No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Visibility › Windshield Wiper/Washer19V286000
Filed Apr 10, 20198,822 vehiclesSpartan Motors Usa
Defect. Spartan Motors USA (Spartan) is recalling certain 2012-2018 Fleet Services/Utilimaster Reach vehicles. Due to improper electrical grounding, the windshield wiper motor may stall and cause the windshield wipers to become inoperative, reducing the driver's visibility.
Risk. A loss of windshield wiper becomes function can reduce visibility, increasing the risk of a crash.
Remedy. Spartan will notify owners, and dealers will install a ground wire between the wiper motor and an appropriate spot on the vehicle to stop the motor from stalling, free of charge. The recall began April 30, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19008.
Electrical System › Software13V316000
Filed Jul 19, 2013330 vehiclesSpartan Motors, Inc.
Defect. Spartan Motors, Inc. is recalling certain model year 2012-2013 Utilimaster Reach vehicles. A software problem in the control module may cause the vehicle to have an inadvertent engine shutdown.
Risk. An engine shutdown without warning increases the risk of a crash.
Remedy. Spartan will notify owners, and dealers will replace the control modules free of charge. The recall beagn on August 9, 2013. Owners may contact Spartan Motors at 1-800-582-3454.
Defect. Utilimaster is recalling certain model year 2012 Reach vehicles manufactured from December 6, 2011, through August 14, 2012. The adhesive used to attach the floor mat to the floor in front of the driver's seat may deteriorate allowing the floor mat to separate from the floor. An unsecured floor mat could interfere with the throttle pedal.
Risk. Floor mat interference with the throttle pedal could prevent the throttle pedal from retracting to its normal position, increasing stopping distances and the risk of a crash.
Remedy. The exisiting floor mat will be removed and a new floor mat will be installed with new adhesive and mechanical fasteners. The safety recall began on November 1, 2012. Owners may contact Utilimaster at 1-800-582-3454.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 10, 2019. Source: NHTSA Office of Defects Investigation.