TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2008 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
THIS IS REGARDS TO MY 2008 TOYOTA SIENNA LE FWD 8 PASSENGER MINIVAN. ON 12/21/2014 MY VAN DROPPED DEAD IN THE MIDDLE OF BUSY GUNBARRELL RD IN CHATTANOOGA TN. FOLLOWING UP WITH THE DIAGONOSTICS ON THE VEHICLE IT WAS DETECTED THAT THE FUEL PUMP HAD FAILED. SINCE I BOUGHT THIS VEHICLE AS CERTIFIED USED FROM TOYOTA IN 03/2010 I WAS CONFIDENT THAT THIS PART IS COVERED BUT TO MY FRUSTRATION - TOYOTA SAID THE FUEL PUMP IS CLASSIFIED AS AN ELECTRICAL SYSTEM AND UNFORTUNATELY OTHER THAN THEIR HYBRID MODELS IT IS NOT COVERED BY ANY TYPE WARRANTY. UPON RESEARCHING MULTIPLE WEBSITES, CHAT FORUMS, AND AMONG REGISTERED TOYOTA OWNERS IT CAME TO MY UNDERSTANDING/CONCLUSION THAT THE TOYOTA SIENNA MODELS FROM 2007 TO 2010 HAD NUMEROUS FUEL PUMP, PULLEYS, AND BRAKE DRUM ISSUES. THE VEHICLES AFFECTED HAD TOTAL MILES RANGING FROM 20K TO 130K. NEW VEHICLES WITH FAILING FUEL PUMPS AND NOT COVERED UNDER WARRANTY - SHOCKING. IT IS MY UNDERSTANDING THAT WITHOUT A FUEL PUMP NO VEHICLES CAN RUN AND IT IS VERY UNFORTUNATE TO SEE THAT AUTOMAKERS CLASSIFY IT AS AN ELECTRICAL ITEM AND THE NHTSA SADLE AGREES WITH IT. THIS REPAIR COSTED ME OVER $600 FOR PARTS AND LABOR. IF I WERE TO USE THE TOYOTA DEALERSHIP FOR PARTS AND SERVICE IT WOULD HAVE COSTED ME OVER $900 ( VIA 3 ESTIMATES FROM DEALERSHIPS) THROUGH THIS LETTER I AM KINDLY REQUESTING AN INVESTIGATION TO THE FUEL PUMP ISSUES FOR TOYOTA SIENNA FROM MODEL YEAR 2007 ONWARDS SO A PROPER WARRANTY COVERAGE, WARNINGS CAN BE PROVIDED TO REGISTERED OWNERS. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH DOOR SENSOR MALFUNCTIONED AND FAILED TO RECOGNIZE WHEN SOMEONE WAS WITHIN THE ENTRY OF THE HATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
BOTH POWER SLIDE DOORS DO NOT WORK BY PRESSING THE BUTTONS ON THE CENTRAL CONSOLE NOR ON THE SIDE OF DOORS. IT FIRST HAPPENED ON THE LEFT DOOR AND THEN HAPPENED ON THE RIGHT DOOR RECENTLY. THE SLIDE DOORS DO WORK BY PULLING THE HANDLES FROM THE OUTSIDE. THE FAILURE POST A SERIOUS SAFETY CONCERN THAT IF THE VEHICLE INVOLVED IN AN ACCIDENT, THE PASSENGERS IN THE 2ND AND 3RD ROWS WILL NOT BE ABLE TO LEAVE THE VEHICLE QUICKLY WITHOUT THE IMMEDIATELY HELP FROM THE OUTSIDE, ESPECIALLY FOR THE MINORS AND DISABLES. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (WHEELS). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STRAPPED THE SPARE TIRE TO THE LUGGAGE COMPARTMENT OF THE VEHICLE AS A TEMPORARY REMEDY BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN
THE POWER LIFTGATE WONT STAY OPEN AND CLOSES ON PEOPLE, REPEATEDLY. *TR
THE REAR HATCH SUDDENLY CLOSES AT A FAST SPEED WHEN IT IS COLD. THIS WILL HAPPEN REPEATEDLY, WE HAVE HAD CLOSE CALLS WITH THIS NOW SINCE NOVEMBER. TOYOTA SHOWS NO RECALLS FOR THIS. *TR
I WAS IN AN ACCIDENT WHERE A MAJORITY OF MY FRONT END WAS COMPLETELY DAMAGED. IN FACT, THE BUMPER WAS COMPLETELY TAKEN OFF WITH SIGNIFICANT OTHER DAMAGE WHICH I HAVE PICTURES OFF. NEITHER AIRBAG DEPLOYED. FORTUNATELY I WAS OK AND DID NOT SUSTAIN ANY INJURIES. I AM JUST SURPRISED BY THE SIZE OF THE IMPACT THAT THE AIRBAGS DID NOT DEPLOY. *JS
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE SUSPENSION COIL SPRING FRACTURED IN HALF. THE CONTACT WAS A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SUSPENSION COIL SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 4/6/15*CN UPDATED 2/2/2016 *JS
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILOUT 1/13/15*LJ
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS CABLE FRACTURED CAUSING THE AUTOMATIC OPENING AND CLOSING OF THE DOOR TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
BOTH SLIDING DOORS ARE NOT WORKING PROPERLY. THEY DO NOT LATCH AND STAY CLOSED. BOTH DOOR HAVE OPENED WHILE VEHICLE WAS IN MOTION. BACK POWER SLIDING DOOR HAS OPENED WHILE THE VEHICLE WAS BEING DRIVEN AT LEAST 10 TIMES. THE BACK NON-POWER SLIDING DOOR IS NOT WORKING EITHER. HOWEVER, THIS ONE WE DO NOT USE AND IT HAS STAYED CLOSED MOST OF THE TIME. IT HAS ONLY OPENED 3 TIMES WHILE DRIVING. THIS IS AN EXTREME DANGER. TOYOTA IS ONLY COVERING PART OF THE COST TO REPAIR BUT I WAS PAST THE 120,000 MILES WHEN MY PROBLEM BEGAN. SO WE ARE LEFT FOOTING THE BILL ON A DEFECT OF TOYOTA'S DOING. I FEEL THIS IS OUTRAGEOUS BECAUSE IT IS A HUGE SAFETY CONCERN. *TR
THE VEHICLE CAME TO A STOP AT A STOP LIGHT AND THE ODOUR OF SOMETHING BURNING ENTERED THE CABIN. NO LIGHTS ON THE DASH APPEARED AND DROVE TO THE NEXT PARKING LOT TO FIND A TRAIL OF OIL BEHIND THE VEHICLE AND A POOL OF OIL UNDER THE ENGINE. I HAD THE VEHICLE TOWED DIRECTLY TO THE DEALER TO FIND OUT A 'PIN HOLE' WAS FOUND IN THE OIL COOLER HOSE. THIS IS NOT THE SAME HOSE AS THE VVTI THAT HAS BEEN RECALLED ALREADY. THE DEALER INFORMED ME IT'S LIKE THE TWO OTHER RUBBER HOSES CARRYING OIL ON THE ENGINE BUT HAS NOT BEEN RECALLED. THE COST TO HAVE IT REPLACED WITH A STEEL LINE IS $429 CDN. THIS VAN WAS PURCHASED NEW IN 2009 AND BROUGHT INTO MANITOBA, CANADA FROM THE US. *TR
CAR PAUSES AT SLOW SPEEDS. CAR JERKS FIRST, THEN CHECK ENGINE LIGHT COMES ON, TRAC OFF LIGHT COMES ON. VSV LIGHT COMES ON. CODE DIAGNOSED AS DTC PO717. TOYOTA DEALER DOES NOT KNOW HOW TO FIX IT. SUGGESTS TRIAL AND ERROR. VEHICLE HESITATING IS DANGEROUS. *TR
THE DRIVER SIDE PASSENGER SLIDING DOOR WOULD NOT LOCK OPEN. I WAS ON A SLIGHT DECLINE. MY DAUGHTER WAS GETTING OUT OF THE CAR AND THE SLIDING DOOR WAS PUSHED OPEN BUT DID NOT LOCK AND SLID BACK AND SLAMMED INTO MY DAUGHTERS HAND. WHEN TRYING TO RE-OPEN THE SLIDING DOOR, IT WOULD NOT LOCK OPEN, IT WOULD CONTINUE TO SLIDE FORWARD. SINCE THAT DAY, THE PROBLEM HAS PERSISTED SPORADICALLY. THE VEHICLE CAN BE ON A FLAT SURFACE, INCLINE, DECLINE ETC, IT DOES NOT SEEM TO MATTER. EACH TIME WHEN THE DOOR IS SLID OPEN IT, THE LOCKING MECHANISM IS NOT WORKING. THE DOOR WILL NOT STAY OPEN. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP IN JULY 2011 AND I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM, SO IT WAS NOT FIXED. THE PROBLEM CONTINUED. IN 2013 I RECEIVED A VOLUNTARY RECALL NOTICE ON THE NON-POWER SLIDING DOORS WERE NOT LOCKING SHUT AND COULD OPEN DURING OPERATION (WHICH WAS ALSO HAPPENING WITH MY VEHICLE) SO I BROUGHT THE VEHICLE TO ANOTHER DEALERSHIP IN OCTOBER 2013 AND ASKED FOR THEM TO FIX THE DOOR SINCE I WAS HAVING BOTH THE RECALL PROBLEM AND THE OTHER PROBLEM. THAT DEALERSHIP STATED THEY COULD NOT DUPLICATE THE PROBLEM AND THEY "GREASED" THE MECHANISM. THAT DID NOT RESOLVE THE ISSUE AND IT WAS INCREASINGLY HAPPENING. IN SEPTEMBER 2014 I BROUGHT THE VEHICLE BACK TO THE ORIGINAL DEALERSHIP AND ASKED FOR THE VEHICLE TO BE REPAIRED OR THE MECHANISM REPLACED. I STATED I WAS CONCERNED FOR THE SAFETY OF MY 3 YEAR OLD SON WHO GOES IN AND OUT OF THE DOOR AND I DID NOT WANT THE DOOR TO SLAM
I PRESSED THE BUTTON TO OPEN THE AUTOMATIC REAR PASSENGER SLIDING DOOR TO PUT IN A SHOPPING BAG AFTER LEAVING A STORE. THE DOOR OPEN, THEN WHEN I PRESSED TO CLOSE THE DOOR, IT STARTED TO CLOSE BUMPED AND CLANKED AND REOPENED AND WOULD NOT CLOSE. I HAD TO DRIVE THE 16 MILES HOME WITH THE DOOR OPEN. I TOOK IT TO CHATHAM PARKWAY TOYOTA IN SAVANNAH, GA WHO INSPECTED IT AND HAD ME RETRIEVE IT TO TAKE TO A COLLISION CENTER FOR REPAIR. THEY WOULDN'T TOUCH IT AND TOLD ME TO TAKE IT BACK TO THE DEALER. I TOOK IT TO SAVANNAH TOYOTA WHO REPAIRED IT AT A COST OF OVER $1400 TO REPLACE THE REAR SLIDER ASSEMBLY AND CABLE ASSEMBLY. THEY ALSO ADVISED ME THAT THE REAR MAIN SEAL AND SUB OIL PAN GASKET NEEDED TO BE REPLACED, I CHECKED ONLINE TO SEE IF THIS WAS A RECALL FOR ANY REASON AFTER HEARING OF THAT OTHER'S HAD EXPERIENCED THIS PROBLEM. THIS IS A DOCUMENTED PROBLEM WITH TOYOTA WITH A WARRANTY OR RECALL FOR MODEL YEARS UP TO 2007. I CALLED TOYOTA ON OCTOBER 17TH TO ASK ABOUT A REIMBURSEMENT SINCE THE PROBLEM IS STILL AN EXISTING ONE WITH MY 2008. OBVIOUSLY THE PROBLEM HAS NOT BEEN CORRECTED OR MY VAN WAS BUILT USING PRIOR YEARS PARTS. THEY TOLD ME MY VAN WAS NOT PART OF THE WARRANTY EVEN THOUGH IT IS THE EXACT SAME PROBLEM AS PREVIOUS YEARS. THEY OFFERED ME $1000 THAT CAN BE USED ON ANOTHER REPAIR WHICH I WILL NEED TO PAY OUT OF POCKET THEN ASK FOR REIMBURSEMENT. I DO NEED THAT TO HELP PAY THE $2400 REPAIR FOR THE REAL MAIN SEAL REPAIR. THE MALFUNCTIONING REAR SLIDING DOOR IS A SAFETY CONCE
THE DASHBOARD IS STICKY AND PRODUCES A GLARE. IT GETS STICKIER WHEN IT'S HOT. THE SUN SEEMS TO BE MELTING IT. IT CAUSES A GLARE WHILE YOU'RE DRIVING THAT IS DANGEROUS. I HAVE RESEARCHED THIS AND IT IS HAPPENING TO OTHER TOYOTA DASHBOARDS PRE 2009, ESPECIALLY IN THE STATE OF FLORIDA, WHICH IS WHERE WE LIVE. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. THANK YOU. *TR
TOYOTA KNOWN DEFECTIVE TIMING CHAIN GASKET. LEAKING OIL. *TR
I DRIVE ABOUT 5,000 MILES A YEAR, IN THE BEGINNING OF 2012 I WAS TOLD MY BRAKES DID NOT PASS THE STATE INSPECTION. AT THIS TIME I HAD AROUND 20000 MILES ON THE VAN. THE REASON OF THE REJECT WAS RUST ON THE ROTORS, IT WAS SO BAD AND THE ROTORS WERE SO THIN AND OF A POOR METAL, THEY COULD EVEN BE WORKED ON. I HAD TO REPLACE THE ROTORS AND PADS ON ALL 4 WHEELS. *TR
PULLED INTO PARKING LOT AT ABOUT 15 MPH. WITH MY FOOT ON THE BRAKE, I SLOWED DOWN TO ABOUT 5 TO 10 MPH TO PULL INTO THE PARKING SPOT. ALL OF A SUDDEN, THE VEHICLE ACCELERATED AS IF SOMEONE HAD PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR. MY VEHICLE WENT UP OVER THE SIDEWALK AND INTO THE SIDE OF A BUILDING CAUSING EXTENSIVE DAMAGE TO THE BUILDING. MY CAR WAS NOT DAMAGED TOO BADLY ONLY ABOUT $1,300 AS ESTIMATED BY THE APPRAISER. *TR
I PURCHASED THIS VEHICLE USED FROM HOSELTON AUTO MALL IN ROCHESTER NY IN AUGUST 2013.I WAS TALKED INTO A "TOYOTA PLATINUM CARE" BUMPER TO BUMPER EXTENDED WARRANTY.I WAS TOLD THIS WARRANTY WAS EXACTLY THE SAME AS THE NEW VEHICLE WARRANTY BUT FOR AN EXTENDED TIME.I WAS TOLD IT COVERED EVERYTHING.I SPECIFICALLY ASKED IF IT COVERED ALL PARTS ON THE SLIDING DOORS, THE DVD PLAYER, ETC.I WAS TOLD YES. IN JANUARY 2014 I EXPERIENCED A PROBLEM WITH ONE OF THE SLIDING DOORS.MY LOCAL DEALERSHIP SAID THE CENTER HINGE WAS BAD AND WAS NOT COVERED UNDER MY WARRANTY.I INSISTED THAT HOSELTON PAY FOR THE REPAIR,THEY RELUCTANTLY DID SO.I HAVE SINCE HAD BOTH SIDING DOORS REPAIRED MULTIPLE TIMES DUE TO THE LOCK ASSEMBLY NOT WORKING.THE LOCK ASSEMBLY IS COVERED UNDER A NEW SPECIAL CONDITION WARRANTY BECAUSE TOYOTA HAS RECEIVED SO MANY COMPLAINTS.NOW THE OTHER DOORS CENTER HINGE IS BAD.I WAS TOLD IF I DON'T REPLACE THE HINGE THAT THE LOCK ASSEMBLY WILL KEEP GOING BAD.SO THESE ARE OBVIOUSLY RELATED ISSUES.THIS COMBINED ISSUE CAUSES MY DOORS TO EITHER BE STUCK OPEN, BE STUCK CLOSED, OR TO OPEN WHILE I AM DRIVING.ALL SAFETY ISSUES AS I HAVE CHILDREN IN THE BACK SEAT.I HAVE CONTACTED TOYOTA AND THE WARRANTY PEOPLE AND NEITHER WANT TO ASSIST.I WANT THE HINGE REPLACED AT TOYOTAS COST.THIS IS DANGEROUS AND IT IS A KNOWN ISSUE BY THEM.THEY NEED TO RESOLVE THIS ASAP.MY VEHICLE IS UNSAFE TO DRIVE. I HAVE CONTACTED THEM VIA TELEPHONE AND THEIR EMAIL SYSTEM, ALL WITH NO LUCK WITH ASSISTANCE. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHITE SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE, BUT NO WARNING INDICATORS ILLUMINATED. AFTER DRIVING THE VEHICLE HOME, THE CONTACT NOTICED THAT OIL SPILLED ALL OVER THE DRIVEWAY, HOOD OF THE VEHICLE, AND THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE OIL COOLER SUPPLY LINE BURST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
THE DASHBOARD SEEMS TO BE MELTING, IS STICKY AND IS CRACKED IN SEVERAL PLACES. *TR
MY DASHBOARD IS MELTING AND CRACKING. IT IS STICKY AND IMPOSSIBLE TO CLEAN. OVER THE LAST FEW MONTHS, IT'S ALSO CRACKING ON THE FRONT EDGES, BOTH ON THE DRIVER'S AND PASSENGER'S SIDE. *TR
DASH BOARD CRACKED OVER GLOVE BOX, THEN ANOTHER CRACK APPEARED ON THE LEFT SIDE NEAR THE SIDE WINDOW DEFROST VENT. WONDER IF IT WOULD AFFECT AIR BAG DEPLOYMENT? *TR
THE PASSENGER SIDE AUTOMATIC DOOR CABLE SNAPPED. THE CAR IS ONLY 6 YEARS OLD. I DID SOME RESEARCH ON THE INTERNET AND THERE ARE WIDESPREAD REPORTS OF THIS BEING A COMMON DESIGN FLAW WITH TOYOTA SIENNA AUTOMATIC DOORS. I CALLED THE DEALERSHIP AND THEY INDICATED IT WAS $1600 TO REPAIR THE CABLE. THAT IS OUTRAGEOUS! I WROTE TO TOYOTA THROUGH THEIR CUSTOMER SUPPORT SITE INQUIRING ABOUT AN EXTENDED WARRANTY I READ ABOUT REGARDING THIS ISSUE, HOWEVER THEY OPTED TO IGNORE ME AND NOT RESPOND. *TR
BOUGHT THIS VEHICLE USED FROM A DEALER ON 5/10/2014. NOTICED "STICKINESS" ON THE ENTIRE TOP OF DASHBOARD. THOUGHT IT COULD BE CLEANED OR WASHED OFF. IT NEVER CAME OFF. SAW IN THE MEDIA THAT THIS IS A PROBLEM WITH TOYOTA DASHES-MELTED DASHBOARDS, STICKY AND CAN SCRAPE SURFACE OFF WITH YOUR FINGERNAIL. THERE IS A SHINY GLARE TO THE DASHBOARD. *TR
AIRBAG WARNING LIGHT CAME ON WITHOUT APPARENT CAUSE. WE TOOK IT IN TO TOYOTA DEALER, THEY SAID THEY REPLACED THE PASSENGER SIDE AIRBAG HARNESS , BUT COULD NOT COMPLETE REPAIR, AIRBAG WARNING LIGHT STILL ON. TOYOTA STILL WAITING FOR ANOTHER PLUG TO REPAIR 2 MONTHS LATER. VERY SERIOUS ISSUE AS THEY SAID AIRBAGS WILL NOT WORK PROPERLY. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 8/29/14*CN UPDATED 09/17/2014 *JS
WHILE PARKED IN MY DRIVEWAY AND SEATED IN THE DRIVERS' SEAT, I ACTIVATED THE REAR LIFT-GATE VIA THE CENTER ROOF CONSOLE BUTTON. I EXITED THE DRIVERS' SIDE DOOR AND PROCEEDED TOWARD THE REAR OF THE VEHICLE. AT THIS TIME THE LIFT-GATE WAS STILL RISING, AND TO ALL OBSERVANCE, ACTING NORMALLY. AS I GOT TO THE REAR OF THE VEHICLE THE DOOR WAS ALMOST AT ITS APEX. WHILE STANDING OUTSIDE THE VEHICLE, I BENT DOWN TO GET SOMETHING OUT OF THE REAR CARGO AREA. I HAVE DONE THIS HUNDREDS OF TIMES WITH NO CONCERN BECAUSE THE LIFT-GATE IS DESIGNED TO STAY OPEN ONCE IT REACHES THE TOP OF ITS OPENING CYCLE. AS I STOOD UP TO LEAVE THE AREA OF THE VEHICLE, THE LIFT-GATE CAME DOWN WITHOUT WARNING OR ACTIVATION ON MY PART AND HIT ME ON MY HEAD AND SHOULDER. I HAD NOT PULLED DOWN ON THE MANUALLY RETRACTION HANDLE ON THE INSIDE OF THE LIFT-GATE AND NO ONE HAD ACTIVATED THE BUTTON INSIDE THE VEHICLE AT THE CONSOLE. AFTER TENDING TO MY BLEEDING HEAD AND SORE SHOULDER, I RETURNED TO THE VEHICLE TO TRY AND DUPLICATE THE EVENT. I AM ABLE TO DUPLICATE THE EVENT EACH TIME THE LIFT-GATE IS ACTIVATED. IT DOES NOT MATTER WHETHER THE LIFT-GATE IS ACTIVATED BY THE REMOTE CONTROL FOB, THE CONSOLE, OR THE MANUAL LEVER ON THE DOOR. ANY TIME THE DOOR IS OPENED, IT REACHES ITS APEX AND AUTOMATICALLY AND IMMEDIATELY RETRACTS DOWN TO THE CLOSED POSITION. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME THAT SINCE MY WARRANTY HAS ENDED, I WOULD NEED TO PAY A "DIAGNOSTIC FEE" OF $118/HOUR. I THO
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE FUEL PUMP RESISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
UPON EXITING FREEWAY IN BUTTE, MT, AND SLOWING DONE FOR RED LIGHT AT BOTTOM OF RAMP, HEARD TAPPING NOISE COMING FROM ENGINE. DROVE ONE BLOCK TO GAS STATION, AND WHILE PUMPING GAS, NOTICED LARGE QUANTITY OF ENGINE OIL PUDDLING UNDER THE ENGINE. HAD VEHICLE TOWED TO TOYOTA DEALER, WHO DETERMINED THAT OIL COOLER HOSE HAD RUPTURED. FORTUNATELY, NO APPARENT ENGINE DAMAGE. AFTER SOME RESEARCH ON SIENNA OWNERS' FORUM, LEARNED THAT THIS WAS A RECURRING PROBLEM ON CERTAIN TOYOTA MODELS IN CERTAIN YEARS, INCLUDING THE 2008 SIENNA WITH TOW PACKAGE LIKE OURS, AND THAT TOYOTA HAD PUT OUT A TSB ON THIS, BUT APPARENTLY HAD NEVER INFORMED OWNERS. IT TOOK 4 DAYS FOR THE REPLACEMENT HOSE TO ARRIVE, AND THE REPAIR COST $520. THIS INCIDENT OCCURRED WHILE MY FAMILY WAS FAR FROM HOME (SILVER SPRING, MD) ON A CROSS-COUNTRY TRIP AND THUS FORCED THEM TO CANCEL PART OF VACATION AND SPEND EXTRA $$ ON HOTELS AND A RENTAL CAR. BUT IT COULD HAVE BEEN MUCH WORSE - THE OIL COULD HAVE DRAINED WHILE AT SPEED ON THE HIGHWAY, RUINING THE ENGINE, STRANDING MY FAMILY IN AN ISOLATED AREA OR CAUSING AN ACCIDENT OR ENGINE FIRE AND POSSIBLE INJURIES. GIVEN THAT TOYOTA WAS AWARE OF THE PROBLEM, IT COULD HAVE INFORMED US SO WE COULD HAVE HAD THE HOSE REPLACED BEFORE IT FAILED. *TR
THE PASSENGER SEAT BELT HAS FOLDED OVER AND JAMMED. IT IS NOT ABLE TO RETRACT NOW. THIS IS A SAFETY HAZARD. *TR
DASH IS STICKY AND IS PRODUCING MORE OF A GLARE/REFLECTION ON MY INSIDE WINDSHIELD. EXTREMELY DISTRACTING. *JS
MY 2008 TOYOTA SIENNA LE WAS BOUGHT BRAND NEW, HAVE IT SERVICED AT TOYOTA DEALERS, ON JUNE 5TH, 2014, L TOOK THE VAN TO A DEALER FOR A REGULAR SERVICE L WAS TOLD MY STEERING RACK WAS LEAKING AND WILL NEED TO HAVE THE WHOLE STEERING RACK REPLACE. THE VAN ONLY HAS 57,000 + ON IT AND SERVICED REGULARLY. WITH THE HISTORY OF SEVERAL RECALL ON SIENNA, L BELIEVED THIS MIGHT BE A DEFECT FROM TOYOTA. THIS IS A SAFETY ISSUE WHICH THE DEALER REFUSED TO ACKNOWLEDGE CAUSED THE VAN WARRANT HAS RAN OUT EVEN THOUGH L BOUGHT AN EXTENDED WARRANTY (COST GUARD) WHICH L WAS TOLD AGAIN THAT THE COST GUARD WARRANTY HAS EXPIRED TOO. I HAVE REPORTED THIS ISSUE TO TOYOTA BUT NOTHING WAS DONE. I AM APPEALING TO YOUR HONORABLE OFFICE TO INVESTIGATE AND ASK TOYOTA TO TREAT THIS AS A DEFECT AND SAFETY ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIRBAG INDICATOR WARNING LIGHT FLASHES CONTINUOUSLY. JIGGLED WIRES UNDER FRONT PASSENGER SEAT A YEAR AGO, AND THE WARNING LIGHT QUIT FLASHING FOR A COUPLE MONTHS. BUT THEN IT STARTED FLASHING AGAIN ABOUT SIX MONTHS AGO. A WARRANTY ENHANCEMENT NOTIFICATION - ZTX WAS RECEIVED FROM TOYOTA A FEW DAYS AGO. LOCAL DEALER SAID THAT DIAGNOSIS WOULD TAKE TWO HOURS & COST $130. READ ON THE INTERNET TO TRY DISCONNECTING THE YELLOW WIRE (AIRBAG SENSOR) UNDER THE FRONT PASSENGER SEAT AND WAIT 15 SECONDS. TRIED THAT AND THE FLASHING LIGHT HAS GONE OFF AGAIN. THIS YELLOW CONNECTOR PIN AND WIRING SHOULD BE FULLY REPLACED BY TOYOTA UNDER A FULL RECALL SO THAT THIS DOESN'T BECOME A RECURRING, REGULAR ISSUE FOR SIENNA OWNERS. *TR
VVT-I HOSE BROKEN, RAPID OIL LOSS AND ALMOST NO OIL LEFT IN ENGINE WHEN PROBLEM WAS SPOTTED. OIL SPILLED TO THE BELTS AROUND THE VVT-I HOSE. WHEN TURN STEERING WHEEL, NOISE HEARD. THIS IS THE SAME ISSUE TO THE OTHER RECALLS BUT NOT APPLICABLE TO TOYOTA SIENNA. HTTP://TOYOTANEWS.PRESSROOM.TOYOTA.COM/ARTICLE_DISPLAY.CFM?ARTICLE_ID=1906 I WAS TOLD MAY CAUSE PROBLEM TURNING THE STEERING WHEEL, OR ACCIDENT. I WAS INSTRUCTED TO FILE THE CLAIM TO YOUR OFFICE. THANKS. *TR
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO CONTROL AND HAD TO BE TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VIN WAS NOT PROVIDED. THE FAILURE AND CURRENT MILEAGE WERE 80,000.
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER'S FRONT AND REAR SIDE DOORS FAILED TO UNLOCK INTERNALLY. THE PASSENGER SIDE FRONT AND REAR SIDE DOORS WERE ONLY ABLE TO BE UNLOCKED FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE DOORS ELECTRIC CABLE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT 126,600. THE VIN WAS NOT AVAILABLE.
THE RUBBER PORTION OF THE OIL SUPPLY HOSE FOR THE WT-1 ACTUATOR FAILED RESULTING IN A SUDDEN LOSS OF SEVERAL QUARTS OF OIL. THIS OIL WAS CARRIED ALONG THE UNDERCARRIAGE AND SPRAYED A FINE MIST OF OIL ON THE WINDSHIELDS OF THE CARS BEHIND THE VAN. LUCKILY THIS OCCURRED CLOSE TO HOME AT A LOW SPEED. IF THIS WAS ON THE HIGHWAY IT COULD HAVE CAUSED SUDDEN REDUCED VISIBILITY FOR THE DRIVERS BEHIND THE VEHICLE AND COULD HAVE LED TO AN ACCIDENT. I AM SORRY BUT USING A RUBBER HOSE ON AN OIL LINE IS ONE OF THE DUMBEST THINGS I HAVE HEARD OF. FORTUNATELY FOR US, NO ONE WAS HURT AND NO DAMAGE WAS DONE TO THE VEHICLE. I DON'T UNDERSTAND HOW THIS HAS NOT TURNED INTO A RECALL. THIS WAS A BIG MISTAKE ON TOYOTA'S PART. *TR
APPROXIMATELY SIX (6) MONTHS AGO, I STARTED TO NOTICE MY DASHBOARD GETTING STICKY WHEN THE SUN BEATS DOWN ON IT. IT STARTED IN A SMALL AREA OF THE DASHBOARD ABOUT THE SIZE OF A QUARTER, BUT NOW APPEARS TO SPREADING. I HAVE CONTACTED THE TOYOTA DEALERSHIP THAT I PURCHASED THE VEHICLE FROM AND THEY CLAIM THAT THEY HAVE NEVER HEARD OF SUCH A CONDITION. AFTER DOING SOME RESEARCH ON THE WEB, I FOUND THE FOLLOWING NEWS SEGMENT THAT POINTEDLY IDENTIFIES THE EXACT PROBLEM THAT I AM HAVING: HTTP://WWW.WPTV.COM/MONEY/CONSUMER/TOYOTA-DEALER-CALLS-MELTING-DASHBOARDS-A-DEFECTIVE-PRODUCT-AND-WANTS-AUTO-MAKERS-TO-PAY-FOR-REPAIRS I AM NOT CERTAIN WHAT CAN BE DONE, HOWEVER IN MY OPINION THERE SHOULD BE A FACTORY REGARDING ON THIS EXTREMELY HAZARDOUS CONDITION. PLEASE LOOK INTO THIS MATTER AND ADVISE. THANK YOU FOR YOUR CONSIDERATION AND PROMPT ATTENTION TO THIS IMPORTANT MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE FRONT DRIVER'S SEAT BELT BECAME JAMMED AND COULD NOT BE RELEASED. I WAS 3 MILES AWAY FROM HOME AND, AFTER STRUGGLING FOR A WHILE, HAD TO DRIVE HOME WITHOUT WEARING A SEATBELT. WE HAD TO TAKE APART THE INTERIOR PANEL TO FIX THE SEATBELT. I HAVE GOOGLED AND APPARENTLY THIS IS A COMMON PROBLEM FOR THE SIENNA. *TR
THE AUTOMATIC SLIDING DOOR CABLE CAME LOOSE, CAUSING THE DOOR TO GET STUCK AND FURTHER DAMAGE THE CABLE. THIS FLAW IS NOTED IN A RECALL FOR 2004-2007 MODELS, BUT WE BELIEVE IT SHOULD BE INCLUDED IN THE 2008 MODELS, AS WELL. *TT
IN MAY OF 2013, I WAS TOLD BY ROSNER TOYOTA OF STAFFORD VA, THAT MY VEHICLE, WITH LESS THAN 60,000 MILES ON IT, WOULD NOT PASS A SAFETY INSPECTION BECAUSE THE RACK AND PINION STEERING SYSTEM WAS LEAKING FLUID. NOT WANTING TO DRIVE AN UNSAFE VEHICLE, I HAD NO CHOICE BUT TO FIX IT. I PETITIONED TOYOTA HEADQUARTERS ABOUT THIS, AND THEY AGREED TO COVER $900.00 OF THE $1,300.00 BILL. I THINK THEY SHOULD HAVE COVERED THE ENTIRE AMOUNT, BUT I ENDED UP SHELLING OUT $300.00 FOR A NEW BOOT TO TEMP FIX THE PROBLEM, AND THEN THE REMAINING $400.00 TO REPLACE THE RACK AND PINION. NOW, LESS THAN 1 YEAR FROM THE REPLACEMENT OF THE RACK AND PINION, ROSNER OF TOYOTA TELLS ME THAT THE SAME SIDE OF THE RACK AND PINION IS AGAIN LEAKING FLUID AND THAT IT NEEDS TO BE REPLACED. ROSNER REPLACED THE PARTS, BUT I AM CONCERNED THAT THIS IS JUST A TEMPORARY FIX TO A MUCH BIGGER PROBLEM. THIS IS THE THIRD RACK AND PINION FOR THIS VEHICLE IN LESS THAN 6 YEARS. I AM CONCERNED THAT THIS VEHICLE IS NOT SAFE FOR OPERATION. PLEASE ADVISE AND THANKS. *TR
DURING A RECENT TRIP TO ALABAMA FROM VIRGINIA, OUR 2008 TOYOTA SIENNA SUDDENLY ACCELERATED WHILE PRESSING THE BRAKE PEDAL INSTEAD OF BRAKING. BOTH TIMES, WE WERE APPROACHING MODERATELY HEAVY TRAFFIC. MY WIFE WENT TO APPLY THE BRAKES TO SLOW THE VAN. INSTEAD OF BRAKING AND SLOWING THE VEHICLE, THE VAN WENT INTO FULL ACCELERATION MODE. THE TRANSMISSION DOWNSHIFTED AND STARTED APPLYING FULL THROTTLE. THE FIRST TIME WE THOUGHT WE WERE GOING CRAZY. THE SECOND TIME, BOTH MY WIFE AND I WATCHED AS HER FOOT APPLIED THE BRAKES AND TO OUR AMAZEMENT, THE VAN STARTED ACCELERATING AGAIN! LUCKILY BOTH TIMES, MY WIFE TOOK HER FOOT OFF THE BRAKE PEDAL AND REAPPLIED ONCE THE VAN STOPPED ACCELERATING AND THE BRAKES WORKED THEN. I HAVEN'T HAD TIME TO TAKE THIS INTO THE TOYOTA DEALER YET. WE ARE STILL UNDER A 30 DAY WARRANTY WITH CARMAX, SO I HAVE COMMUNICATION OUT TO THEM TO SEE HOW WE SHOULD HANDLE THIS SITUATION. I THOUGHT THIS TOYOTA SUDDEN ACCELERATION STORY WAS EXAGGERATED. NOW I'VE EXPERIENCED IT MYSELF. *TR
DASHBOARD MELTS WHEN DRIVEN IN 80 DEGREE WEATHER. BECOMES STICKY AND SHINY. GLARE FROM SHINE MAKES IT IMPOSSIBLE TO SEE OUT WINDSHIELD. *TR
MY WIFE WAS PARKING OUR 2008 TOYOTA SIENNA WITH OUR 3 YOUNG BOYS IN THE AUTOMOBILE. SHE SLOWLY BROUGHT THE VEHICLE TO A COMPLETE STOP; NEVER USING GAS, JUST COVERING AND TAPPING LIGHTLY ON THE BRAKE. ONCE THE AUTOMOBILE CAME TO A STOP MY WIFE PRESSED THE BRAKE A LITTLE MORE IN ORDER TO PUT THE VEHICLE IN PARK. AT THAT MOMENT THE VEHICLE ACCELERATED INCREDIBLE FAST, JUMPED OVER AN 8 INCH CONCRETE PARKING LOT DIVIDER AND CRASHED INTO A TREE ABOUT 10 - 15 FEET FROM THE CONCRETE DIVIDER. WE ARE CERTAIN THAT THIS WAS A "SUDDEN UNINTENDED ACCELERATION" INCIDENT CAUSED BY SOME MECHANICAL, ELECTRICAL, PROGRAMMING OR OTHER DEFECT IN THE '08 SIENNA. THIS WAS NOT "DRIVER ERROR"! MY WIFE DID NOT CONFUSE THE GAS PEDAL AND THE BRAKE. THIS WAS NOT CAUSED BY A FLOOR MAT OBSTRUCTING THE GAS PEDAL. THIS WAS CAUSED BY SOME TYPE OF A DESIGN OR COMPONENT DEFECT. HOW CAN W BE SO CERTAIN? MY WIFE AND I HAVE PARKED IN THIS PARKING SPOT (LOCATED IN OUR APARTMENT COMPLEX) HUNDREDS OF TIMES. TO PARK IN THIS PARKING SPOT YOU FIRST HAVE TO MAKE A LEFT HAND TURN AT A STOP SIGN. THIS STOP SIGN IS ABOUT 30 - 40 FEET FROM THE PARKING SPOT, WHICH REQUIRES THAT YOU MAKE A SHARP RIGHT TURN. ONCE YOU PRESS THE ACCELERATOR SLIGHTLY TO MAKE THE LEFT AT THE STOP SIGN, YOU DO NOT USE THE GAS AGAIN. YOU SIMPLY TAP AND COVER YOUR BRAKE UNTIL YOU MAKE THE RIGHT INTO THE PARKING SPOT. OUR VEHICLE CAME TO A STOP. IN FACT, UPON "STOPPING" ONE OF OUR 3 BOYS REMOVED HIS SEAT BELT IMMEDIATELY BEFORE THE VEHICLE ACCELERATED O
2008 SIENNA HAS DEVELOPED STEERING ISSUE AND ALMOST LOST STEERING CONTROL OF VAN. PROBLEM APPEARS TO BE FAILURE OF STEERING INTERMEDIATE SHAFT THAT RESULTED IN INTERMEDIATE ABILITY TO STEER VEHICLE. VERY CHOPPY STEERING. THIS IS A VERY COMMON ISSUE WITH TOYOTAS. CONTACTED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THERE ARE TSB'S FOR PRIOR AND POST YEAR VEHICLES BUT NOT FOR 08 SIENNA. TOYOTA NEEDS TO FURTHER INVESTIGATE AS FAILURE OF STEERING COMPONENT IS NOT ACCEPTABLE. TSB IS NOT ACCEPTABLE.
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THERE THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID 13V429000 (POWER TRAIN) HOWEVER, THE DEALER REFUSED TO HONOR THE RECALL FOR AN UNKNOWN REASON. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT AUTHORIZE ANOTHER DEALER TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN CONSUMERS HANDWRITING IS ILLEGIBLE. UPDATED 08/05/14
MY 2008 TOYOTA SIENNA HAS POWER REAR SLIDING DOORS. WHILE THE DRIVER SIDE REAR DOOR WAS OPENING, THE CABLE FOR THE DOOR MECHANISM SNAPPED AND WOULD NOT CLOSE COMPLETELY. AFTER INVESTIGATING THE SITUATION, THE BROKEN CABLE WAS JAMMED IN THE DOOR MECHANISM, PREVENTING THE DOOR FROM CLOSING. AS A RESULT, THE DOOR NOW DOES NOT FULLY OPEN, AND WILL NOT HOLD IN THE OPEN POSITION. IF PARKED ON A HILL, THE DOOR WILL CLOSE IF NOT HELD OPEN. LOOKING AT THE CABLE, THE PLASTIC SHEATHING AROUND THE CABLE HAD MANY CRACKS CAUSING THE CABLE ITSELF TO RUST AND FAIL. THE PASSENGER SIDE DOOR CABLE HAS SIMILAR CRACKS BUT HAS NOT FAILED YET. I BROUGHT THE VEHICLE TO OUR LOCAL TOYOTA DEALER. THEY MENTIONED THIS CABLE FAILURE WAS A KNOWN PROBLEM AND PREVIOUS MODEL YEARS WERE COVERED UNDER AN EXTENDED WARRANTY PROGRAM. HOWEVER, THE 2008 MODEL YEAR WAS NOT COVERED. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2008 Toyota Sienna → · Every Sienna year → · How the figures are calculated →