2012 Triumph Tiger

Defect. Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2012-2014 Tiger Explorer ABS A1 and 2013-2014 Tiger Explorer Spoke ABS XC A1 and Trophy SE A1 motorcycles manufactured November 17, 2011, through December 16, 2013. In the affected motorcycles, the electronic control unit (ECU) hardware and software may improperly detect the motorcyle's throttle position resulting in the motorcycle shutting down.

Risk. An unexpected shutdown increases the risk of a crash.

Remedy. Triumph will notify owners, and dealers will update and install new ECU hardware and software, free of charge. The recall began on January 24, 2014. Customers may contact Triumph at 1-678-854-2010.

ALL THE TURN SIGNAL STALKS HAVE BROKEN EXCEPT THE LEFT FRONT THROUGH NORMAL RIDING, BIKE HAS NEVER BEEN DOWN. I CAN TELL THE LEFT FRONT WAS REPLACED BEFORE I BOUGHT THE BIKE IN JANUARY OF 2016 BECAUSE IT HAS WITNESS MARKS IN THE BULB HOUSING AND THE STALK MATERIAL IS RUBBERY AND THE MATERIAL ON THE THREE BROKEN STALKS ARE SIMILAR TO A HARD WAX CONSISTENCY. I GAVE MY VIN # TO MY LOCAL TRIUMPH DEALER AND I WAS TOLD THERE IS NO RECALLS ON THIS BIKE SO I ATTEMPTED TO REPAIR THE THREE BROKEN STEMS WITH EPOXY WITHOUT SUCCESS. I LATER GOOGLED THE ISSUE AND FOUND THE RECALL ON THE NHTSA WEBSITE, I CALLED THE LOCAL DEALER AGAIN WITH THE RECALL INFO AND THEY TOLD ME THEY WOULD CALL ME BACK WHICH THEY NEVER DID. I THEN CALLED THE TRIUMPH USA TOLL FREE CUSTOMER NUMBER, TOLD THEM THE ISSUE, GAVE THEM MY VIN#, AND THEY TOLD ME THAT ALL FOUR STALKS WERE REPLACED BY THE SELLING DEALER IN CARTERSVILLE, GA, WHICH, I CAN ASSURE YOU, THREE WERE NEVER DONE. THE CUSTOMER SERVICE REP WASN'T INTERESTED IN HELPING ME OUT, JUST BASICALLY TOLD ME "TOO BAD". I LEFT A MESSAGE WITH HIS SUPERVISOR [XXX] ON OCT. 13, 2016 AND NEVER HEARD ANYTHING AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR BRAKE LIGHT WILL NOT ILLUMINATE UNLESS FIRM PRESSURE IS USED ON THE FRONT BRAKE LEVER (REAR BRAKE LIGHT SWITCH IS OK). *TR