2015 Ural CT

Defect. Irbit Motorworks of America, Inc. (Irbit) is recalling certain 2012-2017 Ural Gear Up, Ural Patrol (T), Ural Retro, 2012-2015 Ural Tourist (T), and 2015-2017 Ural cT motorcycles. The wheel spokes may have been improperly tightened, which can damage the rims or cause a wheel lock-up.

Risk. Damaged rims or a wheel lock-up can increase the risk of a crash.

Remedy. Dealers will replace the wheel rims, spokes, tubes, and rim strips, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Irbit customer service at 1-425-702-8484. This recall excludes wheel rims previously replaced by warranty and/or under NHTSA Recall No. 13V-507.

The contact owns a 2015 Ural CT. The contact received notification of NHTSA Campaign Number: 22V431000 (Wheels) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure.

Todays date is 9/17/2023, this recall notice involves my 2015 Ural sidecar motorcycle model cT. I received recall notice #22V431 from Irbit Motor Works of America Inc. over a year ago. Irbit Motorworks has decided that a defect involving wheel spokes that may not have been tightened properly can result in damaged rims or a wheel lock-up which can increase the risk of a crash. I have been trying to get this recall fixed but without success, I have contacted Irbit, Ural motorcycle, repeatedly throughout the year and my request have been ignored. Last week I called and left messages for 3 days and no one called me back. I think a year is more than a reasonable amount of time to get this resolved and at this point I just don't know what else to do.