2020 Triple E Serenity

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports
Equipment › Appliance › Refrigerator21V400000
Filed May 27, 20211,173 vehiclesTriple E Recreational Vehicles

Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Serenity S24CB, Unity U24MB, U24CB, U24IB, U24FX, U24TB, U24RL, Wonder W24RL, W24MB, W24FTB, and W24RTB recreational vehicles. The metal deflector that protects the refrigerator's wood frame from exhaust is positioned too low, which could allow the exhaust to discolor or char the wood frame.

Risk. Discoloration or charring of the wood frame can increase the risk of a fire.

Remedy. Dealers will install a metal deflector extension, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9932-1.

Equipment › Electrical › Accessory Generator › Wiring21V320000
Filed May 5, 20211,006 vehiclesTriple E Recreational Vehicles

Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2021 Unity U24FX, U24Rl, U24MB, U24CB, U24TB, U24IB, 2020-2021 Wonder W24MB, W24FTB, W24RTB, and 2020 Serenity S24CB recreational vehicles. The auto generator start remote harness wires may be damaged by the generator fan.

Risk. Damaged wires may cause an electrical shock, increasing the risk of injury.

Remedy. Dealers will bundle the wires with nylon ties, free of charge. Owner notification letters were mailed May 19, 2021. Owners may contact Trible E customer service at 1-877-992-9906. Trible E's number for this recall is CA#9927-1.

Equipment20V722000
Filed Nov 20, 20201,149 vehiclesTriple E Recreational Vehicles

Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.

Risk. Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.

Remedy. Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
2020 — this page0300Routine
20190300Routine
20180300Routine
20170300Routine
20160200Routine
20150100Routine
20140100Routine
20130200Routine
20120200Routine
20110200Routine
20100200Routine
20090100Routine
20080100Routine

Compare every Serenity year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 27, 2021. Source: NHTSA Office of Defects Investigation.