2020 Toyota RAV4 complaints

A week prior to this incident, the 2020 RAV4 was taken to Toyota for its maintenance check where everything was checked, replaced and changed. However, the last two days an incessant message keeps popping up on the dash stating “engine maintenance required… Visit your dealer” taking up the entirety of the middle screen inhibiting my ability from seeing my speed, mileage, distance to empty , time, lane assist and other car information that I normally rely on. I have pressed the “arrow back” or “back” button numerous times but three seconds later the message pops again inhibiting me from being able to use necessary car controls to stay safe. The engine on the 2020 RAV4 needs to be recalled as my car only has 55,000 miles on it. I have talked to numerous professionals within the motor industry in which they state these engines have lower stability and life expectancy than PREVIOUS engines used in older RAV4 models. Not only the engine, but the messaging system within the RAV4 needs to be fixed immediately as the communication of maintenance WHILE driving is a hazard. If I cannot look at texts to even just simply read it, why is there is message bright and in the middle of my dashboard popping every 3 seconds with a bright red triangle stating that I need “engine maintenance required,visit a dealer”. This is a safety issue and one in which almost nearly cost me my life.

Engine maintenance required, visit your dealer. There are a lot of Toyota owners with this issue and they said it is the coolant bypass valve. Toyota needs to fix/recall this issue. They want to charge us 700 dlls but it should be free.

Electronic power steering failure. Upon starting the car, the steering wheel has no power steering. The steering wheel can still be turned but requires a lot of force. There were no warning lights or messages on the dashboard or infotainment system before or after the issue. Toyota has issued recalls for this issue but informed me that my car is not covered under the recall, despite having the exact same issue on the exact same model described in the recall. (NTSHA ID: 20V373000, Toyota ID: 20TB11 / 20TA11) This is dangerous as it could have failed while driving, leading to an accident.

I kept getting an engine maintenance message. The coolant bypass assembly failed.

Code P268115... Every time you start the vehicle a message will display a "Engine Maintenance Required" and it will never go away, I was driving off road and the message would get in the way of seeing how my AWD is performing.

I have 48,000 miles on my 2020 Toyota RAV4 XLE Premium, received an Engine warning system light on vehicle, I took the vehicle to my local Toyota dealer in Gastonia, NC, to be told it was a faulty coolant bypass valve. I have noticed online that this has been a reoccurring problem with 2019-2020 RAV4. They quoted me a price of $619.00 to fix. With my car being newer and only having 48,000 miles, I feel this is a fault of Toyota, not mine. Faulty equipment failure on their part.

I having the engine maintenance like tons of other people and it seems is a 800$ fix..... to many people having the same issue and it seems is the return valve hose for everyone

This is a known issue. Coolant Bypass Valve Issue Error on value says "Engine Maintenance Required, Visit Your Dealer." We have been waiting on the recall at 27,000 miles (brand new purchased). We are at 50,000 miles now and still no resolution and the error stays.

Check engine warning came on, dealer immediately knew it was coolant bypass valve since this is a very common incident with Rav4s recently. My valve was defective and leaking coolant so I had to get it replaced.

The engine coolant bypass valve has shorted and needs to be replaced. The dealer has confirmed the issue. First noticed when a message on the dash that said to see the dealer for an engine issue

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The shell latching mechanism is no longer latching and or latching to the base.

P/a engine coolant bypass valve and coolant, and connector with pigtail, pins are full of corrosion inside connector. Items need to be replaced

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Coolant bypass valve on all newer 2019 and up Rav4 models are known to cause issues or break at early mileage usually before 50k miles. It’s a known problem with Rav4 owners and is backed by many claims on social media websites and internet forums. The cost for diagnostic of “engine maintenance required” message on cars dash can range up to $150 and up for diagnostic fees only at Toyota Dealerships. Other independent mechanics cannot diagnose the problem message. Repair and replacement of $800 for parts and labor is ridiculous.

The rear hatch liftgate hinges are not adequately structured to withhold pressure under normal use. Over varied short durations of time from the vehicle being new, the rear liftgate hinge's structure fails. The hinges split and crack. This damage occurs despite factory liftgate struts being in plate to assist in the opening of the liftgate. In my case this issue first appeared during and after a snowstorm. A multitude of similar complaints on forums. This has caused my liftgate to misalign and not close. I have had to turn off the auto liftgate and slowly close it despite it is now rubbing the right rear fender/quarter area. As of now I have to repair the issue with new hinges that have not been redesigned, that will again likely prematurely fail. You can view the complaints within Toyota Forums, all see February 2024 class action lawsuit, Hughes vs Toyota attached with the below photos

There seems to be a lot of folks online wanting a resolution from Toyota regarding a Coolant Bypass Valve that fails around 30k-60k miles on their 2020 Toyota Rav4's and other models. My Rav 4 just recently had the Engine Maintenance Required pop up on mine & I'm between 30k-40k. Some people had their issue a couple years ago and still nothing has been done about it. Toyota is charging close to $1000 for total repairs with labor for most of these instances. The community wants & needs a recall.

My vehicle that's only 4 years old stopped moving forward or backwards when putting the car in gear. The car turns on perfectly fine never gave us a warning or driving issues until the day it stopped moving on a highway. I got the vehicle towed to Avondale Toyota in Arizona and they told me not a single professional technician was able to find anything wrong with the transmission. I think to myself "not one of these professionals can find an issue with a car that's 4 years old? That's odd to me. But they advised me they could fix the vehicle with a brand new transmission for $8,000 but that's my only option at this point. I live paycheck to paycheck and this isn't something that could have happened to me at a worst time expecting a child in the summer. Im hoping it could be just a solinod or something like a misfire. Please help. Sincerely a father in need.

The coolant bypass valve failed on my RAV4 at 67,757 miles. There are multiple similar complaints online and I would like to bring it to the attention to the NHTSA. The engine service light cut on and the dealership replaced the valve to make it go away.

My 2020 Rav4 back trunk hinge is coming loose, there for the truck won't close evenly. I took it to dealership to get it fixed, but instead they blamed me but its clearly a manufacturing problem they don't want to take responsibility for it.

When driving home two weeks ago, I got a message on my screen saying, "A Brake system malfunction was detected. Carefully find a safe place to park, and call dealer". I took it to an ASE certified mechanic, and he says it's a brake booster going bad. This car is my personal vehicle, and at this date has 33,152 miles on it. The mechanic and I cannot find any recalls for my 2020 Rav4 . The mechanic said it's still drivable, and what I should look for when it goes completely out, however I'm afraid to go far as to not knowing when it will go. This is definitely a safety risk, for myself and others on the road.

Power liftgate does not close evenly on both sides. Upon checking, I found that the right side hinge is on the verge of breaking.

* Coolant Bypass Valve * This problem costs $800 to fix at the Toyota Dealership. *My car is a 2020 Rav4 with only 32k miles on it. * After reading thousands of complaints on websites from other 2020 Rav4 owners with the exact same problem, I think there should be a recall as this can be a dangerous issue if the engine overheats. I am shocked that nothing has been done about this yet. *The only warning was a routine maintence light that comes on every 5,000 miles.

Vehicle was taken in for a oil change. At check-in I was told that I would be given a rental vehicle due to the overhead rails recall, leaking inside the vehicles at that time I advised of a gas smell which I have been smelling for several years and it was getting stronger. I was told that there was something wrong with the fuel pump and it would need to be replaced and they would also be replacing rails from the top of my vehicle because there was water leaks inside my car, I advised that water has been leaking in my car for several years and clips were already placedbout two years ago. Several days later I received a phone call that my vehicle was ready to pick up when I got there i was informed that the fuel pump assembly was replaced and intake. Manifest gasket , throttle gasket , fuel pump gasket replaced EGR valve replaced EGR inlet gasket replaced EGR valve. ad gasket replaced EGR cooler gasket replaced. I was also told that my air filters would need to be changed and I did consent to my air filters, the air element and a brake system flush as recommended after picking up my vehicle which had 34033 miles on it on 1/24/24. On 2/10 I was driving and a warning flashed on my car and spoke to me it said that there was a malfunction detected in the engine, transmission or throttle of the vehicle and I need to contact Toyota. I was two miles away and drove directly to them. They took the vehicle for several hours. I was told it was the alternator because my lights have been g

2020 Rav4 engine bypass coolant valve is faulty. It could lead to overheating and possible engine damage. This is a known issue and just google to see how many people have been screwed over by this faulty equipment.

The following is an issue involving my 2020 RAV4 Toyota battery manufacturing defects that ended the life of my RAV4 battery. The mentioned event occurred on [XXX], and a report was created and recorded by a Toyota representative on [XXX], via (800) 331-4331 phone call, with the reference report number [XXX]. The nature of the issue was that my 2020 RAV4 battery parts came loose from the inside, and the metals were rubbing with each other, causing the smoke and the battery to overheat, ending its life due to the mentioned manufacturing defects. Based on the dangerous, alarming issue of overheating and dense heavy smoke from the battery, I left it at the dealer for service to prevent any toxic fumes, fire, or explosion. I told the dealer adviser that those manufacturing defects are a serious safety concern that should be reported in the public’s best interest to avoid any possible tragedies. I noticed when I picked up my car from the dealer that the battery manufacture defect was not recorded in the paperwork I had received; the manager and the advisor didn’t show any sense of urgency to the matter, so I filed a report to Toyota Motor North America Headquarters, Plano Texas. Report number: [XXX] The dashboard panel never displayed any safety hazard warnings or any symbols indicating the conditions of the smoke and battery overheating were jeopardizing my life and my family aboard while I drove with them. I paid $ 552.55 for the battery and a diagnostic service; management did

Tailgate hinge assembly failed/failing. It is available for inspection upon request. Failed hinge has placed the tailgate out of alignment. This prevents the tailgate to close properly, allowing for weather penetration, as well as preventing full closure of tailgate. This safety concern can potentially allow the tailgate to fall off the vehicle during travel, placing myself and others at risk of severe injury. The problem has not been confirmed/reproduced by a dealer or independent service center. The vehicle/component has not been inspected by any other representatives. There were no warning lamps, or any other symptoms prior to failure. This problem first occurred at 0625am, FEB09_2024. Tailgate opened with no issues. Tailgate failed to close on its own, due to misalignment.

When driving down the road at a relatively high speed, the sunroof unexpectedly shattered, which could have led to an accident.

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine coolant bypass valve failure @40k miles. Could cause engine to overheat possibly be stranded.

My car had a recall regarding the airbags and seatbell and I didn’t receive a letter yet regarding this issues from the manufacturer Toyota. I demand a answer as soon as possible because I’m scare to my airbags can deploy during any trip.

The engine coolant bypass valve was faulty. The car would not start so I was left stranded 15 miles from home and had to have car towed to Toyota dealer. The problem was confirmed by dealer and they were aware that it was a known issue. The vehicle was inspected by multiple Toyota dealerships. My vehicle displayed an engine maintenance light. The dealerships found the code P268115: Engine Coolant Bypass Valve Circuit short to battery or open

Car operating as normal in the morning, few hours later went to start up car again and had message saying “hybrid system malfunction”. Drove it around for a few minutes then other lights started flashing, lane departure, traction control, crash detection. They all went away and except the hybrid malfunction warning.

Got T-boned going through a traffic light and was hit at approximately 15-20mph on my driver side. Most of the damage occurred to the front driver door and wheel. Airbags did not deploy, unsure if they should have? Car was totaled and is in the hands of Progressive There has been a recall on airbags for my car, but when looking up the VIN it does not say that my car is involved. Car after accident gave warning that there was an issue with the collision system. Car before accident was just inspected the day before the accident Just am not sure if airbags should have deployed

I was driving along at 70 mph on I80 near Park City, UT and heard a noise like a window was rolled down. Check the windows and none were down. Opened the sunroof cover and saw a large hole in the sunroof. It looked like it exploded outward. I duct taped the entire sunroof so it wouldn’t leave the vehicle. I noticed the edges of the sunroof are cracked. Toyota dealer wanted $11,000+ to repair. Insurance company wants us to use Sunroof Express to repair.

Vehicle displayed Engine Maintenance Required light at 54,000 miles. As issue was described from dealer, "Engine code was P268115 for an engine coolant bypass valve circuit short to battery or open. Found Coolant valve intermittently sticking." Was told by technician that if the part was not replaced, the issue could lead to engine overheating and that after they made the fix, they were going to check to see if a gasket was possible blown from the issue resulting from overheating that may have gone overlooked.

Engine bypass coolant valve… Engine maintenance required pops up intermittently. Per dealer there is a short circuit in valve/ bypass part. The dealer had already known this was issue prior to car being diagnosed. They stated they are aware and this is a known issue.

2020 RAV4 with 47,589 miles. The engine maintenance light came on. It turns off once I shut off the vehicle and start it up again. It only comes back on when I put the air conditioner or heater on. I was told it's the heater control valve/coolant bypass valve and would cost around $900+ to repair. I did some research and see that this problem is occurring alot.

Coolant bypass valve failed vehicle warning lights came on for this 2020 Toyota Rav4 at 31,641 miles. This is absolutely available for inspection on request. Safety as this can potentially cause overheating, coolant leaking, a cracked cylinder. The manufacturer (Local Toyota dealership - "Ed Morse Delray Toyota" inspected and suggested replacement of the coolant bypass valve for this 2020 toyota rav4 for a price around 800$. the technician say they see a load of these newer model Rav4's needing new coolant bypass valves. I opted not to immediately replace the valve due to it being a vehicle model-wide issue that should likely be a recall. These appeared the day before I brought it in to the dealer so withing 5-10 miles of the 31,641 miles for this 2020 Toyota Rav4. Warning just says "error please take in to dealership for service".

Engine bypass valve sensor is faulty. Many users have reported this past 40k miles on RAV4 2019-2021

2020 RAV4 hybrid. Vehicle doesn't start; requires a jump, which is inconvenient or unsafe, depending on where it happens. Intermittent occurrence, ~ 3 times/year. Toyota checked 12V battery, pronounced OK, of course the car was driven to the shop for the check, so was operating at the time. I've checked the battery when the car wouldn't start and found it to be a little low (11.5V) but by no means fully discharged. Not associated with leaving components on (we are careful to turn everything off) or weather; the vehicle is garaged in the winter. I turned off the "Bluetooth" system which we never used and haven't had this issue over the past year. Suspect that the "Bluetooth" system was operating even when the vehicle was off?

Coolant bypass valve less than 40k miles and there is hundreds of them going bad this needs to be a recall issue

My coolant bypass valve in the engine malfunctioned and shorted at a mere 27,300 miles on the vehicle and I had to bring it into the dealership to be replaced. A coolant bypass valve failing or malfunctioning can cause the engine to overheat, catch fire, or cause complete seizure. Can also cause the vehicle to stall and possibly cause a crash or wreck. Toyota has acknowledged the problem in the RAV4’s but no recalls have been issued. Dealer knew exactly what the problem was when I mentioned that the ‘engine maintenance required’ light came up on my dashboard BEFORE mechanic diagnosed it and confirmed which tells me they are aware of the issue in these cars.

In September 12,2023 I took my 2020 Toyota Rava 4 vehicle in to Cobb Toyota for a coolant by pass valve to be replaced after my check engine light kept coming on. I only had 25 790 miles on my vehicle at the time. Anthony Sullivan was my service rep. at the time And he stated that this something has been common with this type of vehicle. But could not explain why. I just wanted to report this to Toyota. They need to know about this. And I need to be reimbursed for $99.30 for what I paid for this repair under warranty. Thank you,

Engine maintenance required signed popped on and wouldn’t go away. Took it to the dealership. They say it’s a common coolant bypass valve. Was charged a hefty amount of nearly $700

Engine coolant bypass valve short to battery

At 68,000 miles my Toyota Rav4 needs to have coolant bypass valve replaced. My understanding is this is getting to be a common problem and would like to see it placed on a RECALL. Thank You.

My 2020 Toyota RAV4, "Engine Maintenance Required: See Dealer" message came on my dashboard and would not go away when I cleared it. I took it into the dealership, and they stated that they had 1000s of RAV4's come in with this same message. They said it was the engine's coolant bypass valve. After diagnosing the problem, the dealership confirmed it was the coolant bypass valve. This was very expensive to fix, $926.67, to be exact. For a car that is just over 3 years old, less than 40,000 miles, Toyota knew of these defective parts and still put them in to get the car out of their factory and onto a dealer’s lot. They do not care if it kills anybody, just get the car sold. Toyota needs to have this bypass valve as a ‘recall’ and issue refunds to THEIR loyal customers, so they call us, loyal customers, not sure how much longer I will be a 'loyal' Toyota customer. I addressed this matter with Toyota Motor Sales U.S.A. Inc. and the dealership I purchased my 2020 RAV4, Milton Martin Toyota of Gainesville, GA. They just blew it off. So, I went to another Toyota dealership to have the repair done.

Coolant Bypass valve has stopped working, which can cause engine issues and forces a message on LED display saying Engine Maintenance Required. Local Toyota technician admitted that they've had 100's of these issues with the Rav4 recently and it costs over $500 to fix.

Engine maintenance light came on and dealership indicates it’s the coolant bypass valve. This seems to be a common safety issue being ignored by both Toyota and the transportation safety board…