2004 Ultimate Advantage

Defect. ON CERTAIN MOTORHOMES BUILT ON SPARTAN CHASSIS, THE ANGLE OF THE HOSES FROM THE HYDRAULIC PUMP COULD CONTACT THE POSITIVE STUD ON THE STARTER.

Risk. THIS COULD RESULT IN CLOSE CONTACT WITH THE STARTER AND CAUSE IGNITION OF HYDRAULIC FLUID WHICH COULD RESULT IN INJURY AND/OR PROPERTY DAMAGE.

Remedy. SPARTAN IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL REPLACE ON VEHICLES WITH CUMMINS ISL ENGINES AND 39MT DELCO STARTERS AT LEAST ONE OF THE 45 DEGREE FITTINGS WITH A 90 DEGREE FITTING AND ALSO REPLACE THE HOSE ASSEMBLY. ON ISL AND ISC ENGINES WITH 42MT DELCO STARTER, DEALERS WILL CHANGE ONE FITTING AT THE REAR OF THE HYDRAULIC PUMP AND RE-ROUTE A HOSE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SPARTAN AT 1-517-543-6400 OR WINNEBAGO AT 1-641-585-3535.

TL*THE CONTACT OWNS A 2004 ULTIMATE ADVANTAGE. THE VEHICLE HAS A 32 FOOT, 454 CHASSIS. THE CONTACT STATED THAT THE FUEL LINE AND MANIFOLD RUPTURED AT 12,700 MILES. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND THE ENGINE WAS COLD AT THE TIME OF FAILURE. HE STATED THAT GALLONS OF GASOLINE POURED OUT LIKE A SMALL GARDEN HOSE. THERE WERE NO INJURIES. THE FUEL SYSTEM DESIGN INCLUDES THE RAIL WITH A METAL PIPE NEAR THE ENGINE AND THE FUEL HOSING WAS SECURED TO THE BELL HOUSING. THE WARRANTY EXPIRED TWO WEEKS AGO. THE DEALER AGREED THAT THE FUEL SYSTEM FAILED. THE VIN AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 12,700.

TL*THE CONTACT OWNS A 2004 WINNEBAGO ITASCA SUN CRUISER. THE MODEL LISTED WAS UNAVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THIS COMPLAINT. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE WITHOUT A SPARE TIRE OR A SPARE TIRE RACK. THE VEHICLE IS DESIGNED TO ACCOMMODATE A PARTICULAR TYPE OF WRENCH IN THE REAR OF THE VEHICLE. ACCORDING TO THE OWNER'S MANUAL, THE VEHICLE IS SUPPOSED TO COME EQUIPPED WITH THESE FEATURES. AS A RESULT, THE CONTACT HAD A FLAT TIRE AND COULD NOT CHANGE IT DUE TO THE MISSING EQUIPMENT. HE NOTIFIED THE MANUFACTURER WHO STATED THAT THE LACK OF PROPER EQUIPMENT IS A LIABILITY IN CASE OF AN EMERGENCY. AT THE TIME OF PURCHASE, THE DEALER STATED THAT THE SPARE TIRE AND THE PROPER EQUIPMENT WERE INCLUDED, BUT INDEED THEY WERE NOT. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.