2019 Van Hool CX45

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › exhaust system › emission control. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Exhaust System › Emission Control1
000

2 safety recalls

Part 573 reports
Visibility › Glass, Side/Rear26V191000
Filed Mar 26, 20266,994 vehiclesAbc Bus Inc

Defect. ABC BUS Inc is recalling certain 1999-2013 Van Hool C2045, 2004-2013 Van Hool T2145, 2013-2022 Van Hool TX45, 2013-2023 Van Hool CX45, and 2016-2022 Van Hool CX35 vehicles. The front entrance door may have the incorrect glaze on the lower curb view window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Risk. The incorrect glaze may reduce the driver's visibility, increasing the risk of a crash.

Remedy. Dealers will inspect and install a nontransparent vinyl cover over the window as necessary, free of charge. Owner notification letters were mailed April 20, 2026. Owners may contact ABC Bus customer service at 1-877-427-7278. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 30, 2026.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V385000
Filed May 25, 2021681 vehiclesVan Hool N.v.

Defect. Van Hool N.V. (Van Hool) is recalling certain 2018-2021 CX35, TDX25, 2018-2019 CX45, TX45, 2021 AG300, and 2018 TD925 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1489.

What owners reported

Newest filings
Engine and Engine Cooling › Exhaust System › Emission Control
Filed Apr 7, 2023IL

I am writing to you on behalf of our company and the other 2000 Motorcoach operators that make up the motorcoach industry in the United States. This letter is to inform you of an extremely negligent issue related to safety risks that have been effecting our industry for quite some time and was recently over ruled by EPA. Since 2008 Heavy Duty Diesel Engines have been subject to lower emission standards and have been fitted with SCR systems to help reduce emission output. We are very committed to reducing emission, but the original ruling placed an undue burden on operators to diagnose and fix and SCR related trouble code within 4 hours before a vehicle is crippled “derated” to 5 mph while operating. Our industry expressed great concern and since this was mandated by the EPA we had to conform to the rule. However, last year we worked with EPA to develop are more appropriate “derate schedule” that would give us flexibility and more time to make the needed repair. It is almost impossible to find service facilities to repair while on the road. Most of our passengers travel long distances and many times through the night in remote areas. EPA recognized the dangers and hazards this puts us and our passenger safety at risk. So, EPA wisely rewrote the ruling giving us 80 hours prior to experiencing a derate. We were content with what was given, however there is now an added challenge that we are facing and hoping you can offer your input in regards to this subject. Now the EPA has pe

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20240200Routine
20230200Routine
20220100Routine
20210200Routine
20200200Routine
2019 — this page1200Routine
20180300Routine
20170200Routine
20160500Routine
20150500Routine
20140400Routine
20130100Routine

Compare every CX45 year →

Other Van Hool models

All Van Hool models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 26, 2026. Source: NHTSA Office of Defects Investigation.