEY SUPPLIED TO THEM WEEKS BEFORE. WHILE THIS IS GOING ON, MY POP UP CAMPER BROKE AND THE TOP FELL DOWN! THIS COULD HAVE SERIOUSLY HURT ONE OF US, HAD WE BEEN IN THERE WHEN IT COLLAPSED! I CALLED THE SAFETY HOTLINE AGAIN ON 10-19-05 AND THEY TOLD ME TO FILE A WRITTEN COMPLAINT WITH YOU ON THE WEBSITE. *JB