2002 Toyota RAV4 complaints

OUT OF THE BLUE WHILE IN RUSH HOUR TRAFFIC, MY CAR STARTED SHAKING, JERKING, SLAMMING INTO GEAR, NOT ACCELERATING, AND AT TIMES IT FELT LIKE THE BRAKE WAS BEING APPLIED WHEN I STEPPED THE GAS. WHEN I FIRST TOOK IT TO THE DEALERSHIP A DAY AFTER THIS HAPPENED THE FIRST TIME, THEY COULD NOT FIND ANYTHING BECAUSE THEY COULD NOT DUPLICATE THE ISSUE DURING A TEST DRIVE. LITERALLY MINUTES AFTER PICKING MY CAR UP AND DRIVING OFF THE DEALERSHIP LOT, IT STARTED HAPPENING AGAIN IN STOP-AND-GO TRAFFIC. THIS TIME IT WAS MUCH WORSE AND I WAS AFRAID AS THE PERSON BEHIND ME ALMOST REAR-ENDED ME. I TOOK IT BACK TO THE DEALERSHIP AND THEY TELL ME I EITHER NEED A NEW ECM OR A NEW TRANSMISSION. BUT AFTER RESEARCHING THIS ON THE INTERNET, IT IS A HUGE ISSUE THAT IS HAPPENING TO A LOT OF 2002 TOYOTA RAV4 OWNERS. AND WE AS THE OWNERS ARE AT THE MERCY OF THE UNKNOWN - THIS HAPPENS OUT OF NO WHERE AND IS HORRIBLY UNSAFE AND YET TOYOTA TAKES NO RESPONSIBILITY. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRYING TO SHIFT INTO REVERSE SHE ENCOUNTERED EXTREME DIFFICULTY. THE CONTACT WAS ABLE TO SHIFT INTO DRIVE AND THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 71,300.

I WAS DRIVING MY 2002 TOYOTA RAV4 DOWN THE INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME THAT THE RPM'S OF THE VEHICLE BEGAN ESCALATING FAR BEYOND WHERE THEY NORMALLY WOULD. AFTER TESTING THE VEHICLE AT DIFFERENT SPEEDS, I DETERMINED THAT THE CAR WOULD NOT SHIFT FROM FOURTH TO FIFTH GEAR. TOOK IT TO MY LOCAL MECHANIC, WHO DETERMINED THAT THERE IS NOTHING WRONG WITH MY TRANSMISSION. WHAT'S WRONG IS THAT THE ELECTRONIC CONTROL MODULE (ECM) THAT CONTROLS THE TRANSMISSION HAD FAILED. HE CONTACTED A LOCAL TOYOTA DEALER TO SEE IF HE COULD SOURCE THE PART AND DISCOVERED THAT IT WAS A KNOWN FAILURE AND WE NEEDED TO TAKE THE CAR TO THE DEALERSHIP. WE DID SO, WHERE WE WERE TOLD BECAUSE WE PURCHASED THE CAR NEW IN MAY OF 2002 (TEN YEARS, FIVE MONTHS AGO) THAT THEY WERE REFUSING TO REPAIR THE CAR'S ECM AS IT FELL OUTSIDE OF THEIR 'ADJUSTED' WARRANTY PERIOD. I CONTACTED TOYOTA'S CORPORATE CUSTOMER ASSISTANCE, WHERE I WAS TOLD THAT YES, TOYOTA KNOWS THAT THE PART IS GOING TO FAIL. THEY EXTENDED THE WARRANTY TO COVER MORE OF THE CARS THAT WOULD BE AFFECTED. HOWEVER, SINCE I PURCHASED MY CAR FIVE MONTHS LONGER THAN THEIR ARBITRARY TEN YEAR COVERAGE PERIOD REGARDLESS OF THE FACT THAT THE MILEAGE OF THE CAR FALLS FAR BELOW THE LISTED COVERAGE THAT THEY ARE NOT GOING TO DO ANYTHING TO REPAIR MY VEHICLE. NOT ONLY THAT, BUT THE DEALERSHIP QUOTED $1400 FOR THE ECM REPAIR AND ANOTHER $4800 FOR THE TRANSMISSION - SAYING THAT THE TRANSMISSION HAD TO BE REPLACED, EVEN THOUGH THEY HAD

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE JERKED ABNORMALLY WHILE DRIVING AND WOULD LOSE ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE ELECTRONIC CONTROL MODULE (ECM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ANY ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,600. UPDATED 10/11/12*LJ

DANGEROUS TRANSMISSION PROBLEMS OCCURRED IN THIS CAR. THE CAR WOULD STALL BEFORE GOING INTO SECOND GEAR. ONCE IT OCCURRED AS I WAS IN AN INTERSECTION. THERE ARE LOW MILES ON THIS SO THERE SHOULD NOT BE A NEED FOR REPAIR OR REPLACEMENT AT THIS TIME. *TR

WE HAD JUST LEFT A PARKING LOT IN OUR 2002 RAV 4 AND AS WE CAME UP TO SPEED THE TRANSMISSION BEGAN TO JERK AND TRY TO SHIFT INTO DIFFERENT GEARS. I ALL OF A SUDDEN HAD NO POWER AND A TRUCK COMING DOWN THE ROAD ALMOST HIT US. AS I DEPRESSED THE ACCELERATOR THE CAR REVVED UP AND ALL OF A SUDDEN ENGAGED AND SPUN OUT. VERY SCARY AND WE WERE LUCKY!. *TR

MY 2002 TOYOTA RAV4 HAS BEEN SLUGGISH SINCE DAY 1, ABOUT 2004. THIS PAST WEEKEND IT WAS MORE SLUGGISH THAN USUAL, AFTER TAKE-OFF. I DROVE IT A FEW MORE TIMES AND AFTER EVERY DRIVE, THE TRANSMISSION WOULDN'T SHIFT EASILY, AND WHEN IT DID SHIFT IT WAS VERY HARD. ALMOST A WHIPLASH HARD. IT IS GETTING WORSE, AND THIS IS ONLY THE 3RD DAY. I CALLED THE NATIONAL TOYOTA NUMBER, BECAUSE I FOUND THE EXTENDED WARRANTY POLICY BULLETIN ON-LINE, BUT I AM 9 MONTHS OVER THE 10 YEAR LIMIT, AND EVEN THOUGH IT DOES NOT SAY 10 YEARS OR 150,000 MILES, WHICHEVER COMES FIRST, I WAS TOLD THAT THE WHICHEVER COMES FIRST IS AN AUTOMATIC...HMM SHOULD BE IN WRITING THAT WAY. AND I CALLED MY LOCAL DEALERSHIP, THEY TOLD ME THE SAME THING. I CALLED THE LOCAL TOYOTA CUSTOMER LINE, BUT WAS PUT THROUGH TO VOICE MAIL. REALLY 9 MONTHS...MY CAR HAS 130,000 MILES. I NEED HELP! *TR

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HARSH SHIFTING. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO ACCELERATE, THERE WOULD BE AN INCREASE IN THE ENGINE RPMS BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ECM WOULD NEED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE TRANSMISSION FLUID NEEDED TO BE DRAINED AND REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 122,000.

TL* THE CONTACT OWNS 2002 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE VEHICLE HESITATED TO SHIFT GEARS. THE CONTACT ATTEMPTED TO ACCELERATE, BUT THE VEHICLE FAILED TO RESPOND OR SHIFT GEARS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE ELECTRONIC CONTROL MODULE WAS FOUND DEFECTIVE. IN ORDER TO REPAIR, THE ELECTRONIC CONTROL MODULE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE; HOWEVER NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 35,000.

FRONT SUBFRAME RUSTED AND ROTTED THROUGH. CALLED TOYOTA AND FILED A CLAIM BUT NO REAL HELP, AS I WAS THE ONLY ONE TO REGISTER WITH THEM. I FIND THIS HARD TO BELIEVE GIVEN THE TROUBLE THEY HAD WITH THE TACOMA FRAMES. THOUGHT I WOULD GET AT LEAST ANOTHER 10 YEARS OUT OF THIS CAR. CURRENTLY AT 191,000 MILES AND RUNNING STRONG NO RUST ANYWHERE VISIBLE. *JS

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE HARD SHIFTED INDEPENDENTLY INTO A DIFFERENT GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS THE TRANSMISSION NEEDING TO BE REPLACED. THE DEALER OFFERED TO COVER THE COST OF FIFTY PERCENT OF THE REPAIRS COSTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED.THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT MILEAGE WAS 118,000.

I HAVE A 2002 TOYOTA RAV4. ABOUT A MONTH AGO IT STARTED INTERMITTENTLY SKIPPING/JERKING AND BEING STUCK IN GEAR. I TOOK IT TO TWO TOYOTA DEALERSHIPS, THE FIRST ONE INFORMED ME OF A FACTORY WARRANTY EXTENSION FOR THE ECU FOR MY VEHICLE, BUT BECAUSE THE CHECK ENGINE LIGHT IS NOT ON THEY CANNOT GET ANY CODES, THE SECOND DEALERSHIP TOLD ME THE SAME THING AS WELL AS THE TOYOTA COMPANY. THE WARRANTY IS FOR 10YRS OR 100,000 MILES WHICHEVER COMES FIRST. I HAVE 70,000 MILES AND IT WILL BE 10YRS THE 25TH OF THIS MONTH. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE FOUND THAT HUNDREDS OF PEOPLE HAVE THE SAME PROBLEM WITH THIS VEHICLE. DO I HAVE ANY OPTIONS TO HAVE THIS TAKEN CARE OF, ASAP BECAUSE OF THE 10YR WARRANTY THAT WILL NO LONGER COVER ME FOR THIS? *TR

HARSH SHIFTING AND JERKING, PARTICULARILY 1ST & 2ND GEAR SLOW TO ACCELERATE LAUNCHING AND BUCKING HARD ENGAGEMENT WHEN PUT IN REVERSE REVS UP FROM 2 TO 3 - 4 RPMS. *TR

THE 2002 TOYOTA RAV 4 TRANSMISSION IS NOW SLIPPING & MISSING GEARS HAD SOME SERVICE ON THE TRANSMISSION IN 2011 OCTOBER,BUT TO DO A FULL REBUILD STARTS AT $1700.THEN GOES $$$UP. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT END OF THE VEHICLE FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT HAD PREVIOUSLY TAKEN THE VEHICLE TO THE DEALER FOR A SIMILAR FAILURE WHERE THE TECHNICIANS REPLACED THE FLYWHEEL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. UPDATED 04/19/12*LJ UPDATED 04/25/12

VERY UNSAFE TRANSMISSION TOYOTA 2002 RAV 4 SHAKES DOESN'T GO INTO GEAR.CALLED TOYOTA WILL PAY ONLY IF ONE OF THREE CODES COME UP ON DEALER ONLY TEST CHARGED 140 RIP OFF. DEALER SAYS TRANSMISSION BAD BUT NO CODE. TOYOTA WILL NOT COVER . DEALER AND TOYOTA ACT LIKE THEY NEVER HEARD OF THIS UNTIL YOU LET THEM KNOW YOU READ ABOUT IT. PROBLEM SHIFTING OUT OF THE BLUE. *TR

TOYOTA 2002 RAV4, AUTOMATIC TRANSMISSION PROBLEM WHEN SWITCHING INTO FIRST / SECOND GEAR, CAR WILL HICCUP, AND OR NOT ACCELERATE AS EXPECTED. AAMCO TRANSMISSION SPECIALISTS CONFIRMED DEFECTIVE ECM MODULE FAILURE, AND REQUIRE A FULL TRANSMISSION REBUILT. TOYOTA APPARANTY KNOWS ABOUT THIS PROBLEM, AND HAS ISSUED SERVICE ADVISORY, BUT NO RECALL. PROBLEM CAN RESURFACE ANY ANYTIME, VERY HIGH POTENTIAL FOR ACCIDENTS AS CAR WILL FAIL TO ACCELERATE OR JUST STALL WHEN ENTERING INTERSECTIONS AND OR FREEWAYS.

I WAS GOING NORTH ON MOLLY LANE AND GOING TO TURN RIGHT ON US HWY 92 GOING EAST. I PULLED INTO ONCOMING TRAFFIC WHEN MY CAR STALLED AND IT ACTED LIKE THE TRANSMISSION SLIPPED. I WAS ALMOST REAR ENDED. I DROVE AND PICKED UP A PIZZA ON TOWNLAKE PARKWAY AND THE SAME THING HAPPENED WHEN I PULLED OUT OF PAPA JOHNS. I KNEW THERE WAS A BAD PROBLEM AT THAT POINT. I WAS GOING TO DRIVE IT HOME AND HAVE IT TOWED TO TOYOTA. UPON TURNING ONTO THE ENTRANCE RAMP IT STALLED AGAIN AND HAD NO POWER. THE CARS BEHIND ME WERE BLOWING THEIR HORNS. AT THE TOP OF THE RAMP IT REVVED AND THEN SURGED. I DROVE IT HOME AND HAD IT TOWED. TOYOTA SAYS THAT THE ECM IS BAD AND NEEDS TO BE REPLACED AND THEN THEY CAN CHECK THE TRANSMISSION. I LOOKED ON THE INTERNET AND FOUND THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE 2001 - 2003 RAV4'S. THIS IS A DEFINITE SAFETY RISK AND TOYOTA SHOULD BE MADE TO DO A RECALL TO FIX THE ECM BOARDS.

WHILE ON AN ONRAMP, GOING INTO THICK, FAST TRAFFIC ON THE HIGHWAY (95) OUR RAV4 HAD WHAT I GUESS IS CALLED A "HARSH SHIFT" AND STALLED IN NEWTON, MA. WE THINK THIS IS DUE TO A FAULTY ECM OR TRANSMISSION (WE ALREADY HAD THE ECM REPLACED ONCE, IN PASADENA, CA AT THE END OF 2008, AND IT WAS LIKE PULLING TEETH TO GET TOYOTA TO DO IT!) I CAN'T BELIEVE THE VEHICLE IS EXPERIENCING THE SAME PROBLEM, AGAIN!! SOMEONE COULD HAVE BEEN SERIOUSLY INJURED! A QUICK SEARCH OF THE MESSAGE BOARDS (CARCOMPLAINTS.COM HAS 3 PAGES OF COMPLAINTS REGARDING THIS ISSUE!) AND A LOVELY NEW YORK TIMES ARTICLE WRITTEN ON JULY 13, 2010 BY CHRISTOPHER JENSEN ABOUT TOYOTA EXTENDING THE WARRANTY ON THE OBVIOUSLY FAULTY ECM'S TELLS ME THIS IS A PROBLEM THAT NEEDS TO BE ADDRESSED, SOONER RATHER THAN LATER.

THE ECM FAILED AND CAUSED DAMAGED TO THE TRANSMISSION (2ND GEAR SPECIALLY). ON THE HIGHWAY, THE VEHICLE HAD DECREASED POWER; GEARS WERE SLIPPING AND THE CAR WERE JERK FROM GEAR TO GEAR. TOYOTA APPARENTLY WAS AWARE OF THE MALFUNCTION BECAUSE THEY EXTENDED THEIR WARRANTY TO 10 YEARS/150K MILES. BECAUSE OF MY MILEAGE, I AM NOT COVERED. IF THEY KNEW THERE WAS A FAULT, WHY DIDN'T THEY DO RECALL AND FIX THE PROBLEM?

I EXPERIENCED SPUTTERING AND HESITATION WHILE DRIVING MY 2002 TOYOTA RAV4 A FEW WEEKS AGO, THE FRIDAY BEFORE MEMORIAL DAY. THE CAR HAS AROUND 72,800 MILES ON IT. OVER THE MEMORIAL DAY WEEKEND THE CAR WAS FINE. THE NEXT WEEK I EXPERIENCED THE SAME PROBLEM. ONCE I STOPPED THE CAR AT A LIGHT AND THEN ACCELERATED, THE CAR WOULD LURCH AND SPUTTER. I FEARED THE CAR WOULD SHUT OFF IN TRAFFIC OR I WOULD NOT BE ABLE TO KEEP UP WITH THE FLOW OF TRAFFIC. I STOPPED DRIVING IT. TWO DIFFERENT MECHANICS (NON-TOYOTA) HAVE TOLD ME I NEED A NEW TRANSMISSION. I THEN TOOK IT TO A TOYOTA DEALER AFTER CALLING THE NATIONAL CUSTOMER SERVICE NUMBER, MENTIONED IN A NEW YORK TIMES ARTICLE FROM AUGUST 2009. THERE WAS A RECALL ON THE ECM WHICH THE DEALER WHO I BOUGHT THE CAR FROM WAS UNCOOPERATIVE IN REPLACING. SO FAR THE CAR IS STILL AT A DIFFERENT TOYOTA DEALERSHIP UNDERGOING "DIAGNOSIS". *TR

MY TOYOTA 2002 RAV 4 SUDDENLY WOULD NOT ACCELERATE WHEN MORE GAS IS GIVEN THEREBY BEING MORE DANGEROUS ON HIGHWAY FOR POSSIBLY BEING HIT BY TRAFFIC BEHIND. SUCH A SUDDEN CHANGE IN SHIFTING POSSIBLY TRANSMISSION MAL-FUNCTIONING HAPPENS ALSO WHILE DRIVING AT A HIGHER SPEED. *TR

SEVERAL MONTHS AGO MY TRANSMISSION BEGAN TO SLIP AND THE CHECK ENGINE LIGHT CAME ON. SUBSEQUENTLY AS I DROVE THE CAR, IT BEGAN TO LURCH AND I LOST CONTROL OF IT SEVERAL TIMES. I TOOK THE CAR TO TOYOTA DEALER THEN AND THEY COULD NOT IDENTIFY THE PROBLEM BUT SUGGESTED REPLACING THE ECM UNIT AS A "POSSIBLE FIX." THEY SUGGESTED THAT PERHAPS THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I WANTED A SECOND OPINION AND TOOK THE CAR TO A SPECIALIST. HE COULD NOT FIND A PROBLEM EITHER. AFTER A SEARCH ON THE INTERNET, I FOUND THAT NOT ONLY WAS THIS IMMINENT PROBLEM WELL-DOCUMENTED, BUT TOYOTA DEALERS HAD BEEN MADE AWARE OF IT IN 2006! T WHEN I TOOK THE CAR BACK TO TOYOTA LAST WEEK, THEY ADMITTED THAT THEY HAD BEEN INFORMED, BUT COULD NOT REPAIR THE CAR FREE OF CHARGE AS I HAVE 180+K MILES ON IT. HAD TOYOTA NOTIFIED ME ABOUT THE ISSUE IN 2006, I WOULD HAVE REPLACED THE MODULE THEN. NOW THE CAR IS COMPLETELY UNDRIVABLE AND CANNOT EVEN BE SOLD. *TR

TL*THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THE DRIVER ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 122,000.

MY 2002 TOYOTA RAV4 BEGAN SHIFT ERRATICALLY 2 DAYS AGO. NOT SHIFTING TO 2ND GEAR THE FINALLY JUMPING INTO GEAR. 102,000 MILES. SOUNDS LIKE A COMMON PROBLEM THAT TOYOTA SHOULD OWN UP TO AND MAKE RIGHT. DEALER IS ASKING FOR $4000 TO REPLACE TRANSMISSION. *TR

2002 TOYOTA RAV4. STARTED A MONTH AGO HARSH SHIFTING FROM LOWEST GEAR TO THE NEXT, HESITATION THEN ABRUPT SHIFTING OR NO SHIFTING AT ALL BY TRANSMISSION, EITHER WITH OR WITHOUT OVERDRIVE APPLIED. REPLACED OXYGEN SENSORS AND ECM, OKAY FOR A WEEK BUT BACK AGAIN. REPEATS THE SAME PROBLEM FROM COMPLETE STOP THEN SLOW ACCELERATION, GEAR SHIFTING IS NOT TIMELY AND SUDDEN UNEXPECTEDLY CREATING A JERKY MOTION. *TR

MY TOYOTA RAV4, 2002, BEGAN SHIFTING HARD, CLUNKING INTO GEAR, AND ACCELERATING PRIOR TO SHIFTING ON ITS OWN. I TOOK THE CAR TO A TOYOTA DEALER WHO HAS TOLD ME THAT THIS ISSUE IS NOT COVERED FOR ALL VIN NUMBERS OF RAV4'S SOLD. WE SHALL SEE IF HE IS CORRECT AS I TOLD HIM THAT THE ARTICLE FROM THE NY TIMES SURE LOOKS LIKE IT COVERS ALL RAV4'S BETWEEN 2001 AND 2003. *TR

THE TRANSMISSION OF MY 2002 TOYOTA RAV4 WAS DAMAGED DUE TO A FAILURE OF THE ELETRONIC CONTROL MODULE. THE ISSUE WAS FIRST DISCOVERED NOT BY A CHECK ENGINE INDICATOR LIGHT, BUT BY NEARING BEING SMASHED BY ON COMING TRAFFIC WHEN THE CAR FAILED TO SHIFT AS I WAS CROSSING AN INTERSECTION. THIS IS A SERIOUS SAFETY ISSUE. THE FAILURE IN THE TRANSMISSION IS SUDDEN AND I WAS EXTREMELY FORTUNATE THAT IT DID NOT RESULT IN AN ACCIDENT. THROUGH RESEARCH, I'VE COME TO LEARN THAT TOYOTA HAS BEEN AWARE OF THE ISSUE SINCE MARCH 2006. I HAVE NOT BEEN INFORMED OF SITUATION BY TOYOTA TO DATE. I REALLY FEEL A RECALL IS IN ORDER. THIS IS A VERY DANGEROUS DEFECT. *LN

I WAS CLIMBING A STEEP HILL WHEN MY TOYOTA RAV4 JUST SEEMED TO JUMP OUT OF GEAR. I HAD TO UNDERTAKE SPECIAL MEASURES TO TURN AROUND WITHOUT ENGINE POWER AND COAST DOWN THE HILL. IT WAS TOWED TO A TOYOTA DEALER WHO TOLD ME THE ECU HAD DAMAGED THE TRANSMISSION. THEY ADVISED ME IT WAS OUT OF WARRANTY AND WOULD COST $4500 TO REPAIR. I HAD IT TOWED BACK HOME. I SINCE FOUND THAT MANY ARE EXPERIENCING THIS PROBLEM WITH THE TOYOTA RAV4. SOMEONE NEEDS TO MAKE TOYOTA ACCOUNTABLE FOR THIS OBVIOUS DEFECT. SO MUCH FOR BEING A LOYAL TOYOTA CUSTOMER. HELP! PLEASE. ITS PARKED IN MY DRIVEWAY. *TR

DURING A SNOW STORM, MY VEHICLE'S TRANSMISSION STARTED REVVING UP TO 5000 RPMS WITHOUT SHIFTING INTO 3RD GEAR. I THOUGHT MY TIRES WERE SLIPPING BECAUSE OF THE WEATHER, BUT OVER THE NEXT 2 DAYS AS MY CAR WOULD HEAT UP, IT WOULD CONTINUE. I HAD A REPAIR SHOP LOOK AT IT AND THEY ADVISED ME TO REPAIR OR REPLACE THE TRANSMISSION. TOYOTA SUGGESTED I BRING IT TO A DEALER. THE DEALER SAID THAT I NEED TO HAVE MY TRANSMISSION FLUSHED AND TO REPLACE THE ECM/ECU - WHICH COSTS $900 AND THERE'S NO GUARANTEE IT'LL FIX MY PROBLEM. I'M NOT RECEIVING ANY ASSISTANCE FROM TOYOTA HQ OR THE DEALERSHIP AS FAR AS RECEIVING A GUARANTEE THAT THIS WILL FIX MY ISSUE, AND THEY WON'T PROVIDE INFORMATION ON WHAT TO DO IF THE ISSUE STILL PERSISTS. *TR

I HAVE TAKEN MY 2002 RAV4 TO TOYOTA ON A FEW OCCASIONS. EVERY TIME IT HAS BEEN AN OXYGEN SENSOR OR FUEL SENSOR. WE HAD THESE REPLACED AND NOW TOYOTA IS TELLING US WE NEED TO REPLACE THE ENTIRE CATALYTIC CONVERTER ($1000). THE TRANSMISSION, ACCORDING TO THEM, IS NOT FULLY FUNCTIONAL. *TR

EITHER THE ECU OR THE TRANSMISSION IS NOT WORKING RIGHT. THE AUTOMATIC TRANSMISSION CAN USUALLY CHANGE BETWEEN 1ST AND 2ND GEAR BUT IT USUALLY CANNOT CHANGE BETWEEN 2ND AND 3RD. THE ENGINE USUALLY REVS AS THE TRANSMISSION SLIPS. IF WE EASE UP ON THE ACCELERATOR OR SOMETIMES WE TO PUMP IT A LITTLE, THEN THE TRANSMISSION CHANGES GEARS. THERE HAVE BEEN A FEW OCCASIONS WHERE THE ENGINE REVS AND THE TRANSMISSION CATCHES ON ITS OWN BUT THIS IS CAUSES THE CAR TO ACCELERATE WHEN WE DO NOT EXPECT IT TO. THIS JUST STARTED HAPPENING RECENTLY. WE HAD NOTICED FOR THE PAST FEW MONTHS THAT THE TRANSMISSION WOULD CHANGE A LITTLE HARDER THAN NORMAL, BUT NOT THE CAR IS NOT DRIVABLE DUE TO SAFETY REASON. *TR

2002 TOYOTA RAV4. THE TRANSMISSION SLIPS FROM 1ST TO 2ND GEAR UNCONTROLLABLY AND CAUSES A SUDDEN SURGE IN THE VEHICLE THAT MAKES DRIVING IT NOT ONLY DANGEROUS BUT A LIABILITY TO ME. TOYOTA SHOULD BE CONCERNED WITH THIS, CONSIDERING THEIR RECENT PROBLEMS WITH SUDDEN ACCELERATION AND BRAKING. THE CAR WAS BOUGHT THROUGH A TOYOTA DEALERSHIP, WHICH MAKES IT ALL THE WORSE BECAUSE OF THE FACT THAT THEY KNOWINGLY PASSED THIS CAR THROUGH THEIR INSPECTION PROCESS AND DID NOT DO A [XXX] THING. TELL TOYOTA TO FIX THIS PROBLEM FOR THE SAFETY OF MILLIONS OF PEOPLE ON THE ROAD. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AUTO: 2002 TOYOTA RAV4 ISSUE: ECU OR ECM COMPLAINT: TOYOTA REFUSES TO REPAIR ANY TRANSMISSION DAMAGES ASSOCIATED WITH THE FAULTY COMPUTER PART. DESCRIPTION: WHEN PRESSING THE GAS WHILE ACCELERATING FROM A COMPLETE STOP, THE TRANSMISSION WILL NOT SHIFT PROPERLY. JERKY MOVEMENTS IN THE LOWEST GEARS AND REVERSE; SLUGGISH WHEN PEDAL FULLY PRESSED. CURRENT RESOLVE: TOYOTA WILL REPLACE THE ECM, THOUGH THE PART WILL TAKE 2-3 WEEKS DUE TO HIGH DEMANDS. TOYOTA WILL NOT REPAIR ANY OTHER TRANSMISSION DAMAGES ASSOCIATED WITH THE FAULTY PART. *TR

MY 2002 RAV 4 CHECK ENGINE LIGHT CAME ON AT 96,000 MILES; WHEN THE CODE WAS CHECKED IT RELATED IT TO THE CATALYST SYSTEM, BUT I CALLED TOYOTA CUSTOMER SERVICE AND THEY INFORMED ME THAT THE ECM HAD TO BE UPDATED AS PART OF A RECALL FOR MY VEHICLE AND I NEEDED TO TAKE IT TO A TOYOTA DEALER; DOING THIS WOULD CAUSE THE FAULTY CHECK ENGINE LIGHT TO BE RESET. THEY PERFORMED THE SERVICE, AND NOW 3 WEEKS LATER THE VEHICLE SPONTANEOUSLY POPS OUT OF 5TH GEAR, CAUSING THE VEHICLE TO DRAMATICALLY DECREASE UNPREDICTABLY AT HIGHWAY SPEEDS. DANGEROUS!!! ALTHOUGH AFTER LOOKING ON THE INTERNET AND DISCOVERING COUNTLESS OTHERS WITH THIS SAME PROBLEM, TOYOTA HAS NOT YET ISSUED A RECALL FOR THE TRANSMISSION PROBLEMS; THEY HAVE DONE NOTHING TO ADDRESS THIS DANGEROUS AND COSTLY-TO-FIX PROBLEM. SUPPOSEDLY IN 2006 TOYOTA REALIZED THERE WAS AN ISSUE WITH THE ECM, (WHICH COULD APPARENTLY DAMAGE THE TRANSMISSION). INSTEAD OF LETTING CONSUMERS KNOW ABOUT THIS ISSUE AS SOON AS THEY REALIZED, THEY SENT A TECHNICAL SERVICE BULLETIN TO DEALERSHIPS AND SERVICE AREAS, BUT FAILED TO LET THEIR OWN CUSTOMERS KNOW. ACCORDING TO INTERNET RESEARCH, THIS PROBLEM GENERALLY STARTS AROUND 90,000 MILES. *TR

TL*THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED, AND SHE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS WITHIN THE ELECTRIC CONTROL UNIT. THE VEHICLE WAS TAKEN TO A FOREIGN GARAGE SPECIALIST WHO REPLACED THE ELECTRONIC CONTROL UNIT. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER CONCERNING A WARRANTY ENHANCEMENT FOR THE ECU FAILURE, BUT THE MANUFACTURER DENIED REIMBURSEMENT SINCE THE VEHICLE WAS OVER THE 150,000 MILE WARRANTY ENHANCEMENT PROGRAM. THE FAILURE MILEAGE WAS 172,000. THE CURRENT MILEAGE WAS 188,000. UPDATED 03/07/11*LJ UPDATED 11/28/11 *CN

I HAVE A TOYOTA RAV4 AND ITS COMPUTER BROKE. WE TOOK IT TO MANUFACTURE AND THEY SAID THE COMPUTER IS FREE TO REPLACE UNDER WARRANTY, HOWEVER, THEY CHARGE US REPAIR COST AROUND $700. IS IT LEGAL TO CHARGE FOR THE REPAIR FOR ANYTHING UNDER WARRANTY? *TR

I HAVE A 2002 RAV4 I PURCHASED USED IN MAY 2010 FOR $9,000. A FEW DAYS AFTER PURCHASING IT, THE TRANSMISSION STARTED SLIPPING. ALMOST HAD NUMEROUS ACCIDENTS WHEN NEEDING TO ACCELERATE WHEN PULLING OUT INTO A BUSY ROAD AND THE TRANSMISSION FAILED TO GET OUT OF 2ND GEAR INTO 3RD GEAR. HAD THE TRANSMISSION REPLACED/REBUILT FOR $3,500, THE ECM FLASHED FOR $265, 3 NEW OXYGEN SENSORS PUT IN FOR $900. NOW THE CAR IS STILL DOING WHAT IT DID EVEN AFTER ALL THAT MONEY SPENT. LOOKING UP ON THE WEB, FOUND MANY OWNERS HAD THE SAME PROBLEM AND ALMOST ALL HAD TO REPLACE THE ECM. I AM NOW TRYING TO GET AN APPOINTMENT WITH A TOYOTA DEALER TO GET THIS DONE. VERY DISAPPOINTED IN TOYOTA. *TR

2002 TOYOTA RAV4 - WHILE DRIVING ON THE FREEWAY, MY CAR MAY AUTOMATICALLY GO FROM 60 TO 40 MPR IN MATTER OF SECONDS. OR MY CAR WILL GET STUCK ON 60MPR & VIOLENTLY JERK. TWICE HAVE I TAKEN IT IN FOR AN ECM RECALL. MY ENGINE LIGHT HAS BEEN ON EVER SINCE 60,000 MILES AND NOW IT'S AT 150,000. THE EXTENDED WARRANTY HAS BEEN ISSUED BUT MY CAR IS OVER THE LIMIT (154,000 MILES). THIS EXTENDED WARRANTY SHOULD HAVE BEEN ISSUED "YEARS AGO" NOW IT'S TOO LATE. MY CAR HAS HAD PROBLEMS EVER SINCE MY CHECK ENGINE LIGHT HAS TURNED ON AT 60K. *TR

MY WIFE WAS DRIVING OUR RAV 4 WITH MY SON ABOARD. THE CAR BEGAN EXPERIENCING TROUBLE ACCELERATING, CAR WOULD HESITATE, THEN ALL OF A SUDDEN IT WOULD LURCH FORWARD. IT WAS TOTALLY UNSAFE TO DRIVE AT THAT POINT. I HAVE LEARNED THAT THIS IS DUE TO A FAULTY ECM WHICH HAS CAUSED THIS VEHICLE TO BE EXTREMELY UNSAFE. II TOOK THE CAR TO MY MECHANIC AND SURE ENOUGH THE CAR SHOWED THE P0755 OBD II CODE WHICH INDICATES THAT THE ISSUE IS WITH THE ECM. F LEFT UNATTENDED, THE TRANSMISSION WILL REQUIRE REPLACEMENT AT A COST OF $4000 - $5000. I TALKED TO TOYOTA ABOUT IT AND THEY SAID A REPAIR WAS COVERED UNDER A CUSTOMER SUPPORT WARRANTY EXTENSION PROGRAM (*CASE # 1010011845). HOWEVER, NOW I TALK TO FITZGERALD TOYOTA IN GAITHERSBURG (JUDITH) AND THEY INDICATE THAT THEY HAVEN'T EVEN HEARD OF THIS PROGRAM. *TR

2002 RAV4 ELECTRONIC CONTROL MODULE MALFUNCTIONS AND CAUSES VEHICLES NOT TO BE ABLE TO SHIFT GEARS. MY CAR WOULDN'T ACCELERATE PAST 20 MPH IN A HEAVY TRAFFIC AREA. TOYOTA HAS NOT REACHED OUT TO RAV4 OWNERS TO NOTIFY THEM OF THIS PROBLEM. *TR

ECM/TRANSMISSION FAILURE ON MY 2002 RAV 4. I ENDED UP CLEANING OUT MY SAVINGS OVER THIS CAR. AFTER RECENT BULLETIN FROM TOYOTA, I SUBMITTED NECESSARY PAPER WORK FOR SOME REIMBURSEMENT. I WAS TOLD THAT I WAS NOT ELIGIBLE BECAUSE THE CAR WAS MADE IN PUERTO RICO, NOT US!!!!!! I BOUGHT IT USED FROM A TOYOTA DEALER IN VA. WHY DID TOYOTA SEND ME THE NOTICE????? *TR

OUR 2002 TOYOTA RAV-4 HAS ABOUT 120,000 MILES ON IT. THE TRANSMISSION HAS BEGUN TO ACT UP BEGINNING ABOUT 2 WEEKS AGO. IT HAS GONE FROM BAD TO WORSE, AND IN INVESTIGATING SOLUTIONS TO THE PROBLEM, WE HAVE BEEN STUNNED TO READ ABOUT THE MANY HUNDREDS OF COMPLAINTS THAT TOYOTA HAS RECEIVED RE: 2001-2003 TOYOTA RAV-4S, WHICH WERE THOUGHT TO BE TRANSMISSION ISSUES EXCLUSIVELY, AND TURNED OUT TO BE FAULTY ECMS. THIS HAPPENS EVERY TIME THAT WE DRIVE THIS CAR, AND WE NOW REFUSE TO DRIVE IT ON THE HIGHWAY BECAUSE OF OUR DIFFICULTY IN GETTING IT TO ACCELERATE WITHOUT THE RPMS BEING SO HIGH THAT WE KNOW IT'S DAMAGING THE TRANSMISSION/ENGINE. *TR

MAY 19TH OF 2007, MY 2002 TOYOTA RAV 4 4X4 WAS IN AN ACCIDENT. IT WAS HIT IN THE FRONT PASSENGER SIDE DOING 25-30 MPH. AFTER STRUCK, I APPLIED THE BRAKES TWICE, WHILE THE CAR CONTINUED TO ACCELERATE AT AN INCREASING HIGH SPEED, RESULTING IN HITTING A GLASS BUS STOP ENDING UP HITTING A BRICK SCHOOL. IT CONTINUED TO ACCELERATE ALTHOUGH I WAS UNABLE TO GO ANYWHERE. NO INJURIES REPORTED. *TR

2002 TOYOTA RAV4. AFTER STOPPING AT AN INTERSECTION I TOOK OFF AND THE AUTOMATIC TRANSMISSION SEEMED TO BE IN HIGH GEAR, THEN IT JERKED AND THE ENGINE RACED AND THE TRANSMISSION DOWN SHIFTED. THIS HAPPENED TWO OTHER TIMES WITHIN 10 MILES. THE ECM UNIT HAD FAILED. I RESEARCHED THIS PROBLEM ON-LINE AND FOUND THAT MANY OTHER PEOPLE HAD THE SAME ISSUE. TOYOTA CLAIMS THAT THIS PROBLEM WAS FIXED IN 2008 ON THIS VEHICLE BUT WE HAVE OWNED THE VEHICLE SINCE MAY OF 2007 AND DID NOT HAVE ANY REPAIRS DONE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT WAS DRIVING LESS THEN 5MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THAT THE ENGINE CONTROL MODULE WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED. THERE WERE ADDITIONAL REPAIRS MADE TO THE THROTTLE POSITION SENSOR YET THAT DID NOT REMEDY THE FAILURE. THE DEALER THEN ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND ADVISED THEY WERE UNAWARE OF HOW TO CORRECT THE FAILURE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 87,178 AND THE CURRENT MILEAGE WAS 88,515.

FOR A LONG TIME THE CHECK ENGINE LIGHT KEPT TURNING ON IN MY 2002 RAV4. I WENT TO A DEALER IMMEDIATELY. HE SAID THAT THIS ONLY HAPPENED BECAUSE I DIDN'T SCREW THE GAS CAP TIGHTLY ENOUGH. HE MANUALLY TURNED OFF THE LIGHT AND I WENT ON MY WAY. THE LIGHT KEPT COMING ON AND I KEPT GOING BACK TO THE DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THEN SUDDENLY, IN MAY OF 2009, THE CAR STARTED JERKING AND SHAKING WHILE I DROVE. AT TIMES IT WOULD STALL ALMOST TO A STOP AND NOTHING I DID, EVEN APPLYING THE GAS DID MUCH MORE THAN REV THE ENGINE. I ENDED UP HAVING TO FORK OVER MORE THAN $3K TO GET IT FIXED, BUT THAT WASN'T THE END OF IT. MY CHECK ENGINE LIGHT UP AGAIN. I TOOK IT TO A DIFFERENT SHOP, AS I HAD MOVED ACROSS THE COUNTRY AT THE TIME. THEY ENDED UP HAVING TO REPLACE MY 02 SENSORS, ALL 4 OF THEM. THAT COST ME ANOTHER $500. I ONLY FOUND OUT LATER FROM A FRIEND THAT TOYOTA HAD SENT OUT A RECALL ON THE ECU AND TRANSMISSIONS FOR VEHICLES WITH LESS THAN 80K MILES ON IT. MINE WAS ALREADY OVER 100K AND DID NOT HELP ME ONE BIT. NEEDLESS TO SAY, I NO LONGER HAVE ANY CONFIDENCE IN THIS COMPANY. MY FAMILY BOUGHT TOYOTAS FOR YEARS. I RECENTLY GOT A NOTE EXPLAINING THAT THEY WOULD PAY FOR MY REPAIRS... NOW I'M SCRAMBLING TO FIND THE RECEIPTS AND HOPE THEY WILL HONOR THEIR PROMISE. THEY CANNOT UNDO THE POTENTIAL DANGER THEIR MISTAKES COULD HAVE COST ME AND MY PASSENGERS. THERE IS NOT ONE NOTE OF APOLOGY IN THE RECALL EITHER. I FELT THE NEED TO FILE A COMPLAINT DESPITE T

I HAVE BEEN A LOYAL TOYOTA OWNER WITH A 1995 CAMRY AND A 2002 TOYOTA RAV 4. I NOTICED THE TERRIBLE JERKING THAT STARTED WHILE DRIVING THE RAV4 ON MY WAY TO WORK. I COULD NOT EVEN ATTEMPT TO SPEED UP WHEN NECESSARY AND ONCE I DID, THE CAR JERKED SO MUCH, I HAD TO PULL OVER AND EVENTUALLY GET THE CAR TOWED TO THE MECHANIC. THEY STATED THAT THE TRANSMISSION WAS THE PROBLEM SO WE PAID TO REPLACE IT AND RESOLVE THAT ISSUE. NOT EVEN A WEEK LATER, I HAD THE SAME EXACT PROBLEMS GOING HOME FROM WORK. I BROUGHT IT BACK TO THE MECHANIC AND NOW IT'S THE ECM THAT NEEDS TO BE REPLACED. I CANNOT AFFORD TO GET IT REPLACED SINCE I JUST PAID FOR THE NEW TRANSMISSION. THE MECHANIC ATTEMPTED TO RESET THE ECM BUT THAT DID NOT HELP AT ALL. NOW WE ARE DOWN TO THE 95 CAMRY AND CROSSING OUR FINGERS THAT WE DON'T HAVE ISSUES WITH OUR "OLD RELIABLE". *TR

2002 RAV4 AUTOMATIC TRANSMISSION HARD SHIFT INTO REVERSE AND MIS SHIFT BETWEEN GEARS. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, APPROACHING A STOP SIGN. WHILE ACCELERATING FROM THE COMPLETE STOP THE TRANSMISSION FAILED TO SHIFT INTO THE FIRST GEAR. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THERE WAS TECHNICAL SERVICE BULLETIN, NUMBER 00504 RELATED TO THE TRANSMISSION FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.