Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
TAKATA RECALL- MY HUSBAND HAD A SEIZURE WHILE DRIVING. HE CROSSED OVER TO ONCOMING TRAFFIC. HE HIT ONE CAR, WENT OVER A CURB AND DOWN AN EMBANKMENT AND ENDED UP HITTING THE BACK OF A SUBWAY. HIS CAR WENT THROUGH THE WALL INTO THE SUBWAY. AIR BAGS DID NOT DEPLOY. POLICE DID FILE A REPORT AND HE WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. HIS CAR WAS TOTALED.
DEC 13, 2015, WHILE BENDING DOWN TO PICK UP MY READING GLASSES IN THE DRIVEWAY, I NOTICED A CLEAN THROUGH FRACTURE OF THE FRAME, REAR PASSENGER SIDE, JUST IN FRONT OF THE SHOCK ABSORBER FITTING. A FEW DAYS EARLIER I HAD WONDERED WHY THE BED WAS TILTED UP PINCHING THE BACK OF THE CAB. THE VEHICLE HAD PASSED STATE INSPECTION YEAR AFTER YEAR AND HAD BEEN SEE BY MY REGULAR MECHANIC LESS THAN 2 YEARS AGO AND NO ISSUES WITH FRAME DETERIORATION WERE FOUND OR BROUGHT TO MY ATTENTION. I CONTACTED TOYOTA AND JUST YESTERDAY WAS TOLD, SORRY ABOUT YOUR "RUST" ISSUE, BUT THE WARRANTY HAS LONG EXPIRED. THIS IS A WELL DOCUMENTED DESIGN AND MANUFACTURING DEFECT TIED TO IMPROPER PREP BY TOYOTA FRAME CONTRACTOR DANA HOLDING CORP. THE VEHICLE WAS FULLY OPERATIONAL AND NOW IT IS UN-DRIVEABLE. IF THE VEHICLE HAD COME APART AT HIGHWAY SPEEDS, IT COULD HAVE CAUSED SERIOUS INJURY OR FATALITY. THIS IS MY ONLY MEANS OF TRANSPORTATION AS A FIXED INCOME RETIREE. THERE'S NO JUSTIFIABLE REASON A VEHICLE FRAME SHOULD FAIL LIKE THIS ONLY TO HAVE TOYOTA TELL ME THEY WILL DO NOTHING. MY TROUBLES ASIDE, THIS IS A VERY SERIOUS PUBLIC SAFETY RISK AND A RISK TO ALL SERVICE PERSONNEL, OWNERS, THEIR PASSENGERS AND OTHERS ON THE ROAD IN THEIR VICINITY. IT WAS ONLY BY SHEER LUCK THAT I DISCOVERED THIS WHILE THE VEHICLE WAS PARKED.
TOYOTA SENT A RECALL A FEW YEARS AGO TO CHECK AND FIX A PROBLEM WITH RUST ON THE VEHICLE FRAME. I TOOK IT IN FOR THE 'FIX', NOW (11/19/15) I FIND OUT MY FRAME HAS RUSTED THROUGH AND IS VERY UNSAFE TO DRIVE. THIS IS A POPULAR TRUCK AND THERE ARE ALOT ON THE ROAD, SOME MAY BE IN THE SAME SITUATION I AM IN. TOYOTA'S RESPONSE WAS' WE CAN'T HELP YOU'. AFTER THE 'FIX' I WAS TOLD THAT I WOULD HAVE NO PROBLEMS IN THE FUTURE.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A LOUD POP SOUND WAS HEARD AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR FRAME WAS SEVERELY CORRODED AND DETACHED. THE CONTACT MENTIONED THAT THE WHOLE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND IT WAS DISCOVERED THAT THE ENTIRE SUBFRAME HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT OBSERVED THAT THE LEAF SPRING FELL INTO THE FRAME AND PUNCTURED THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
ENGINE SURGES AT A COMPLETE STOP WHILE IDLING AND IF I DON'T PUT ENOUGH FOOT PRESSURE ON BRAKE PEDAL IT WILL LUNGE FORWARD. IT HAPPENED SO MANY TIMES I BECAME ACCUSTOM TO THE PROBLEM
MY 1999 TACOMA HAS JUST BEEN DECLARED UNSAFE TO DRIVE BY A LOCAL REPAIR SHOP DUE TO EXCESSIVE RUST ON THE FRAME (I BROUGHT IT TO THE SHOP TO HAVE SOME A/C WORK DONE). AS PART OF THE TOYOTA SERVICE PROGRAM, THE TRUCK WAS INSPECTED LAST IN OCTOBER 2013, AND PASSED THE CORROSION TEST. AT THAT POINT THE TRUCK HAD 106,000 MILES. I HAD PURCHASED THE TRUCK AFTERWARDS, BASED ON THIS INSPECTION BEING DONE BY TOYOTA AND PASSING. THE TRUCK NOW HAS 119,000 MILES ON IT, AND IT IS NOT SAFE TO DRIVE. I CALLED TOYOTA CORPORATE AND THEY STATED THAT SINCE THE TRUCK IS NOW OUTSIDE THE 15-YEAR COVERAGE PERIOD, I HAVE NO OPTIONS. I SHARED THAT THE TRUCK WAS INSPECTED BY THEM AND THAT IT IS NEARLY IMPOSSIBLE FOR A TRUCK TO GO FROM NO RUST ISSUE TO SIGNIFICANT RUST ISSUE IN LESS THAN 2 YEARS AND LESS THAN 14,000 MILES. SHE (PHYLLIS) AGREED WITH ME AND SAID THAT SHE WOULD BE FRUSTRATED ALSO AND THAT IT MAKES SENSE THAT THIS SHOULDN'T HAVE HAPPENED, BUT IT IS NOW OUTSIDE OF THE PERIOD SO I HAVE NO OPTIONS.
THE VEHICLE WAS RECALLED DUE TO CORROSION IN THE FRAME BENEATH THE LEAF SPRINGS. THE REPAIR WAS SUPPOSED TO BE FIXED IN JULY 2011 BY SPRAYING ANTI-CORROSION CHEMICALS. HOWEVER, THIS DID NOT SATISFY THE PROBLEM AS THE REAR IS SO RUSTED OUT IT IS UNSAFE TO DRIVE. NEITHER THE TOYOTA DEALER NOR THE TOYOTA COMPANY WILL FIX THIS NOW AS PART OF THE RECALL BECAUSE IT IS "EXPIRED" SINCE THE CORROSION NOW IS SO COMPLETE, IT IS OBVIOUS THAT THE "FIX" IN 2011 DID NOT WORK. THE TRUCK HAS LESS THAT 125,000 MILES AND SHOULD NOT BE RUSTED OUT.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT THE REAR FRAME OF THE VEHICLE WAS CORRODED NEAR THE LEAF SPRINGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
THE AIRBAG SENSOR WON'T STOP BLINKING. WHAT IF THERE'S AN ACCIDENT AND THE AIRBAGS WON'T DEPLOY? I BELIEVE SOMETHING WITH THE AIRBAG IS DEFECTIVE AND MAY BE A POTENTIAL SAFETY ISSUE.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE DEVELOPED A PERFORATION IN THE FRAME TO THE POINT THAT THE FRAME WAS RUSTED AND CORRODED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. MONTHS PRIOR TO THE FAILURE, THE FRAME WAS COATED WITH A SOLUTION AS A TEMPORARY REMEDY. THE REMEDY FAILED TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN, NHTSA CAMPAIGN NUMBER, AND FAILURE MILEAGE WERE NOT AVAILABLE.
THIS 1999 TOYOTA TACOMA FRAME IS COMPLETELY CORRODED AND CRACKED. VEHICLE IS ESSENTIALLY USELESS, NEARLY VALUELESS, AND A FINANCIAL AND SAFETY LIABILITY. WHEN I BROUGHT THIS TACOMA TO NORTHERN NEW YORK FOUR AND A HALF YEARS AGO, THE FRAME WAS IN NEARLY MINT CONDITION, AS WAS THE REST OF THE TRUCK. FOUR AND A HALF YEARS LATER THE FRAME IS COMPLETELY ROTTEN WITH RUST WHILE THE REST OF THE TRUCK IS IN GREAT CONDITION. THERE IS NO OUTWARD INDICATION THAT THE TRUCK IS READY TO CATASTROPHICALLY FAIL AT ANY MOMENT. THE EXTREMELY POOR CORROSION RESISTANCE OF THESE TOYOTA FRAMES IS AN UNACCEPTABLE RISK TO AMERICAN CONSUMERS. THIS POSES A RISK TO MY FAMILY'S SAFETY AND THE PUBLIC'S AS WELL. THIS ALSO REPRESENTS A FINANCIAL LIABILITY. TOYOTA PICKUPS ARE VALUED IN THE MARKETPLACE AS A TOP TIER VEHICLE, BUT IN REALITY HAVE A NEGATIVE VALUE. I AND OTHERS HAVE EACH LOST THOUSANDS OF DOLLARS IN THIS INVESTMENT WHILE TOYOTA IS ONE OF THE MOST PROFITABLE AUTO MAKERS IN THE WORLD. I DEMAND THAT WE PROTECT CONSUMERS FOR THE GOOD OF THE WHOLE AND PRESSURE TOYOTA TO RECALL AND NOTIFY THE PUBLIC OF THE RISKS WITH THESE PICKUP FRAMES.
ON APRIL 8, 2015, I TOOK MY 1999 TOYOTA TACOMA TO MY LOCAL MECHANIC I FOR ROUTINE MAINTENANCE. HE INFORMED ME THAT THE FRAME WAS SO SEVERELY RUSTED THAT IT WAS NO LONGER SAFE TO DRIVE AND THAT THEY WOULD NOT PERFORM THE REPAIRS. THEY ALSO INFORMED ME THAT ANY ATTEMPT TO REPAIR THE FRAME WOULD STILL RENDER IT UNSAFE. THEY ALSO CHECKED FOR RECALLS/BUYBACKS ON THE VEHICLE AND IT WAS NOT ELIGIBLE. I WAS PLANNING A 2000 MILE TRIP WITH LOAD. HAD I PROCEEDED WITH THE TRIP WITHOUT KNOWING THE EXTENT OF THE DAMAGE, I WOULD HAVE BEEN IN GRAVE DANGER. *TR
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. WHILE DRIVING AT 50 MPH, THE CONTACT HEARD A NOISE EMITTING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE LEAF SPRING SHACKLE FRACTURED FROM THE FRAME. IN ADDITION, THE CONTACT NOTICED CORROSION ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.
NOTICED MY TRUCK WAS LEAKING GAS. UPON FURTHER INSPECTION IT APPEARS TO BE COMING FROM THE TANK AND THEN I NOTICED THAT THE FRAME IS ROTTED OUT AROUND WHERE THE LEAF SPRING IS MOUNTED. MY TRUCK FRAME WAS INSPECTED BY TOYOTA YEARS AGO AND I WAS TOLD THAT IT PASSED. I KNOW ABOUT THE EXTENDED FRAME WARRANTY BUT JUST MY LUCK IT EXPIRED FOR MY TRUCK AT THE BEGINNING OF THIS YEAR. I USUALLY DO A VISUAL OF THE FRAME WHEN I WASH MY TRUCK BUT DIDN'T NOTICE ANYTHING. I'M NOT SURE WHAT I SHOULD DO I CAN'T DRIVE MY TRUCK THIS WAY. I KNOW TOYOTA IS GOING TO GIVE ME THE RUN AROUND. *TR
I PURCHASED MY 1999 TOYOTA TACOMA 4X4 11/2013 AT A SMALL DEALERSHIP. I CHECKED THE VEHICLE OUT PRETTY GOOD BEFORE PURCHASE AND FOUND LITE SURFACE RUST ON FRAME AND THOUGHT NOTHING TO WORRY ABOUT. 12/2014 I WAS WORKING ON EMERGENCY BRAKE, DO TO STICKING AND NOTICES A LARGE RUST HOLE AT THE REAR LEAF SPRING. I STARTED LOOKING ON THE INTERNET FOR LOCAL FRAME REPAIR COMPANY'S AND FOUND OUT ABOUT THE PROBLEM WITH THIS YEAR TACOMA. I CALLED TOYOTA SERVICE AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE THE WARRANTY RAN OUT ON FRAME RUST. I CALLED A LOCAL TOYOTA TO BUY A NEW FRAME, THEY TOLD ME THEY DON'T MANUFACTURE THAT YEAR ANYMORE. I TOOK IT TO A FRAME REPAIR SHOP AND THEY TOLD ME IT WOULD COST $2600 TO FIX THE REAR HALF SECTION OF THE FRAME AND TO REPLACE THE FRONT SECTION AS SOON AS POSSIBLE. THE WHOLE FRAME, IF THEY LOCATE ONE USED FROM OUT WEST AND REPAIR WOULD BE $6000. IT REALLY SEEMS THAT THERE IS A SERIOUS SAFETY ISSUE HERE AND THERE HASN'T BEEN A RECALL ON THE FRAME. IF THEY RECALL THEY HAVE TO FIX ALL THE YEARS MENTIONED. *TR
IT WAS UNDER WARRANTY FOR RUSTING UNDERNEATH.I'TS A1999 TACOMA THE MANUFACTOR SAID THE WARRANTY EXPIRED IN I THINK MARCH FOR MY TRUCK.BUT MY FRAME BROKE IN AUGUST AND THEY (TOYOTA) ARE NOT GOING TO DO NOTHING FOR ME ABOUT IT.I DIDNT RECIVE ANY OF THE RECALL NOTICES FROM THEM AND I TOLD THEM THIS .THEY TOLD ME THEY COULD ONLY DO WHAT THE DMV SENDS THEM WELL I HAVE HAD THE TRUCK SINCE 2006.SO YOU WOULD THINK SOMEBODY WOULD HAVE SENT SOMETHING!!! MY MAN IS SICK AND I HAVE TO BUM A RIDE AND THAT REALLY SUCKS!I'M NOT USED TO MOTHER MAY I.ANY WAY IT'S ALL A BLAME GAME.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER SUDDENLY LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT LOCATED ABOVE A LARGE DRAINAGE PIPE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY AND THE DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO SECURE THE OCCUPANTS DURING THE CRASH. THE DRIVER SUSTAINED BRUISING TO THE KNEES, THE BACK AND HEAD CONCUSSIONS. THE PASSENGER SUSTAINED A FRACTURED VERTEBRAE AND BRUISING TO BOTH LEGS AND LEFT ARM. THE DRIVER AND THE PASSENGER DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.
THE TOYOTA TACOMA 1999 THAT I PURCHASED HAD A 15 YEAR EXTENDED WARRANTY DUE TO A DEFECTIVE FRAME SUSCEPTIBLE TO RUST. THE WARRANTY ENDED ON 4/10/2014 BUT I DIDN'T PURCHASE THE VEHICLE UNTIL 7/27/2014. THE DEALER DID NOT DISCLOSE THE POOR FRAME CONDITION AND ALLOWED ME TO PURCHASE AN UNSAFE VEHICLE AT THE KBB VALUE. I CANNOT AFFORD TO REPAIR THE DEFECT OR BUY A NEW VEHICLE. IS THERE ANYTHING THAT NHTSA CAN DO? IS THERE ANY WAY THAT TOYOTA CAN BE ASKED TO EXTEND THE WARRANTY BY ONE MORE YEAR? CAN THEY MAKE THIS AN ACTUAL RECALL INSTEAD OF AN EXTENDED WARRANTY? THANK YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION. *TR
TL* THE CONTACT OWN A 1999 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING 50 MPH AND MAKING A LEFT TURN, THE REAR PASSENGER SIDE LEAF SPRING FRACTURED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE REAR PASSENGER LEAF SPRING AND SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
WE RECENTLY DISCOVERED A LARGE RUST HOLE IN THE FRAME IN FRONT OF THE REAR WHEEL OF OUR 1999 TOYOTA TACOMA. AFTER TALKING TO OUR MECHANIC ABOUT REPAIR, WE DISCOVERED THAT TOYOTA HAD ISSUED A WARRANTY EXTENSION FOR FRAME DUE ACCELERATED RUSTING OF THE FRAME AND MANUFACTURER DEFECT, BUT WE WERE NEVER NOTIFIED. WE CONTACTED TOYOTA, AND THEY SAID THE WARRANTY HAD EXPIRED ON JUNE 10, 2014. APPARENTLY, THE PREVIOUS OWNER HAD BEEN CONTACTED, BUT NOT US. WE PURCHASED THE TRUCK ON 2/20/2013. OUR MECHANIC HAS WARNED AGAINST DRIVING THE VEHICLE DUE TO FRAME ROT. TOYOTA IS NOT WILLING TO EXTEND THE WARRANTY EVEN THOUGH WE WERE UNAWARE OF IT AND NOT NOTIFIED. SO, WE NOW HAVE A VEHICLE THAT RUNS WELL AND IS IN GOOD SHAPE MECHANICALLY AND BODY-WISE, BUT WE HAVE CONCERNS ABOUT DRIVING IT SAFELY ON THE HIGHWAY. *TR
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. AFTER GREASING THE DRIVE SHAFT UNDERNEATH THE VEHICLE, THE CONTACT DISCOVERED THREE RUST HOLES LOCATED IN THE MIDDLE AND REAR OF THE LEAF SPRING MOUNT. THE DEALER STATED THAT THE MAIN FRAME WAS FAULTY DUE TO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE BUY BACK OFFER EXPIRED. THE FAILURE MILEAGE WAS 52,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED . THE FRAME WAS REPLACED AND SPRAYED WITH RUST PROOFING. UPDATED 12/16/2014 *JS
WE JUST LEARNED RECENTLY ABOUT THE ISSUE WITH THE TOYOTA FRAMES RUSTING OUT AND WHEN WE TOOK THE VEHICLE TO TOYOTA TO GET IT LOOKED AT THEY RESPONDED THAT THE 15 YEAR FRAME WARRANTY EXPIRED ON 5-27-2014. WE WERE NEVER NOTIFIED BY TOYOTA ABOUT THIS ISSUE, NOR WERE WE AWARE OF THIS PROBLEM UNTIL RECENTLY WHEN A FRIEND HAD AN ISSUE AND TOLD US ABOUT IT. IF TOYOTA WOULD HAVE NOTIFIED US WE WOULD HAVE HAD THE FRAME INSPECTED PRIOR TO THE WARRANTY PERIOD EXPIRING. THEY DID NOTIFY ME IN 2007 OR SO ABOUT A RECALL ON MY 1990 TOYOTA BUT NOT THIS ONE FOR MY 1999 WHICH IS VERY A SERIOUS ISSUE. *TR
TRUCK HAS PERFORATED RUST THROUGH THE FRAME. AFTER RESEARCHING ONLINE, THIS APPEARS TO BE A KNOWN ISSUE IMPACTING OLDER TOYOTA TACOMAS. I HAVE RECEIVED NO NOTICE OF ANY ISSUE FROM TOYOTA DESPITE HAVING A GOOD ADDRESS ON FILE, BUT AFTER CONTACTING TOYOTA, THEY HAVE INFORMED ME OF A 15 YEAR EXTENDED PROGRAM SPECIFICALLY FOR PERFORATED FRAME RUST ISSUES ON THIS TRUCK. PER TOYOTA, THIS PROGRAM LAPSED TWO MONTHS PRIOR TO MY CALL. ONLINE RESEARCH AND LOCAL DEALERSHIP CONFIRMS, TOYOTA WAS BUYING THESE TRUCKS BACK AND PAYING 150% OF THE KBB EXCELLENT VALUE, IN ORDER TO SIMPLY CRUSH THE TRUCK AND MOVE ON. PER TOYOTA, SINCE I HAVE FOUND THE PROGRAM ON MY OWN AND AM CALLING TWO MONTHS LATE, THEY ARE NOT WILLING TO TAKE ANY CORRECTIVE ACTION WHATSOEVER, EITHER REPAIR OR REPURCHASE. PER THE DEALER, THEY ARE GETTING MULTIPLE INQUIRES INTO THIS DUE TO PEOPLE NOT BEING AWARE OF THE PROGRAM. AT THIS TIME, THE FRAME IS SO DAMAGED DUE TO RUST THAT IT IS UNSAFE TO DRIVE DUE TO THE POTENTIAL OF TOTAL COLLAPSE. *TR
I PURCHASED THIS VEHICLE IN 02/11, FROM MY BROTHER. I HEARD ABOUT A RECALL AND CALLED BETTEN TOYOTA, NOW TOYOTA OF GRAND RAPIDS, BUT WAS TOLD THE VIN WAS NOT AFFECTED BY THIS RECALL. EARLY IN 2014, I NOTICED THE CAB CORNER HAD DROPPED DOWN. I LOOKED UNDERNEATH THE VEHICLE AND SAW THE FRAME WAS RUSTED. I CALLED TOYOTA OF GR; THEY TOLD ME TO CALL TOYOTA CUSTOMER SERVICE. I CALLED TOYOTA'S MAIN OFFICE (CUSTOMER SERVICE); THEY ASSIGNED ME A CASE NUMBER AND TOLD ME TO BRING IT TO A LOCAL DEALER AND HAVE THEM CHECK IT. I BROUGHT IT TO TOYOTA OF GR WHERE THEIR MECHANIC DEEMED IT UNSAFE TO DRIVE. TOYOTA OF GR SENT THIS REPORT TO TOYOTA CUSTOMER SERVICE. ON 4/24/14 I RECEIVED A LETTER FROM TOYOTA CUSTOMER SERVICE THAT "TOYOTA EXTENDED THE WARRANTY ON YOUR TACOMA FOR A PERIOD OF 15 YEARS WITH NO MILEAGE LIMITATION FROM THE VEHICLE'S IN SERVICE DATE, FOR PERFORATION OF THE VEHICLE'S FRAME CAUSED BY RUST CORROSION. BASED ON A RECENT INSPECTION OF YOUR TACOMA, IT APPEARS THAT THE FRAME IS INDEED PERFORATED. AS A RESULT, TOYOTA IS PREPARED TO REPURCHASE YOUR TACOMA." ON 4/25/14 I RECEIVED A LETTER FROM TOYOTA MOTOR SALES, U.S.A. INC. STATING THAT THEY WOULD REPURCHASE MY VEHICLE SUBJECT TO THE CONFIRMATION THAT MY VEHICLE COMPLIES WITH ALL OF THE CONDITIONS OF THE WARRANTY EXTENSION. I WAS ASKED TO SIGN AN AGREEMENT ACCEPTING THEIR REPURCHASE AMOUNT AND SEND IT BACK TO THEM WITH A COPY OF THE TITLE. THIS WAS COMPLETED ON 4/28/14. I RECEIVED A CALL FROM TOYOTA 4/30/14 STATING THAT THE TRUCK
FRAME RUST BY REAR DRIVER LEAF SPRING CONNECTION AND OBVIOUS RUST ALL OVER FRAME. *TR
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE LOCAL MECHANIC FOR INSPECTION, THE SUBFRAME WAS FOUND TO BE SEVERELY CORRODED. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 310,000.
ON MARCH 26, 2014, I LEARNED BY WORD OF MOUTH ABOUT THE RUST CORROSION PROBLEM WITH TOYOTA TACOMA'S. ON THAT DAY I CONTACTED TOYOTA TO VERIFY THE INFORMATION I RECEIVED. I WAS TOLD BY TOYOTA ABOUT THE "RUST CORROSION PROGRAM" AND THAT MY TACOMA WOULD NEED TO BE INSPECTED AND THAT I HAD UNTIL SEPT. 2014 TO GET THIS COMPLETED, AS THAT IS WHEN THE PROMOTION EXPIRED FOR MY TRUCK. I WAS ALSO TOLD THAT A LETTER NOTIFYING ME WENT OUT IN 2008 AND I WAS PROVIDED THE ADDRESS IT WAS SEND, WHICH WAS NOT THE ADDRESS WHERE MY TRUCK WAS REGISTERED IN 2008. THUS I DID NOT RECEIVE ANY INFORMATION FROM TOYOTA ABOUT THE PROGRAM. ON APRIL 14, 2014, THE FRAME ON MY 1999 TOYOTA TACOMA WAS INSPECTED BY A TOYOTA DEALERSHIP. UPON COMPLETION OF THE INSPECTION, IT WAS DETERMINED THAT MY TACOMA WAS "UNSAFE" TO DRIVE DUE TO A LARGE RUST HOLE ON THE FRAME FROM THE LEFT SIDE OF THE FUEL TANK TO THE REAR OF THE TANK. WHEN I REPORTED THIS INFORMATION TO TOYOTA THEY TOLD ME THAT THE PROMOTION HAD EXPIRED FOR MY TRUCK. I REFERENCED THE INFORMATION THAT I INITIALLY RECEIVED FROM TOYOTA AND THEY INFORMED ME THAT THE INFORMATION THAT I RECEIVED WAS WRONG AND THAT THEY WERE UNABLE TO DO ANYTHING FOR ME. I TOLD THEM THAT I HAD NEVER RECEIVED ANY INFORMATION FROM TOYOTA REGARDING THE RUST ISSUE, SO HOW WOULD I KNOW TO DO ANYTHING. THEY TOLD ME THAT THEY WERE "SORRY" AND THEY COULDN'T DO ANYTHING ABOUT IT. I CONTACTED THE EXECUTIVE OFFICES AND AGAIN WAS TOLD THERE WAS NOTHING THAT COULD BE DONE AND THEY WERE SORRY. S
WHILE BREAKING SLOWLY COMING TO A STOP , I LOST MY ALL MY BREAK CONTROLS. FORTUNATELY I WAS ABLE TO STOP THE VEHICLE WITH NO FATALITIES. THE TOW TRUCK BROUGHT ME TO MY MECHANICS FACILITY AND INDICATED THAT THE TRUCKS STEEL FRAME AND PARTS RECEDED BACKWARDS PLACING PRESSURE ON BREAK LINES UNDER TRUCK TO SNAP. HE SHOWED ME THAT RUSTING OF THE FRAME CAUSED THE PROBLEM. THE CARRIAGE MOVED BACK BY 4" DUE TO RUSTING AND DETERIORATION. I CALLED TACOMA CUSTOMER SERVICE AND THEY SAID NOTHING CAN BE DONE TO HELP PAY FOR MY EXPENSES. IT'S COSTING ME $1,750 TO REPLACE FRAME AND REPAIR DAMAGES TO BREAKS AND OTHER COMPONENTS. *TR
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED WHILE HAVING HIS VEHICLE INSPECTED HE WAS MADE AWARE THAT THE FRAME HAD FRACTURED AS A RESULT OF CORROSION. THE TECHNICIAN STATED THAT WELDING WAS NOT AN OPTION TO REPAIR THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 160,000. *TR
WE OWN A 1999 TOYOTA TACOMA WITH THE RUSTED FRAME RECALL. WE HAD IT INSPECTED IN 2008 AT RICK HENDRICK TOYOTA IN FAYETTEVILLE, NC IT HAD SURFACE RUST BUT THEY SAID NOTHIN TO WORRY ABOUT. IT IS NOW 2014 AND THE DRIVERS SIDE REAR LEAF SPRING FRONT MOUNT ROTTED RIGHT OFF AND THE FRAME IS CRACKED RIGHT THROUGH. TOYOTA WILL NOT HONOR THE FRAME REPLACEMENT EVEN THOUGH THE INSPECTION WAS DONE IN 2008 AND THEY FOUND NOTHING WELL I HAVE PICTURES OF NOTHING LEFT OF MY TRUCKS FRAME AND NOT IT TOTALLY UNSAFE TO DRIVE . WHAT CAN I DO WITH TOYOTA NOT KEEPING ME AND MY FAMILY SAFE ? *TR
LOWER BALL JOINT SEVERED. MY FAMILY AND I WERE LUCKY THAT IT DID NOT HAPPEN A FEW MINUTES BEFORE ON HIGHWAY GOING 60MPH. WE WERE ON AN EXTENDED TRIP AND HAD SLOWED DOWN GOING THROUGH A TOWN, STOPPED AND WERE MAKING A U-TURN WHEN THE FRONT LEFT WHEEL PRACTICALLY FELL OFF. *TR
THE CAR IN FRONT OF ME STOPPED ON THE FREEWAY AND I WAS NOT ABLE TO STOP IN TIME. MY FRONT RIGHT HIT HIS REAR LEFT, AND MY CAR SPUN 180 DEGREES INTO THE LANE NEXT TO THE ONE I HAD BEEN IN AND I WAS FACING THE ONCOMING TRAFFIC. MY AIR BAGS DID NOT DEPLOY. *TR
FRAME RUSTED THROUGH. THE TRUCK WAS PURCHASED FROM TOYOTA LIBERTYVILLE, THEY REFUSED TO REPAIR MY TRUCK. ACCORDING TO TOYOTAS DOCUMENT MY TRUCK SHOULD BE EITHER PURCHASED OR REPAIRED HTTP://PRESSROOM.TOYOTA.COM/ARTICLE_DISPLAY.CFM?ARTICLE_ID=2712. *TR
I PURCHASED A 1999 TOYOTA TACOMA IN 8/2000. THE VEHICLE HAD A BLOWN ENGINE THAT HAD BEEN REPLACED AND HAD BEEN INVOLVED IN A MINOR ACCIDENT. I BOUGHT IT FROM A LOCAL AUTO-BODY SHOP FOR $10,500 WHERE IT HAD BEEN REPAIRED. I HAVE MADE MY LIVING WITH THIS TRUCK AND HAVE PUT OVER 200 K MILES ON IT WITH NO MAJOR REPAIRS. IT HAS BEEN TROUBLE-FREE AND I HAD NO THOUGHTS OF REPLACING IT. IN OCTOBER 2008, I TOOK THE TRUCK TO A TOYOTA DEALER TO BE INSPECTED FOR RUST, ON THE ADVICE OF AN FRIEND. NO RUST PERFORATION WAS FOUND. IN AUGUST 2011 I RECEIVED A LETTER FROM TOYOTA ENCOURAGING ME TO HAVE THE TRUCK RE-INSPECTED FOR FRAME RUST. I DID THIS ON 12/30/2011. THIS TIME THEY FOUND RUST ON THE DRIVER'S SIDE, ON THE INSIDE OF THE FRAME. THE DEALER TOLD ME THAT I COULD NOT DRIVE THE TRUCK WITHOUT SIGNING A WAIVER AND THAT THE TRUCK WAS ELIGIBLE FOR TOYOTA'S REPURCHASE PROGRAM. I WAS GIVEN A RENTAL VEHICLE PAID FOR BY TOYOTA. ON 1/5/2012 I WAS TOLD THE TRUCK DID NOT QUALIFY FOR THE REPURCHASE PROGRAM BECAUSE IT HAD A SALVAGE TITLE AND TO PICK IT UP BY THE END OF THE DAY. I HAVE LOST A VEHICLE WITH NO COMPENSATION AND NO RECOURSE WITH TOYOTA. THERE IS NO RELATIONSHIP BETWEEN THE FACTS THAT RESULTED IN MY TRUCK HAVING A SALVAGE TITLE AND THE FRAME RUST. TOYOTA ISN'T INTERESTED IN ENTERTAINING THE MERIT OF MY CLAIM, PERIOD. PLEASE HELP ME. I DON'T KNOW WHAT TO DO. *TR
I HAVE A 1999 TOYOTA TACOMA WHICH ONLY HAS 30,000 MILES ON IT AND TOOK IT IN FOR AN OIL CHANGE TO FIND OUT THE SERVICE DEPARTMENT HAD PUT A HAMMER THROUGH THE FRAME WHERE IT HAD RUSTED OUT. NOW THE DEALER HAS MY TRUCK AND SAID THAT IT IS NOT GOING TO BE ABLE TO BE REPAIRED BECAUSE THEY DO NOT MAKE THIS FRAME ANYMORE. I HAVE TAKEN GREAT CARE OF MY TRUCK ONLY TO FIND OUT THAT TOYOTA IS ONLY GOING TO GIVE ME 150% BB VALUE DUE TO THERE FAULTY FRAME. THIS IS NOT THE CONSUMERS ERROR AND SHOULD NOT HAVE TO HELD WITH THE COST OF THERE FAULTY PRODUCT. *TR
TL* THE OWNS A 1999 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHEN HE WAS ADVISED THAT THE FRAME WAS COMPLETELY RUSTED. THE DEALER TOOK PICTURES OF THE FRAME AND CALLED THE MANUFACTURER BUT THE MANUFACTURER WOULD PROVIDE NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THE REAR PASSENGER SIDE OF THE FRAME WAS SEVERELY DAMAGED WHICH RESULTED IN A LARGE HOLE DUE TO THE RUST CORROSION. THE MANUFACTURER ISSUED A VOLUNTARY RECALL PERTAINING TO THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE PHOTOGRAPHS WERE TAKEN OF THE FRAME. THE VIN WAS INCLUDED IN THE RECALL; HOWEVER THE FRAME DAMAGE WAS BEYOND REPAIR. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE CONTACT STATED THERE WERE NO RESOLUTIONS WITH THE DEALER OR MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 211,753. UPDATED 09/15/11 *BF UPDATED 12/13/11
TL* THE CONTACT SUBMITTED AN EMAIL AND REQUESTED THAT THE OFFICIAL IVOQ BE WRITTEN VERBATIM TO HIS SUBMITTED EMAIL: SEVERAL WEEKS AGO, I RECEIVED A LETTER FROM TOYOTA USA STATING THEIR SERVICE CAMPAIGN ON TACOMA'S FRAMES RUSTING IN SPECIFIC COLD CLIMATES. I FOLLOWED THE INSTRUCTIONS AND CONTACTED A-1 TOYOTA IN NEW HAVEN, CT WHERE THEY INSPECTED MY TRUCK. THE SERVICE MANAGER TOLD ME THAT THE FRAME LITERALLY SAGGED AT THE RUST PENETRATION POINTS WHILE ON THE LIFT. THEY GAVE ME A LOANER CAR THE NEXT DAY AND SAID THEY WILL CONTACT ME REGARDING PURCHASING THE TRUCK BACK BECAUSE THE FRAME RUST WAS SO BAD. ANOTHER COUPLE OF DAYS PASSED AND I RECEIVED A PHONE CALL FROM THE COMPANY (ISG) HANDLING THE PROGRAM. THEY INFORMED ME THAT AFTER THEY RAN A CARFAX AND SAW A SALVAGE TITLE IN THE PAST, THAT THEY WILL NOT HONOR THE SERVICE CAMPAIGN FOR MY TRUCK. I BOUGHT THIS TRUCK ON 6/12/07 AND PUT A LOT OF MONEY INTO HER. NOW FOR THE REALLY BIZARRE PART...... IN JAN OF 2010, I WAS FOLLOWING A LOCAL FELLOW (WHO WAS INJURED IN A MOTORCYCLE ACCIDENT YEARS AGO) ON HIS 3-WHEELED BIKE SO HE COULD REPAIR A FLAT TIRE. I HAD MY FLASHERS AND HEADLIGHTS ON AND GOING APROX 5MPH. I WAS TRYING TO PROTECT HIM AS HE RODE ALONG THE SIDE OF THE ROAD (APROX 9:00 AM). I LOOKED INTO MY REARVIEW MIRROR AND NOTICED A VOLVO XC-90 COMING UP BEHIND ME FAST. THE SPEED LIMIT WAS 30MPH AND HE WAS EASILY DOING 50. HE REAR-ENDED ME AND PUSHED MY TRUCK UP NEXT TO WHERE THE FELLOW WAS ON HIS BIKE. THE OTHER DRIVER WAS CITED FO
I BOUGHT A 1999 TOYOTA TACOMA FROM A PRIVATE PARTY A COUPLE OF YEARS AGO. WHEN I WENT TO REGISTER THE VEHICLE THE TITLE CAME BACK AS A "REBUILD". JUST RECENTLY I GOT A RECALL NOTICE FROM TOYOTA CORPORATE WITH THE VIN OF MY VEHICLE PRINTED ON IT TELLING ME THAT THERE IS A BUY BACK FOR VEHICLES OF MY YEAR AND VIN. I CALLED TOYOTA CORPORATE ABOUT A MONTH BACK AND ENDED UP SPEAKING WITH A CASE MANAGER CONCERNING THE BUY BACK/RECALL NOTICE AND INQUIRED IF I WAS COVERED UNDER THIS NOTICE THAT I RECEIVED AS MY TITLE WAS A "REBUILD". IN MAINE THERE IS A SALVAGE TITLE AND ALSO A REBUILD TITLE WHICH ARE NOT THE SAME THING. MY REBUILD TITLE DID NOT HAVE ANYTHING TO DO WITH THE FRAME BEING DAMAGED OR REPLACED AND IT IS THE SAME ONE THIS VEHICLE WAS MANUFACTURED WITH. THE TRUCK LOOKS ALMOST NEW. THERE IS NO RUST ANYWHERE ON THIS VEHICLE EXCEPT WHERE THE FRAME IS ROTTED TO THE POINT THE VEHICLE IS PROBABLY UNSAFE. THE RUST STARTS JUST IN FRONT OF THE SPRING SHACKLE SUPPORTS AND RUNS ABOUT 1 1/2 FEET ON BOTH SIDES OF FRAME. THE TOYOTA REP STATED IT WAS NOT COVERED AND THEY WERE NOT GOING TO DO ANYTHING ABOUT THE ISSUE BECAUSE OF THE TITLE. I INFORMED THE MAN AT TOYOTA THAT THIS VEHICLE MAY HAVE A REBUILD TITLE BUT THE FRAME ROTTING OUT HAD NOTHING TO DO WITH THE DAMAGE TO THE VEHICLE THAT CREATED THE REBUILD TITLE BUT WAS STILL A RESULT OF TOYOTA USING INFERIOR MATERIALS WHEN DANA MANUFACTURED THE FRAME FOR TOYOTA. THE CASE MANAGER INFORMED ME THAT THE PREVIOUS OWNER HAD ALREADY HAD THAT VE
TL*THE CONTACT OWNS A 1999 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS SIGNIFICANT CORROSION TO THE FRAME OF THE VEHICLE; HE WAS INFORMED BY THE DEALER. THE DEALER STATED THAT THEY WOULD CALL THE MANUFACTURER TO SET UP A BUY BACK. THE MANUFACTURER DENIED THE BUY BACK BECAUSE THE VEHICLE WAS SALVAGED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 197,000. THE FAILURE MILEAGE WAS APPROXIMATELY 196,000.
ON 02/12/09 AUTOMOBILE DEALERSHIP INSPECTED, FOUND, PHOTOGRAPHED AND DOCUMENTED RUST PERFORATION ON THE FRAME OF MY 1999 TRUCK WITH ONLY 72,000 MILES. THE TRUCK WAS IN PRISTINE CONDITION OTHERWISE. A PREVIOUS INDEPENDENT WELDER/HITCH INSTALLED DECLARED THE FRAME TOO THIN AND WEAK TO INSTALL ANY KIND OF TRAILER HITCH ON THE BACK AND THERE WAS MASSIVE PUFFY, SWOLLEN, FLAKY, RUSTY AREAS TO THE FRAME ONLY VISIBLE UNDERNEATH THE TRUCK. THE MANUFACTURER RECEIVED THE E-MAILED PICTURED FROM THE DEALER AND DENIED COVERAGE UNDER THE EXTENDED WARRANTY, AND THE PLATINUM VEHICLE SERVICE AGREEMENT, TAT COST $ 1,175. THE SERVICE MANAGER EXPLAINED THE DECISION WAS TOTALLY MADE BY THE MANUFACTURER BASED ON THE FEW E-MAILED PICTURED, HE HAD NOTHING TO DO WITH IT, AND FURTHER, HE HAD SEEN LESS RUSTY FRAMES THAN MINE TAKEN OFF THE ROAD IMMEDIATELY AND BOUGH BACK UNDER THE RECALL PROGRAM. I WAS SENT BACK ON THE ROAD TO DEAL WITH THE FRAME MYSELF AND I IMMEDIATELY WROTE TWO LETTER PLEADING THE MANUFACTURER FOR ANOTHER INSPECTION AT ANOTHER DEALER. I WAS DENIED THAT REQUEST. MEANWHILE, TWO INDEPENDENT MECHANICS ADVISED ME NOT TO DRIVE IT. I MOSTLY PARK THE TRUCK IN MY DRIVEWAY AND TRIED NOT TO THINK ABOUT THE MONTHLY PAYMENTS AND INSURANCE THAT CONTINUE. THE REGISTRATION EXPIRED IN MY DRIVEWAY AND I DID NOT RENEW IT UNTIL THE HOMEOWNERS ASSOCIATION RULES REQUIRED IT. ON 10/13/10, I DROVE MY TRUCK TO THE DEALERSHIP AND IT WAS INSPECTED AGAIN. I WAS TOLD THE CORPORATION WOULD BUY IT BACK UNDER THE RE
1999 TOYOTA TACOMA. CONSUMER WRITES IN REGARDS TO FRAME RUST PERFORATION *TGW WHEN THE VEHICLE WAS INSPECTED, RUST WAS FOUND AND DOCUMENTED AND PICTURES WERE E-MAILED TO TOYOTA. TOYOTA DENIED THE CONSUMERS REQUEST TO RE-PURCHASE THE VEHICLE. THE CONSUMER WROTE TOYOTA TWO LETTERS ASKING THEM TO RECONSIDER AND TO HAVE THE VEHICLE INSPECTED AGAIN. TOYOTA AGREED TO BUY THE VEHICLE BACK UNDER RECALL, BUT NOT AT THE VALUE THE CONSUMER WANTED. *JB UPDATED 12/28/10.*JB UPDATED 01/13/11.*JB THE CONSUMER STATED HE WOULD LIKE FOR NHTSA TO EXAMINE THE FRAME OF HIS TRUCK. UPDATED 02/10/11
TL* THE CONTACT OWNS A 1999 TOYOTA TACOMA 4X4 V6. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE GARAGE. THE VEHICLE WAS SHUT OFF AND THE KEY WAS NOT IN THE IGNITION WHEN THE FAILURE OCCURRED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THE PROBLEM WAS CAUSED BY A STARTER SHORTAGE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
1999 TOYOTA TACOMA. S10 APPROPRIATE HANDLING- LETTER FROM REGARDING TOYOTA PROBLEMS *TGW
1999 TOYOTA TACOMA 4X4 PICKUP - FRAME RAIL RUST. *TR
RECENTLY SPOKE WITH SEVERAL TOYOTA TACOMA OWNERS WHO RELATED FRAME RUST PROBLEM. CHECKED TRUCK AND FOUND RUST ON FRAME(FINGERS WENT THROUGH FRAME IN SPOTS. TOOK VEHICLE TO TOYOTA SERVICE AND WAS TOLD NOT TO DRIVE TRUCK DUE TO EXCESSIVE RUST ON FRAME. THEN THEY RETURNED THE TRUCK TO ME TO DRIVE HOME?? TO RETURN IN TWO DAYS WHEN THEY WOULD HAVE A LOANER TRUCK FOR ME. RETURNED TRUCK TO TOYOTA AND AFTER A HUGE HASSLE THEY ARRANGED TO RENTAL VEHICLE FOR ME TO DRIVE. NOW TOYOTA DEALER HAS KEPT THE TRUCK BECAUSE IT IS UNSAFE TO DRIVE. I AM WAITING FOR SOMEONE FROM TOYOTA TO CONTACT ME - HAVE BEEN TOLD I QUALIFY FOR A BUYOUT. THE DEALER/SERVICE DEPT. HAS NOW WASHED THEIR HANDS OF THE PROBLEM, TELLING ME I HAVE TO WAIT FOR TOYOTA TO CONTACT ME BUT HAVE NO IDEA HOW LONG IT WILL TAKE - WEEKS MAYBE. IN ADDITION, I WAS NOT PLANNING TO BUY A NEW VEHICLE - DIDN'T WANT THE EXPENSE BUT MAY NOT HAVE A CHOICE. *TR
TL* THE CONTACTS OWNS A 1999 TOYOTA TACOMA. WHILE DRIVING 65 MPH, AN UNUSUAL NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE FLY WHEEL WAS CRACKED. REPAIRS WERE MADE ACCORDINGLY. ONE YEAR LATER, THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE AND IT WAS DISCOVERED THE UNDER CARRIAGE WAS ROTTED, AS WELL AS THE MUFFLER. THE PARTIAL UNKNOWN REPAIRS WERE MADE TO THE VEHICLE AT THE OWNERS EXPENSE. THERE WERE NO RECALLS ON THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 170,000.
I HAVE RECEIVED A LETTER FROM TOYOTA MOTOR CO. ALONG WITH 814,000 OTHER OWNERS OF TOYOTA TACOMA'S BUILT BETWEEN 1995-2000 STATING THAT OUR FRAME RUST WARRANTY HAS BEEN EXTENDED FOR 15 YEARS FROM DATE OF ORIGINAL PURCHASE AS A RESULT OF A FRAME RUST BECAUSE A PROCESS THAT WAS NOT DONE BY THE FRAME SUPPLIER TO TOYOTA. IF FRAME IS FOUND TO HAVE RUST TOYOTA MOTOR CO. WILL BUYBACK VEHICLE AT 150% OF HIGHEST KBB RETAIL VALUE. TOYOTA EXPECTS TO BUYBACK APPROX. 50% OF VEHICLES STILL ON THE ROAD. MOST OF THESE VEHICLES WILL BE FROM THE CENTRAL AND NORTHEASTERN PARTS OF THE US BUT THEY HAVE BOUGHT BACK VEHICLES IN ALL PARTS OF THE NATION INCLUDING CALIFORNIA. THIS CAMPAIGN BEGAN IN MID-2008. SO NOW I HAVE A VEHICLE THAT HAS SOME SURFACE RUST ON THE FRAME BUT NOT ENOUGH TO WARRANT THE BUYBACK PROGRAM AT THIS TIME BUT IN THE MEAN TIME WHILE THE FRAME RUSTS INTO THE TOYOTA BUYBACK STANDARDS MY KBB VALUE DECREASES, I DRIVE AROUND A VEHICLE WITH COMPROMISED FRAME INTEGRITY IN THE EVENT OF AN ACCIDENT, AND NO ONE WANTS TO BUY MY VEHICLE BECAUSE IT HAS THIS LATENT PROBLEM NOW WELL ESTABLISHED/DISTRIBUTED THROUGHOUT THE MEDIA. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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