No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Equipment Adaptive/Mobility18V603000
Filed Sep 10, 2018180 vehiclesTurtle Top
Defect. Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy. Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Back Over Prevention › Camera System15V526000
Filed Aug 18, 201514 vehiclesTurtle Top
Defect. Turtle Top is recalling certain model year 2014-2015 Odyssey transit buses manufactured March 12, 2014, to June 30, 2015, 2014 Odyssey XLT transit buses manufactured January 15, 2015, to April 22, 2015, and 2014 Van Terra transit buses manufactured May 6, 2014, to June 30, 2015. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.
Risk. If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.
Remedy. Turtle Top will work with ASA Electronics to notify owners, and dealers will replace the camera unit, free of charge. The recall began on September 18, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340 or ASA Electronics at 1-877-384-4400. Turtle Top's number for this recall is 15E-050.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 10, 2018. Source: NHTSA Office of Defects Investigation.