Page 4 of 7 · complaints 151–200 of 305

2015 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical SystemFire
Filed Mar 17, 202177,600 milesFL

THE VEHICLE STALLED WHILE I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 55 MPH. I HAD BEEN DRIVING FOR 15 MINUTES. I LOST POWER AT THE DASHBOARD, LOST POWER STEERING, AND THE ENGINE STOPPED RUNNING. I COASTED TO A SIDE STREET AND STOPPED THE CAR. I OPENED THE HOOD, AND DISCOVERED A FIRE IN THE ENGINE COMPARTMENT. THE BATTERY CABLE CLOSEST TO THE ENGINE WAS ON FIRE, AND HAD MELTED ONE CORNER OF THE BATTERY. A PASSERBY HELPED EXTINGUISH THE FIRE, AND THE FIRE DEPARTMENT WAS CALLED TO INSPECT AND MAKE SURE THE FIRE WAS OUT. EARLIER THAT DAY, THE VEHICLE STALLED IN THE SAME WAY WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, BUT THE POWER CAME BACK IN A FEW SECONDS. IMMEDIATELY PRECEDING THAT WAS A 1-HOUR DRIVE AT INTERSTATE HIGHWAY SPEEDS WITH NO TROUBLES.

EngineFire
Filed Mar 9, 20215,000 milesNY

I WAS DRIVING WITH MY 2 SONS FROM JFK AIRPORT TO WOODSIDE, QUEENS IN NEW YORK. WE JUST GOT OFF THE VAN WYKE HIGHWAY AND WERE TRAVELING WEST ON QUEENS BOULEVARD. THE SPEED LIMIT ON QUEENS BOULEVARD IS 25. WE WERE APPROACHING A RED LIGHT WHEN WE NOTICED SMOKE COMING FROM THE UNDER THE HOOD. I PULLED OVER AND TURNED OFF THE CAR, WHEN WE GOT OUT OF THE CAR WE NOTICED THERE WERE FLAMES STARTING TO COME OUT FROM UNDER THE HOOD. WE IMMEDIATELY GRABBED OUR ITEMS, PURSE, PHONE, COATS AND GOT AWAY SAFELY FROM THE CAR. WE CALLED 911 AND WITHIN A FEW MINUTES THE FIRE DEPARTMENT ARRIVED AND PUT OUT THE CAR. THE WHOLE FRONT OF OUR CAR AND DASH WERE BURNED AS WELL AS PART OF THE DRIVERS SEAT. OUR INSURANCE STATED THE CAR WAS TOTALED. OUR CAR WAS INSPECTED IN DECEMBER AND HAD LESS THAN 5,000 MILES. WE PURCHASED THE CAR NEW FROM TOYOTA IN 2015 AND HAD IT SERVICED BY THE DEALER EVERY 6 MONTHS. THE FIRE DEPARTMENT SAID LEAVES HAD CAUGHT FIRE, BUT IT HAD RAINED THAT DAY AND THE ENGINE SHOULD NOT GET HOT ENOUGH TO LIGHT LEAVES ON FIRE. AN ENGINE FIRE ON A 2015 CAR WITH LESS THAN 5000 MILES SHOULD NOT HAPPEN.

Structure › Body
Filed Mar 6, 202171,558 milesFL

OUR MOON ROOF HAS COME LOOSE FROM ROOF ON TWO OCASIONS. DEALERSHIP HAS REPAIRED TWICE AT NO CHARGE TO US, BUT NO EXPLANATION AS TO WHY THIS IS HAPPENING. THE FIRST INDICATION BOTH TIMES WAS A RATTLE THAT SLOWLY BECOMES WORSE.

Electrical System
Filed Mar 3, 202120 milesMA

CAR RANDOMLY SHUT OFF ON MONDAY OF THIS YEAR.ALSO THE RADIO IS DEFECTIVE AND CAR TRY'S TO SWITCH GEARS WHILE DRIVING

Electrical SystemFire
Filed Mar 2, 202160,000 milesCA

THE CAR WAS RUNNING ON THE STREET IN THE CITY WHEN IT SUDDENLY STOPPED, FIRE AND SMOKE ROSE FROM THE BATTERY'S SIDE. AFTER EXTINGUISHING THE FIRE, THE VEHICLE COULD NOT MOVE, AND HAD TO CALL THE TOW TRUCK TO THE REPAIR SHOP. I HAVE WITNESSES.

Electrical System
Filed Feb 10, 202134,000 milesIL

DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CANNOT GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR A FEW DAYS, HAPPENS AGAIN, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. MULTIPLE DATES OF OCCURENCE

Structure › Body
Filed Feb 8, 2021CA

THE PAINT ON THE PANEL ABOVE THE CAR HAS BEGAN TO BUBBLE UP AND TEAR OFF. THE PAINT CONTINUES TO COME OFF. THE PAINT BEGAN COMING OFF IN A CHUNK THAT WAS ABOUT 2' BY 3'.

Electrical System
Filed Jan 24, 202125 milesCA

DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CAN'T GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR 2 DAYS AND ON THE 3RD DAY, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. DRIVEN CAR FOR A DAY AND INCIDENT HASN'T REPEATED YET. BUT, NOW NOT SURE IF THIS AFFECTED IT, SENSORS OF CAR DOOR OPEN SIGN IS ON WHEN CAR IS TURNED OFF AND ALL DOORS AND WINDOWS ARE IN PLACE FOR LOCKING. ONLY WHEN CAR IS OFF AND I CANNOT FIX IT.

Air BagsCrash
Filed Jan 10, 202137,000 milesNC

I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT THAT DID NOT HAVE IT'S HEADLIGHTS ON. THEIR AIR BAG DEPLOYED, - MINE DID NOT. CITY OF RALEIGH, NC. STREETS.

Structure › BodyCrash
Filed Jan 10, 202137,000 milesNC

I WAS ENTERING TRAFFIC FROM A STOP SIGN AND COLLIDED WITH A BLACK CAR AT NIGHT TIME THAT DID NO HAVE IT'S HEADLIGHTS ON. CITY OF RALEIGH, NC. STREETS.

Structure › Body
Filed Dec 2, 202075,600 milesNY

THE POWER LIFTGATE OF THIS MODEL FAILS TO OPEN IN COLD WEATHER. DIFFICULT TO OPEN AND CLOSE WHEN UTILIZING THE MANUAL OVER-RIDE BUTTON.

Structure › Body
Filed Nov 12, 202050,000 milesHI

LIFT GATE STRUT IS CAUSING MISALIGNMENT OF THE LIFT GATE, SO LIFT GATE SHIFTING AND UNABLE TO OPEN.

Electrical System
Filed Nov 10, 202045,000 milesTX

THE DOM LIGHTS FUSE KEEPS BLOWING. IT APPEARS TO HAVE A SHORT BUT SOME TIMES THE FUSE TAKES A LITTLE TIME TO BLOW. YESTERDAY I TRIED TO REPLACE THE FUSE THREE TIMES, AND THREE FUSES WERE BLOWN IMMEDIATELY.

Steering
Filed Sep 29, 2020123,521 milesTN

I WENT TO START MY CAR AND THE ELECTRIC POWER STEERING WARNING LIGHT WAS ON AND THE CAR WOULD NOT START. TOWED TO SHOP AND THEY CAN FIND NOTHING WRONG AND IT STARTS RIGHT UP. CONCERNED THE POWER STEERING WILL GO OUT WHILE I AM DRIVING.

Unknown or Other
Filed Sep 24, 2020123,000 milesAL

MY CAR HAS 123,000 MILES I TAKE GREAT CARE OF IT I JUST HAD TO PUT A GEAR SHIFT ASSEMBLY IN TO THE TUNE OF 1100.00. MY TIRES WERE NOT RIDING WELL AND HE FOUND IT

Service BrakesCrash
Filed Sep 4, 202059,750 milesIL

PULLING INTO PARKING SPACE THE ENGINE STARTED TO REV. PUT CAR IN REVERSE AND CAR WAS PUT IN HISH SPEED REVERSE CAUSING CAR TO HIT ANOTHER VEHICLE.

Service Brakes
Filed Aug 26, 20207,120 milesCA

2015 RAV4 WITH LESS THAN 8,000 MILES. ON I-5 FREEWAY AT ABOUT 70MPH TRAFFIC SLOWED, I APPLIED BRAKES AND A RAPID THUMPING SOUND CAME ON FOLLOWED BY A SHAKING THAT SEEMED TO BE FROM FRONT LEFT OF CAR. WAS ON A THOUSAND MILE FAMILY EMERGENCY TRIP. WHENEVER I APPLIED BRAKES AT FREEWAY SPEED THE SAME THING HAPPENED. MY INDEPENDENT MECHANIC BY PHONE SAID IT MIGHT BE WARPED DISC.

Unknown or Other
Filed Jul 10, 202070,000 milesPA

REAR HATCH STRUT SEIZED AND BROKE CAUSING REAR HATCH DOOR TO NOT CLOSE COMPLETELY, REMOTE AND DOOR RELEASE IN CAR INOPERABLE. I HAD MY CAR SERVICED AND ADVISOR EXPLAINED THAT WATER (FROM WEATHER) CAUSED RUST AND LEFT STRUT BROKE. THE RIGHT STRUT IS CORRODED BADLY AND RECOMMENDED TO REPLACE AS WELL. TOTAL COST WOULD BE 1386.00 INCLUDED LEFT STRUT PART (427.00), RIGHT STRUT PART (739.00) AND ABOUT 200.00 IN LABOR. I CALLED TOYOTA CORPORATE FOR COMPLAINS AND THEY SAID THAT THERE WAS NO RECALLS AND THEIR WARRANTY WAS 3YR/3000 MILES WHICH DID NOT APPLY TO MY SITUATION. I CALLED MULTIPLE TOYOTA PARTS DEPTS, SOME OUT OF STATE TO COMPARE PRICES AND THEY REMAINED THE SAME. ONE PARTS EMPLOYEE INFORMED ME THAT THIS PART I NEEDED TO PROVIDE MY VIN NUMBER BECAUSE THESE STRUTS SUPPLY IS SPARSE AND THEY NEEDED TO SUPPLY LOCAL CUSTOMERS. I ASKED WHY THERE WASN'T A RECALL AND HE AGREED THAT THERE SHOULD BE ONE. AGREED THAT THE DESIGN IS POOR AND EXPECTATION TO LUBRICATE JOINTS TO PREVENT WATER DAMAGE ( WHICH WAS NOT IN ANY OF MY MAINTENANCE MANUELS.). I HAVE THE EXTENDED WARRANTY WHEN I PURCHASED MY NEW RAV4 AND ADVISOR CALLED AND PRESENTED PICTURES, THE CLAIM WAS DENIED.

Electrical System
Filed Jun 25, 202091,000 milesCO

I WAS EXITING A HIGHWAY ON A CURVE (EST. 40MPH) WHEN MY POWER STEERING FAILED INSTANTLY JERKING THE STEERING WHEEL TO THE RIGHT CREATING A SAFETY HAZARD. AT THE SAME TIME ALL OF MY DASHBOARD LIGHTS FLASHED ON AND OFF. I HAVE A TOYOTA RAV4 2015. THERE HAVE BEEN A RECALL FOR THIS DESCRIPTION BUT NOT ON MY VIN. *TR

Service BrakesCrash
Filed Jun 12, 202055,000 milesFL

SUA INCIDENT - COASTING BEFORE ENTERING GARAGE AS USUAL WITH MY RIGHT FOOT ON FLOOR AND NOT ENGAGED WITH ACCELERATOR OR BRAKE. UPON ENTERING THE GARAGE CAR BEGAN TO ACCELERATE, NATURALLY SHOCKING/BAFFLING ME, AS I HAD ALREADY STARTED BRAKING AND CONTINUED TO DO THAT TO NO AVAIL AS CAR PROCEEDED TO HIT BACK WALL OF THE GARAGE WHERE ACCELERATION STOPPED,CAR CAME TO REST. I NEVER DRIVE WITH TWO FEET AND AM ABSOLUTELY CERTAIN MY FOOT WAS ON THE BRAKE AND BRAKE WAS NOT RESPONDING. ALSO CAR DID NOT ACCELERATE WITH THE SAME SOUND AS IT NORMALLY WOULD IF I PRESSED THE GAS PEDDLE. IT ACCELERATED MORE LIKE IT WAS ON CRUISE CONTROL...VERY SMOOTH AND STEADY. ACTUALLY I'M GRATEFUL THE WALL WASN'T FAR AWAY SO IT DIDN'T ACCELERATE FURTHER. THE INCIDENT HAPPENED JUNE 11,2020 AT AROUND 10 AM. DO NOT KNOW REASON FOR SUA, BUT WILL NOTE THAT WE HAD THE GARAGE DOOR SENSORS REPOSITIONED ON JUNE 10. I'M NOTING THAT BECAUSE WHERE THEY ARE IS ABOUT WHEN I FELT ACCELERATION STARTING. *TR

Vehicle Speed ControlCrash
Filed Jun 9, 202031,300 milesVA

WHILE SLOWLY PULLING INTO OWNERS GARAGE, VEHICLE SUDDENLY ACCELERATED WITH HIGH WHINING SOUND. VEHICLE CRASHED INTO GARAGE WALL AT HIGH RATE OF SPEED. FRONT END COMPLETELY DESTROYED, DOORS DO NOT OPEN, RADIATOR LEAKING AND GARAGE CABINET DESTROYED. INSURANCE COMPANY NOTIFIED. AIR BAG DID NOT DEPLOY. VEHICLE HAS 31,300 MILES. *TR

Electronic Stability Control (esc)
Filed May 7, 202057,000 milesGA

NUMEROUS TIMES OVER THE LAST COUPLE OF MONTHS MY CARS EPS LIGHT WILL COME ON AFTER PUTTING MY CAR INTO REVERSE THE CAR DOES NOT CONNECT AND GOES INTO NEUTRAL INSTEAD CAUSING THE CAR TO ROLL FORWARD CREATING HAZARDS BECAUSE IT HAPPENS ON HILLS AND FLAT AREAS. I THEN HAVE TO PUT MY CAR INTO PARK, TURN IT OFF AND RESTART THE CAR TO GET THE CAR TO GO INTO THE CORRECT GEAR. I HAVE TAKEN THE CAR TO TOYOTA BUT THEY WON?T DO ANYTHING BECAUSE MY VIN IS NOT UNDER RECALL. STARTING IN 2019 I STARTED NOTICING FLAKES OF PAINT IN CRACKS OF DOORWAYS AND CREASES OF THE CAR. LAST MONTH A BIG PIECE OF PAINT STARTED COMING OFF THE TOP OF MY CAR IN FRONT OF MY SUNROOF. *TR

Steering
Filed Apr 27, 202014,733 milesCA

WHILE DRIVING ON CITY STREETS AND MAKING A TURN AT APPROXIMATELY 20-25 MPH, THE VEHICLE'S ELECTRIC POWER STEERING CUT OUT WITHOUT ANY WARNING. THE STEERING BECAME EXTREMELY HEAVY WITH NO ASSIST. THE RED STEERING WHEEL ICON LITE UP. THIS IS THE SECOND TIME THAT THIS INCIDENT HAS OCCURRED AND LUCKILY I DID NOT HAVE MY FAMILY IN THE VEHICLE.

Fuel/Propulsion System
Filed Apr 21, 202049,000 milesGA

CAR WILL NOT START ON 1ST TRY. IT MAY START 2ND OR 3RD TIME WHILE HOLDING GAS PEDDLE TO THE FLOOR. LOUD POPPING SOUND FROM UNDERNEATH THE CAR. SOUNDS LIKE CHANGING GEARS ON A MANUAL. CAR HAS LESS THAN 50K MILES

Power Train
Filed Apr 13, 202023,000 milesKY

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SOMERSET (4195 S HWY 27, SOMERSET, KY 42501) AND GAMBREL TOYOTA(311 W CUMBERLAND GAP PKWY, CORBIN, KY 40701), HOWEVER, THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 23,000.

Electrical SystemFire
Filed Mar 3, 202058,000 milesMD

SHORTLY AFTER DRIVING WITH NO ISSUES, THE PARKED CAR STARTED TO SMOKE FROM UNDERNEATH THE HOOD. WITHIN SECONDS, A LARGE FIRE HAD STARTED WHICH COMPLETELY CONSUMED THE CAR AND ALSO SPREAD TO MY WIFE'S CAR AND THE HOUSE'S CARPORT. INSURANCE INVESTIGATOR INFORMED US THAT THE FIRE LIKELY STARTED IN/NEAR THE ENGINE TOWARDS THE DRIVERS SIDE BASED ON WHERE THE HOTTEST PARTS OF THE FIRE APPEARED TO HAVE BEEN. HOWEVER, NO CONCLUSIVE DETERMINATION WAS MADE REGARDING THE CAUSE. THE CAR WAS IN GOOD CONDITION AND HAD NOT HAD ANY MAINTENANCE WORK PERFORMED ON IT RECENTLY. THERE WERE ALSO NO SIGNS OF INTRUSION BY RODENTS OR OTHER ANIMALS. THIS HAPPENED WITH NO WARNING. I'VE ALSO SINCE LEARNED THIS HAD HAPPENED ONLY ONE MONTH BEFORE TO THE PARENTS OF ONE OF OUR CHILDRENS' FRIENDS. THEY ALSO HAD A RAV4, ALTHOUGH NOT THE SAME MODEL YEAR (I BELIEVE IT WAS A 2013). I HAVE ALSO SEEN MANY OTHER REPORTS WHILE RESEARCHING THIS ISSUE. IF THERE IS A DEFECT OR DESIGN FLAW CONTRIBUTING TO THESE FIRES, IT SHOULD BE ADDRESSED QUICKLY!

Electrical SystemFire
Filed Feb 25, 202060,000 milesTN

I WAS DRIVING ON THE INTERSTATE ENTRANCE RAMP WHEN THE BATTERY DIED BUT THEN I WAS ABLE TO START IT BACK AND DROVE JUST A SHORT DISTANCE WHEN THE HOOD STARTED SMOKING. I PULLED OVER AND TURNED THE MOTOR OFF AND RAISED THE HOOD, AND THE BATTERY WAS ON FIRE. THE BATTERY AND ELECTRICAL SYSTEM BURNED.

Power Train
Filed Feb 18, 202040,000 milesNV

HESITATES BETWEEN FIRST AND SECOND GEAR LIKE GOING INTO NUETRAL FOR ABOUT 3 / 5 SECONDS BEFORE SHIFTING BACK TO FIRST. THE CAR CAN BE AT A STOP UPON STARTING IT HESITATES, OR WHEN IN MOTION AND GOING TO PASS IT HESITATES, ON CITY STREETS, HIGHWAYS AND TURNING. WE HAVE RETURNED TO THE TOYOTA DEALER 4 TIMES AND THEY DROVE THE CAR AND STATED NOTHING WRONG. THE FOURTH TIME IN I DROVE THE CAR WITH A MECHANIC AND HE WITNESS THE HESITATION, THEN THEY CHECKED THE CAR AND SAID NOTHING WRONG WITH IT. IN RESEARCHING ON LINE WE FOUND COMPLAINTS GOING BACK TO 2006 AND NOTHING BEING DONE. WHY IS TOYOTA GETTING AWAY WITH THIS. WE KNOW IT DOESN'T HAPPEN TO ALL TOYOTA'S AS WE HAD A 2008 AND IT WAS PERFECT. WE HAVE ALMOST BEEN HIT FROM BEHIND NUMEROUS TIMES AND SCARY WHEN PULLING OUT TO PASS, YOU NEVER KNOW IF THE CAR WILL TAKE OFF. CAR WAS BOUGHT USED WITH 35000 MILES ON IT IN JUNE OF 2018 AND CERTIFIED NOTHING WRONG WITH IT.

Engine
Filed Jan 20, 20206,000 milesCA

TEMPORARY LOSS OF POWER. ON A TRIP FROM SAN FRANCISCO TO CYPRESS, CA ON THE I-5 FREEWAY CRUISING AT 70 MPH A SUDDEN TEMPORARY LOSS OF POWER OCCURRED AT LEAST 30 TIMES (THIS WITH ODOMETER IN 6,000 MILE RANGE). I HAD REPORTED THIS PROBLEM TO MY TOYOTA DEALER AT APPROXIMATELY 3000 MILES. THEY SAID THEIR TECHNICIAN COULD NOT FIND ANY PROBLEM. AROUND 1/3/2020 I TOOK IT TO DEALER AND SAID I WOULD LEAVE IT THERE UNTIL THEY REPAIRED IT. I PURCHASED AN 8 YEAR EXTENDED WARRANTY IN OCT., 2014. AFTER. 4 DAYS DEALER CALLED FOR ME TO PICK IT UP. WAS TOLD THERE WAS NO PROBLEM, THEIR COMPUTER READ MY CAR COMPUTER AND FOUND THAT WHILE RIGHT FOOT WAS ON GAS AND LEFT FOOT EITHER NEAR OR ON THE BRAKE PEDAL WHEN IT OCCURRED. SINCE MY LEFT FOOT WAS RESTING ON MAT WITHOUT ANY MOVEMENT WHY DIDN'T THE LOSS OF POWER HAPPEN CONSTANTLY! THEY SAID IT WAS A SAFETY FEATURE. I SAY IT IS A DANGER.. I HAVE HAD IT HAPPEN MAKING RIGHT OR LEFT TURNS & STARTING WHEN SIGNAL TURNS GREEN. ON LINE I HAVE SEEN SAME COMPLAINTS. ONE MECHANIC SUGGESTED IT COULD BE A MASS AIR FLOW CIRCUIT MALFUNCTION. ANOTHER SAID IT COULD BE AIR FUEL RATIO SENSOR INTERMITTENTLY FAILING WHICH COULD TEST OK. NOTICE WE ONLY HAVE AROUND 6,000 MILES ON CAR WE BOUGHT IN OCT. 2014 BECAUSE PROBLEM CANNOT BE PREDICTED.

Electrical System
Filed Jan 15, 202013,781 milesAR

1ST OCCURRENCE 1/4/2016: DRIVING DOWN AN INTERSTATE WITH SEVERAL LANES GOING SAME DIRECTION AND THE HORN STARTED BLOWING INTERMITTENTLY 2ND OCCURRENCE 2/26/2019: HAD TURNED INTO A PARKING SPACE AND STOPPED WITH MOTOR STILL RUNNING, THEN OPENED DOOR TO CHECK IF I WAS PARKED BETWEEN THE PARKING LINES CORRECTLY AND THE HORN STARTED BLOWING 1ST OCCURRENCE: POOR CONNECTION TO HORN TO THEFT DETERRENT IN SECURITY ALARM 2ND OCCURRENCE: INTERMITTENT OPEN CIRCUIT IN PARKING ALARM HARNESS

Unknown or Other
Filed Jan 3, 202055,000 milesMD

TWO DOORS (FRONT DRIVER AND PASSENGER SIDE DOORS) NO LONG LOCK AND UNLOCK USING THE KEY FOB OR THE AUTOMATIC BUTTONS ON THE DRIVER SIDE DOOR. ACCORDING TO OUR MECHANIC, THIS IS A KNOWN ISSUE (THE LOCK ACTUATOR) WITH TOYOTAS, ESPECIALLY SUVS AROUND 2015 LIKE RAV4S AND HIGHLANDERS. ON A COUPLE OF OCCASIONS, THE DOOR LOCK ITSELF GOT STUCK AND I HAD TO FIDDLE WITH IT SIMPLE TO OPEN THE DOOR MANUALLY. SURPRISED THIS HASN'T BEEN RECALLED SINCE IT HAS THE POTENTIAL FOR A SAFETY HAZARD. COST TO REPAIR EACH DOOR'S ACTUATOR (BY MECHANIC) IS OVER $500.

Steering
Filed Jan 3, 202076,000 milesFL

A CRACKING NOISE IS NOTICE WHEN TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT, WHETHER STATIONARY OR IN MOTION. THE VEHICLE WAS CHECKED AT A TOYOTA DEALER AND RECOMMENDED TO REPLACE THE STEERING COLUMN MOTOR ASSEMBLY AND STEERING RACK ASSEMBLY.

Suspension
Filed Jan 2, 2020CA

WHILE IN MOTION THE SUSPENSION MAKES LOTS OF NOISE, IT ALSO FEELS VERY FIRM AND YOU CAN FEEL THE BUMPS ON THE ROAD. IT ALSO MAKES CREECKING SOUNDS ON UNEVEN ROADS. AND WHILE DRIVING IT MAKES THE CAR FEEL UNSTABLE WHEN ON ROUGH ROADS BY LOSING SOME CONTROL.

Unknown or Other
Filed Nov 19, 201968,000 milesMT

DRIVING DOWN THE INTERSTATE WHEN THERE WAS A LOUD EXPLOSION. WHEN WE WERE ABLE TO STOP, WE SAW THAT OUR SUNROOF HAD EXPLODED. WE WERE VERY LUCKY THAT THE SHADE WAS CLOSED ON THE WINDOW. THERE WAS NOTHING AROUND US (VEHICLES, BRIDGES, ETC) TO CAUSE DEBRIS TO HIT THE SUNROOF TO CAUSE THE INCIDENT. THIS WAS AN EXTREMELY SCARY THING THAT I HAVE FOUND OUT IS NOT UNCOMMON.

Unknown or Other
Filed Nov 16, 201926,859 milesWI

WE WERE SIMPLY PULLING OUT OF OUR SUBDIVISION AND THE SUNROOF EXPLODED. IT WAS AROUND 6PM AND THE TEMPERATURE WAS ABOUT 28 DEGREES F.

Structure › Body › Hood › Hinge and Attachments
Filed Nov 1, 201986,000 milesAR

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE RESULTED FROM AN IMPROPER WELDING OF THE HOOD STRIKER PLATE, WHICH CAUSED THE STRIKER PLATE TO FALL OFF. THE VEHICLE WAS TAKEN TO STEVE LANDERS TOYOTA (866-584-3934, LOCATED AT 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS PROVIDED CASE NUMBER: 1910282935. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Service Brakes
Filed Oct 16, 201985,000 milesNC

WHEN FIRST DRIVING VEHICLE AFTER SITTING OVERNIGHT, BRAKES SQUEAK FOR THE FIRST ~5 MINUTES OF USE. WHEN ACCELERATING AFTER STARTING CAR FIRST THING AFTER SITTING OVERNIGHT ONTO CITY STREET, CAR'S TRANSMISSION AND RPM'S SKYROCKET OUT OF NOWHERE TO 4,000 - 5,000WHEN PULLING ONTO STREET WITH 35 MPH SPEED LIMIT. WHEN ACCELERATING ONTO HIGHWAY - USUALLY IN SPORT MODE - CAR'S RPM'S GO UP LIKE THEY SHOULD BUT TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AND SEEMS TO GET STUCK AT 3,000 - 4,000 RPMS. CAR ONLY HAS 88,000 MILES ON IT AND TRANSMISSION SHOULD NOT BE SLIPPING ALREADY.

Steering
Filed Oct 16, 201942,000 milesTX

TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT A LOW RATE OF SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ELECTRICAL SYSTEM FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED AFTER THE POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Unknown or Other
Filed Oct 7, 2019IL

AIR CONDITIONING SMELLS LIKE MOLD OR MILDEW WHEN TURNING IT ON ALL THE TIME.

Engine
Filed Sep 28, 2019PA

PINK COOLANT KEPT DISAPPEARING. HAVE TO REFILL ONCE EVERY 6 MONTHS. FILL TO FULL AND 6 MONTHS LATER COOLANT WILL BE AT LOW LEVEL. CAR ONLY 4 YEARS OLD. IT HAD HAPPENED SINCE DAY 1.

Electrical SystemFire
Filed Aug 27, 201940,000 milesNY

I DROVE FOR A FEW SECONDS, LESS THAN A BLOCK OUT OF A PARKING LOT, ONTO A LOCAL STREET, WHEN MY 2015 RAV4 SUDDENLY SHUT DOWN AND SMOKE STARTING COMING OUT FROM UNDER THE HOOD. I TURNED THE STEERING WHEEL TO ROLL TO THE SIDE OF THE ROAD AND GET OUT OF THE WAY OF TRAFFIC, AND GOT OUT OF THE CAR TO WALK FAR AWAY. I SAW FLAMES UNDER THE FRONT OF THE CAR AND CALLED 911.

Exterior Lighting
Filed Aug 19, 2019NJ

HEAD LIGHTS ARE VERY LOW. CANNOT SEE ANYTHING ON THE ROAD IF THE STREET LIGHTS ARE NOT THERE. THERE IS NOT USE OF HEAD LIGHTS AS IT CANNOT BRING ANY VISIBILITY DURING NIGHT TIME WHICH MAKES NIGHT DRIVES NEARLY IMPOSSIBLE. I HAVE SHOWN THE VEHICLE TO TOYOTA SERVICE CENTER AND THEY SAID EVERYTHING IS GOOD AND HE CANNOT INCREASE THE INTENSITY OF LIGHT. HIGH BEAMS ARE WORKING FINE BUT CANNOT DRIVE IN THE CITY WHILE TURNING THEM ON. NOT SURE HOW TO SOLVE THIS PROBLEM.

Service Brakes
Filed Jun 26, 201930,000 milesCA

BRAKES STARTED SQUEAKING. SERVICE PERSON INSPECTED AND SAID PADS AND ROTORS ARE FINE; UNABLE TO DETERMINE CAUSE. I RESEARCHED INTERNET AND FOUND THERE ARE MANY OWNERS COMPLAINING ABOUT THIS PROBLEM. NHSTA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED FROM FAILING BRAKES.

Service Brakes
Filed Jun 17, 201961,372 milesOH

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249, (513) 683-5440) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER UPDATED THE ECM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD NEED TO TAKE THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,372.

Power TrainCrash
Filed Jun 1, 201941,500 milesCT

THE POWER STICK SHIFT MOVES TO EASILY OUT OF GEAR. IT REQUIRES ONLY A LIGHT DEPRESSING OF THE BREAK TO DISENGAGE IT. ON MAY 17 2019, I HAD BEEN PARKED WITH THE CAR ON. I HAD DROPPED SOMETHING ON THE FLOOR AND WENT TO PICK IT UP. MY FOOT WAS LIGHTLY TOUCHING THE BREAK AS I BENT DOWN. THE BREAK WAS DEPRESSED JUST ENOUGH TO ALLOW MY SHOULDER OR BACK TO HIT THE STICK SHIFT AND PUSH IT INTO REVERSE. UNBENOUNCED TO ME, AS I WAS STILL BENDING OVER TO PICK SOMETHING UP, THE CAR WAS PUSHED INTO REVERSE AND MOVED BACKWARDS INTO TWO CARS BEHIND ME. THIS COULD HAVE BEEN A REALLY TRAGIC SITUATION HAD SOMEONE BEEN BEHIND ME IN THE PARKING LOT. OR WORSE, IF I HAD A CHILD IN THE CAR AND I HAD GOTTEN OUT TO GET SOMETHING FROM THE TRUNK AND THE CHILD JUMPED INTO THE DRIVERS SEAT. I AM NOT VERY TALL, AND SO A CHILD COULD EASILY DEPRESS THE BRAKE JUST ENOUGH TO RELEASE THE STICK SHIFT AND COULD HAVE RUN ME OVER. THERE SHOULD BE A SECONDARY RELEASE BUTTON ON ALL STICK SHIFTS OR THE BRAKE PEDDLE SHOULD NEED TO BE DEPRESSED ALL THE WAY. THIS INCIDENT DAMAGED THREE CARS. AND WHILE NOT MY FAULT AS IT WAS A DEFECT OR SAFTEY ISSUE WITH THE CAR, MY INSURANCE HAS NOW BEEN DINGED FOR IT. I HAVE REPORTED IT TO TOYOTA BUT THEY DO NOT SEEM TO CARE.

Power Train
Filed May 25, 201962,000 milesPA

WHINNING NOISE FROM REAR OF VEHICLE. HAPPENS IN ALL DRIVE MODES INCLUDING NEUTRAL

Steering
Filed May 20, 201972,720 milesAL

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE VEHICLE WAS STARTED, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 72,720.

Electrical System
Filed May 19, 201932,000 milesSC

GAS GUAGE AND ODOMETER WENT TO ZERO WHILE DRIVING. I HAD TO PULL OVER. IT FELT LIKE THE BLUETOOTH RADIO BUTTON GOT HOT. I TURNED OFF CAR AND WAITED, THEN ALL THE GAUGES CAME BACK ON. IS THERE A RECALL ON THE ELECTRICAL SYSTEM? I NEVER RECEIVED A LETTER

Air Bags › FrontalCrash
Filed May 16, 201930,000 milesMS

FRONT END COLLISION- DIRECT HIT-2015 TOYOTO RAVE 4 -AIR BAGS DID NOT DEPLOY.CAR A HIT CAR B, CAR A GOING 50, HIT CAR B GOING 15 MPH. CAR B TOTALED

Service Brakes
Filed May 1, 201945,000 milesMD

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL TRAVELED TWO INCHES ABOVE THE FLOORBOARD. THE VEHICLE WAS TAKEN TO JIM COLEMAN TOYOTA (10400 AUTO PARK AVE, BETHESDA, MD 20817), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER MULTIPLE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →