THE POWER SLIDING DOOR OF THE TOYOTA SIENNA IS FAULTY AND ACCORDING TO THE DEALER THE FAILED PART IS THE ACTUATOR. THE CAR HAS 73K MILES AND IT IS UNACCEPTABLE THAT THIS PARTICULAR COMPONENT FAILED. YOU CAN'T OPEN THE DOOR USING THE FOB OR THE REMOTE SWITCHES SO DURING EMERGENCY THIS WILL POSE A PROBLEM WHEN EXITING THE VEHICLE. I SEE A LOT OF SIMILAR OCCURRENCE IN THE INTERNET SO THIS COULD BE A DEFECT IN THE DESIGN. *TR
2005 Toyota Sienna complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
THE DASHBOARD OF THE TOYOTA SIENNA 2005 IS CRACKING. THE CRACK STARTED FROM THE AC VENT ON BOTH SIDES SO MY OPINION IT IS A BAD DESIGN OR COMPONENT THAT SHOULD BE RECALLED. THE CAR IS ALWAYS INSIDE THE GARAGE AND THE CRACK APPEARED AROUND 72K MILES. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA XLE. THE CONTACT STATED THAT A LARGE CRACK EXTENDED THE ENTIRE LENGTH OF THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS PERTAINING TO THE DEFECT AND THE SERVICE WARRANTY WAS EXPIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
I TRIED TO CLOSE THE REAR DOOR AFTER PUTTING MY GROCERIES IN THE REAR WELL. THE DOOR CLOSED PART-WAY THEN WENT BACK UP. I DID IT AGAIN MANUALLY AND USING MY REMOTE 'CLICKER'. SAME THING HAPPENED. IN ORDER TO CLOSE THE DOOR I HAD TO PUSH IT MANUALLY TO CLOSE THE DOOR. WE TOOK IT BACK TO THE DEALER WHO SAID THE STRUTS NEEDED TO BE REPLACED (APPROXIMATELY $500). LATER I REALIZED THERE HAD BEEN A RECALL ON FAULTY STRUTS. THESE ARE THE REPLACEMENTS. I NOTICE ON THE INTERNET WHERE ARE OTHERS ARE NOW HAVING PROBLEMS WITH THE REPLACEMENTS THAT WERE INSTALLED. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN OPENING THE FRONT DRIVER SIDE DOOR, HE WOULD HEAR A LOUD CREAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS A WELDING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
WHILE I WAS DRIVING, MY STEERING STARTED LOCKING ON ME. I WAS GOING THRU MOUNTAIN DRIVING AND AS I TRY TO GET CONTROL ON SITUATION IT STARTED TO BECOME MUCH HARDER TO CONTROL. TO AVOID ANY UNPLEASANT INCIDENT I DECIDED TO MOVE OVER IN RIGHT LANE AND SLOW DOWN SIGNIFICANTLY TO KEEP CONTROL ON THE CAR. ONCE THE MOUNTAIN DRIVING WAS OVER I TRIED TO FIND RELIABLE SHOP TO GET THIS ISSUE FIXED AS THIS WAS GETTING WORST. WE WERE FORTUNATE TO COME OUT WITHOUT INJURY BUT NEXT FAMILY FACING THIS ISSUE MIGHT NOT BE. I DID RESEARCH REGARDING THIS ISSUE ON INTERNET AND IT APPEARS THAT MANY MORE CONSUMER HAS EXPERIENCE SIMILAR PROBLEM WITH SAME MODEL. I WOULD LIKE TO REQUEST A PROPER INVESTIGATION FOR CONSUMER SAFETY. THANK YOU *TR
DURING THE TURNING OF THE STEERING WHEEL TO THE LEFT AT 5-10 MPH, IN MAKING A LEFT TURN, CLICKS AND CLUNKING NOISE COULD BE HEARD AND FELT THROUGH THE STEERING WHEEL. AT ONE POINT, I HAD TO APPLY BIGGER TURNING FORCE TO THE LEFT AS IF I WAS OVERCOMING SOME UNUSUAL RESISTANCE IN THE STEERING COLUMN, MAKING THE TURN UNEASY AND NON-SMOOTH. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WELD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WELD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WOULD OPEN SPORADICALLY WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR WELD NEEDED TO BE REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 48,499.
SLIDING DOOR IS NOT OPEN AND CLOSE WHEN USING ELECTRICAL BUTTON. WE GOT THE EXTEND WARRANTY BUT WHEN WE BRING TO TOYOTA DEALER THEY TOLD US HAVE TO PAY $295.00 TO CHECK IT . IF A DEFECT IS NOT UNDER WARRANTY. I FILL IT IS NOT FAIR. DOOR IS NOT OPEN BECAUSE THE LATCH WAS NOT RELEASE BY PUSHING BUTTON. IS IT SAFE WHEN CHILDREN ARE IN SIDE? IF WE REMOVE THE LATCH EVERYTHING IS WORKING FINE. PLEASE HELP AMERICAN CONSUMER TO MAKE TOYOTA RESPONSIBLE FOR ANY LACK OF ASSEMBLY. THEY HAVE TO PAY FOR THE TIME OF INCONVENIENT ALSO. PLEASE INVESTIGATE THIS ISSUE. THANK YOU *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HAD BECOME INOPERABLE. THE RETAINING ROD THAT KEPT THE DOOR FROM OPENING WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
OUR CAR STARTED HAVING PROBLEMS IN 2008 WITH THE PASSENGER SIDE REAR SLIDING DOOR. IT BECAME GRADUALLY MORE DIFFICULT TO OPERATE AND EVENTUALLY WOULD NOT OPEN AT ALL. WHEN I TOOK THE CAR TO THE DEALER IN 2009 (IT HAD 99,000 MILES), THE TOYOTA DEALER SAID THAT IT WAS A 'KNOWN PROBLEM WITH SIENNAS AND RECOMMENDED CUTTING THE DOOR CABLE. HE SAID IT WOULD COST OVER $1000 TO FIX. I PAID TO HAVE THE PROBLEM DIAGNOSED. THE SLIDING DOOR FAILURE IS A SAFETY ISSUE FOR US, AND ANYONE WITH CHILDREN. THE DOOR IS NOW OPERATED MANUALLY, WHICH IT WAS NOT DESIGNED TO DO. IT REQUIRES AN UNREASONABLE AMOUNT OF FORCE TO OPEN/CLOSE. THE SAFETY MECHANISMS, WHICH WERE DESIGNED INTO THE DOOR TO PREVENT INJURY, ' THESE SENSORS DO NOT OPERATE NOW. MY PRE-TEEN CHILDREN HAVE TO GET OUT OF THE CAR ON THE STREET SIDE, SINCE THE DOOR IS TOO DIFFICULT TO OPERATE. I FEEL THAT THIS DOOR FAILED BECAUSE OF A DESIGN DEFECT WHICH TOYOTA HAS KNOWN ABOUT FOR SEVERAL YEARS. TOYOTA HAS APPARENTLY INTENTIONALLY DELAYED THE RELEASE OF THE 'WARRANTY ENHANCEMENT IN ORDER TO PURPOSEFULLY EXCLUDE AS MANY OWNERS AS POSSIBLE FROM THIS PROGRAM IN ORDER TO AVOID PAYING FOR REPAIRS. MY CAR, WHICH HAD DEALER-DOCUMENTED REAR DOOR FAILURE IN 2009 AT 99K MILES, IS NOW EXCLUDED FROM THE REPAIR PROGRAM. *TR
WE HAVE HAD COMPLETE SLIDING DOOR FAILURE FROM THE LATCH RELEASE MOTOR FOR BOTH THE PASSENGER AND DRIVER SIDE DOORS. THE MALFUNCTION IS ELECTRICAL AND WAS IN NO WAY CAUSED BY MIS-TREATMENT OR AN ACCIDENT. THE PASSENGER SIDE DOOR FAILED FIRST AND SEVERAL WEEKS LATER THE DRIVER SIDE SLIDING DOOR FAILED IN THE SAME MANNER. THIS FAILURE HAS RESULTED IN PASSENGERS NOT BEING ABLE TO OPEN THE SLIDING DOORS FROM THE INSIDE OF THE CAR. THE DOORS WILL ONLY OPEN FROM THE OUTSIDE. *TR
TOYOTA RECENTLY ISSUED AN EXTENDED WARRANTY NOTICE FOR THE SIENNA VAN REAR POWERED SLIDING DOOR. HOWEVER, THEY CONVENIENTLY EXCLUDED KEY COMPONENTS, FROM THIS WARRANTY, THAT ALLOWS THE DOOR TO OPERATE FULLY AND CORRECTLY, SUCH AS THE ACTUATOR. THE POWER SLIDING DOOR ON MY SIENNA DOES NOT WORK DUE TO A FAULTY ACTUATOR BUT TOYOTA WILL NOT COVER IT BECAUSE IT IS NOT ON THEIR SECRETIVE LIST OF COVERED COMPONENTS. EVEN THOUGH THEY ADMIT OEM COMPONENT FAILURE OF THE POWERED SLIDING DOOR THROUGH THEIR EXTENT WARRANTY NOTICE. SO NOW I AM SIMPLY LOOKING FOR TOYOTA TO COVER A COMPONENT THAT THEY SHOULD BE HELD RESPONSIBLE FOR. THE DEALER WANTS ~$900 DOLLARS FOR THE FIX! *TR
AT APPROXIMATELY 81,000 MILES, THE SRS LIGHT STARTED BLINKING ON MY TOYOTA SIENNA. CODE WAS B0116 (OPEN SIDE SQUIB CIRCUIT). THIS IS A SAFETY ISSUE AND THERE IS NO RECOMMENDED MAINTENANCE LISTED FOR THIS SYSTEM. I TOOK THE CAR TO THE DEALERSHIP, WHO INDICATED THAT THIS REPAIR WAS OUT OF WARRANTY (5 YEARS/60,000 MILES) AND THAT I NEEDED TO PAY APPROXIMATELY $3,000 FOR THE REPAIR, PLUS RENTAL CAR. TOYOTA WAS UNWILLING TO STAND BY THIS SAFETY ISSUE, AFTER REQUESTS BY DEALERSHIP AND PERSONALLY BY ME FOR ASSISTANCE. I EXPECTED THE SAFETY EQUIPMENT TO LAST THE LIFE OF THE CAR WHEN I PURCHASED IT, AND NOT TO HAVE TO BUDGET FOR SUCH A LARGE REPAIR, UNLESS MAINTENANCE WAS INDICATED. ALL OTHER MAINTENANCE HAS BEEN PERFORMED TO OR EXCEEDING TOYOTA STANDARDS AND ON TIME. FURTHER, I WAS TOLD THAT REPAIRS LIKE THIS ARE OFTEN/USUALLY COVERED BY TOYOTA IF THE OWNER HAS BEEN CONTINUOUSLY GETTING SERVICE/MAINTENANCE AT THE DEALERSHIP, AND THAT ASSISTANCE IS USUALLY DENIED IF SERVICE/MAINTENANCE IS PERFORMED ELSEWHERE. MY SERVICE/MAINTENANCE IS PERFORMED ELSEWHERE, BUT WITH EXTREMELY HIGH STANDARDS, PARTS, AND LIQUIDS THAT ARE ALL AT OR ABOVE TOYOTA SPECIFICATIONS. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE FRONT DRIVER'S DOOR MADE CLICKING NOISES. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE DRIVER'S DOOR HINGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000.
DASHBOARD CRACKS OVER THE ENTIRE LENGTH OF THE DASHBOARD. CRACKS IN AREA ABOVE GLOVE COMPARTMENT THAT HOUSES THE AIRBAG. CRACKS IN DASHBOARD IN FRONT OF STEERING WHEEL. *TR
DOOR POPPING WHEN OPENING AND CLOSING DUE TO BROKEN DOOR WELD. SECONDLY WHEN THE PASSENGER SIDE SEAT BELT BECOMES FULLY EXTENDED IT BINDS AND GETS CAUGHT AND THE SHOULDER BELT WILL NOT RETRACT BACK INTO THE DOOR. *TR
OUR RIGHT SIDE-POWER DOOR STOPPED WORKING AND WE THEN RECEIVED A WARRANTY ENHANCEMENT NOTICE "CERTAIN 2004 TO 2007 MODEL YEAR SIENNA REAR SLIDING DOOR LATCH ASSEMBLIES AND POWER SLIDING DOOR CABLE ASSEMBLIES" EXTENDING THE WARRANTY TO 120,000 MILES. WE TOOK IT TO THE TOYOTA DEALER AND THEY STATED THAT THE DOOR LATCH ASSEMBLY IN OUR VEHICLE IS NOT COVERED BECAUSE THE PART NUMBERS ARE DIFFERENT. IT SEEMS IF THEY ARE HAVING AN ISSUE WITH THESE COMPONENTS THEY ALL SHOULD BE COVERED. THE PART NUMBER NEEDED IS 69631-08021 WHICH INCLUDES THE PARTS IN THE RECALL. IT SEEMS IF THERE IS A PROBLEM THAT REQUIRED A WARRANTY EXTENSION, AND THOSE PARTS ARE SOME HOW DEFECTIVE THEN THE ENTIRE UNIT SHOULD ALSO BE COVERED. *TR
TL* THE CONTACT OWNS 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE POWER SLIDING DOORS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE DOORS AND STATED THEY NEEDED TO REPLACE THE MOTOR AND CABLE ASSEMBLY ON THE DRIVER SIDE. ON THE PASSENGER SIDE, THE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO STATED OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 109,847 AND THE CURRENT MILEAGE WAS 128,000.
TL* THE CONTACT OWNED A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT SHE WAS CRASHED INTO FROM THE REAR BY A VEHICLE DRIVING 50 MPH. THE CONTACT HAD BEEN BRAKING TO A STOP. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CONTACT SUSTAINED CHEST AND NECK INJURIES DURING THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. UPDATED 09/06/12*LJ UPDATED 09/10/2012 *JS
DURING INSPECTION AND REPAIR OF OTHER VEHICLE RECALLS, IT WAS DETERMINED THAT POWER STEERING ASSEMBLY WAS SEVERELY LEAKING FLUIDS, THAT RADIATOR WAS LEAKING IN 3 PLACES, AND AIR CONDITIONING COILS HOSES\BRACKETS WERE CORRODED AND CRACKED DUE TO MANUFACTURER USING TWO DISSIMILAR METALS (SUCH AS STEEL BOLTS IN ALUMINUM ASSEMBLY) AND THEREBY REQUIRING IMMEDIATE REPLACEMENT FOR SAFETY. TOYOTA DEALERSHIP UPON INSPECTION DECLARED STEERING ASSEMBLY A "CRITICAL" REPAIR AND ISSUED WRITTEN DOCUMENTATION. I TOOK VEHICLE TO ANOTHER SHOP AND THEY CONFIRMED TOYOTA'S DEALERS CONCLUSION AND ALSO FOUND RADIATOR AND CONDITIONING COILS PROBLEMS MISSED BY DEALER. ALL PROBLEMS HAVE BEEN FIXED AT OWNERS EXPENSE - A RECALL SHOULD BE MADE BY MANUFACTURER. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR WAS RUSTED AND THE SPOT WELDS WERE DAMAGED. THE CONTACT ALSO STATED THAT THE DOOR WAS ABOUT TO FALL OFF FROM ITS HINGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S DOOR WAS CRACKED AND HAD BECOME INOPERABLE. THE DEALER WAS NOTIFIED WHO STATED THAT BEFORE THEY PERFORMED ANY DIAGNOSIS ON THE VEHICLE, THAT THE CONTACT HAD TO REPORT THE FAILURE TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED WHO FILED A CASE ON THE CONTACT'S BEHALF (CASE NUMBER: 1207200426). THE MANUFACTURER DENIED ANY FURTHER ASSISTANCE DUE TO THE WARRANTY BEING EXPIRED. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 150,000.
THE PASSENGER SLIDING DOOR ON THE VEHICLE DOES NOT WORK. THE TOYOTA DEALERSHIP SAID IT'S A MOTOR DEFECT NOT COVERED UNDER TOYOTA'S WARRANTY ENHANCMENT FOR THE DOOR. THIS HAS BECOME A SAFETY ISSUE BECAUSE MY SON IS NOT STRONG ENOUGH TO OPEN THE DOOR MANUALLY AND IN ORDER FOR HIM TO EXIT THE VEHICLE, HE EITHER NEEDS TO EXIT ON THE DRIVER'S SIDE INTO ONCOMING TRAFFIC, OR CLIMB TO THE FRONT SEAT TO USE THE FRONT DOOR. ON MORE THAN ONE OCCASION, WE WERE ALMOST HIT BY A CAR WHILE DROPPING HIM OFF AT SCHOOL. THERE IS NO PARKING LOT THERE AND NEITHER PARENTS NOR CHILDREN ARE SUPPOSED TO EXIT THE VEHICLE AT ALL ON THE DRIVERS SIDE. MY SON COULDN'T GET THE DOOR OPEN SO I HAD TO GET OUT OF THE CAR AND WAS ALMOST HIT BY ANOTHER CAR NOT EXPECTING ME TO BE OPENING THE DOOR. IT IS MORE THAN A MATTER OF CONVENIENCE, IT IS ESSENTIAL THAT THE DOOR CAN BE OPENED AND CLOSED USING THE POWER FEATURE. THE MANUAL SLIDING DOOR IS WAY TO HEAVY FOR A 5 YR OLD TO USE SAFELY. *TR
DOOR POPPING WHEN OPENING AND CLOSING DUE TO BROKEN DOOR WELDS. *TR
DOOR WELDING ON DRIVER'S SIDE DOOR IS CAUSING A CLICKING SOUND WHEN OPENED. THE DRIVER'S SIDE WINDOW ONLY COMES DOWN 1/2 WAY WHEN THE DOOR IS CLOSED. *TR
CPSC#I1260525A. 2005 TOYOTA SIENNA. CONSUMER STATED ABOUT TWO YEARS AGO, SHE STARTED HAVE PROBLEMS WITH THE DRIVERS DOOR ON HER MINI VAN, WHICH WAS MAKING A LOUD CLICKING/GRINDING SOUND EVERY TIME IT WAS OPENED OR CLOSED. SHE STATED SHE GOT IT FIX AND IT'S GIVING HER PROBLEMS AGAIN. *LN THE CONSUMER STATED SHE CAN ONLY OPEN THE DOOR HALFWAY TO GET IN AND OUT. ALSO, THE WINDOWS WERE NOT OPERATING PROPERLY. *JB
DRIVERS SIDE DOOR STARTED TO MAKE CRACKING POPPING NOISES WHEN THE DOOR IS OPENED AND CLOSED. THE WELD INSIDE THE DOOR IS FAULTY. THIS PROBLEM OCCURRED AFTER THE ADDITIONAL WARRANTY PERIOD BUT WITHIN THE MILEAGE LIMIT. HINGE NEEDS TO BE WELDED OR THE ENTIRE DOOR REPLACED. BOTH OPTIONS AT OWNERS EXPENSE. THIS IS A FAULTY DESIGN THAT SHOULD NOT HAVE A LIMITED WARRANTY. *TR
DRIVER DOOR MOUNTING PANEL WELD BROKE AND NOW IS CAUSING A POPPING NOISE WHEN OPENING AND CLOSING THE DRIVER SIDE DOOR. TOYOTA SENT OUT AN ENHANCEMENT WARRANTY NOTICE ON JUNE 18, 2012 KNOWING FULL WELL THAT THE VEHICLE PRESCRIBED WARRANTY HAD EXPIRED AND REFUSED TO FIX THE PROBLEM. WHAT IS THE POINT OF NOTIFYING OWNERS ABOUT THE DEFECT WHEN THEY REFUSE TO FIX THE PROBLEM. TOYOTA NEED TO BE COMPELLED TO ISSUE A RECALL RATHER THAN JUST NOTIFICATION SINCE OTHER OWNERS ARE ALSO EXPERIENCING THE SAME PROBLEM. *JB
RECENTLY MY 2005 TOYOTA SIENNA FRONT DOOR(DRIVER SIDE) IS MAKING CRACKING NOISES WHEN OPENING/CLOSING THE DOOR BECAUSE OF DEFECTIVE "DOOR CHECK SPOT WELDS". PLEASE REFER TO THE BELOW WEBSITE WHICH CONTAINS INFORMATION ABOUT THE SAME ISSUE. HTTP://WWW.AUTOBLOG.COM/2007/10/24/TOYOTA-FIXING-600-000-SIENNA-DOORS-BUT-ITS-NOT-A-RECALL-MIND-Y/ I WENT TO THE DEALOR AND WAS TOLD IT IS A DEFECTIVE PART WHICH TOYOTA FIXED FOR VEHICLES WITH 5 YEARS AND LESS THAN 50,000 MILES(REFER TO THE BELOW WEBSITE) AND UNFORTUNATELY, I BROUGHT THE CAR IN FEB 2008(WITH 27,000 MILES ON IT) AND NEVER MADE AWARE OF THIS ISSUE BY DEALOR(LIBERTYVILLE TOYOTA) OR TOYOTA AND NOW I AM OUT OF THE 5 YEARS TIME-SPAN AND GOT AN ESTIMATE OF $575 FROM THE TOYOTA DEALOR TO FIX THIS DOOR CHECK WELD. I CALLED TOYOTA AND WAS TOLD THERE ARE NOT GOING TO COVER THIS COST EVENTHOUGH IT IS A DEFECTIVE PART? IT WILL BE MY RESPONSIBILTY TO FIX THIS. TOYOTA SEEMS TO WASH THEIR HANDS ON THIS ISSUE AND WE ENDING PAYING HARD-EARNED MONEY $575 FROM OUR POCKET. I HAVE THE REPAIR ESTIMATE FROM TOYOTA DEALOR AND I CAN E-MAIL/MAIL/FAX TO YOU AS NEEDED. GREATLY APPRECIATE YOUR HELP AND SERVICE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SPARE TIRE CAME OFF DO TO CABLE BREAKING SOMETIME IN LAST 2 MONTHS. SAFETY PROBLEM. I HAVE PICTURES IF NEEDED NEVER RECEIVED ANY RECALL BECAUSE I LIVE IN THE SOUTH. *JS
DRIVER SIDE DOOR RETAINER BROKE AND DOOR IS NOT SERVICEABLE. THIS IS A SAFETY DEFECT THAT TOYOTA KNOWS ABOUT AND ISSUED A NOTICE ON BUT DID NOT INFORM US OF DEFECT AND WILL NOT FIX IT. THIS IS OUTRAGEOUS. *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE FRONT DRIVER AND PASSENGER SIDE SEAT BELT WEBBING FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT BELT RETRACTOR BEZEL ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT PROVIDED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS UNAVAILABLE.
THE LIFTGATE STRUTS WERE REPLACED UNDER THE RECALL IN OCTOBER 2008. REAR LIFTGATE STRUTS DO NOT WORK NOW. THE LIFTGATE WILL NOT STAY OPEN. WE HAVE TO HOLD IT OPEN WHILE ANOTHER PERSON RETRIEVES ITEMS FROM THE REAR CARGO AREA. THE STRUTS BEGAN FAILING INTERMITTENTLY IN THE WINTER OF 2010. I COMPLAINED TO MY DEALERSHIP, BUT THE LIFTGATE WORKED FOR THEM, SO THEY WOULD GREASE THEM. IN THE WINTER OF 2011, LIFTGATE STRUTS QUIT WORKING. THE STRUTS DON'T WORK IN HOT AND COLD CLIMATES. I'VE SHOWN THIS TO MY DEALERSHIP AGAIN THIS YEAR AND THEY REFERRED ME TO TOYOTA CUSTOMER CARE. CUSTOMER CARE ISSUED A CASE NUMBER AND SAID THEY CAN'T HELP ME, BUT MY DEALERSHIP WOULD CONTACT ME. I NEVER WAS CONTACTED AND HAD TO CONTACT THEM MYSELF. THEY REFUSED TO REPLACE FOR FREE, BUT QUOTED ME AN OUTRAGEOUS AMOUNT. I HAVEN'T REPLACED THE STRUTS YET. I HAVE 3 YOUNG CHILDREN WHICH COULD BE SERIOUSLY INJURED BY THE LIFTGATE FALLING. IT HAS ALREADY BUMPED MY HUSBAND AND I IN THE HEAD. *JB
THE VEHICLE WAS TAKEN TO A TOYOTA DEALER TO CORRECT A POSSIBLE STEERING DEFECT, AS PRESCRIBED BY A LETTER RECEIVED FROM TOYOTA MOTORS IN MARCH 2012. WHILE IN THE CUSTODY OF THE DEALERSHIP THE STRUTS FOR THE REAR LIFT GATE WERE REPLACED IN RESPONSE TO A 2008 RECALL ISSUED BY TOYOTA, BUT NEVER COMMUNICATED TO THE OWNER. THE STRUTS THAT WERE INSTALLED WERE NOT THE CORRECT ONES, AND WHEN THE CORRECT PARTS WERE RECEIVED THE VEHICLE WAS RETURNED TO THE DEALER FOR REPLACEMENT. THE REAR LIFT GATE HAS NOT FUNCTIONED CORRECTLY SINCE THE INSTALLATION, EVEN THOUGH IT DID PRIOR TO THAT TIME. AFTER SEVERAL ADDITIONAL ATTEMPTS TO CORRECT THE PROBLEM, THE DEALER SAID THE MALFUNCTION WAS COINCIDENTAL. I THEN CONTACTED TOYOTA, AND THE DEALER'S CUSTOMER RELATIONS REPRESENTATIVE. THE CUSTOMER REPRESENTATIVE HAD THE ASSISTANT SERVICE MANAGER CONTACT ME AND HAD THEIR MASTER MECHANIC REVIEW THE SITUATION. HE DETERMINED THAT THE NEW STRUTS THAT WERE INSTALLED WERE "STIFFER" THAN THE ORIGINAL STRUTS, AND THAT THE MOTOR ON THE LIFT GATE DID NOT HAVE SUFFICIENT POWER TO OPERATE THE LIFT GATE. THE DEALER IS SUPPOSED TO CONTACT TOYOTA FOR A RESOLUTION, THAT HE STATES COULD RESULT IN MY BEING RESPONSIBLE FOR REPLACING ALL OR PART OF THE MOTOR. I AM NOT SURE WHY I SHOULD BE LIABLE FOR ANY OF THE COST TO REPLACE THE DEFECTIVE STRUTS, TO RETURN THEM TO NORMAL OPERATION
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT A TWO-YEAR OLD CHILD WAS SECURED IN A CHILD RESTRAINT BY THE VEHICLE SEAT BELT SYSTEM. THE CHILD WAS ABLE TO UNLATCH THE SEATBELT WHILE SITTING IN THE CHILD SEAT. THE CONTACT BELIEVED THAT THE DESIGN OF THE SEAT BELTS WERE UNSAFE TO USE IN SECURING A CHILD IN THE VEHICLE WITH A CHILD SEAT. THE CONTACT CONSULTED WITH THE DEALER ABOUT A SEAT BELT COVER TO PREVENT THE CHILD FROM UNLATCHING THE SEAT BELTS, BUT THE DEALER ADVISED THAT NO SUCH DEVICE EXISTED. THE FAILURE AND THE CURRENT MILEAGE WAS 123,000.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN A SMALL CHILD SHIFTED THE VEHICLE FROM PARK TO NEUTRAL WITH MINIMAL FORCE. AS A RESULT, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A TRAILER. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE REAR DOOR FAILED TO OPEN FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 144,000.
THE CAR'S POWER SLIDING DOOR SOMETIMES CANNOT BE CLOSED. AFTER PRESSING ON THE REMOTE CONTROL TO CLOSE THE DOOR, IT MOVES THE DOOR TO THE CLOSE POSITION. HOWEVER, THE DOOR OPENS ITSELF RIGHT AFTER IT GETS TO THE CLOSE POSITION. I BROUGHT THE CAR TO A DEALERSHIP IN CALIFORNIA (ELMORE TOYOTA) BACK IN 2007 SHORTLY AFTER THE WARRANTY WENT OUT, BUT THEY SAID THAT IT WOULD COST ME SEVERAL HUNDRED DOLLARS TO FIX THE PROBLEM. IN MAY 2012, I RECEIVED A LETTER FROM TOYOTA INDICATING THAT THEY WILL EXTEND THE WARRANTY TO COVER THE CABLE AND THE LATCH THAT CAUSES THE ISSUE. THEREFORE, I BROUGHT THE CAR TO ELMORE TOYOTA ONLY TO LEARN THAT THE REASON THE DOOR WOULD CLOSE IS CAUSED BY THE REAR SLIDER HINGE THAT WAS SAGGING DUE TO THE DOOR WEIGHT AND CAUSING THE PROBLEM. SO THE WARRANTY WOULD NOT COVER THE FIX. IN MY OPINION, THE WARRANTY EXTENSION SHOULD COVER ALL ASSEMBLY COMPONENTS CAUSING THE VERY PROBLEM WITH THE DOOR, NOT JUST THE CABLE OR THE LATCH. THE PURPOSE OF THE EXTENSION SHOULD BE TO FIX THE DOOR CLOSING PROBLEM FOR CUSTOMERS NO MATTER WHAT COMPONENT OF THE ASSEMBLY IS CAUSING IT. *TR
THE AUTOMATIC SLIDING DOOR NO LONGER ENGAGES WHEN THE BUTTON IS PUSHED (NEITHER THE CAR BUTTON OR THE FOB BUTTON WORK). THE DOOR OCCASIONALLY OPENS WHEN MANUALLY OPENED, BUT IS OFTEN STUCK CLOSED. BEING UNABLE TO EXIT A VEHICLE USING THE PASSENGER SLIDING DOOR IS EXTREMELY DANGEROUS. *TR
MY VEHICLE 2005 TOYOTA SIENNA XLE LIMITED AWD IS EXPERIENCING A SERIOUS SAFETY SCARE AND CONCERN, I HAVE NOTICED THE STEERING WHEEL COLUMN MAKING LOUD POP NOISE AT IDLE WHILE TURNING THE WHEEL, AND WHILE DRIVING AND TURN AT THE SPEED 15MPH OR UP. THE LOUD POP AND CLICKING NOISE IS ALSO ASSOCIATED WITH THE FEELING THE U JOINT AT THE STEERING COLUMN SHAFT IS BADLY DESIGN, AND CAUSING A REAL SAFETY CONCERN FOR THE GENERAL PUBLIC, THIS POP NOISE PROBLEM TRULY DESERVE A RECALL BY TOYOTA TO FIX THIS SAFETY ISSUE TO AVOID FUTURE INJURY OR DEATH ACCIDENTS TO OCCUR FOR EVERYBODY. *TR
THIS IS HAPPENING OVER A MONTH NOW. EVERY TIME WHEN WE OPEN THE DRIVER SIDE DOOR A METAL GRATING SOUND COMES OUT. WE THOUGHT THIS WAS DUE TO LACK OF LUBRICATION.. TOOK IT TO THE TOYOTA DEALER HE SUGGESTED TO DISCUSS THIS WITH TOYOTA BODY SHOP. I WAS TOLD THAT THERE IS A PROBLEM WITH DOOR HINGE WELDING AND CANNOT FIX IT. THEY SAYS MY VAN WARRANTY RUNS OUT AND IT IS GOING TO COST ME $3500 TO REPLACE THE ENTIRE DOOR. TOYOTA DIDN'T DO A GOOD JOB ON MY CAR.. DUE TO THIS I HAVE TO PAY $3500 FROM MY POCKET? *TR
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT HE EXPERIENCED A BLOW OUT ON ONE OF THE TIRES. THE CONTACT WAS CONCERNED BECAUSE THE TIRE PRESSURE WARNING LIGHT HAD NOT INDICATED AN ISSUE WITH THE TIRES. THE CONTACT INSTALLED NEW TIRES AND ALLOWED THE TIRES TO BE FILLED WITH LESS AIR THAN RECOMMENDED. THE TIRE PRESSURE WARNING INDICATOR STILL DID NOT INDICATE A LOW PRESSURE WARNING.THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THAT THE TIRE PRESSURE SENSOR COULD NOT BE INSPECTED OR REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 83,000.
NOTICED FIRST CRACK ABOUT A MONTH AGO AND WITHIN A COUPLE OF DAYS NOTICED A SECOND CRACK. ONE IS ON THE RIGHT SIDE STARTING FROM THE FAR FRONT EDGE WHERE THE SPEAKER GRILL IS, RUNNING DIAGONALLY TOWARD THE LEFT REAR CORNER OF THE VAN. IT ORIGINALLY WAS ABOUT 3" LONG BUT NOW HAS GROWN TO ABOUT 5". THE OTHER IS ON THE LEFT SIDE STARTING AT THE SIDE WINDOW DEFROSTER VENT, RUNNING STRAIGHT BACK. IT ORIGINALLY WAS ABOUT 2" LONG AND IS NOW ABOUT 3" LONG. IT IS SURPRISING TO ME HOW QUICKLY THEY STARTED AND HOW FAST THEY ARE GROWING. THIS IS CLEARLY A SAFETY ISSUE, I HAVE SERIOUS CONCERNS THAT THE FORCE OF THE AIRBAG DEPOLYMENT WOULD CAUSE PIECES OF THE DASH TO BECOME PROJECTILES AT THE PASSENGER. *TT
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT SHE WAS HEARING A CLICKING NOISE WHEN SHE OPENED THE DRIVER SIDE DOOR. IN ADDITION, THE DOOR CLOSED ON HER LEGS ABRUPTLY. THE VEHICLE WAS TAKEN TO HE DEALER FOR DIAGNOSIS. THE DEALER ADVISED THAT THE MANUFACTURER SPOT WELDED THE DOOR INCORRECTLY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE DEFECT BUT THE VEHICLE WAS NOT RECALLED, AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA . THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NOT RETRACT AND BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE SPRING WAS CAUSING THE SEAT BELT NOT TO RETRACT AND MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT WAS DRIVING 70 MPH WHEN THE TIMING BELT FRACTURED WITH NO WARNING. THE CONTACT WAS NOT ABLE TO EXIT THE ROAD. LAW ENFORCEMENT OFFICERS WERE CALLED TO THE SCENE TO HELP THE CONTACT PUSH THE CAR OFF THE ROADWAY. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THEY WERE UNABLE TO ASSIST WITH THE REPAIRS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 54,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SIDE SLIDING DOORS COULD NOT BE OPENED WITH THE AUTOMATIC KEY-LESS REMOTE AND COULD ONLY BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER WAS UNABLE TO DIAGNOSE A FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300,000 AND THE CURRENT MILEAGE WAS 376,000. THE VIN WAS NOT AVAILABLE.
OPENED DRIVER'S DOOR OF SIENNA VAN AND IT STARTED MAKING A FUNNY NOISE OF METAL GRATING ON METAL. NOW THE NOISE IS A CONSTANT POPPING NOISE EVERY TIME I OPEN THE DOOR. TOOK VAN TO TOYOTA DEALER AND WAS TOLD TO TAKE VAN TO BODY SHOP FOR REPAIR. FILED COMPLAINT WITH TOYOTA AND THEN WAS TOLD IT WOULD COST $2100 FOR NEW DOOR IF TOYOTA REPAIRED VEHICLE BECAUSE VEHICLE WAS BEYOND 5 YEAR EXTENDED WARRANTY. DOOR WELD IS BAD. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2005 Toyota Sienna → · Every Sienna year → · How the figures are calculated →