2016 Ural Gear-Up

Defect. Irbit Motorworks of America, Inc. (Irbit) is recalling certain 2012-2017 Ural Gear Up, Ural Patrol (T), Ural Retro, 2012-2015 Ural Tourist (T), and 2015-2017 Ural cT motorcycles. The wheel spokes may have been improperly tightened, which can damage the rims or cause a wheel lock-up.

Risk. Damaged rims or a wheel lock-up can increase the risk of a crash.

Remedy. Dealers will replace the wheel rims, spokes, tubes, and rim strips, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Irbit customer service at 1-425-702-8484. This recall excludes wheel rims previously replaced by warranty and/or under NHTSA Recall No. 13V-507.

Ural has had a warranty/recall notice in place for at least 3 years due to a known safety issue with the spokes/wheels on their motorcycles. I've been waiting since summer 2023 to have the recall work completed. My nearest dealer contacted me in February notifying me that the warranty work was approved. I brought in my Ural to the same dealer on March 28. Now, April 16, the dealer is telling me I need to pay for the recall work out of pocket (instead of covered by Ural [OEM] as originally agreed upon, because Ural is not paying the dealer in a timely manner. The dealer has told me that Ural has been avoiding completing the safety recall on the wheels, and is not paying the dealers for the work to fix the known safety issue. The dealer suggested I reach out to NHTSA.