2021 Toyota Venza Hybrid complaints

I came out to get in my vehicle and observed a large crack beginning in the heat band along the bottom of the windshield. I was not aware of anything that hit my windshield to cause such a significant crack. After observing where the crack begins, it appears to have just split and cracked. A clear point of impact is not apparent.

The contact owns a 2021 Toyota Venza. The contact stated there was a default in the driver's seat and the lumbar function needed to be adjusted numerous times. The contact stated the bottom of the driver seat was not aligned properly with the steering column. There were no warning lights illuminated. There were pains in the driver's body that caused it to be pinned to the right while driving. The contact received medical treatments for the pains. The vehicle was not diagnosed and it was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

The contact owns a 2021 Toyota Venza. The contact stated while driving 30 MPH, an unidentified part fell from the vehicle ahead and struck and cracked the windshield. The vehicle was taken to the dealer where they replaced the front windshield. The contact stated that weeks later another similar event occurred. The windshield was replaced; however, the windshield was cracked by another foreign object. The dealer nor the manufacturer was not contacted or notified of the failure. The approximate failure mileage was 10.

Rear turn signal location is not easily visible in many traffic situations when being followed in traffic. Signals get snow covered quickly and markers are not visible from the side views. Rear signals are located very low on the rear bumper. Signals are small in size. There is also a recall on the failure of the signal on some of the 2021 Venzas that is concerning.

My windshield was hit by a small rock about 2 inches from the bottom. This spread into a crack at least a foot long that curves across the windshield.

While driving, vehicle suddenly lost all engine and electrical power and steering locked up. Fortunately I was stopped at a light at the time. Car restarted after I shifted into park and started in normal manner.

As I attempted to turn left in the parking lot of a strip mall with several restaurants, my engine suddenly revved and accelerated and despite pumping the brakes several times I could not slow it down or stop it. As a result I slammed into a concrete berm, kept going and crashed through the glass doors of a coffee shop/restaurant, continued on and the car did not stop until it hit a metal counter. Fortunately I was not hurt, nor did I kill anyone, although I was told two workers went to the hospital with bruises and lacerations on their legs. Since I was unable to stop the car, not only was my life at risk, but anyone who crossed my path or who was in the coffee shop could have been crushed. The police came, made a report and had my car towed to their impound lot. The problem has not been reproduced or confirmed by a dealer or independent service center as of yet. . My insurer will have the car towed to a preferred repairer and they will inspect the car to determine whether it's repairable. I have asked them to check what made the car suddenly accelerate. I was informed at the police lot that they expect the car will be towed and inspected on Monday, 7/18/22. The accident occurred on 7/14/22. The vehicle has not yet been inspected by the manufacturer, police, insurance representative or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The vehicle is available for inspection upon request.

The windshield inexplicably cracked. The outside temp was 78 degrees, it was sunny and I was driving with no traffic or other cars at all on the road. There is no sign of a rock strike or any object impact to the windshield.

Windshield just cracked with nothing hitting it. It literally just split from the bottom and is getting worse with only 24 hours.

My wife was in involved in a crash where a person ran a red light and she broadsided a truck which flipped over. The front end of our 2021 Toyota Venza was destroyed see photo which I uploaded. The airbags in our car did not deploy at all.

Cracked windshirld

The contact owns a 2021 Toyota Venza. The contact stated that the windshield started to crack at the base and extended to the driver’s side. The contact stated that the crack had expanded significantly. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000.

Windshield cracked extremely easily, small pebble cracked more than half my windshield. People also reporting theirs cracking from just sitting. (have never seen this happen in other cars I’ve owned) many other people owning 2021 Venza are having same issue. Already called Toyota Corperate to inform them of issue.

Car has a windshield crack starting at the rubber seal into the windshield approx.7 inches. It happened while sitting. It hadn't been driven.

Windshield crack. Known that 2021 Venza windshield prone to crack. Impaired vision and possible hazard. Class action lawsuit filed against Toyota. This appeared first 7 days of purchase.

I purchased my car on Dec. 21, 2021 and on March 12, 2022, a small pebble hit the driver side windshield on the lower side and created a small ding. By the next day, the windshield had a 30 inch crack across the drivers side in an arch toward the top center. It took until April 19, 2022 before the replacement windshield could be installed due to back order. My drivers visibility was terrible with sun glare on this crack. I had to pay my deductible to have it replaced. On May 16, 2022, as I was driving down the highway another small rock apparently hit the passengers side lower part of the windshield, but this time it shattered the glass so hard that a hole was formed and shards of glass shot out all over my dash. The crack went two ways up toward the top center in another arch. This scared me so bad I was shaking. Now my car is not safe to drive and I don't know how long it will take to have this OEM windshield replaced yet again. There is something wrong and now I am seeing that there are many more people with this same problem. There is also a class action lawsuit against Toyota for knowing the windshields are bad and refusing to do anything about it.

Arch shaped crack in front windshield starting on passenger side reaching across to driver's side. No impact or other trauma to the windshield.

Involved in an one-car automobile accident (attempted to avoid hitting deer and hit a cement barrier). Vehicle was subsequently classified as totaled. AIR BAGS never deployed.

My new 2021 Toyota Venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the Venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the Toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by Toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use.

Defective Component: Front Windshield. Available for Inspection: Yes The passenger side windshield has a tiny crack 25 and 1/2 inches from base of windshield that extends upward 7 and 1/4 inches and arcs toward the drivers' side 4 and 1/2 inches. The car was secured in our garage from 1/4/22---4/19/22. It was not driven until 4/21/22. Shortly after the first drive the defect was noticed. Concerned that entire window could crack and lead to an accident or further repair costs. Have appt. with dealer, but my research has indicated the dealer does not cover under warranty and Toyota will not issue recall even though many others have experienced the same issue. Inspected by other agencies or organizations: No Warnings, messages, or symptoms: No

Cracked windshield. After parking in an empty parking lot at my office. No one around. I came out of office five minutes later and found a crack in the windshield. NO spider from a rock. Just a crack starting on the very edge of the glass. On the drivers side.

I was turning onto traffic and I tried pressing the gas pedal and nothing happened. I was in instant shock as I feared I was gonna be hit then I pressed the gas pedal again and I was able to accelerate properly. This just recently happened but hasn't happened again since.

Large (16”) crack suddenly appeared in the windshield overnight. The previous day was spent driving around town at low speeds (<40mph) and light traffic. The crack extends from the drivers side lower corner in a diagonal line toward the middle of the windshield. Over the last few days the crack is slowly becoming larger. Vehicle has not yet been inspected by Toyota for this issue.

ON Monday 4/18/2022, I was driving to work and heard a pop. Nothing hit my windshield and within about 5 seconds I seen a crack start to run across my windshield.

The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

A large crack appeared on my windshield while I was driving in the city. I didn’t hear a rock hit it and have no idea what caused it. I have seen many complaints online about the exact same thing happening with this same vehicle. Took it to local Toyota dealer and they said it was hit by a rock or it was caused by cold temperature or a ding that I didn’t get repaired…everything except that it might be defective. Obviously a damaged windshield is a safety hazard for several reasons: visibility, supporting the structure around it, safety features not working correctly.

Windshield cracked out of no where while driving down the interstate. Started small and is now across the windshield.

The windshield had a quality issue concern, we inform the dealership and vehicle manufacturer for this concern but didn't receive solution regards this product quality issue. It become greater concern since its a very new vehicle and we doubt should be replace original windshield parts because this quality concern.

There have been 2 occasions when I have been trying to make a left turn and the vehicle fails to accelerate. The pedal is pressed all the way down and nothing happens. Once I released the pedal and pressed it again, the vehicle accelerated. The first occurrence happened a couple of months ago. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in traffic lanes putting me in danger of being struck. When I depressed the gas pedal again, it worked. I believe I was in Normal driving mode. The second occurrence happened on 4/5/2022. I was making a left turn, pressed the gas pedal and nothing happened. Vehicle did roll forward putting me in the traffic lanes and in danger of being struck. When I depressed the gas pedal again, it worked. I was in Sport driving mode at the time.

The contact owns a 2021 Toyota Venza. The contact received notification of NHTSA Campaign Number: 22V033000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the exterior lights were dim. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

The connection to the starter is loose, makes ticking sounds on start. Bad connection to the battery car won't start.

Windshield crack starting in upper, driver's side extending diagonally to the middle, center of windshield. Crack occurred while starting car in owner's driveway. Windshield replaced by Safelite 3/25/22.

Fuel tank filling issue. Could not fill anywhere close Tank Capacity, dealer claims it has several gallons reserves. Driver does not know what Distance to Empty shows vs what is real, how much gas left in the tank. Supposed 560 Mile range, only showing 420 miles. Even after driving DTE 0 miles, user can hardly fill 11 Gallons. Do not know the reasons why, whether gas is in the tank but can't use, or can't fill the gas. This causes confusion of real Distance to empty and car might suddenly shutdown on highway or even damage the hybrid system. Seems known issue by Toyota, not acknowledging or fixing the issue. It has been observed over several tanks of refueling.

Windshield cracked on passenger side while driving. No rock or pebble was heard hitting glass. This is the second time in 3 months

My car was parked overnight in an uncovered hotel parking lot in Irving Texas. When I walked to my car in the morning, I discovered a long, arched crack, that was not there when I last drove the car the previous evening. The part of the crack that is visible to the driver is about 12 inches long, but the crack extends below, in the tinted black area, for another 6 inches or so. I believe there may be a tiny chip in the glass just below the line where the glass changes from black to clear. To-date no repair/replacement has been made, so it is available for inspection. This is a safety hazard because a compromised windshield is weakened and may crack further, decreasing the driver's visibility, as well as increasing the risk that it could shatter. My understanding is that there are a number of other Venza owners who have experienced the same thing, many of whom have filed reports with NHTSA.

Windshield developed a 24 inch long crack overnight while vehicle was parked in driveway. There was no impact to the windshield and vehicle had not been driven for several days. Crack begins at top edge of windshield on passenger side and continues in a downward diagonal direction moving towards the driver side.

I was pulling out from a stop sign to cross a four lane intersection. I attempted to pass between two cars, but the emergency brake system activated, presumably because the first car was still in front of me, even though it would have well passed by the time I got there. Because of the emergency braking, I was left stuck across two lanes of traffic with cars coming toward me and no way to get out of the way. This has happened twice in 800 miles on the car. I live on a very busy intersection and it took me a couple of months to get comfortable driving in this congestion. I think the car simply isn't designed for that level of traffic, but the way that it's reacting is terrifying. Consumer stated issue continues to occur even when the pre-collision system is disabled.

While driving in June 2021, my 2021 Toyota Vensa had a small pebble hit the front windshield and this caused a large horizontal crack along the line of vision in the vehicle. This small pebble does not usually produce any damage to a front windshield.

I am leasing 2021 Venza XLE. The vehicle was purchased on 03/2021 and it has ~8000 miles on it today (02/21/2022) On 02/20/2022, at the stop sign, I heard striking sound followed by visible crack on the front windshield, bottom side near driver seat. It wasn't obviously caused by hitting from any objects but by no reason. After some investigation, I found that this complaint is not particular but more general / reproducible among the 2021 Venza owners: https://www.toyotanation.com/threads/windshield-repair.1695878/page-2 This defect would cause serious visibility issue as well as potential safety of driver. It looks like Toyota is not taking an action to cover the ramification of this defect.

Windshield breaks easily

Just purchased the car in first week of January. In the second week of February for about 1141 miles driven, a crack of about 12 inches at the bottom of the windshield (photo attached) appeared for no reason while stopping at work. Upon inspection, a seemingly small pebble, probably an ice salt of about 1mm, may have hit earlier (photo attached) which should not result in such a large crack.

Without any warning, while driving the drivers side windshield began to crack from the bottom up towards the middle in an arc.

Windshield 20 inch crack with no rock impact, no visible impact mark. Multiple other owners reporting same issue. Windshield is soft and cracking due to flex in car, or small projectile impact that should not cause major spidering cracks

While steadily accelerating on a freeway onramp, the vehicle suddenly accelerated, surged and gained speed rapidly without my control. I took action by braking and slowing the vehicle to a safe freeway speed. Thankfully no one in my vehicle was hurt and no other vehicle was near during the incident. There were no warning messages. The first time I experienced this unintended acceleration was the first month when this brand new vehicle was purchased from a local Toyota dealer. I was turning into my driveway from a residential street , the car suddenly accelerated while I was in the middle of turn. I immediately/emergently stopped by stepping on the brake, I could have crashed into the power pole if I did not stop. Because this was a new car, I convinced myself I was unfamiliar with its controls. But since the second occurrence, I am greatly concerned about this random "unintended acceleration". The Toyota Venza had been dropped off at our local Toyota dealer for inspection and hopefully repair.

Windshield cracked center of windshield, at the bottom, from a small pebble hitting it about 2 inches from the bottom. Car has approx. 7,500 miles and is barely 7 months old. Have seen this problem with dozens of owners in the same location of the windshield. Windshield also is leaking (see photo) from under the rearview mirror plastic cover.

Windshield stress cracks for no reason, nothing hit it. Venza windshields are defective and hazardous.

The vehicle was parked in a parking lot for several hours. After returning to the vehicle, it was found that a crack had appeared on the drivers side of the windshield that was approximately 12 inches long, starting at the bottom left of the windshield, and moving upwards. The crack is right through the middle of where the driver must look when driving down the road, which is a safety hazard. The salesman at the dealer stated that he hadn't heard about this problem, but in looking online, many others have complained about the same vehicle having windshield cracking issues. The vehicle is scheduled to be inspected by the dealer tomorrow.

Windshield crack after 6 months of ownership. Woke up one day and found it cracked in my garage while parked.

Windshield cracked when rock hit it.

Very fragile windshield. Although this may be hard to measure, I only had a very small rock hit and the windshield cracked. I've been driving for 25 years (16 cars and suvs) and never had such a small impact create a significant crack. It created a visibility issue and I'm worried about future issues.