No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Equipment20V722000
Filed Nov 20, 20201,149 vehiclesTriple E Recreational Vehicles
Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Risk. Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Remedy. Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater20V669000
Filed Oct 29, 2020832 vehiclesTriple E Recreational Vehicles
Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2019-2020 Serenity S24CB, 2019-2021 Unity U24MB, U24RL, U24FX, U24CB, U24IB, U24TB, and 2019-2021 Wonder W24FTB, W24RTB, W24RL, W24MB motorhomes. An incorrect brass connector was used on the propane connection to the flared connection of the Truma water heater fitting. The connector did not have the correct bevel to seal to the Truma water heater swivel fitting.
Risk. The wrong connector may cause a propane leak to occur, increasing the risk of a fire.
Remedy. Triple E has notified owners, and dealers will replace the incorrect brass connector with the correct brass connector (part number115-3219), free of charge. The recall began November 17, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9822-1.
Service Brakes18V779000
Filed Nov 2, 201878 vehiclesTriple E Recreational Vehicles
Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Triple E Unity motorhomes, models U24MB, U24CBB, U24TB, U24IX and U24FX. The driver-side front trans-mount leveling jack support bracket may contact the brake line causing a brake fluid leak, thereby reducing braking ability.
Risk. A reduction in braking ability can increase the risk of a crash.
Remedy. Triple E will notify owners, and dealers will relocate the leveling jack support bracket, as necessary, free of charge. The recall began November 20, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9146-1.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 20, 2020. Source: NHTSA Office of Defects Investigation.