Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
BROUGHT VEHICLE IN FOR NEW MUFFLER AND TAILPIPE. MECHANIC SHOWED ME A LEAKY REAR SEAL BECAUSE THE METAL COVER WAS RUSTING THROUGH. ALSO SHOWED ME MAIN FRAME AND SUSPENSION POINTS WHICH ARE , IN HIS WORDS, "LIKE RUST HOLDING HANDS". *TR
MAIN FRAME SUPPORT FRONT OF VEHICLE ; WHOLES HAVE RUSTED THROUGH. SUPPORTS ENGINE! *TR
WHILE DRIVING ON FREEWAY AT APPROX. 50-55 MPH, THE FRONT LEFT SIDE SUDDENLY JOLTED DOWNWARD, SPARKS AND SMOKE WERE VIEWED BY BOTH SIDE VIEW AND REAR VIEW MIRRORS, I SLOWLY APPLIED BRAKES THINKING IT WAS ONLY A BLOW OUT BUT FROM THE GRINDING METAL AGAINST CEMENT SOUND, I REALIZED IT WAS MUCH WORSE THAN A BLOW OUT.WHEN FINALLY COMING TO A COMPLETE STOP, I SAW THE WHOLE WHEEL COMPLETELY SHEARED FROM THE FRONT SUSPENSION, FORTUNATELY, THE WHEEL LODGED ITSELF INSIDE THE WHEEL WELL AND THE RUNNING BOARD ON THE DRIVER SIDE DOOR. IT COULD HAVE EASILY GONE UNDERNEATH AND CAUSED THE VEHICLE TO FLIP OVER OR EVEN INTO OTHER VEHICLE'S ON ROAD. FORTUNATELY, NO ONE ELSE OR OTHER VEHICLES WERE INVOLVED. AFTER INSURANCE COMPANY ADJUSTER INSPECTED THEY DETERMINED IT TO BE TOTALED. I FIND THIS EXTREMELY UPSETTING, DO I HAVE ANY RECOURSE? THERE COULD HAVE EASILY BEEN TWO FATALITIES. PLEASE HELP!!! I BELIEVE AFTER REVIEWING OTHER INCIDENTS LIKE THIS, THERE SHOULD HAVE BEEN SOME TYPE OF RESPONSIBILITY FROM TOYOTA. I HAD NO IDEA THERE WERE SO MANY SUSPENSION ISSUES WITH THIS VEHICLE... THE INSURANCE WILL NOT GIVE ME ENOUGH TO OFFSET THE LOSS I INCURRED. *TR
2004 TOYOTA TUNDRA WORSE THAN 2003 FOR METAL FATIGUE. FRONT OF REAR DIFFERENTIAL IS FLAKING APART. TENSION ADJUSTER FOR EMERGENCY BRAKE IS DISINTEGRATING. ADJUSTMENT BOLTS ARE SEIZED. SPARE TIRE ATTACHMENT IS FLAKING APART. PLEASE HELP. *TR
MY WIFE WAS STOPPING BY THE HOUSE. SHE ALREADY HAD HER FOOT ON THE BRAKE. THE VEHICLE ACCELERATED W/O WARNING AND WENT THROUGH THE FRONT OF THE HOUSE. *TR
*THE REAR DIFFERENTIAL AND BRAKE HOUSING LEFT AND RIGHT ARE ROTTING FROM THE OUTSIDE. LARGE PARTS OF THE DIFFERENTIAL HOUSING ARE ALREADY MISSING! *THE FRONT TRANSFER CASE AND TRANSMISSION ARE PERFECT! *THE ENTIRE REAR TRANS-AXLE IS ROTTING FROM THE OUTSIDE. *THE EMERGENCY BRAKE ADJUSTMENT TURNBUCKLE IS ROTTING. *STRUCTURAL MOUNTS FOR THE EMERGENCY BRAKE ARE ROTTED. *THE STEEL IN THE FRAME AND MOST FACTORY WELDS ARE DE-LAMINATING. *BRACKETS HOLDING THE BRAKE LINE AND JUNCTIONS ARE ROTTING. *CAPTURE PLATE AND HARDWARE HOLDING SPARE TIRE IN PLACE ARE ROTTED. I WILL NEED A CUTTING TORCH TO REMOVE THE SPARE TIRE. I HAVE EXCELLENT PHOTOS TO SEND. RESPECTFULLY, *TR
2004 TOYOTA TUNDRA TAKEN IN FOR SERVICE ON 05/18/13. WELL CARED FOR VEHICLE AND SERVICED FAITHFULLY AT EVERY INTERVAL.TOLD BY SERVICE MANAGER THAT THE FRAME HAS A HOLE IN IT.THIS IS A KNOWN PROBLEM BY TOYOTA. FRAME IS VERY RUSTY AND WAS PART OF A PROBLEM TOYOTA HAD WITH A BAD BATCH OF METAL USED FOR FRAMES.SERVICE MANAGER COULD OFFER NO RELIEF FOR THIS PROBLEM AND REFERRED ME TO TOYOTA CUSTOMER CARE. CUSTOMER CARE COMPLAINT NUMBER [XXX]. CUSTOMER CARE ADVISED THEY COULD DO NOTHING ABOUT THIS AND BASICALLY HAVE A NICE DAY. SERVICE MANAGER ADVISED THAT I SHOULD BE CAREFUL WHEN GOING OVER BUMPS. WHAT SHOULD BE A 14 TO 16 THOUSAND DOLLAR VEHICLE IS NOW WORTH NOTHING. SHAME ON TOYOTA FOR SELLING FAULTY AND UNSAFE EQUIPMENT. ACCIDENT WAITING TO HAPPEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS CORROSION ON THE CASING OF THE REAR DIFFERENTIAL THAT CAUSED THE DIFFERENTIAL FLUID TO LEAK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 128,000.
FRAME ROTTED THROUGH. DEALER STATED( APPROX) 75 PERCENT OF FRAME WHERE SWAYBAR WAS WELDED TO FRAME IS GONE..SWAYBAR IS ROTTED OFF PASSENGER SIDE FRAME. ADVISED NOT TO DRIVE ANYMORE. TOOK TO DEALER AS REQUESTED BY TOYOTA MOTOR CORPORATION. THEY TOOK PICTURES AND SENT THEM TO TOYOTA REPRESENTATIVE. *TR
FRAME APPEARS TO BE EXCESSIVELY RUSTY. WHEN I HAD TIRES REPLACED AT TIRE DEALER, THEY RAISED VEHICLE AND IT SOUNDED LIKE FRAME WAS GOING TO BREAK A LOT OF CRACKING AND LOUD POPPING SOUNDS. IS THERE ANY RECALLS FOR MY VEHICLE?
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS DETERMINED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS PERFORATED DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NOTICED SMALL OIL SPOT IN DRIVEWAY. THE DIFFERENTIAL WAS LEAKING. I TOOK IT TO COLONIAL TOYOTA IN SMITHFIELD, RI AND THEY CHECKED IT FOR A RECALL AND TOLD ME THERE WAS NONE. THEY DID NOTE THE AXLE WAS NOT IN GOOD SHAPE AND SHOULD PROBABLY BE REPLACED AS THE DIFFERENTIAL IS PART OF THE HOUSING. NOT READY TO DROP 3K FOR A POORLY MADE PRODUCT. RESEARCH AND OTHER RECALLS TELL ME THAT THE METAL USED WAS OF AN INFERIOR QUALITY AND WILL NOT HOLD UP IN THE NORTHEAST. TOYOTA OF COURSE, WANTS NO PART OF THIS AND WILL NOT TAKE RESPONSIBILITY FOR ANYTHING. ALSO HAD SPARE TIRE FALL OFF ON HIGHWAY DUE TO SEVERE CORROSION. I CANNOT UNDERSTAND HOW THIS VEHICLE IS NOT ON ANY RECALL LIST, I GUESS NO ONE HAS BEEN KILLED YET. LEAK PROGRESSIVELY GETTING WORSE. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE REPLACING THE FRONT PASSENGER SIDE TIRE, IT WAS NOTICED THAT APPROXIMATELY SIX INCHES OF THE FRAME WAS EXTREMELY RUSTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE LOWER FRONT BALL JOINT SEPARATED FROM THE KNUCKLE AND CAUSED HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED. THE DEALER STATED THAT THE VEHICLE ALREADY WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 07V013000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 189,000.
VEHICLE VSC TRAC AND VSC OFF LIGHT FLASH AT RANDOM AT ANY TIME ANY SPEED. APPEARS TO EFFECT THOUSANDS OF TOYOTA'S. WORRIED IT WILL CAUSE AND UNCONTROLLED THROTTLE/BRAKE APPLICATION. *TR
AT THE SERVICE CENTER I WAS ADVISED THAT MY TRUCK HAD EXTENSIVE FRAME RUST. I CONTACT LOCAL TOYOTA DEALERSHIP (WAPPINGERS DCH) AND SERVICE MANAGER SAID IT IS KNOW PROBLEM WITH THIS GENERATION TUNDRA. TOYOTA CURRENTLY BUYING BACK 2000-2003, BUT MY 2004 WAS NOT YET INCLUDED. HE ADVISED THAT I WAIT TO HEAR BACK. CONTACT TOYOTA AND WAS TOLD MAYBE, BUT I NEEDED TO WAIT. I WAS ALSO TOLD THAT THERE WAS AN INSPECTION RECALL AND FRAME REPAIR OPTION FOR THIS, BUT THEY DID NOT HAVE ME ON FILE AS OWNER, SO I WAS NOT CONTACTED. I HAVE OWNED THIS TRUCK FOR 4 YEARS AND SERVICED IT AT A REGISTERED TOYOTA DEALER. THEY WERE NOT ABLE TO ANSWER WHAT HAPPENED AND RECOMMENDED THAT I WAIT. NOW I CAN'T PASS INSPECTION OR DRIVE MY TRUCK AND I'M STUCK. PLEASE ADVISE. *TR
NOTICED EXTREME RUST ON FRAME AND OTHER METAL PARTS FLAKING AND FALLING OFF. CONDITION APPEARS UNSAFE TO DRIVE. TR
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE ENTIRE FRAME EXHIBITED SEVERE FLAKING RUST, WHICH SEPARATED IN CHUNKS. THE CORROSION BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER WHO STATED THAT THE FRAME RUSTED WITHOUT ANY PERFORATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SWERVED TO THE RIGHT AND THE DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC, WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE UPPER AND LOWER BALL JOINTS SNAPPED, CAUSING THE TIRES TO COLLAPSE INWARD AND UNDER THE VEHICLE. IN ADDITION, THE FRONT AXLE WAS FOUND TO BE FRACTURED. THE MECHANIC REPLACED THE LOWER BALL JOINTS, CONTROL ARM AND THE AXLE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 07V01300 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 263,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT OIL WAS LEAKING FROM UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC STATED THAT THE REAR DIFFERENTIAL HOUSE EXHIBITED EXCESSIVE RUST. THE MECHANIC ALSO ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE EXCESSIVE RUST ISSUE HOWEVER, THE MANUFACTURER PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE SPARE TIRE FELL FROM THE VEHICLE DUE TO THE CARRIER BEING RUSTED. IN ADDITION, HE NOTICED THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE CARRIER WAS RUSTED AND NEEDED TO BE REPLACED. ALSO, THE FRAME WAS NOT COMPLETELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS APPROXIMATELY 123,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC POINTED OUT THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V013000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,571.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS SEVERELY RUSTED AND COULD POSSIBLY FRACTURE IN HALF AT ANY TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
SEVERE FRAME RUST. WILL NOT PASS INSPECTION. LOCAL DEALER TOOK PICTURES AND FORWARDED THEM TO LOCAL FIELD REP. TOYOTA HAS RECALLED TUNDRAS FROM 2000 TO 2003 FOR THIS SAME PROBLEM, REPLACING THE FRAMES. MY VEHICLE, ALTHOUGH A 2004 MODEL, WAS ASSEMBLED IN DECEMBER OF 2003. *TR
MY 2004 TUNDRA HAS A RUSTED FRAME THAT IS NOT SAFE. THE TRUCK HAS 48,000 MILES ON IT AND THE FRAME HAS RUST HOLES THROUGH IT. THIS IS NOT NORMAL SURFACE RUST. THE TRUCK HAS NO OTHER RUST ISSUES. TOYOTA NEEDS TO RECALL THIS VEHICLE. *TR
CATALYTIC CONVERTER FAILED AT 55,023 MILES AND WAS REPLACED UNDER WARRANTY. THE SAME CATALYTIC CONVERTER FAILED AGAIN AT 110,000 MILES AND WHEN I WENT TO A DEALER WAS TOLD THAT IT WASN'T UNDER WARRANTY AND THAT I WOULD HAVE TO PAY $1200.00 FOR THE PART ALONE AND LABOR WOULD BE EXTRA. I ALSO TOLD THE DEALER THAT THE HIGH REAR BRAKE LIGHT HOUSING WAS MELTING FROM THE HEAT OF THE LIGHTS. THEY DID NOTHING. THE FRAME IS RUSTING BADLY AND IS BECOMING A SAFETY HAZARD. I CALLED TOYOTA CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALL FOR ANY OF THESE ITEMS AND THERE WAS NOTHING THEY COULD DO. "ADAPTIVE EQUIPMENT" IS LISTED AS A CHOICE UNDER "AFFECTED PARTS". HOW ABOUT EXPLAINING EXACTLY WHAT IS THE DEFINITION OF "ADAPTIVE EQUIPMENT"? *TR
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME EXHIBITED AN EXCESSIVE AMOUNT OF RUST THAT WAS SURROUNDING THE REAR TIRES AND THE FUEL TANK. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR INSPECTION. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RUST ISSUE AND THE MANUFACTURER ADVISED THE CONTACT THAT RUST WAS NOT COVERED UNDER ANY SPECIFIC RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,369.
2004 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO FRAME RUST. *TGW THE CONSUMER STATED THERE IS CURRENTLY A RECALL FOR THE 2001-2003 LATER MODELS. *JB
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED REPAIRS WHEN THE MECHANIC INFORMED THE CONTACT THAT THE ENTIRE FRAME WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
MY VEHICLE NEEDS AN ALIGNMENT. I WAS TOLD BY THE TOYOTA DEALERSHIP THAT THE FRAME ON MY VEHICLE IS RUSTED AND NEEDS TO BE REPLACED. TOYOTA TUNDRAS DO HAVE A RECALL FOR THE RUSTED FRAME BUT MY VEHICLE ISN'T PART OF THIS RECALL SINCE ITS 3 MONTHS NEWER. I WAS TOLD BY THE TOYOTA SERVICE REP AT THE DEALERSHIP THAT MY VEHICLE IS UNSAFE TO DRIVE. I CONTACTED TOYOTA AND THEY CLAIM THAT THEY CANNOT DO ANYTHING ABOUT THIS. *TR
I HAD THE CHECK ENGINE LITE CHECKED AT THE TOYOTA DEALER. THE TUNDRA REQUIRED A COMPLETE EXHAUST SYSTEM INCLUDING CATALYTIC CONVERTERS AT A COST OF $4000.00. THE DEALER FOUND THAT THE FRAME WAS RUSTED THROUGH AND NOTIFIED TOYOTA. TOYOTA WILL PAY TO REPLACE THE FRAME. HOWEVER THE 2004 MODEL YEAR IS NOT PART OF A RECALL. *TR
THE FRONT STABILIZER BARS BROKE AT THE TOP WERE THE NUTS THREAD ON. *TR
EXCESSIVE RUST THROUGHOUT UNDERBODY AND DRIVE TRAIN COMPONENTS. POROUS, RUSTED THROUGH DIFFERENTIAL NOW LEAKING OIL. RUST ISSUES STARTED WHILE VEHICLE STILL UNDER 3/36 WARRANTY. BELT TENSIONER BRACKET, BRACKET MOUNT AND BALL JOINTS AT 33,921 MILES, SWAY BAR LINKAGES RUSTED THROUGH AT 45,168 MILES. BOTH ISSUED REPAIRED AS WARRANTY MATTERS. TOYOTA CLAIMS CURRENT PROBLEM NOT COVERED BUT ADMITS DEFECTIVE MATERIAL AND OFFERS TO PROVIDE REPLACEMENT PARTS ONLY, REQUIRING ESTIMATED $770 TO COMPLETE THE REPAIR. HAVE INITIATED COMPLAINT WITH TOYOTA, FILE NUMBER AVAILABLE UPON REQUEST. *TR
DURING THE COURSE OF ROUTINE SERVICE AT INDEPENDENT GARAGE MECHANIC POINTED OUT THREE MAJOR COMPONENTS WITH SEVERE CORROSION ISSUES THAT NEED TO BE ADDRESSED IMMEDIATELY: 1) FRAME SEVERELY ROTTED BY RUST, A PERFORATION WAS IDENTIFIED ON FRONT DRIVER'S SIDE 2) REAR AXLE BODY SEVERELY CORRODED BY RUST, NOT LEAKING YET BUT LIKELY WILL SOON 3) POWER STEERING RACK SEVERELY ROTTED BY RUST ON PASSENGER SIDE, NOT LEAKING YET BUT LIKELY WILL SOON, DESCRIBED BY MECHANIC AS "TENDER" FAILURE OF ANY OF THESE ITEMS COULD CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY. *TR
MY SISTER IN LAW WAS DRIVING SOUTHBOUND ON U.S. INTER STATE 101. FRONT LEFT SUSPENSION COLLAPSE, UPPER AND LOWER BALL JOINT COMPLETELY DETACHED FROM THE VEHICLE, TIRE BLEW OUT ON IMPACT, THE ONLY THING THAT IS HOLDING THE TIRE WAS THE BRAKE LINE. I CALLED TOYOTA ON 8-16-12. THE CALL CENTER WAS OUT SOURCES AND THE EMPLOYEE DIDN'T SPEAK ENGLISH WELL. I HAVE TO EXPLAINED SEVERAL TIMES ABOUT THE INCIDENT. HE GAVE ME A CASE #12081161743 AND SAY A CASE MANAGER WOULD CALL ME WITHIN 24 HRS. TWENTY MINUTES LATER I GOT A CALL FROM THE CALL CENTER. THE EMPLOYEE SAY HE WILL TRANSFER ME TO A CASE MANAGER BECAUSE MY CASE WAS URGENT . A CASE MANAGER ([XXX]) IN CALIFORNIA COME ON LINE AND WANTED ME TO EXPLAIN EVERYTHING TO HER. IN THE MIDDLE OF EXPLAINING (THE FOURTH TIME) SHE HUNG UP ON ME. I CALLED THE CALL CENTER AND AGAIN. I HAVE TO EXPLAIN EVERYTHING AGAIN. THIS TIME THEY SAY THEY HAVE NO RECORD OF [XXX] IN CALIFORNIA AND NOBODY WAS ASSIGNED TO MY CASE YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE 2003 TUNDRA HAVE REPORTED FRAME RUST THE 2004S ARE THE SAME WE NEED HELP IN GETTING TOYOTA TO DO SOMETHING THEY ARE GOOD TRUCKS AN MINE CAN BE FIXED IF IT IS DONE EARLY THE RUST IS FALLING OFF IN MY DRIVEWAY THIS IS A REAL PROBLEM SO IF WE OWNERS CAN GET HELP FROM THE GOV. TO GET THIS ADDRESSED THANK YOU. *TR
REAR END LEAKING OIL. MECHANIC ABLE TO PUT FINGER THROUGH HOUSING DUE TO SEVERE RUSTING. ENTIRE REAR END REPLACED UNDER EXTENDED WARRANTY I PURCHASED. ENTIRE FRAME RUSTED HEAVILY. ALL WELDS SEVERELY RUSTED. FRAME INTEGRITY GONE. FRONT ARM RUSTED SO BADLY MECHANIC SAYS IT WILL NOT PASS INSPECTION IN OCTOBER, 2012. FRONT ARM SO RUSTED IT IS LIKELY TO COLLAPSE. EMERGENCY BRAKE NOT FUNCTIONING DUE TO HEAVY CORROSION...ADVISED TO REPLACE. BODY IMMACULATE. NO RUST ANYWHERE BUT FRAME. *TR
EXTENSIVE RUST IS LOCATED ON THE FRAME OF THE TRUCK. THIS 2004 TOYOTA TUNDRA WAS BUILT ON THE TOYOTA TACOMA FRAMES BEFORE TOYOTA MADE THE LARGER TUNDRA AND FRAMES. IT'S THEREFORE LIKELY THAT THE SAME EXTENSIVE RUST RECALL FOR THE PREVIOUS YEARS TACOMA'S SHOULD EXTEND TO THE TUNDRA'S THAT WERE ONCE BUILT ON THESE FRAMES. SINCE THE DELIVERY DATE ON THIS TRUCK IS DECEMBER 31, 2003, IT IS BELIEVED THAT THIS VEHICLE SHOULD ALSO BE RECALLED UNDER THE SAME PREMISE. THE PICTURES FROM THE RECALLED TACOMA FRAMES LOOK VERY, VERY SIMILAR AND THERE SHOULD BE A CHECK ON WHETHER OR NOT THIS 2004 TOYOTA TUNDRA FRAME HAS THE SAME EXACT PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT HE NOTICED A STAIN IN HIS DRIVEWAY AND TOOK THE VEHICLE TO A PERSONAL MECHANIC FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD COMPLETELY RUSTED OUT AND WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER ACKNOWLEDGED THAT THERE WAS AN ISSUE, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 57,166. . UPDATED 07/27/12 *BF THE CONSUMER STATED THAT THE VEHICLE WAS REPAIRED ON 06/25/2012. THE CONSUMER BELIEVES THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR PREMATURE FRAME RUSTING ON THE 2000-2003 TOYOTA TUNDRA. UPDATED 08/02/2012. *JS
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE AIR BAG SPIRAL CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 107,000.
FRAME ROT.
TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE WHEN IT ABNORMALLY ACCELERATED. THE BRAKES HAD BECOME UNRESPONSIVE AND THE CONTACT CRASHED INTO TWO VEHICLES, INJURING ONE BYSTANDER. THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN AND THE DEALER CONTACTED THE MANUFACTURER. THE CONTACT STATED THAT THE MANUFACTURER WAS GOING TO SEND AN ENGINEER TO FURTHER INSPECT THE FAILURE OF THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 158,000.
EXCESSIVE RUST ACCUMULATION ON FRAME OF TRUCK. RECALL CAMPAIGN # 09V444000 STATES TOYOTA WILL INITIATE A FIELD ACTION ON 2004 THROUGH 2006 MODELS. CALL TO TOYOTA CUSTOMER RELATIONS (CASE # [XXX]), PROVED TO BE USELESS. NO ACTION BEING TAKEN BY TOYOTA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY 2004 TOYOTA TUNDRA LIMITED, PURCHASED IN 2004 DIRECTLY FROM TOYOTA DEALERSHIP FOR 39000 DOLLARS HAS AN EXTREMELY RUSTY FRAME. THE STEEL PEELS AWAY IN LAYERS AT THE WELDS. THE PROLIFERATION CAN BE DESCRIBED AS "LAYERS OF A BISCUIT FLAKING A PART." THE DEALERSHIP POUNDED ON THE FRAME WITH A TOOL AND SAID THAT IT DID NOT FAIL THE "TOYOTA FRAME TOOL" TEST AND SINCE THE VEHICLE IS A 2004 THEY WOULD NOT DO ANYTHING ABOUT IT UNTIL IT FAILS OR BECOMES PART OF A RECALL. I HAUL A TRAVEL TRAILER WITH MY FAMILY AND I FEEL THAT IT IS EXTREMELY UNSAFE. HOW CAN A 7.8 YEAR OLD TRUCK ROT OUT THIS QUICKLY? THERE HAS A TO BE AN ISSUE HERE THAT TOYOTA IS NOT WILLING TO ACKNOWLEDGE. PLEASE ADVISE. *TR
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT DRIVER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND PULLED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN I.D. NUMBER 05V225000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE FAILURE MILEAGE WAS 153,399.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V013000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT), BUT THEY WOULD NOT REPAIR THE DAMAGES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. WHILE ATTEMPTING TO PARK, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED SOMETHING LEAKING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO REPLACED THE AXLE AND LOWER BALL JOINTS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 127,000.
TL* THE CONTACT OWNS A 2004 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE UPPER ROD BARRING FRACTURED UNEXPECTEDLY. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 135,000.
TIRE WAS LOSING AIR AND WHEN I TRIED TO REPLACE IT WITH THE SPARE TIRE, I NOTICED A LARGE BULGE IN THE SIDEWALL NEXT TO THE WHEEL RIM. THIS IS THE SECOND TIRE OF THIS MANUFACTURE THAT THIS HAS HAPPENED WITHIN THE PAST YEAR. *TT
OUR 2004 TOYOTA TUNDRA HAS SUCH EXCESSIVE RUST ON THE UNDERCARRIAGE THAT THE REAR AXLE HOUSING WHICH HOLDS THE GEARS HAS RUSTED THROUGH, CAUSING FLUID TO LEAK. TOYOTA SAYS THERE IS NOTHING THAT CAN BE DONE FOR US. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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