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2016 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Exterior Lighting
Filed Mar 4, 2024IN

All 6 of mine lights (front/fog and inside/outside rear) are collecting haze / contamination on the inside of the lens. Lights are a primary safety/warning device. Anything (like interior fogging) that interferes with this function is a SERIOUS safety defect that the manufacturer should fix under a safety recall. I have already spent money replacing one of the side rear light assemblies, due to these being a safety hazard. I would like to avoid an accident or possible legal tickets.

Power Train
Filed Feb 15, 2024WA

Delayed/harsh shifting when accelerating or maintaining speeds of 60 - 70 mph. Shuddering sporadically when RPMs are between 2000 - 3000. Marysville Toyota of Washington reproduced and confirmed the issue noted above. They diagnosed the vehicle with a failed Torque Converter. No warning light have come on and the dealership was made aware of this as well. Due to no warning lights, it came as a surprise when the vehicle jolted. I was on the highway maintaining speed when all of a sudden there was a delay and the vehicle began to reduce speed then after 20 - 30 seconds the vehicle forced itself over 3000 RPM and began to regain speed. As the vehicle would suddenly reduce speed without warning I utilized the right lane until I was able to exit from the highway as I was becoming a hazard on the road due to the issuing my vehicle was having.

Unknown or Other
Filed Jan 28, 2024FL

The 2016 Toyota Rav4 XLE has a defective Power Door Lock Actuator for the front passenger and the driver side. It does not work manually or using the keyfobs. Previous Drivers have reported that the door locks appear to engage when locking using the remote key fob, but the locks do not engage. As a result, the locks may not be engaged while driving or when the vehicle is parked in a public place. Previous owners have also complained about having to pay to replace door lock actuators and, in some instances, have to pay for multiple replacements.

Engine
Filed Jan 19, 202465,000 milesNY

The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System). The contact stated that while his wife was driving at approximately 35 MPH, the check engine warning light and an additional unknown warning light illuminated. The vehicle was driven home. The vehicle was taken to an independent mechanic where it was diagnosed that the oil and air filter, and an additional unknown part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.

Electrical System
Filed Jan 16, 2024MA

The contact owns a 2016 Toyota Rav4. The contact stated that while driving at an undisclosed speed, there was a burning odor on the interior of the vehicle. The contact also stated that the vehicle displayed a message reading "System Malfunction," after which the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to the VIN, but the VIN was not included. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Electrical System
Filed Dec 26, 2023MI

The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Fuel/Propulsion System
Filed Dec 26, 2023NC

When slowing to a stop with foot off gas pedal and on the brake pedal engine suddenly revs to approximately 7K rpms. Mashing brake pedal and turning off engine is only way to control the vehicle. Restarting motor has returned it to normal operation until last occurrence when it took about 5-6 restarts before it returned to normal operation. This has been happening since car was maybe 1 year old. However, it goes for extended periods of 6 months or more without it occurring. It occurs with absolutely no warning.

Service BrakesCrash
Filed Dec 10, 2023NY

While exiting slowly from the parking lot, the Toyota started to make a beeping alarm noise, then suddenly lurched forward. Applying the brake had no effect, and the car accelerated across the LRT tracks, climbed onto the passenger platform, and only stopped when it collided with an electrical box there.

Electrical System
Filed Nov 2, 2023NJ

Notified of a battery movement problem that can cause a fire with Toyota RAV4 2016. Need to have it fixed. Thank you.

Electrical System
Filed Nov 1, 2023WI

On two occasions as of this date, the engine just shut off while driving my 2016 Toyota RAV 4 XLW AWD. My daughter was able to get to the side of the road when it happened while she was driving thankfully (in a 25 or 30MPH zone). Additionally, at times the vehicle won't start when sitting parked and operating the push to start. It takes several tries, the vehicle just makes a clicking noise. After a short time, it starts up like nothing happened. I took the vehicle into a Toyota dealer and explained the issue. They said they found nothing wrong. There is seriously something wrong with this vehicle and no one seems to be able to figure it out...until someone dies. I've read several similar issues on this site that included incidents with fire and smoke. There needs to be a recall. Now! Or, a class action suit. Now!

Unknown or Other
Filed Oct 6, 2023CA

I am writing to inquire about a issue I have with my 2016 Toyota RAV 4. It only has 120800 miles on it and the transmission has malfunctioned and had to be replaced, costing me $6000 to replace. I believe their transmissions are defective and Toyota should take responsibility for the defects of their transmissions in the RAV 4. I have researched and found that many others have the same issue with this year, make and model and would like to file a report. in case there is a class action lawsuit, I would like to be notified. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes
Filed Aug 13, 2023OH

I was parking the car in a gravel parking lot. When I pressed the brakes and shifted into park it instead accelerated and went over the side of an enbankment. I could not stop it even though my foot was pressing hard on the brake. Luckily there was no other person or property affected by the error and my car did not suffer external damage. It damaged a sensor on the bottom side of the car which had to be replaced. There was no indication of any problems beforehand. My mechanic did an extensive review of the car and could not find anything that would have explained the unintended acceleration.

Unknown or Other
Filed Jul 9, 2023MD

My sunroof is leaking for the fourth time. The first time it ruined the curtain airbags on the driver side. It started leaking again today and I am wondering if the airbags will be damaged again.

Latches/Locks/Linkages › Tailgate › Lock
Filed May 19, 202313,000 milesCA

The contact owns a 2016 Toyota RAV4. The contact stated that on several occasions while driving, the tailgate was heard opening. The contact also stated that on various occasions while the vehicle was parked, the tailgate ajar message was displayed. The vehicle was taken to a local dealer however, the failure could not be duplicated. The contact stated that the failure recurred and that the tailgate failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed that lubrication needed to be applied to the tailgate. The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000.

Latches/Locks/Linkages
Filed Apr 18, 2023109,000 milesPA

The contact owns a 2016 Toyota Rav4. The contact stated while opening the rear door using the key fob, the door did not open as needed; however, the door was unlocked. The contact was able to open the rear door manually. The vehicle was taken to the dealer and the dealer stated that the back upper door power unit needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 109,000.

Steering
Filed Apr 16, 2023FL

At about 40,000 miles on the 2016 Toyota Rav4, the steering wheel response became sticky, in the sense that when the driver moves it from left to right (or right to left), it has resistance at certain spots and the driver has to use extra force to move the steering wheel against the resistance. Once the driver uses that extra force to steer the wheel over that resistance while turning the steering wheel, the steering wheel slightly jerks and shakes. The steering wheel almost remains stuck while turning, and the driver has to immediately correct to prevent turning too much while driving. This can cause the driver to lose control. The car was taken to a Toyota dealer and inspected. The owner of the vehicle has taken the vehicle to a non-manufacturer mechanic dealer for inspection. No warning lamps, messages, or other symptoms. The problem has been noted by the dealership and the dealership claims that other drivers have experienced the same thing. The non-manufacturer mechanic has also noticed the problem and says the part will arrive in 2 months, as it is currently unavailable. The vehicle is available for inspection by NHTSA upon request.

Unknown or Other
Filed Feb 17, 2023VA

My car was parked and when I went in, the drivers seat floor was flooded with rain water due to very heavy rain earlier on. This was on 2/16 /2023. It happened the same on 2/17/2023. Doors and windows were closed properly. It seems the rain water came in from under the steering wheel or filtered from somewhere under it.

Air BagsCrash1 injured
Filed Feb 16, 2023100,000 milesKS

The contact owned a 2016 Toyota Rav4. The contact stated that while stopped in traffic, a GMC Denali crashed into the rear of her vehicle, which caused her vehicle to crash into the rear of a GMC Arcadia. There were no warning lights that were illuminated. The contact sustained injuries to her lower back, arm, upper back, bruises, neck, and head, and medical attention was provided. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.

Service BrakesCrash1 injured
Filed Feb 9, 202389,500 milesNJ

The contact owns a 2016 Toyota Rav4. The contact stated that while driving at an undetermined speed, she noticed traffic had slowed down and the driver applied the brake pedal but the brakes failed to respond and crashed into the rear of an unknown vehicle. The TPMS warning indicator light was illuminated. The contact sustained injuries to her neck, but medical attention was not provided. A police report was filed. There was no fire due to the crash. All the frontal air bags deployed. The vehicle was towed to an impound lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact stated the failure was similar to NHTSA Campaign Number: 16V198000 (Service Brakes, Hydraulic, Electronic Stability Control). The approximate failure mileage was 89,500.

Electrical System
Filed Feb 8, 2023NY

I took my car to Toyota for multiple issues with my electrical. My headlights go out every 5-10 minutes when trying to drive at dark. The headlights turn off or do not work if I try to use my blinker or windshield wipers. Three times now my car has stalled when I tried to turn on my headlights while driving. And one time it stalled when I went to make a left turn. Toyota ran a diagnostic and said everything was fine. I took it to autozone, they said the battery was fine. A third opinion and a new battery later and I’m still having the same problems. No one can tell me what’s wrong.

Vehicle Speed Control
Filed Dec 25, 2022WI

While changing the lane towards right, suddenly my vehicle over accelerated and was about to crash the vehicle ahead of me and quickly I decided to maneuver towards the right shoulder lane and within few seconds and speedy semi-truck passed from the left and saved our lives of 4 people in the car in the busy highway approaching the O'hare Chicago Airport. Safety: Had I not taken towards right to avoid crash on anther vehicle, the high speed truck from the back would have hit us within a few seconds of my alertness. Yes, during Feb.2019, due to excess acceleration, this car crashed towards thick ice and snow while driving through a street, and damaged front bumper.(my wife was seated at passenger side) Called the dealer and took the vehicle to them(Wilde Toyota-West allis), they knew the seriousness, serviced it in their workshop for over a week by changing timing belt, re-programming etc..etc. and returned back my car and said now it should work, it is okay as it should be. Yes, my vehicle was inspected twice by Insurance company, Toyota officials for airbag inspection, workshop mechanics, due to major road accidents (for not my fault) in Oct.2019 and Jan.2020 and repaired at another auto body service center in Milwaukee(Andrew Toyota) and in Madison(Ballbody-A division of Smart Motors). There was no warning signs in the Vehicle as the car runs very well on both highway and city roads.

Unknown or OtherFire
Filed Dec 10, 2022NC

The car rapidly caught on fire while parked and off. Smoke first appeared from the hood and subsequently flames came out of the hood causing the entire car to catch in fire. There were no warning lights/messages. The car was inspected by our insurance, USAA

Structure › Body
Filed Dec 6, 2022NY

My car has an electric rear door/hatch. Without electric it is extremely difficult to open. The electric opening does not work so I had to have it repaired. The cost was about $1100. The Toyata repair shop mechanic said there have been many of these repairs. The vehicle is only 6 or 7 years old.

Exterior Lighting
Filed Dec 5, 2022VA

Rear taillight covers are deteriorating. Discoloration and fog

Engine
Filed Nov 28, 202247,000 milesCA

The contact owns a 2016 Toyota Rav4. The contact stated that the vehicle consumed an excessive amount of engine oil. The engine consumed half a quart of oil every 300 to 400 miles. The dealer was made aware of the failure and scheduled an upcoming appointment for an oil consumption test. The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

EngineFire
Filed Sep 2, 2022FL

While my wife was driving the car it suddenly shutoff. She was in the middle of a turn and was able to get to the side of the road. I few moments later she saw what she assumed was steam coming from under the hood and she immediately got out of the car. Within a minute of getting out of the car she saw flames dripping down from the engine. She called the fire department who put the flames out, but the car is most likely totaled. The fire department told her it looked like the battery exploded. I want to make sure you are aware of this as I see you have had other complaints.

Exterior Lighting
Filed Aug 22, 2022TN

After looking through Google reviews I see that so many have the same situation that we are having. The headlights keep blowing randomly about every 3-4 months. We were out West on back roads when ours blew this last time and had to drive with only one headlight, which was dangerous. I feel someone should look into all the numerous complaints showing up online regarding the headlights of the 2016 Toyota Rav4s.

Structure › Body
Filed May 18, 2022VA

While going about 60 mph in a highway curve, the rear passenger door partially opened (unlatched). The driver dashboard immediately started flashing warning triangle and door opened picture. After stopping on a shoulder, I went outside and saw the door partially opened. After opening/closing the door no more errors occured.

EngineCrash
Filed Apr 20, 2022TN

On the evening of February 5th, I drove to my friend's house to pick them up for dinner. They live on the same street and are about 1200' away. I made a left turn into their driveway which is concrete with a fairly steep decline. While my foot was on the brake the car suddenly accelerated and I was unable to stop it before it hit the rear bumper of my friend's pickup. There was no damage to the pickup and my car had damage to the passenger side bumper and fender. Erie insurance looked at the car on March 1st and provided an estimate and payment on the same day. ($2,716 minus the $1,000 deductible) After receiving the estimate, I drove the car to Nashville Toyota North where I agreed to pay for a scan of the computer. After returning home I received a call from them requesting me to pick up the car. Their tech told the service manager that they could not do the scan since the car had been involved in a crash. I was told I needed to contact corporate Toyota which I did on the same day. I didn't have a ride to get back to the dealership and they let me keep it there. It was at the dealership from March 1st through April 15th when I picked it up. The car is now at a body shop.

EngineFire
Filed Apr 12, 2022CT

I called in a complaint a few weeks ago, the ref# is 1145-8214. ODI. I would like to upload my photos and other information of my RAV4 fire that started without any warning. I would also like to add that this was not a battery related issue. We never replaced the battery in the 2 years we had this RAV4. We bought this car from a reputable Toyota dealership. My husband would have also noticed if the battery was the incorrect size. We believe this fire was caused by rodents eating on the soybean wiring coating. We had issues with our Camry with chewed up wiring we had to replace those wires and saw feces in our all ourToyota cars.

Seat Belts
Filed Apr 4, 202274,800 milesTX

The contact owns a 2016 Toyota Rav4. The contact stated that while driving at various speeds, the seat belt alert chime would intermittently engage while the seat belt was in use. The seat belt warning light was also illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.

EngineFire
Filed Mar 24, 2022112,000 milesCT

The contact owns a 2016 Toyota Rav4. The contact stated that while the vehicle was parked, unattended in the driveway, it caught fire in the engine. The fire department extinguished the fire. There were no reported injuries, property damage or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent lot. The manufacturer was not contacted. The fire department provided report number 2022-05-FV. The approximate failure mileage was 112,000.

Electrical System
Filed Mar 17, 2022MI

I was driving from Ft Myers to Tallahassee on I-have 75 in Florida on March 8, 2022. All of a sudden, I heard the Lane Departure Assist go off in my car (which I had previously turned off because the alert is annoying) and my phone stopped working (it was plugged into a USB port in the car playing a podcast). A few minutes later, I stopped at a rest area and noticed my trip odometers had reset and a bunch of other settings I had previously set in my car had also reset back to factory settings, such as the cruise control settings, blind spot monitor, and parking assist. There might be more...I just haven't noticed those yet. When I got back home, I saw an envelope from Toyota titled, "12-Volt Battery Size and Installation Inspection Consumer Advisory." I did get my battery replaced in Winter 2020 by a non-Toyota dealer so now I'm wondering if that has anything to do with this Consumer Advisory.

Service Brakes, Hydraulic
Filed Mar 9, 2022135,000 milesMA

The contact owns a 2016 Toyota Rav4. The contact stated while driving 10 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that extra effort was needed to depress the brake pedal while stopping the vehicle. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

Air BagsCrash1 injured
Filed Mar 8, 2022NY

The friend of the contact's son owns a 2016 Toyota Rav4. The contact stated while his son's friend was driving at 10-15 MPH and making a turn with his son in the passenger seat, another vehicle crashed into the front passenger side of the vehicle. The front passenger air bags and the passenger curtain air bags deployed brutally and violently hit the contact's son face, chest and head. The contact's son was transported to the hospital with the assistance of emergency units. The contact's son sustained three dislocated front upper teeth and root, two dislocated front lower teeth and lesions on the lips. Additionally the contact's son sustained injuries on the neck, face, head, chest and pelvis. There was no further information provided. The vehicle was towed to a tow lot. A police report was filed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

Structure › Body
Filed Feb 28, 2022NM

I was driving down a highway on the afternoon of February 26, 2022, when we heard a loud pop. At our next stop, we pulled back the interior sunroof cover and discovered the sunroof had shattered spontaneously. It was buckled up, not down, so I don't believe anything on the highway hit the vehicle. We were very lucky the interior cover was closed at the time it happened, or it's possible glass could have fallen into the car on the driver or passenger.

Fuel System, Gasoline › Storage › Evaporative Emissions › Canister
Filed Jan 14, 20221,200 milesCA

The contact’s daughter owns a 2016 Toyota Rav4. The contact stated that while the vehicle was idle, the warning message “System Failure” illuminated and the vehicle shuddered, shut off, and lost electrical power. The contact’s daughter shifted into Park. The vehicle was towed to the dealer who diagnosed the failure as a loose vacuum hose and retched fuel system. The dealer secured the vacuum hose; however, the failure reoccurred while she was at a complete stop. The vehicle was towed to the dealer who diagnosed the failure as a contaminated charcoal canister. The dealer replaced the canister; however, the failure reoccurred. The vehicle was towed to the dealer and it was stated that fuel was leaking onto the charcoal canister. The charcoal canister was replaced for the second time; however, the failure persisted. The vehicle was taken back to the dealer for a 4th time. The dealer sent a full diagnostic report to the manufacturer. The manufacturer sent engineers, field experts, and a district manager who took the vehicle apart and diagnosed that the charcoal canister and the evaporative emission control system including the gas tank needed to be replaced. The contact stated that the vehicle was repaired, and the gas cap was tightened. However, the failure persisted. The vehicle was towed to the dealer three more times. The charcoal canister was replaced but the failure persisted. The contact stated that failure would occur when the vehicle was idle at a complete stop. The cont

Service Brakes
Filed Nov 11, 2021PA

I was traveling at a speed of 40 mph on a wet road. As I approached an intersection with stop sign I applied brakes about 100 feet before the stop sign. The ABS engaged shortly after I applied the brakes. I continued to keep foot on brake but was continuing to get closer to the intersection and the ABS was not disengaging. I attempted once to let off the ABS and apply the brakes but the ABS was still on disengaging. At this point I was entering the intersection and turned my wheel toward the left at an embankment and pulled up on my emergency parking brake to stop the vehicle. The incident did not result in a collision, as it was a 3 way stop and the other vehicles at the intersection was able to avoid hitting me. I called Rohrich Toyota immediately to see if there was a recall in the brakes or a known problem. I was told there wasn't any known problem. I tested out the brakes at slow speed and the problem didn't repeat itself under slow conditions so I drove home. I believe there is a problem with the ABS not disengaging.

Air BagsCrash3 injured
Filed Nov 1, 2021MO

I was driving on the entrance road to a major highway, and as I approached the curve in the road and pressed on the brakes to decelerate, the vehicle began to shake, and as I pressed the brakes harder to slow down, they did not engage, the front wheels became locked in the position of the curving road at an angle and the vehicle went off road at approx 45mph down an embankment and into a tree. The air bags did not deploy. The vehicle is totaled and although there were no fatalities minor injuries did occur since the airbags did not keep the passenger nor driver from hitting there head on the windows and door jam, and the steering wheel.

Electrical System
Filed Oct 7, 2021GA

- I believe the ECM has failed, and I believe this after replacing battery, starter, spark plugs, and spark plug wires. While accelerating, and while maintaining a consistent speed over 50 mph, the tachometer (and engine, accordingly) yanks itself back and forth between 3500 and 5500 rpm. The vehicle physically jumps back and forth between massive acceleration and decceleration, without any change in throttle/pedal placement. This occurs while in Cruise Control, Eco Mode, Normal Mode, and Sport Mode. There is not yet a discernable pattern or trigger identified in why this occurs. - My safety and the safety of others has been put at risk by the vehicle's jerking, halting, and unplanned acceleration in heavy traffic situations. It scares me and others in traffic, to the point that people have asked if I was okay after being able to visibly notice the car's behavior on the highway, and my reaction. - The problem has been reproduced twice by an independent service center. Toyota Dealership read the computer for the vehicle to pull codes, told me nothing was wrong, and sent me away. - The vehicle has been inspected by my local Toyota dealership (lackluster inspection, in my opinion). Nothing resulted from this inspection. - There were (and still are) NO warnings lamps, messages, reminders, codes, or notifications of any kind to show that something is abnormal in my engine. This is the most vexing part of this issue. As far as the computer in the Rav4 is concerned, everything is ne

Steering
Filed Sep 25, 2021FL

Steering wheel lock Dealer suggest to replace the steering column , car only have 30 K miles ???

EngineCrashFire1 injured
Filed Jul 9, 202189,000 milesWA

The contact owned a 2016 Toyota Rav4. The contact stated that while driving approximately 50 mph when they noticed smoke and flames were coming from underneath the hood of the vehicle. The contact stated that when they attempted to move to the passenger side of the road they realized there was not enough room to do so causing them to roll over several times downhill eventually crashing into two trees. The contact stated that a civilian came and assisted them out of the vehicle once they noticed the crash. The air bags did deploy. The contact received head, neck, rib, sternum, and foot. Medical attention was needed. A police report was filed. The vehicle was towed and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Visibility › Sun/Moon Roof Assembly
Filed May 20, 202143,000 milesGA

The contact owns a 2016 Toyota RAV4. The contact stated that the moon roof was leaking. The failure had gotten progressively worse over time causing damage to the interior of the vehicle. The contact had not taken the vehicle to the dealer. The manufacturer was made aware of the failure. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The approximate failure mileage was 43,000.

Exterior Lighting
Filed May 15, 2021PA

CONDENSATION IS APPEARING ON BOTH OF THE BACK BRAKE LIGHTS THE CAR HAS 40000 MILES NOT SURE SHY THIS IS HAPPENING I BELIEVE THAT THE SEAL HAS BEEN BROKEN ON THE RIM OF THE BACK LIGHTS

Electrical SystemFire
Filed May 6, 2021102,000 milesTX

OUR 2016 RAV4 PRODUCED A LOUD CLUNK THEN LOST POWER (AFTER BEING DRIVE 5-10 MINUTES) AND CAME TO A COMPLETE STOP. THE ENGINE WOULD NOT TURN OVER NOR THE CAR POWER COME BACK ON. WHITE SMOKE BEGAN WITHIN 30 SECONDS OF LOSING POWER AND WITHIN ONE MINUTE FLAMES BEGAN SHOOTING OUT UNDER THE DRIVER'S SIDE UPPER HOOD.

Electrical SystemFire1 injured
Filed Apr 30, 202152,000 milesNM

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER HUSBAND WAS STOPPED AT A TRAFFIC LIGHT, HE STARTED SMELLING AN ABNORMAL BURNING ODOR BEFORE FLAMES STARTED COMING UP FROM UNDER THE DASHBOARD AND OUT OF THE DRIVER'S AND PASSENGER'S SIDE VENTS. THE DRIVER PULLED OVER AND STARTED POURING WATER FROM A COOLER ONTO THE FIRE TO TRY TO EXTINGUISH THE FLAMES HOWEVER, THE FLAMES REIGNITED. ANOTHER MOTORIST PULLED OVER TO ASSIST AND DISCONNECTED THE BATTERY. A BUSINESS OWNER ALSO STOPPED BY, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED HOWEVER, THE FIRE WAS ALREADY EXTINGUISHED. A POLICE REPORT WAS FILED. THE DRIVER STATED THAT A FIRE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE DASHBOARD WAS DESTROYED. THE DRIVER SUSTAINED BURNS ON BOTH HANDS HOWEVER, MEDICAL ATTENTION WAS NOT SOUGHT. THE DRIVER CONTACTED FIESTA KIA (7400 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505)999-2700) WHERE THE VEHICLE HAD BEEN PURCHASED ONLY 22 DAYS EARLIER. THE DEALER ARRIVED AT THE SCENE AND THE VEHICLE WAS TOWED TO THE DEALER WHERE IT REMAINED STILL UNREPAIRED. THE INSURANCE PROVIDER WAS CONTACTED AND INFORMED THE DRIVER THAT A FIRE INVESTIGATOR WOULD BE SENT OUT TO INSPECT THE VEHICLE, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE INSURANCE PROVIDER HAD NOT YET DECIDED WHETHER OR NOT THE VEHICLE WAS A TOTAL LOSS. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

Unknown or Other
Filed Apr 19, 202155,000 milesNC

I WAS DRIVING DOWN THE HIGHWAY, TRAVELING ABOUT 65MPH WHEN ALL OF THE SUDDEN I HEAR A LOUD BANG. I PULL OVER MY CAR AND NOTICE A LARGE HOLE IN MY SUNROOF. I DIDN'T PASS UNDER A BRIDGE AND THERE WAS NO EVIDENCE A ROCK OR OTHER OBJECT WAS DROPPED ON THE ROOF. ADDITIONALLY, THE GLASS WAS CURVED UPWARD, LIKE A BOTTLE TOP BURSTING FROM A BOTTLE. THE SUNROOF SEEMED TO SPONTANEOUSLY EXPLODE. I BELIEVE THE ONLY POSSIBLE EXPLANATION IS A MANUFACTURING DEFECT.

Exterior Lighting
Filed Mar 29, 2021TX

HEADLIGHT WATER CONDENSATION....IN MADE IN JAPAN MODEL....MY HEADLIGHT GOT WATER CONDENSATION LOOKS WORST OVER THE TIME... I LOOK ON INTERNET N FOUND THAT'S RAV4 ASSEMBLED IN JAPAN HAS SPECIFIC WITH HEADLIGHTS.... HTTPS://WWW.RAV4WORLD.COM/THREADS/MOISTURE-IN-HEADLAMPS.294553/

Vehicle Speed Control
Filed Mar 27, 202158,000 milesMA

I WAS IN A PARKING LOT WHEN I STARTED MY CAR AND PUT IT IN REVERSE. WITH MY FOOT ON THE BRAKE THE CAR REED WITH THE TACHOMETER REACHING THREE. IT WAS DIFFICULT TO KEEP THE CAR FROM JUMPING BACKWARD. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I HAD THE CAR CHECKED OUT ON APRIL 19, 2012. AT THAT TIME I WAS TOLD THAT I MUST HAVE HIT THE BAKE AND GAS AT THE SAME TIME. THEN I WAS TOLD THAT THE CAR COMPUTER HAS TO LEARN THE WAY I DRIVE. I AM SCARED TO DRIVE MY CAR NOW BECAUSE I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN. I AM THROUGH BEING INSULTED.

Exterior Lighting
Filed Mar 16, 202139,000 milesNY

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4. THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE VEHCILE. ADDITIONALLY, THE REAR BRAKE LIGHTS WERE FILLED WITH WATER AND WERE INOPERABLE. THE CONTACT CALLED NYC MOTORCARS OF THE BRONX (3748 BOSTON RD, THE BRONX, NY 10469, (347) 966-4272) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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