2015 Trails West Classic II

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Wheels	1		0	0	0

1 safety recall

Part 573 reports

Suspension › Rear › Axle › Non-powered Axle Assembly15V753000

Filed Nov 13, 2015279 vehiclesTrails West Manufacturing Of Idaho, Inc.

Defect. Trails West Manufacturing of Idaho, Inc. (Trails West) is recalling certain model year 2015-2016 Santa Fe, Santa Fe II, Classic, Classic II, Sierra, Sierra II, Royale, Sierra Select, RPM BP, and Hot Shot trailers manufactured February 18, 2015, to August 25, 2015, and equipped with 3500lb-capacity torsion model axles. The weld that secures the torsion arm assembly may fail allowing the tire, wheel, hub, and torsion arm to separate from the trailer.

Risk. A separation of the torsion arm can result in a reduction in vehicle stability, increasing the risk of a crash.

Remedy. Trails West will notify owners, and dealers will replace any suspect axles, free of charge. The recall began on December 9, 2015. Owners may contact Trails West customer service at 1-208-852-2200.

What owners reported

Newest filings

Wheels

Filed Jul 19, 2015700 milesWA

NEARLY BRAND NEW (THREE MONTH OLD TRAILER) FRONT AXLE BROKE/SNAPPED OFF COMPLETELY ON RIGHT HAND SIDE CAUSING THE ENTIRE FRONT RIGHT WHEEL ASSEMBLY TO COMPLETELY COME DETACHED. WHEEL FLEW ACROSS THE HIGHWAY. WAS HAULING A HORSE AT THE TIME WITH 5 PEOPLE IN THE HAULING VEHICLE. THERE IS NOTHING HOLDING THE FRONT AXLE IN PLACE. UPON CONTACTING THE MANUFACTURER HEADQUARTERS, A SERVICE REPRESENTATIVE NAMED "KURT" INSTRUCTED ME TO HAUL THE VEHICLE MYSELF TO HAVE WHAT HE CALLED A "CLEARLY DEFECTIVE AXLE/PART" 25 MILES NORTH TO BE REPAIRED. I ASKED IF IT WAS SAFE TO HAUL, HE RESPONDED "WELL, IT SHOULD BE". I WAS UNCOMFORTABLE HAULING A TRAILER ON A HIGHWAY WITH THE KNOWLEDGE IT WAS MISSING A WHEEL, LISTING TO ONE SIDE, WITH AN EXPOSED, UNSECURED AXLE. AFTER MULTIPLE CALLS TO THE DEALER AND MANUFACTURER, I WAS TOLD THAT SOMEONE WILL PICK IT UP AND HAUL IT TO BE REPAIRED UNDER WARRANTY. I UNDERSTAND THAT DEFECTS OCCUR, HOWEVER, THAT THE MANUFACTURER TOLD ME TO HAUL IT, WITH A BROKEN AXLE AND MISSING WHEEL, IS ALARMING.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015

Year	Complaints	Recalls	Assessment
2016	0	1	Routine
2015 — this page	1	1	Routine
2005	0	1	Routine

Compare every Classic II year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 13, 2015. Source: NHTSA Office of Defects Investigation.