Page 5 of 6 · complaints 201–250 of 287

2011 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Service Brakes
Filed Nov 25, 201432,000 milesCT

2011 TOYOTA RAV4 BRAKES HAVE NOT MUCH STOPPING POWER. BRAKE PEDAL HAS TO BE PRESSED VERY HARD. AT LOW SPEED AROUND 5-10 MPH, THE FRONT BRAKES MAKE GRINDING NOISE. CAR WAS AT THE DEALERSHIP THREE TIMES, MECHANIC TEST DROVE CAR, HEARD THE NOISE AND SAID COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. THE BRAKING POWER OF RAV4 IS SIGNIFICANTLY LESS THAN THE OTHER CARS. BRAKE FILLING AND PERFORMANCE IS INCONSISTENT. WHEN I DROVE 2015 TOYOTA COROLLA, 2014 HONDA CIVIC, 2012 HONDA CRV, 2014 HYUNDAI ELANTRA, 2014 NISSAN ALTIMA, 2013 MAZDA 3, 2014 CHEVY MALIBU, 2014 CHEVY MALIBU, 2014 HYUNDAI TUCSON, 2015 CHRYSLER 300 AND OTHER CARS, WHEN START DRIVING MY 2011 TOYOTA RAV4 I FEEL THIS CAR CANNOT STOP. BRAKE PERFORMANCE OF 2011 TOYOTA RAV4 IS POOR AND INCONSISTENT. AS A SEPARATE ISSUE WHEN I PARK A CAR FOR A WEEK AT THE AIRPORT, THERE IS SO MUCH RUST ACCUMULATED ON BRAKE ROTORS, THAT THE CAR IS SHAKING DURING BRAKING. SHAKING TYPICALLY DISAPPEARS AFTER TWO DAYS OF DRIVING, BUT THE ROTORS ARE STILL PITTED. *TR

Structure › Body
Filed Oct 14, 201471,300 milesIL

THE 5TH (BACK OF VEHICLE) DOOR LATCH COMPLETELY FAILED AND WOULD NOT HOLD DOOR CLOSED. THERE WAS NO ACCIDENT OR ANY OTHER DAMAGE TO THE DOOR. THE LATCH INSIDE SIMPLY FAILED. I HAD TO TIE THE DOOR CLOSED TO GET IT TO A DEALER FOR REPAIR. *TR

Vehicle Speed Control
Filed Sep 30, 201480,000 milesRI

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING DOWNHILL AT AN UNKNOWN SPEED, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL IN ORDER TO SLOW DOWN THE VEHICLE. THE GEAR WAS SHIFTED BACK INTO DRIVE AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Service Brakes
Filed Sep 28, 201426,000 milesCO

I HAD A BRAKE TO THE FLOOR EXPERIENCE THAT REQUIRED TAKING MY RAV4 BACK TO THE DEALER. THE ONLY WAY I COULD GET THE VEHICLE TO STOP WAS BY PUMPING THE BRAKES. THE DEALER HAD THE CAR ONE DAY AND WHEN I RETURNED THEY STATED THEY COULD FIND NOTHING WRONG WITH THE BRAKES, QUESTION: IS THERE A COVER-UP ON A BRAKE PROBLEM WITH RAV4'S ? THERE IS NO WAY THAT MY BRAKES FIXED THEM SELF'S BEFORE TAKING THE VEHICLE TO THE DEALER I HAD ANOTHER PERSON DRIVE THE VEHICLE TO CONFIRM THE PROBLEM. QUESTION: IS THIS VEHICLE SAFE TO DRIVE AFTER THE DEALERS CLAIM THAT NOTHING WAS WRONG, THEY DID NOTHING TO REPAIR THE PROBLEM & NOW THE BRAKES ARE WORKING PROPERLY? *TR

Power Train
Filed Sep 28, 201434,000 milesMI

AT 34,000 MILES I BROUGHT MY 2011 TOYOTA RAV 4 IN FOR SERVICE AT VICTORY TOYOTA OF CANTON, MI 48188 FOR A REGULAR SERVICE. THE VEHICLE WAS STILL UNDER THE TWO YEAR WARRANT. MY COMPLAINT IS THAT THE AUTO TRANSMISSION SIDE COVER WAS LEAKING VERY BADLY AND EVERY SERVICE REPRESENTATIVE WAS STUNNED,AS THEY HAD NEVER SEEN THAT OCCUR SO EARLY IN ANY VEHICLE. THEY REPAIRED IT, HOWEVER I AM CONCERNED FOR THE FUTURE MANUFACTURING STABILITY OF THE VEHICLE TO HAVE SUCH A MAJOR ISSUE AT SUCH LOW MILEAGE. WE BOUGHT THE VEHICLE BRAND NEW FROM VICTORY TOYOTA OF CANTON, MI. I WILL ALSO BE FILING A SEPARATE COMPLAINT ABOUT MY 2010 COROLLA WHICH HAS AN ISSUE THAT IS STUNNING , TO SAY THE LEAST. *TR

Service BrakesCrash
Filed Sep 27, 201420,000 milesCO

BRAKE PEDAL WILL DEPRESS ALMOST TO THE FLOOR ALLOWING THE POSSIBILITY OF ACCIDENTALLY PUSHING THE GAS PEDAL WHILE ATTEMPTING TO STOP. THIS INCIDENT INVOLVED A SLOW SPEED CRASH ON AN ICY ROAD WHEN THE VEHICLE CONTINUED FORWARD NO MATTER HOW HARD THE BRAKE WAS APPLIED. THE VEHICLE NOW HAS 26,000 HIGHWAY MILES AND I EXPERIENCED TOTAL LOSS OF BRAKES, PEDAL TO THE FLOOR, WHILE DRIVING IN THE MOUNTAINS. *TR

Service Brakes
Filed Sep 3, 201421,100 milesTX

CAR FAILED TO DECELERATE WHILE BRAKES WERE BEING APPLIED. CAR CONTINUED TO PUSH FORWARD WHILE I WAS BRAKING. CAR HAD TO BE TURNED OFF TO COME TO A COMPLETE STOP. THIS IS THE SECOND TIME THIS PHENOMENA OCCURRED. BOTH TIMES THE VEHICLE WAS TAKEN IMMEDIATELY TO THE LOCAL TOYOTA DEALERSHIP. THEY CLAIMED THEY FOUND NO ISSUES WITH THE CAR OR ITS COMPUTER SYSTEMS. SINCE TOYOTA INSPECTED THE CAR AND CLAIMED THEY FOUND NO ABS EVENT IN THE CAR'S SYSTEMS AND CLAIMED THEY COULD DETECT NO COMPUTER SYSTEM MALFUNCTION, I ELECTED TO TRADE IN THE CAR. I AM REPORTING THIS BECAUSE I WANT ANY POTENTIAL FUTURE OWNER OF THIS VEHICLE TO BE AWARE OF THESE EVENTS. *TR

Service BrakesCrash
Filed Aug 28, 201437,000 milesMD

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIR. THE FRONT BUMPER, THE PASSENGER SIDE HEADLIGHT, AND THE FRONT GRILL WERE REPLACED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Vehicle Speed Control
Filed Jul 18, 201445,000 milesOR

WHILE APPROACHING AN INTERSECTION ON A BUSY THOROUGHFARE, THE LIGHT TURNED YELLOW AND AT THE LAST MINUTE I DECIDED AGAINST RUNNING THE YELLOW LIGHT AND APPLIED MY BRAKES VERY HARD. THE VEHICLE STARTED TO SLOW DOWN BUT AS I APPROACHED THE STOP LINE MY VEHICLE CONTINUED TO SLOWLY MOVE FORWARD NO MATTER HOW HARD I PRESSED ON THE BRAKE PEDAL. AT FIRST I THOUGHT MY BRAKES HAD FAILED, BUT THEN I HEARD THE WHINE OF THE ENGINE AND I REALIZED THAT I WAS FIGHTING AGAINST AN ACCELERATING ENGINE. I PUT THE VEHICLE IN NEUTRAL WHICH I THOUGHT WOULD KICK THE ACCELERATOR BACK TO NORMAL BUT THE ENGINE WAS STILL REVVING QUITE HIGH, BUT I WAS NO LONGER MOVING FORWARD. I THEN SHIFTED TO REVERSE AND THE VEHICLE STARTED TO BACK UP EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE. AT THAT POINT I PLACED THE VEHICLE BACK INTO NEUTRAL AND TURNED THE ENGINE OFF. AFTER ABOUT 10 SECONDS, I RESTARTED THE ENGINE AND IT PERFORMED NORMALLY. I DROVE 6 BLOCKS TO MY DESTINATION, PARKED THE CAR, CALLED THE DEALERSHIP AND HAD THE VEHICLE TOWED THERE. I DID NOT FEEL SAFE DRIVING THE VEHICLE, AS I THOUGHT TOYOTA HAD SOLVED THE PROBLEM OF UNATTENDED ACCELERATION. OBVIOUSLY NOT. THE CAR IS CURRENTLY AT THE DEALERSHIP AND I AM WAITING TO HEAR FROM THEM AS TO WHAT THEY FIND. FROM THE REPORTS I HAVE READ, I'M NOT HOLDING MY BREATH. THEY MENTIONED THAT THEY MIGHT HAVE TO CALL FOR AN INDEPENDENT ENGINEER TO ASSESS THE VEHICLE, AND THAT MIGHT TAKE UP TO A WEEK. I HAVE NO GRUDGE AGAINST TOYOTA, AS I ALSO OWN A 2002 CAMRY WHICH H

Suspension
Filed Jul 3, 2014HI

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO THE REAR LOWER SUSPENSION ARMS RECALL NOTICE. *SMD THE CONSUMER STATED THE AMOUNT OF TIME TO GET AN APPOINTMENT, WAS UNREASONABLE. *JB

Vehicle Speed ControlCrash1 injured
Filed Jun 5, 2014NY

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE UNINTENDED ACCELERATION. *SMD THE CONSUMER STATED SHE EXPERIENCED SUDDEN ACCELERATION ON AUGUST 15, 2013. SHE STATED THERE WAS A CAR IN FRONT OF HER AT A LIGHT, AND SHE ATTEMPTED TO BRAKE, BUT DUE TO THE UNINTENDED ACCELERATION, SHE HIT THE VEHICLE IN FRONT OF HER. SHE SUFFERED A FRACTURED PELVIS. REPAIRS TO THE VEHICLE EXCEEDED $8,000 AND THOUSANDS MORE IN MEDICAL CARE. ON FEB 2, 2014, HER HUSBAND ATTEMPTED TO PARK THE VEHICLE, BUT WHEN HE APPLIED THE BRAKE, THE VEHICLE INSTEAD ACCELERATED, AND HE CRASHED INTO A BUILDING. THERE WERE NO INJURIES, BUT COSTLY DAMAGE TO THE BUILDING AND $2,000 DAMAGE TO THE VEHICLE. THE CONSUMER WENT TO THE DEALER FOR HELP, AND THE SERVICE MANAGER REPLICATED THE ACCELERATION PROBLEM FOUR SEPARATE TIMES IN THE PARKING LOT. HE STATED THERE WAS A SOFTWARE PROGRAM CALLED "SMART STOP" AVAILABLE FOR THE 2006-2010 MODELS AND THE SAME SOFTWARE WAS ON THE 2012-2014 MODELS. AN INSPECTOR WAS SENT TO EXAMINE THE VEHICLE, AND HE STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, AND THE ACCIDENTS, WERE SIMPLY THEIR FAULT. *JB

Air BagsCrash1 injured
Filed May 12, 201444,000 milesFL

OUR 2011 RAV4 WAS TOTALED IN DECEMBER 2013 WHEN A BMW 5 SERIES CRASHED INTO US WHILE MY WIFE WAS MAKING A LEFT TURN. THE IMPACT WAS TO THE FRONT TIRE ON THE PASSENGER SIDE AND IT WAS SO SEVERE, THE ENTIRE WHEEL ASSEMBLY WAS RIPPED OUT OF THE TRANSMISSION AND ENDED COMPRESSED AGAINST THE PASSENGER DOOR; HOWEVER INCREDIBLY NONE OF THE AIRBAGS DEPLOYED. MY SON, WHO WAS SITTING IN THE FRONT WAS UNHARMED, HOWEVER MY DAUGHTER IN THE BACK WAS SITTING BEHIND THE DRIVER SEAT AND FLEW ACROSS THE CAR SMASHING VIOLENTLY AGAINST THE REAR PASSENGER DOOR, LOOSING CONSCIOUSNESS. AS SHE WOKE UP SHE VOMITED AND PER RECOMMENDATION OF THE EMERGENCY CREW ON THE SCENE, WE TOOK HER TO THE ER. I HAVE WRITTEN SEVERAL TOYOTA GROUPS ABOUT THIS INCIDENT AND THEY HAVE NOT EVEN ACKNOWLEDGED MY REQUEST. I AM ENTITLED FOR A 100% REFUND ON THE ER EXPENSES AND MY DAUGHTER SHOULD BE PLACED ON A WATCH LIST, AS ANY REPERCUSSION OUT OF THESE TYPES OF ACCIDENTS SHOW UP YEARS AFTERWARDS. WHEN SHE DEVELOPS A BACK OR NECK CONDITION AS A RESULT OF THIS VEHICLE NOT FUNCTIONING AS ENGINEERED AND PROMOTED, TOYOTA SHOULD COVER ALL EXPENSES RELATED TO THEIR LACK OF QUALITY; WHICH IS EVIDENT SINCE THE ACCELERATION ISSUES AND THE MORE RECENT (AND PRECISELY) MASSIVE AIR BAG RECALL. *TR

Power Train
Filed Apr 22, 20141,000 milesNJ

LOUD BANG WHICH SOUNDS LIKE A HAMMER HITTING THE BOTTOM OF THE VEHICLE. PROBLEM FIRST NOTICED AROUND 1000 MILES AND HAPPENS FREQUENTLY. IT HAPPENS TYPICALLY WHEN PASSENGERS ARE IN THE MIDDLE AND OR 3RD ROW SEATS AT SPEEDS USUALLY ABOVE 25 MILES PER HOUR. THIS IS AN ONGOING PROBLEM WITH MY 4 WHEEL DRIVE, 3RD ROW SEAT RAV4 NOW AT 73K MILES. IT CAN HAPPEN WITHIN A FEW MILES OF EACH INCIDENT OR GO HUNDREDS OF MILES BEFORE IT HAPPENS AGAIN. VERY ALARMING. I HAVE TAKEN IT INTO THE DEALER SEVERAL TIMES YET EVERY TIME THEIR TECHNICIANS TAKE THE VEHICLE FOR TEST DRIVE, THEY CAN NOT REPLICATE THE PROBLEM. *TR

SteeringCrashFire1 injured
Filed Apr 14, 2014GA

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY VEERED TO THE LEFT AND CAUSED THE CONTACT TO CRASH INTO A TREE. UPON IMPACT, THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIBS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Apr 13, 201425,900 milesVA

WHILE DRIVING AT SPEED THE VEHICLE'S STABILITY, ANTILOCK BRAKES AND TRACTION CONTROL FUNCTIONS STOP FUNCTIONING AND THE INDICATOR LIGHT FOR ALL TURN ON. THE CRUISE CONTROL DISENGAGES WHICH CAUSED THE CAR TO DECELERATE RAPIDLY. I WAS IN TRAFFIC AND WAS ABLE TO ACCELERATE TO AVOID AN ACCIDENT. THE ACCELERATOR AND BRAKING APPEAR TO WORK PROPERLY BUT I AM UNABLE TO REENGAGE THE CRUISE CONTROL. THIS IS EXACTLY THE SAME SYMPTOMS IN THE RECALL OF THE 2012 RAV4 BUT THE 2011 IS NOT INCLUDED. *JS

Tires
Filed Apr 10, 201438,300 milesMA

WHILE DRIVING ON THE HIGH WAY AT 63 MPH MY CAR STARTED SHAKING TO THE POINT IT CAUSED ME TO BECOME DIZZY AND NAUSEOUS. MY MECHANIC FOUND NOTHING WRONG WITH THE TIE ROD'S ETC. THE TIRES WERE ROUNDED AND EVENLY WORN. WE ROTATED THE TIRES AND CAR STILL SHOOK LIKE CRAZY BUT FELT LIKE IT WAS IN THE BACK. BROUGHT CAR TO TIRE SHOP HAD TIRES BALANCED THEY SAID 2 WHERE WAY OFF. WENT ON THE HIGHWAY AGAIN AND AT 65 THE VEHICLE STILL HAD A SHAKE TO IT. *TR

Vehicle Speed ControlCrash
Filed Apr 10, 201415,785 milesMN

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY WITH THE BRAKE PEDAL BEING DEPRESSED, THE ENGINE RPMS SUDDENLY INCREASED AS THE VEHICLE ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS NOT FILED. THE CONTACT ALSO INDICATED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,785.

Vehicle Speed ControlCrash
Filed Mar 29, 201445,000 milesMA

ON 2/17/14 I HAD AN "UNINTENDED ACCELERATION" EVENT AND HIT A CAR. NO ONE WAS HURT. I TOOK MY CAR TO TOYOTA AND FILED A REPORT. ON 2/22/14 TOYOTA RETRIEVED DATA FROM THE VEHICLE CHIP AND EMAILED ME A COPY. DATA SHOWS THAT I WAS BRAKING DURING THE ENTIRE 4.7 SEC PRIOR TO COLLISION. UPON BRAKING, THE MOTOR RPM DROPPED TO 800, THEN SUDDENLY INCREASED TO 2000 WHILE I CONTINUED BRAKING, AND STAYED AT 2000 UNTIL COLLISION. A TOYOTA CASE MANAGER SAID THAT TOYOTA HAD 30 DAYS TO RESPOND. THAT HAS PASSED AND I HAVE RECEIVED NO RESPONSE. MY CAR MAY BE UNSAFE. I CANNOT DRIVE IT FOR FEAR OF HARM TO MYSELF OR OTHERS SINCE NOTHING HAS BEEN TO CORRECT THE PROBLEM. MY CAR IS IDLE, CAUSING ME SIGNIFICANT FINANCIAL DIFFICULTY. *TR

Fuel System, Gasoline
Filed Mar 26, 201441,572 milesFL

DRIVING HOME FROM WORK . HIT SOME TYPE OF DEBRIS IN ROAD HEARD A LOUD NOISE IMMEDIATELY SMELLED GASOLINE GAS TANK HAD A LARGE HOLE IN IT. CONCERNED THAT THERE IS NO PROTECTION WHATEVER FOR GAS TANK .IT IS JUST THERE UNDER THE DRIVER SEAT . SEEMS LIKE THERE SHOULD BE A SKID PLATE OR SOME SORT OF PROTECTION FROM RUPTURE. *TR

Vehicle Speed ControlCrash
Filed Mar 25, 201410,710 milesCA

I WAS TRAVELING DOWN CITY STREET BEHIND SEVERAL CARS & WE WERE APPROACHING A TRAFFIC LIGHT AT INTERSECTION, MY FOOT OFF THE GAS PEDAL LETTING CAR SLOW NATURALLY. I HEARD THE MOTOR START REVVING UP QUICKLY, SUDDENLY ACCELERATING BY ITSELF. I PUSHED ON THE BRAKES, BUT CAR CONTINUED TO REV UP & LURCHED FORWARD HITTING THE CAR IN FRONT OF ME. I PUSHED HARDER ON THE BRAKES, EVEN TRYING TO PUMP THEM BUT MY CAR HIT THE CAR IN FRONT OF ME AGAIN & THEN MY CAR FINALLY STOPPED & I TURNED OFF THE MOTOR. WHAT A SCARY SITUATION!! THANK GOD NO ONE WAS INJURED ONLY DAMAGE TO BOTH VEHICLES! WE FILED A POLICE REPORT & I HAD THE RAV TOWED TO THE TOYOTA DEALER WHERE IT REMAINS PARKED. I WILL NOT DRIVE IT AGAIN BECAUSE I AM SCARED TO DEATH OF WHAT COULD OF OR WHAT MIGHT HAPPEN. A CLAIM WAS FILED WITH TOYOTA HEADQUARTERS, CLAIM # [XXX]. A THIRD PARTY, ENGINEER, CAME OUT TO DEALER'S TO INSPECT, CHECK BLACK BOX, ETC. OF COURSE, WITH AN 18 PAGE REPORT & EXTENSIVE CHECKING HE COULD NOT RECREATE PROBLEM, FOUND NOTHING ON BLACK BOX, ETC. & CLAIMS HE FEELS SAFE TO DRIVE IT. I AM WAITING TO HEAR FROM TOYOTA HEADQUARTERS FOR THEIR OFFICIAL WORD, WHICH I DOUBT WILL BE ANY DIFFERENT THAN THE INSPECTOR'S. BESIDES I COULD NOT GET A COPY OF THE REPORT BECAUSE HE WAS HIRED BY TOYOTA! NOT SURE WHERE TO TURN NOW. THIS WAS NOT THE FIRST TIME, THE UNINTENDED SUDDEN ACCELERATION HAD OCCURRED. ON 3 OR 4 OTHER OCCASIONS, MY RAV DID THE SAME THING & LUCKILY DID NOT CAUSE AN ACCIDENT. ONE TIME I THREW THE CAR INTO PARK A

Vehicle Speed Control
Filed Feb 20, 201442,531 milesSC

CAME TO STOP SIGN AND PUT MY FOOT ON THE BRAKES - THE ENGINE BEGAN TO ACCELERATE AND MOVE THE CAR FORWARD. HAD TO PUT MY FOOT HARD ON THE BRAKES AND PUT THE CAR INTO NEUTRAL - AND THE ENGINE STOPPED ACCELERATING. THIS IS THE SECOND TIME IN A TWO WEEK PERIOD THAT THIS HAS HAPPENED. AFTERWARDS, THE VEHICLE OPERATED AS EXPECTED WITH NO PROBLEMS. HOWEVER, IT IS A VERY SCARY SITUATION. I CHECKED THE FLOOR MAT AND IT WAS ANCHORED CORRECTLY AND AWAY FROM THE ACCELERATOR. AND "NO" MY FOOT DID NOT SLIP FROM THE BRAKE TO THE GAS PEDDLE. I HAD BOTH FEET HARD ON THE BRAKE TO AVOID JOLTING FORWARD AND HITTING THE VEHICLE IN FRONT OF ME. *TR

Vehicle Speed Control
Filed Feb 18, 201430,000 milesNY

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Power Train
Filed Jan 25, 20146,000 milesCA

ON 1/6/14 I WAS COMING TO AN INTERSECTION AND I WAS SLOWING DOWN. I NOTICED THAT THE ENGINE WAS RAVING AND WAS TRYING TO PULL ME FORWARD. BECAUSE I WAS PRESSING THE BRAKES THE CAR WAS ABLE ONLY TO JERK FORWARD. I HAD TO SWITCH TO NEUTRAL TO PREVENT CAR JERKING FORWARD. THEN THE ENGINE RETURNED TO NORMAL RPM. THIS ACTUALLY HAPPENED THE SECOND TIME. THE FIRST TIME IT HAPPENED IN OCTOBER 2013. ON 1/9/14 I GAVE THE CAR TO A TOYOTA DEALER. THEY SAID THAT THEY WILL TAKE THIS MATTER VERY SERIOUSLY AND THE TOYOTA ENGINEERS WILL COME TO READ THE COMPUTER DATA AND REVIEW THE VEHICLE. AFTER ONE WEEK IT APPEARS THAT NOTHING HAPPENED. I WROTE TO TOYOTA. THEY OPENED CASE #1401231137. AFTER THAT THE DEALER KEPT THE CAR FOR ANOTHER WEEK BUT "COULD NOT DUPLICATE THE PROBLEM". THEY OPENED THE CASE #140230518. FINALLY, TODAY 1/25/14 THEY GAVE ME THE CAR BACK WITH A STUPID ADVICE "NOT STEP GAS AND BRAKES AT THE SAME TIME". THEY SAID THEY TEST DROVE THE CAR, BUT THE MILEAGE IN AND OUT IS THE SAME (6,085). I BOUGHT THE CAR NEW AND IT NEVER WAS IN ANY ACCIDENT. NOW I BELIEVE TO EVERY CLAIM OF UNINTENDED ACCELERATIONS OF TOYOTA VEHICLES. I HOPE THE FEDERAL AGENCY WILL DO SOMETHING ABOUT THIS. *TR

Service Brakes
Filed Jan 23, 201426,000 milesNM

I WAS GOING ABOUT 15 MPH WHEN I APPLIED THE BRAKES TO STOP AT THE END OF MY STREET, NOTHING HAPPENED, MY FOOT WENT ALL THE WAY TO THE FLOOR. THE ONLY THING I COULD THINK OF DOING WAS TO TURN THE VEH OFF AND COAST TO A STOP IT WORKED AFTER ABOUT 50 FEET, AFTER I STOPPED SHAKING I DROVE HOME EVEN SLOWER THAN BEFORE AND WHEN I TURNED INTO MY DRIVEWAY THE BRAKES AGAIN DID NOT STOP, BUT THE PEDAL DID NOT GO ALL THE WAY TO THE FLOOR, I TURNED OFF THE KEY AGAIN AND COASTED TO A STOP. I HAD JUST HAD THE FRONT BRAKES FIXED AT THE TOYOTA DEALER BECAUSE THEY TOLD ME THEY NEEDED IT, THE VEH WAS ONLY A LITTLE OVER 2 YEARS OLD. I QUESTIONED WHEY THEY HAD GONE OUT SO FAST I WAS TOLD IT WAS THE WAY I DRIVE. IF THIS IS THE CASE I SHOULD HAVE TO REPLACE THE BRAKES ON ALL MY VEH WITHIN 2 YEARS I NEVER HAVE, SOMETHING IS WRONG WITH THE RAV4. *TR

Visibility/Wiper
Filed Jan 7, 201438,900 milesNY

TL* THE CONTACT OWNS A 2011 TOYOTA RAV- 4. THE CONTACT STATED THAT THE WINDSHIELD WIPER MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE WINDSHIELD WIPER TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,900.

Service BrakesCrash
Filed Jan 2, 201413,100 milesNY

I LEASE A 2011 TOYOTA RAV 4 AND MY CAR ACCELERATED UNCONTROLLABLY INTO ANOTHER CAR. I WAS INCHING OUT OF A PARKING SPOT VERY SLOWLY IN REVERSE, WHEN I NOTICED A MAN TO MY RIGHT, TWO SPOTS AWAY FROM ME, PULLING OUT HEAD FIRST. I DEPRESSED MY BRAKE PEDAL IN ORDER TO LET HIM GO AND THE MOMENT I DID THAT, I LITERALLY FLEW BACK INTO THIS MAN'S CAR WITH SUCH A FORCE THAT I WOULD HAVE MOST DEFINITELY RUN SOMEBODY OVER IF THEY WERE WALKING BEHIND MY CAR. THANK GOD THERE WAS NOT A HUGE AMOUNT OF SPACE (MAYBE 6 FEET) BETWEEN ME AND THE CAR I HIT BECAUSE I SURGED BACK WITH SUCH A FORCE THAT GIVEN THE TIME AND/OR SPACE, I CANNOT EVEN THINK ABOUT WHAT COULD HAVE HAPPENED TO ME OR SOMEONE ELSE IF THE CAR WAS ABLE TO GAIN MORE MOMENTUM. NOT TO MENTION HOW THANKFUL I AM MY 3 YEAR OLD DAUGHTER AND 6 MONTH OLD SON WERE NOT IN THE CAR WITH ME! I MOST DEFINITELY HAD AN ACCELERATOR PROBLEM. I HAD NO ADDITIONAL MATS ON MY FLOOR. THERE WAS NO PEDAL MISPLACEMENT.' I AM TELLING YOU THAT I WAS SLAMMING ON THE BREAK AND IT DIDN'T WORK- I JUST PROPELLED BEHIND ME INTO THIS MAN'S CAR. I AM IN THE PROCESS OF CONTACTING EVERYONE AND EVERYONE TO TRY TO GET OUT OF MY LEASE. I AM NOT DRIVING THIS CAR EVER AGAIN AND WOULDN'T RISK MY LIFE OR THE LIFE OF MY TWO CHILDREN. I AM VERY SKEPTICAL OF ACCURATE FINDINGS IN AN INVESTIGATION AFTER READING MANY REPORTS FROM PEOPLE SWEARING THE CAR ACCELERATED AND THE BRAKES DID NOT WORK AND BEING TOLD EVERYTHING LOOKS FINE WITH THEIR CAR BY THE INVESTIGATOR. THERE MUST BE A

Vehicle Speed Control
Filed Dec 31, 201355,000 milesME

WHILE BACKING INTO A PARKING SPOT AFTER APPLYING THE BRAKE THE VEHICLE JERKED BACK SEVERAL TIMES NO MATER HOW HARD I APPLIED THE BRAKE I COULD NOT STOP IT. I WAS GOING ABOUT 5 MILES OR LESS PER HR. THE SAME THING HAPPENED LATER THE SAME DAY IN MY DRIVEWAY. TWICE IN ONE DAY ALSO ON ANOTHER DAY MY WIFE WAS HEADING DOWN THE DRIVEWAY AND APPLIED THE BRAKES AND THE VEHICLE WOULD NOT STOP NO MATTER HOW HARD SHE APPLIED THE BRAKES IT FINALLY STOPPED ABOUT 40 FEET LATER IN THE MIDDLE OF THE ROAD. SHE WAS VERY SCARED, THANKFULLY NO CAR WAS COMING WHEN THIS HAPPENED. WE TOOK IT TO TOYOTA AND OF COURSE THEY FOUND NOTHING THEY TOLD US WE HIT THE WRONG PEDDLE (THREE DIFFERENT TIMES) WHICH WE DID NOT. AND SO DID THE THOUSANDS OF OTHER PEOPLE THAT HAVE COMPLAINED AND THEN HURRIED US ON OUR WAY. HOW MANY TIMES DOES THIS HAVE TO HAPPEN TO PEOPLE BEFORE TOYOTA IS FORCED TO DO SOMETHING? FROM WHAT I HAVE READ IT SEEMS TO HAVE STARTED WHEN CAR COMPANY'S WENT FROM ACCELERATOR CABLES TO COMPUTER SENSORS AND ELECTRIC MOTORS. SO ALL I CAN DO IS FILE A COMPLAINT AND HOPE THE EVERYBODY ELSE THAT HAS ENCOUNTERS THIS PROBLEM WILL DO THE SAME SO MAYBE IF ENOUGH PEOPLE DO SOMETHING WILL BE DONE. WE WERE GOING TO TRADE IT IN BUT DOING RESEARCH WE CAN'T SEEM TO FIND A NEWER VEHICLE THAT HASN'T HAD THIS COMPLAINT. SO I GUESS WE ARE STUCK WITH IT AND ALL MY WIFE AND I CAN DO IS SAY A LITTLE PRAYER EACH TIME I GET BEHIND THE WHEEL. *TR

Suspension
Filed Dec 23, 2013NJ

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO SUSPENSION SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THERE WAS A LOUD NOISE COMING FROM THE SUSPENSION, WHEN GOING OVER A BUMP. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.

Tires
Filed Dec 10, 20132,000 milesWV

TL* THE CONTACT OWNS A 2011 TOYOTA RAV 4 EQUIPPED WITH YOKOHAMA GEOLANDAR TIRE LINE SIZE: 225/65/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER SIDE TIRE WENT FLAT. THE TIRE WAS REPLACED DUE TO A PUNCTURE. THE CONTACT REPLACED ALL FOUR TIRES. THERE WAS A MANUFACTURER RECALL BUT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE TIRES WERE NOT INCLUDED IN THE RECALL. THE DOT AND VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TR

Vehicle Speed Control
Filed Nov 8, 201310,647 milesNJ

WHEN APPROACHING A RED LIGHT AT AN INTERSECTION AND ALMOST STOPPED, THE ENGINE STARTED TO RACE, SOUNDING LIKE A JET ENGINE TAKING OFF. IN SPITE OF PUTTING MY FULL FORCE ON THE BRAKE, THE CAR KEPT JERKING FORWARD INTO THE INTERSECTION. FINALLY, AT MY WIFE'S SCREAMED INSTRUCTION, I SLAMMED THE CAR INTO PARK. THIS FINALLY STOPPED THE ENGINE. WE WERE FRIGHTENED TO DEATH. I DO NOT BELIEVE MY WIFE COULD HAVE STOPPED THE CAR WITHOUT AN ACCIDENT. WE WERE LUCKY THAT THERE WAS NO CAR IN FRONT OF US OR SOMEONE WOULD HAVE BEEN SERIOUSLY HURT. I HAD THE CAR TOWED TO THE DEALER AND EXPLAINED TO THEM WHAT HAD HAPPENED AND THAT WE WERE AFRAID TO DRIVE THE CAR. AT THEIR QUESTION, I TOLD THEM THAT THE FLOOR MATS WERE TOYOTA'S AND CAME WITH THE CAR. THREE HOURS LATER, THEY CALLED TO TELL ME THAT THE COMPUTER AND A TEST DRIVE FOUND NOTHING WRONG; PICK UP THE CAR. I THEN CALLED THE TOYOTA COMPLAINT OFFICE TO MAKE AN OFFICIAL COMPLAINT. HOWEVER, THEIR PROCESS IS TO MERELY SEND THE DEALER'S DATA TO THE REGIONAL OFFICE, WHO, OF COURSE, FOUND NOTHING WRONG. IN THE MEANTIME, I CONTINUED TO GET SEVERAL CALLS FROM VARIOUS DEALER PERSONNEL TO PICK UP THE CAR. NO SYMPATHY WAS EVER EXPRESSED. SINCE NEITHER MY WIFE NOR I COULD EVER FEEL SAFE IN THE CAR, I SOLD IT BACK TO THE DEALER FOR A BIG LOSS. WE DON'T WANT TO FEEL RESPONSIBLE FOR ENDANGERING OTHER PEOPLE'S LIVES. THIS PROBLEM WITH TOYOTA CARS IS NOT RESOLVED. IT MUST BE FURTHER INVESTIGATED. IN FACT, THIS CAR HAD ANOTHER INCIDENT PREVIOUSLY WHERE THE M

EngineCrashFire
Filed Jul 17, 201356,000 milesNY

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING A LEFT TURN, HE CRASHED INTO ANOTHER VEHICLE AT VERY LOW IMPACT. THE FRONT OF THE VEHICLE IMMEDIATELY CAUGHT ON FIRE. THE POLICE AND FIRE DEPARTMENT WERE ON SCENE TO ASSIST AND THE FIRE WAS EXTINGUISHED. THE HOOD AND THE BATTERY WERE MELTED AND THE VEHICLE WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS NO INJURIES. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

Vehicle Speed ControlCrash
Filed Jul 11, 2013PA

2011 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION AND DISABLED THROTTLE. *SMD THE CONSUMER STATED HE BEGAN HAVING PROBLEMS WITH THE VEHICLE IN JAN 2013, WHICH RESULTED IN TWO ACCIDENTS. ONE OF THE ACCIDENTS RESULTED IN $2200.00 WORTH OF DAMAGE, WHEN THE VEHICLE ACCELERATED AND LURCHED FORWARD. THE VEHICLE WOULD DISABLE THE THROTTLE OVER 5 MPH WHEN THE BRAKE WAS APPLIED. HOWEVER, THE SUDDEN ACCELERATION ALSO OCCURRED UNDER 5 MPH.

Vehicle Speed Control
Filed Jun 18, 20132,200 milesNJ

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL WHILE SHIFTING FROM DRIVE INTO THE PARK POSITION. THE VEHICLE CAME TO A STOP AND RESUMED IN OPERATION. THE FAILURE RECURRED TWO TIMES. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

Air BagsCrash1 injured
Filed Jun 11, 201319,000 milesWV

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE FRONT AIR BAG FAILED TO DEPLOY AFTER THE FRONT DRIVER'S SIDE FENDER WAS CRASHED INTO BY ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER, ELBOW, NECK AND A STRESSED COLLAR BONE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. *TR

Vehicle Speed Control
Filed Apr 29, 201311,000 milesPA

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT HE SHIFTED INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED TO 25 MPH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND A TECHNICIAN TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Suspension
Filed Apr 7, 201314,800 milesIL

WHILE DRIVING NORTH IN STOP AND GO TRAFFIC ON DAN RYAN EXPRESSWAY I WAS ACCELERATING FROM ABOUT 20 MPH TO ABOUT 35 MPH, WHEN THE CAR STARTED TO VIBRATE VERY BAD, AS IF ALL FOUR WHEELS HAD HIT THE RUMBLE STRIP ON THE EDGE OF THE ROAD. THE CAR HAS BEEN RIDING A LOT ROUGHER SINCE ABOUT JAN 30TH. *TR

Vehicle Speed Control
Filed Apr 5, 201315,000 milesPA

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LURCHED FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL AND PLACED THE VEHICLE IN NEUTRAL IN ORDER TO COME TO A STOP. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

Service BrakesCrash
Filed Mar 8, 201311,000 milesCO

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL GARAGE, HIS FOOT SLIPPED OFF OF THE BRAKE PEDAL AND CAUSED HIM TO DEPRESS THE ACCELERATOR ERRONEOUSLY. AS A RESULT, THE CONTACT CRASHED INTO A WORK BENCH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED BY THE DEALER THAT NO CAUSE FOR FAILURE WAS DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DISPATCHED AN ENGINEER TO INSPECT THE BRAKE PEDAL. THE ENGINEER DETERMINED THAT THE BRAKE PEDAL WAS NOT THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT THE PEDAL WOULD ONLY BECOME SLIPPERY IN CERTAIN SITUATIONS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 11,000.

Power TrainCrash
Filed Feb 8, 201331,000 milesPA

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVER FROM REVERSE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE CRASHED INTO A POLE AND THEN CRASHED INTO ANOTHER SIGN BEFORE STOPPING. THE CONTACT WAS NOT INJURED. THE CONTACT ALSO STATED THAT THE CLAMP THAT HELD THE TRANSMISSION FAILED AND THE TRANSMISSION HAD TO BE REPLACED. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE INSPECTED THE FAILURE BEFORE THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 31,000.

Power Train
Filed Jan 30, 201330,000 milesVA

TL* THE CONTACT OWNS A 2011 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND DEPRESSING THE BRAKES, THE CONTACT ACTIVATED THE FOUR-WHEEL DRIVE SYSTEM FOR ASSISTANCE WITH DRIVING THROUGH A SNOWSTORM. UPON ACTIVATING THE SYSTEM, THE LIGHTS FLICKERED AND THE FOUR-WHEEL DRIVE DEACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.

Service Brakes
Filed Jan 29, 201315,270 milesNY

I WAS DRIVING MY DAUGHTER TO SCHOOL WHEN I AM SLOWING DOWN TO STOP, AT A STOP SIGN AND MY CAR DID NOT STOP I HAD TO APPLY MY EMERGENCY BRAKES OR I WOULD HAVE BEEN KILL BECAUSE THERE WAS CARS COMING FROM MY LEFT AND FROM MY RIGHT. IT WAS LIKE A T AVENUE. *TR

Fuel/Propulsion System
Filed Jan 14, 201315,000 milesVA

I WAS DRIVING ON THE ROAD INTENDING TO MAKE A LEFT TURN. I THEN HEARD A BANG AND A POP SOUND. I COULD SMELL GASOLINE. WHEN I ARRIVED HOME I COULD SMELL GASOLINE. WHEN I LOOKED UNDERNEATH THE VEHICLE I COULD SEE THE GASOLINE DRIPPING FROM THE UNDERSIDE OF THE VEHICLE. I HAD A VEHICLE TOWED TO A TOYOTA DEALER WHO INFORMED ME A DAY LATER THAT THE VEHICLE HAD INCURRED A RUPTURED GASOLINE TANK. I AM CONCERNED THAT THIS CAN HAPPEN TO ANYONE ELSE AND CAN CAUSE A FIRE IF THE CAR IS DRIVEN ON A HOT DAY, OR SOMEONE THROWS A CIGARETTE STUB ON THE ROAD. I HAD FULL GAS TANK OF GAS, AND THERE IS NO WAY TO CONTAIN THE LEAK AS WELL. *TR

Vehicle Speed Control
Filed Dec 26, 201225,000 milesOH

THERE WERE THREE INDIVIDUALS IN VEHICLE, DRIVER AND THREE PASSENGERS - ALL ADULTS. DRIVING IN RESIDENTIAL SECTION OF WESTERN CINCINNATI AREA (DELHI AREA) WITH A SPEED LIMIT OF 35 MPH. APPROACHING A TRAFFIC LIGHT ON A SLIGHT DOWNHILL GRADE. TRAFFIC LIGHT WAS RED SO BEGAN APPLYING THE BRAKE. AS I CONTINUED TO APPROACH INTERSECTION THE VEHICLE SHUDDERED AND I NOTICED ENGINE RPM'S WERE WELL IN EXCESS OF NORMAL (NOTED BY SOUND AND HAD NOT VERIFIED BY TACHOMETER). I HAD TO FIGHT THE VEHICLE TO COME TO COMPLETE STOP AS I HEARD THE TIRES SCREECH AND FELT THE VEHICLE LURCHING AS I PUSHED HARD ON BRAKE PEDAL. AFTER COMING TO A COMPLETE STOP, PUT VEHICLE IN NEUTRAL AND RPM'S WENT OUT OF CONTROL. SHUT OFF VEHICLE AND WAITED A FEW SECONDS. RESTARTED VEHICLE AND RPM'S AGAIN WENT OUT OF CONTROL. SHUT OFF VEHICLE A SECOND TIME, NUDGED THE BACK SIDE OF ACCELERATOR PEDAL TO SEE IF STUCK IN POSITION. I COULD NOT NOTICE THAT IT WAS STUCK DOWN. RESTARTED VEHICLE WHEN TRAFFIC LIGHT TURNED GREEN AND RPM'S AND SUBSEQUENT OPERATION NORMAL FOR REMAINDER OF DAY (INCLUDED AT LEAST FOUR RESTARTS OF VEHICLE AND ~100 MILES OF DRIVING). HAVE NOT DRIVEN VEHICLE AGAIN SINCE THE DAY OF INCIDENT. *TR

Engine and Engine Cooling
Filed Dec 4, 201245,936 milesGA

LATE MODEL TOYOTA RAV4'S FROM MY RESEARCH SEEM TO HAVE AN ONGOING PROBLEM WITH THE EVAP CHARCOAL CANISTER REQUIRING REPLACEMENT (SEE NHTSB 10033407). MY CAR (ALTHOUGH NOT A 2009) HAS THE SAME EXACT OBD DIAGNOSTIC CODES LISTED IN THE BULLETIN ABOVE YET 2011 RAV4'S HAVEN'T BEEN LISTED WITH THIS PROBLEM. TOYOTA WARRANTS THEM FOR 3 YEARS, 36K MILES BUT MOST SEEM TO FAIL JUST AFTER THE WARRANTY ENDS. MY 2011 RAV4, 4 CYL. WITH 51K MILES EXPERIENCED THIS PROBLEM 19 MONTHS (AND 46K MILES) AFTER MANUFACTURE (9/10) AND TOYOTA HAS REFUSED TO CORRECT THE PROBLEM. THE SOLUTION IS A $1000+ REPAIR. ALL OTHER EMISSIONS EQUIPMENT ON MY CAR IS WARRANTED FOR UP TO 80K MILES OR 8 YRS AND IS IN GOOD WORKING ORDER. *TR

Vehicle Speed Control
Filed Nov 16, 201210,500 milesNY

I WAS APPROACHING A TRAFFIC LIGHT IN LOW SPEED AND LIGHTENING MY PRESSURE ON THE GAS PEDAL WHEN THE CAR ACCELERATED AND LURCHED FORWARD. I PRESSED MY FOOT ON THE BRAKE PEDAL AND THE CAR CONTINUED ACCELERATING. I HAD TO VEER TO THE ADJACENT LANE SINCE I WAS GETTING TOO CLOSE TO THE CAR IN FRONT OF ME. THEN, THE CAR CAME TO A HALT. *TR

Vehicle Speed Control
Filed Nov 1, 20125,000 milesMD

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE CONTACT APPLIED THE BRAKE PEDAL AND NOTICED THE VEHICLE SUDDENLY LUNGED FORWARD INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY CONTINUALLY PUMPING THE BRAKE PEDAL. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Fuel/Propulsion System
Filed Oct 21, 20126,000 milesFL

I WAS DRIVING MY 2011 TOYOTA RAV4 ON OCTOBER 18,2012,AND UPON PULLING INTO MY DRIVEWAY, I PUT MY FOOT ON THE BRAKE PEDAL AND THE CAR BEGAN "ROARING" AND ACCELERATED RAPIDLY TOWARD MY HOUSE. I PRACTICALLY STOOD ON THE BRAKE PEDAL AND EVENTUALLY THE CAR STOPPED JUST SHORT OF CRASHING. IT TRAVELED A DISTANCE OF 60 FEET BEFORE STOPPING. WE PURCHASED THE CAR NEW AND IT HAS 6000 MILES ON IT. MY HUSBAND IMMEDIATELY CHECKED THE TOYOTA FLOOR MAT AND IT WAS IN PLACE SECURED BY THE "FIX" TOYOTA HAS INSTALLED(TWO CLIPS). NO OTHER MAT IS IN OUR CAR. WE HAD THE CAR TOWED TO LAKEWOOD TOYOTA. *TR

Tires
Filed Oct 15, 201219,985 milesIL

TL* THE CONTACT OWNS A 2011 TOYOTA RAV4 EQUIPPED WITH YOKOHAMA TIRES, SIZE P225/65/R17. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ONE OF THE TIRES EXPLODED. THE CONTACT WAS ABLE TO SAFELY PULL OVER. AFTER INSPECTING THE VEHICLE THE CONTACT SAW THAT THE FRONT PASSENGER SIDE TIRE SIDEWALL FAILED. THE VEHICLE WAS TOWED TO A BODY SHOP BECAUSE THERE WERE EXTERIOR DAMAGES TO THE FRONT PASSENGER SIDE OF THE FENDER, BUMPER, FRONT PASSENGER SIDE TRIM AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE AND LATER TOWED TO AN INDEPENDENT MECHANIC FOR THE TIRE REPAIR. THE VEHICLE WAS REPAIRED FOR ALL FOUR TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,985.

Service Brakes
Filed Oct 11, 2012PA

THERE IS IN ADEQUATE SPACING BETWEEN THE ACCELRATOR AND THE BRAKES ON THIS VEHICLE. I DRIVE 80 MILES A DAY, AND I HAVE TO ANGLE SO THAT I DON'T HIT THE TOP OF THE BREAK WHEN LIFTING IT OFF THE ACCELERATOR. THIS IS VERY DANGEROUS. ALSO, THE BRAKES DON'T WORK THAT WELL, THEY'RE NOT STABLE. *TR

Fuel/Propulsion SystemCrash
Filed Oct 4, 20128,100 milesNY

I WAS AT A STOP SIGN IN A PARKING LOT ATTEMPTING TO TURN LEFT TO POSITION MY CAR BEHIND A PICK-UP TRUCK (TOWING A TRAILER) WAITING TO TURN RIGHT. MY CAR SHOT AHEAD AND CRASHED INTO THE TRAILER. APPLYING THE BRAKE DID NOTHING. I FINALLY WAS ABLE TO PUT THE CAR IN REVERSE AND IT SHOT BACKWARDS AT THE SAME HIGH SPEED. I DON'T KNOW WHAT THE TACH READ--IT WASN'T A PRIORITY AT THE TIME. HAD THE TRUCK AND TRAILER NOT BEEN AHEAD OF ME, I WOULD HAVE SHOT ACROSS A HEAVILY TRAVELED HIGHWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED. LAST MARCH I WAS PULLING INTO MY GARAGE WHEN THE CAR ACCELERATED FORWARD INTO MY FREEZER AND THE BACK WALL OF THE GARAGE. I LIKE THE CAR BUT, FRANKLY, I'M AFRAID TO DRIVE IT NOW. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →