2018 Triple E Serenity

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports
Equipment › Appliance › Refrigerator21V820000
Filed Oct 18, 20212,056 vehiclesTriple E Recreational Vehicles

Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2015 Free Spirit, 2015-2018 Unity, 2015-2016 Libero, 2015-2018 Serenity, and Wonder recreational vehicles. Please see attached 573 for a complete list of model numbers. The refrigerator exhaust vents directly onto the wood frame and surfaces, which can overheat the wood.

Risk. An overheated wood frame could ignite and cause a fire.

Remedy. Dealers will install metal heat deflectors and screws, free of charge. Owner notification letters were mailed November 23, 2021. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8721-1.

Equipment20V722000
Filed Nov 20, 20201,149 vehiclesTriple E Recreational Vehicles

Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.

Risk. Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.

Remedy. Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.

Equipment › Other › Labels18V146000
Filed Mar 5, 2018752 vehiclesTriple E Recreational Vehicles

Defect. Triple E Recreational Vehicles (Triple E) is recalling certain 2017-2018 Unity, Wonder, and Serenity motorhomes. The Occupant & Cargo Carrying Capacity (OCCC) and Tire labels may have been incorrectly calculated, resulting in an indicated a higher cargo capacity than actual.

Risk. The incorrect label can result in the vehicle being overloaded, increasing the risk of a crash.

Remedy. Triple E will notify owners, and dealers will install new OCCC and Tire labels, free of charge. The recall began on March 22, 2018. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#8930-1.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20210100Routine
20200300Routine
20190300Routine
2018 — this page0300Routine
20170300Routine
20160200Routine
20150100Routine
20140100Routine
20130200Routine
20120200Routine
20110200Routine
20100200Routine
20090100Routine
20080100Routine

Compare every Serenity year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 18, 2021. Source: NHTSA Office of Defects Investigation.