2024 Van Hool CX45

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Equipment24V332000
Filed May 13, 2024329 vehiclesAbc Bus Inc

Defect. ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

Risk. Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.

Remedy. Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

Seat Belts › Critical Fasteners23V861000
Filed Dec 19, 202364 vehiclesVan Hool N.v.

Defect. Van Hool N.V. (Van Hool) is recalling certain 2024 CX45 vehicles. The seat belt assembly attachment screw may break.

Risk. An unanchored seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy. Dealers will inspect and replace seat belt assembly screw on passenger seats, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
2024 — this page0200Routine
20230200Routine
20220100Routine
20210200Routine
20200200Routine
20191200Routine
20180300Routine
20170200Routine
20160500Routine
20150500Routine
20140400Routine
20130100Routine

Compare every CX45 year →

Other Van Hool models

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Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 13, 2024. Source: NHTSA Office of Defects Investigation.