Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
WHEN GENTLY APPLYING BRAKES FOR A STOP LIGHT, AND THE RIGHT WHEEL HITS A 1 AND 1/8 INCH DEEP DEPRESSION IN THE ROAD, THE BRAKES FEEL LIKE THEY MOMENTARILY RELEASE. THE DEPRESSION IS FOR A 9 INCH DIAMETER CITY WATER COVER, AND THE OVERALL DIAMETER OF THE DEPRESSION IS 12 INCHES, AND IT IS 1 AND 1/8 INCHES DEEP. THIS CAN BE REPLICATED AT THIS LOCATION AND WE HAVE ALSO NOTICED THE SAME THING HAPPENING ELSEWHERE IN TOWN.
THE CENTER DISPLAY HAS A MIRROR HIGH GLOSS/GLARE FINISH. BECAUSE OF THIS MIRROR FINISH, WHEN THE SUN IS AT AN ANGLE COMING THROUGH EITHER THE SIDE OR BACK WINDOWS, THE SUN IS REFLECTED BACK INTO THE DRIVER'S EYES. THERE SHOULD BE A RECALL ON THE CAR TO REPLACE CENTER DISPLAY TO PREVENT ACCIDENTS.
THERE IS AN ONGOING ISSUE WITH THE HEAD RESTS ON THIS VEHICLE. THE DEFAULT SETTING IS MUCH TOO FAR FORWARD, CAUSING A FORWARD HEAD AND NECK POSTURE, RESULTING IN HEADACHES, NECK PAIN, ETC., AND MAKE IT VERY UNCOMFORTABLE TO DRIVE, AND DIFFICULT TO CHECK BLIND SPOTS. IT ALSO FORCES THE DRIVER'S HEAD VERY CLOSE THE AIRBAG, WHICH IS SUPPOSEDLY VERY DANGEROUS. IF YOU MOVE THE SEAT BACK, THEN YOU ARE TOO RECLINED TO DRIVE ATTENTIVELY. ONLINE SEARCHES AND COMPLAINTS TO THE DEALER TELL ME I'M NOT THE ONLY ONE COMPLAINING ABOUT THIS, AND IT IS SUPPOSEDLY THE RESULT OF NHTSA REGULATIONS. THIS IS TERRIBLE IF TRUE.
THE 2016 PRIUS 4 DOESN'T COME WITH THE ABILITY TO CHANGE MILES TO KILOMETERS UNLESS YOU ARE AWARE THAT IT IS AN OPTION YOU HAVE TO BUY WHICH NEITHER SALESMEN OR TOYOTA TECHNICAL ASSISTANCE IS AWARE OF. I HAVE NOT BEEN ABLE TO FIND ANYONE WHO CAN TELL ME WHETHER THIS OPTION CAN BE ADDED BUT SO FAR IT APPEARS THAT IT IS.
TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER'S HEAD REST POSITIONING IN THE VEHICLE WAS TOO FORWARD MAKING IT IMPOSSIBLE TO DRIVE FOR LONG PERIODS OF TIME WITHOUT SEVERE DISCOMFORT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50. THE VIN WAS NOT AVAILABLE. UPDATED 04/20/16*LJ *JS
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Toyota Prius → · Every Prius year → · How the figures are calculated →