Page 3 of 10 · complaints 101–150 of 482

2002 Toyota Tundra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

SteeringCrash1 injured
Filed Jul 18, 2017220,000 milesCA

I WAS DRIVING DOWN INTERSTATE 5 ON MY WAY TO WORK AT 70MPH AND AS I WAS ON THE CAUSEWAY THE LOWER BALL JOINT CAME OFF CAUSING MY FRONT TIRE TO COME OFF AND IT RESULTED IN A CRASH THAT TOTALLED MY TRUCK AND DAMAGE TO ME AS WELL .

Air Bags
Filed Jul 13, 201790,000 milesMD

TAKATA RECALL MY TUNDRA IS A 2002 SO NOT CURRENTLY INCLUDED IN THE RECALL. THE AIRBAG WARNING LIGHT CAME ON OVER A YEAR AGO AND THE MECHANIC SAYS IT IS NON-FUNCTIONING, I HEAR THIS IS A COMMON 2002 PROBLEM. THEY SHOULD ALSO BE INCLUDED IN THE RECALL.

Structure › Body
Filed Jul 10, 2017200,000 milesMO

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MARTINEZ BODY SHOP IN BELTON, MISSOURI) FOR HEADLIGHT REPAIRS AND THE MECHANIC NOTICED SEVERE RUST ON THE ENTIRE FRAME. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN 2014. THE VEHICLE WAS TAKEN TO MILLEY TOYOTA IN CANTON, MISSOURI FOR AN EVALUATION AND WAS ADVISED THAT THE VEHICLE WAS PERFECTLY FINE AND THERE WAS NO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Structure › Body
Filed Jun 2, 2017136,000 milesGA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE DRIVER SIDE FRAME WAS RUSTED. THE CONTACT NOTIFIED THE LOCAL DEALER (SAVANNAH TOYOTA LOCATED AT 11101 ABERCO, ST SAVANNAH, GA 31419 912-927-1234), BUT WAS NOT REPAIRED PER THE RECALL REMEDY DUE TO MAIN FRAME MODIFICATIONS COMPLETED ON VEHICLE. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) DUE TO THE VEHICLE MODIFICATIONS, AND PROVIDED CASE NUMBER: 1706013050. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 136,000.

Air Bags
Filed May 23, 2017145,000 milesFL

AIR BAG WARNING LIGHT ILLUMINATED, INDICATING AIR BAG MALFUNCTION.

Power Train
Filed Apr 27, 2017140,000 milesME

I WAS DRIVING DOWN THE ROAD ON A ROAD ~35 MPH WHEN MY REAR AXLE ASSEMBLY LOCKED UP CAUSING THE TRUCK TO ABRUPTLY COME TO A STOP.

Unknown or Other
Filed Apr 21, 2017150,000 milesWV

FRAME HAS CORROSION & PERFORATION. DEALER SAID IT WILL NOT PASS STATE INSPECTION. THIS IS EVEN AFTER THE PHASE ONE & TWO RESOLUTIONS PERFORMED ON THIS TRUCK IN 2010. IN 2011 THE REAR GAS TANK STRAP BROKE. IN 2012 THE SPARE TIRE FELL OFF WHILE ENTERING THE INTERSTATE. THIS CORROSION IS AN ONGOING ISSUE EVER SINCE I BOUGHT IT NEW IN 2002. TOYOTA'S CAMPAIGN IT RESOLVE THIS ISSUE IS NOTHING MORE THAN A BANDAID TO BIDE THEIR TIME FURTHER DOWN THE ROAD. I CONTACTED TOYOTA, 4/2017 AND THEY SAID THE CAMPAIGN TO "FIX" THIS IS OVER. SO, I GUESS I AM STUCK WITH IT.

Structure › Body
Filed Apr 7, 201760,000 milesNJ

MY 02 TOYOTA TUNDRA WAS INCLUDED IN A RECALL FOR ITS FRAME AND CROSSMEMBERS RUSTING OUT AND CAUSING AN UNSAFE VEHICLE. I BROUGHT MY TRUCK IN A COUPLE YEARS AGO FOR THE RECALL. THE TRUCK HAD VERY LOW MILES FOR THE YEAR UNDER 60K AND WAS TAKEN GOOD CARE OF. THE DEALER DEEMED THE FRAME WAS NOT RUSTED THROUGH ENOUGH TO WARRANT A COMPLETE NEW FRAME. INSTEAD THEY SPRAYED MY FRAME WITH SOME RUST PROOF PAINT. WELL THAT BAND AIDE HAS ALMOST ALL FALLEN OFF AND THE FRAME IS WORSE THAN EVER WITH CROSS MEMBERS RUSTED ALL THE WAY THROUGH. I CONTACTED TOYOTA HQTS AND AFTER BEING BOUNCED AROUND FOR OVER AN HOUR WAS TOLD BY A SUPERVISOR THAT I AM OUT OF LUCK BECAUSE THEY PLACED A YEAR WARRANTY ON THE PAINT JOB. ANY PROBLEMS OVER A YEAR PAST THE WARRANTY WORK IS THE CONSUMERS PROBLEM. WELL THE PAINT HELD FOR A BIT BUT ULTIMATELY DID NOT RESOLVE THE UNDERLYING RUST PROBLEM. I WAS TOLD TO FOLLOW UP WITH THE DEALER THAT HAD DONE THE WARRANTY WORK. THEY INSPECTED THE FRAME AND TOOK PICTURES TO SEND TO TOYOTA, BUT ULTIMATELY SAID THE VEHICLE WAS UNSAFE AT THIS TIME. I HAVE NOT GOTTEN ANY RESOLUTION WITH THE ISSUE. MY MAIN ISSUE IS THAT THEY THINK SPRAYING AN UNDERCOAT ON A RUSTED FRAME IS GOING TO RESOLVE THE RUST ISSUE WHEN IN FACT IT WAS A BAND AIDE THAT HAS HIDDEN WHAT WAS MANIFESTING UNDERNEATH AND ULTIMATELY DESTROYING A VERY GREAT VEHICLE. TOYOTA HAS NOT HELD UP THEIR END IN STANDING BEHIND WHAT IT SELLS AND BEHIND RESOLVING MAJOR SAFETY PROBLEMS FOR ITS CONSTOMERS.

Suspension
Filed Mar 31, 2017129,788 milesPA

VEHICLE WAS RECALLED FOR FRAME RUST. IT WAS RECORDED IN 2012 THAT THE FRAME WAS COATED WITH CRC TO PREVENT /STOP THE RUST. HAD IT INSPECTED BY THE DEALER AND FOUND THE FRAME HAD RUSTED AROUND THE REAR LEAF SPRING AND WAS RECOMMENDED THAT I SHOULD NOT DRIVE THE VEHICLE IN WITH THIS PROBLEM. TOYOTA CANNOT VERIFY HOW LONG THIS CRC COATING WOULD LAST. IS THIS A JUST A FIX TO SHOW THAT TOYOTA HAS FULFILLED ITS OBLIGATION AS REQUIRED BY NHTSA?

Structure › Body
Filed Mar 15, 2017CT

TRUCK INSPECTED BY TOYOTA FOR CORROSION AND TREATED WITH CHEMICAL AS PART OF THE RECALL NOTICE.AT THIS TIME I HAD NO CONCERNS WITH CONDITION OF THE FRAME FOR SAFETY CONCERNS.MY TRUCK WAS TREATED 10/24/16 BY TOYOTA AND DURING A ROUTINE EXHAUST FIX MECHANIC SHOWED ME AREAS OF CONCERN ON REAR OF THE FRAME.THE DEALERSHIP THAT PERFORMED THE TREATMENT LOOKED AT THE FRAME AGAIN AND STATED THEY DIIDNT WANT TO TOUCH OR CHECK THE AREAS OF CONCERN A INCASE THEY MADE HOLES IN THE FRAME.I OPENED A CASE WITH TOYOTA AND INDEED GOT A SECOND OPINION FROM ANOTHER TOYOTA DEALERSHIP WHOM DEEMED MY VEHICLE UNSAFE TO DRIVE DUE TO FRAME CORROSION IN THE AREAS THAT WERE TREATED , NOW THIS WAS ONLY 3 MONTHS AFTER TOYOTA TREATED THE FRAME. I WAS GIVEN A CASE MANAGER AT TOYOTA FOR SPECIAL CIRCUMSTANCES AS HE QUOTED, AND 2 DAYS LATER WAS TOLD NOTHING COULD BE DONE. I ALSO HAVE A GAS LEAK WHICH HAS MATERIALIZED AROUND THE ROTTED CROSSMEMBER . OVERALL IN 3 MONTHS I NOW HAVE PERORATIONS AND DELAMINATION OF THE REAR FRAME AND A JUNK TRUCK.

Structure › Body
Filed Feb 21, 2017138,000 milesPA

FRAME IS RUSTING BADLY EVEN AFTER TOYOTA SPRAYED CRC TO TRY TO PREVENT RUST.

Structure › Body
Filed Feb 12, 2017106,800 milesNH

REAR FRAME CROSSMEMBER RUSTED THROUGH AND HOLES IN FRONT FRAME. IN 2011 THERE WAS A SAFETY RECALL ON THIS. FEB,15, 2011 I BROUGHT THE TRUCK TO THE TOYOTA DEALER WHERE I BOUGHT IT. THEY INSPECTED THE FRAME AND SPRAYED UNDERCOATING ON IT. IT WAS NOT A SUFFICIENT FIX. TOYOTA REFUSES TO FIX THIS PROBLEM.

Structure › Frame and Members › Underbody Shields
Filed Jan 18, 2017139,000 milesWI

THE FRONT FRAME ON THE PASSENGER SIDE HAS A LARGE RUST HOLE COMPLETELY THROUGH IT, BY THE SWAY ARM BRACKET, AND THAT BRACKET ITSELF IS LOOSE AND HANGING. THE VEHICLE HAS 139,000 MILES ON IT.

Structure › Body
Filed Jan 12, 2017136,074 milesNY

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHEN AN INDEPENDENT MECHANIC WAS SERVICING THE MUFFLER, IT WAS NOTICED THAT THE FRAME HAD EXTENSIVE PREMATURE RUST AND CORROSION NEAR THE CAB TO THE REAR OF THE FRAME. THE DEALER WAS NOTIFIED AND INDICATED THAT THEY REFUSED TO SERVICE A RECALL STATING THAT THE TIME FRAME EXPIRED FOR NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,074.

Structure › Body
Filed Jan 10, 201750,000 milesTN

I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. I WAS LIVING IN MISSISSIPPI IN 2002 AND MOVED TO TENNESSEE IN 2004 WHERE THE SALT AND RUSTED THE FRAME. I ONLY GOT ONE RECALL ON THE RUST PROBLEMS, BUT I DID NOT GET THE EXTENDED WARRANTIES!!! I LIVE AND BOUGHT THE 2002 TUNDRA IN JOHNSON CITY, TN.... THE TENNESSEE ROAD COMMISSION USES SALT ON THE ROADS AND HIGHWAYS IN THE WINTER MONTHS. I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. 2002 TOYOTA TUNDRA STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS NHTSA CAMPAIGN #09V444000 DATE ANNOUNCED: NOVEMBER 18, 2009 PROBLEM: SUMMARY: TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY. EXTENDED WARRANTY.... I DID NOT GET.... ACCORDING TO A LETTER SENT OUT TO TOYOTA DEALERS, TOYOTA HAS EXTENDED THE WARRANTY ON 2000-2003 TUNDRA FRAMES, WHICH ALLOWS DEALERS

Structure › Body
Filed Jan 8, 2017CT

HAD TO REPLACE ALL 4 OXYGEN SENSORS. THE FRONT TWO WERE FAULTY BEFORE 50000 MILES AND LESS THAN 7 YEARS OLD. THE REAR DIFFERENTIAL COVER IS ROTTING AND LEAKING FLUID. THE ONLY WAY TO REPAIR IT IS TO WELD OVER THE HOLE.

Seats
Filed Dec 18, 2016208,000 milesCA

THE HEADREST ON THE FRONT SEATS ARE TOO SHORT. I AM 6'6" TALL. AT TALLEST EXTENSION, THE HEAD REST PRESSES AGAINST THE TOP OF MY SPINE, BELOW MY HEAD. I FEAR A BROKEN NECK AND HEAD INJURIES IN A HEAD ON COLLISION. I PRESENTED THIS QUESTION TO TOYOTA ENGINEERS SEVERAL YEARS AGO AND THEY WERE INDIFFERENT.

Structure › Body
Filed Dec 12, 2016204,000 milesVA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS INSPECTION DUE TO A ROTTED FRAME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) FOUR YEARS AGO; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

Steering
Filed Dec 1, 2016149,000 milesCA

FRIST TIME COMEING DOWN MY ROAD GOING 30 MILES PER HR L RIGHT UPPER AND LOWER BALL JOINT BROKE TIRE WENT UNDER THE TRUCK. SECOND TIME THE LEFT UPPER AND LOWER BALL JOINT BROKE TURNING A CORNER. THIRD TIME IT HAPPEN I JUST GOT OFF OF THE HWY AND THE LOWER BALL JOINT BROKE. I AM AFIED TO DRIVE IT .

Structure › Body
Filed Nov 30, 201697,000 milesWV

THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AND HAS HOLES COMPLETELY THRU THE FRAME. THE TRUCK HAS ALWAYS BEEN REGISTERED AND LICENSED SINCE NEW AND MY PROBLEM IS NEVER RECEIVING A RECALL NOTICE. WHEN I LEARNED FROM A FRIEND THAT TUNDRA FRAME HAD BEEN REPLACED, I CALLED TOYOTA FOR MY FRAME REPLACEMENT. TOYOTA SAID THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. OTHER THAT THE FRAME, THE TRUCK IS IN EXCELLENT CONDITION BECAUSE IT HAS BEEN WELL MAINTAINED. IT IS SAD TO HAVE AN EXCELLENT TRUCK SETTING ON A FRAME THAT IS RUSTING AWAY. HOW CAN TOYOTA SELL A DEFECTIVE TRUCK AND IDENTIFY IT AS UNSAFE, FAIL TO CONTACT THE OWNER AND THEN REFUSE TO REPAIR THE TRUCK SAYING THE OWNER MISSED THE DEADLINE. TOYOTA COULD HAVE CONTACTED ME BUT I NEVER RECEIVED ANY NOTIFICATION. I ASKED IF TOYOTA COULD OFFER ANY CREDIT ON A REPLACEMENT, EVEN SOME CONSIDERATION ON A NEW TUNDRA AND TOYOTA REFUSED TO MAKE ANY EFFORT TO ASSIST ME. I CURRENTLY OWN FOUR TOYOTAS. BUYERS BEWARE! *TR

Steering
Filed Nov 29, 2016130,000 milesMA

COLUMN SHIFTER BROKE AWAY FROM SHIFT COLUMN WITH VERY LITTLE FORCE WHEN SHIFTING IN REVERSE. ATTEMPTING TO BACK OUT OF PARKING SPOT. HAD TO JUMP ON BRAKE TO AVOID LOSING CONTROL OF VEHICLE.

Steering
Filed Nov 14, 201660,500 milesIL

VEHICLE FRAME HAS RUSTED THROUGH IN PLACES AND HAS DETERIORATED BY FLAKING IN OTHER LOCATIONS ON THE FRAME. ALSO POWER STEERING RACK HAS RUSTED THROUGH. THE TRUCK HAS LESS THAN 61000 MILES ON THE ODOMETER. I FILED A COMPLAINT WITH TOYOTA IN LATE OCTOBER, 2016. AFTER SPEAKING WITH A TOYOTA REPRESENTATIVE, THEY SAID THAT THEY WOULD NOT DO ANYTHING TO REMEDY THE PROBLEM AS THEIR RECALL ON THE FRAME WAS GOOD ONLY UNTIL 12-31-2012.

Structure › Body
Filed Nov 1, 2016125,000 milesNJ

THERE IS EXCESSIVE RUST ACROSS THE ENTIRE REAR END OF THE TRUCK. THE REAR AXLE CASING HAS STARTED TO DETERIORATE TO THE POINT THAT DIFFERENTIAL FLUID IS LEAKING FROM THE CASING. I HAVE ALREADY HAD TO HAVE THE FRAME, SPARE TIRE AND FUEL TANK REPLACED DUE TO EXCESSIVE RUST.

Unknown or Other
Filed Oct 25, 2016111,750 milesNJ

PART OF THE FRAME ON MY TRUCK HAS ONE LARGE RUST HOLE AND A SMALLER RUST HOLE. I SPOKE WITH TOYOTA ABOUT IT FOR THE FIRST TIME ON SATURDAY OCTOBER 22, 2016 AND I WAS TOLD THAT THE FRAME IS STILL COVERED UNTIL DECEMBER 2016. I RECEIVED A FOLLOW UP CALL LIKE I WAS TOLD ON MONDAY OCTOBER 24, 2016 ONLY FOR MY CASE MANAGER TO INFORM ME IT WAS NOT COVERED. SHE SAID THE FIRST LADY I SPOKE WITH WAS WRONG ABOUT WHAT SHE TOLD ME. NOW I'M STUCK WITH A TRUCK THAT HAS MAJOR RUST ISSUES.

Structure › Body
Filed Oct 14, 2016OH

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. UPON TAKING THE VEHICLE TO AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, IT WAS DIAGNOSED THAT THE FRAME HAD EXTENSIVE RUST, CORROSION, AND COULD FRACTURE. THE FRAME NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER INDICATED THAT A MANUFACTURER RECALL HAD BEEN COMPLETED IN 2012 FOR THE FRAME OF THE VEHICLE, BUT THE CONTACT WAS UNABLE TO CONFIRM IF THE FRAME WAS REPLACED FROM THE RECALL REPAIR. THE MANUFACTURER ALSO INDICATED THAT A RECALL REPAIR WAS PERFORMED IN 2012 AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Service Brakes
Filed Oct 13, 2016194,000 milesOH

REAR AXLE SEALS HAVE FAILED FOUR TIMES IN THE PAST FIVE YEARS. WHEN THEY FAIL, THE REAR BRAKES BECOME COATED WITH OIL, SIGNIFICANTLY INCREASING STOPPING DISTANCE.

Steering
Filed Oct 12, 2016137,000 milesMD

VEHICLE MADE WHINING NOISE AFTER GOING FROM PARK TO DRIVE. MOVED A FEW FEET AND STEERING BECAME VERY DIFFICULT. LEAKING TRAIL OF FLUID UNDERNEATH. PRIVATE MECHANIC CONFIRMED TODAY THAT THE POWER STEERING RACK IS COMPLETELY RUSTED THROUGH AND WAS THE SOURCE OF THE LEAK. VEHICLE HAS APPROXIMATELY 137K MILES. HAD I BEEN ON THE HIGHWAY, THIS WOULD HAVE BEEN DISASTROUS. I HAD JUST BEEN ON THE HIGHWAY.

Structure › Body
Filed Sep 8, 201694,000 milesWV

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED SEVERE RUST ON THE FRONT CROSS MEMBERS AND THE FRAME. THE DEALER INFORMED THE CONTACT THAT THE RECALL EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Structure › Body
Filed Aug 30, 2016231,000 milesVA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHLE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE TIRE BRACKET AND THE SPARE TIRE SEPARATED FROM THE VEHICLE DUE TO EXCESSIVE CORROSION. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 231,000.

Power Train
Filed Aug 26, 2016286,200 milesAK

FREQUENTLY FROM A PARK POSITION AND THEN SHIFTING AND TURNING SEEMS TO LACK RESPONSIVENESS.

Structure › Body
Filed Aug 12, 201682,642 milesVA

NOTIFIED OF SAFETY RECALL ON VEHICLE FOR RUST ON FRAME THAT WILL CAUSE STRUCTURAL FAILURE THAT CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE. TOOK VEHICLE TO TOYOTA DEALER TO BE REPAIRED. WAS TOLD THE REPAIR WAS MADE. INFORMED BY INSPECTION SERVICE CENTER THE REPAIR WAS NOT EFFECTIVE 8/10/2012, NOTIFIED TOYOTA CUSTOMER CARE 8/11/2016 OF THE PROBLEM THEY OPENED CASE #1608102651. I CONTACTED THEM AGAIN 8/12/2016 AND WAS INFORMED BY THE CASE MANAGER TOYOTA WOULD NOT INSPECT OR REPAIR THE VEHICLE. SHE INDICATED THE RECALL WAS LISTED AS LIMITED SERVICE AND NOT A SAFETY RECALL. SHE INDICATED THIS WAS AN ON-GOING ISSUE AND SEVERAL RECALLS HAD LAPSED FOR THIS SAME PROBLEM. BECAUSE THE RECALL HAD EXPIRED TOYOTA WAS NO LONGER RESPONSIBLE FOR THE DEFECT. THEY ONLY RUST ON THE VEHICLE IS ON THE DEFECTIVE FRAME. A RECALL REPAIR THAT DOES NOT FIX THE PROBLEM IS USELESS.

Air Bags
Filed Jul 17, 2016MS

TAKATA RECALL ALTHOUGH A TEST OF MY VIN NUMBER IN THE NHTSA DATABASE CAME UP NEGATIVE ON THE TAKATA RECALL, THERE HAVE BEEN CREDIBLE REPORTS, BY THE NEW YORK TIMES ,USA TODAY, AND AUTOMOBILE ENTHUSIAST WEBSITES, THAT 2002 TUNDRAS DO HAVE DEFECTIVE TAKATA AIRBAGS. SOME REPORTS ARE SPECIFIC IN SAYING THE BAGS ARE IN TUNDRAS SOLD IN THE GULF STATES, WHICH IS THE DISTRIBUTOR FOR MY DEALER IN JACKSON, MISS. CAN YOU INVESTIGATE THIS DISCREPANCY? IT IS TROUBLING THAT CREDIBLE SOURCES SEEMS TO BE IN CONFLICT, ESPECIALLY IN LIGHT OF THE VERY SPECIFIC FACTS RELATING TO TUNDRAS SOLD IN THE GULF STATES REGION. THANK YOU. HERE ARE SOME OF THE WEBSITES REPORTING THE 2002 TUNDRA IS SUBJECT TO RECALL: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2014/10/20/TOYOTA-AIRBAG-RECALL-TAKATA/17610199/ HTTP://WWW.NYTIMES.COM/INTERACTIVE/2014/10/22/BUSINESS/22TAKATA-TABLE-2-COLS.HTML HTTP://WWW.TUNDRAHEADQUARTERS.COM/BLOG/TOYOTA-TAKATA-AIR-BAG-RECALL/. *TR

Structure › Body
Filed Jul 5, 2016NY

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS AT A DEALER FOR SERVICE, THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE DEALER REFUSED TO PERFORM THE RECALL REPAIR STATING THAT THE REPAIR COMPOUND WAS NOT BEING SENT BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PERFORM THE RECALL REPAIR, STATING THAT THEY WERE NO PERFORMING THE RECALL REPAIR. THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

Unknown or Other
Filed May 17, 2016160,000 milesMA

I RECENTLY FOUND OUT ABOUT A PROBLEM WITH THE FRAMES OF CERTAIN TOYOTA TUNDRAS FROM A COWORKER. I FOUND THAT MY TRUCK FELL INTO THE CATEGORY, HOWEVER I WAS NEVER NOTIFIED OF ANY RECALLS OR SAFETY ACTIONS. I BROUGHT MY TRUCK INTO THE DEALERSHIP AND WAS TOLD THAT THE SPARE TIRE CARRIER WILL BE REPLACED AS WELL AS THE FUEL TANK STRAPS AND A COATING CAN BE APPLIED TO THE REAR PART OF THE FRAME. I ASKED HOW THE REST OF THE FRAME WAS AND WAS TOLD THERE WAS MAJOR ROT IN THE FRONT SECTION. I CALLED TOYOTA AND WAS TOLD THERE WAS NOTHING THEY WOULD DO ABOUT IT AS THE RECALL OR SAFETY ACTION EXPIRED ON 31 MARCH 2016. I EXPRESSED TO THEM THAT I WAS NEVER NOTIFIED OF ANYTHING ABOUT THE FRAMES AND WAS BASICALLY TOLD THERE WAS NOTHING THEY WOULD DO. I AM NOW STUCK WITH A TRUCK WITH A ROTTED OUT FRAME THAT TOYOTA IS NOT WILLING TO STAND BY, EVEN THOUGH I ONLY MISSED THE DEADLINE BY A MONTH AND A HALF, DUE TO THEM.

Structure
Filed May 16, 2016330,000 milesPA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE HAVING BODY WORK DONE ON THE VEHICLE BY AN INDEPENDENT MECHANIC, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE REAR FRAME OF THE VEHICLE WAS CORRODED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SIGNS OF CORROSION AFTER THE RECALL REMEDY WAS APPLIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 330,000.

Air Bags
Filed Mar 24, 2016160,000 milesAZ

THE AIRBAG LIGHT IS FLASHING AND I AM CONCERNED THAT THERE IS A PROBLEM RELATED TO THE AIRBAG RECALL THAT DOES NOT INCLUDE THE 2002 MODEL YEAR TOYOTA TUNDRA.

Structure › Body
Filed Mar 15, 201674,298 milesPA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT HAD THE VEHICLE INSPECTED BY THE DEALER AND WAS INFORMED THAT THERE WAS SEVERE FRAME RUST. THE VEHICLE RECEIVED AN UNDERCOATING; HOWEVER, IT FAILED TO ELIMINATE FURTHER FRAME RUST. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD FRACTURE WHILE DRIVING AND CAUSED SEVERE INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 74,298.

Structure › Body
Filed Mar 3, 2016171,145 milesUT

MY FIRST ISSUE WAS 3 YEARS AGO WHEN MY MUFFLER WAS SO RUSTED AWAY I FELT SOMETHING DRAGGING PULLED OVER AND SEEN MY MUFFLER HAD FALL ALMOST OFF HANGING THERE. THE NEXT YEAR I PULLED INTO MY WORK AND ALL MY STUDS ON MY TIRE BROKE AND MY TIRE AND RIM WENT ONE WAY AND ME AND THE TRUCK WENT OTHER WAY. NOW MY BRAKES KEEP STICKING THEN THEY FINALLY JUST STOPPED WORKING ALL TOGETHER AFTER REPLACING PADS. I HAVE WENT THUR 3 SETS OF TIRES IN 4 YEARS. I HAVE IT IN THE SHOP AND THEY ARE SAYING MY BRAKE LINES ARE COMPLETELY CORRODED AND FALLING APART.

Air Bags
Filed Jan 28, 2016100,000 milesMD

OUR 2002 TUNDRA AIRBAGS HAVE STOPPED WORKING AND A WARNING LIGHT HAS APPEARED, PER MECHANIC THEY WILL NOT INFLATE IF THERE IS AN ACCIDENT. WHEN I ENTER THE VIN IT STATES THAT MY TRUCK IS NOT INCLUDED IN THE RECALL.

Structure › Body
Filed Jan 4, 201698,000 milesMA

WE HAVE A SERIOUS RUST ISSUE WITH OUR 2002 TOYOTA TUNDRA. TOYOTA REPLACED A FRAME BUT REATTACHED ALL THE ALREADY RUSTED PIECES BACK ONTO THE NEW FRAME. THE BREAK LINE HAS RUSTED THROUGH ON SEVERAL OCCASIONS. WE HAVE GONE THROUGH A RED LIGHT & STOP SIGN. NO WAS HURT, WE WERE LUCKY BUT THIS TRUCK IS A DEATH TRAP. WE HAVE HIT THE SIDE OF THE GARAGE TRYING TO GET IT OUT OF GEAR BECAUSE EVERYTHING IS SO RUSTED. WE HAVE CONTACTED TOYOTA & HAVE BEEN TOLD IT'S A MAINTENANCE ISSUE NOT A DEFECT. THIS TRUCK 100% A DEFECT! IT IS A PILE OF METAL SITTING IN OUR DRIVEWAY BECAUSE I REFUSE TO PUT MY FAMILY IN IT. IT US IRRESPONSIBLE TO DRIVE THIS VEHICLES, SO IN OUR & THE PUBLICS BEST INTEREST IT SITS IN OUR DRIVEWAY.

Air Bags
Filed Nov 20, 2015OR

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Nov 5, 201565,000 milesME

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A STATE INSPECTION AND IT WAS DISCOVERED THAT THE FRAME WAS SEVERELY CORRODED. THE CONTACT MENTIONED THAT A NOTICE FROM THE MANUFACTURER WAS RECEIVED TO REPAIR THE CORROSION FOR FREE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINES AND THE FRAME WERE SEVERELY CORRODED. THE CONTACT MENTIONED THAT A CORROSION PROTECTION COMPOUND WAS USED BY THE DEALER, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 02/01/16 *BF ......UPDATED 04/01/16 *BF *TR

Structure › Body
Filed Oct 29, 2015120,000 milesMA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ABNORMAL RATTLING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRAME HAD CRACKED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Structure › Body
Filed Oct 21, 2015163,000 milesVA

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT END OF THE FRAME OF THE VEHICLE WAS RUSTED AND CONTAINED A HOLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 163,000.

Service Brakes
Filed Oct 15, 2015164,000 milesOH

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE DRIVESHAFT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME VERY DIFFICULT TO STOP, BUT THE VEHICLE WAS EVENTUALLY ABLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK STRAP FRACTURED AND FRACTURED THE BRAKE LINE. THE BRAKE LINE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

Structure › Body
Filed Sep 30, 201599,600 milesMD

I FOUND PORTIONS OF THE FRAME RUSTED THRU AND COULD NOT MOUNT STEP BARS. I MENTIONED THIS EARLIER IN A REPORT. I ALSO JUST FOUND MY SPARE TIRE MISSING AND FOUND THE BRACKET HOLDING IT HAD RUSTED AND THE TIRE WAS LOST WHILE DRIVING. WHEN AND WHERE IS UNKNOWN. TOYOTA EXAMINED THE TRUCK 2 YEARS AGO FOR A RECALL FOR RUST ISSUES AND SAID EVERYTHING WAS OK.THE TIRE LOSS IS IRRITATING AND DANGEROUS TO OTHER DRIVERS.

Unknown or Other
Filed Sep 15, 201599,400 milesMD

WHEN INSTALLING SIDE RAILS I DISCOVERED THE FRAME OF THE VEHICLE HAD RUSTED THRU AT THE LOCATION I WAS GOING TO DRILL A HOLE. THE TRUCK WILL NOT PASS INSPECTION AND THERE ARE SAFETY CONCERNS. TOYOTA WILL NOT ADDRESS THE ISSUE. THERE HAVE BEEN RECALLS FOR FRAME ISSUES IN THE PAST AND IT APPEARS TOYOTA HAS NOT SOLVED THE PROBLEM. THERE MAY BE MANY MORE VEHICLES OUT THERE AND DO NOT KNOW THEY HAVE A WEAKENED FRAME. TOYOTA NEEDS TO DO MORE TO RESOLVE THE ISSUE.

Fuel/Propulsion System
Filed Sep 2, 2015218,572 milesMI

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKING THE VEHICLE, THE PARKING BRAKE DID NOT ENGAGE. THE CONTACT OBSERVED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE AND THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. APPROXIMATELY TWO AND A HALF YEARS LATER, THE CONTACT OBSERVED THAT THE FRAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 218,572.

Suspension
Filed Aug 7, 2015VA

I HAD THE FRAME RUST UNDER COATING 'BAND AID' APPLIED TO MY 2002 TOYOTA TUNDRA BY A TOYOTA DEALER IN LYNCHBURG VA IN 2011. THE FRAME RUST HAS REAPPEARED SO I TOOK IT BACK TO THE DEALER ASKING FOR A NEW BAND AID TO FIX THIS PROBLEM AND WAS TOLD THERE WAS NO WARRANTY ON THE FIRST FIX AND TOYOTA WILL DO NOTHING. I FEEL LIKE IT IS TOYOTA'S RESPONCEABILITY TO REPAIR OR FIX THE UNDERBODY RUST PROBLEM BECAUSE THEY KNEW ABOUT THIS AND ARE TRYING NOT TO FULFILL THEIR OBLIGATION UNDER THE RUST RECALL AGREEMEENT WITH THE COURT.

Steering
Filed Aug 7, 2015219,000 milesOH

WHEN STARTED TRUCK, HEARD UNUSUAL WHINING NOISE. STARTED DRIVING AND STEERING BECAME DIFFICULT. STOPPED IN PARKING LOT AND FOUND POWER STEERING FLUID LEAKING OUT ON GROUND. ENTIRE RACK AND PINION SHOWING EXCESSIVE CORROSION AND LEAKING FLUID. WAS ABLE TO DRIVE TO TOYOTA DEALER. THEY ESTIMATE $1200 FOR AFTER MARKET REPAIR, AND $1600 FOR REPAIR WITH TOYOTA PARTS. TRUCK NOT SAFE TO DRIVE UNTIL REPAIRED. 2002 TUNDRA SR5

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Toyota Tundra → · Every Tundra year → · How the figures are calculated →