Page 3 of 8 · complaints 101–150 of 364

2007 Toyota Sienna complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Steering
Filed Oct 15, 2015115,000 milesCT

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED FAILURE, THE CERTIFIED MECHANIC OBSERVED THAT OIL WAS LEAKING FROM THE POWER STEERING RACK. THE VEHICLE WAS DIAGNOSED THAT THE POWER STEERING RACK AND THE AXLE BOOTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

Unknown or Other
Filed Sep 28, 2015130,000 milesDC

ABS MODULE FAILURE. DEALER REPLACEMENT PART $2800.00 PLUS LABOR

Service Brakes
Filed Sep 15, 2015174,000 milesVA

I OPENED THE REAR DOOR AND IT WOULD NOT SHUT. I TOOK IT TO A MECHANIC THAT SENT ME TO A BODY SHOP WHO REFERRED ME TO THE DEALER. THE CENTER ASSEMBLY HINGE NEEDS TO BE REPLACED. THE DOOR CLOSED BUT HAD A CRACK AND TODAY WHEN MADE A LEFT TURN THE DOOR OPENED BY ITSELF. IMAGINE IF A CHILD WAS IN THE BACK SEAT!!!

Unknown or Other
Filed Sep 14, 2015140,000 milesMA

ALTHOUGH TOYOTA HAS A SERVICE BULLETIN OUT ABOUT THE FAULTY REAR SLIDING DOORS' CABLE/LOCK BREAKING IT WOULD NOT COVER MINE DUE TO MILEAGE. I FEEL THAT THE FACT THAT THE DOOR WILL NOT OPEN/STAY OPEN AND SLIDES CLOSED IS A SAFETY ISSUE FOR A CHILD OR EVEN ADULT . PARTICULARLY WHEN PARKED ON A HILL.

Engine
Filed Sep 14, 2015160,000 milesMA

THE OIL PUMP ASSEMBLY FAILED. IT WAS PARTIALLY MADE WITH A RUBBER HOSE THAT DID NOT PERFORM AS IT SHOULD. IT NEEDED TO BE REPLACED WITH A SOLID METAL PART. ALTHOUGH THERE WAS A SAFETY/SERVICE BULLETIN LISTED BY TOYOTA ON THIS PART IT COST ALMOST $1200 TO REPAIR.

Suspension
Filed Sep 14, 2015160,000 milesMA

THE MAIN SPRING THAT SUPPORTED THE ENTIRE FRONT OF THE CAR JUST COLLAPSED AS I WAS ABOUT TO PARK MY CAR. THANK GOD IT DID NOT HAPPEN WHILE I WAS ON THE HIGHWAY. ALTHOUGH THERE WAS A SAFETY/SERVICE BULLETIN LISTED BY TOYOTA ON THIS PART THEY WOULD NOT COVER THE REPLACEMENT COST OF ALMOST $1500.

Power Train
Filed Sep 9, 201566,000 milesVA

OUR SIENNA IS A WELL MAINTAINED, LOW MILEAGE (JUST OVER 66,000 MILES) VEHICLE. AS OF AUGUST 30 OF THIS YEAR, THE TRANSMISSION PLANETARY GEARS HAVE TOTALLY FAILED, LEAVING THE VEHICLE AND US STRANDED OVER 100 MILES FROM HOME. THE ESTIMATE FOR A COMPLETE TRANSMISSION REBUILD FROM A REPUTABLE TRANSMISSION SPECIALTY SHOP IS $4500, WHICH IS MUCH LOWER THAN THE ESTIMATE OF $6500 THAT OUR TOYOTA DEALER GAVE US TO INSTALL A REMANUFACTURED TRANSMISSION. BASED ON THE NUMBER OF COMPLAINTS I HAVE READ ABOUT ON THE INTERNET, THIS PARTICULAR TRANSMISSION SEEMS TO HAVE HAD SIGNIFICANT PROBLEMS WITH EARLY FAILURES AROUND THE 65,000 MILE MARK. THIS REPAIR IS ON TOP OF A $1000 REPAIR JUST A MONTH AGO TO REPLACE BOTH OF THE REAR COIL SPRINGS. BOTH SPRINGS FAILED AT THE SAME TIME, WITH THE BOTTOM COIL RUSTING THROUGH AND FAILING AT THE BOTTOM SPRING SUPPORT. AS A MATERIALS ENGINEER MYSELF, I BELIEVE THIS IS A DESIGN OR PRODUCTION ISSUE WITH THESE SPRINGS, FOR BOTH TO FAIL IN THE EXACT SAME SPOT ON THE SAME COIL AT THE EXACT SAME TIME. (AND IT IS WORTH POINTING OUT THAT THIS VEHICLE HAS SPENT ITS LIFE IN NORTHERN VIRGINIA, A PLACE THAT DOES NOT HAVE MUCH SNOW, OR EXTENSIVE USE OF ROAD SALT.) ALSO, JUST ABOUT A YEAR AGO, WE HAD TO HAVE THE STEERING RACK REPLACED AT THE DEALER'S RECOMMENDATION, WHICH WAS ANOTHER $1000 REPAIR. SO IN A PERIOD OF JUST OVER A MONTH, THIS VEHICLE IS GOING TO HAVE ALMOST $6000 OF REPAIRS TO IT (NOT INCLUDING THE STEERING RACK REPAIR.) THIS IS COMPLETELY UNACCEPTABLE FOR

Air Bags
Filed Sep 1, 201525,000 milesOH

FRONT SIDE AIRBAG INDICATOR TURNS ON, THEN, IT SOMETIME OFF, SOMETIME ON. IT CONTINUES LIKE THIS WAY AGAIN AND AGIN TO TODAY. HAVE IT CHECKED AT TOYOTA DEALER. THEY ARE NOT SURE WHAT'S GOING ON. SUGGETS REPLACE THE AIRBAG.

Unknown or Other
Filed Jul 29, 2015109,000 milesTN

DRIVING DOWN ROAD, HEARD LOUD POP, THEN SOUNDED LIKE WIND RUSTLING. STOPPED AT GAS STATION AND NOTICED THE SUNROOF HAD SHATTERED. LUCKILY, THE INSULATION PANEL WAS CLOSED AND KEPT GLASS FROM FALLING ON DRIVER AND PASSENGERS. NOTHING OUT OF THE ORDINARY HAD HAPPENED LEADING UP TO THIS EVENT. IT WAS A CLEAR, WARM DAY.

Unknown or Other
Filed Jul 21, 201599,200 milesPA

IN 2010, THE PREVIOUS OWNER HAD THE OIL COOLER HOSE REPLACED UNDER A RECALL. IT APPEARS TO HAVE FAILED AGAIN AND ALL OF THE OIL CAME OUT OF THE VEHICLE AND SPRAYED ALL OVER THE ENGINE AND UNDERCARRIAGE. THIS FAILURE HAS BEEN WELL-DOCUMENTED BY OTHER OWNERS, HAPPENING AT THE SAME APPROXIMATE MILEAGE THAT MINE DID. TOYOTA'S REPAIRS TO THE PROBLEM ARE INADEQUATE. AT HIGHWAY SPEED, THE ENGINE COULD SEIZE, CAUSING THE DRIVER TO LOSE POWER AND POSSIBLY CONTROL. FORTUNATELY, I WAS ON LOCAL ROADS WHEN THIS HAPPENED TO ME. I DO NOT KNOW WHAT, IF ANY, ENGINE DAMAGE OCCURRED.

Unknown or Other
Filed Jul 7, 2015122,257 milesPA

THE PASSENGER SIDE POWER SLIDING DOOR OF MY TOYOTA SIENNA MINIVAN CAME OPEN WHILE I WAS DRIVING. I STOPPED AND TRIED TO SHUT THE DOOR BUT IT WOULD NOT LATCH. IT WILL NOT STAY SHUT, EVEN WHEN THE DOOR IS LOCKED, CHILD LOCK IS ON, AND THE AUTOMATIC DOOR POWER IS TURNED OFF. I HAD 4 CHILDREN IN THE CAR AT THE TIME AND THIS COULD OF BEEN A MAJOR INCIDENT! APPARENTLY TOYOTA KNOWS THEY ARE HAVING PROBLEMS WITH THE DOORS AS THEY HAVE EXTENDED THE WARRANTY ON THEM. THE LATCH ON THE PASSENGER SIDE DOOR WAS REPLACED IN APRIL AT 119,000, BUT NOW TOYOTA IS SAYING THEY WILL NOT COVER IT UNDER THE EXTENDED WARRANTY BECAUSE OF THE MILEAGE BEING 122,257.. THERE SHOULD NOT BE A MILEAGE LIMIT ON A PROBLEM THAT COULD HAVE DANGEROUS CONSEQUENCES! UPDATED 10/07/15*LJ UPDATED 11/07/2017*CN

Electrical System
Filed Jun 28, 2015105,000 milesNY

DRIVER SIDE AUTOMATIC SLIDING REAR DOOR FAILS TO OPEN WITH REMOTE OR INTERIOR FRONT CONTROLS. WILL ONLY OPEN WITH SUSTAINED PULL ON OUTSIDE DOOR HANDLE. WILL ALSO ONLY CLOSE WITH SUSTAINED PULL ON OUTSIDE HANDLE.

Structure
Filed Jun 15, 2015NY

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 07/30/15 *BF THE VEHICLE WAS REPAIRED. UPDATED 9/24/15 *JS

Tires
Filed Jun 5, 2015FL

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14C273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Jun 1, 2015108,210 milesUT

I WAS NORTHBOUND ON INTERSTATE 15 IN UTAH AND NOTICED SMOKE COMING OUT FROM UNDERNEATH MY CAR. I PULLED INTO A FIRESTONE SERVICE CENTER WHERE THEY DIAGNOSED THE ISSUE TO BE A FAULTY OIL COOLER HOSE ASSEMBLY ON MY 2007 TOYOTA SIENNA MINI-VAN. I CONTACTED TOYOTA DEALER WHO SAID THAT THE PART HAD BEEN UPGRADED FROM A RUBBER HOSE TO A METAL HOSE THAT WOULD NOT BURST LIKE MINE HAD. I WAS NOT INFORMED OF THE OPTION TO UPGRADE PRIOR TO THIS INCIDENT AND IN FACT HAD HAD MY CAR INTO THE DEALER FOR AN OIL CHANGE THE WEEK BEFORE THIS INCIDENT. FIRESTONE SAID I WAS DOWN TO TWO QUARTS OF OIL REMAINING IN THE OIL PAN. I FEEL LUCKY THAT I DID NOT BURN UP MY ENGINE BY STOPPING BEFORE THE OIL PAN RAN DRY. ALSO, I AM LUCKY THAT I WAS DRIVING AND NOT MY WIFE WITH A CAR FULL OF KIDS AS THERE SEEMED TO BE A RISK OF A CAR FIRE BASED ON THE SMOKE. I AM WONDERING NOW JUST HOW SAFE AND RELIABLE MY CAR IS AND WHAT OTHER PROBLEMS TOYOTA IS AWARE OF THAT THEY HAVE NOT YET TOLD ME ABOUT ON MY YEAR MAKE AND MODEL. BY THE WAY IT KIND OF RUINED THE FAMILY VACATION WE WERE JUST STARTING.

Wheels
Filed May 15, 201592,174 milesOH

VISIT TO DEALER FOR SERVICE (CAIN TOYOTA, NORTH CANTON, OHIO) WHEN DEALER CUT CABLE TO SPARE TIRE TO RELOCATE TO PASSENGER COMPARTMENT UNDER RECALL #E1S. TOYOTA MOTOR SALES USA VERY SLOW TO DEVELOP A PERMANENT REMEDY FOR THIS RECALL- NOW NEARLY 6 MONTHS FOR MY VEHICLE! I AM SUFFERING A MAJOR INCONVENIECE OF HAVING TO REPEATEDLY MOVE THE SPARE TIRE IN ORDER TO POSITION THE THIRD ROW SEATS UP OR DOWN. I QUESTION WHETHER TOYOTA WILL EVER DEVELOP A FIX FOR THE SIENNA'S SPARE TIRE PROBLEM!

Service BrakesCrash
Filed May 4, 2015100,000 milesTN

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITHOUT THE KEY IN THE IGNITION, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE ROLLED DOWN A HILL AND CRASHED INTO A HOUSE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Unknown or Other
Filed May 4, 201555,245 milesPA

RE; RECALL 14V273000, NEVER HAD A FAILURE,HAD ORIGINAL RECALL DONE YET SERVICE DEPT CUT OFF SPARE TIRE CARRIER CABLE AND RELOCATED SPARE TIRE TO INSIDE OF VEHICLE. WIFE IS HANDICAPPED AND WE CANNOT USE THE REAR OF THE VEHICLE TO TRANSPORT HER MOBILITY SCOOTER. I BELIEVE WAITING 7+ MONTHS FOR A FIX IS UNREASONABLE, ESPECIALLY SINCE SPARE TIRES HAVE BEEN LOCATED UNDER VEHICLES FOR DECADES.I WOULD HOPE TOYOTA COULD COME UP WITH A FIX INSTEAD OF SITTING AROUND AND DOING NOTHING ! *TR

Tires
Filed Apr 23, 2015NY

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body › Hatchback/Liftgate
Filed Apr 20, 2015109,100 milesCA

PREMATURE FAILURE OF STRUTS FOR AUTOMATIC BACK HATCH OF 07 TOYOTA SIENNA LIMITED AWD MINIVAN. ALL OF A SUDDEN, IN THE LAST WEEK, THE REAR HATCH CANNOT OPEN FULLY AND SOMETIMES JUST CLOSES SUDDENLY WHEN IT HAS GONE JUST HALFWAY UP. OTHER TIMES, IT MAKES IT UP, BUT DOESN'T STAY UP AND JUST SLAMS BACK DOWN RIGHT AFTER REACHING THE APEX. VEHICLE IS 8 YEARS OLD. *TR

Visibility
Filed Apr 13, 2015NJ

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR WINDOWS AND VENT WINDOWS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PART NEEDED TO DO THE REPAIR WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED. 5/28/15 *TA UPDATED 10/05/2017*CN

Tires
Filed Apr 10, 2015IL

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Engine
Filed Apr 10, 201550,000 milesHI

ON 4/10/15, I TOOK THE VEHICLE TO MOTOR IMPORTS SERVICE CENTER FOR PREARRANGED WARRANTY SERVICE WORK ON THE VEHICLE. MOTOR IMPORTS DECLINED TO PERFORM THE WARRANTY WORK, ALLEGING THAT THE VEHICLE WAS "TOO DIRTY" TO PERFORM, EVEN THOUGH AT LEAST TWO OF THE RECALLS WOULD INVOLVE NO AREA OF THE INTERIOR. WITH RESPECT TO THE INTERIOR, THE SHIFT ASSEMBLY WAS ALLEGEDLY "BLOCKED" BY A NEWSPAPER ON THE CONSOLE, AS WELL AS PENS IN THE ASHTRAY AND CD'S IN THE CONSOLE, AND FOR THIS, THEY CLAIMED THEY COULD NOT PERFORM THE WORK. IN ADDITION TO THE ABOVE RECALLS, THEY WERE TO INSPECT THE DASHBOARD FOR A FOURTH RECALL INVOLVING PREMATURE DEGRADATION OF THE ASSEMBLY, WHICH THEY DECLINED TO PERFORM AS WELL. *TR

Suspension
Filed Apr 6, 201582,700 milesMI

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE TRAVELING APPROXIMATELY 30 MPH, THERE WAS A LOUD NOISE AND A COMPONENT FRACTURED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND, AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL SPRINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,700.

Engine
Filed Mar 30, 201566,860 milesMI

I BELIEVE THE PRODUCT TO BE DEFECTIVE BECAUSE OF THE ISSUE THAT I HAD FACED WITH THIS VEHICLE 2 WEEKS BACK WHILE DRIVING IN THE FREEWAY. TWO WEEKS BACK WHILE I WAS DRIVING WITH MY FAMILY (WIFE AND 2 KIDS) THE VEHICLE ON 275 S FREEWAY @ 70MPH ON 8TH MARCH 2015 1:00 AM, THE ENGINE CHECK LIGHT TURNED ON AND I NOTICED THE ENGINE HEAT INDICATOR FLUCTUATE LIKE A FUEL INDICATOR. I TRIED TO SLOW DOWN, BUT BY THAT TIME I LOST THE POWER OF THE VEHICLE , WHICH MADE IT REALLY HARD FOR ME TO STEER THE VEHICLE BETWEEN THE LANES AND TAKE IT OUT OF FREEWAY TO A SHOULDER, THE BRAKES WERE NOT FUNCTIONING EITHER. IT WAS ONE OF MY SCARIEST RIDE I HAD IN MY LIFE (YOU CAN IMAGINE YOURSELF, ENGINE LOOSING POWER WHILE DRIVING IN A FREEWAY, I WAS WITH MY ENTIRE FAMILY, AND NOT HAVING CONTROL ON THE VEHICLE), IT PUT ME AND MY FAMILY AT SUCH A BIG RISK. GLAD I WAS ABLE TO SOME HOW TAKE THE VEHICLE OUT OF THE FREEWAY AND USED THE PARKING BRAKE TO BRING THE VEHICLE TO A STOP AT A FREEWAY SHOULDER @ 8 MILE ROAD EXIT. THE NEXT DAY, I TOOK THE VEHICLE TO VICTORY TOYOTA OF CANTON, A TOYOTA DEALER FOR DIAGNOSIS. AFTER THOROUGH DIAGNOSIS FROM THE DEALER, HE FIGURED OUT THE ENGINE WATER PUMP FAILED, WHICH LEAD TO THE ENGINE GETTING OVERHEATED AND ENGINE GOT DAMAGED, WHICH NEEDS TO BE REPLACED. THEY CAME BACK WITH THE COST OF 10,000 USD FOR FIXING THE VEHICLE. THE VEHICLE HAS ONLY 66,860 MILES ON THE ODOMETER. *TR

Suspension
Filed Mar 24, 2015VA

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body › Door
Filed Mar 9, 201556,173 milesMD

PASSENGER SIDE AUTOMATIC SLIDING DOOR ACTUATOR FAILED. POWER DOOR BUTTONS WOULD NOT WORK TO OPEN DOOR. DOOR COULD ONLY BE OPENED MANUALLY. *TR

Power Train
Filed Mar 4, 2015119,247 milesTX

UPON SLOWING DOWN TO TURN A STREET CORNER THE TRANSMISSION SLIPPED BEFORE IT WOULD GO AGAIN. IT SEEMED THAT IT WAS BETWEEN THE SLOWING DOWN AND RE-ACCELERATING AFTER THE TURN. THIS PROBLEM IS WELL DOCUMENTED ON GOOGLE BY MANY DRIVERS. THE DEALERS REPROGRAM SOME COMPUTER AND THEN DECLARE IT TO BE FIXED WHEN THE SAME PROBLEM OCCURS AGAIN. TOYOTA REFUSES TO FIX THE PROBLEM WHICH COSTS ONE ABOUT $3,000 TO ACTUALLY FIX IT BY REPLACING THE TRANSMISSION. I BOUGHT THE VAN AS USED. *TR

Structure
Filed Mar 2, 2015NY

RECALL OVER A YEAR AGO TO HAVE CABLE HOLDING SPARE TIRE REPLACED. CALLED DEALER OVER THREE TIMES,CALLED TOYOTA AND NTSB,NO ONE SEEMS TO CARE,BUT SPARE TIRE IS NOT INSTALLED BACK IN ITS PROPER PLACE AFTER A YEAR. *TR

Tires
Filed Feb 19, 2015OH

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2014; HOWEVER, THE PARTS WERE UNAVAILABLE AT THE TIME FOR REPAIR. THE CONTACT NEVER RECEIVED A FOLLOW-UP NOTICE STATING THAT THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Feb 12, 201597,635 milesCA

THE TRANSMISSION STARTED SLIPPING AND THEN WENT OUT COMPLETELY, CAUSING THE VAN TO BE UNABLE TO MOVE AT ALL. THIS OCCURRED ON A PUBLIC HIGHWAY. THE TRANSMISSION REQUIRED COMPLETE REPLACEMENT AT A COST OF OVER $5000.00. *TR

Engine
Filed Feb 12, 201598,382 milesCA

THE FRONT LOWER OIL COOLER PRESSURE HOSE (TOYOTA PART NO. 15767 31010) STARTED SPRAYING OIL OUT WHILE THE VAN WAS BEING DRIVEN UNDER NORMAL OPERATING CONDITIONS IN A RESIDENTIAL NEIGHBORHOOD WITH YOUNG CHILDREN IN THE CAR. HAD THIS OCCURRED AT A HIGHER SPEED (ON A HIGHWAY), ALL THE OIL WOULD HAVE SPRAYED OUT AND THE ENGINE WOULD HAVE SEIZED. THIS COULD HAVE CAUSED AN ACCIDENT OR THE VAN COULD HAVE CAUGHT ON FIRE. THIS IS A WELL KNOWN PROBLEM WITH THIS PART THAT TOYOTA HAS DONE ALMOST NOTHING TO FIX OR PREVENT. WE WERE EXTREMELY FORTUNATE TO HAVE DISCOVERED THIS PROBLEM IMMEDIATELY. *TR

Wheels
Filed Jan 31, 201585,000 milesNJ

WHEN I DRIVE MY CAR OR MAKE TURNS I HEAR A RUBBING SOUND. MY MECHANIC TELLS ME THAT THE WHEEL BEARING HUBS NEED TO BE REPLACED OR THE WHEELS WILL EVENTUALLY FALL OFF. PROBABLY DUE FROM WHERE AND TARE. I DON'T UNDER WHY THIS WOULD BE AN ISSUE AND WHY SO SOON ON THIS CAR. *TR

Structure › Body
Filed Jan 16, 201571,000 milesFL

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD HAD CRACKS CAUSING A GLARE FROM THE SUN THAT IMPAIRED THE CONTACT'S VISION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Engine
Filed Jan 2, 2015130,000 milesGA

I HAD A CATASTROPHIC LOSS OF OIL FROM THE UNDERNEATH OF THE CAR, THERE WAS A RECALL ON THIS PROBLEM WHICH WAS FIXED BACK IN 2011 BUT ALMOST EVERY ONE ONLINE THAT HAS HAD THIS FIX HAS TO GET IT DONE AGAIN. TOYOTA ARE NOT SEEKING THE FIX THE PROBLEM AGAIN WITH A METAL HOSE AND WE ARE HAVING TO PAY FOR THE REPLACEMENT. HTTPS://WWW.GOOGLE.COM/SEARCH?Q=T-SB-0201-11&OQ=T-SB-0201-11&AQS=CHROME..69I57&SOURCEID=CHROME&ES_SM=122&IE=UTF-8 HTTP://WWW.SIENNACHAT.COM/FORUM/185-PROBLEMS-MAINTENANCE-REPAIR/177882-2007-SIENNA-OIL-COOLER-HOSE-FAILURE.HTML HTTP://WWW.HUFFINGTONPOST.COM/2010/03/02/TOYOTA-OIL-HOSE-REPAIR-AU_N_481968.HTML ABOVE ARE SEVERAL WEB SITES THAT SHOW THIS WAS AN ISSUES FOR MANY PEOPLE. *TR

Unknown or Other
Filed Dec 29, 201475,000 milesDC

CRACKED DASH BOARD DESPITE GARAGE KEPT VEHICLE.

Structure
Filed Dec 17, 201492,000 milesNY

IN APPROXIMATELY THE SUMMER OF 2012 (I DO NOT RECALL THE EXACT DATE),TOYOTA RECALLED THE SPARE TIRE SUSPENSION CABLE, BUT DID NOT HAVE A REPAIR AT THE TIME. I WAS INCONVENIENCED FOR MONTHS WITH THE SPARE TIRE IN THE BACK OF MY VAN. THE REPAIR WAS EVENTUALLY COMPLETED, HOWEVER, A RECALL FOR THE REPAIR WAS ISSUED IN THE SUMMER OF 2014. THE SPARE TIRE WAS REMOVED AND AGAIN PLACED IN THE BACK OF MY VAN. TOYOTA IS NOW STATING THAT THERE WILL BE NO REPAIR AVAILABLE UNTIL THE SUMMER OF 2015. THIS IS COMPLETELY UNACCEPTABLE AND NOT UNDERSTANDABLE. IT IS SIMPLY AN ATTACHMENT FOR THE SPARE TIRE. AN OFFICIAL COMPLAINT HAS BEEN FILED WITH TOYOTA, AS WELL. I NEED THE SPACE WHERE THE SPARE TIRE CURRENTLY HAS TO BE, HOWEVER, I DO NOT FEEL SAFE WITHOUT IT IN MY VEHICLE. *TR

Tires
Filed Dec 2, 2014VA

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Frame and Members › Underbody Shields
Filed Nov 6, 2014NY

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE SUBFRAME AND THE SPARE TIRE CARRIER ASSEMBLY WAS RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES: TEMPORARY/EMERGENCY SPARE TIRE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN.

EngineFire
Filed Nov 6, 201499,000 milesVA

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 20 MPH, FLAMES APPEARED UNDERNEATH THE ENGINE COMPARTMENT WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Electrical SystemCrashFire
Filed Nov 4, 201494 milesVA

TRAVELING ON EAST BOND HWY 66 AROUND 07:00 AM WITH A SPEED AROUND 20 MPH THE FIRE STARTED TO COME FROM ENGINE DRIVER SIDE. STOPPED THE CAR & TOOK CHILDREN OUT AND WATCH THE WHOLE CAR BURNED UNTIL FIRE ENGINE SHOWED UP. *TR

Air BagsCrashFire
Filed Oct 31, 2014100,000 milesVA

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO CONTACT'S VEHICLE FROM THE REAR AND THE AIR BAG FAILED TO DEPLOY. THE VEHICLE ALSO CAUGHT ON FIRE AND WAS LATER DEEMED AS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Service Brakes
Filed Oct 18, 2014OH

THE ORIGINAL BRAKES (FRONT) WERE REPLACED IN 2010. AFTER THAT I STARTED GETTING NOISE WHEN THE BRAKES WERE APPLIED. SEVERAL VISITS I REQUESTED THEY REPLACE THE BRAKE PADS AGAIN. AFTER A LITTLE TIME THE NOISE RETURNED. PERFORMANCE TOYOTA IN FAIRFIELD, OHIO COULD NOT REPAIR THE BRAKES TO STOP THE NOISE. I THEN WENT TO TIRE DISCOUNTERS IN HAMILTON, OHIO. AGAIN AFTER SEVERAL VISITS THE NOISE IN THE FRONT BRAKES REMAINED. I PAID FOR SERVICE TO THE BRAKES. I PAID FOR A LUBRICANT TO BE PLACED ON THE BRAKES. AGAIN NOISE RETURNED. AGAIN NOISE IN REAR BRAKES GETTING REALLY BAD NOW CAN?T HEAR THE NOISE IN THE FRONT ANYMORE DUE TO DROWN OUT BY THE REAR. PICKED UP DAUGHTERS/FRIENDS FROM SCHOOL, EXPLAINED SORRY FOR THE NOISE I HAVE IT CHECKED OUT THEY SAY NOTHING WRONG WITH THEM. DAUGHTER SAYS MOM YOU THINK THE SOUND IS BAD INSIDE THE VAN YOU SHOULD BE OUTSIDE WHEN YOU DRIVE UP IT IS REALLY BAD. 10/18/2014 RETURNED TO PERFORMANCE TOYOTA IN FAIRFIELD. I EXPLAINED THE ABOVE ABOUT MY BRAKES AND THE NOISE STILL PRESENT ON MY VAN. I ASKED SERVICE WRITER IF THERE WAS A RECALL ON A THE BRAKES ISSUE. SHE SAID NO THERE WAS NO RECALL. AND I SEE YOU HAVE HAD BRAKE ISSUES SINCE 2010. FINALLY SHE STATED YOU KNOW WE HAVE HAD ISSUES WHEN THE ORIGINAL FACTORY BRAKES ARE REPLACED WITH ?AFTER MARKET BRAKES? THERE HAVE BEEN PROBLEMS WITH NOISE ON SIENNA?S/PATHFINDERS YOU KNOW LARGER VEHICLES, BUT NOT ALL OF THEM JUST A FEW LIKE YOURS. SHE STATED DUE TO COST THEY USED AFTER MARKET BRAKES AND ONLY FEW HAVE ISS

Structure
Filed Oct 17, 2014WV

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (STRUCTURE); HOWEVER, THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Oct 7, 201461,000 milesIL

I NOTICED CRACKS ON DASHBOARD AT DRIVER SIDE. IT CROSSED ABOUT 1/3 OF THE ENTIRE DASHBOARD. IT LOOKS LIKE SOMEONE HAS SLICED THEM UP WITH A KNIFE. *TR

Unknown or Other
Filed Oct 5, 201467,000 milesFL

REAR LIFTGATE DOES NOT STAY OPEN AND FALLS COMPLETELY TO SLAM CLOSE AS AS IT REACHS THE TOP TO FULLY OPENED. THIS HAPPENS WITH AND WITHOUT POWER SO REAR LIFTGATE IS NOT USUABLE EVEN MANUALLY. *TR

Structure › BodyCrash
Filed Sep 29, 2014136,065 milesIA

I WAS PARALLEL PARKING, BACKING INTO A PARKING SPACE ON A LONG BRIDGE IN A DOWNTOWN/BUSY AREA. WHEN I TAPPED THE ACCELERATOR LIGHTLY TO BACK UP, MY VAN SUDDENLY LURCHED BACK (IN REVERSE), ACCELERATING SO QUICKLY I FELT LIKE I WAS IN A ROCKET SHIP BEING LIFTED INTO THE AIR. MY WHEEL WAS TURNED IN PREPARATION FOR BACKING INTO THE SPACE. AT A BREAKNECK SPEED, MY VAN ACCELERATED IN REVERSE, LURCHING UP A LARGE CONCRETE STEP (ALL 4 TIRES), SQUEALING ERRATICALLY. THEN IT CONTINUED ACROSS A WIDE SIDEWALK/PEDESTRIAN AREA, THE BUMPER HITTING THE BRIDGE, IMMEDIATELY KNOCKING ABOUT 20 FEET OF A CONCRETE RAILING FROM THE BRIDGE INTO THE RIVER BELOW. LUCKILY, MY WHEELS BASICALLY BOUNCED OFF THE BOTTOM PORTION OF THE BRIDGE, WHICH WAS SECURED BY A LARGE CONCRETE BLOCK AT THE BASE OF THE BRIDGE. THIS ALL HAPPENED IN ABOUT 1 SECOND... IT DIDN'T TAKE LONG. THE FIRST THING I TRIED WHEN THIS HAPPENED WAS HIT THE BRAKES. THEY DIDN'T MOVE. IT WAS LIKE THEY WERE LOCKED. AS MY VAN BOUNCED FORWARD AFTER IT BOUNCED OFF THE CONCRETE BLOCK, I WAS ABLE TO GET IT INTO PARK. I AM LUCKY THERE WERE NO PEDESTRIANS ON THE BRIDGE, AS THEY WOULD HAVE BEEN CRUSHED IMMEDIATELY BY THE CONCRETE, AND THROWN INTO THE RIVER BELOW. I'M ALSO INCREDIBLY FORTUNATE MY VAN DIDN'T CONTINUE IN REVERSE, PLUNGING ITSELF, AND ME, INTO THE RIVER. IT WAS A HARROWING EXPERIENCE AND TWO WEEKS LATER, I AM STILL NOT QUITE PAST IT. I AM A SAFE DRIVER AND THIS IS MY FIRST "REAL" ACCIDENT IN 25+ YEARS OF DRIVING. MY VAN IS TOTALED. *TR

Tires
Filed Sep 26, 2014IL

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE DEALER REMOVED THE SPARE TIRE HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.

Steering
Filed Sep 22, 2014KS

GOT OIL CHANGE FOR 2007 SIENNA TODAY AND WAS TOLD STEERING RACK AND PINION MAY NEED TO BE REPLACED BECAUSE OF LEAKAGE. I'M THE FIRST OWNER AND THE CAR HAS BEEN MAINTAINED WELL SINCE THE FIRST DAY. I DON'T UNDERSTAND WHAT CAUSES THE LEAKAGE AS THE CAR HAS ONLY 63174 MILES AS OF TODAY. IT'S UNACCEPTABLE THAT THE QUALITY OF THE COMPONENT IS SO BAD. *TR

Structure › Body › Door › Hinge and Attachments1 injured
Filed Sep 19, 2014100,000 milesVA

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE MANUFACTURER ISSUED A CUSTOMER SUPPORT PROGRAM REGARDING THE SLIDING DOOR CONNECTOR BEING REPLACED DUE TO POWER FAILURE. THE DEALER STATED THAT IT WAS NOT A SAFETY DEFECT AND THE CABLE COULD NOT BE REPLACED FOR FREE UNLESS IT WAS ACTUALLY FRACTURED. AFTERWARDS, WHEN THE CONTACT ATTEMPTED TO OPEN THE SLIDING DOOR, THE CABLE SUDDENLY DISCONNECTED, SNAPPED BACKWARDS, AND INJURED THE CONTACT'S CHILD'S FACE. THE CONTACT NOTIFIED THE DEALER AND WAS INFORMED THAT THEY WOULD REPAIR THE CABLE ASSEMBLY FOR FREE, BUT WOULD NOT BE ABLE TO REPAIR THE OTHER DOOR BECAUSE IT HAD NOT FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Toyota Sienna → · Every Sienna year → · How the figures are calculated →