Page 6 of 7 · complaints 251–300 of 327

2009 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Vehicle Speed ControlCrash
Filed May 3, 20105,400 milesNC

2009 RAV-4 TOYOTA WAS TRAVELING UP A GRAVEL DRIVEWAY. AS IT PROCEEDED UP AN INCLINE THE CAR RAPIDLY ACCELERATED. THE DRIVER TRIED THE BRAKE TO NO AVAIL. FEARING THAT SHE WOULD BE UNABLE TO STOP, SHE VEERED OFF THE DRIVEWAY INTO THE WOODS. THE CAR HIT SEVERAL SMALL TREES AND THEN TURNED OVER ON ITS SIDE. THE AIRBAG WAS DEPLOYED. HIGHWAY PATROL REPORT WAS MADE. INCIDENT WAS REPORTED TO DEALERSHIP. DEALERSHIP DIRECTED THE CALL TO CALIFORNIA TOYOTA OFFICE. *TR

Vehicle Speed Control
Filed Apr 28, 20109,264 milesOH

TL-THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PARKED, THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE BUT THE VEHICLE SUDDENLY REVVED UP. THE CONTACT DEPRESSED THE BRAKE PEDAL FIRMLY AND SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT RPMS DECREASED AND THE VEHICLE BEHAVED NORMALLY AFTER FIVE SECONDS. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP. THE FAILURE MILEAGE WAS 9,264. THE CURRENT MILEAGE WAS 9,674. UPDATED 06/29/10 UPDATED 09/21/10*JB

Vehicle Speed Control
Filed Apr 22, 201015,000 milesNY

I HAVE A 2009 TOYOTA RAV4, AND TOOK IT IN TO THE DEALER FOR ACCELERATOR SHIM PLACEMENT AS PER THE RECENT RECALL. SINCE THE SHIM HAS BEEN PLACED, I HAVE BEEN EXPERIENCING PERIODIC EPISODES OF "JACKRABBIT" STARTS FROM A STOPPED POSITION. THE ACCELERATOR IS VERY TOUCHY, IT EITHER CREATES A PROLONGED MOMENT OF HESITATION, THEN JERKS FORWARD. THERE WAS ONE EPISODE WHEN THE VEHICLE RAPIDLY ACCELERATED, THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME. I RETURNED TO THE DEALER, BUT SINCE THEY COULD NOT REPLICATE THE CONCERN, THEY DISMISSED MY ISSUE. I AM ANNOYED THAT TOYOTA ACTED AS THOUGH THEY HAVE NEVER HEARD OF SUCH A THING. *TR

Vehicle Speed Control
Filed Apr 19, 20107,600 milesPA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THIS IS IN REGARDS TO COMPLAINT # 10325940 ON A 2009 TOYOTA RAV 4. THE DETAIL IN THE REPORT IS CORRECT WITH THE EXCEPTION OF THE VEHICLE WAS NOT DRIVEN TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO THE NEAREST DEALER ON A FLATBED TOW TRUCK. THE VIN # FOR THIS VEHICLE IS [XXX] . THE DEALER CLAIMED TO HAVE DONE AN APPROXIMATE 10 MILE ROAD TEST AND THE DIAGNOSTICS TOYOTA RECOMMENDED THAT THEY DO. THEN AFTER TREATING US NOT VERY NICELY AT ALL GAVE US THE STANDARD "IT WAS CAUSED BY A FLOORMAT" EXCUSES EVENTHOUGH THEY CLAIMED THAT THEY COULD NOT RECREATE THE INCIDENT USING A FLOOR MAT. THEY RETURNED WHAT IS IN MY OPINION AN UNSAFE VEHICLE TO US WITHOUT HAVING ANY CONCRETE PROOF OF WHAT HAPPENED. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Apr 16, 20107,600 milesPA

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 5 MPH COMING TO A STOP, THE RPMS SUDDENLY BEGAN TO INCREASE. THE CONTACT HAD TO STAND UP IN THE VEHICLE TO DEPRESS THE BRAKE PEDAL SINCE THE VEHICLE SEEMED AS IF IT WOULD SURGE FORWARD. THE VEHICLE WAS REPAIRED ACCORDING TO RECALL 10V017000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) BEFORE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND HE IS CURRENTLY WAITING FOR A RESPONSE WHEN THE COMPLAINT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT AND PROVIDED HER WITH A LOANER VEHICLE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 7,600.

Vehicle Speed Control
Filed Apr 16, 201014,300 milesPA

TH- THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT HAD THE VEHICLE SPEED CONTROL ACCELERATOR PEDAL RECALL REPAIR DONE ON THE VEHICLE ONE MONTH AGO. THE REPAIRS DONE FOR CAMPAIGN NUMBER 10V017000 DID NOT REPAIR THE VEHICLE. WHILE TRAVELING 35 MPH THE CALLER TRIED TO COME TO A STOP AND THE VEHICLE ACCELERATED. THE CALLER WAS ABLE TO BRING THE VEHICLE TO A STOP BY PLACING THE VEHICLE IN NEUTRAL. THE VEHICLE IS CURRENTLY AT THE DEALER BEING INSPECTED AGAIN. THE CONTACT DID NOT HAVE THE VIN NUMBER AT THE TIME OF THE COMPLAINT.THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 14300.RL

Vehicle Speed Control
Filed Apr 13, 201015,023 milesMI

I WAS DRIVING MY 2009 TOYOTA RAV4 ON MONDAY APRIL 5, 2010 AND WAS STOPPED AT A RED LIGHT WITH MY FOOT ON THE BRAKE WHEN I FELT GAS SEEMED TO REV UP. I FELT LIKE THE CAR WOULD HAVE LURCHED FORWARD HAD NOT MY FOOT BEEN ON THE BRAKE. ALSO TODAY AFTER MOVING FORWARD MY CAR MAINTAIN A 20 MILES AN HOUR SPEED WITHOUT MY PRESSING ON THE GAS PEDAL, APRIL 13TH, 2010. *TR

Vehicle Speed ControlCrash1 injured
Filed Apr 8, 201018,000 milesMA

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND UPON RELEASE, THE VEHICLE SUDDENLY ACCELERATED CAUSING A CRASH. NONE OF THE AIR BAGS DEPLOYED AND THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BUT HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000. UPDATED 06/10/10 *BF UPDATED 08/06/10*JB

Vehicle Speed Control
Filed Apr 7, 20108,850 milesNY

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE SUDDENLY ACCELERATED. THE ENGINE RPMS INCREASED UP TO 100. THE GEARS ALSO SHIFTED INTO NEUTRAL POSITION. THE ENGINE WAS TURNED OFF AND WITHIN A FEW MINUTES IT RESTARTED. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AFTER DRIVING THE VEHICLE. THE TECHNICIAN WAS ALSO UNABLE TO LOCATE A FAILURE CODE. A COMPLAINT WAS FILED WITH THE MANUFACTURER WHO ADVISED THE CONTACT TO SUBMIT AN ARBITRATION FORM AND POSSIBLY THE MANUFACTURER WOULD BUY BACK THE VEHICLE. THE FAILURE MILEAGE WAS 8,850. THE CURRENT MILEAGE WAS 8,758.

Vehicle Speed Control
Filed Apr 7, 20108,100 milesOH

APRIL 4, 2010 TOPIC: COMMUNICATION OF ENGINE ACCELERATION FROM: OMITTED VEHICLE: -TOYOTA RAV4 -PURCHASED 9/26/09 - -YEAR/MODEL: 2009/4443A -ENGINE: 3.5 LITER DOHC V6 ENGINE WITH DUAL VVT-I -PURCHASED FROM: GERMAIN TOYOTA OF COLUMBUS PROBLEM: TODAY, APRIL 4, 2010, MY WIFE WAS BACKING THE RAV4 INTO OUR CAR GARAGE. UPON GETTING THE CAR COMPLETELY ON THE FLOOR OF THE GARAGE (A LEVEL SURFACE), SHE WAS IDLING IN REVERSE SO THAT THE SUV WOULD FINISH BACKING UP TO INSURE THE GARAGE DOOR WOULD GO DOWN WITHOUT HITTING THE FRONT OF THE VEHICLE. SUDDENLY, THE ENGINE REVVED UP A FEW HUNDRED RPMS. WITH HER FOOT ALREADY ON THE BRAKE PEDAL SHE IMMEDIATELY PUSHED DOWN VERY HARD ON THE BRAKE PEDAL AND PUSHED THE CONSOLE GEAR SHIFT INTO NEUTRAL. THUS, MY WIFE WAS ABLE TO PREVENT THE SUV FROM IMMEDIATELY SPEEDING UP IN REVERSE WHICH PREVENTED THE VEHICLE FROM RAMMING INTO THE GARAGE WALL WHICH WAS APPROXIMATELY 4 TO 5 FOOT FROM THE BACK OF THE VEHICLE. THE ABOVE ACTION BY MY WIFE MAY HAVE TAKEN 2-3 SECONDS. HOWEVER, AFTER GETTING THE RAV4 INTO NEUTRAL , THE ENGINE IMMEDIATELY REVVED UP TO A FEW THOUSAND RPMS. WITHIN A VERY FEW SECONDS MY WIFE TURNED THE MOTOR OFF. FORTUNATELY, THE VEHICLE WAS IN NEUTRAL WHEN THIS ENGINE REVVING OCCURRED. I WAS IN THE HOUSE IN A ROOM DIRECTLY ABOVE THE GARAGE AND HEARD BOTH TIMES OF THE ENGINE REVVING. MY WIFE ALSO HAD A SIMILAR REVVING UP OF THE ENGINE THAT OCCURRED APPROXIMATELY 5 DAYS PREVIOUS TO MARCH 4, 2010 WHILE SITTING AT A RED LIGHT. SHE HELD THE BRAKE P

Service Brakes, Hydraulic
Filed Apr 6, 20102,000 milesTN

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING AT APPROXIMATELY 15 MPH WHEN HE NOTICED THE BRAKE PEDAL WENT TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP . THE DEALER TEST DROVE THE VEHICLE BUT COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. UPDATED 06/22/10. *LJ THE CONSUMER STATED THE BRAKES WENT TO THE FLOOR NUMEROUS TIMES, BEFORE REACHING THE DEALERSHIP. THE DEALERSHIP TOLD THE CONSUMER IT WAS NORMAL FOR THE BRAKES TO GO THE FLOOR WHEN STOPPING. THE CONSUMER STATED EVENTUALLY, THE DEALERSHIP FIXED THE VEHICLE AND THERE HAS BEEN NO PROBLEMS SINCE. UPDATED 07/14/10.*JB

Vehicle Speed Control
Filed Apr 5, 20105,000 milesMN

DROVE UP TO USE THE ATM AT BANK. PLACED CAR IN PARK AND USED ATM. WHEN I FINISHED, I PUT MY FOOT ON THE BRAKE AND SHIFTED INTO DRIVE. CAR ENGINE ACCELERATED AND CAR LURCHED FORWARD. A LARGE CLOUD OF SMOKE CAME OUT OF THE EXHAUST PIPE. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND TURN OFF THE ENGINE. PUTTING THE CAR IN NEUTRAL DID NOT STOP THE ENGINE FROM RACING. I PUSHED THE CAR AWAY FROM THE ATM AND CALLED THE TOYOTA DEALER, WHO CAME AND DROVE THE CAR TO THEIR GARAGE. THE DEALER FOUND NO RECORD OF THE EVENT ON THE CARS COMPUTER AND HAS TWICE TRIED TO RETURN THE VEHICLE TO ME. ONLY AFTER I THREATENED TO GO ON A LOCAL RADIO TALK SHOW, DID THE AGREE TO CONTINUE TO INVESTIGATE. I WAS ABLE TO OBTAIN VIDEO OF THE INCIDENT FROM THE BANK'S SECURITY CAMERAS AND HAVE SHARED THEM WITH THE TOYOTA DEALER AND WOULD BE HAPPY TO SHARE THEM WITH THE NHTSA. *TR UPDATED 07/26/10*JB UPDATED IVOQ 08/04/10*JB

Unknown or OtherCrash1 injured
Filed Mar 26, 2010CA

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) THESE EVENTS HAPPENED ON 12/22/10 IN SAN DIEGO. THE OWNER, MY CLIENT, WAS DRIVING A NEW 2009 TOYOTA RAV 4. HERE ARE THE VEHICLE SPECIFICS: TOYOTA RAV 4 5 DOOR 4X2 SUV VIN: [XXX] YR/MDL: 2009/4430A HERE IS HIS NARRATIVE: I WAS IN THE LEFT MOST LANE ON MIRAMAR BLVD. HEADED EAST TOWARDS THE 15 FWY. WHEN ALL OF A SUDDEN MY CAR 'JUMPED' FORWARD AND ACROSS THE CENTER INTO THE NEXT LANE AND INTO THE REAR OF A SEMI-TRUCK THAT WAS JUST TAKING OFF FROM A STOP AT THE LIGHT THAT HAD JUST TURNED GREEN. I REMEMBER DRIVING AND I REMEMBER THE CAR LUNGING ACROSS THE CENTER LANE AND THE SIGHT OF BEING RIGHT AT THE BACK OF THE SEMI-TRUCK ALL OF A SUDDEN. THEY FOUND ME UNCONSCIOUS AND I ENDED UP AT SCRIPPS HOSP. FOR A WEEK AND MY CAR WAS TOTALED. I WAS OFF WORK FOR 3 WEEKS AND I HAVE NOT REPLACED MY CAR BUT I AM CARPOOLING CURRENTLY. ACSC JUST FINISHED AN INSPECTION ON MY RAV 4 AND THE FOOT PEDAL AND DOES NOT RULE OUT THAT THE FOOT PEDAL HAD A PROBLEM STATING THAT TOYOTA NEEDS TO TAKE THE PEDAL OFF AND DIS-ASSEMBLE IT FOR A CONCLUSIVE ANSWER. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM AS THE VEHICLE SITS IN A AAA LOT IN SOUTHERN CALIFORNIA. IT HAS BEEN DEEMED A SALVAGE BY THE INSURER. *TR

Vehicle Speed Control
Filed Mar 25, 201013,285 milesCA

TL*THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH TURNING A CORNER AND THE VEHICLE BEGAN A JERKING MOTION. A SUDDEN LOSS OF POWER STEERING OCCURRED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CONTINUED ACCELERATION. THE VEHICLE SLOWED DOWN AFTER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE ACCELERATION FAILURE WAS UPDATED IN THE DATABASE. THE VEHICLE HAD PRIOR RECALL REPAIR PERFORMED AND THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE CONTACT STATES THERE ARE TWO PEOPLE IN THE FAMILY THAT DRIVE THE VEHICLE AND TWO PEOPLE HAVE EXPERIENCED ACCELERATION FAILURE OF THE VEHICLE. THE FAILURE MILEAGE WAS 13,285. THE CURRENT MILEAGE WAS 14,000.

Vehicle Speed Control
Filed Mar 23, 201018,500 milesNC

MY WIFE TOLD ME THAT HER TOYOTA RAV 4 SEEMED TO SURGE FORWARD WHEN SHE WAS TRYING TO STOP. A FEW DAYS LATER I WAS DRIVING HER CAR AND WAS APPROACHING A STOP LIGHT THAT HAD JUST TURNED RED. I STARTED TO SLOW DOWN AND APPLY THE BRAKE AND THE TOYOTA SUDDENLY ACCELERATED AND LURCHED FORWARD. FORTUNATELY, THERE WAS NO CAR IN FRONT OF ME OR I WOULD HAVE REAR-ENDED IT. I IMMEDIATELY PUT IT IN NEUTRAL AND PUT BOTH FEET ON THE BRAKE AND THE ENGINE ACCELERATED TO APPROXIMATELY 5000 RPM. I TURNED THE IGNITION OFF AND PULLED OVER. AFTER THE ENGINE SHUT OFF COMPLETELY, I RESTARTED THE CAR AND MANAGED TO GET HOME SAFELY. I CALLED THE DEALER, LEITH TOYOTA, AND THEY SAID TO BRING THE CAR IN RIGHT AWAY. THEY KEPT THE CAR SEVERAL DAYS AND RAN SOME TESTS, DROVE THE CAR BUT BECAUSE THEY WERE UNABLE TO REPLICATE THE SAME MECHANICAL OR ELECTRONIC PROBLEM, THEY COULD NOT OR WOULD NOT DO ANYTHING TO FIX THE PROBLEM. SO I FEEL THAT I AM LEFT WITH A VEHICLE THAT IS NOT SAFE TO DRIVE. AFTER LEARNING THAT SO MANY PEOPLE HAVE HAD THE SAME PROBLEM, IT IS NOW OBVIOUS THAT TOYOTA AND LEITH TOYOTA SOLD US THIS VEHICLE KNOWING THE PROBLEM EXISTED. THE GOVERNMENT NEEDS TO HOLD TOYOTA AND THE DEALERSHIPS RESPONSIBLE AND LIABLE FOR ANY ACCIDENTS THAT OCCUR FROM THIS PROBLEM AND REIMBURSE CONSUMERS THAT PURCHASED AND OWN VEHICLES THAT ARE UNSAFE DUE TO THIS MECHANICAL/ELECTRONIC PROBLEM.

Vehicle Speed Control › Accelerator Pedal
Filed Mar 18, 20104,390 milesNY

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, HE ATTEMPTED TO APPLY THE BRAKES WHEN THE VEHICLE SUDDENLY ACCELERATED. IN ORDER TO STOP THE ACCELERATION THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL GEAR. PRIOR TO THE RECENT FAILURE, THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHERE NHTSA RECALL# 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 4390 AND THE CURRENT MILEAGE WAS 4415. UPDATED 06/08/10.*LJ UPDATED 07/14/10.*JB

Vehicle Speed Control
Filed Mar 18, 201016,000 milesTX

SUDDEN ACCELERATION IN 2009 TOYOTA RAV 4 AFTER RECALL REPAIR. HAPPENED FOR THE 1ST TIME SINCE OWNERSHIP OF CAR 4 DAYS AFTER REPAIR. HAD CAR FOR APPROXIMATELY 1 YEAR. NEVER HAD ANY PROBLEMS. 4 DAYS AFTER REPAIR, WE WERE WEST BOUND ON FM 1709 IN SOUTHLAKE, TX APPROACHING LIGHT JUST TO THE EAST OF HIGH SCHOOL. WE WERE APPROACHING AT APPROX 30 MPH WITH SPEED DECREASING DUE TO RED LIGHT AND OTHER CARS ALREADY STOPPED AT LIGHT. CAR RPM'S INCREASED TO THE 3,000 RANGE. HAD TO APPLY STEADY TO HARD PRESSURE TO BRAKES. CAR WAS FIGHTING TO ACCELERATE, BUT WAS ABLE TO CONTINUE SPEED DESCENT. GOT CAR TO AROUND 15 MPH. CAR LURCHED INTO 1ST GEAR, RPM'S DECREASED TO AROUND 1,000 RANGE AND WE ALL WERE THROWN FORWARD IN OUR SEATS WHEN THE CAR LURCHED. *TR

Power Train › Automatic Transmission
Filed Mar 17, 2010600 milesPA

TOYOTA RAV 4 DESIGN DEFECT COMPLAINT: 1. FRONT PASSENGER MAY ACCIDENTALLY SHIFT THE GEAR STICK CAUSES IT TO MOVE TO NEUTRAL POSITION, SUCH RESULT IN THE CAR LOSE OF POWER. IF A PASSENGER ACCIDENTALLY PUSH THE STICK AND CAUSE IT TO REVERSE POSITION, THE CAR GET GO OUT OF CONTROL AND SPIN INTO ACCIDENT. 2. THE ACCIDENTALLY SHIFTING HAPPENED ONCE FOR ME IN THE FIRST 3 MONTH I OWN THE CAR. 3. EDUCATE PASSENGER NOT TO TOUCH THE GEAR STICK. *TR

Steering
Filed Mar 12, 20103,800 milesTX

ELECTRONIC POWER STEERING (EPS) AND FUEL GAUGE PROBLEMS: I BOUGHT MY BRAND NEW 2009 TOYOTA RAV4 SPORT V6 4X2 ON MAY 09, 2009 IN HOUSTON TEXAS. IT WAS ON DEC. 13, 2009 THAT I WAS TRAVELING ON INTERSTATE HIGHWAY I-10 FROM HOUSTON TO NEW YORK CITY. I WAS IN THE MIDDLE LANE OF I-10 BETWEEN EXIT 775A AND 776A. I WAS TRAVELING AT 65 MPH. SUDDENLY, I HEARD A "CLICK" FROM THE DASH BOARD AND THE EPS WARNING LIGHT CAME ON AND THEN I LOST THE ELECTRONIC POWER STEERING, I FELT MY STEERING WHEEL SO HARD AND COULD NOT TURN IT. I REALIZED THAT I WAS IN THE VERY DANGEROUS DRIVING SITUATION. I TRIED TO CALM DOWN AND PUT MY FOOT FIRMLY ON THE BRAKE PEDAL AND STARTED SLOWING DOWN MY CAR. IT TOOK ME ALMOST TEN MINUTES TO MOVE MY CAR TO THE ROAD SHOULDER AND STOPPED. I CALLED MR. ZHU - A MANAGER OF SALES DEPARTMENT AT MY TOYOTA DEALERSHIP IN HOUSTON TEXAS IMMEDIATELY AND REPORTED THIS INCIDENT. HE FOUND ME A PHONE NUMBER OF THE SERVICE DEPARTMENT AT FRED HAAS TOYOTA NEARBY AND ASKED ME TO CALL THEM AND GET MY CAR TOWED AND CHECKED. I CALLED THE NUMBER A COUPLE OF TIMES HOWEVER, NOBODY WAS THERE THEN. I TRIED TO RESTART CAR ENGINE FOR FIVE TIMES OR MORE, I FINALLY SOLVED THE EPS PROBLEMS. I CALLED MR. ZHOU AGAIN, AND TOLD HIM THAT NOBODY WAS THERE ANSWERING MY PHONE CALL. I ASKED HIM FOR THE ADDRESS OF THE FRED HAAS TOYOTA. I DROVE MY SICK CAR FOR 30 MINUTES VERY CAREFULLY TO FRED HAAS TOYOTA; UNFORTUNATELY, THE SERVICE DEPARTMENT WAS CLOSED ON SUNDAY. I CALLED MR. ZHU AGAIN AND TOLD HIM ABOUT IT.

Vehicle Speed Control › Accelerator Pedal
Filed Mar 10, 2010915 milesFL

I PURCHASED A NEW RAV4 2009 TOYOTA AND EXPERIENCED UNINTENDED RUNAWAY ACCELERATION ON THREE SEPARATE OCCASIONS. IT WAS FIRST BROUGHT TO A TOYOTA DEALER IN SANDY SPRINGS, ATLANTA AND WAS TOLD THAT THE ROTORS WERE WARPED. THEY WERE REPLACED BUT SOON AFTER THAT REPAIR, IT ACCELERATED OUT OF CONTROL AGAIN AND WAS BROUGHT TO DELRAY TOYOTA WHERE I PURCHASED THE CAR. THEY KEPT IT FOR 5 DAYS AND CALLED TO TELL ME THERE WAS "NOTHING WRONG" AND UNLESS THEY EXPERIENCED THE PROBLEM DURING A TEST DRIVE THERE WAS NOTHING THEY COULD DO. I HAD SOMEONE DRIVE THE CAR BACK TO MY HOME AND IT IS PRESENTLY SITTING IN MY GARAGE. SOON AFTER THE THIRD INCIDENT I WAS CALLED BY THE DEALER AND WAS TOLD TO BRING IT IN. THE CAR WAS TOWED TO DELRAY TOYOTA AND THEY TOLD ME THAT THE RECALL DID NOT PERTAIN TO MY CAR BECAUSE THE VIN # DIDN'T QUALIFY FOR REPLACEMENT OF THE GAS PEDAL WHICH WAS RECALLED ON OTHER RAV 4'S . IT WAS AGAIN RETURNED WITH NO REPAIR OF THIS SERIOUS SAFETY ISSUE AND IS PRESENTLY UNUSABLE BECAUSE I FEAR THAT THIS UNINTENDED ACCELERATION PROBLEM COULD CAUSE A SERIOUS ACCIDENT EFFECTING ME AND OTHERS. *TR UPDATED 04/21/10

Vehicle Speed Control
Filed Mar 10, 201012,300 milesWA

I HAVE A 2009 TOYOTA RAV4 THAT HAS UNEXPECTEDLY ACCELERATED 3 TIMES. WHEN I TRIED TO BRAKE THE PEDAL WAS HARD AND THE CAR ACCELERATED. I THREW IT IN NEUTRAL AND TOOK MY FOOT OFF THE BRAKE. THE CAR DIDN'T REV LIKE THE PEDAL WAS STUCK, INSTEAD IT CALMED DOWN AND CAME UNDER CONTROL. DEALER SAYS THEY CAN'T FIND ANYTHING WRONG. *TR

Service Brakes, Hydraulic
Filed Mar 10, 20104,661 milesKY

ON MY '09 TWO WHEEL DRIVE RAV4 I HAVE A RECURRING CYCLE OCCURRING APPROXIMATE EVERY 700 TO 1000 MILES. I HAVE TOO MUCH BRAKING. THE ABS SYSTEM FEELS AS IF IT GRADUALLY IS APPLIED TO A CERTAIN POINT. AT THAT POINT I HAVE THE WHEELS PULLED AND THE ABS INSPECTED ALONG WITH THE MANUAL EMERGENCY BRAKE. USUALLY, NOTHING IS FOUND. HOWEVER, WHEN THE WHEELS ARE REMOUNTED AND THE VEHICLE IS BACK ON THE GROUND, THE PROBLEM GOES AWAY. THE VEHICLE IS IN ALIGNMENT. WHILE THE PROBLEM EXISTS, ON COMING TRAFFIC PULLS AWAY FROM ME TO THE RIGHT SIDE OF THEIR LANE. AND TRAFFIC GOING THE SAME DIRECTION AS I AM PULLS TO THE LEFT OF THEIR LANE. MY FAMILY HAS FOLLOWED ME AND TOLD ME THE VEHICLE TRACKS TO THE LEFT IN THE FRONT OR "DOGLEGS" DOWN THE ROAD. IT TAKES MORE GAS PEDAL TO MAINTAIN THE SAME SPEED WHEN THE CYCLE OCCURS. WHEN YOU LIFT YOUR FOOT FROM THE GAS PEDAL (WHICH I HAVE HAD NO PROBLEM WITH) THE VEHICLE SLOWS QUICKLY. THERE IS A RUBBING IN THE WHEELS WHILE THE CYCLE IS OCCURRING. THE DELIVERING TOYOTA DEALER WILL NOT CHECK OUT THE VEHICLE; THE SERVICE MANAGER INDICATING THERE IS NOTHING WRONG WITH THE VEHICLE YET THERE HAS BEEN SEVERAL VISITS TO THE DEALERSHIP WHERE WARRANTY REPAIRS HAVE BEEN ATTEMPTED. I BELIEVE THEY HAVE GIVEN UP AS THE PROBLEM IS SIMPLY OVER THEIR HEADS. IF OTHER DRIVERS CONTINUE TO SEE THE VEHICLE IS NOT TRACKING STRAIGHT WHY CAN REPAIRS BE MADE BY TOYOTA? THE VEHICLE HAS APPX 12,6010 AND THIS HAS BEEN OCCURRING SINCE 4661 MILES. I NOW TAKE THE VEHICLE TO INDEPENDENT

Vehicle Speed ControlCrash
Filed Mar 8, 20109,800 milesTX

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATES SHE WAS DRIVING 25MPH WAS DRIVING IN TRAFFIC AND THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATES THEY TOOK THE VEHICLE TO THE DEALER AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 9,800. THE CURRENT MILEAGE IS 9,820.

Service Brakes, Hydraulic
Filed Mar 8, 20104,500 milesNJ

TO BEGIN, MY CAR HAS ALREADY HAD THE TOYOTA RECALL "FIX" AND SHOULD HAVE BEEN FINE. I WAS DRIVING MY TOYOTA RAV4 (2009) AND APPROACHING A FOUR WAY STOP. WHEN I WENT TO HIT THE BRAKES, THERE WAS A SLIGHT GRINDING NOISE. THE CAR SLOWED A BIT BUT DID NOT STOP AND KEPT ON MOVING THROUGH THE STOP SIGN. I ENDED UP GOING THROUGH THE INTERSECTION (LUCKILY NO ONE WAS COMING) AND COMING TO A STOP ALMOST 50 FEET PAST. MY HUSBAND DROVE THE CAR HOME AND WE LATER TOOK IT TO THE DEALER (NO OTHER INCIDENTS THEN). THE DEALER INSPECTED THE BRAKES AND ACCELERATION BUT COULD NOT FIND A CAUSE. THEY KEPT THE CAR FOR SEVERAL DAYS BUT ENDED UP RETURNING IT TO US AND SAYING IT IS FINE, AS THEY COULD NOT FIND A SPECIFIC CAUSE TO THIS INCIDENT. I AM 8 MONTHS PREGNANT, AND CURRENTLY WILL NOT DRIVE THE CAR UNTIL I CAN BE REASSURED THIS WILL NOT HAPPEN AGAIN. *TR

Vehicle Speed Control
Filed Mar 8, 201050 milesIN

ALTHOUGH MY CAR WAS FIXED IN THE TOYOTA RECALL, I BELIEVE THE PROBLEM STILL EXISTS. IT IS BETTER, BUT NOT BEST. WHEN I PRESS ON THE ACCELERATOR SOMETIMES THE CAR JERKS FORWARD MUCH FASTER THAN YOU WOULD EXPECT. IT USED TO DO THIS MORE OFTEN AND TO A GREATER DEGREE, BUT STILL DOES DO IT ON OCCASION. I NOTICED THIS WHEN I FIRST BOUGHT THE CAR, BUT PUT IT OFF TO PRESSING DOWN ON THE ACCELERATOR TOO HARD. THEN I BEGAN TO THINK THAT IF THAT WAS THE CASE IT WOULD HAPPEN ALL THE TIME. I PURPOSELY TRY TO GO FORWARD GENTLY, BUT AM NOT ABLE TO SOMETIMES. *TR

Service Brakes, Hydraulic
Filed Mar 7, 20101,234 milesCT

MY 2009 RAV4 HAS AN INEFFECTIVE AND DANGEROUS BRAKING SYSTEM. WHEN I APPLY THE BRAKES, THE ENGINE, AT TIMES, RUNS AT A HIGHER THAN NORMAL SPEED WHEN APPROACHING A STOP LIGHT OR STOP SIGN. OFTEN I FEEL THAT I MUST MOVE THE TRANSMISSION LEVER INTO NEUTRAL TO AVOID AN ACCIDENT. THE ENGINE REVS AT ABOUT 1500 OR 2000RPM WHEN SHIFTED INTO NEUTRAL. KEEPING THE SHIFT LEVER IN 'D' SOMETIMES CAN CAUSE EXCESSIVELY LONG STOPS. THIS PROBLEM HAPPENS SPORADICALLY AND I DON'T KNOW WHEN IT WILL HAPPEN. THIS PROBLEM STARTED SOON AFTER, WITHIN A WEEK, OF DELIVERY OF THE RAV4. THE VEHICLE WAS BRAND NEW WITH 8 MILES ON THE ODOMETER. I CALLED THE DEALER AND THE SERVICE MANAGER TOLD ME THAT THERE WAS NO MECHANICAL ADJUSTMENT TO CORRECT THE IDLE SPEED. I HOPED THAT THE IDLE ISSUE WOULD RESOLVE ITSELF IN TIME. IT HAS ONLY GOTTEN WORSE FROM THE FREQUENCY PROSPECTIVE. I AM A REALTOR AND NEED TO TAKE MY CLIENTS TO SEE HOMES. I AM CONCERNED ABOUT ANYONE WHO MAY IN THE VICINITY OF THIS DANGEROUS VEHICLE AND HAVE STOPPED USING IT FOR MY REAL ESTATE ACTIVITIES. I BROUGHT THE VEHICLE TO THE DEALER FOR THE ACCELERATOR "SHIM" REPAIR ON 2/26/10 WITHIN 15 MILES OF THE SERVICE "FIX" THE EXCESSIVE IDLE SPEED PROBLEM WAS STILL THERE. *TR

Vehicle Speed Control
Filed Mar 7, 20102,700 milesME

WHILE COMING TO AN INTERSECTION, I WAS BRAKING. DURING THE BRAKING, THE VEHICLE SUDDENLY BOLTED (ACCELERATED) AHEAD FOR A PERIOD OF 5 SECONDS. (VEHICLE ACCELERATED DURING BRAKING PROCESS ) I CONTINUED TO KEEP FOOT ON BRAKE, PRESSING WITH A LOT MORE FORCE. DURING THE "INCIDENT", I WAS ABLE TO TURN WHEEL SHARPLY TO THE RIGHT, TO AVOID HITTING A VEHICLE DIRECTLY IN FRONT OF ME. NEEDLESS TO SAY, I WAS VERY SHAKEN, AS WAS MY 100% DISABLED HUSBAND, ALSO IN THE FRONT SEAT. WE TOOK VEHICLE TO TOYOTA DEALER, ON EBRUARY 10, 2010, (2, 766 TOTAL MILEAGE) AND 30 MINUTES OF THEIR TIME WAS GIVEN TO MY TOYOTA. THEY CHECKED IT OVER, TRYING TO FIND THE PROBLEM. THEY SAID "THEY COULD NOT FIND A PROBLEM"., AND SENT ME ON MY WAY. THEY GAVE ME AN "800" NUMBER TO CALL, AND OUR 2 PHONE CALLS TO THEM, WAS A WASTE OF TIME. THEY SAID THEY WOULD SEND ME ARBITRATION PAPERS, WHICH I HAVE NOT RECEIVED. I DON'T SEE WHY I HAVE TO GO TO ARBITRATION FOR THEM TO FIX MY VEHICLE, WHEN IT IS STILL UNDER WARRANTY. * THEY RESET ECM/PCM TEST DROVE OP CODE 895994 3/99. CHECKED ECU FOR DTC SCAN TOOL CHECK DTC AND OPERATION. HOURS 0.50 DEALER REFUSES TO DO MORE TESTING BECAUSE TOYOTA WILL NOT AUTHORIZE IT. I FEEL THAT MY VEHICLE IS "A DEATH TRAP" AND I WILL NOT DRIVE IT. IN THE MEANTIME, I AM STILL MAKING MONTHLY PAYMENTS ON IT, AND CONSIDER IT A "DEAD HORSE PAYMENT" . *TR

Vehicle Speed ControlCrash
Filed Mar 4, 20101,000 milesNY

AT A LOCAL MALL I WAS STOPPED AND WAITING FOR A PARKING SPOT TO BECOME AVAILABLE. WHEN A PARKING SPOT BECAME OPEN, I WAS WITHIN 5' TO 10' FOOT OF THE PARKING SPOT ENTRANCE. WHILE MAKING 90% RIGHT SWING FROM A DEAD STOP I LIGHTLY PUT PRESSURE ON THE ACCELERATOR PEDAL OF OUR 2009 TOYOTA RAV4 IT LUNGED FORWARD AND ACCELERATED RAPIDLY I APPLIED THE BRAKE PEDAL HARD BUT WAS NOT ABLE TO TOTALLY STOP THE CAR IN THE SHORT DISTANCE OF THE PARKING SPACE AND AT ABOUT 1 TO 2 MILES PER HOUR OUR AUTO HIT A CEMENT 'LLED YELLOW POST DIVIDER THAT SEPARATED MY PARKING AREA FROM THE ONE AHEAD, LEAVING US WITH A CRACKED LOWER GRILL AND SIGHTLY DENTED BUMPER. LUCKILY NO ONE WAS INJURED, BUT WE WERE VISIBLY SHAKEN. I TOOK OUR AUTO TO THE TOYOTA DEALER SERVICE DEPT. AND THEY PERFORMED WHAT THEY CALLED A > HEALTH CHECK TEST< . IN THEIR REPORT THEY STATED > ALL SYSTEMS OPERATING PROPERLY -- NO ADVERSE OPERATION NOTED < . WE RECEIVED OUR 2009 RAV4 ON JULY 29, 2009. FROM THE BEGINNING TILL THE PRESENT WE HAVE HAD A LUNGING OR A RAPID START FROM {A COMPLETE STOP} TO {A START- -TAKE OFF } WITH VERY LITTLE PRESSURE ON THE ACCELERATOR, WHEN THE PROBLEM MANIFESTS IT SELF THE ACCELERATION IS FAST ENOUGH TO THROW PEOPLE BACK IN THEIR SEATS, THIS HAPPENS RANDOMLY ABOUT 20% OF THE TIME, {ETC} GIVEN OR TAKEN OF THE EST. TIME FRAME UNKNOWN, YOU NEVER KNOW WHEN OR HOW OFTEN IT MAY HAPPEN IN A ROW. TIME FRAME HAS NOT BEEN IDENTIED SO FAR. I HAVE HAD THIS CHECKED BY THE SAME SERVICE DEPT. THREE TIMES SO FAR, LAST TI

Vehicle Speed Control
Filed Mar 4, 20109,000 milesOH

I OWN A 2009 TOYOTA RAV4. MY CAR WAS NOT STOPPING PRIOR TO RECALL-SPOKE WITH TOYOTA AND THEY CONTACTED DEALER TO COME TO MY HOME AND PICK UP MY CAR, AS IT WAS NOT STOPPING FOR MY AND I WOULD NOT DRIVE THE CAR. RECALL (ACCELERATOR PEDAL REINFORCEMENT BAR) PERFORMED 2/5/2009. I CALLED DEALERSHIP TO SCHEDULE ANOTHER APPOINTMENT AS THE GAS PEDAL IS VERY TOUCHY AND MY CAR IS ACCELERATING WHEN MY FOOT IS ON THE BRAKE AND I CAN NOT STOP CAR. THE DEALERSHIP LOOKED AT CAR AND TOLD ME THAT THERE WAS NO PROBLEM-THE STANDARD LINE "OUR SERVICE TECHNICIAN WAS UNABLE TO DUPLICATE CUSTOMER CONCERN". I AGAIN HAVE A CAR THAT HAS A SAFETY CONCERN THAT WILL NOT STOP AT TIMES AND TOYOTA IS UNWILLING TO RESOLVE THIS ISSUE FOR ME. *TR

Vehicle Speed ControlCrash1 injured
Filed Mar 4, 201010,000 milesNY

OUR RAV4 WAS APPARENTLY NOT INCLUDED IN THE LAST RECALLS BUT I NOW BELIEVE THIS IS INCORRECT. ON 2/27 I REAR-ENDED A TRUCK GOING ABOUT 30-35 MPH. I ORIGINALLY THOUGHT I HAD MISSED THE BRAKE PEDAL AND BY THE TIME I REALIZED THE CAR WAS NOT STOPPING I HAD TO SLAM MY BRAKES AND TRIED TO TURN TO MISS THE CAR IN FRONT OF ME. AFTER CHECKING FURTHER I'M NOT SURE HOW I WOULD HAVE EVEN BEEN ABLE TO ENTIRELY MISS THE PEDAL. I WAS VERY SHAKEN UP AND THOUGHT I HAD IMAGINED THAT THE CAR WAS ACCELERATING AFTER I HAD ORIGINALLY BRAKED UNTIL I OVERHEARD MY 8 YR OLD DAUGHTER TALKING TO SOMEONE ELSE AND SAYING SHE 'FELT LIKE WE WERE GOING FASTER INSTEAD OF STOPPING". IF NOT FOR THE URGING OF FRIENDS AND FAMILY AND AFTER RESEARCHING, I'M NOT SURE I WOULD HAVE EVEN THOUGHT IT WAS A TOYOTA PROBLEM. LUCKILY I WAS THE ONLY PERSON TO BE INJURED WITH A SPRAINED FOOT, BUT IF THIS CAN HELP TO SAVE SOMEONE ELSE FROM A POTENTIALLY FATAL CRASH I WOULD FEEL THAT I HAVE DONE MY PART. PLEASE PUSH TOYOTA TO FIND OUT THE REAL PROBLEM AND GET IT FIXED. I'M NOT SURE HOW I AM EVEN GOING TO BE ABLE TO DRIVE THAT TRUCK AGAIN WITHOUT FEELING CONFIDENT THAT MY FAMILY AND I ARE SAFE. *TR

Vehicle Speed Control
Filed Mar 3, 201011,200 milesNJ

CURRENTLY, I OWN A 2009 RAV4 THAT WAS NOT APART OF THE RECALL DUE TO THE FACT THE CAR WAS MANUFACTURED IN JAPAN. HOWEVER, I AM EXPERIENCING SUDDEN ACCELERATION IN MY VEHICLE AND TOYOTA IS DOING NOTHING TO RESOLVE THIS ISSUE. ON A DAILY BASIS WHEN I DRIVE THE CAR AND I AM PRESSING ON THE ACCELERATOR PEDAL THE CAR SUDDENLY JERKS AND THE RPM'S JUMP AND JERKS ME FORWARD. I FIND THAT IT HAPPENS MORE FREQUENTLY ON A RAINY OR WET DAYS BUT DOES OCCUR EVERYDAY. THIS CAR IS A SAFETY HAZARD AND I HAVE BEEN TOLD BY TOYOTA THAT IT IS THE WAY I AM DRIVING HOWEVER, MY HUSBAND DRIVES MY CAR AND EXPERIENCES THE SAME THING WHEN STEPPING ON THE ACCELERATOR PEDAL. TOYOTA NEEDS TO FIX MY PROBLEM. *TR

Service Brakes, Hydraulic
Filed Mar 2, 20101,500 milesPA

I BOUGHT A 2009 RAV 4 WITH 12 MILES ON IT. I TOOK IT BACK TO DEALERSHIP WITH 1500 MILES BECAUSE OF GRINDING IN ROTORS, THEY TOLD ME THAT THERE WAS RUST ON IT. I ASKED FOR PAPERWORK STATING THIS AND THEY TOLD ME THAT THEY DID NOT DO ANY. I THEN TOOK IT BACK WITH 3200 MILES ON IT AND THE SAME ANSWER TO RUST AND NO PAPERWORK AGAIN BECAUSE THEY GROUNDED IT OFF. IT NOW HAS 8000 MILES ON IT AND THE ROTORS ARE GRINDING SO BAD THAT METAL SHAVINGS ARE COMING OUT AND I AM AFRAID TO LET ME WIFE DRIVE IT. I CALLED PRESTON MOTORS THE DEALERSHIP I BOUGHT IT AT AND THEY TOLD ME THEY WOULD PUT ME ON THE WAITING LIST BECAUSE THEY HAVE SO MANY RECALLS THEY ARE HANDLING NOW. WHAT IS IT GOING TO TAKE A SEVERE WRECK TO GET THIS FIXED? *TR

Vehicle Speed Control › Accelerator Pedal
Filed Mar 1, 20108,300 milesMA

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATED THAT THE ACCELERATOR PEDAL RECALL REPAIR WAS PERFORMED AND HE IS NOT SATISFIED WITH THE RESULTS. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME; HOWEVER, HE IS CONCERNED ABOUT THE SAFETY RISK. THE DEALER SHOULD ALSO CHECK THE ELECTRICAL SYSTEM IN THE VEHICLE. THE CURRENT MILEAGE WAS 8,300.

Vehicle Speed Control
Filed Feb 26, 2010200 milesNY

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE DRIVER STATED THAT HE WAS MAKING A U-TURN INTO A DRIVEWAY. WHEN HE PRESSED THE BRAKE PEDAL THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN AND ALMOST CRASHED INTO A BRICK WALL. THE DRIVER STATED THAT HE SLAMMED ON THE BRAKES AND THE VEHICLE STOPPED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 3,000. UPDATED 03/12/10. *LJ UPDATED 07/16/10*JB

Vehicle Speed ControlCrash
Filed Feb 24, 2010400 milesNY

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE LUNGED OR RAPIDLY ACCELERATED FROM A COMPLETE STOP. IN ONE INSTANCE, HE APPLIED THE BRAKE PEDAL BUT WAS NOT ABLE TO STOP THE VEHICLE. AT APPROXIMATELY 2-3 MPH, HE HIT A CEMENT DIVIDER IN A PARKING LOT WHICH CAUSED DAMAGE TO THE LOWER GRILL. HE ALSO NOTICED THAT THE FAILURE RANDOMLY OCCURRED ABOUT 20% OF THE TIME WHILE DRIVING. HE TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG. ON 02/17/2010, THE DEALER INSTALLED A METAL PLATE BEHIND THE ACCELERATOR PEDAL THREE TIMES. HE CALLED THE MANUFACTURER AND SPOKE WITH A REPRESENTATIVE WHO INSTRUCTED HIM TO TAKE THE VEHICLE BACK TO THE DEALERSHIP. THE CONTACT STATED THAT THE PROBLEM STILL OCCURRED EVEN AFTER THE REPAIR WAS PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 5,100. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

Vehicle Speed Control
Filed Feb 24, 20104,000 milesNY

MY 09 TOYOTA RAV4 ( BOUGHT LAST AUGUST IN QUEENS NEW YORK) HAD THE SAME KIND OF PROBLEM THAT, THE CAR SPEED UP SUDDENLY AND ALMOST PUNCH THE FRONT CAR WHEN I WAS PUSHING BRAKE, STOPPING AND WAITING FOR TRAFFIC LIGHT FROM RED TO GREEN. IT WERE HAPPENED TWO TIMES LAST YEAR, AND ALSO, SOMETIMES, WHEN THE CAR IS RUNNING ON THE WAY, THE SPEED SUDDENLY UP. I THINK THE PROBLEM IS CAUSED BY IT'S CONTROL SYSTEM LIKE SOFTWARE POOR DESIGN IN ANTI-INTERFERING/ELECTRONIC NOISES. *TR

Engine and Engine Cooling
Filed Feb 23, 2010OH

I PURCHASED MY 09 RAV4 IN JUNE 2009. I NOTICED AN ODD ODOR A FEW TIMES WHILE RUNNING THE AIR CONDITIONER & ASSUMED IT WAS FROM THE EXHAUST FORM THE CARS IN FRONT OF ME. WHEN I BEGAN USING THE HEAT IN THE FALL, I STARTED SMELLING A BAD, BURNING, ALMOST CHEMICAL SMELL COMING OUT OF THE VENTS. ON DEC 29, 2009, I TOOK MY CAR TO THE DEALERSHIP & TOYOTA TOLD THEM TO REPLACE THE EVAPORATOR, CABIN AIR FILTER & DISINFECT/DEODORIZE THE VENTS & THAT WOULD FIX THE PROBLEM WHICH THEY SAID WAS MOLD IN THE SYSTEM. IT IS NOW FEB. 23, 2010 & THE SMELL IS BACK & MY CAR IS SITTING AT THE DEALERSHIP BECAUSE IT MAKES ME SICK TO DRIVE IT. THE SERVICE MANAGER IS WAITING TO HEAR FROM TOYOTA WHAT TO DO NEXT & SAYS IT IS A PROBLEM WITH ALOT OF TOYOTAS. WHY HASN'T THERE BEEN AN INVESTIGATION &/OR RECALL FOR THIS PROBLEM? IT IS A HEALTH ISSUE FOR ANYONE INHALING THAT DISGUSTING AIR FROM THOSE VENTS. I THINK IT NEEDS TO BE LOOKED INTO SINCE I HAVE FOUND OTHER COMPLAINTS ON-LINE ABOUT THE SAME ISSUES. IS THE HEALTH/SAFETY OF TOYOTA OWNERS NOT IMPORTANT TO TOYOTA? OTHER THAN THIS ISSUE, I LOVE MY RAV & I REALLY WOULD LIKE TO BE DRIVING IT INSTEAD OF THE YARIS THEY LOANED ME UNTIL MINE IS FIXED. *TR

Engine and Engine Cooling › Engine
Filed Feb 23, 2010CO

NEW TOYOTA ELECTRONICS PROBLEMS MY RAV4 SOMETIMES DOES HAVE INTERMITTENT ACCELERATOR 'STICKING' PROBLEMS, EVEN THOUGH THE ACCELERATOR PEDAL HAS FULLY RETURNED TO IDLE CONDITIONS. DURING THE WINTER I OFTEN WHERE SORELS. I THOUGHT THAT BECAUSE OF MY BOOTS I WAS HITTING BOTH THE BRAKE AND ACCELERATOR. ONE TIME I EVEN HAD TO PUSH THE TRANSMISSION INTO NEUTRAL TO MAKE A STOP, CURSING THE TOYOTA DESIGNER WHO PUT THE BRAKE PEDAL SO CLOSE TO THE ACCELERATOR (ANOTHER PEDAL DESIGN FLAW?). FROM THEN ON I WAS VERY CAREFUL TO KEEP MY FOOT ON JUST ONE PEDAL. HOWEVER, I STILL NOTICED PROBLEMS SOMETIMES, AND NOW THIS "PSEUDO RECALL" HAS SOLVED A DILEMMA I HAD. THE PROBLEM IS NOT WITH UNINTENDED ACCELERATION, IT IS WITH IMPAIRED DECELERATION. THE ENGINE IS FIGHTING AGAINST THE BRAKING SYSTEM BECAUSE THE ENGINE DOES NOT RETURN TO IDLE SOON ENOUGH. WITH THE OLD MANUAL ACCELERATOR LINKAGE SYSTEMS, YOU COULD FEEL WHEN YOU LET OFF THE GAS. NOW INSTEAD THE COMPUTER IS DECIDING HOW TO SLOW THE ENGINE. THIS IS WHERE THE PROBLEM LIES. WHAT "BONE HEADED" TOYOTA ENGINEER ALLOWED BOTH THE ACCELERATOR AND BRAKE TO WORK AT THE SAME TIME ON A "DRIVE BY WIRE" SYSTEM? THERE IS NO MECHANICAL LINKAGE TO UNDO, SO HITTING THE BRAKE SHOULD DEFEAT THE ACCELERATOR (I.E. QUICKLY RETURN THE ENGINE TO IDLE MODE). THAT IS ALL THAT WAS NEEDED TO PREVENT THIS PROBLEM. THIS IS AT LEAST ONE PROBLEM WITH THE TOYOTA ELECTRONIC THROTTLE SYSTEM. IT IS A TOYOTA 'MYTH' TO INSIST THERE IS(ARE) NO ELECTRONIC PROBLEM(S). WHAT OTHER

Power Train › Automatic Transmission
Filed Feb 23, 20102,000 milesIN

THE TRANSMISSION IN MY 2009 TOYOTA RAV4 SEEMS TO SLIP. WHEN I PRESS ON THE ACCELERATOR FROM A COMPLETE STOP, THE VEHICLE VIOLENTLY JERKS 2 OR 3 TIMES BEFORE IT TAKES OFF. IT DOESN'T HAPPEN EVERY TIME, BUT IT HAPPENS AT LEAST 3 TIMES A DAY. *TR

Vehicle Speed Control
Filed Feb 22, 201012 milesWA

SINCE I BOUGHT MY 2009 TOYOTA RAV4 (6CYL) IN JULY 2009, I HAVE EXPERIENCED CONSISTENT JACKRABBIT STARTS. THE DAY AFTER I BOUGHT IT, I DISCUSSED THIS WITH THE SALESMAN WHO HANDLED MY TRANSACTION. HE SEEMED UNCONCERNED AND TOLD ME TO DISCUSS IT WITH THE SERVICE DEPARTMENT AT THE 5000 MILES CHECK. VIRTUALLY EVERY TIME I ATTEMPT TO SMOOTHLY ACCELERATE FROM A STOP, I AM THROWN BACK INTO MY SEAT AND THE VEHICLE ACCELERATES RAPIDLY. ON A COUPLE OF OCCASIONS I NEARLY HIT THE CAR IN FRONT OF ME. ON FEB 1, 2010, I BROUGHT THIS TO THE ATTENTION OF THE SERVICE DEPARTMENT OF MICHAEL'S TOYOTA IN BELLEVUE, WA, WHEN I TOOK MY VEHICLE IN TO HAVE THE ACCELERATOR PEDAL CHECKED - MINE WAS A DENSO AND DID NOT REQUIRE MODIFICATION. THEY REPORTED "NO DEFECT," AND THAT MY VEHICLE DRIVES LIKE EVERY OTHER RAV4. IF THAT IS THE CASE, THERE IS NO DOUBT A RISK THAT THIS JACKRABBIT TENDENCY WILL CAUSE ACCIDENTS. I AM CONVINCED THAT THE COMBINATION OF TOYOTA'S ELECTRONIC ACCELERATOR PEDALS AND THE HARDWARE/SOFTWARE TOYOTA USES TO CONTROL THE ENGINES ARE FAULTY. I HAVE LISTED THE DATE OF INCIDENT AS THE DAY I BOUGHT THE RAV4, BUT THE JACKRABBIT ACCELERATIONS HAPPEN EVERY DAY! *TR

Vehicle Speed Control
Filed Feb 20, 201012,707 milesWI

I WAS TOLD MY 2009 RAV4 WAS NOT SUBJECT TO THE TOYOTA RECALL. YET I HAVE EXPERIENCED INVOLUNTARY ACCELERATION ON TWO OCCASIONS. BOTH TIMES I WAS SLOWING DOWN TO MAKE A LEFT HAND TURN, HAVING ALMOST SLOWED TO A STOP WHEN THE RPM'S ACCELERATED TO 5,000 - 6,000. THE FIRST TIME I WAS SLOWING DOWN FROM 30 MPH TO ABOUT 10 MPH WHEN THE CAR SPED FORWARD AS I WAS TURNING. I ALMOST HIT A SIGN ON A MEDIAN BUT WAS ABLE TO STOP THE CAR BY SLAMMING ON THE BRAKES. THIS WAS IN NOVEMBER 2009 OVER THREE MONTHS AFTER THE RAV4 WAS PURCHASED BUT BEFORE I KNEW ABOUT THE RECALL. I BROUGHT THE VEHICLE INTO THE KOLOSSO TOYOTA DEALERSHIP FOR THE FIX A FEW WEEKS AGO. I WAS NOT TOLD MY CAR WAS NOT PART OF THE RECALL BUT WAS TOLD I WAS "ALL SET" FOR THE TIME BEING BUT THAT THERE MAY BE ADDITIONAL FIXES REQUIRED IN THE FUTURE THAT WERE STILL BEING EVALUATED. TODAY, THIS INVOLUNTARY ACCELERATION OCCURRED AGAIN. I HAD BEEN TRAVELING ON A TWO LANE HIGHWAY. SPEED LIMIT WAS 50 MPH. I HAD SLOWED DOWN, ALMOST TO A STOP IN PREPARATION TO TURN LEFT. THE CAR WAS GOING LESS THAN 10 MPH, MY FOOT WAS ON THE BRAKE PEDAL WHEN THE RPM'S SUDDENLY SHOT UP TO 5,000 - 6,000. I PRESSED DOWN ON THE BRAKE HARDER AND PUT THE CAR IN NEUTRAL TO STOP IT FROM PROPELLING FORWARD. IT TOOK MANY SOME TIME FOR THE ENGINE TO STOP REVVING. THIS NEARLY CAUSED AN ACCIDENT INTO ONCOMING TRAFFIC. WHEN I CALLED TOYOTA ABOUT THIS, AS I WAS AFRAID TO CONTINUE DRIVING THE CAR, I LEARNED THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAD A DENSO

Service Brakes, Hydraulic
Filed Feb 17, 20102,200 milesVA

ON 2 OCCASIONS I HAVE HAD THE BRAKES ON MY TOYOTA RAV4 GO AWAY. I PUT ON THE BRAKE AND THERE IS NOTHING THERE. IT GOES DOWN TO THE FLOORBOARD. IF YOU REAPPLY THE BRAKES THEY COME BACK WITH THE PEDAL STRONGER THAN BEFORE. I WENT TO THE TOYOTA DEALER AND THEY APPEAR TO KNOW WHAT IT IS BUT DISCOURAGED ME FROM PUTTING THE CAR IN FOR REPAIR. FIRST THEY LOST MY "APPOINTMENT" THEN THEY TOLD ME I HAD TO LEAVE THE CAR FOR SEVERAL DAYS. NOW I WORRY WHENEVER I HAVE TO STOP. *TR

Vehicle Speed Control
Filed Feb 17, 20104,900 milesKS

TL*THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT WAS AT A TRAFFIC LIGHT THE VEHICLE SURGED FORWARD. SUDDENLY, EXTREME FORCE WAS APPLIED TO THE BRAKES TO PREVENT THE VEHICLE FROM ACCELERATING. THE FAILURE HAS HAPPENED MORE THAN FOUR TIMES. THE CONTACT STATED THAT THE VEHICLE HAS A DENSO ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 4,900.

Structure
Filed Feb 17, 2010CO

HELLO. I WOULD LIKE TO ADD AN ISSUE TO THE TOYOTA INVESTIGATIONS. I HAVE A 2009 TOYOTA RAV4. THIS MODEL/YEAR IS INCLUDED IN SEVERAL OF THE RECALLS. UPON CALLING THE TOYOTA DEALER I WAS INFORMED THAT MY VEHICLE WAS MANUFACTURED IN JAPAN AND IS NOT SUBJECT TO THE RECALLS. IF THE PROBLEMS ARE INDEED DESIGN PROBLEMS, WHY ARE VEHICLES MANUFACTURED IN JAPAN EXCLUDED FROM THE RECALLS? THANK YOU. *TR

Service Brakes, HydraulicCrash
Filed Feb 15, 2010MD

HI, MY FRIEND HAS A 2009 TOYOTA TUNDRA THAT THE BRAKE PEDAL DRIFTS TO THE FLOOR IN UNDER 3 MINUTES AND UNDER 1 MINUTE IN MOST INSTANCES. IN NOVEMBER OF 2009 I WAS REAR-ENDED BY A 2009 RAV4 IN PHILADELPHIA, PA THAT HAD SIMILAR PROBLEMS. THE OTHER DRIVER CLAIMED HE WAS BRAKING BUT THE VEHICLE WOULD NOT STOP AND HE HAD THE PEDAL TO THE FLOOR. THERE WAS NO SOUND OF SCREECHING TIRES BEFORE BEING REARENDED. *TR

Vehicle Speed Control
Filed Feb 13, 20101,000 milesNY

I PURCHASED MY 2009 RAV4 ON JUNE 19, 2009. WITH ONLY A FEW HUNDRED MILES (LESS THAN 1000) ON THE VEHICLE, I TRAVELED TO ANNAPOLIS, MD ON JULY 20, 2009. AFTER DRIVING ON THE EXPRESSWAY FOR MOST OF THE AROUND 200 MILES, I EXITED AND UPN STOPPING FOR TRAFFIC, I EXPERIENCED THE ACCELERATOR STICKING (DID NOT COME BACK UP UPON DECELERATION). I LUCKILY WAS ABLE TO STOP THE CAR BEFORE A COLLISION, USING CONSIDERABLE FORCE ON THE BRAKES. THE ACCELERATOR DID RETURN TO A NORMAL POSITION AFTER 2-3 SECONDS. I NEVER DID EXPERIENCE THE PROBLEM AFTERWARDS AND I NOW HAVE AROUND 5400 MILES ON THE VEHICLE. I DID DISCUSS THE PROBLEM WITH THE DEALER MONTHS AFTER THIS INCIDENT AND THEY DID INSTALL THE RECALL DEVICE ON THE ACCELERATOR. I HAVE NOT NOTICED ANY PROBLEMS SINCE. I AM REPORTING THIS SINCE MY EXPERIENCE WITH THE ACCELERATOR SEEMS TO BE DIFFERENT FROM OTHERS. MY ACCELERATOR STUCK WHEN THE VEHICLE WAS NEARLY NEW AND HAD VERY LITTLE WEAR. *TR

Electronic Stability Control (esc)
Filed Feb 9, 20109,000 milesWI

I WAS TRAVELING ON I-94 FROM MADISON, WI TO MINNEAPOLIS, MN IN LATE DECEMBER. THE INTERSTATE WAS IN GOOD DRIVING CONDITION -- NO ICE, SNOW, OR RAIN. IT WAS A NICE DAY WITH LITTLE WIND AND TEMPERATURE IN THE MID-20'S. I WAS IN THE LEFT LANE, PASSING A SLOWER CAR IN THE RIGHT LANE. I WAS TRAVELING AT 75 MPH WITH CRUISE CONTROL ON. JUST AS I PULLED AHEAD OF THE OTHER CAR, MY 2009 TOYOTA RAV4 PULLED VIOLENTLY TO THE LEFT. I THOUGHT WE MIGHT ROLL, BUT THEN THE CAR STABILIZED AND I WAS ABLE TO MAINTAIN CONTROL. THERE WAS NO OBVIOUS EXTERNAL CAUSE FOR THE LURCH TO THE LEFT. IT FELT LIKE A BLOWOUT, BUT WE STOPPED TO CHECK THE TIRES AND THEY WERE FINE. IT COULDN'T HAVE BEEN WIND SHEER BECAUSE THERE WAS VERY LITTLE WIND. THERE WERE NO POTHOLES IN THE ROAD. AT THE TIME I THOUGHT THE CAR TO MY RIGHT MIGHT HAVE HIT A ROCK OR SOMETHING AND SENT IT SLIDING INTO MY PATH. I SUPPOSE THAT'S A POSSIBILITY, BUT I DIDN'T SEE ANYTHING BEHIND ME IN THE REAR VIEW MIRROR, SO I THINK IT'S UNLIKELY. I'M WONDERING IF A MALFUNCTION OF THE ELECTRONIC STABILITY CONTROL OCCURRED THERE HAS BEEN NO RECURRENCE. *TR

Service Brakes, Hydraulic
Filed Feb 5, 201085 milesNC

1. PURCHASE OF 2009 TOYOTA RAV4 LIMITED EDITION 2. POOR RESPONSE IN BRAKING. REQUIRES ALMOST TWICE THE DISTANCE TO STOP. THE CONSEQUENCES ARE THAT YOU ALMOST INEVITABLY PANIC AS IF YOU WERE GOING TO REAR END ANOTHER VEHICLE. 3. RETURNED VEHICLE TO DEALER WHO SAID BRAKES WERE WORKING PROPERLY. *TR

Vehicle Speed Control
Filed Feb 5, 20102,600 milesMN

1. AS I WAS PULLING INTO A PARKING PLACE IN A PARKING LOT, MY 2009 TOYOTA RAV4 ACCELERATED RAPIDLY AND DROVE UP ON THE SIDEWALK. I IMMEDIATELY SLAMMED MY FOOT ON THE BRAKE AND MANAGED TO STOP THE CAR JUST BEFORE IT WOULD HAVE RUN INTO THE WALL AHEAD OF ME. BEFORE TURNING INTO THE PARKING PLACE, I HAD SLOWED WAY DOWN TO MAKE THE 90 DEGREE TURN AND I APPLIED ONLY GENTLE PRESSURE ON THE ACCELERATOR TO PULL INTO THE PARKING SPOT. 2. I HAVE HAD THIS CAR SINCE SEPTEMBER 2009 AND HAVE NEVER HAD AN EXPERIENCE LIKE THIS BEFORE. 3. I HAVE AN APPOINTMENT WITH MY TOYOTA DEALER NEXT TUESDAY, FEB 9, TO INSERT A PIECE OF METAL TO STOP THE ACCELERATOR FROM STICKING. BUT I'M AFRAID THIS MAY NOT SOLVE THE PROBLEM, SINCE THIS DID NOT SEEM TO BE THE RESULT OF THE ACCELERATOR STICKING; THE ACCELERATOR WAS ONLY SLIGHTLY DEPRESSED WHEN THE CAR SPEEDED UP BY ITSELF. *TR

Vehicle Speed Control
Filed Feb 4, 20105,000 milesMA

GIVEN THE NEWS ABOUT TOYOTA ACCELERATOR PEDAL ISSUES AND NOW 2010 PRIUS ABS ISSUES, I FEEL IT'S IMPORTANT TO REPORT THE FOLLOWING: IN OCTOBER 2009, MY 2009 TOYOTA RAV4 EXPERIENCED THE FOLLOWING ISSUE (THIS IS TAKEN DIRECTLY FROM TOYOTA DEALER'S SERVICE INVOICE): "CUSTOMER STATES BRAKE PEDAL GOES TO THE FLOOR AND DOESN'T FEEL LIKE THE VEHICLE IS STOPPING PROPERLY. PLEASE ADVISE. DEPRESSES ALL THE WAY HAPPENS INTERMITTENTLY. TECH VERIFIED CUSTOMER CONCERN POOR BRAKE PEDAL CASE # TA092880189. REPLACED MASTER CYLINDER/REPLACE ABS ACTUATOR. REPLACE ABS ACTUATOR PER TECH ASSIST REC OPN # 44050-42330." IN OTHER WORDS, WE HAD OBSERVED THAT WHEN APPLYING THE BRAKE PEDAL, IT OFTEN DEPRESSED QUICKLY AND NEARLY ALL THE WAY TO THE FLOOR BEFORE PROVIDING NORMAL BRAKE PEDAL RESISTANCE AND BRAKING ACTION SUFFICIENT TO SLOW AND STOP THE CAR'S FORWARD PROGRESS, AND AT THAT POINT WITH VERY LITTLE BRAKE PEDAL PHYSICAL DEPRESSION SPACE LEFT BEFORE REACHING THE PEDAL'S LIMIT. AFTER I ORIGINALLY BROUGHT THE ISSUE TO MY LOCAL TOYOTA DEALERSHIP (LEXINGTON TOYOTA, LEXINGTON, MA, 781.861.7400), THEY INFORMED ME THEY HAD NOT PREVIOUSLY SEEN THIS ISSUE AND HAD TO CONSULT WITH TOYOTA'S U.S. HEADQUARTERS FOR TROUBLESHOOTING AID. THEN FOR SEVERAL DAYS THE DEALERSHIP PROVIDED ME WITH ONGOING UPDATES, EXPLAINING THAT TOYOTA WAS ACTIVELY INVESTIGATING THE MATTER AND DID NOT HAVE AN IMMEDIATE RECOMMENDED SOLUTION. THIS WENT ON FOR NEARLY A WEEK, AND SO IT SEEMED TO ME THAT THIS WAS A PROBLEM TOYOTA HQ HAD NOT P

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →