WHEN COMING TO A STOP GOING ABOUT 5 MPH TOWARDS A STOP SIGN, MY VAN ACCELERATED INTO TRAFFIC. BECAUSE THE VAN JOLTED ME INTO ONCOMING TRAFFIC, IT ALMOST CAUSED AN ACCIDENT. IT DOESN'T SEEM TO MATTER WHETHER I AM BRAKING OR COASTING, THE VAN WILL ACCELERATE UNCONTROLLABLY.I HAVE TWO CHILDREN AND NOT ONLY AM I PUTTING THEIR LIVES AT RISK, BUT MINE ALSO. I AM NOT ABLE TO DRIVE THIS VEHICLE DUE TO HOW DANGEROUS IT IS.
2012 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
ON THE AFTERNOON OF JANUARY 10, 2019, MY TOYOTA SIENNA FAILED TO BRAKE AND RESULTED IN A TWO-CAR COLLISION. JUST BEFORE THE ACCIDENT, MY SON WHO WAS SEATED IN THE SECOND-ROW, OBSERVED ON THE MULTI-INFORMATION DISPLAY THAT THE ABS, VSC, AND TRAC WERE DISPLAYING.
WAS DRIVING HOME FROM RUNNING ERRANDS, ABOUT A 4 MILE DRIVE AT 35 MILES/HR. AT A STOP LIGHT THERE SEEMED TO BE SOME SORT OF ELECTRICAL SURGE. ALL THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE TURNED OFF. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THERE WERE NO WARNING LIGHTS ON AFTER RESTARTING THE ENGINE, SO I ASSUMED IT WAS A FLUKE AND CONTINUED ON MY WAY HOME. A LITTLE FURTHER DOWN THE ROAD AT ANOTHER STOP LIGHT IT HAPPENED AGAIN. I PULLED INTO MY DRIVEWAY AND STARTED TO UNLOAD MY CAR WHEN I NOTICED SMOKE EMANATING FROM UNDER THE HOOD. I OPENED THE HOOD TO DISCOVER A SMALL FIRE COMING FROM A LARGE GROUP OF WRAPPED WIRES BEHIND THE BATTERY. I WAS ABLE TO PUT IT OUT QUICKLY WITH A FIRE EXTINGUISHER, BUT THE CAR IS COMPLETELY DEAD AND THE ENTIRE ELECTRICAL HARNESS NEEDS TO BE REPLACED AS WELL AS SOME OTHER NEARBY PARTS. THIS VEHICLE WAS WELL TAKEN CARE OF. THERE IS JUST UNDER 65,000 MILES ON IT AND I BROUGHT IT IN FOR IT'S 60K MAINTENANCE 6 MONTHS AGO (6/11/18). AT THAT TIME THEY ALSO TOOK CARE OF THE RECALLS FOR THE PASSENGER SIDE AIRBAG AND THE POWER SLIDING DOORS. SINCE I WAS ABLE TO CONTAIN THE FIRE QUICKLY, THIS VEHICLE SUFFERED MINIMAL ENGINE DAMAGE, SO I'M WONDERING IF IT SHOULD BE USED FOR INVESTIGATION PURPOSES BEFORE REPAIRS ARE MADE AS IT APPEARS THIS MAY HAVE HAPPENED WITH OTHER TOYOTA SIENNAS THAT SUFFERED MUCH GREATER DAMAGE.
THE TIRES WEAR OUT TOO QUICKLY. TWO YEARS AGO I BOUGHT 70000 MILE TIRES AND AFTER LESS THE 30000 MILES ALL FOUR TIRES WERE WORN DOWN ON THE OUTSIDE EDGE. THE ALIGNMENT WAS CHECKED AT THE DEALER EVERY 10000 MILES AND THE TIRES WERE ROTATED. THIS IS A SAFETY ISSUE BECAUSE THE TIRES GET EXCESSIVELY WORN BEFORE THEY ARE EXPECTED TO. THE CAR WAS NOT MOVING. I NOTICED THE EXCESSIVE WEAR AND TOOK IT TO THE DEALER. THEY SAID THAT THIS CAR JUST EATS UP TIRES.
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, A CLICKING NOISE WAS DETECTED COMING FROM THE DRIVER'S SIDE DOOR AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEVILLE AUTOMALL (700 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 782-5999), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
THIS CAR CAUGHT ON FIRE FEW MINUTES AFTER SOME ELECTRICAL ISSUES- WHILE DRIVING THE CAR WITH EVERYTHING LOOKING JUST FINE , THE A/C FAN FLUCTUATED ON AND OFF -CAR BLUE TOOTH ALSO KEPT DISCONNECTED AND RECONNECT FOR A FEW SECONDS THEN ALL DASHBOARD LIGHTS ILLUMINATED ON AND OFF FEW TIMES . AFTER MAYBE 2 MINUETS I REACHED HOME ,MAY FAMILY GOT OFF THE CAR WHEN I NOTICED SMOKE COMING FROM THE HOOD . I OPENED THE HOOD TO FIND A MEDIUM SIZE FIRE COMING FROM THE DRIVER SIDE OF THE ENGINE, I CALLED 911 RIGHT AWAY . IN LESS THAN 10-15 MINS MOST OF THE CAR MELT FROM THE FIRE PLUS THE WHOLE GARAGE.
THE TIERS WEAR OUT TO QUICKLY AROUND 20K MILES
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE HE WAS ON ACTIVE DUTY OUT OF THE COUNTRY AND THE UNKNOWN ITALIAN DEALER WAS UNABLE TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN ITALIAN DEALER WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR BECAUSE THEIR SYSTEM WAS NOT OPTIMIZED FOR RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT CONDONE TAKING THE AMERICAN MADE VEHICLE OVERSEAS WITH SAFETY DEFECTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKADA RECALL" I AM WRITING BECAUSE MY TAKADA AIRBAGS HAVE BEEN UNDER RECALL FOR AN EXTENDED PERIOD OF TIME. EVERY SINGLE ATTEMPT (MULTIPLE ATTEMPTS) HAVE GONE UNRETURNED, DESPITE THE FACT THAT I HAVE CALLED 888-546-1750 ON MULTIPLE OCCASIONS! BECAUSE THIS RECALL AS THE POTENTIAL TO CAUSE EITHER INJURY OR DEATH, I WOULD THINK IT WOULD BE IN TAKADA, TOYOTA AND MY BEST INTEREST TO GET BACK TO ME. I AM VERY DISSATISFIED WITH THE RECALL AND VERY DISSATISFIED WITH HOW THE TOYOTA RECALL TEAM HAS NOT CONTACTED ME. THERE IS A SECOND RECALL ON THE DOORS FOR THE TOYOTA SIENNA. BECAUSE I CANNOT GET A HOLD OF THE RECALL TEAM, I CAN ALSO NOT SCHEDULE AN APPOINTMENT TO GET THIS RECALL ADDRESSED IN MY VEHICLE. THIS IS UNEXCUSABLE!
REAR DIFFERENTIAL COUPLER DYSFUNCTIONAL WITHOUT NO REASON. ALL OF THE SIENNA ESPECIALLY AWD ARE SUFFERING FROM THIS ISSUE.TOYOTA DENIES TO COVER IT.
MAKING A RIGHT HAND TURN AND I BELIEVE THE TRUCK IN FRONT OF ME LOST THE TRAILER HITCH. I WAS ONLY TRAVELING ABOUT 15 MPH. DROVE OVER A TRAILER HITCH IN THE ROAD AND ALL THE AIRBAGS DEPLOYED, CAUSING A VIOLENT STOP TO THE VAN AND INJURIES AND SHOCK TO MY DAUGHTER AND MYSELF
THE UPPER HINGE ON THE FUEL FILLER DOOR BROKE WHICH ULTIMATELY WILL CAUSE THE FUEL FILLER DOOR TO NOT CLOSE PROPERLY OR TO BREAK COMPLETELY OFF. THIS IS THE SECOND TIME THIS EXACT FAILURE HAS OCCURRED. THE PREVIOUS FAILURE WAS TWO YEARS AGO. THIS FAILURE HAPPENED OVER TWO TO THREE YEARS AND WAS NOTICED WHEN THE FILLER DOOR WAS MISALIGNED.
TRANSMISSION STARTING SLIPPING AT 128,000 MILES. NEEDED A NEW TRANSMISSION COSTING $5,000 TO REPLACE.
WHILE PARKED, DRIVER BEGAN EXITING VEHICLE AND VAN BEGAN TO ROLL AND CONTINUED TO ROLL WHEN GEAR SHIFT LEVER CONFIRMED IN PARK AND BRAKE CONTINUALLY PRESSED, EVENTUALLY HITTING A HOUSE.
STEERING KNOCK IS EXPERIENCED AT SPEEDS OF APPROXIMATELY 35MPH AND LESS WHENEVER STEERING LEFT OR RIGHT. THIS CONDITION WAS FIRST NOTICED AT APPROXIMATELY 80K MILES AND HAS GOTTEN WORSE OVER THE NEXT 50K MILES. THE KNOCK IS NOT ONLY FELT IN THE STEERING WHEEL, BUT IT HAS BECOME AN AUDIBLE NOISE AS WELL. I'VE READ SEVERAL COMPLAINTS WHERE DEALERS HAVE FIXED THIS KNOWN PROBLEM, HOWEVER I HAVEN'T SEEN ANY RECALLS ON THIS OR ANY INFORMATION FROM TOYOTA STATING THAT THIS IS A KNOWN CONDITION AND IS SAFE TO CONTINUE OPERATION. UNTIL TOYOTA ACKNOWLEDGES THIS AS A KNOWN PROBLEM AND DETERMINES WHETHER OR NOT IT IS A SAFETY ISSUE, THEN I'LL CONTINUE TO OPERATE MY 2012 SIENNA WITH THE UNDERSTANDING THAT IT IS SAFE TO OPERATE AND JUST PUT UP WITH THE KNOCK. IT WOULD CERTAINLY BE GREAT IF TOYOTA WOULD AT LEAST PUT ITS CUSTOMER'S MIND AT EASE BY AT LEAST MAKING A STATEMENT ABOUT THE CONDITION AND WHETHER IT IS SAFE TO CONTINUE OPERATION OF VEHICLES WITH THIS CONDITION.
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA WAS CALLED AT 239-321-5413 AND STATED THAT THERE WERE NO PARTS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
THE VEHICLE MADE THUMPING / POPPING NOISE WHEN TURNING STEERING - MOSTLY TURNING LEFT, BUT NOT EXCLUSIVE TO LEFT TURNS. THE SOUND WAS RECOGNIZABLE MORE DURING LOWER SPEEDS, AND LESS NOTICEABLE AT HIGHER SPEEDS. THIS WENT ON FOR A COUPLE OF MONTHS, AND FEARING SAFETY ISSUES AND LOSS OF STEERING, I GOT IT FIXED AT THE DEALERSHIP. THE DEALERSHIP REPLACED THE STEERING MID-SHAFT AND HAD TO PERFORM THE ALIGNMENT AT A COST OF APPROX $650. IT HAS BEEN 3 WEEKS SINCE, AND THE ISSUE HAS NOT OCCURRED AGAIN.
A FEW WEEKS AGO I RECEIVED A REMEDY NOTICE SAFETY RECALL # 16V-858. AND WENT ONLINE TO SCHEDULE AN APPOINTMENT FOR NOV 27 2017. SARA CALLED FROM TOYOTA AND SAID SHE CAN ONLY SCHEDULE AT THE EARLIEST APPOINTMENT IS JAN 16 2019. PER SAFERCAR.GOV SITE "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO IAM FILING AN ONLINE COMPLAINT WITH NHTSA. TOYOTA SAID THEY HAVE TO FIX LOTS OF CARS SO THAT IS WHY THE EARLIEST APPOINTMENTS IS 2019. WHY DOES IT TAKE OVER A YEAR TO FIX A RECALL ISSUE , AN ISSUE WHICH CAN HARM OR KILL MY PASSENGERS(KIDS). TOYOTA HAS ALL THE PARTS BUT CANNOT FIX IT ASAP. THEY EVEN SAID TO CHECK OTHER DEALERS FOR EARLIER APPOINTMENT. IF THEY CANNOT FIX IT ASAP WHY DOES OTHER DEALERS WHO ALSO SELL LOTS OF TOYOTA VEHICLES WILL BE ANY FASTER. SO MY COMPLAINTS IS DOES IT TAKE ONE DEATH OR 100 OR 1000 DEATH FOR THEM TO EXPEDITE THE RECALL FIX. "TIMELY MANNER" PER SAFERCAR.GOV DOES THAT MEAN OVER A YEAR TO FIX A RECALL. IF A RECALL WAS SEND TO YOU THAT CAN FIX THE ISSUE AND PROTECT YOUR FAMILY AND THEY TOLD YOU THEY CANNOT FIX THE ISSUE FOR AT LEAST ANOTHER 416 DAYS, WOULD YOU THINK THAT IS A "TIMELY MANNER" IF YOUR FAMILY'S LIVES MEAN ANYTHING TO YOU THEN YOU AND ANY REASONABLE PERSON WOULD NOT THINK 416 DAYS IS A "TIMELY MANNER" WILL THIS COMPLAINT BE HEARD AND RESOLVED OR WILL T
1) POWER SLIDING DOOR OPENED WHILE DRIVING; 2) STRER WHEEL ALWAYS STAY ON RIGHT. I TOOK MY VAN TO DELAER (MARK JACOBSON) AND THEY HAVE NOT FIXED THE SLIDING DOOR AFTER I REPORT THE PROBLEM WITH SLIDING DOOR. AFTER I STARTED SEARCHING ON INTERNET AND FOUND THAT THERE IS RECALL ALSO. I CALLED THEM THERE IS A RECALL BUT THEY DID NOT DO ANYTHING. RECALL DATE: NOVEMBER 22, 2016 DEALER REFERENCE ID: G04 NHTSA RECALL ID: 16V858
WE DO NOT USER THE PASSAGES SIT BECAUSE WE HEAR A NOISE IN SIDE THE BOX OF AIR BAG
RE: TSB # T-SB-0045-14 REV2 SEPTEMBER 19, 2017 FRONT BRAKE VIBRATION WE HAVE BEEN HAVING A FRONT BRAKE VIBRATION PROBLEM SINCE JUNE OF 2016. WE HAVE SPENT MONEY ON NEW BRAKES, ROTORS, CALIPERS, AND TIRES, ALL TO TRY TO STOP THE PROBLEM. JUST A COUPLE WEEKS AGO THE TSP REFERENCED ABOVE WAS BROUGHT TO OUR ATTENTION. WE HAVE BEEN TO OUR LOCAL TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA AND ARE NOT SATISFIED WITH THE RESPONSE. THEY SAY IT IT NOT A SAFETY ISSUE, BUT HOW CAN OVERHEATING BRAKES NOT BE A SAFETY ISSUE? WE WOULD APPRECIATE YOUR LOOKING INTO THE PROBLEM. WE ARE FACING PAYING HUNDREDS OF DOLLARS TO FIX THE PROBLEM THAT THEY SHOULD BE RESOLVING.
THERE IS A RATTLING THAT COMES FROM THE 2ND ROW SEATS. IT IS LOUD AND DRIVING ME CRAZY. I SEE HUNDREDS OF COMPLAINTS ON TOYOTA FORUMS BUT TOYOTA WILL NOT ACKNOWLEDGE THE ISSUE, SOUNDS LIKE I AM DRIVING A CLUNKER INSTEAD OF A $35,000 CAR. I PURCHASED NEW AND THIS HAS BEEN GOING ON FOR SEVEAL YEARS
WE HAVE 54K MILES ON OUR VAN AND HEARD A KNOCKING NOISE WHEN WE WOULD MAKE A TURN (RIGHT OR LEFT). I BROUGHT TO DEALERSHIP AND THEY SAID WE NEEDED TO REPLACE THE INTERMEDIATE STEERING SHAFT. THE COST WAS $750. I LOOKED ONLINE AND SEE PREVIOUS RECALLS FOR TOYOTA FOR THIS SAME PROBLEM. I ALSO SEARCHED AND FOUND SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM WITH NEWER YEAR SIENNAS LIKE MINE. THIS IS OBVIOUSLY A DEFECT THAT IS STILL IMPACTING TOYOTA AND CONSUMERS. TOYOTA WAS NOT WILLING TO LISTEN TO OUR PROBLEM OR HELP IN ANY WAY.
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BEGAN TO JERK LEFT AND RIGHT INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ORLAND TOYOTA, 8505 W. 159TH STREET, TINLEY PARK, IL 60487) WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
2012 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR AND FRONT PASSENGER AIRBAG RECALLS. *LD THE CONSUMER STATED THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 10/03/2017*JS
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNWON TOYOTA DEALER LOCATED IN METAIRIE, LOUISIANA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE TWO RECALLS ASSOCIATED WITH THIS MINIVAN. ONE WITH THE TAKATA AIRBAG, ANOTHER WITH THE SLIDING DOOR. CALLED THE DEALER MOSSY TOYOTA AT SAN DIEGO IN LATE JULY BUT THERE IS NO HELP OVER TWO MONTHS ON EITHER PROBLEM. I AM NOT SURE WHAT TO DO NEXT? CAN YOU PLEASE GIVE ME SOME INSTRUCTIONS?
TAKATA RECALL. IT HAS BEEN ALMOST A YEAR AND HALF SINCE TOYOTA INFORMED ME THAT I SHOULDN'T ALLOW ANYONE TO RIDE IN THE FRONT SEAT OF MY VAN. YOU CAN IMAGINE THE INCONVENIENCE THIS HAS CAUSED!!! NOW THEY SAY THERE IS A SOLUTION BUT THE TOYOTA DEALERS CLAIM THEY DON'T HAVE THE AIR BAGS AND THEY DON'T KNOW WHEN THEY WILL GET THEM. MY FAMILY IS NOT SAFE IN MY VEHICLE. HOW LONG SHOULD I HAVE TO DEAL WITH THEIR INCOMPETENCE AND DISREGARD FOR THE SAFETY OF MY FAMILY?
2013 TOYOTA SIENNA MINIVAN THE POWER DOORS NO LONGER CLOSE AND OPEN PROPERLY, THEY ESSENTIALLY STICK, AND WE HAVE TO MANUALLY GET OUT, AND SLAM IT SHUT WITH GREAT FORCE. THE CAR DOOR OPENED ONCE WHILE I WAS DRIVING. MY CHILD ON THAT SIDE WAS WEARING A SEATBELT, I PULLED OVER, AND HAD TO GET OUT TO SHUT THE DOOR WITH GREAT FORCE. FOR A LONG PERIOD, TOYOTA DIDN'T HAVE A FIX FOR THIS PROBLEM. I HAVE BEEN CALLING THE DEALERSHIP REGULARLY TO SEE IF THE "FIX" HAD ARRIVED. FINALLY, IN AUGUST I WAS TOLD THAT IT HAD, AND THAT THE SOONEST THEY COULD FIX MY CAR WAS DECEMBER 27!!! I HAVE TOLD THEM THAT I PAID FOR A FEATURE, TO HAVE POWER DOORS WHICH BOTH WORKED AND DIDN'T POSE A SAFETY LIABILITY. I HAVE ASKED FOR EITHER A LOANER CAR, OR COMPENSATION. THEIR RESPONSE HAS BEEN THAT THEY APOLOGIZE FOR THE INCONVENIENCE, BUT THAT THEY ARE NOT WILLING TO GIVE ME ANOTHER CAR, OR COMPENSATE ME. I HAVE FOUR CHILDREN, ONE OF WHOM IS SPECIAL NEEDS.IN ORDER TO ENSURE SAFETY, I HAVE HAD TO DISABLE THE POWER FEATURE. I BOUGHT THE CAR WITH THE POWER FEATURE BECAUSE IT'S SOMETHING THAT WE RELY ON. I FEEL THAT I SPENT MONEY ON SOMETHING THAT IS DEFECTIVE, AND A SAFETY LIABILITY, AND WE ARE BEING PENALIZED, AS OPPOSED TO THE COMPANY ASSURING OUR SAFETY AND SATISFACTION.
WE HAVE CONTACTED TOYOTA CORPORATE ON SEVERAL OCCASIONS REGARDING OUR TAKATA AIR BAG RECALL, CORP CASE NUMBER 1704280638 AND AFTER SEVERAL RUN - AROUNDS, DEALING WITH TOYOTA CORPORATE AND THE DEALERSHIP, TOYOTA HAS NOT PERFORMED THE RECALL FIX FOR THE TAKATA AIR BAGS. THE DEALERSHIP WE WERE WORKING WITH IS LISTED BELOW. I HAVE YET TO RECEIVE A NOTICE IN THE MAIL FROM TOYOTA SAYING THAT MY RECALL FIX IS AVAILABLE. RICK HENDRICK TOYOTA SCION SANDY SPRINGS ADDRESS: 6475 ROSWELL RD NE, ATLANTA, GA 30328 HOURS: OPEN TODAY 8:30AM'9PM SERVICE DEPT: 404-256-3392
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA PASADENA LOCATED AT 3600 E FOOTHILL BLVD, PASADENA, CA 91107 AT PHONE NUMBER (626) 795-9787 SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/15/17 *BF UPDATED 11/27/2017*JS
TAKATA RECALL. I HAVE WAITED MONTHS FOR TOYOTA TO FIX THIS, WITH NO ACTION. THE RECALL FOR SIDE-PANEL SIENNA DOORS HAS ALSO NOT BEEN ADDRESSED.
I MET AN ACCIDENT WHEN A CAR (AT SPEED AROUND 65 MPH) CROSSING THE RED LIGHT COMING FROM MY RIGHT HIT MY CAR AT MY RIGHT FRONT AND NONE OF THE SRS BAGS DID NOT DEPLOY. WE WERE 4 PASSENGERS AT THE TIME OF THE ACCIDENT AND WE ALL HAD MINOR INJURIES. ALL THE SRS BAGS FOR OTHER CAR HAS BEEN DEPLOYED THAT HIT MY CAR. I AM REALLY CONCERNED WE ALL 4 WOULD HAVE BEEN KILLED AND IT HAS BEEN CONSIDERED AS THE FATAL ACCIDENT BY POLICE REPORT.
MANUFACTURER DID NOT PROCEED WITH THE RECALL YET, BEYOND REASONABLE TIME.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SEEGER TOYOTA, ST, LOUIS , MO 63141, 314-453-2377) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL: SEPTEMBER 2017, RECALL STILL INCOMPLETE, CALLED HOTLINE, WAS TOLD NO REMEDIATION AVAILABLE
MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 SEPTEMBER 2017 RECALL STILL INCOMPLETE. CALLED HOTLINE AND WAS TOLD NOTHING CAN BE DONE
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MOSS MOTORS (LOCATED AT 12630 MOTOR WAY, MORENO VALLEY, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). UPDATED 10/26/17*LJ THE CONSUMER STATED THE AIRBAG RECALL WAS COMPLETED. UPDATED 11/2/2017*JS
TAKATA RECALL. MY RECALL IS LISTED AS: "JAN 09,2017 MANUFACTURER RECALL NUMBERG1P NHTSA RECALL NUMBER17V006 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE". IT HAS BEEN 9 MONTHS NOW AND I'M DRIVING WITH MY KIDS IN THIS VEHICLE. I NEED TO GET THIS RECALL WORK DONE WITH NO FURTHER DELAY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KENDALL TOYOTA OF FAIRBANKS AT (855) 981-5600 (LOCATED AT 1000 CADILLAC CT, FAIRBANKS AK 99701) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AUTONATION TOYOTA ARAPAHOE DEALER (HTTP://WWW.AUTONATIONTOYOTAARAPAHOE.COM) ORDERED THE PARTS NEEDED FOR THE POWER SLIDING DOOR RECALL BUT THEY REFUSED TO INSTALL THE PARTS. THE VAN HAS BEEN CONVERTED TO A REAR ENTRY WHEELCHAIR VAN - ATS ADVANTAGE REAR ENTRY LONG (86 INCH CHANNEL) HTTP://WWW.ATSMOBILITY.COM/VEHICLE-CONVERSIONS. PLEASE HELP ME UNDERSTAND WHAT NEEDS TO BE DONE TO HAVE THE PARTS INSTALLED FOR THIS RECALL ON THIS REAR ENTRY CONVERSION WHEELCHAIR VAN. I HAVE ATTACHED A COPY OF THE BUSINESS CARD FOR THE TOYOTA ASSISTANT SERVICE MANAGER, JASON VUKOV.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EVERETT TOYOTA OF PARIS LOCATED AT: 3235 NE LOOP 286, PARIS, TX 75460, (903) 784-8989, WAS CONTACTED ABOUT THE ISSUE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED REMEDY NOT YET AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC TOYOTA OF TYLER (1717 W SW LOOP 323, TYLER, TX 75701, (903) 303-5289) WAS CONTACTED AND NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL - THIS IS A MODIFIED VEHICLE WITH A WHEELCHAIR RAMP. THERE IS NO WAY TO SIT ANYWHERE BUT IN THE FRONT SEATS. PASSENGER SIDE AIRBAG IS AFFECTED AND TO DATE THERE IS NO REMEDY FOR THE AIRBAG. THIS IS A DANGEROUS SITUATION IN USING THIS VEHICLE - WHEN CAN REMEDY BE AVAILABLE?
TAKATA RECALL: YESTERDAY, AUGUST 15, 2017, I INQUIRED AT KEITH PIERSON TOYOTA ABOUT THE AIRBAG RECALL. I WAS TOLD BY MICHAEL MORSE OF THE SERVICE DEPARTMENT THAT THE PART FOR MY RECALL IS NOT AVAILABLE AND IS STILL BEING MANUFACTURED BY TAKATA. THIS RESPONSE IS NOT ACCEPTABLE FROM TAKATA AND TOYOTA.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PUENTE HILLS TOYOTA (17070 GALE AVE, HACIENDA HEIGHTS, CA 91745, (877) 692-4047) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
DRIVERS SIDE SLIDING DOOR OPENED WHILE CAR WAS IN DRIVE AND MOVING. PASSENGER HAD TO MANUALLY CLOSE DOOR. AFTER PUSHING DOOR CLOSED, IT WILL NOT OPEN OR CLOSE MANUALLY NOR ELECTRONICALLY AND THE CABLE IS FRAYED AND BROKEN FREE FROM THE FRONT ANCHOR AND IS HANGING FROM THE VEHICLE. THIS OCCURRED TURNING INTO A PARKING LOT.
THE SUNROOF GETS STUCK IN THE OPEN POSITION; IT WILL NOT CLOSE, BOTH WHEN THE CAR IS MOVING OR STATIONARY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Toyota Sienna → · Every Sienna year → · How the figures are calculated →