Page 7 of 13 · complaints 301–350 of 639

2020 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Engine
Filed Oct 24, 2023AZ

Coolant bypass valve shorts out and doesn't open or close to allow coolant through it. "Engine Maintenance Required" message pops up for this. Toyota dealer inspected it and it replacing the part. NOT covered under my warranty.

Unknown or Other
Filed Oct 24, 2023CA

2020 Toyota Rav4 - Cooling valve failure reported and is not covered under warranty or recalled. Car only has 35k miles. This is apparently a common issue as the dealer knew the problem before even doing any diagnosis. Once I told them the "Engine Maintenance Required" message was on, they said "Oh, thats usually the coolant bypass valve". If it is that common an issue it should be recalled. Toyota should take ownership of this issue and fix / reimburse people for the problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Oct 24, 2023VA

Engine coolant bypass valve needs to be replaced. Seems to be a very common issue in 2019-2023 RAV4s but Toyota has not issued a recall and is making customers pay $600-900 to fix. I ask that Toyota take responsibility and issue the recall now so this can be fixed!

Unknown or Other
Filed Oct 23, 2023OK

I have a 2020 Toyota RAV4, two weeks ago the following display appear "Engine Maintenance Require, Visit Your Dealer". I attempted to clear it but it cannot be done. I check online for similar issues. I found that the 2019 Toyota RAV4, Camry, Avalon, and Lexus ES300H vehicles have similar issue with the 'coolant bypass valve'. Mine is also a 2.5L 4-Cylinder Engine. I purchase my Rav4 on Feb 24, 2020. My car only has 15,429 miles and a possible fire issue makes me nervous. I also notice than some preselected 2020 RAV4 were added to the recall, but not my RAV. Should I wait till my engine cracks or the cooling system fail?

Engine
Filed Oct 20, 2023CA

Unknown engine maintenance light alert check light Recommend engine coolant bypass valve with gallon of coolant

Engine
Filed Oct 17, 2023TX

Part # 16260-f0010 - engine coolant bypass valve failed due to open or internal short and caused a Engine maintenance required warning which blocked other safety items on the display. This is a wide spread and known issue for Toyota which can result in engine overheating due to leaking coolant and result in engine failure (severely damage the engine) leading to engine stall and/or fire risk, causing potentially unsafe situations to occur for the driver and others in the vehicle. The error code is "P268115" for "Engine Coolant Bypass Valve Circuit Short to Battery or Open". Yes. the problem has been reported with NHTSA by others and from some dealers. When I took the vehicle into the dealership, and they stated that they had many RAV4's come in with this same message. They immediately said it is some engine component failure. There is a related NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) and also a recall related to it (but not for my vehicle's VIN): [XXX] Yes, the component has been inspected by the dealer. No, there was no warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear Engine maintenance required warning sign did not go off which is good to have warning but blocking other safety items on the display dash board is a safety hazard. This could only be removed if we spend $185 for diagnostics (which is charged knowingly that this has been a reported/unreported problem around the 2.5-4yr/30-60k miles

Engine
Filed Oct 16, 2023UT

There was a warning message pop up all the time and I went to Toyota service. They said I need to pay for a coolant bypass valve replacement and it costs approx 600-800 dollars. Also, they did not fill up for the engine oil even it’s in very low to dry position.

Engine
Filed Oct 15, 2023PA

Engine maintenance required light came on. Scan code came up engine coolant bypass valve stuck open. Had to replace it. Cost me $120 for the part with hoses attached.

Fuel/Propulsion System
Filed Oct 13, 2023WA

-Inspection found coolant bypass valve seized recommendation, was to replace coolant hose with bypass valve. YES, the car is available for inspection upon any request -Safety risk unknown if not fixed -Michaels Toyota of Bellevue Washington confirmed on September 23rd 2023. I brought the car in originally on September 9th 2023 for a 10,000 mileage service and oil change. when I called to ask why the engine maintenance notice wouldn't turn off. I was scheduled to bring the car back on September 23, 2023 the needed part was not in stock nor covered by the factory or powertrain warranty with 31,2002 miles on it. The warning light came on at the same time the service and oil change was due. I was stopped a month prior by a random mechanic who noticed the car was leaking abnormal amounts of what he said could be coolant on the passengers front undercarriage. This leaking has been happening for approximately a year and I was not notified the previous 3 times the car had been in for inspections.

Engine
Filed Oct 13, 2023CA

RAV4 53,000 miles on and engine maintenance required prompt came on. No other warning lights on dash. Took it to dealership and it was a coolant bypass valve. Read up on it and it’s been happening to many more people. Was originally charged $900 but got a discount ended up being $825

Engine
Filed Oct 12, 2023AR

Engine maintenance required “Visit dealer” Light is on and won’t turn off even when resetting the scheduled maintenance data. Needs a 3 point valve according to dealership. $650 cost for that part to make light go away. This is something that needs fixed and recalled as he says it’s a common issue with the RAV4.

Engine
Filed Oct 11, 2023TX

I have 2020 Toyota rav4 XLE and all of sudden I got "Engine Maintenance Required" When I turn off the AC, this message goes away but comes in when I turn on the AC. I believe, it is coolant bypass valve which needs to be replaced. I read my forums in [XXX] and [XXX] and many others have complaint about the same. Toyota has to have a recall on this poorly manufactured bypass value. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Oct 11, 2023FL

Got an engine maintenance required alert, took to Toyota and they advised the coolant bypass valve needs to be replaced at just 38,000 miles. Googled this and found out many 2020 RAV4 with the same issue at just under 40,000 miles. Also a common issue is the voltage being low and we already had to get the battery replaced once and still get alerts of it being low after replacement. Have to pay today $765 for the coolant bypass to be replaced, will have the receipt later in the day.

Unknown or Other
Filed Oct 4, 2023CA

My Toyota Rav4 2020 had engane maintenance issue drive to dealer alert. I diagnosed the problem an it is the coolant bypass valve that is not working. As I researched, I came to find out that this is a common problem for 2018- 2023 Rav4, Camry, and Corolla. This should be recalled having so many malfunctions on the vehicle.

Power Train
Filed Oct 4, 2023VA

Engine bypass coolant Valve needs to be replaced. The Engine Maintenance required light turned On. My car only has 74k miles and a 2020 model car and this is a $900 replacement. This is quite concerning as multiple owners have reported this part failing after even 30k miles. This part needs to be recalled.

Engine
Filed Sep 28, 2023TN

My RAV4 doesn’t even have 40,000 miles on it. I found out that the coolant bypass system needs to be replaced. After investigating online, I realized that this is a very common problem for RAVs. I believe this should be a recall!

Engine
Filed Sep 27, 2023OK

ENGINE COOLANT BYPASS VALVE failed internally causing an open circuit.

Electrical System
Filed Sep 26, 2023CA

2020 Toyota RAV4 XLE purchased July of 2020. Just hit 35K miles and an "engine maintenance required" message appeared. The error message would not go away while driving and blocked the entire display screen. There is an issue with the Engine Coolant Bypass Valve that costs $700-$1000 to repair. The part and repairs are not covered by the 60,000 power terrain warranty.

Electrical System
Filed Sep 21, 2023FL

I have a 2020 RAV4 Toyota with 60,000 miles.. I have replaced the car battery 3 times now Toyota has no clue why. The 2nd battery only lasted 8 months and it was a name brand battery (Die Hard).. The engine problem started with a warning light that i could not turn off.. I took my car to Toyota and they told me right off (without checking) it was because of a Coolant Bypass Value, the Toyota service lady said it was her 5th Rav4 this week with the same problem. I checked on line and was surprised how many Rav4 customers were complaining about the same issue so i reported it to you.. Toyota is charging me $900 to replace.

Unknown or Other
Filed Sep 15, 2023MD

Not

Structure › Body
Filed Sep 14, 2023CA

Under normal use, the rear Lift gate hinge appears to be failing for no reason. A gap on passenger side of the rear lift gate and body appears to widen and the hinge is squeaking as if it's failing. This causes the power lift gate to not close from time to time. This is still an issue and has not been addressed yet.

Electrical System
Filed Sep 13, 2023NC

Despite the upkeep of maintenance the light warning light won’t go off. I follow rav4 groups this is a common problem.

Unknown or Other
Filed Sep 13, 2023NC

Coolant bypass valve failure my car has less than 50k Dealerships informed me that they fix around 10 a month for that part there is a defect regarding this pump

Structure › Body
Filed Sep 10, 2023NC

Sunroof shattered while driving.

Engine
Filed Sep 9, 2023FL

In my 2020 Toyota RAV4, a "Engine Maintenance Required: See Dealer" message came onto my dashboard and would not go away when I cleared it. I took it into the dealership, and they stated that they had many RAV4's come in with this same message. They said it was most likely the engine's coolant bypass valve. After diagnosing the problem, the dealership confirmed it was the coolant bypass valve. This was very expensive to fix, and for a car that is just over 3 years old it seems unusual for this to occur so soon and to so many other card within the same year and time period. This part needs to be recalled and reimbursement should be provided to those who had to pay hundreds of dollars to get this fixed when it is very likely a faulty part.

Air Bags
Filed Sep 6, 2023GA

SRS AIR BAG MLFUNCTION

Engine
Filed Sep 6, 2023CA

This is a common issue for the 5th Generation Rav4. It doesnt read fault codes on the OBD2 scanner, but the ENGINE MAINTENANCE alert continuously comes up because of a faulty coolant bypass hose/valve. Toyota OEM Part # 16260-f0010. This should be a recall. Instead, we are paying out of pocket to get this fixed.

Electrical System
Filed Sep 5, 2023NJ

On or about 8/21/23, we were driving from Vermont back to our home in New Jersey when the sound system started malfunctioning. First, we lost all sound (safety warnings, as well as radio). The sound returned and then cut out again repeatedly. Then, the speakers emitted loud (full volume) static and popping sounds despite the audio system being "off." At the time, we were driving at approximately 65 mph on a highway with our two young children. The noise was so loud that it was difficult to focus on driving. The static and popping sounds continued until we pulled over and shut the car off. These failures have continued and increased in frequency since that time. Our safety was put at risk in two ways: 1) all of the safety warnings were and are muted and ineffective and 2) a full-volume static/popping sound while driving at highway speeds could have caused an accident. Subsequently, we did the following: -Googled the issue and found a relevant Technical Service Bulletin published by Toyota in September 2020 that applies to our make/model and VIN. It is labeled T-SB-0086-20 and can be found here: [XXX] . This suggests the issue applies to multiple Toyotas. The Bulletin indicates the VIN number where the issued stopped -- suggesting Toyota took steps to fix it. There has been no recall related to this issue and we were never notified of this issue. The issue is apparently related to a defective amplifier. -Brought our vehicle to our local Toyota service center (Paul Miller Toyota

Unknown or Other
Filed Sep 4, 2023NY

Toyota engine coolant bypass trouble code. Seems to be wide spread reports amongst customers with newer generation 5 Toyota vehicles. Dealer quotes the 20 minute repair will cost $700-900 USD & the part itself is on back order due to the increasing failure rate of the part. The faulty part seems to affect the cooling system of the car but due to the increasing amount of reports & failures of the same part, the dealer should be recalling & replacing the part for free rather than billing customers $700+ dollars. For reference, my vehicle is a model year 2020 & has 19,000 miles & the part has already failed.

Electrical System
Filed Sep 3, 2023NV

Power steering light is on and possibly due to water penetration from recent heavy rainfall.

Unknown or Other
Filed Sep 2, 2023VA

Na

Electrical System
Filed Aug 31, 2023IN

High Voltage Warning and Low Power to Steering reading on the dashboard. Service engine warning!

Engine
Filed Aug 30, 2023TX

Coolant Bypass Valve on my 2020 RAV4. There needs to be a recall; even Toyota dealerships in the Dallas/Fort Worth metroplex say that there needs to be a recall. Service advisors say this is a big problem they see daily and with all cars and at all mileage. The cost to replace the Coolant Bypass Valve in my car = $855- RIDICULOUS!! In addition, due to the constant “Engine Maintenance Required” message on the screen triggered by the Coolant Bypass Valve needing to be replaced, that can’t be removed, all other car related information and/or service issues, is unable to be seen…which is dangerous!! Toyota used to be one of the best car manufacturers for quality and reliability, but now, their quality has tanked…

Unknown or Other
Filed Aug 27, 2023TX

Coolant value had to be replaced apparently this happens more than we realize and if it’s a repetitive issue for many I believe it should be looked into. Thanks

Fuel/Propulsion System
Filed Aug 21, 2023CA

Fuel tank fill up only 9-10gal wherein published rating to 14gal tank. There should be a recall on changing fuel pump but my VIN does not show any recall

Power Train
Filed Aug 21, 2023NE

Engine stalled on highway, was fortunate other drivers allowed us to get to the inside lane and on the shoulder. It bucked a couple times a few minutes earlier. A host of warning lights came on the dash. car did restart after ignition cycled off and on. Had over 1/2 tank fuel. Dash warnings that remained on CEL yellow. parking assist Radar and lane assist. Power steering seemed weak. No cruise control. Over the next 550 miles with engine shut offs during fuel stops dash warnings went out and car returned to normal. No longer trust this car with 70,000 miles.

Air Bags
Filed Aug 20, 2023AZ

There is a recall for the roof rails leaking water which can damage the air bags and electrical components. They will not fix the roof with new gaskets unless you actually see the water coming in. My concern is that it is leaking and I'm just not seeing it because the 110 degree weather. I do not want to be in an accident with my wife and kids in the car and have the air bags not work. They should fix the gaskets before it leaks and leads to further potential damage or even life threatening results(air bags being wet and not deploying). They will not fix my roof until it actually starts leaking even tho there is a recall in place. This is ridiculous.

Engine
Filed Aug 19, 2023GA

I was driving and out of nowhere this warning came on engine maintenance required, and this now a normal maintenance required that means an oil change. The problem with this warning is the coolant bypass valve, and I’m not the only one with this issue, my car has only 32100 miles only, this a ridiculous for a new car. Plus it seem that this issue only comes on with tha A/C on

Engine
Filed Aug 19, 2023AZ

My car is leaking coolant and needs a new coolant bypass valve. It seems like it is happening to every rav4 and camry. They put in faulty parts.

Steering
Filed Aug 18, 2023172,600 milesMN

The contact owns a 2020 Toyota Rav4. The contact stated while driving 45 MPH, the vehicle lost motive power while accelerating. The contact heard a ding and became aware of an irregular voltage spike, steering power, and other unknown messages were displayed before quickly disappearing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,600.

Unknown or Other
Filed Aug 18, 2023AZ

My Engine Maintenance Required light had appeared on dashboard and found out that is my coolant bypass valve that needed to be replaced. had on online, to find that this is a issue with Toyota, that people had to have this replaced. I had purchased my vehicle back in 2021, and just had this issue 2023. I took to the dealership and was told that it was that part. they are replacing the part going through the extended warranty insurance, but this is concerning, that if this OE part has a defect, that once my warranty expires that I will have this problem again and have no way on coverage.

Engine
Filed Aug 17, 2023TX

Coolant Bypass Valve failure at 41K miles. Confirmed by dealership. "Engine Maintenance" warning light came on before taking to dealership.

Unknown or Other
Filed Aug 15, 2023AR

The engine maintenance light came on to visit the dealer. It's because of the Coolant Bypass Valve.

Power Train
Filed Aug 13, 2023CA

Got an oil change Monday 8/7/23 When I left the dealership & arrived home the “engine maintenance required” light came on. Contacted dealership next day (service was done at Maita Toyota of Sacramento) let them know about what happened they told me they’d do a diagnostic on the vehicle. Car was at 43,772 miles when I dropped it back off at dealership. They ended up letting me know the diagnosis was the coolant by pass value / hoses were bad and needed to be replaced. However - Toyota would not cover the repair because of their current powertrain warranty expiring on my vehicle. After researching online this seems to be a common issue with this year of rav4. I was luck enough to have extended warranty and only had to pay a $200 deductible but had I not it would be been almost $800 I would have had to pay. Toyota should be made aware of this issue. As an overheating issue can cause dozens of other problems with the car.

Engine
Filed Aug 12, 2023TX

Coolant Bypass valve internal short.

Unknown or Other
Filed Aug 11, 2023ID

A known issue that has been occurring to many people with the coolant bypass valve system going out very soon after purchasing. I bought a 2020 Toyota rav4 and my bypass coolant valve has malfunctioned and needs replaced and of course is outside of the warranty. Per many google searches this is a common issue and should be addressed.

Engine
Filed Aug 9, 2023CA

The Engine Maintenance Required Visit your Dealer came on and wouldn’t go away. I took it into Toyota and they charge $166 dollars to run a diagnostic. Plus what ever it cost to fix it. Turns out that 2020 Toyota RAV 4 Have an issue with the coolant by pass it’s a pipe if left unfixed it can make the car over heat and it’s part of the radiator can cost $700 to fix at the dealership. My car is only 3 years old it shouldn’t have this issues and be costing my hundreds of dollars to fix.

Engine
Filed Aug 9, 2023LA

The engine maintenance required light came on at 56,000 miles and would not reset even after a scheduled oil change. The Toyota dealership neglected to evaluate this light when I brought my car in for servicing. After getting a diagnostic, it was found that the coolant bypass valve needed to be replaced which was at least $600. I was advised that the vehicle was to not be driven long distances as it could result in more damage to the car. This is my 4th expensive repair on this 3 year old car in 1 year. This is my very first Toyota, & I am extremely disappointed. I bought a Toyota anticipating a low maintenance, high quality vehicle and have had nothing but issues.

Engine
Filed Aug 5, 2023TX

There is a known issue with the coolant bypass valve failing. Dealerships are charging over $600 to fix and many people are having the same issue. The engine maintenance required message is persistent, and will not allow you to bypass it.

Unknown or Other
Filed Aug 2, 2023CA

Coolant bypass valve just gave out on car was informed by dealership that this is an ongoing problem with my make of car.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2020 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →