2002 Toyota Tundra complaints

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT ANY SPEED DURING INCLEMENT WEATHER, WATER LEAKED FROM ABOVE AND BEHIND THE GLOVE BOX. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER LEAKED FROM A BODY SEAM UNDER THE DASHBOARD, WHICH WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

TOOK THE TRUCK IN FOR RECALL INSPECTION OF REAR AS PER RECALL NOTICE #BXD SSC. WAS TOLD BY SUNNYSIDE TOYOTA THAT THE REAR PART WAS FINE BUT THE OTHER PART OF FRAME IS BADLY CORRODED. THEY/AND THE TOYOTA MANUFACTURER SAID THAT THIS PORTION OF FRAME IS NOT COVERED UNDER RECALL. ESTIMATE OF REPAIR COST $15,000. REMARKS ON VEHICLE INSPECTION REPORT: 99 FRONT SECTION OF FRAME HAS A LARGE HOLE THAT WE FEEL IS GETTING TO THE POINT OF BEING DANGEROUS/NOT PART OF BXD CAMPAIGN

TOYOTA RUST THRU FRAME RECALL...... I HAD THE REAR SPARE TIRE CARRIAGE ASSY AND CROSS MEMBER. REPLACED. THEY FORGOT MY FREE UNDERCOATING UNTIL I CALLED THEM. AND COMPLAINED . BUT MY COMPLAINT IS THEY DID NOT INSPECT THE EXANDED FRONT FRAME UNTIL THE RECALL WARANTY HAD EXPIRED...THEN THEY TOOK PICTURES AND TOLD ME TO "BEG MY CASE" TO CORPORATE. TO WHICH THEY DENIED; AS THE TIME LIMIT HAD EXPIRED. MY CLAM IS :IF THE DEALERSHIP HAD NOTIFIED ME ,IN TIME, THEY WOULD HAVE FOUND THE 4 INCH LONG BY 1/4 INCH WIDE RUST THRU N MY FRAME , DEFINAELY IN THE RECALL AREA. IT TOOK THE DEALER 1 YEAR TO WARRANTY UNDERCOAT THE FRAME OF THE RECALLED AREAS AS THE DEALERSHIP HAD[ A] MOVED TO A NEW LOCATION ... AND [B] THEY WERE NOT TRAINED IN THE APPLICATION . MY SETTLEMENT DESIRED IIS FOR TOYOTA TO REPLACE MY FRAME.

I WAS DRIVING DOWN THE STREET AND THE SPARE TIRE FELL OFF. IT ACTUALLY CAUSED THE TRUCK TO BOUNCE UP SLIGHTLY. LUCKILY THE TIRE DID NOT CONTACT ANY OTHER VEHICLES. THING TO NOTE: MY TRUCK WAS PART OF THE FRAME CORROSION RECALL ISSUED BY TOYOTA. AT THE TIME, THEY DID NOT REPLACE THE FRAME BUT ONLY COVERED THE RUST WITH SOME COATING. THAT DID NOT STOP NOR SLOW THE RUST. THE "BAND AID" THEY USED WAS INSUFFICIENT AT SOLVING THE PROBLEM, IT ONLY COVERED IT TEMPORARILY. *TR

HOLES RUSTED THROUGH FRAME

WHILE TRAVELING ON A CITY ROAD AT ABOUT 25 MPH, THE RIGHT FRONT WHEEL CAME OFF. I WAS TOWED TO MY MECHANIC FOR REPAIR. BOTH THE TOW DRIVER AND MY MECHANIC TOLD ME THEY HAD SEEN THIS PREVIOUSLY IN TOYOTA TUNDRA'S. I LATER FOUND THAT THERE WAS A RECALL (SSC 50 J) AND, AFTER EMAIL CORRESPONDENCE WITH TOYOTA AND DEALERSHIP APPROVAL OF THE WORKMANSHIP PERFORMED BY MY MECHANIC, APPLIED FOR A REFUND OF MY EXPENSES. WHEN I WAS DENIED THE FIRST TIME, THE SERVICE MANAGER AT HOLLYWOOD TOYOTA SAID THAT HE WOULD RESUBMIT BY FAX, SAYING THAT HE SAW NOTHING MORE THAT THE OFFICE COULD WANT AND THAT HE HAD SUBMITTED THE TOYOTA SERVICE ORDER FOR HIS INSPECTION OF MY TRUCK, A SERVICE ORDER WHICH THE OFFICE CLAIMED THEY DID NOT HAVE. THE CLAIM WAS DENIED AGAIN, THIS TIME BECAUSE I HAD NO RECORDS OF MAINTENANCE ON OR INSPECTION OF THE FAULTY BALL JOINTS. (THERE IS NO WAY TO MAINTAIN THE BALL JOINTS, AND THERE IS NO WAY TO INSPECT THEM, AS THEY ARE INSIDE A RUBBER BOOT.) THE DENIAL ALSO STATED THAT MY MECHANIC'S INVOICE WAS MISSING DETAIL, ALTHOUGH DID NOT STATE WHAT DETAIL WAS MISSING, EVEN UPON WRITTEN REQUEST. HOLLYWOOD TOYOTA'S SERVICE MANAGER SAID THE DETAIL ON MY INVOICE WAS GREATER THAN TOYOTA ITSELF PROVIDES AND CALLED SOMEONE UP THE LINE TO FIND OUT WHAT THE ISSUE WAS. HE CALLED MORE THAN ONCE. NO RESPONSE. AND, WHEN THERE WAS NO ANSWER AFTER TWO WEEKS, CALLED AGAIN. NOTHING. NOTE: IF THERE IS A WAY TO ATTACH, I WOULD LIKE TO ATTACH THE FULL COMPLAINT I HAVE WRITTEN UP AND WILL BE MAILING

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER SPRAYED CORROSION PROTECTION INSTEAD OF REPLACING THE FRAME. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 199,000.

I WOULD LIKE TO REPORT AN UNSAFE CONDITION DISCOVERED ON MY 2002 TUNDRA. WITH 158000 IT WAS DISCOVERED THAT THE FRONT HALF OF THE FRAME HAS ROTTED OUT/ SEVERAL LARGE PERFORATIONS MAKE THE VEHICLE UNSAFE TO DRIVE. THIS IS EVEN THOUGH THE VEHICLE HAD GONE THROUGH A PREVIOUS RECALL CAMPAIGN IN WHICH THE FRAME WAS INSPECTED AND RUST INHIBITOR APPLIED TO REAR OF FRAME. *TR

VEHICLE HAS 121,000 MILES ON IT. THE FRAME HAS NOW CRACKED DUE TO RUST PERFORATION AND MAKES THE VEHICLE UNSAFE TO OPERATE. TOYOTA IS AWARE OF THE RUST ISSUES ON THEIR TUNDRA MODELS YEARS 2000-2003 AND HAS COMMENCED AT LEAST 3 DIFFERENT CAMPAIGNS TO ADDRESS THIS ISSUE. THE TRUCK WAS BROUGHT IN FOR ALL 3 RECALLS THE LAST ONE IN 2012. TOYOTA'S SOLUTION WAS TO SPRAY THEM WITH RUST INHIBITOR AND SEND THE CUSTOMER ON THEIR WAY. THIS IS NOTHING MORE THAN PUTTING A BAND AID ON A HEMORRHAGING WOUND. MOST OF THE FRAMES HAD ALREADY EXPERIENCED FRAME CORROSION. WHEN I SPOKE TO TOYOTA'S CUSTOMER SERVICE CENTER ON 4/15/15 THEY ISSUED ME A CASE NUMBER AND SAID I WOULD RECEIVE A CALL BACK. TOYOTA CALLED BACK TODAY 4/16/15 AND SAID THEY WOULD DO NOTHING FOR ME AS THE RUST CORROSION CAMPAIGN ENDED IN DECEMBER 2013. I THINK THE GOVERNMENT NEEDS TO STEP IN AND FORCE TOYOTA TO FIX OR REPLACE THESE TRUCKS.I AM SURE MANY OWNERS HAVE NO IDEA THEY ARE DRIVING AROUND WITH PERFORATED FRAMES THAT ARE UNSAFE. MY DAMAGED FRAME WAS DISCOVERED DURING A ROUTINE OIL CHANGE. *TR

TRUCK NEEDED SENSOR REPLACED FOR SAFETY INSPECTION STICKER (CHECK ENGINE LIGHT ON). MECHANIC FOUND FRAME UNDERNEATH TO BE SO RUSTED HE WAS NOT COMFORTABLE WORKING ON THE TRUCK. I TOOK THE TRUCK TO LOCAL DEALER AND THEY AGREED THE TRUCK IS RUSTED TO POINT OF BEING UNSAFE. THEY TOOK PICTURES TO SEND CORPORATE FOR FRAME REPLACEMENT APPROVAL. REQUEST WAS DENIED. I THEN CALLED TOYOTA CUSTOMER SERVICE SEVERAL TIMES BEFORE THEY AGREED TO ASSIGN A CASE NUMBER. I WAS EVENTUALLY TOLD THAT ALTHOUGH TRUCK IS UNSAFE, THERE IS NOTHING THEY WILL DO SINCE CAMPAIGN IS CLOSED. I HAD THE TRUCK SPRAYED AS INITIAL RECALL STATED. I RECEIVED NO OTHER RECALL OR REQUESTED SERVICE INFORMATION FROM TOYOTA. I NOW HAVE A TRUCK WITH LOW MILEAGE THAT WILL NOT PASS INSPECTION AND IS UNSAFE TO DRIVE AND TOYOTA WILL DO NOTHING TO MAKE SURE THEIR CUSTOMERS ARE SAFE OR CARE ABOUT THE SAFETY OF OTHER DRIVERS ON THE ROAD SHOULD PARTS OF MY FRAME START FALLING OFF WHILE DRIVING. I FIND THIS PRACTICE VERY NEGLECTFUL ESPECIALLY FOR A LARGE CORPORATION. I HAVE SEEN THAT MANY OTHERS ARE IN THE SAME POSITION WITH THEIR TUNDRA. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO RECTIFY THIS SAFETY ISSUE. TOYOTA SHOULD BE MADE ACCOUNTABLE. *TR

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE FRAME REEL THAT CONNECTS THE LEAF SPRINGS HAD COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 5/28/15 *TA UPDATED 9/17/2017*CN

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE FRAME DEVELOPED HOLES DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE SEALANT FOR THE FRAME; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

WHEN ATTEMPTING TO SHIFT FROM PARK TO REVERSE WITH THE ENGINE RUNNING AND THE BRAKE APPLIED, UNEXPECTEDLY THE COLUMN AUTOMATIC TRANSMISSION SHIFTER COMPLETELY BROKE LOOSE FROM THE STEERING COLUMN. THE COLUMN BRACKET AND HOUSING WERE BOTH FOUND TO BE FRACTURED, WITH THE BRACKET SEPARATED FROM THE HOUSING. THIS RENDERED THE VEHICLE INOPERABLE. *TR

CRUISING AT 50 MPH SUDDENLY VEHICLE ACCELERATOR STOPS FUNCTIONING AND TRUCK COASTS SLOWLY TO SIDE OF ROAD. ENGINE SEEMS TO BE RUNNING NORMALLY, BUT NO ACCELERATION AT ALL. IN HEAVY TRAFFIC THIS COULD BE VERY DANGEROUS. *TR

VEHICLE HAS "GROWLING" NOISE COMING FROM FRONT DIFFERENTIAL. NOISE IS ALSO ASSOCIATED WITH VIBRATION IN STEERING AND AFFECTS STOPPING AND ACCELERATION AS FAULTY PARTS BIND IN GEARING. THIS FAULTY EQUIPMENT HAS OCCASIONALLY LOCKED ONE WHEEL WHILE TURNING, FORCING VEHICLE WEIGHT TO ONE SIDE. IN WET ROAD CONDITIONS VEHICLE HAS SLID WHILE CORNERING. MANUFACTURER IS AWARE OF THIS ISSUE, AS SEVERAL OWNERS REPORT THE SAME ISSUE. DIFFERENTIAL IS REPLACED AS A LAST RESORT BY THE MANUFACTURER AND ONLY COVERS THIS FAULTY PART(S) UNDER THE FACTORY WARRANTY. *JS

I HAVE A 2002 TOYOTA TUNDRA THAT I BOUGHT FROM DEL TOYOTA IN THORNDALE PA. I BOUGHT THIS TRUCK NEW FROM THIS DEALER. TOYOTA SENT ME A LETTER FOR THE RECALL OF THE FRAME. I TOOK MY TRUCK TO DEL TOYOTA TO HAVE THE FRAME LOOKED AT IN 2012 AND THEY SAID THE FRAME JUST NEEDED SPRAYED. I WAS FINE WITH THAT. THE PROBLEM IS NOW MY FRAME HAS 4 INCH HOLES IN IT UP BY THE ENGINE ON BOTH SIDES. THERE IS NOT WHEY MY FRAME WOULD HAVE RUSTED OUT THAT FAST SINCE THE DEALER LOOKED AT IT IN 2012. SO I TOOK MY TUNDRA BACK TO THE DEALER TO HAVE THEM INSPECT THE HOLES AND THEY TOLD ME THEY WOULD CALL TOYOTA TO GET A NEW FRAME ON IT BECAUSE I HAD THE TRUCK IN DURING THE RECALL PERIOD THE FIRST TIME. LITTLE DID I KNOW TOYOTA SAID THEY WILL NOT REPLACE MY FRAME BECAUSE THE RECALL PERIOD IS OVER. THEN DEL TOYOTA TOLD ME TO CALL TOYOTA CORP AND TALK TO A CASE MANAGER. SO I CALLED TOYOTA CORP AND TALKED TO [XXX] (THE CASE MANAGER) AND SHE TOLD ME TOYOTA WOULD NOT REPLACE THE FRAME BECAUSE THE RECALL PERIOD IS OVER. I TOLD HER MY TRUCK WAS IN FOR THE RECALL AND THEY SPRAYED IT WHEN THE FRAME SHOULD HAVE BEEN REPLACED. SHE TOLD ME AGAIN TOYOTA WILL NOT REPLACE MY FRAME. SO NOW I AM STUCK WITH A UNSAFE VEHICLE THAT I FEEL UNSAFE DRIVING AND WILL NOT PASS INSPECTION ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER PROPER MAINTENANCE AND ALSO BEING TOLD THAT THIS 2002 TUNDRA WAS NOT RECALLED DUE TO FRAME RUST AND DISINTEGRATION, THIS VEHICLE IS NOW DEEMED UNFIT BY THREE INDEPENDENT MECHANICS/WELDERS DUE TO HOLES IN THE FRAME. THERE IS PERVASIVE AND EXTENSIVE DAMAGE. WHEN ASSISTANCE FROM TOYOTA WAS SOUGHT, A CASE MANAGER WAS ASSIGNED (CASE NUMBER 1405021511) AND THE FINAL RULING WAS THAT OUR TUNDRA DID NOT QUALIFY FOR THE RECALL AND THEREFORE TOYOTA WAS NOT RESPONSIBLE. IT IS NEGLIGENT ON THE PART OF TOYOTA TO NOT OFFER ANY ASSISTANCE IN FINDING A SOLUTION TO THIS PROBLEM. THE FRAME ISSUE IS A DIRECT RESULT OF NEGLIGENT MANUFACTURE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE CONTACT NOTICED THAT THE FUEL TANK HAD SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO RUST AND REPLACED THE FUEL TANK STRAPS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I RECENTLY TOOK MY 2002 TOYOTA TUNDRA TO THE RALPH HAYES TOYOTA DEALERSHIP IN ANDERSON, SC FOR A REPAIR ON THE POWER STEERING SYSTEM. WHILE I WAS THERE, I WAS NOTIFIED THAT MY TRUCK WAS ON RECALL DUE TO CORROSION OF THE FRAME. I WAS TOLD THAT DUE TO THE RECALL I WILL BE GIVEN A RENTAL CAR, AT NO COST TO ME, WHILE MY TRUCK WAS TO HAVE THE FRAME INSPECTED AND REPAIRED. I AGREED TO THE INSPECTION AND WAS GIVEN A RENTAL FOR THE TIME MY TRUCK WAS AT THE SHOP. I RECEIVED A CALL ON 9/25/14 FROM THE TOYOTA DEALERSHIP AND WAS PRESENTED WITH 3 OPTIONS. MY FIRST OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST HOWEVER, IF ANY EXTRA PARTS ATTACHED TO THE FRAME NEED TO BE REPLACED I WAS TO GO AHEAD AND REPLACE THEM. I WAS THEN PRESENTED WITH THE PRICE OF AROUND $9,500 THAT I WAS GOING TO HAVE TO PAY IF I CHOSE THIS OPTION. MY SECOND OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST AND ATTEMPT TO INSTALL MY CURRENT PARTS ONTO THE NEW FRAME. THE TOYOTA REPRESENTATIVE EXPRESSED WITH THE CURRENT CONDITION OF THOSE PARTS I WILL NEED TO HAVE THEM REPLACED WITH THE COST STILL AT $9,500. MY THIRD OPTION WAS TO DECLINE THE RECALL AND DRIVE THE TRUCK AS IS WITH THE TRUCK DEEMED UNSAFE TO DRIVE BY THE TOYOTA DEALERSHIP. THE TIME FRAME I WAS GIVEN TO MAKE A DECISION WAS SHORT OF NOTHING. I HAD TO MAKE A DECISION BY THE END OF THE PHONE CALL THAT MEANT SPENDING $9,500 OR DRIVE WITH AN UNSAFE VEHICLE THAT AT ANY GIVEN MOMENT COULD CAUSE A SERIOUS OR FATAL ACCIDENT. I WAS FORCED INTO DECLINING

TOYOTA TUNDRA CONTINUE TO HAVE CORROSION AND RUST ON FRAME,LAST INSPECTION ON 1/1/12 IN A TOYOTA DEALERSHIP THEY CHECK FOR CORROSION AND DID NOT FIND ANY,WHICH IS NOT ACCURATE BECAUSE AS OF 9/1/14 RUST AND A ACTUAL HOLE AND CRACK WAS FOUND BY A CERTIFIED FRAME TECHNICIAN..HE SAID THIS SHOULD HAVE BEEN CAUGHT IN YEAR OF 2012 BECAUSE METAL DOES NOT RUST THAT QUICKLY.IT TAKES MORE THAT A COUPLE YEARS TO ACTUALLY CAUSE A HOLE AND CRACKS. TOYOTA JUST DID A VISUAL AND DID NOT LOOK THOROUGHLY , THEY DID NOT WANT TO GO TO THE EXPENSE OF TAKING CARE OF THE PROBLEM LEAVING A UNSAFE VEHICLES ON THE ROADS AND RISKING PEOPLE LIVES. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT HE OBSERVED THAT THE REAR DIFFERENTIAL WAS RUSTED AND LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME AND UNDERCARRIAGE OF THE VEHICLE WERE CORRODED. THE DEALER CONFIRMED THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) HAD EXPIRED. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS NEVER RECEIVED. THE CONTACT HAD THE SPARE TIRE REPLACED IN 2012, WHICH COULD HAVE BEEN INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN THE LOWER CONTROL ARM CAME APART FROM MY BALL JOINT ON THE DRIVER SIDE. MY WIFE AND I SPUN UNCONTROLLABLY WITH SPARKS SHOOTING EVERYWHERE. WE WERE ABLE TO COME TO A STOP ONCE THE VEHICLE DUG ITSELF INTO THE DIRT OF THE MEDIAN. IT WAS SUCH AN EMBARRASSMENT FOR MYSELF AS I HAVE HELD THE NAME "TOYOTA" TO THE HIGHEST STANDARD BEFORE ALL OTHER AUTO MAKER. AFTER THE INCIDENT, I AM NOW DOING RESEARCH AND THERE HAD BEEN A SIMILAR RECALL IN 2005. I MOVED TO A DIFFERENT STATE DURING THIS TIME AND DID NOT RECEIVE OR KNOW OF A RECALL NOTICE. I SERVICE ALL OF MY VEHICLES MYSELF AND VERY SELDOM TAKE THEM INTO THE DEALERSHIP. *TR

WHEN DRIVING OVER UNEQUAL PAVEMENT ON ROAD, FELT AND HEARD NOISE AT REAR OF VEHICLE. SAW WHEEL TUMBLING DOWN ROAD BEHIND VEHICLE. STOPPED VEHICLE AND NOTICED THAT IT WAS SPARE TIRE FROM VEHICLE. PLACED SPARE TIRE IN BED OF TRUCK AND WHEN I GOT HOME, NOTICED THAT THE BRACKET/PLATE THAT WAS SECURING THE SPARE TIRE TO THE UNDERSIDE OF THE BED HAD SEPARATED FROM THE CABLE THAT WAS HOLDING IT IN PLACE. THE BRACKET/PLATE WAS SO CORRODED/RUSTED THAT WHEN THE TRUCK HIT THE BUMP, THE WEIGHT OF THE SPARE WHEEL CAUSED IT TO COLLAPSE AND ALLOWED THE SPARE TIRE TO FALL ONTO THE ROAD. *JS

WHEN ATTEMPTING TO PUT THE TRUCK IN GEAR TO LEAVE A GAS STATION THE ENTIRE SHIFTER MECHANISM BROKE OFF AT THE MOUNT WITHIN THE STEERING COLUMN. AFTER 1 GOOGLE SEARCH IT SHOWS THIS IS VERY COMMON WITH MY TUNDRA TRUCK (MANY POSTINGS AND COMPLAINTS-ISSUES). I WAS IN A PICKLE TO MOVE MY VEHICLE AND WAS NOT SAFE IN DOING SO. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE STRUT SHEARED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE.THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 118,000.

WHILE ACCELERATING FROM A TURN, I HEARD A SOUND FROM THE REAR OF THE VEHICLE. UPON INVESTIGATING THE NOISE, I FOUND THE REAR STRAP THAT SECURES THE GAS TANK TO THE FRAME HAD RUSTED THROUGH. THE GAS TANK WAS LEFT HANGING BY ONLY THE FRONT STRAP. WHAT HAPPENS IF A GAS TANK FALLS OFF A VEHICLE? *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT DISCOVERED THAT THE BRAKE LINE WAS LEAKING. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR FRAMING MEMBER HAD ROTTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS 101,300.

AS PART OF A RECALL, MY 2002 TOYOTA TUNDRA REQUIRED FRAME REPAIR FOR DAMAGE DUE TO RUST/CORROSION, THE STRAPS HOLDING THE GAS TANK WERE RUSTED AND ALSO NEEDED TO BE REPLACED. WHEN THE REPLACEMENT OF THE STRAPS WAS MADE, THE GAS TANK WHICH WAS ALSO RUSTED AND NOT REPLACED AS PART OF RECALL WAS DAMAGED AND A GAS LEAK OCCURRED. I HAVE ALREADY BEEN FACED WITH AN EXTREMELY DANGEROUS SITUATION DUE TO THE FAILURE OF A CROSS BRACE WHICH CAUSED THE SPARE TIRE TO RELEASE ON THE HIGHWAY; NOW I AM CONCERNED THAT THE FAULTY GAS TANK WILL CAUSE A FIRE. I HAVE CALLED AND VISITED TOYOTA NUMEROUS TIMES TO REQUEST ASSISTANCE BUT NO REPAIR OR REPLACEMENT HAS BEEN OFFERED. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS STATED THAT THE LOWER BALL JOINT WAS FRACTURED AND THE CV JOINT WAS DAMAGED. THE MANUFACTURER WAS ALERTED OF THE FAILURE AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION). THE DRIVER AND PASSENGER SUFFERED MILD BACK PAIN FROM THE INCIDENT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. AFTER STOPPING THE VEHICLE THE CONTACT DISCOVERED THAT THE METAL FUEL TANK STRAP HAD FRACTURED AND WAS MAKING CONTACT WITH THE DRIVE SHAFT. THE VEHICLE WAS DIAGNOSED BY THE DEALER, WHO DISCOVERED SEVERE RUSTING OF THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED IN NOVEMBER OF 2011 AND A CORROSION PROTECTION COMPOUND WAS APPLIED TO THE FRAME BUT IT DID NOT PREVENT THE DEFECT FROM OCCURRING. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 118,000. *TR

LAST YEAR MY SPARE TIRE AND HOLDING BRACKET TORE LOOSE FROM THE FRAME AND ONTO THE HIGHWAY. I WENT TO A LOCAL GARAGE TO FIND THE CAUSE OF THE PROBLEM AND WAS TOLD THAT THE FRAME IS SO CORRODED IT IS NOT SAFE TO DRIVE. LATTER WE LEARNED THAT THERE HAD BEEN TWO MAJOR SAFETY RECALLS ON THE 2002 TUNDRA.MANY WERE NOTIFIED OF THESE RECALLS AND HAD NEW FRAMES INSTALLED BY TOYOTA AT NO COST TO THE OWNERS. WE WERE NOT NOTIFIED OF THESE RECALLS BY THE DEALERSHIP WHERE WE BOUGHT THE TRUCK NOR BY TOYOTA CORPORATION.IN NOVEMBER 2013 WE WENT TO SHEPARD TOYOTA IN ROCKLAND WHERE WE BOUGHT THE TRUCK AND THEY TOLD US THAT THE RECALL HAD EXPIRED.I THEN SENT A LETTER BY CERTIFIED MAIL TO TOYOTA CUSTOMER EXPERIENCE CENTER ON DECEMBER 30, 2013. THEY DID NOT REPLY. THERE WERE 2 MAJOR SAFETY RECALLS ON MY TRUCK AND I WAS NOT NOTIFIED. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACTED STATED THAT THE FRONT AND REAR FRAME WAS DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE TECHNICIAN DIAGNOSED THAT THE FRAME FAILED INSPECTION AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN HOWEVER, THE MANUFACTURER DENIED REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

I NOTICED A POOL OF OIL UNDER MY REAR AXLE. I INSPECTED IT AND SAW THAT THE WELDS WERE FAILING DUE TO EXCESSIVE RUST. I HAD THE FRAME AND BRAKE LINES REPLACED UNDER THE RECALL AND THIS IS CLEARLY RELATED TO THE RUST PROBLEMS (I HAD THE POWER STEERING RACK REPLACE LAST MONTH DUE TO RUST) BUT TOYOTA WON'T FIX IT UNTIL THERE IS A RECALL. I HAD IT REPAIRED (THE WHOLE AXEL REPLACED) AT A LOCAL GARAGE FOR APPROX. $2,340. WITH THE POWER STEERING RACK REPAIR THAT COMES TO ~ $3,300 IN LESS THAN 2 MONTHS. THE GARAGE SAID THEY SEE THESE PROBLEMS ALL THE TIME ON THE TUNDRAS WITH THE FRAME RECALL. *TR

THE REAR TRANSAXLE HUB DOES NOT HAVE A BOLT ON COVER, BUT IS WELDED SOLID TO THE AXLE CASTING. I NOTICED OIL ON THE GROUND AND INVESTIGATION REVEALS THE HUB COVER HAS RUSTED THRU, ALLOWING OIL TO RUN OUT. IF ALL OF THE OIL HAD DRAINED OUT AND THE VEHICLE DRIVEN,THE AXLE COULD HAVE SEIZED UP,CAUSING A SERIOUS VEHICLE CRASH AND PERSONAL INJURY OR DEATH.TOYOTA WAS NOTIFIED VIA LOCAL DEALERSHIP, AND THEY DENIED ANY COVERAGE. BETWEEN THE ENVIRONMENTAL IMPACT AND THE SAFETY ISSUE,AND THE FACT IT IS NOT REPAIRABLE, MAKES ME WANT TO COMPLAIN. THE LEAK WAS TEMPORARILY PLUGGED WITH EPOXY, BUT HAS RECENTLY FAILED AGAIN. NOVEMBER 23,2013 .CHECKING VARIOUS INTERNET WEB PAGES, THIS APPARENTLY IS A COMMON PROBLEM ACROSS ALL TOYOTA TRUCKS AND MOST YEAR MODELS, NOT JUST TUNDRA.WITH THE FRAME RUST THRU AND CROSS MEMBER RUST THRU RECALL,ALL OF THESE RECALL AREAS ARE WITHIN INCHES OF MY RUST THRU / PERFORATION OF EVEN THINNER SHEET METAL IN A CRITICAL LOCATION. PLEASE REVIEW . *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE OF THE VEHICLE LEANED OVER THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE, WHERE THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINT NUT WAS SHEERED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 05V225000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

I WAS PULLING OUT OF MY DRIVEWAY AND EXPERIENCED A SUDDEN AND COMPLETE LOSS OF POWER STEERING AND WAS UNABLE TO COMPLETE THE TURN, STOPPING IN THE MIDDLE OF THE ROAD. ONE OF THE CONNECTIONS ON THE POWER STEERING RACK HAD COMPLETELY SEPARATED DUE TO RUST AND THE POWER STEERING FLUID WAS POURING OUT. IF I HAD BEEN GOING AT HIGHER SPEEDS (SUCH AS DRIVING ON A HIGHWAY OR TAKING AN OFF RAMP) IT WOULD HAVE BEEN EXTREMELY DANGEROUS AS IT WOULD HAVE BEEN HARD TO IMPOSSIBLE TO MAINTAIN CONTROL. THE RUST IS CLEARLY EXCESSIVE AND HARD TO BELIEVE IT IS NOT RELATED TO THE RECALL THAT COVERED THE FRAME AND BRAKE LINES (WHICH I HAD REPLACED UNDER THE RECALL A FEW YEARS BACK AFTER SOME TROUBLE WITH THE DEALERSHIP CLAIMING IT DID NOT QUALIFY). A LOCAL GARAGE REPLACED THE STEERING RACK AT A COST OF OVER $900. I TOOK PHOTOS OF THE FAILED RACK. I CALLED THE NATIONAL TOYOTA NUMBER AND HAD A CASE MANAGER ASSIGNED TO MY COMPLAINT. THE BEST THAT TOYOTA OFFERED WAS TO HAVE ME TOW IT AT MY EXPENSE TO THE DEALERSHIP 40 MILES AWAY TO HAVE THEM INSPECT IT WHILE THE DEALER WAS TELLING ME THEY HAVE SEEN A NUMBER OF THESE FAIL AND TOYOTA HAS NOT BEEN ADMITTING THAT THE PROBLEM WITH THEM IS THEIR FAULT. I HAVE A 1998 COROLLA THAT HAS NO RUST ISSUES AT AFTER THE SAME CONDITIONS FOR MORE YEARS. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE BECAME DETACHED UNEXPECTEDLY FROM THE VEHICLE. THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE BEGAN TO SKID 35-40 FEET BEFORE PROCEEDING TO STOP. THE VEHICLE THEN COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER, IN WHICH BOTH INFORMED THE CONTACT THAT THE BRAKE LINES AND THE FRAME WAS CORRODED. IN ADDITION, THE FRONT PASSENGER'S SIDE BALL JOINT WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 09V444000 (STRUCTURE) AND 05V225000 (SUSPENSION) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN EITHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE.

I HAD RECALL FOR MY TUNDRA BED AND THERE WERE GOING TO RESOLVE THE RUST ISSUE AT NO CHARGE. I TOOK MY TRUCK TO BOBBY REHAL TOYOTA IN MECHANCISBURG PA. THEY BROKE A PART THAT WASN'T PART OF THE RECALL. THEY TOLD ME AND IF I WANTED MY TRUCK BACK I HAD TO PAY FOR IT. I TRIED TO RESOLVE WITH BOBBY REHAL AND TOYOTA MAIN OFFICE AND THEY TOLD ME TO PAY IF I WANTED MY TRUCK AND THE PART THEY BROKE WAS NOT PART OF THE RECALL. I EXPLAINED I DIDN'T NEED OR WANT THIS RECALL BUT WAS TOLD IT WAS A NO COST RECALL BY LETTER. I PAID IT BUT NOW I JUST RECEIVED ANOTHER RECALL FOR AIRBAG BUT HOW CAN I TAKE MY TRUCK TO TOYOTA NOT KNOWING THE OUTCOME OF THE RECALL SO I MAY CHOOSE TO DO NOTHING BECAUSE I CANNOT BE SURE THEY WON'T MAKE ME PAY AGAIN FOR SOMETHING I DIDN'T WANT/NEED IN THE FIRST PLACE. THANKS. *JB

WE HAD TAKEN OUR VEHICLE IN FOR A RECALL TO OUR LOCAL DEALERSHIP AND THEY SAID THE FRAME OF OUR VEHICLE WAS NOT BAD BUT THEY DID THE UNDERCOAT OPTION. THAT WAS LESS THAN A YEAR AGO AND NOW OUR FRAME ON OUR VEHICLE IS SEVERELY RUSTED AND THEY ARE SAYING THERE IS NOTHING WE CAN DO ABOUT IT BECAUSE THE TIME HAS EXPIRED. WE ALSO CALLED TOYOTA AND THEY SAID THAT IT WAS EXPIRED AND IT IS UP TO THE DEALERSHIP TO DECIDE WHAT TO DO. IN OUR OPINION THEY SHOULD HAVE JUST DONE THE FRAME REPLACEMENT AT THE TIME OF THE FIRST VISIT! IF THE UNDERCOATING WAS TO TAKE CARE OF THE ISSUE WHY NOW ARE WE HAVING ISSUES!! WHAT IS MORE IMPORTANT THAN THE SAFETY OF A CUSTOMER AND THE PEOPLE SURROUNDING THEM WHEN THEY DRIVE!!! *JS

SEVERELY RUSTED FRAME. MAY IMPACT STRUCTURAL INTEGRITY. JUST LEARNED THAT A NEIGHBOR HAD THEIR FRAME REPLACED RECENTLY, AND DISCOVERED MY FRAME IS SEVERELY RUSTED TOO. TODAY TOYOTA DEALER SAID THERE WAS A RECALL (BUT IT ENDED LAST YEAR). I NEVER GOT A NOTIFICATION (LETTER) OF THE RECALL. DEALER COULD NOT MAKE THE REPAIRS FOR ME. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A LOUD NOISE DRAGGING NOISE WAS HEARD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. THE VEHICLE WAS TOWED TO A DEALER AND DIAGNOSED THAT THE UNIVERSAL JOINT HAD BECOME FRACTURED AND AS RESULT, THE DRIVE SHAFT AND FUEL TANK WERE DROPPED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER FOR AND THE TECHNICIAN STATED THAT THE FRAME WAS CRACKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.

I WAS DRIVING DOWN A "VERY" STEEP GRADED AND WINDING GRAVEL ROAD THAT REQUIRED CONSISTENT BRAKING AND AS I WAS MAKING A TURN TO NEGOTIATE A RIGHT TURN ON A CURVE, MY STEERING ALL OF A SUDDEN FAILED TO EXIST. THE STEERING WHEEL SERIOUSLY RESISTED MY TURNING IT. I WAS FORCED TO APPLY THE BRAKES QUICKLY TO ATTEMPT GOING OVER THE SIDE OF THE ROAD AND DOWN A DEEPLY SLOPED RAVINE OF ABOUT 20 FEET OR SO. THE TRUCK STOPPED WITH THE FRONT WHEELS "JUST OVER" THE EDGE BUT DID STOP BEFORE GOING "OVER". LUCKILY I HAD A "COME-ALONG" WITH ME AND WAS ABLE TO CRANK THE TRUCK BACKWARDS ENOUGH TO GET THE FRONT WHEELS BACK ON TO THE ROAD SURFACE. I HAVEN'T CARRIED THAT WITH ME IN YEARS ! I HAD TO BABY THE TRUCK ABOUT A MILE AT VERY LOW SPEED TO GET BACK IN TO TOWN. THE STEERING WHEEL WAS/IS VERY DIFFICULT TO TURN. I "COULD NOT" MAKE A TYPICAL TURN AT VERY SLOW SPEED AND NOT USE THE OPPOSING SIDE OF THE ROAD. I GOT THE TRUCK HOME AND SHUT IT DOWN. I SUSPECTED A POWER STEERING LEAK AND CHECKED TO FIND IT WAS OUT OF FLUID. I USED MY FRIENDS VEHICLE TO BUY POWER STEERING FLUID, FILLED IT, CHECKED AND FOUND FLUID SPRAYING OUT OF BOTH ENDS OF WHAT IS KNOWN AS THE "RACK" OR TUBE? IT TOOK LESS THAN A FEW "SECONDS" FOR IT TO DRAIN TOTALLY. I CHECKED THE INTERNET TO LEARN THIS IS NOT UNCOMMON. I DID A CLOSE PHYSICAL INSPECTION TO FIND MUCH CORROSION. THIS TRUCK WAS THE SUBJECT TO THE RECALL FOR AND RECEIVED A NEW CHASSIS AS A RESULT OF EXCESSIVE CORROSION. I CONSIDER MYSELF VERY LUCKY. THIS COULD HAVE BEE

WHILE COMING TO A COMPLETE STOP AT OR BELOW 10 MPH, THE ANTI SKID SYSTEM BEGINS TO PULSE THE BRAKES WHICH IS FELT AT THE BRAKE PEDAL. NO WARNING LIGHTS OR SYSTEM ERRORS NOTED BY TOYOTA OF ROCKWALL, TEXAS. SERVICE MANAGER ADVISED THE OWNER/OPERATOR OF THE 2002 TUNDRA TO "DRIVE IT UNTIL A WARNING LIGHT ILLUMINATES ON THE DASH". *TR

WHILE DRIVING ON THE INTERSTATE I MADE A SUDDEN LANE CHANGE TO AVOID AN OFFICER I BELIEVE WAS RETURNING TO THE HIGHWAY AND A CAR SUDDENLY CAME TO A STOP IN FRONT OF ME. I ATTEMPTED TO GO AROUND THE CAR BUT IT MOVED IN MY PATH AGAIN AND WE HIT AT FULL SPEED. I HIT MY NOSE ON THE STEERING WHEEL AND TOTALED THE OTHER CAR. I AM BOTHERED BY THE FACT THAT MY AIRBAG DID NOT DEPLOY. THESE ARE ORIGINAL AIRBAGS. I DRIVE IN FEAR OF ANOTHER ACCIDENT THAT COULD SAVE MY LIFE AND THE AIRBAG DOES DEPLOY. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKES, THE BRAKES EXHIBITED AN ABNORMAL INCREASE IN STOPPING TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE CABLE FOR THE EMERGENCY BRAKE WAS SEVERELY RUSTED, CAUSING THE REAR BRAKES TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) AND AFTER THE REPAIR, THE CORROSION PROTECTION UNDERCOATING THAT WAS SUPPOSED TO REMEDY THE FAILURE PEELED OFF AND ALLOWED THE FRAME TO RUST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE OXYGEN SENSOR WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 36,000.

VEHICLE INSPECTED BY DEALER LEAK IN RACK AND PINION. VERY EARLY AT 72,500 MILES. LOOSE LOWER BALL JOINTS. LOWER BALL JOINTS REPLACED UNDER RECALL 10/11/2005 AT 28,000 MILES. IF THEY ARE GOING BAD AGAIN AT 72,500 MILES, THERE IS A MAJOR PROBLEM. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKED, THE CONTACT NOTICED CORRODED HOLES THROUGHOUT THE FRAME. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE DID NOT QUALIFY FOR REPAIRS UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.