Page 6 of 7 · complaints 251–300 of 305

2015 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Fuel/Propulsion System
Filed Aug 12, 2016FL

POOR FUEL ECONOMY GETTING 17MPG

Visibility › Sun/Moon Roof Assembly
Filed Jul 19, 20165,000 milesPA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE SUN ROOF OF THE VEHICLE SHATTERED WITHOUT WARNING. THE CONTACT HEARD A LOUD POPPING NOISE PRIOR TO THE SHATTERING OF THE SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.

Fuel/Propulsion System
Filed Jul 18, 2016NJ

ON JUNE 13, 2016, I NOTICED MY GAS TANK WAS FULL, AFTER IT WAS TANK THE DAY BEFORE. SO, I THOUGHT MY HUSBAND HAD FILLED IT UP BEFORE HE LEFT FOR HIS BUSINESS TRIP THAT MORNING. TOWARDS THE END OF THE WEEK, I NOTICED THE TANK WAS STILL FULL, SO I KNEW SOMETHING WAS NOT RIGHT. SPOKE TO MY HUSBAND WHO HAD THEN CONFIRMED THAT HE DID NOT FILL UP THE TANK BEFORE HE LEFT. WENT TO THE GAS STATION AND IT COST ME $34.00 DOLLARS TO FILL IT UP, I ALMOST RAN OUT OF GAS! I COULD HAVE GOTTEN INTO A BAD ACCIDENT IF THIS WOULD HAVE HAPPENED WHILE DRIVING ON THE HIGHWAY! TOOK THE CAR INTO THE DEALERSHIP AND WAS TOLD THAT IT COULD BE EITHER THE FLOATER OR IT COULD HAVE BEEN RODENTS NIBBLING AT THE WIRES, BECAUSE SOMEONE HAD HAD THAT EXPERIENCE ALREADY. ANYWAY, OF COURSE IT ENDS OF BEING THE RODENTS. SO, I SEARCHED THE INTERNET TO GET MORE FAMILIAR WITH THIS PROBLEM AND FOUND A LOAD OF INFORMATION. APPARENTLY, THIS IS CONTRIBUTED TO TOYOTA'S MOVE TO ECO-FRIENDLY ORGANIC WIRING INSULATOR COMPOUNDS THAT ATTRACT RODENTS AS A FOOD SOURCE! THIS IS CAUSING A PROBLEM WITH TOYOTA CAR OWNERS. I HAVE A RAV4 2010 WHICH IS KEPT INSIDE AND THIS SITUATION HAS NEVER HAPPENED. THIS 2015 RAV4, WHICH IS GARAGE KEPT, RODENTS SEEM TO ENJOY. THIS IS A SERIOUS ISSUE BECAUSE PEOPLE HAVE EXPERIENCED WIRING DAMAGE BY MUNCHING RODENTS, WHICH IS NOT COVERED UNDER TOYOTA WARRANTY - A VERY EXPENSIVE PROPOSITION. NOT TO MENTION A SAFETY HAZARD, HAD I RAN OUT OF GAS ON THE HIGHWAY! LAST WEEK, IT COST ME $611.51, HOW MUCH WILL

Service BrakesCrash3 injured
Filed Jul 7, 201620,000 milesAZ

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Service BrakesCrash
Filed Jun 23, 201614,000 milesCO

WHILE PULLING UP TO A GAS PUMP THE CAR SUDDENLY ACCELERATED. IT WENT FROM ZERO TO 40 MILES PER HOUR. I WAS IN THE PASSENGER SEAT AND MY HUSBAND WAS DRIVING. HE PUMPED THE BRAKES BUT CAR MADE A LOUD REVVING NOISE AND WOULD NOT STOP. MY HUSBAND WAS ABLE TO AVOID HITTING A TRUCK, BUT THE CAR WENT OVER A CONCRETE MEDIANO AND ONLY CAME TO A STOP WHEN THE EMERGENCY BRAKE WAS PULLED. THE CAR WAS FILLED WITH AIRBAG SMOKE EVEN THOUGH THE AIRBAGS DID NOT DEPLOY. A WITNESS SAID THAT HE COULD TELL IT WAS A MECHANICAL ISSUE BECAUSE OF THE LOUD REVVING NOISE THE CAR WAS MAKING. TOYOTA HAS NOT BEEN ABLE TO TELL US WHAT HAPPENED. THEY DID NOT FIND A PROBLEM WITH BRAKES OR ACCELERATOR. THE CAR HIT THE MEDIAN SO HARD THAT THE FRAME HAS BEEN BENT. EVEN THOUGH WE HAVE BEEN LOYAL TOYOTA CUSTOMER FOR OVER 20 YEARS, MY HOPE IS THAT THEY TOTAL THE CAR SO THAT I DON'T EVER HAVE TO DRIVE IT AGAIN. OUR TOYOTA CASE # IS1604122141. I KNOW THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES-THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM WITH THAT CAR.

Electrical System
Filed Jun 17, 20169,000 milesAR

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. THE FAILURE WAS SPORADIC. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY RESTART INDEPENDENTLY. THE ANTI-LOCK BRAKE SYSTEM, AIR BAG, TRACTION CONTROL, AND ALL WHEEL DRIVE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 08/31/16*LJ CONSUMER STATED THE LIGHT O HE CRUISE CONTROL STALK BLINKS OFF AND ON CRUISE CONTROL DROPS OUT UNEXPECTEDLY. THE ENGINE SHUTS DOWN WHILE DRIVING DOWN THE HIGHWAY AND YOU LOSE ALL ELECTRICAL POWER. IT WILL SOMETIMES NOT RESTART FOR UP TO 15 MINUTES. THE ENGINES SHUTS DOWN FOR A FEW SECONDS TO A MINUTE AND THEN RESTARTS ON ITS OWN. IT LEAVES THE WARNING LIGHTS FOR THE ABS, AWD AND TRACTION CONTROL ON AND THEY DON'T GO OFF UNTIL YOU CYCLE THE IGNITION SWITCH. THE RADIO/ NAVIGATION SCREEN ALSO LOCKS UP WHEN THIS HAPPENS. THE CAR HAS BEEN LOOKED AT A TOTAL OF SEVEN TIMES FOR THIS PROBLEM. CAR HAS SPUN 9 TIMES BECAUSE OF THIS PROBLEM. UPDATED 6/12/18*JB

Service BrakesCrash
Filed May 11, 201618,000 milesMD

INTERMITTENT BRAKE FAILURE. TWO INSTANCES OF BRAKES FAILING TO ENGAGE WHEN PRESSURE APPLIED. FIRST INSTANCE CAUSED CAR TO CRASH INTO CONCRETE MEDIAN; NO DAMAGE TO VEHICLE OR STRUCTURE AND INCIDENT NOT REPORTED. SECOND BRAKE FAILURE APRIL 14, 2016 AS CAR WAS DESCENDING PARKING LOT DRIVEWAY (DOWNHILL SLOPE) AND DRIVER APPLIED BRAKES. BRAKES FAILED TO ENGAGE. AS DRIVER WAS ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE THE CAR CAREENED OVER A COMMENT CURB, THROUGH A CHAIN LINK FENCE AND INTO A GAS MAIN AND APARTMENT BUILDING WALL. DRIVER SUSTAINED SOME INJURY TO NECK AND BACK DUE TO FORCE OF IMPACT. AIRBAG DID NOT DEPLOY. CAR WAS TOWED OUT OF ACCIDENT BACK ON TO THE ACCESS ROAD. POLICE OFFICERS IN TAKOMA PARK, MD THEN TESTED CAR. ACCIDENT REPORT DESCRIBES "IMPACT AND DAMAGE" AS "DISABLING", HOWEVER OWNER WAS TOLD TO DRIVE THE CAR HOME. DRIVER IS NOT FLUENT IN ENGLISH AND DUE TO TRANSLATION ERRORS THE POLICE REPORT DOES NOT ACCURATELY REFLECT THE ACTUAL CAUSE OF ACCIDENT. CAR IS NOW AT DARCARS TOYOTA IN ROCKVILLE WITH AT LEAST $12,000 IN REPAIRS PENDING. OWNER HAS AUTO INSURANCE AND CAR WILL BE REPAIRED OR TOTALED OUT. HOWEVER, OWNER IS (UNDERSTANDABLY) TERRIFIED TO DRIVE THE RAV4 AGAIN FOR FEAR THAT THE BRAKES WILL FAIL A THIRD TIME - WITH POSSIBLLY CATASTROPHIC CONSEQUENCES TO DRIVER AND OTHERS. OWNER SPEAKS LIMITED ENGLISH AND IS A FRIEND OF THE FAMILY. I AM CONCERNED FOR NOT ONLY HER SAFELY, BUT THE SAFELY OF OTHERS EITHER FROM AN ACCIDENT THAT COULD BE CAUSED BY THIS CAR OR A SERI

Steering
Filed May 11, 2016500 milesIL

THE CAR WANTS TO PULL TO THE RIGHT WHEN ACCELERATING OR,JUST RELEASING THE BRAKE TO COAST.TOYOTA DEALER AND TOYOTA SAID IT IS NORMAL.I NEVER HAD A FRONT WHEEL DRIVE CAR DO THIS.I BELIEVE THIS IS A SAFETY ISSUE,BECAUSE IT DOES NOT HAPPEL ALL THE TIME.THE FRONT END IS ALIGNED CORRECTLY.

Air BagsCrash1 injured
Filed May 10, 20166,000 milesMD

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE FAILURE HAD RECURRED TWICE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.

Engine
Filed May 6, 20165,896 milesGA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,896.

Electrical System
Filed May 3, 20169,000 milesAR

THE LIGHT ON THE CRUISE CONTROL STALK BLINKS AND IT IS VERY DISTRACTING AT NIGHT WHILE DRIVING. THEN THE CRUISE CONTROL STARTED DROPPING OUT WHILE DRIVING. NO WARNING LIGHTS OR CODES WERE STORED IN THE COMPUTER WHEN CHECKED BY THE DEALER. THE DEALER REPLACED THE CRUISE CONTROL SWITCH, BUT THE PROBLEM GOT WORSE. THE ENGINE STARTED SHUTTING OFF WHILE DRIVING ON THE HIGHWAY WITH A TOTAL LOSS OF ELECTRICAL POWER AND WOULD TAKE SEVERAL MINUTES BEFORE IT WOULD RESTART DUE TO NO ELECTRICAL POWER. THE DEALER THEN ADJUSTED THE SWITCH ON THE BRAKE PEDAL BUT IT DIDN'T HELP. THE RADIO/NAVIGATION SCREEN HAS SINCE LOCKED UP AND YOU HAVE TO RESTART THE CAR TO RESET IT. THE ENGINE WILL SOMETIMES SHUT OF FOR A FEW SECONDS AND THE RESTART ON ITS OWN WHILE DRIVING. WHEN THIS HAPPENS SEVERAL WARNING LIGHTS STAY ON (ABS, AIRBAGS, TRACTION CONTROL & ALL WHEEL DRIVE). THE LIGHTS DO NOT RESET UNTIL THE CAR IS TURNED OFF AND BACK ON BY THE KEY. I HAVE ALMOST BEEN INVOLVED IN 3 ACCIDENTS BECAUSE OF THESE PROBLEMS. THE CAR IS NOW IN THE SHOP AFTER CONTACTING THE MANUFACTURER SEVERAL TIMES ABOUT THE FAILURE OF THE DEALER TO REPAIR THE CAR AND THAT IT IS UNSAFE TO DRIVE. IT IS AT A DIFFERENT DEALERSHIP DUE TO THE SELLING DEALERS INCOMPETENCE IN THEIR SERVICE DEPARTMENT AND MANAGEMENT TO ADDRESS THE PROBLEM. THESE PROBLEMS HAVE BEEN GOING ON FOR OVER 5 MONTHS AND OVER A PERIOD OF 15,000 MILES AND I DO NOT BELIEVE IT CAN BE FIXED AND I DO NOT BELIEVE THE MANUFACTURER IS REALLY TRYING TO REPAIR THE CAR BECA

SteeringCrash1 injured
Filed Apr 1, 20165,500 milesNY

TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A UTILITY POLE. THE CONTACT SUSTAINED A CUT TO THE FACE AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.

Air BagsFire
Filed Mar 6, 20164,000 milesPA

THE CAR WAS BEING DRIVEN IN PHILADELPHIA AT A LOW SPEED WHEN THE ENGINE CAUGHT FIRE. THE FIRE QUICKLY WAS OUT OF CONTROL AND DESTROYED MOST OF THE CAR, INCLUDING THE ENGINE, DASHBOARD, FRONT SEATS, WINDSHIELD, WINDOWS, FRONT TIRES WHICH EXPLODED, AND AIRBAGS.

Vehicle Speed Control
Filed Feb 29, 20164,000 milesWV

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE THE CONTACT'S FOOT WAS DEPERESSING THE BRAKE PEDAL AND THE VEHICLE WAS IN DRIVE, IT ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED, BUT THE CONTACT WAS NOT GIVEN AN EXPLANATION FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY ONCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

Structure › BodyCrash
Filed Feb 11, 201640 milesNY

I HAD A VERY DANGEROUS EXPERIENCE WITH A 2015 TOYOTARV4 XLE. I WAS GOING UP AN EXIT RAMP SLOWLY WITH THE TRAFFIC GOING AND STOPPING WHEN ALL OF A SUDDEN MY RIGHT FOOT WAS STUCK BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL. I COULD NOT RETRACT MY FOOT TO BRAKE, CAUSING THE VEHICLE TO CONTINUING GOING FORWARD. I BELIEVE THAT THERE IS A SERIOUS PROBLEM WITH THIS VEHICLE BRAKING/ACCELERATION DUE TO THE SHORT SPACE BETWEEN AND OR THE HEIGHT OF THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. THIS ISSUE HAS BEEN DOCUMENTED BY MANY OTHER DRIVERS THAT I HAVE READ ABOUT AND I AM SURE THIS NOT NEW TO THE TOYOTA COMPANY. I HAVE BEEN IN TOUCH WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER AND HAVE FILED A CASE NUMBER.

Vehicle Speed Control
Filed Feb 11, 201615,000 milesWA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Air BagsCrash
Filed Jan 5, 2016FL

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE ENTERING AN ON-RAMP, THE CONTACT'S VEHICLE UNEXPECTEDLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT DROVE THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FENDER AND PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

Structure › Body
Filed Dec 28, 201510,000 milesPA

I HAVE HAD THIS CAR FOR ROUGHLY 10 MONTHS. IT WAS BOUGHT BRAND NEW. I HAVE HAD TO REPLACE TWO WINDSHIELDS IN THAT TIME. ONE WAS CRACKED IN EARLY OCTOBER 2015 AND REPLACED ON NOVEMBER 7, 2015(LENGTHY DUE TO REPLACEMENT UNAVAILABILITY). THE OTHER HAPPENED ON DECEMBER 23,2015 AND REPLACED ON DECEMBER 26,2015 BOTH CRACKS WERE DUE TO (WHAT I CONSIDER) RELATIVELY SMALL STONE CHIPS THAT HAPPENED WHILE DRIVING ON INTERSTATE 90 NEAR NORTH EAST, PA. I HAVE OWNED IN EXCESS OF 15 VEHICLES IN MY 44 YEARS OF DRIVING. I HAVE NEVER HAD TO REPLACE A WINDSHIELD IN ANY OF THE OTHERS (YES SOME REPAIRS WERE DONE). I AM QUESTIONING IF THE WINDSHIELDS IN THESE CARS ARE BEING MANUFACTURED TO THE SAME SPECIFICATIONS AS IN THE PAST AND IF NOT DO THEY STILL MEET THE CURRENT SAFETY STANDARDS.

Vehicle Speed Control
Filed Dec 26, 2015CO

THE CAR SIGNIFICANTLY ACCELERATES WHEN BACKING OUT OF THE GARAGE. WHEN STOPPED FOR A RED LIGHT IT IS EAGER TO GO IF THE BRAKES ARE NOT DEPRESSED VERY FIRMLY AND BETWEEN 20 AND 40 MILES PER HOUR IT SHIFTS INTO A HIGHER GEAR WITH UNINTENDED ACCELERATION. IT HAS ALSO DONE THIS WHEN ONCE GOING UP A HILL AT 39 MILES PER HOUR. IT FEELS DANGEROUS TO ME WHEN I AM APPROACHING A STOP SIGN AND IT CHOOSES TO ACCELERATES UNLESS I AM BRAKING LONG BEFORE THE SIGN. THE CAN WAS EXAMINED BY THE DEAQLERSHIP 2 TIMES AND "NOTHING WAS FOUND". I THEN CONTACTED SOMEONE IN TOYOTA'S COLORADO ADMINISTRATIVE OFFICE. THIS PERSON TOOK A COMPUTER APPARATUS ATTACHED IT TO MY CAR, WE TEST DROVE IT AROUND AND THEY DETERMINED IT DOES AUTOMATICALLY SHIFT INTO 5TH GEAR DURING THESE ACCELERATION TIMES. THE CAR FEELS UNSAFE AND WILL SOONER OR LATER BE THE CAUSE OF AN ACCIDENT.

Unknown or Other
Filed Dec 24, 201510 milesCT

THE ROOF RACK THAT CAME WITH THE RAV4 STATES THAT EACH STRUT CAN HOLD 100LBS, BUT IN THE MANUAL IT STATES THAT IT IS 100 LBS TOTAL. I PURCHASED SOME LUMBER AND MY ROOF RACK FAILED ON THE RETURN TRIP HOME. I BELIEVE IT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY. ONE SIDE OF EACH STRUT BROKE AND DENTED THE ROOF OF MY CAR. IF THE OTHER SIDE OF THE STRUTS FAILED THERE WOULD HAVE BEEN SOME DEVASTATION BEHIND ME AS LUMBER AND ROOF RACK PARTS WOULD HAVE FLOWN OFF BEHIND ME. I DO NOT KNOW THE EXACT WEIGHT OF THE LUMBER, BUT BASED ON THE QUANTITY I PURCHASED I CAN ASSUME IT WEIGHED AROUND 110-120 LBS. IF I KNEW THAT IT COULDN'T HANDLE 200LBS LIKE I WAS LED TO BELIEVE, I WOULD HAVE EASILY PUT ONE BOARD OR ALL OF THEM IN THE CAR INSTEAD OF THE ROOF RACK. I WOULD ALSO ASSUME THAT TOYOTA WOULD HAVE SOME SORT OF FACTOR OF SAFETY ON THE STRUTS. ALSO THE SIDE OF THE STRUTS THAT DIDN'T FAIL I ASSUME HAD AN INCREASED LOAD APPLIED TO THEM. THIS WOULD MAKE ME THINK THAT THERE COULD BE A PROBLEM IN THEIR MOLDING PROCESS AS WELL. THE PICTURE SHOWS THAT EACH ONE SAYS THAT IT CAN TAKE 100LBS EVENLY DISTRIBUTED. MY POINT IF MY TIRE SAYS 40PSI MAX THEN I DON'T FILL IT TO 10PSI BECAUSE THERE ARE 4 OF THEM. THE STRUTS ARE ALSO SEPARATE PIECES, WHAT IF I MIXED AND MATCHED OR ONLY HAD ONE ON THE CAR. ALSO THESE STRUTS ARE SOLD WITH THE RAV4 MODEL I GOT AND NOT PURCHASED AS AFTERMARKET OR AS AN ADD ON ITEM.

Service BrakesCrash1 injured
Filed Dec 23, 2015140,000 milesTX

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A VEHICLE STOPPED IN FRONT OF THE CONTACTS VEHICLE. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE STEERING WHEEL SEIZED. AS A RESULT. THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DEPLOY, RELEASING A CHEMICAL SUBSTANCE. THE CONTACT SUSTAINED ARM, LEGS AND WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/07/16*LJ...UPDATED 12/06/16 *BF UPDATED 03/09/17.*JB

Power Train
Filed Dec 20, 20155,000 milesCA

THE CAR IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. IT ROLLS BACK ON THE SLOPE WHEN THE BRAKE IS RELEASED. ROLLING BACK CONTINUES UNTIL THE BRAKE IS PRESSED AGAIN. THIS HAPPENS WHILE THE TRANSMISSION IS IN "DRIVE". IT ROLLS BACK USUALLY WHEN THE CAR IS DRIVEN AT THE LOW SPEED WITH FREQUENT TURNS. IRVINE AUTONATION TOYOTA LEAD TECHNICIAN MARCO STATED THAT IT IS NORMAL FOR SOME CARS WITH A CERTAIN TRANSMISSION (760AE?). HE DEMONSTRATED WITH ANOTHER RAV4. THAT CAR ROLLED BACK ALSO UNTIL THE BRAKE IS PRESSED WHILE THE TRANSMISSION WAS IN "DRIVE". PROBLEM IS IT DOESN'T ROLL BACK ALWAYS. I EXPECT THE CAR WOULD NOT ROLL BACK WHILE IT'S IN "DRIVE". IT WOULD HIT THE CAR BEHIND IF I DON'T PRESS THE BRAKE FAST ENOUGH OR PRESS THE GAS PEDAL FAST ENOUGH. IT ACTS LIKE A MANUAL TRANSMISSION RATHER THAN AN AUTOMATIC TRANSMISSION. IF I DON'T HAVE FAST REACTION, DRIVING IN A HILLY AREA WOULD BE DANGEROUS.

Electrical System
Filed Dec 11, 20155,700 milesNY

PURCHASED THIS CAR DEALER CERTIFIED AFTER BEING LEASED FOR 9 MONTHS BY SOMEONE ELSE, FROM NEW ROCHELLE TOYOTA. HAD 5700 MILES ON IT AT THE TIME OF PURCHASE. SINCE PURCHASE IT DOES NOT ALWAYS START THE FIRST TIME, SOMETIMES TAKING 3-4 TIMES TO START, AND MAKING STRANGE NOISES, IT SOUNDS LIKE ITS GOING TO START AND THEN DIES. HAS BEEN TO THE SHOP 3 TIMES AND GOING IN FOR THE 4TH TIME TODAY, ON 12/4 A NEW FUEL PUMP RELAY WAS INSTALLED, STARTS BETTER BUT STILL UNKNOWN REASON WHY IT AT TIMES IT STILL TAKES 3-4 TIMES TO START IT. IS A MYSTERY , NOTHING SHOWS UP ON THE TECH COMPUTERS AFTER IT HAPPENS OVER AND OVER AGAIN. HAVE OWNED TOYOTAS FOR OVER 17 YEARS NEVER EXPECTED AN ISSUE LIKE THIS. ALSO LIGHTS FLICKER AND THERE ARE STRANGE NOISES WHEN ATTEMPTING TO START AND UNSUCCESSFUL. NO RHYME OR REASON TO THIS ISSUE.TOOK POSSESSION OF THE CAR 10-13-15 I THINK IT IS A LEMON. I HAVE A VIDEO OF WHAT HAPPENS DONT THINK I CAN UPLOAD TO THIS WEBSITE.

Electrical System
Filed Dec 11, 20155,700 milesNY

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED RANDOMLY. VARIOUS WARNING INDICATOR LIGHTS FLASHED AND THE VEHICLE WAS HESITANT TO START ON SEVERAL OCCASIONS. UPON STARTING THE VEHICLE, IT STALLED SEVERAL TIMES AND ALSO WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

Fuel/Propulsion System
Filed Dec 5, 2015CA

AFTER FUELING, GAS SPLATTERED ALL OVER ME AND RUINED MY CLOTHING. THIS IS A RENTAL CAR.

Visibility
Filed Nov 17, 20159,100 milesME

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE PASSENGER SIDE WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,100.

Service BrakesCrash2 injured
Filed Oct 22, 20151,500 milesNY

BRAKES DID NOT RESPOND WHILE DRIVING AND AN ACCIDENT OCCURRED.

Unknown or Other
Filed Oct 20, 201526,000 milesLA

SUNROOF SPONTENOUSLY BUSTED WHILE DRIVING ON THE INTERSTATE.

Power Train
Filed Oct 13, 2015400 milesOR

NEW VEHICLE 625 MILES. DOES NOT SEEM TO SHIFT INTO THE CORRECT GEAR WHEN ATTEMPTING ACCELERATION UP HILLS OR FROM PARKING LOT TO ROADWAY ,OR PASSING VEHICLES. DOES NOT HAVE ADEQUATE POWER, ENGINE MAKES A STRAINING SOUND . WAS ATTEMPTING TO ACCELERATE TO DRIVE UP HILLS, PASS OTHER VEHICLES ESPECIALLY ON HILL. SANTIAM HIWAY OREGON. LESS POWER THAN LITTLE KIA AND PT CRUISER WHICH EASILY PASSED ME. DEALER HAD ME COMPARE IT TO A SIMILAR MODEL ON THEIR LOT, NOTICEABLE DIFFERENCE, LOT VEHICLE DID NOT HAVE THE PROBLEM. I HAVE OWNED TOYOTAS SINCE 1984 AND HAVE A RAV 4 2010 SO I KNOW THIS CAR IS NOT ACCELERATING PROPERLY

Electrical System
Filed Oct 5, 2015612 milesGA

AFTER 10 DAYS OF OWNING THE CAR AND LESS THAN 600 MILES THE CAR WOULDN'T RUN AND WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY SAID IT WAS NOT UNDER WARRANTY AND THAT THE DAMAGE WAS CAUSED BY A RODENT. LATER THAT SAME EVENING OUR SALESMAN CALLED AND INFORMED US THAT COMPONENTS IN THE CAR ARE "GREEN" AND MADE OF SOYBEAN AND TO KEEP OUR CAR IN THE GARAGE (WHICH WE DON'T HAVE). I HAVE SINCE CAUGHT A MOUSE UNDER THE HOOD OF THE VEHICLE WITH A GLUE TRAP AND FOUND HAIR AND MOUSE DROPPINGS. THE BEST OFFER THEY HAVE GIVEN ME IS TO GIVE ME A DIFFERENT TOYOTA VEHICLE AT COST (AND TAKE THE LOSS ON MY CURRENT VEHICLE). I HAVE COMPLAINED TO BOTH THE DEALERSHIP AND TO TOYOTA. I HAVE HAD TWO OTHER VEHICLES PARKED IN WITHIN THE SAME PROXIMITY FOR OVER TWO YEARS. I HAVE NEVER HAD RODENT ISSUES WITH EITHER OF THEM AND I RUN INTO ISSUES WITHIN THE FIRST 10 DAYS WITH A NEW VEHICLE. I AM CONCERNED FOR THE SAFETY OF MY WIFE AND TWO YEAR OLD CHILD. IF THERE ARE MICE LIVING INSIDE THE CAR, THEY COULD BE LEAVING RAT DROPPINGS THAT COULD BE HARMFUL TO BOTH OF THEM. I AM ANGRY AND CONCERNED AND DON'T UNDERSTAND WHY, WHEN OTHER VEHICLES PARKED IN THE SAME LOCATION AREN'T EXPERIENCING THE SAME PROBLEM, THIS ISN'T A VALID REASON TO RETURN THE CAR. HERE ARE TWO ARTICLES THAT DETAIL THE PROBLEM MYSELF AND OTHER TOYOTA OWNERS HAVE HAD - HTTP://CTWATCHDOG.COM/FINANCE/RODENTS-DAMAGE-CARS-BY-CHEWING-ELECTRICAL-CONNECTIONS-TIPS-ON-HOW-TO-AVOID-COSTLY-REPAIRS, HTTP://WWW.SYNLUBE.COM/INCREDIBLEEDIBLECAR1.HTM

Vehicle Speed Control
Filed Sep 22, 20151,200 milesMD

TLA* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ENGINE REVVED. THE VEHICLE UNINTENTIONALLY ACCELERATED AND CAME TO A STOP AFTER THE GEAR WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200. UPDATED 11/04/15*LJ; 03/19/18 JB*05/15/18*JB

Steering
Filed Sep 20, 20158,745 milesMA

THREE MONTHS AGO I RECEIVED NOTICE FOR RECALL ON STEERING, CALLED BERNARDI TOYOTA AND MADE APPT. GOT THERE AND THEY SAID MACHINE WAS DOWN AND COULDN'T DO IT. MADE ANOTHER APPT. AND THEY SAID THE MACHINE COULDN'T DO IT BECAUSE OF LABEL NOT BEING ORIGINAL. MY SIDE DOOR HAD BEEN HIT SO THE LABEL WAS REPLACED WITH A NEW ONE. TECH'S WOULD LOOK INTO THE MATTER, AN LET ME KNOW, I BROUGHT THE CAR IN FOR MY REGULAR CHECK UP AUG 10TH 2015 AND ASKED ABOUT THE MATTER AND WAS TOLD NOT TO WORRY BECAUSE MOST LIKELY THERE WAS NOTHING WRONG WITH IT, BUT IF ANYTHING HAPPENED TO LET THEM KNOW. WELL ON SEPT.3, 2015 TOOK A RIDE TO CAPE COD FROM HUDSON MASS. WHEN I WAS GETTING READY TO START BACK TO HUDSON FROM THE CAPE MY STEERING LET GO. COULD NOT MOVE THE CAR, CALLED FALMOUTH TOYOTA AND THEY SAID TRY AND DRIVE IT TO THEM WHICH WAS ABOUT THREE MILE, I DID AN THEY GAVE ME A RENTAL AND FIXED THE CAR IN A WEEK. QUESTION IS , HOW COME THEY COULD FIX IT IN A WEEK AND BERNARDI DIDN'T DO IT IN MOUTHS? I WAS LUCKY IT WASN'T SERIOUS, I AM COMPLAINING ABOUT BERNARDI'S SERVICE. I AND MY WIFE COULD HAVE BEEN SERIOUSLY HURT ALONG WITH PEOPLE ON THE HIGHWAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

Power TrainCrash1 injured
Filed Sep 4, 201585 milesOH

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT HIS WIFE PULLED INTO THE DRIVEWAY, PUSHED THE IGNITION BUTTON; AND APPLIED THE EMERGENCY BRAKE; HOWEVER, SHE FORGOT TO SHIFT THE VEHICLE INTO THE PARK POSITION. UPON THE CONTACT'S WIFE EXITING THE VEHICLE, IT RAN OVER HER AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT'S WIFE WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85.

Fuel/Propulsion System
Filed Sep 4, 20151,897 milesCA

AFTER GASSING UP IN A STATION (FULL TANK) AND THE GAS NOZZLE CLICKED TO A STOP, SOON AS EXTRACTING THE NOZZLE FROM THE RAV4, FUEL SPRAYS WITH A FORCE OF PRESSURE FROM THE GAS TANK TOWARDS THE PERSON HOLDING THE NOZZLE. AFTER THIS EVENT HAPPENED THE THIRD TIME, WE BROUGHT THE RAV4 BACK TO TOYOTA TO BE CHECKED. WAS RETURNED TO US THE NEXT DAY WITH AN OK RESULT. BUT THE NEXT 2 TO 5 WEEKS THE SAME PROBLEM HAPPENED, SO WE REQUESTED THAT A REPLACEMENT RAV4 BE GIVEN US - BUT TOYOTA REFUSED STATING THAT WITH THE WARRANTY, THEY WILL NOW PERFORM A RIGID TEST - THE RESULTS OF WHICH CONFIRMED THE PROBLEM OF GAS SPRAYS. WE JUST GOT BACK THE RAV4, AND TOYOTA SAID THEY REPLACED THE GAS TANK WITH A NEW ONE AND SAYING THAT THE OLD ONE HAD "A FACTORY DEFECT WHEREIN THE TANK FLAPPER WAS NOT CLOSING PROPERLY. I AM PUTTING THIS ON RECORD ON THIS REPORT, FOR FURTHER INVESTIGATION OF NHTSA FOR THE SAFETY OF OTHER OWNERS.

Service Brakes
Filed Aug 18, 20154,000 milesVA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CRUISE CONTROL WARNING LIGHT ILLUMINATED AND FLICKERED. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK BRAKE SYSTEM FAILED. THE BRAKES, PADS, AND ROTORS WERE REPLACED. IN ADDITION, BOTH FRONT TIRES WERE REPLACED, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Engine
Filed Aug 17, 201570,010 milesCA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS SLIGHTLY DEPRESSED AND THE ENGINE REVVED. THE BRAKES FAILED TO RESPOND AND THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,010.

Engine
Filed Aug 11, 20151,000 milesHI

DRIVING ON SLIGHT GRADE AT APPROX. 55 MPH. ATTEMPTED TO PASS CAR IN FRONT OF ME. CHECKED LEFT LANE, SEMI ABOUT 50-75 YARDS BACK. PRESSED DOWN GAS PEDAL AND NOTHING. IT WAS LIKE THE CAR WENT INTO NEUTRAL. MEANWHILE SEMI IS APPROACHING. PUMPED PEDAL A FEW TIMES NOTHING SEMI HAS TO SLOW DOWN BECAUSE I AM SLOWING DOWN INSTEAD OF ACCELERATING. FINALLY PEDAL CATCHES AND CAR ACCELERATES. THIS HAS HAPPENED ABOUT 5 TIMES SINCE I GOT THIS CAR NEW IN JANUARY, TOYOTA DEALER SERVICE PERSON SAYS THIS IS NORMAL AS EVERYTHING IS DONE BY COMPUTER NOW, NOT HARDWIRE. COMPUTERS ARE EXCEPTIONALLY FAST SO I DON'T BUY IT. HE DID ADMIT THAT ANOTHER RAV4 DRIVER HAD COMPLAINED ABOUT THE SAME THING I DID. HE ADVISED ME TO HOLD THE PEDAL DOWN AND THE ACCELERATION WILL KICK IT. TRIED IT. DID NOT DO ANYTHING. VERY WORRIED. PLUS SEMI DRIVER MUST THINK I'M AN IDIOT.

Service Brakes
Filed Jul 29, 201510,000 milesCA

I PURCHASE THE RAV4 IN OCTOBER 2015, AND THREE MONTHS AFTER THE PURCHASE I STARTED TO EXPERIENCE A CRUNCHING SOUND COMING FROM MY BRAKES AND A FLUCTUATION ISSUE WHERE THE BRAKES DO NOT ALWAYS CATCH CAUSING A SAFETY CONCERN. THE DEALER AND TOYOTA ARE REFUSING ON TWO OCCASIONS TO ACKNOWLEDGE THE ISSUE. I TOOK THE CAR IN TO THE TOYOTA DEALER AGAIN ON 7/28/2015 IN HOPES THAT THEY WILL FINALLY FIX THE ISSUE. THE DEALER WILL NOT DOCUMENT THE ISSUE!

Service Brakes1 injured
Filed Jul 27, 20154,500 milesMI

I USED TO HAVE A 2004 TOYOTA HIGHLANDER LIMITED AND HAVE NEVER HAD THIS PROBLEM WITH THIS RAV 4 LIMITED. SOMETIMES WHEN I PARK, I FORGET TO PUT THE VEHICLE IN PARK (I NEVER HAD THIS HAPPEN WITH MY HIGHLANDER) AND THEN TAKE MY FOOT OFF THE BRAKE. MY HIGHLANDER DID NOT DO THIS. TODAY MY CAR STARTED ROLLING BACKWARDS. I FELL DOWN AND MY ELBOW AND ARM IS REALLY SCRAPPED UP AS I WAS TRYING TO STOP THE CAR WITH MY BODY AND THEN I WAS ALMOST RUN OVER AS I FELL ON THE GROUND. I COULD HAVE HIT A CHILD OR RUN OVER A CHILD. I DON'T KNOW IF THIS IS SOME TYPE OF PROBLEM WITH MY CAR OR IF THERE IS A SETTING I COULD USE TO PREVENT THIS. I DON'T WANT TO BE RUN OVER BY MY CAR OR HAVE ANYONE RUN OVER.

Structure › Body
Filed Jul 5, 20156,224 milesNY

YESTERDAY, WHILE I WAS PARKED AT A SECURE LOCATION THE BACK GLASS OF MY 2015 TOYOTA RAV4 BROKE UNEXPECTEDLY FOR NO APPARENT REASON. THERE APPEARED TO BE NO POINT OF IMPACT AND THE GLASS APPEARED TO HAVE EXPLODED OUTWARDS. THERE WAS NOTHING IN THE CAR THAT WENT THROUGH THE WINDOW AND THERE WAS NOTHING AROUND THE CAR THAT MAY HAVE HIT THE WINDOW. OTHER THAN TWO SMALL AREAS WHERE THE GLASS FELL OUTWARD THE WINDOW WAS SHATTERED BUT TOGETHER. HOWEVER WHEN I GOT IN MY CAR AND MOVED IT ALL THE GLASS CRUMBLED AND FELL INTO THE TRUCK AREA.

Equipment Adaptive/Mobility
Filed Jun 27, 20153,600 milesFL

I WAS TRYING TO CLOSE THE HATCH WHICH IS TOO HARD TO PULL DOWN FOR A NORMAL PERSON AND I GOT IT ABOUT A FOOT TO BE ABLE TO CLOSE IT AND MY HAND SLIPPED OFF THE GATE AND THE GATE FLEW BACK UP AND KNOCKED MY LEFT EAR, HEAD AND GLASSES SO HARD IT CUT MY EAR AND HEAD AND MY EAR WAS SWOLLEN AND BRUISED IN WHICH THE EAR IS STILL BRUISED AND I HAVE A SCAR WHERE THE CUT IS ON MY EAR. I WAS UNABLE TO SLEEP OR PUT ANY PRESSURE AT ALL ON THAT SIDE OF MY HEAD

Steering
Filed Jun 10, 20154,500 milesNY

TOYOTA ISSUED A SAFETY RECALL THAT AFFECTS POTENTIALLY 46,000 VEHICLES AND TOYOTA ESTIMATES THAT 20,000 WILL NEED TO HAVE A STEERING PART REPLACED. THE LETTER FROM TOYOTA ADVISES CAR OWNERS THAT IT WILL TAKE 1.5 HOURS TO INSPECT AND 2.5 HOURS TO REPLACE THE PART. AFTER AN ENTIRE DAY AT THE DEALERSHIP YESTERDAY, MY CAR HAS NOT HAD THE STEERING PART REPLACED AND TOYOTA IS UNABLE TO TELL ME WHEN THEY WILL HAVE THE PART FOR THEIR OWN RECALL! I CALLED FORDHAM TOYOTA LAST WEEK TO MAKE AN SAFETY RECALL APPOINTMENT. I TOOK MY CAR IN YESTERDAY (TUESDAY, JUNE 9) AT 8:30. WHEN I PICKED IT UP AT 2:30, THEY TOLD ME I NEEDED THE PART, BUT THEY DO NOT HAVE IT. NO SENSE OF HOW RIDICULOUS IT IS TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHOUT EVEN HAVING THE PART AVAILABLE. NOR THE WORRY THIS CAUSES ME TO KNOW THAT I AM DRIVING MY DAUGHTER AROUND IN A DEFECTIVE VEHICLE WHERE OUR SAFETY IS COMPROMISED. I CALLED TOYOTA CENTRAL TO ASK IF THEY MIGHT FACILITATE HAVING A DIFFERENT DEALER (MANHATTAN TOYOTA) DO THE RECALL REPAIR. AFTER NUMEROUS CONVERSATIONS WITH DIFFERENT TOYOTA EMPLOYEES (INCLUDING MANHATTAN TOYOTA), I WAS ADVISED THAT THE PROCEDURE IS THAT THE TOYOTA DEALERSHIP INSPECTS THE VEHICLE, THEN ORDERS THE PART AND THAT IT TAKES 2 DAYS TO GET THE PART. AND THAT IF I WANTED TO HAVE MANHATTAN TOYOTA DO THE RECALL REPAIR, I WOULD FIRST NEED TO HAVE THEM INSPECT THE VEHICLE - MEANING ANOTHER TWO DAY ADVENTURE. HAVING GOTTEN NO RESOLUTION FROM THE CENTRAL TOYOTA CARE LINE OR MANHATTAN TO

Steering
Filed Jun 10, 2015CA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 4, 2015NY

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Jun 3, 2015PA

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electronic Stability Control (esc)
Filed Jun 3, 20154,875 milesFL

RECALL ON POWER STEARING UNIT EPS ECU BEEN IN SHOP TWO WEEK AND STILL NOT FIX

Structure › Body
Filed Jun 2, 20155 milesNY

LOUD BUFFETING WIND NOISE AND VIBRATION WHEN ANY REAR WINDOW IS PARTIALLY LOWERED OR OPEN. WILL DIMINISH OR GO AWAY IF EITHER FRONT WINDOW IS OPEN PARTIALLY OR ALL THE WAY. VIBRATING DRONING NOISE IS SO LOUD YOU CAN HEAR NOTHING ELSE. NOISE INCREASES WITH SPEED STARTING AT ABOUT 20 MPH AND UP. DESIGN FLAW OR IS A REPAIR AVAILABLE? DEFINITELY A SAFETY ISSUE IN MY OPINION. NATURE OF THE VEHICLE? HOPE NOT.

Steering
Filed May 27, 2015NY

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 26, 2015164,000 milesOH

I CALLED MY LOCAL TOYOTA DEALER ABOUT THE TOYOTA AIR BAG RECALL(TAKATA) THEY PROVIDED MY WITH A RENTAL VEHICLE AND SUGGESTED THAT I CALL THE TOYOTA CUSTOMER ASSISTANCE. WHEN I CALLED THE TOYOTA CUSTOMER ASSISTANCE MY VEHICLE WAS NOT REGISTERED TO MY NAME AS IT WAS STILL IN THE PREVIOUS OWNER'S NAME ACCORDING TO THEIR DATA BASE. THIS IS MY CONCERN. I HAD TO TELL TOYOTA CORPORATION THE TYPE AND YEAR OF VEHICLE THAT I HAD AS WELL AS THE VIN NUMBER AND SHE "UPDATED" THE DATA BASE. MY CONCERN IS FOR THE OTHER PEOPLE THAT DRIVE TOYOTA VEHICLES THAT ARE PART OF THIS RECALL BUT ARE NOT IN THEIR DATA BASE. WE PURCHASED THIS VEHICLE OVER 1 YEAR AGO AND IT SHOULD BE IN THEIR DATA BASE. I DID NOT RECEIVE A LETTER FROM THE TOYOTA CORPORATION ABOUT THE AIR BAG AS I READ THE PAPER AND FOLLOWED WHAT THE NHTSA SAID FOR OWNERS OF THE RECALLED VEHICLES TO DO. IF I WOULD HAVE NOT CALLED TOYOTA THEY WOULD NOT HAVE HAD MY INFORMATION ON MY CAR TO SEND ME A RECALL SAFETY NOTICE. I AM CONCERNED FOR THE OTHER OWNERS OF VEHICLES RECALLED BY TOYOTA THAT ARE NOT UPDATED IN THEIR DATA BASE WITH THE NEW OWNER'S INFORMATION. I PURCHASED THIS CAR FROM A PREMIER TOYOTA IN AMHERST, OHIO. I AM NOT SURE HOW THESE DATA BASES ARE UPDATED, IF OHIO SENDS THE LICENSE INFORMATION TO TOYOTA OR INDIVIDUAL CAR COMPANIES SEND IN THE INFORMATION ON THE UPDATES. IT IS AN ISSUE I THINK NEEDS TO BE ADDRESSED.

Steering
Filed May 15, 2015FL

TL* THE CONTACT OWNS A 2015 TOYOTA RAV . THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15VI44000 (STEERING) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →