Page 4 of 7 · complaints 151–200 of 327

2009 Toyota RAV4 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Suspension
Filed Apr 2, 2014TN

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION ) AND STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

Engine
Filed Feb 12, 201420,000 milesWV

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IN REVERSE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE FOUR WHEEL DRIVE FAILED TO FUNCTION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FOUR WHEEL DRIVE NEEDED TO BE RESET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 20,000.

Steering
Filed Feb 7, 2014107,480 milesNH

STEERING: DURING NEW HAMPSHIRE STATE INSPECTION MECHANIC FAILED VEHICLE DUE TO EXCESSIVE PLAY IN WHEEL ASSEMBLY BECAUSE OF DEFECTIVE ELECTRONIC POWER STEERING RACK. NOTE: VEHICLE HAD NEVER BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE VIBRATION DUE TO ROAD OR OFF ROAD DRIVING EXPERIENCED. REMEDY: REPLACE ELECTRONIC POWER STEERING RACK AND ACCESSORIES. OF THE THREE OTHER RAV4'S OWNED BY DRIVER, ALL DROVE OVER 200,000 MILES WITHOUT STEERING PROBLEMS. WHEELS: DURING NEW HAMPSHIRE STATE INSPECTION MECHANIC FOUND REAR AXLE SEALS LEAKING. NOTE: VEHICLE HAD NEVER BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE VIBRATION DUE TO ROAD OR OFF ROAD DRIVING EXPERIENCED. REMEDY: REPLACE REAR AXLE SEALS. *TR

Air Bags
Filed Feb 1, 201427,788 milesMI

EXTENSIVE RODENT DAMAGE TO WIRING HARNESS, PASSENGER AIR BAG, HEAT/AC DUCTS, HEADLINER, CARPETING FRONT & REAR, INSTRUMENT PANEL, AND MANY MORE MISC. PARTS. REPAIR COSTS - $10,257.91 BECAUSE TOYOTA CHOSE TO MAKE THIS CAR WITH A SMALLER CARBON FOOTPRINT USING EDIBLE PRODUCTS (SOY FOAM, RICE HUSKS, ETC.) IN PLACE OF PETROLEUM FOR MUCH OF THE PLASTIC PARTS. THIS MATERIAL IS NOW ATTRACTIVE TO RODENTS AND THEY DESIGNED THE AIR INLET TO THE HEATER WITHOUT A SCREEN WHICH ALLOWS RODENTS ENTRY TO THE VEHICLE. IT BECOMES A SAFETY ISSUE BECAUSE THE AIR BAG WAS DAMAGED ENOUGH TO REQUIRE REPLACEMENT. MY TOYOTA HAS BECOME THE INCREDIBLE EDIBLE CAR. *TR

Suspension
Filed Jan 31, 2014TN

I JUST WANT TO KNOW HOW LONG TOYOTA HAS TO REPAIR THE REAR SUSPENSION ARM THAT YOU RECALLED, IT SEEMS AROUND A COUPLE OF YEARS AGO? I'VE HEARD NOTHING FROM THEM ABOUT REPAIRING THIS PROBLEM, JUST THAT THEY ARE WORKING ON TRYING TO FIND A RESOLUTION. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE. THANK YOU FOR YOUR HELP. *TR

Vehicle Speed Control
Filed Jan 18, 201474,000 milesDE

WE HAVE A LOUD, INTERMITTENT GRINDING OR RATTLING NOISE THAT OCCURS USUALLY DURING ACCELERATION BUT OFTEN WHEN CRUISING AS WELL. WE CHECKED ONLINE AND OTHERS HAVE HAD A SIMILAR PROBLEM BUT DEALER CLAIMS THEY DO NOT KNOW WHAT IT IS. *TR

Vehicle Speed Control
Filed Jan 6, 201498,000 milesIL

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT HE STARTED THE IGNITION AND SHIFTED FROM PARK INTO DRIVE WHEN SUDDENLY, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WITH A RAPID INCREASE IN ENGINE RPMS. IN ADDITION, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT MENTIONED THAT THERE WAS A HUGE PILE OF SNOW THAT STOPPED THE VEHICLE HOWEVER THE WHEELS WERE STILL SPINNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 98,000.

Suspension
Filed Jan 2, 201436,000 milesFL

I NOW REGRETTABLY OWN A 2009 TOYOTA RAV4. I BOUGHT THIS VEHICLE IN SEPTEMBER 2013 FROM A CAR MAX DEALER IN POMPANO BEACH FLORIDA. I WAS NOT TOLD THAT THE CAR HAD TWO RECALLS THAT HAVE NOT BEEN TAKEN CARE OF. I BROUGHT CAR BACK TO CAR MAX SEVERAL TIMES, THEY DID VARIOUS REPAIRS, NEW BRAKES AND ALIGNMENT. THEN I LOOKED ONLINE AND SAW THAT THIS CAR HAS TWO RECALLS. I BROUGHT THE CAR TO TOYOTA OF DEERFIELD BEACH FLORIDA AND WAS TOLD BY THE MECHANIC THAT THIS PARTICULAR MODEL WAS NOT ON RECALL. I CONTINUED TO DRIVE THIS CAR BUT THE STEERING IS VERY LOOSE AND THE WHEEL DO NOT LINE UP PROPERLY. I CALLED TOYOTA USA AND THEY TOLD ME THAT THIS CAR IS ON RECALL TO BRING IT BACK TO THE DEALER. I BROUGHT IT BACK TO TOYOTA OF DEER BEACH AND WAS TOLD BY THE MANGER [XXX], THAT THEY HAD ALREADY INSPECTED THE CAR AND ANY FURTHER INSPECTION WOULD COST ME MONEY. I CALLED TOYOTA USA BACK, WHILE STILL AT THE DEALER AND HAD THEN TALK TO [XXX] BUT THIS DID NOT HELP. HE REFUSED TO INSPECT THE CAR OR OFFER ANY REMEDY. HE SAID THAT I COULD PAY $89.00 FOR AN ALIGNMENT. I WENT HOME AND CALLED TOYOTA USA AGAIN. THEN THEY TOLD ME THAT THE CAR WAS INSPECTED IN MAY 2013 BEFORE I OWNED IT. I ASKED, WHAT WAS THE OUT COME OF THE INSPECTION. THEY COULD NOT ANSWER, MERELY STATED THAT I WILL BE CONTACTED BY THEM AND THAT THERE ARE NOT PARTS AVAILABLE FOR THE RECALL. ONE OF THE RECALLS CONCERNS THE REAR SUSPENSION, ETC.THAT THEY CAN WEAR OUT AND MAY CAUSE DAMAGE. THE OTHER IS THE COMPUTER SYSTEM THAT NEEDS TO BE RE

Power Train
Filed Oct 31, 2013500 milesPA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHEN ATTEMPTING A DOWNWARD TURN, THE VEHICLE SPORADICALLY FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 35,000. ..UPDATED 12-30-13 *BF

Tires
Filed Oct 4, 201318,000 milesVT

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH YOKOHAMA G91 TIRES, SIZE 235/65/17(NA). THE CONTACT NOTICED THAT THE TIRE TREAD WAS PREMATURELY WORN ON ALL FOUR TIRES AND ALSO EXHIBITED SEVERAL CRACKS. THE FOUR TIRES WERE REPLACED BY AN INDEPENDENT TIRE CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE DOT NUMBER WAS UNAVAILABLE.

Suspension
Filed Aug 8, 201370,000 milesMA

I BROUGHT MY 2009 TOYOTA RAV 4 INTO THE ROMANO TOYOTA (6400 BASILE ROWE EAST SYRACUSE, NY 13057) SERVICE DEPARTMENT AFTER RECEIVING A RECALL NOTICE FOR POSSIBLE RUSTING IN THE REAR SUSPENSION BAR. THE SERVICE DEPARTMENT ASSURED ME THAT THEY HAD THOROUGHLY CHECKED THE RECALLED PART, AND EVERYTHING WAS FINE. 5 MONTHS LATER, I WAS DRIVING 55 MPH ON A 3-LANE HIGHWAY, AND I SUDDENLY LOST CONTROL OF MY CAR. WHEN I WAS ABLE TO LOOK AT MY CAR, THE REAR PASSENGER TIRE WAS HANGING AT A 45 DEGREE ANGLE TO THE CAR. AN INDEPENDENT AUTO BODY SHOP CONFIRMED THAT THE REAR SUSPENSION BAR (THE PART THAT WAS RECALLED, AND THAT TOYOTA ASSURED ME WAS PERFECTLY FINE 5 MONTHS BEFORE), HAD COMPLETELY RUSTED THROUGH. ROMANO TOYOTA REFUSED TO DISCUSS THE PROBLEM WITH US, AND SIMPLY REPEATED THAT "IF THEY LOOKED AT THE PART, THEN IT WAS FINE." WHILE TOYOTA CORPORATE CONFIRMED THE FINDINGS OF THE INDEPENDENT AUTO BODY SHOP AND REIMBURSED US FOR THE COSTS OF REPAIR, AS FAR AS I'M AWARE, TOYOTA HAS NOT TAKEN ANY STEPS TO ENSURE THAT THIS TERRIFYING (AND POTENTIALLY DEADLY) EXPERIENCE DOES NOT HAPPEN TO ANOTHER DRIVER. *TR

Engine
Filed Jul 10, 2013RI

BROUGHT VEHICLE IN FOR A RECALL AND OIL CHANGE, AND WAS TOLD THAT THE WATER PUMP HAS FAILED AND REQUIRES REPLACEMENT AT A COST OF OVER $700. UPON RESEARCH, THIS EARLY WATER PUMP FAILURE APPEARS TO BE A COMMON PROBLEM WITH RAV4'S, ALTHOUGH NO RECALL HAS BEEN ISSUED YET. *TR

Vehicle Speed Control
Filed May 30, 201375,000 milesOH

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED. THE CONTACT APPROACHED A TRAFFIC STOP AND APPLIED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE GEAR WAS SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Vehicle Speed Control
Filed May 16, 201316,000 milesPA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE ENGINE RPM FAILED TO DECREASE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND OUT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 22,000. *TR

Engine
Filed May 7, 201349,000 milesCA

I NOTICED A STRANGE RATTLING NOISE FROM THE ENGINE WHEN STARTING MY CAR 1ST THING IN THE MORNING AND WHEN STARTING IT AFTER IT HAS SAT FOR A FEW HOURS; I RESEARCHED ONLINE FOR OTHER SIMILAR COMPLAINTS AND FOUND THAT TOYOTA HAS DISCOVERED AN ISSUE WITH THE CAM SHAFT ON SOME VEHICLES. I HAVE JUST LEARNED OF A 2ND RECALL ON MY VEHICLE, THIS ONE FOR THE REAR SUSPENSION AFTER VISITING THE TOYOTA WEBSITE, BUT I FOUND NOTHING ABOUT A RECALL REGARDING THE CAM SHAFT. I HAD PLANNED ON BRINGING THE CAM SHAFT ISSUE TO THE ATTENTION OF THE SERVICE TECH WHEN I TAKE THE VEHICLE IN FOR THE REAR SUSPENSION RECALL BUT AM UNSURE IF ANYTHING WILL BE DONE. PLEASE ADVISE. *TR

Steering
Filed May 2, 201355,000 milesWA

VEHICLE EXPERIENCES LOUD "CLUNKING" NOISE AND NOTICEABLE SHAKING IN STEERING WHEEL WHILE TURNING AT SLOWER SPEEDS. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE AND I AM SERIOUSLY CONCERNED OF STEERING OR RELATED SUBCOMPONENT FAILURE WHILE DRIVING IN THE MIDST OF TRAFFIC. AFTER DOING SOME RESEARCH I NOTICED MY SYMPTOMS ARE FAIRLY WIDE-SPREAD AMONGST OTHER RAV 4 OWNERS. *TR

Air BagsCrash1 injured
Filed Apr 30, 201357,000 milesWV

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES AT 45 MPH, THE BRAKES FAILED TO RESPOND, CAUSING HIM TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS THROWN INTO THE WINDSHIELD AND SUSTAINED NUMEROUS SEVERE TO MODERATE INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FRONT END WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A FIELD REPRESENTATIVE WOULD BE DISPATCHED THE FOLLOWING DAY TO FURTHER INSPECT THE VEHICLE. ONE MONTH LATER, THE REPRESENTATIVE STILL HAD NOT PERFORMED THE INSPECTION. THE MANUFACTURER STATED THAT SINCE THE REPAIRS HAD ALREADY BEGUN, THEY WOULD NOT BE ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 57,000. UPDATED 10/28/2014*LJ UPDATED 7/14/2015*JS

Electrical System
Filed Apr 2, 201333,960 milesCA

WHILE STOPPED AT RED LIGHT WITH RIGHT FOOT ON BRAKE, ENGINE SUDDENLY ACCELERATED TO VERY HIGH RPM. SHIFTED TO NEUTRAL AND ENGINE REVVED EVEN HIGHER. TURNED OFF IGNITION. SIGNAL TURNED GREEN AND SINCE I WAS IN TRAFFIC, DECIDED TO TRY TO START ENGINE AGAIN. ENGINE STARTED AND PERFORMED NORMALLY. IMMEDIATELY DROVE TO TOYOTA DEALER WHO SAID THEY COULD FIND NOTHING WRONG. WE ARE NOW AFRAID TO DRIVE THIS VEHICLE! THINGS COULD HAVE BEEN MUCH WORSE HAD WE BEEN MOVING IN TRAFFIC! *TR

Steering
Filed Mar 26, 201390,000 milesMA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE HEARD FROM THE STEERING WHEEL WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

Wheels
Filed Mar 10, 2013400,023 milesCT

I WRITE THIS LETTER SEEKING FOR HELP. SINCE THE YEAR 2011 I AM HAVING SERIOUS PROBLEMS WITH THE RIGHT WHEEL OF MY CAR WHERE THE TIRE STICKS CONSTANTLY. THE PANEL SHOWS THE LIGHT ON FOR ALL TIME. IN TWO YEARS ALREADY BOUGHT TWO TIRES, MY CAR IS THE YEAR 2009, I CONSIDER A NEW CAR. THE VISITS BEGAN TO BE FREQUENT IN THE COMPANY TOYOTA, WITH REPORT OF BUYING ANOTHER TIRE. I WONDER IF THIS PROBLEM BECOMES NORMAL. BECAUSE CHILDREN ARE IN MY CAR DAILY. *TR

Air BagsCrash
Filed Feb 26, 201346,100 milesOH

MY DAUGHTER WAS DRIVING THE RAV 4 AND HAD TO SWERVE OFF THE ROAD TO AVOID A CAR. SHE HIT A TELEPHONE POLE, BUT THE AIR BAGS DID NOT DEPLOY. THERE WAS QUITE A BIT OF FRONT END DAMAGE, BUT AT NO TIME DID THE AIR BAGS DEPLOY. *TR

SteeringCrash
Filed Jan 28, 201330,000 milesMA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL BEGAN TO PULL TO THE RIGHT AND CAUSED THE CONTACT TO CRASH INTO A POLE. THE VEHICLE WAS DESTROYED AND THERE WERE NO INJURIES. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

Suspension
Filed Jan 24, 201332 milesCA

SINCE THIS CAR WAS BOUGHT ON SEPT 18, 2009 IT HAS HAD A SHIMMY PROBLEM. DEALER COULD NEVER FIND ANYTHING WRONG BUT WOULD DO AN ALIGNMENT AND TIRE ROTATION WHEN HE TOOK IT IN FOR AN OIL CHANGE AT 19,265 MI ON NOV 8, 2011, THEY TOLD MY FATHER HE NEEDED TIRES AND THAT A LUG NUT WAS MISSING. HE TOOK IT DOWN THE BLOCK TO A TIRE SHOP WHO STATED THE CAR WAS UNSAFE TO DRIVE WITHOUT AT LEAST 2 NEW TIRES AND AN ALIGNMENT. THEN ON MAY 20, 2012 REPLACED THE OTHER 2 TIRES AT 23,192 MI. HE HAS HAD PROBLEMS WITH THE LUG NUTS REPLACING 3 DIFFERENT ONES NOW. THE LAST LUG NUT THAT WAS MISSING THE LUG STUD WAS BROKEN ALSO. WHEN I TOOK IT TO THE DEALER TO BE TO HAVE 2 OF THE RECALLS FIXED AND THE LUG STUD REPLACED ON NOV 30, 2012 THEY EVEN SAID THESE RAV4'S HAVE BEEN HAVING THESE ISSUES. WE JUST RECEIVED A FIFTH RECALL NOTICE, A SECOND RECALL ON THE SUSPENSION. CORPORATE DOES NOT FILL ANY OF THE ABOVE ISSUES ARE RELATED NOR THEIR RESPONSIBILITY, THAT WE NEED TO GO TO THE ORIGINAL TIRE MANUFACTURE REGARDING THE TIRE ISSUE, THEY ALSO STATED HIS WARRANTY EXPIRED IN SEPT 2012. MY FATHER HAS THE 7YR-70,000 MILE PLATINUM WARRANTY, (THE LAST DEALERSHIP I TOOK IT TO ALSO STATED THE WARRANTY HAD EXPIRED ON 9/12/2012). TOYOTA CORP GAVE ME THE PH NO FOR EXTRA CARE EXTENDED WARRANTY REGARDING THE LACK OF COVERAGE AND SAID TO WAS POSSIBLE IF WE ACTUALLY HAD THE EXTENDED WARRANTY THAT THEY COULD DO SOMETHING FOR US. WHEN I SPOKE WITH THEM THEY STATED THE WARRANTY WAS IN THE NATIONAL SYSTEM AND HAD NO REASON A

Steering
Filed Jan 22, 201366,000 milesNY

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A STRANGE NOISE WAS EMITTED FROM THE STEERING COLUMN WHILE MAKING A TURN. THE CONTACT STATED THE FAILURE OCCURRED WHEN DRIVING BETWEEN 10 AND 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE INTERMEDIATE STEERING SHAFT WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Power Train
Filed Jan 12, 201326,000 milesPA

I WAS COMING TO A STOP AT TRAFFIC LIGHT. AS I SLOWED DOWN WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY BEGAN TO SURGE. SINCE MY FOOT WAS ALREADY ON THE BRAKE I WAS ABLE TO PUSH DOWN HARDER ON IT TO STOP IT FROM HITTING THE CAR AHEAD OF ME. WITHIN A SECOND OR TWO, AS THE ENGINE CONTINUED TO SURGE, I SHIFTED THE TRANSMISSION INTO PARK. WHEN I DID THIS THE ENGINE SURGED EVEN MORE. I THEN TURNED OFF THE ENGINE BY TURNING THE KEY WHICH DID SHUT EVERYTHING DOWN. I THEN RESTARTED THE ENGINE AND IT RAN NORMALLY. I WAS SOMEWHAT SHAKEN UP BY THE INCIDENT. NOTE THAT THIS HAD NOTHING TO DO WITH THE FLOOR MATS OR HITTING THE WRONG PEDAL. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME THE INCIDENT OCCURRED-IF IT HADN'T BEEN I WOULD HAVE CRASHED INTO THE CAR IN FRONT OF ME. *TR

Electrical System
Filed Dec 26, 201246,000 milesMD

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT ONCE THE HEADLIGHTS WAS DEACTIVATED, THE RADIO FAILED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR THE DEALER FOR INSPECTION OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 46,000. *TR

Steering
Filed Dec 14, 201233,000 milesAZ

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN INSPECTOR WAS SENT TO FURTHER ASSESS THE VEHICLE FAILURE. THE INSPECTOR WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

SteeringCrash
Filed Oct 31, 201233,000 milesCA

I STARTED MY CAR AND ATTEMPTED TO REVERSE OUT OF MY DRIVEWAY - BUT IT STARTED THEN STOPPED AND WOULD NOT MOVE - THE POWER STEERING EMERGENCY LIGHT HAD TURNED ON AND THE POWER STEERING WASN'T WORKING. I TOWED THE CAR TO MY TOYOTA DEALERSHIP. THEY TOLD ME THE COMPUTER WAS FAULTY (ON A 3 YEAR OLD CAR ?!!) AND I NEEDED A NEW ONE AT A PART COST OF ABOUT $700 AND LABOR COST OF $300-$400. THE CAR WAS JUST OUT OF WARRANTY BUT THEY AGREED TO PAY FOR THE PART IF I PAID FOR THE LABOR. I WAS SUSPICIOUS OF WHY THEY AGREED TO DO THIS, BUT I AGREED. THE FOLLOWING WEEK I DROVE MY CAR DOWN MY DRIVEWAY AND ONTO THE ROAD AND AS I WAS TURNING THE POWER STEERING FAILED AGAIN, THE LIGHT CAME ON AGAIN, AND I COULD NOT STEER SO I CRASHED INTO A HEDGE. (BUT I COULD HAVE CRASHED AT HIGH SPEED AND BEEN KILLED) . I TOWED THE CAR TO THE TOYOTA DEALERSHIP - NOW THEY TELL ME THEY ARE REPLACING THE WHOLE STEERING COLUMN, AT NO COST TO ME. OBVIOUSLY THEY KNOW THERE IS A PROBLEM. IF YOU GOOGLE IT, LOTS OF PEOPLE HAVE HAD POWER STEERING ISSUES AND EVEN CRASHED AT HIGH SPEEDS. THIS IS A LIFE THREATENING FAULT. PLEASE LOOK FOR A PATTERN. *TR

Unknown or Other
Filed Oct 24, 2012PR

2009 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE DEFECT AND COST *TGW DOCUMENT WAS WRITTEN IN SPANISH.

Engine
Filed Oct 11, 201227,000 milesVA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT NOTICED THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING LIGHT STAYED ON CONSTANTLY. ALSO, THE CONTACT MENTIONED THAT THE NOISE VOLUME IN THE CABIN OF THE VEHICLE WAS EXTREMELY LOUD WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Steering
Filed Sep 7, 201242,600 milesTX

VEHICLE STARTING A POPPING/BINDING FEEL WHEN MAKING A TURN LEFT OR RIGHT AT ABOUT 36000 MILES. IT BECAME MORE PRONOUNCED AND BY 42000 MILES IT COULD BE FELT WHEN SITTING STILL. TOYOTA TSO ISSUED TO REPLACE THE INTERMEDIATE STEERING SHAFT. I FEEL THAT THIS IS A PROGRESSIVELY DANGEROUS CONDITION THAT WILL CAUSE FAILURE AND LOSS OF LIFE ONE DAY. COST THE REPLACE SHAFT, $517.00. SEARCH FINDS MANY, MANY RAV4 OWNERS HAVE THIS COMPLAINT. *TR

Power Train
Filed Sep 5, 201275,676 milesMO

WHILE BRAKING (AT ABOUT 5 MPH) TO MAKE A TURN INTO OUR CARPORT, THE VEHICLE BEGAN TO ACCELERATE WITH A RAPID INCREASE IN ENGINE RPMS. IN ORDER TO STOP THE VEHICLE, THE GEAR WAS SHIFTED INTO PARK (TRIED TO SHIFT IT INTO NEUTRAL, BUT ENDED UP IN PARK). CAR RETURNED TO IDLE. IMMEDIATELY CHECK THE FLOOR MAT TO FIND IT WAS NOT A FACTOR. CALLED TOYOTA DEALERSHIP IN THE AREA AND MADE APPOINTMENT FOR FOLLOWING WORK DAY. AFTER 1-1/2 WEEKS AT THE DEALERSHIP, THEY CHECKED THE VEHICLE AND SAID NOTHING WAS FOUND WRONG WITH IT. HE NOTED THAT THE FLOOR MATS WERE AFTER MARKET FLOOR MATS AND NOT RECOMMENDED. I EXPLAINED THAT THIS WAS CHECKED IMMEDIATELY AFTER THE CAR RETURNED TO IDLE AND WAS NOT A FACTOR. HE ASSURED ME THAT EVERYTHING WAS CHECKED AND NOTHING WAS FOUND WRONG WITH THE VEHICLE. *TR

Vehicle Speed Control
Filed Aug 29, 201232,000 milesIL

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STARTED THE IGNITION AND SHIFTED FROM PARK INTO DRIVE WHEN SUDDENLY, THE VEHICLE BEGAN TO ACCELERATE WITH A RAPID INCREASE IN ENGINE RPMS. IN ORDER TO STOP THE VEHICLE THE GEAR WAS SHIFTED INTO NEUTRAL AND THE BRAKE PEDAL WAS ENGAGED. THE ENGINE WAS TURNED OFF AND RESTARTED FIVE TIMES HOWEVER, THE FAILURE PERSISTED. ON THE SIXTH ATTEMPT, THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 10/11/12*LJ

Vehicle Speed ControlCrash
Filed Aug 8, 201217,124 milesCA

ON JUNE 6 2012 DRIVING INTO A PARKING LOT I HAD AN UN-INTENDED ACCELERATION ON MY 2009 TOYOTA RAV4 AND THE CAR ONLY STOPPED BECAUSE I HIT MY DOCTOR'S OFFICE WALL. EVEN THOUGH I PRESSED THE BRAKE PEDAL, THE CAR WOULDN'T STOP. IT WAS A VERY SCARY MOMENT. I FILED A CLAIM WITH TOYOTA MANUFACTURER, THEY INSPECTED THE CAR ON JUNE 19,2012. I GOT A LETTER JULY 30 2012 FROM TOYOTA MOTOR SALES USA INC. THAT SAYS THEY DIDN'T FIND ANYTHING WRONG WITH MY CAR AND THAT IT IS "OPERATING AS DESIGNED, WITHIN FACTORY SPECIFICATIONS" "HOWEVER THE INSPECTION OF YOUR VEHICLE REVEALED NO EVIDENCE OF ANY SORT OF A MANUFACTURING OR DESIGN DEFECT AND WE ARE UNABLE TO OFFER ADDITIONAL ASSISTANCE". I THOUGHT MY CAR WAS SAFE BUT NOW (THANK GOD NOBODY WAS HURT) I DON'T TRUST THIS CAR AND I LOST CONFIDENCE ON TOYOTA CARS. I'M AFRAID TO DRIVE THIS CAR. THIS CAR IS DEFECTIVE AND THEY KNOW IT. IT WAS A HORRIBLE EXPERIENCED! I DIDN'T MAKE THIS UP, THIS REALLY HAPPENED TO ME. ON AUG 1ST 2012 ON PRESS RELEASE TYT RECALLED RAV4 SUBS AND LEXUS TO FIX THE SUSPENSION OF RAV4S FROM 2006 TO 2011 MODELS. OTHER LAW FIRMS HAVE TOLD ME THAT THE UN-INTENDED ACCELERATION HAS TO HAPPEN SEVERAL TIMES TO BE CONSIDERED AS COMPLAINT/RECALL PER LEMON LAW AND THAT IF TYT SAYS THERE'S NOTHING WRONG WITH IT, THERE'S NOTHING THEY OR I CAN DO. I'M OUTRAGED TO SAY THE LEAST! CAN YOU HELP? THANKS FOR YOUR TIME. *TR

Visibility › Sun/Moon Roof Assembly
Filed Aug 7, 201256,000 milesTX

I WAS AT A STOP SIGN AND TURNING RIGHT WITH MY GRANDSON IN THE BACKSEAT, I HEARD A LOUD NOISE NO OTHER CAR AROUND ME AT THE TIME PULLED OVER AND LOOKED ALL AROUND THE CAR AND IN THE BACK TO SEE IF SOMETHING FELL OVER NOTHING WAS IN THE BACK. STARTED DRIVING AGAIN AND HEARD WIND NOISE PULLED OVER AGAIN AND LOOKED ALL UNDER RAV AND TIRES GOT READY TO GET IN SIDE LOOKED UP ON THE TOP AND THE SUNROOF HAD A HOLE IN IT AND SHATTERED. NOTHING HIT IT JUST SHATTERED. IF HAD HAD THE INSIDE OPEN GLASS WOULD HAVE BEEN ALL INSIDE THE VEHICLE. TOYOTA SAID NOT IN WARRANTY AND THE EXTENDED WARRANTY PURCHASED DID NOT COVER EITHER, HAD TO FILE INSURANCE CLAIM. WAS NEVER ADVISED WHEN PURCHASED THAT THE SUNROOF COULD JUST EXPLODE AND SHATTER FOR NO REASON. NOW HAVE A VEHICLE THAT I WILL NOT EVER OPEN THE INSIDE DOOR FOR THE SUNROOF AGAIN IF WOULD SHATTER WHILE OPEN WOULD GET GLASS ALL OVER EVERYONE. THANK GOODNESS WAS ONLY GOING ABOUT 20 MILES HOUR AND THE INSIDE SUNROOF DOOR CLOSED WHEN HAPPENED. IF HAD BEEN GOING 65 MILES HOUR AND HAD THE SUNROOF INSIDE DOOR OPEN COULD HAVE CAUSED WRECK. *TR

Engine
Filed Jul 6, 201233,870 milesOH

WHILE DRIVING 25 MPH, I STARTED TO BRAKE FOR A LIGHT. THE CAR SUDDENLY ACCELERATED AND IT TOOK BOTH FEET APPLIED TO THE BRAKES TO STOP AND AVOID HITTING THE CAR IN FRONT OF ME. TEN MINUTES LATER, ANOTHER SUDDEN ACCELERATION OCCURRED, FOLLOWED IN RAPID SUCCESSION BY A THIRD ACCELERATION. *TR

Structure › Body
Filed May 29, 201222,000 milesWA

RUST ON THE LATCHES THAT HOLD THE REAR DOOR ON THE 2009 TOYOTA RAV4. ALTHOUGH NOT A MAJOR CONCERN AT THIS TIME, HOWEVER WHEN THE RUST DOES GET WORSE THE DOOR WILL NOT SEAL EXHAUST AND/OR WILL OPEN IN A ACCIDENT OR WHILE DRIVING. THIS CAN BE A HAZARD. I CAN EMAIL PHOTOS OF THE LATCHES. IF YOU WANT THEM. TOYOTA MOTOR CORPORATION AND ITS DEALERSHIP NETWORK ARE NOT WANTING TO REPAIR THIS PROBLEM. I THOUGHT I CAN BRING UP THE ISSUE HERE AND PLEASE CONTACT ME FOR FURTHER INFORMATION. THE REPAIR IS SIMPLE SINCE THE LATCHES ARE HELD ON WITH EASILY REMOVED HARDWARE. TOYOTA IS NOT WANTING TO REPAIR A SIMPLE ISSUE THAT CAN BECOME A SERIOUS SAFETY ISSUE IN THE NEAR FUTURE. *TR

Air BagsCrash1 injured
Filed May 25, 201250,000 milesMA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND ONCE SHE WAS SAFELY OUTSIDE, THE AIR BAGS THEN DEPLOYED. THE CONTACT WAS UNABLE TO RECALL THE SPECIFIC EVENTS OF THE CRASH AND HAD STRUCK HER HEAD ON THE STEERING WHEEL UPON IMPACT. THE VEHICLE SUSTAINED FRONT END DAMAGES AND WAS TOWED TO AN AUTO BODY SHOP. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 50,000. UPDATED 06/07/12*LJ UPDATED 06/11/12

Steering
Filed Apr 14, 201237,000 milesTX

I HAVE A 2009 TOYOTA RAV4. THE STEERING COLUMN STARTED MAKING A CLUNKING NOISE WHEN TURNING RIGHT OR LEFT AT LOW SPEEDS. LOOKS LIKE OTHERS HAVE HAD THIS SAME PROBLEM. NO RECALL THAT I KNOW OF, BUT THERE SHOULD BE. NOTICED PROBLEM SHORTLY AFTER 36,000 MILE WARRANTY EXPIRED SO ALL OUT OF POCKET EXPENSE. HAD TO REPLACE STEERING SHAFT AT DEALER FOR $378. OUCH! *TR

Vehicle Speed Control › Accelerator PedalCrash
Filed Mar 14, 201226,000 milesOH

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT WAS ENTERING A RESIDENTIAL DRIVEWAY AND APPLIED THE BRAKES WHEN THE ENGINE RPMS INCREASED DRASTICALLY AND THE VEHICLE ACCELERATED INTO THE GARAGE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WOULD BE INSPECTED. THERE WERE ENGINEERS SENT FROM THE MANUFACTURER TO INSPECT THE VEHICLE WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V113000(VEHICLE SPEED CONTROL:ACCELERATOR PEDAL) AND THERE WERE NO FLOOR MATS THAT COULD HAVE INTERFERED WITH THE ACCELERATOR PEDAL. THE FAILURE RECURRED AFTER THE REPAIR AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE AND THE CURRENT MILEAGES WERE 26,000. THE THROTTLE, ACCELERATOR PEDAL AND RELATED COMPONENTS WERE INSPECTED AND THEY WERE FOUND TO BE OPERATING AS DESIGNED, WITHIN FACTORY SPECIFICATIONS. NO BINDING OR OBSTRUCTIONS WERE FOUND IN THE THROTTLE COMPONENTS. THE BRAKE SYSTEM WAS ALSO INSPECTED AND NO PROBLEMS WERE FOUND. ADDITIONALLY, AN EXTENSIVE ROAD TEST WAS CONDUCTED AND NO ABNORMAL CONDITIONS WERE PRESENT AND THE VEHICLE OPERATED AS DESIGNED. UPDATED EVOQ 03/23/12 ..UPDATED 04/16/12 *BF

Vehicle Speed Control
Filed Mar 5, 201216,500 milesTN

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4 . THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS INSPECTED BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS INSPECTED THREE TIMES WITH NO SOLUTION TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,500 AND THE CURRENT MILEAGE WAS 20,000. ..UPDATED 04/11/12 *BF UPDATED 06/15/2012 *JS

Vehicle Speed Control
Filed Feb 24, 201222,000 milesIL

I HAVE HA THE CAR BACK TO THE DEALER FOR THIS BRAKE PROBLEM AND THEY SAID THIS IS NORMAL ,WHAT THE PROBLEM IS THE BRAKE PEDAL IS SOFT AND WHEN BRAKING YOU FOOT CAN HIT THE GAS PEDAL THIS ALSO THE PEDAL WILL GO DOWN WHEN YOU ARE HOLDING AT A STOP,ALSO ITS NOT LEAKING BRAKE FLUID AS THE CAR WAS SERVICE AT THE DEALER. *TR

Tires
Filed Dec 21, 201135,680 milesMA

2009 RAV 4 YOKOHAMA GEOLANDAR 225/65R17 35,680 MILES.TIRES HAVE BEEN ROTATED EVERY5K MILES MY WIFE WAS ON EXPRESSWAY GOING 65 MPH,WHEN LEFT REAR TIRE BLEWOUT .SHE HAD SWERVE THREE LANES INTO THE BREAKDOWN LANE,SHE CALLED AAA WHICH CALL THE STATE POLICE.AAA CHANGED THE TIRE.WHEN SHE GOT HOME I LOOKED A THE REST OF THE TIRES AND NOTICED ALL TIRES WERE DRIEROTTED ALONG THE SIDEWALL. *TR

Steering
Filed Nov 10, 201149,000 milesNY

STEERING STARTED CREATING OCCASIONAL MILD NOISE WHILE TURNING AT AROUND 49000. AT 53000 DURING MAINTENANCE SERVICE AT BURLINGTON TOYOTA, ONTARIO I REPORTED THIS INCIDENT ALONG WITH A METALLIC NOISE WHEN THE BRAKE PEDAL IS PRESSED. THEY MENTIONED NOT TO BE ABLE TO REPRODUCE THE PROBLEM AND HENCE DID NOT MAKE ANY FIX. THEY REFUSED TO DEAL TO BRAKE NOISE AND MENTIONED THAT MY BRAKE PAD WILL LAST FOR MUCH LONGER TIME AND REASON MAY BE A LITTLE BIT OF RUST. THEY WILL HAVE TO CHARGE ME FOR ANY FURTHER DIAGNOSIS EVEN THOUGH IT WAS WITHIN THE WARRANTY PERIOD. LATER I HAVE ESCALATED THIS TO TOYOTA CANADA, AS ANOTHER TOYOTA DEALER FOUND THAT THE SHAFT INSIDE THE STEERING COLUMN IS CRACKED. TOYOTA CANADA CLAIMS THAT TO BE A WEAR AND TEAR AND REFUSED TO COVER THAT AS MY WARRANTY WAS OVER EVEN THOUGH I HAVE REPORTED THIS PROBLEM WHEN MY VEHICLE WAS WITHIN WARRANTY PERIOD. TODAY NOVEMBER 10TH, NEWSPAPERS PUBLISH THAT MORE THAN 500,000 RAV4 ARE RECALLED FOR STEERING. I CALLED THE DEALER AND THEY MENTIONED, THIS RECALL IS ONLY FOR 2006 RAV4 AND NOT FOR 2009. I STRONGLY FEEL THAT TOYOTA RAV4 2009 HAS THE SAME ISSUE. I COULD NOT FIND AN ONTARIO SITE. SO I COULD NOT ENTER MY PROVINCE AND ZIP CODE BELOW. *TR

Service Brakes, Hydraulic › Pedals and Linkages
Filed Nov 1, 20111,000 milesNY

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STARTED THE KEY-LESS IGNITION WITH THE BRAKE ENGAGED AND THE ACCELERATOR PEDAL WAS ACCIDENTALLY APPLIED CAUSING THE VEHICLE TO RAPIDLY ACCELERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED SEVERAL DIFFERENT TIMES. THE CONTACT STATED THE ACCELERATOR PEDAL LOCATION WAS DESIGNED EXTREMELY CLOSE TO THE BRAKE PEDAL WHICH RESULTED TO UNINTENDED APPLICATION. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 11/29/11 *CN THE CONSUMER BELIEVED THE PEDALS WERE TOO CLOSE TOGETHER. UPDATED 12/07/11

Vehicle Speed Control
Filed Oct 27, 201119,750 milesSD

ON SUNDAY, AUGUST 28, 2011 AT APPROXIMATELY 12 IN THE AFTERNOON, I WAS DRIVING MY FAMILY'S 2009 TOYOTA RAV4 WITH MY WIFE AND INFANT SON, EASTBOUND ON HIGHWAY 44 BETWEEN WINNER, SD AND PLATTE, SD. WITH THE VEHICLE'S CRUISE CONTROL SET AT THE SPEED LIMIT OF 65 MPH, I CHANGED LANES AND BEGAN TO PASS THE TRUCK AHEAD OF OUR VEHICLE ON THIS TWO-LANE COUNTRY ROAD. INCREASING THE VEHICLE'S SPEED TO 70 MPH TO COMPLETE THE PASS OF THE OTHER VEHICLE AND RETURN TO THE EASTBOUND LANE, THE TOYOTA RAV4 UNINTENTIONALLY ACCELERATED TO SPEEDS IN EXCESS OF 85 MPH. AT THE TIME OF THE SUDDEN UNINTENDED ACCELERATION, THE PEDAL AREA WAS CHECKED AND CONFIRMED TO BE CLEAR OF ANY OBSTRUCTIONS, INCLUDING THE VEHICLE'S DRIVER-SIDE FLOOR MAT. WITH THE CRUISE CONTROL OFF AND THE BRAKES CAUTIOUSLY APPLIED, THE TOYOTA RAV4 WOULD NOT SLOW DOWN FROM ITS STATE OF SUDDEN UNINTENDED ACCELERATION. IT WAS DETERMINED THAT THE ONLY WAY TO TAKE BACK CONTROL OF THE VEHICLE WAS BY COMPLETELY PRESSING THE BRAKES TO THE FLOOR; HOWEVER, THE DECREASE IN SPEED WAS GRADUAL AT BEST, AND THE ENGINE CONTINUED TO REV OUT OF CONTROL. THE VEHICLE'S BRAKES WERE FULLY ENGAGED IN THIS WAY UNTIL THE VEHICLE STALLED OUT, PARTIALLY ONTO THE SHOULDER OF THE ROAD AT A SPEED JUST UNDER 10 MPH. AGAIN AT THIS TIME, THE PEDAL AREA WAS CHECKED AND CONFIRMED TO BE CLEAR OF ANY OBSTRUCTIONS, INCLUDING THE VEHICLE'S DRIVER-SIDE FLOOR MAT. OVER THE LAST TWO YEARS, THE VEHICLE HAS HAD THREE ACCELERATOR PEDAL RECALL REPAIRS AND ONE FLOOR MAT RECALL

Steering
Filed Oct 19, 201141,000 milesMA

TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS SAFELY MANEUVERED ONTO THE EMERGENCY LANE AND SHUT OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

Unknown or Other
Filed Oct 5, 2011MD

ON MAY 10, 2011 I EXPERIENCED SUDDEN UNINTENDED ACCELERATION AND THEN INTERMITTENTLY UNTIL ON AUGUST 31, 2011 I EXPERIENCED 3 EVEN MORE DRAMATIC UNINTENDED ACCELERATIONS WITHIN ABOUT 40 MINUTES. I TOOK THE CAR TO MY NEARBY MECHANIC WHO TOLD ME THIS WAS SOMETHING THAT REQUIRES THE ATTENTION OF TOYOTA DEALER. THE LOCAL DEALER CALLED IN A TOYOTA REGIONAL SPECIALIST IN UNINTENDED ACCELERATION WHO CONCLUDED AFTER TESTS THAT EVERYTHING APPEARS TO BE NORMAL. HE DID INDICATE THAT BRAKING CAN ACTUALLY CAUSE REVVING WHICH SOUNDS LIKE UNINTENDED ACCELERATION & PERHAPS THAT IS WHAT I EXPERIENCED. HE ALSO SAID THAT TOYOTA IS CONSIDERING BUILDING FUTURE MODELS WITH GREATER DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDALS & THEY MAY ALSO ELEVATE THE BRAKE PEDAL SO THERE IS MORE SEPARATION BETWEEN THESE 2 PEDALS AND THUS LESS LIKELIHOOD OF ONE'S FOOT DRIFTING BETWEEN THEM. IN CONCLUSION, THERE REMAINS IN MY MIND AN UNCERTAINTY AS TO WHAT HAS BEEN THE CAUSE OF THE UNINTENDED AND SCARY ACCELERATION I EXPERIENCED. IT MAY HAVE BEEN CAUSED BY ACCELERATOR PEDAL OR IRONICALLY BY THE USE OF THE BRAKE PEDAL. IF THE LATTER, PERHAPS TOYOTA NEEDS TO MAKE AN APPROPRIATE MODIFICATION SO THAT NEITHER PEDAL CAN CAUSE UNINTENDED ACCELERATION.

Service Brakes, HydraulicCrash
Filed Sep 24, 201136,000 milesMI

I WAS DRIVING UP MY DRIVEWAY, APPLIED THE BRAKES AND DID NOT STOP, BUT WAS FORCED FORWARD UNTIL I HIT MY HOUSE. I SEARCHED FOR THE BRAKES BUT COULD NOT FIND THEM, BECAUSE THE BRAKES WERE STUCK TO THE FLOOR. THERE WAS NO BRAKE LIGHT ON. BEFORE THAT THE ODOMETER WAS JUMPING BETWEEN NUMBERS (20,17, 54, ECT.). I HAD MY CAR TO THE TOYOTA DEALERSHIP TWICE AND THEY COULD NOT FIND ANYTHING. I HAD 5 BOYS IN MY HOUSE AND HIT MY SON'S BEDROOM, SOMEONE COULD OF BEEN INJURED. *TR

Service Brakes, Hydraulic
Filed Sep 1, 201164,000 milesTX

I HAVE A 2009 TOYOTA RAV4. I HAVE APPROXIMATELY 66,500 MILES ON MY VEHICLE; HOWEVER, WHEN I STOP, THE BRAKES MAKE A WHUSHING SOUND AS IF THEY ARE FULL OF AIR. AS WELL, THE TRANSMISSION/MUFFLER IS MAKING A WHIRRING NOISE AS WELL. I HAVE KEPT UP TO DATE WITH EACH ROUTINE MAINTENANCE. THE LAST TIME I TOOK MY VEHICLE IN FOR MAINTENANCE, THE BRAKES WERE MAKING THIS NOISE AND NOTHING WAS FOUND. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Toyota RAV4 → · Every RAV4 year → · How the figures are calculated →