Page 3 of 5 · complaints 101–150 of 247

2012 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Tires
Filed Aug 7, 201791,110 milesNC

FIRESTONE PRIMEWELL VALERA TOURING II DOT #Y9HRCLTX2015... TIRE LOSING AIR. THE TIRE HAS SMALL CRACKS ON THE SIDEWALL AND IS SLOWLY LEAKING AIR. THE MANUFACTURER HAS ISSUED RECALLS. THEY CITE POTENTIAL TIRE FAILURE ASSOCIATED WITH THIS DEFECT. ALSO NOTICING CRACKS ON TWO OTHER TIRES... DOT #Y9HRCLTX2115 AND DOT #Y9HRCLTX1415. OTHER PRIMEWELL VALERA TOURING II TIRES ARE ALSO INCLUDED IN THE RECALL. DETAILS AT HTTP://RECALL.PRIMEWELL-US-COM/

Air Bags
Filed Aug 4, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TRI COUNTY TOYOTA (15 D AND L DR, ROYERSFORD, PA 19468) WHO STATED THAT PARTS WOULD POTENTIALLY BE AVAILABLE IN FALL OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SUGGESTED THAT THE CONTACT SHOULD APPLY FOR A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... .UPDATED 11/16/17 *BF *JS

Structure › Body
Filed Jul 28, 2017FL

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 28, 2017CA

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 27, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (LARRY H MILLER TOYOTA IN CORONA, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body › Door
Filed Jul 26, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. WITHOUT WARNING, THE PASSENGER SIDE SLIDING DOOR OPENED. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER (AUTO NATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, (562) 802-4000) WHO DISCONNECTED THE FUNCTION, BUT THE FAILURE CONTINUED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). IT WAS UNKNOWN WHEN THE MANUFACTURER WOULD PROVIDE THE REMEDY AND PARTS TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO RECEIVE A SOLUTION TO COMPLETE THE RECALL REPAIRS WITH THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 20, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TOYOTA OF NORTH MIAMI (16600 NW 2ND AVE, MIAMI, FL 33169) AND TOYOTA OF HOLLYWOOD FL (1450 N STATE RD 7, HOLLYWOOD, FL 33021) WHO STATED THAT PARTS WERE NOT AVAILABLE FOR EITHER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 16V850000 (STRUCTURE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 17V006000 (AIR BAGS).

Air Bags
Filed Jul 17, 2017OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOSEPH AIRPORT TOYOTA (LOCATED AT 1180 W. NATIONAL RD, VANDALIA, OH 45377 (937-898-8060)) WAS CONTACTED ABOUT REPAIRING THE VEHICLE. THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY AVAILABLE FOR VEHICLES LOCATED IN ZONE B. THE MANUFACTURER WAS ALSO CONTACTED AND THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBILITY OF RECEIVING A LOANER VEHICLE; HOWEVER, THE OFFER WAS NOT CARRIED OUT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Jul 15, 2017133,000 milesCT

THE VEHICLE WAS STATIONARY WHEN THE POWER DOOR CABLE SNAPPED AND THE DOOR WILL NOW ONLY OPEN APPROXIMATELY SEVERAL INCHES. THIS POSES A SAFETY HAZARD AS CHILDREN IN THE BACK COULD BECOME TRAPPED IN THE VEHICLE. WHEN I CONTACTED THE DEALER I WAS TOLD THIS WAS AN INCREDIBLY COMMON PROBLEM WITH THE SIENNA MINIVANS BUT TOYOTA WAS NOT DOING ANYTHING TO REMEDY THE ISSUE.

Steering1 injured
Filed Jul 12, 201739,475 milesNY

THE VEHICLE SUDDENLY SWITCHED FROM PARKING POSITION INTO REVERSE WITHOUT ENGAGING THE BRAKE PEDAL AND ROLLED BACK. BEFORE ROLLING BACK THE VEHICLE WAS STATIONARY IN THE PARKING POSITION ON THE DRIVEWAY OF MY HOUSE

Structure › Body
Filed Jul 10, 2017NY

THE RECALL WAS ISSUED JUST OVER A YEAR AGO AND IT HAS NOT BEEN CORRECTED BY THE MANUFACTURER. THIS IS UNACCEPTABLE! WHY HASN'T THE MANUFACTURER BEEN FORCED TO COME UP WITH A PERMANENT SOLUTION TO THE PROBLEM AND NOT A WORK AROUND AS THEY SUGGESTED IN THE RECALL NOTICE? FINE THEM HEAVILY FOR NOT HAVING A TIMELY FIX AVAILABLE.

Air Bags
Filed Jul 10, 2017OR

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

Air Bags
Filed Jul 10, 2017TX

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON MCGILL TOYOTA OF KATY, TEXAS WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ UPDATED 11/1/2017*JS THE CONSUMER WAS CONTACTED TO HAVE THE SLIDING DOOR REPAIRED, BUT NOT THE AIRBAG. UPDATED 11/1/2017*JS

Wheels
Filed Jul 9, 201791,000 milesMO

TOYOTA SIENNA GOES THROUGH TIRES AT A RATE 1.5-TWO TIMES AS FAST AS THE TIRE MANUFACTURERS EXPECTED MILE WARRANTY. MICHELIN PRIMACY MXV4 (NOT A CHEAP TIRE) HAD A LITTLE OVER 40K MILES BEFORE THEY NEEDED TO BE REPLACED. REPLACED WITH CONTINENTAL TRUE CONTACT (90,000 MILE TIRE) AND I HAVE DRIVEN ABOUT 45K MILES ON THEM AND THEY ARE ONCE AGAIN IN NEED OF REPLACEMENT. I ROTATE TIRES AT THE DEALERSHIP ON A REGULAR BASIS AS WELL AS KEEP THEM INFLATED AT THE RECOMMENDED INFLATION. VEHICLE HAS ALSO HAD REGULAR ALIGNMENT CHECKS AND PERFORMED ALIGNMENTS. IN READING MULTIPLE FORUMS, THIS SEEMS TO BE AN ISSUE WITH THE TOYOTA SIENNA THAT TOYOTA REFUSES TO CORRECT, NOT A TIRE MANUFACTURER PROBLEM.

Air Bags
Filed Jun 23, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER (MICHAEL TOYOTA) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NOTHING COULD BE DONE ABOUT THE PARTS FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electrical System
Filed Jun 21, 2017NY

POWER SLIDING DOORS WON'T LATCH AND FLY OPEN WHILE DRIVING. HARDLY EVER USED THE PASSENGER SIDE. DEALER LEBRUN TOYOTA "FIXED" BY PLACING ON MANUAL. ALSO GOT A RECALL LETTER IN JANUARY 2017 STATING "NO REMEDY YET AND WAIT FOR NEXT LETTER". JUNE 13TH THEY FLEW OPEN AGAIN AND UNABLE TO CLOSE. ULTIMATELY BUNGEED DOORS CLOSED TO GET HOME 30 MILES. THEN HAD TOWED (MY EXPENSE - TOYOTA WOULDNT COVER) TO LEBRUN AGAIN. THEY NOW SAY ITS NOT COVERED UNDER RECALL AND ITS BECAUSE THE LATCHES ARE FAULTY AND NEED REPLACING. OVER $2100. CALLED TOYOTA AND WAS "SORRY FOR THE EXPERIENCE I WAS HAVING - LATCHES ARE NOT ON RECALL - ONLY THE CABLES AND MY PROBLEM IS WITH FAULTY LATCHES". VEHICLE DOORS DONT OPEN SPONTANEOUSLY UNLESS IN MOTION....WHEN STILL - THEY STAY CLOSED. I USE THIS FOR WORK AND WAS SUPPOSED TO START AS AN UBER DRIVER JUNE 29TH - I AM AND WILL LOSE LOTS OF MONEY AND AM VERY DEPRESSED ABOUT MY CHOICE OF BUYING MY FIRST NEW VEHICLE.

Structure › Body › Door
Filed Jun 7, 201782,000 milesNY

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR FAILED. WHILE DRIVING AT LOW SPEEDS, THE DOOR INDEPENDENTLY OPENED AND CAUSED THE MOTOR TO FAIL. THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WILLIAMS TOYOTA IN ELMIRA, NEW YORK; 607-796-9201, WHERE IT WAS DIAGNOSED THAT THE MOTOR AND LINKAGES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE:BODY:DOOR). THE FAILURE MILEAGE WAS 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 5, 2017MA

NOTHING HAPPENED YET, BUT THE TOYOTA NOTICE SAYS NOT TO LET ANYONE SIT IN THE PASSENGER SEAT. THIS IS NOT POSSIBLE AS I TRANSPORT PEOPLE IN MY VAN. BUT, I AM SCARED THAT SOMETHING MAY HAPPEN. THEY ARE TAKING TOO LONG TO GET THIS LOOKED AT. THEY SAY THAT NOTHING MAY BE WRONG.

Air Bags
Filed Jun 2, 2017FL

TAKATA RECALL - FILING A COMPLAINT BECAUSE I AM WORRIED ABOUT MY FAMILY'S SAFETY AND FEEL THAT TOYOTA HAS NOT BEEN ABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

Air Bags
Filed May 26, 2017NM

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE RECALL NOTIFICATION INDICATED THAT THE PARTS WERE NOT YET AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed May 25, 201751,000 milesMA

VAN HAS JUST OVER 50,000 MILES. POWER SLIDING DOOR OPENED AND STUCK OPEN NEXT TO MY 10-YEAR OLD DAUGHTER. DEALERSHIP CALLS THIS WEAR AND TEAR AND CHARGES ALMOST $1700 TO REPAIR. NOT INCLUDED IN DOOR RECALL.

Structure › Body
Filed May 17, 2017IL

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 15, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 11, 201748,000 milesTX

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE MIDDLE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE NEEDED TO WAIT FOR THE SECOND NOTICE FOR WHEN THE PART BECAME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 10, 2017CA

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DEFECTS WITH AIRBAG DEFLATOR AND AUTOMATIC SIDE DOORS. *LD THE CONSUMER STATED A REASONABLE AMOUNT OF TIME HAS BEEN EXCEEDED FOR THE RECALL TO BE PERFORMED. *JS

Unknown or Other
Filed May 4, 2017GA

G1P4302 SAFETY RECALL GOP(INTERIMG1P) MODEL YEARS TAKATA FRONT PASSENGER OPEN) VEHICLE NOT COMPLETED BECAUSE TOYOTA DEALER COULD NOT COMPLETE, HAVE TO ORDER, WILL BE IN THREE MONTHS.

Unknown or Other
Filed May 4, 2017GA

G1P4302 SAFETY RECALL GOP( INTERIM G1P) MODEL YEARS TAKATA FRONT PASSENGER OPEN). TOYOTA DEALER-SHIP EXPLAIN BEFORE PART COME IN WILL BE 3 MONTHS.

Air Bags
Filed May 3, 2017NY

TAKATA RECALL TO WHOM IT MAY CONCERN, MY TOYOTA SIENNA HAS BEEN UNDER RECALL FOR THE TAKATA AIRBAG ISSUE SINCE JANUARY. MY FAMILY IS IMPACTED AS WE ARE NOT ABLE TO USE OUR VEHICLE AS WE NEED WITH THE ADDITION OF A THIRD CHILD. MY INTERACTIONS WITH TOYOTA SINCE JANUARY HAVE BEEN VERY DISPLEASING INCLUDING THEM TELLING MY WIFE TO "GO AHEAD AND USE THE FRONT PASSENGER SEAT" SINCE THE RESEARCH AND DATA SHOW THE PROPELLANT WILL NOT DEGRADE UNTIL NEXT SUMMER. THIS WAS BLATANT DISREGARD FOR THE HEALTH AND SAFETY OF MY FAMILY SINCE WE HAD A RECALL NOTICE THAT TOLD US NOT TO USE THE FRONT PASSENGER SEAT. THE "PROJECTED" FIX FOR THIS PROBLEM IS SEPTEMBER 2017. IN MY OPINION, TOYOTA HAS NOT CORRECTED THIS ISSUE IN A TIMELY FASHION.

Air Bags
Filed May 1, 2017KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND GAVE THE CONTACT CASE NUMBER: 1702280759. THE CONTACT WAS INFORMED BY THE REPRESENTATIVE THAT PARTS WOULD BE AVAILABLE IN APPROXIMATELY 3 TO 5 MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/25/17*LJ *AS

Air Bags
Filed Apr 30, 2017WI

TAKATA RECALL. OUR MINIVAN IS RECALLED. BOLD LETTERS INDICATE WE "DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT". TOYOTA HAS NO KNOWN REMEDY DATE. WE NEED A MINIVAN TO ACCOMMODATE OUR LARGE FAMILY AND CAR SEATS. TOYOTA WILL ONLY OFFER US A TOYOTA COROLLA WHILE WE WAIT INDEFINITELY FOR OUR AIRBAG TO BE FIXED. THIS IS UNACCEPTABLE. I HAVE SPENT HOURS TALKING WITH TOYOTA. WE PURCHASED A MINIVAN BECAUSE WE NEED A MINIVAN. NOW BECAUSE OF THE TAKATA RECALL, THEY REFUSE TO PUT US IN A MINIVAN RENTAL. HOW CAN THIS POSSIBLY BE ALLOWED? OUR MINIVAN IS BASICALLY USELESS TO US FOR A PERIOD THAT COULD BE YEARS! I DON'T KNOW WHERE ELSE TO TURN FOR GUIDANCE, AS OUR CONCERNS FALL ON DEAF EARS AT TOYOTA. VERY FRUSTRATING!

Structure › Body › Door
Filed Apr 28, 2017FL

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE:BODY:DOOR). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Apr 27, 2017NJ

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1703170483. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 06/23/17*LJ UPDATED 09/1/2017 *JS

Structure › Body
Filed Apr 26, 2017AZ

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE REMEDY FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 24, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Structure › Body
Filed Apr 21, 2017WI

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. IN ADDITION, THE CONTACT STATED OCCASIONALLY THE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY DID NOT HAVE A TIME OF WHEN THE PARTS WOULD BE MADE AVAILABLE. TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ UPDATED 10/13/2017*JS

Structure › Body
Filed Apr 21, 2017NY

TOYOTA SIENNA OWNERS RECEIVED A SAFETY RECALL NOTICE IN NOVEMBER 2016 FROM TOYOTA WARNING OF ISSUES WITH THE VEHICLE'S DOORS, AND HOW THEY CAN SLIDE OPEN UNINITIATED WHILE DRIVING, THUS INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. TODAY IS APRIL 21, 2017, AND THERE HAS BEEN NO UPDATE TO THIS ISSUE, AND NO FIX TO THE PROBLEM. THE OVERWHELMING MAJORITY OF SIENNA OWNERS DRIVE THEIR CHILDREN IN THE BACK SEATS WHERE THESE SLIDING DOORS CAN OPEN ON THEIR OWN WHILE DRIVING. WHEN ARE THEY GOING TO FIX IT? ALTERNATIVELY, THEY NEED TO GIVE US OUR MONEY BACK ON OUR VEHICLES SO WE CAN GET ONE WITHOUT THIS CONCERN.

Structure › Body
Filed Apr 20, 2017KY

OUR 2012 SEINNA HAS BOTH SLIDING DOORS CLOSED ONLY BY RACHET TIES DUE TO THE ISSUES WITH THE DOORS OPENING. THIS HAS BEEN HAPPENING FOR SO LONG THAT WE ARE NO LONGER ABLE TO KEEP THE DOORS LATCHED OR LOCKED. THE DOOR AJAR LIGHT AND WARNING BELLS FREQUENTLY SOUND AS WE ROUND CORNERS OR IF THERE IS A STRONG WIND. OUR CAR ALARM ALSO IS SENSITIVE TO WIND AND SOUNDS FREQUENTLY DUE TO DOORS UNABLE TO LATCH AND LOCK. WE FEAR THIS POSES A GREAT SAFETY ISSUE FOR OUR CHILDREN AND GRANDCHILDREN. CERTAINLY THE TIES ARE NOT SAFETY FEATURES KEEPING DOORS CLOSED DURING AN ACCIDENT. ANYONE ENTERING THE VAN MUST DO SO VIA THE FRONT PASSENGER/DRIVER DOORS OR THE REAR HATCH DOOR. NOW, THE SUNROOF IS STICKING OPEN. ALL PROBLEMS BEGAN WITH THE POWER DOORS. WE HAVE HAD IT IN FOR REPAIR BEFORE THE RECALL, AS WE HAVE HAD ISSUES WITH OUR DOORS SINCE SHORTLY AFTER PURCHASE. MANY MORE TIMES THAN THEY WERE SEEN FOR REPAIR. THIS NEEDS ADDRESSED IMMEDIATELY SO WE CAN SAFELY DRIVE OUR $30,000 VEHICLE THAT WE PURCHASED AND PAID FOR. THIS HAPPENS AT ALL TIMES. THE DATE GIVEN "WHEN DID THIS HAPPEN" IS THE DATE WE COULD NO LONGER CLOSE THE SECOND DOOR. WE TOOK THE VEHICLE TO TWO MECHANICS WHO DID NOT KNOW HOW TO REPLACE THE MOTORS. WE THEN TOOK THE VEHICLE TO TOYOTA IN CRITTENDEN KY. THEY GAVE US A COSTLY QUOTE TO REPLACE THE MOTORS. DUE TO OUR VACATION, THEY GOT BOTH DOORS TO LATCH...WE DID NOT MAKE IT 5 MILES TO OUR HOME BEFORE BOTH DOORS WERE OPENING ON THE ROAD. SHORTLY AFTER, THE DOORS WERE RECALLED AND W

Air Bags
Filed Apr 19, 2017FL

2012 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO TAKATA FRONT PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD UPDATED 04/19/2017*JS

Air Bags
Filed Apr 14, 2017TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 14, 2017FL

TAKATA RECALL-TOYOTA STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG ON MY VAN. I FOUND OUT ABOUT THE RECALL IN FEBRUARY. I DIDN'T RECEIVE A RECALL NOTICE UNTIL THE END OF FEB. THE RECALL NOTICE IS DATED JAN 9

Unknown or Other
Filed Apr 14, 2017FL

RECALL NOTICE--NOV 22,2016 PASSENGER DOORS MANUFACTURER RECALL NUMBERG14 NHTSA RECALL NUMBER16V858 THIS RECALL IS STILL UNRESOLVED AND TOYOTA DOES NOT HAVE A REMEDY TO FIX THE DOOR.

Air Bags
Filed Apr 11, 201748,000 milesTX

TAKATA RECALL 'RECEIVED NOTICE FOR NHTSA CAMPAIGNS: 17V006 (AIR BAGS) & 16V858 (STRUCTURE) FOR OUR FAMILY VEHICLE. WE HAVE 4 SMALL KIDS THAT REQUIRE CAR SEATS SO IT IS NOT FEASIBLE FOR THE FRONT PASSENGER SEAT TO NOT BE USED. PER NOTICE, I CALLED TOYOTA AND VISITED A LOCAL DEALERSHIP IN FEBRUARY 2017 TO DISCUSS THE ISSUE AND REQUEST A RENTAL OR DISCOUNT ON A REPLACEMENT VEHICLE. WAS INFORMED RENTALS WERE LIMITED TO $35/DAY WHICH WOULD ONLY PROVIDE A MID-SIZE CAR (WOULD NOT FIT MY FAMILY) AND NO REPLACEMENT VEHICLE OPTION WAS AVAILABLE. THEN IN MARCH 2017, THE SLIDING DOOR OPENED WHILE DRIVING. THANKFULLY WE HAD JUST LEFT THE HOUSE AND NO ONE WAS INJURED, BUT WE ARE FEARFUL FOR OUR LIVES AND THE SAFETY OF OUR CHILDREN AS WE DO NOT KNOW WHEN THIS MAY HAPPEN AGAIN. WITH THE AMOUNT OF TIME THE AIRBAG RECALL HAS EXISTED AND BEING TOLD BY THE DEALERSHIP NOT TO EXPECT A FIX UNTIL 2018 AT THE EARLIEST, THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AND IS UNWILLING TO PROVIDE ANY FORM OF ALTERNATE TRANSPORTATION THAT WILL PROVIDE FOR THE SAFETY OF MY FAMILY.

Air Bags
Filed Apr 9, 2017CA

TAKATA RECALL. TWO "INTERIM" NOTICES RECEIVED ALREADY FOR MY 2012 TOYOTA SIENNA SINCE 2016-17 AND THE AIRBAG HAVE BEEN DISCOVERED TO BE DEFECTED LONG BEFORE THAT, AND YET STILL NO REMEDY. IT IS UNACCEPTABLE THAT THEIR CURRENT SOLUTION FOR ME AND MY FAMILY IS TO NOT OPERATE THE CAR WITH A FRONT PASSENGER. THIS IS ABSOLUTELY ABSURD. THIS CAR IS MY FAMILY'S MAIN CAR, SOMEONE ALWAYS HAVE TO BE IN THE FRONT SEAT WHEN WE DRIVE THE WHOLE FANDOM MILY. AND WE ARE SCARED TO DEATH THAT ONE OR MORE OF US WILL BE SERIOUSLY INJURED OR KILLED WHEN OUR FAMILY IS IN THE CAR. THE REMEDY SHOULD HAVE BEEN AVAILABLE ALREADY SINCE THE DEFECTED AIRBAG HAVE BEEN DISCOVERED SINCE APRIL 2013.

Steering
Filed Apr 7, 201758,000 milesOH

KNOCKING/BUMPING SOUNDS COMING FROM LOWER STEERING COLUMN WHEN TURNING - DEALERSHIP DIAGNOSIS WAS THAT THE STEERING INTERMEDIATE SHAFT NEEDED TO BE REPLACED

Structure › Body
Filed Apr 7, 2017NY

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 7, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Apr 6, 2017NC

BAD WATER LEAK WHEN IT RAINS CAN'T FIGURE ORIGIN ENDING UP WITH LOTS OF PUDDLED WATER IN REAR STORAGE SECTION. CAUSING SOURED MOLD SMELL TWO OF MY CHILDREN HAVE ASTHMA NOT A GOOD SCENARIO OR COMBINATION. I WOULD NOT CONSIDER SENDING THIS, BUT THERE ARE MANY REPORTS THIS TYPE OF ISSUE WITH NOTHING BEING DONE TO RECTIFY PROBLEM WITHOUT CUSTOMER BEING FINANCIALLY RESPONSIBLE. I ALSO UNDERSTAND THAT NOT EVERYONE HAS ASTHMA, HOWEVER; BLACK MOLD CAN BE A HAZARD FOR ALL. JUST WONDERING WHAT CAN BE DONE. SHOULD BE SOME SORT OF RECALL IN PLACE...*FIRST STARTED FOR US MID MARCH 2017. IN RESEARCH I HAVE FOUND THAT MANY OTHERS HAVE HAD THIS ISSUE WITH NO RESOLVE.

Air Bags
Filed Apr 5, 2017GA

TAKATA RECALL - I TRIED TAKING MY VAN INTO TOYOTA TODAY BUT WAS INFORMED THE FIX FOR THIS RECALL ISN'T AVAILABLE YET. I LOOKED ONLINE AND IT SAYS IT WILL BE READY AROUND SEPTEMBER 2017. HOWEVER, THE RECALL SPECIFICALLY STATES THAT I SHOULD NOT LET ANYONE RIDE IN THE PASSENGER SEAT UNTIL IT IS FIXED. PLEASE EXPLAIN HOW I AM NOT SUPPOSED TO UTILIZE MY PASSENGER SEAT FOR SIX MONTHS??? THIS IS RIDICULOUS AND A SAFETY HAZARD TO THE OCCUPANTS OF MY VEHICLE AND IT SHOULD BE FIXED IN A MUCH MORE TIMELY MANNER.

Air Bags
Filed Apr 5, 2017AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Apr 3, 2017FL

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Toyota Sienna → · Every Sienna year → · How the figures are calculated →