I HAD A VERY SMALL PEBBLE HIT MY WINDSHIELD WHILE DRIVING SLOWLY ON A RESIDENTIAL STREET. THE INITIAL IMPACT CAUSED SEVERAL SIGNIFICANT CRACKS RUNNING LENGTHWISE AND WIDTHWISE ACROSS MY WINDSHIELD INSTEAD OF JUST STARING OR PITTING AS TRADITIONALLY OCCURS. THIS IS MY THIRD PRIUS AND I HAVE NEVER EXPERIENCED A WINDSHIELD RESPONDING THIS WAY. IT APPEARS ONLINE THAT THIS HAS BECOME A VERY COMMON PROBLEM AND IT IS EXTREMELY COSTLY SINCE THEY CURRENTLY DO NOT HAVE AN AFTERMARKET AVAILABLE. AS WELL AS REQUIRING $600+ RECALIBRATION. I AM EXTREMELY DISAPPOINTED IN TOYOTA. I AM CONCERNED THAT I AM GOING TO PAY $1500 TO GET THIS FIXED (SINCE MY INSURANCE USES MY DEDUCTABLE) ONLY FOR IT TO BREAK AGAIN DUE TO A MINOR INSTANCE (AS MANY HAVE COMPLAINED ONLINE). MY UNDERSTANDING IS THAT THE NEW WINDSHIELD IS THINNER/ LIGHTER FOR MPG. IS THIS NOT COVERED ON SOME SORT OF WARRANTY OR RECALL? I'M VERY UPSET THAT THIS HAS OCCURRED AND HAVE ALWAYS BEEN EXTREMELY LOYAL TO TOYOTA, IM AT A POINT WHERE I JUST WANT TO DRIVE WITH IT CRACKED TO AVID HAVING TO FIX FUTURE CRACKED WINDSHIELDS.
2016 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
2016 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO CONCERNS ABOUT FRONT END BUMPER BEING EXTREMELY LOW TO THE GROUND.*LD THE CONSUMER REQUESTED TO BE ADVISED ON THE LEGAL SPECIFICATIONS FOR THE DISTANCE BETWEEN THE GROUND AND THE BUMPER AND ENGINE OF THE VEHICLE. UPDATED 09/20/2017*JS
I WAS DRIVING TO WORK ON THE HIGHWAY AND A SMALL ROCK HIT MY WINDSHIELD. WITHIN MINUTES, A 6 INCH CRACK HAD DEVELOPED. BY THE TIME I ARRIVED AT WORK (ABOUT 15 MINUTES LATER), THE CRACK HAS EXTENDED TO OVER A FOOT. I CALLED A LOCAL TOYOTA DEALERSHIP AND ASKED IF ANY KNOWN DEFECTS EXISTED. I WAS TOLD NO RECALLS EXISTS FOR MY WINDSHIELD. SPOKE WITH MY INSURANCE AGENT AND REFERRED TO SAFELITE AUTOGLASS FOR REPLACEMENT, SINCE IT COULD NOT BE REPAIRED. THE NEXT MORNING, I DROVE CAR TO WORK AGAIN AND NOTICED CRACK HAS PROGRESS A FEW MORE INCHES OVERNIGHT. BY THE TIME I LEFT WORK, THE LATERAL EXTENDING CRACK HAS NOW STARTED EXTENDING TOWARDS THE MIDDLE OF THE WINDSHIELD, FORMED A JAGGED C-SHAPE. VISIBILITY WAS NOW LIMITED FROM THE CRACK AND FROM THE GLARE FROM THE SUNLIGHT REFLECTING OFF THE CRACKS. I CALLED SAFELITE AND WAS TOLD THAT THE ONLY REPLACEMENT WINDSHIELD WAS AN TOYOTA OEM, BUT THAT IT WAS ON BACKORDER FOR ANOTHER 3 WEEKS AND AT A COST OF ALMOST $800. FEARING ANOTHER POTENTIALLY DANGEROUS DRIVING CONDITION, I DID NOT ATTEMPT TO DRIVE MY CAR UNTIL THE WINDSHIELD WAS REPLACED. TODAY, I WAS READING PRIUSCHAT WEBSITE AND FOUND THAT MY CASE IS CERTAINLY NOT AN ISOLATED INCIDENT. I AM CONCERNED NOW THAT SINCE I REPLACED MY WINDSHIELD WITH AN TOYOTA OEM PART, I AM AGAIN SUBJECTED TO REPEAT DANGER VEHICLE CONDITION AND ADDITIONAL HIGH COST OF REPLACEMENT.
UNDER T-SB-0144-16. ALOT OF 2016 TOYOTA PRIUS OWNERS ARE COMPLAINING A CLICK NOISE FROM REAR OF VEHICLE WHILE DRIVING. I CONFIRMED THROUGH PRIUS CHAT UNDER TECHNICAL SERVICE BULLETIN 0144-16 THAT CLICKING NOISE IS FROM THE SUPPORT NUTS ON THE REAR SHOCKS. I ATTEMPTED TO HAVE IT FIX AS A RECALL. THE TOYOTA SERVICE REPAIR IN SAN BRUNO CALIFORNIA SAID MY BASIC WARRANTY EXPIRED & THEY REFUSED TO FIX IT EVEN THOUGH THE ISSUE IS A POTENTIAL SAFETY-RELATED DEFECTS AND THERE ARE ADEQUACY OF EXISTING SAFETY COMPLAINT WITH MANY PRIUS CUSTOMERS VIA PRIUS CHAT/TSB.
WHEN BREAKING WHILE TRAVELING OVER BUMPS/RIPPLES ON THE ROAD OR OVER ROUGH ROAD CONDITIONS SUCH AS POTHOLES OR ROADWORK, THE VEHICLE FEELS AS THOUGH THE BREAKS ARE SKIPPING OR FAILING. THIS HAS OCCURRED MULTIPLE TIMES UNDER THE SAME OR SIMILAR CONDITIONS. THERE IS A SENSATION WHILE ATTEMPTING TO STOP, THAT THE CAR IS NOT GOING TO STOP IN TIME OR THAT YOU HAVE LOST CONTROL OF THE VEHICLE'S ABILITY TO STOP SAFELY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V672000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ROBERTS TOYOTA (LOCATED AT 1027 NASHVILLE HWY, COLUMBIA, TN 38401; (931) 388-3006) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WINDSHIELD CHIPPED EASILY AND DEVELOPED INTO VERY LONG CRACK AFTER SHORT PERIOD OF TIME. POSSIBLE SOURCE OF INITIAL CRACK WAS UNSEEN PEBBLE/DEBRIS THAT HIT THE WINDSHIELD DURING FREEWAY DRIVING. REPLACEMENT CLAIMED THROUGH AUTO INSURANCE. THE RAPID AND GREAT INCREASE IN LENGTH OF CRACK IS VERY CONCERNING. MATERIAL DURABILITY MAY BE IN QUESTION.
I WAS DRIVING ON I-40W WHEN I GOT A ROCK CHIP ON MY WIND SHIELD. THE NEXT DAY WHILE DRIVING I NOTICED A CRACK IN MY WINDSHIELD, NOT ASSOCIATED WITH THE ROCK CHIP, STARTING ON THE LEFT BOTTOM OF THE WINDSHIELD AND CURVING UP TO THE RIGHT FOR ABOUT 6". THIS CRACK KEPT PROGRESSING DAILY AND NOW EXTENDS APPROX. 3/4 OF THE WAY ACROSS THE WINDSHIELD. THE WINDSHIELD FOR MY CAR IS ON NATIONAL BACKORDER WITHOUT ANY IDEA AS TO HOW LONG IT WILL TAKE TO GET IT IN.I WENT ONLINE AND IT APPEARS FROM THE NUMBER OF PEOPLE DISCUSSING IT, IT APPEARS TO BE WIDESPREAD AND PROBABLY THE REASON FOR THE BACK ORDER. WITH THE NUMBER OF COMPLAINTS I'VE BREADTHS SHOULD BE A RECALL. AS A SIDE NOTE WHENEVER MY CAR'S VIN # IS RUN IT COMES UP AS A 2016 TOYOTA PRIUS C NOT A 2016 PRIUS FOUR TOURING. THE TECH AT THE AUTO GLASS SHOP TOLD ME THAT THIS HAS BEEN A RECURRING PROBLEM.
THE OEM WINDSHIELDS THAT ARE INSTALLED ON NEW 2016 PRIUS 2 MODELS ARE CLEARLY NOT TO STANDARD. I HAVE A HUGE CRACK ACROSS MY WINDSHIELD FROM A VERY TINY PEBBLE WHILE TRAVELING AT 12 MPH. WHAT THE HECK TOYOTA??? I WAS TRAVELING ON THE 101 SOUTHBOUND IN LA IN A MERGING LANE MOVING AT A PACE THAT JOGGERS COULD KEEP UP WITH WHEN A STRAY PEBBLE CRACKED MY ENTIRE GLASS.
WHILE DRIVING APPROXIMATELY 60 MPH ON THE FREEWAY, A VERY SMALL ROCK HIT MY WINDSHIELD AND CREATED A CRACK THAT WAS ABOUT 1 INCH BY 1 INCH IN SIZE. MERELY TWO DAYS LATER, I WOKE UP TO FIND THE CRACK HAD EXTENDED 3/4 OF THE WAY ACROSS MY ENTIRE WINDSHIELD AND COMPLETELY UP AND DOWN THE ENTIRE HEIGHT OF THE WINDSHIELD - JUST OUT OF THE BLUE, OVERNIGHT. IT'S NOW DIFFICULT TO PROPERLY SEE OUT OF THE WINDSHIELD AS ONE OF THE CRACKS RUNS RIGHT IN MY LINE OF VISION WITH THE ROAD. FOR SOMETHING SO MINOR TO CREATE SUCH A MAJOR EFFECT ON MY CAR THAT IS NOT QUITE 14 MONTHS OLD IS QUITE DISTURBING.
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). IN EARLY JUNE I WALKED OUT FROM A BOOKSTORE IN OCEANSIDE, CA TO FIND MY WINDSHIELD, ON MY PARKED/STATIONARY PRIUS, HAD ABOUT AN 8 TO 10 INCH CRACK ON THE PASSENGER SIDE. I FILED AN INSURANCE CLAIM WITH AAA AND FOUND THAT WHEN I ATTEMPTED TO USE TWO DIFFERENT VENDORS FOR REPAIR AS WELL AS THE CARLSBAD, CA DEALERSHIP, EACH ONE CONVEYED TO ME THAT THERE IS A NATIONAL SHORTAGE ON PRIUS WINDSHIELDS. THE CRACK HAS EXPANDED ON ITS OWN AT THIS TIME, MAKING THE CAR UNSAFE TO DRIVE. IT IS ALMOST ACROSS THE ENTIRE WINDSHIELD. I'M RENTING A CAR, BUT MY RENTAL WILL EXPIRE ON JULY 20TH. IF I RENEW THE RENTAL, IT WILL BE AT MY EXPENSE. ACCORDING TO THE CARLSBAD TOYOTA DEALERSHIP, THE REPLACEMENT WINDSHIELD WILL NOT BE AVAILABLE UNTIL AUGUST 8TH WHICH IS NEARLY A MONTH AWAY FROM NOW. THE CLAIM WAS REPORTED IN EARLY JUNE. DUE TO THIS IMMENSE AMOUNT OF INCONVENIENCE CAUSED BY THIS NATIONAL SHORTAGE, I WOULD APPRECIATE IT IF TOYOTA CORPORATION WOULD TAKE RESPONSIBILITY AND PAY FOR MY RENTAL CAR UNTIL THIS ISSUE IS RESOLVED--STARTING JULY 21ST. FINALLY, PERHAPS THERE NEEDS TO BE A RECALL. YOU CAN E-MAIL ME AT [XXX] AND/OR [XXX]. THANK YOU. *DL
2 MONTHS AFTER GETTING THE PRIUS, I WAS DRIVING ABOUT 50 MPH ON A ELEVATED, SINGLE-LANE HIGHWAY OVERPASS WITH NO CARS IN FRONT OF ME WHEN I HEARD A CRACK AND NOTICED A CHIP IN THE WINDSHIELD ON THE PASSENGER SIDE. I HAD IT REPAIRED THAT DAY, BUT IT STILL SHOWS UP. IT HAS NOT CHANGED SINCE THEN. 8 MONTHS LATER, I WAS DRIVING AT AROUND 50 MPH ON A HIGHWAY AND SAW A MAN IN A PICKUP TRUCK THROW HIS ARM OUT OF HIS OPEN WINDOW, LIKE HE WAS TOSSING SOMETHING. ALMOST INSTANTLY I HEARD A CRACK AND THERE WAS ALREADY A CRACK A FEW INCHES HIGH, FROM THE BOTTOM OF THE WINDSHIELD, ON THE LOWER-LEFT OF THE DRIVERS SIDE OF THE WINDSHIELD. I TOOK A PICTURE OF THE TRUCK WITH THE LICENSE PLATE, JUST IN CASE IT MIGHT HELP. WHEN I HAD GOTTEN TO MY DESTINATION, I CHECKED THE CRACK AND WHERE IT LOOKED LIKE IT HAD STARTED, FROM A SMALL CHIP NEAR THE BOTTOM EDGE OF THE WINDSHIELD. BY NOW, THE CRACK HAD EXTENDED SEVERAL MORE INCHES. I THEN CALLED MY INSURANCE TO MAKE A CLAIM. THAT WAS 3 WEEKS AGO AND I HAVE NOT BEEN ABLE TO GET A REPLACEMENT AS I WAS TOLD THAT THERE IS A NATIONAL BACK ORDER ON PRIUS 2016 WINDSHIELDS. THE FIRST INCLUDED PHOTO WAS TAKEN RIGHT AFTER THE CRACK APPEARED. THE SECOND PHOTO, ALTHOUGH A LITTLE OUT OF FOCUS, HAS A SMALL WHITE CIRCLE, WHICH IS WHERE IT LOOKED LIKE THE UNKNOWN OBJECT STRUCK THE WINDSHIELD.
OUR 2016 PRIUS 2 SEDAN WINDSHIELD WAS STRUCK BY A SMALL ROCK CAST LATERALLY ACROSS THE FREEWAY FROM SEVERAL LANES TO MY RIGHT, AS ONE WOULD SKIP A STONE ACROSS WATER, TRAVELING ABOUT 55MPH. UNFORESEEABLE, UNAVOIDABLE ACT OF CHANCE, KICKED UP BY ANOTHER CAR'S TIRE. INITIAL DAMAGE (SEE PHOTO SERIES) WAS TWO UNSIGHTLY BUT REPAIRABLE CRATERS IN THE OUTER LAYER OF GLASS. WITHIN MINUTES / BEFORE AN EPOXY REPAIR WAS POSSIBLE, TWO CRACKS GREW AT AN ALARMING RATE. A SMALLER CRACK WENT VERTICALLY, AND A FAST AND LARGE CRACK RAN HORIZONTALLY. WITHIN A DAY IT SPANNED THE ENTIRE DRIVER'S SIDE. THE CRACK REFLECTS AND REFRACTS LIGHT INTO THE DRIVER'S EYES, AND IS THICK ENOUGH TO OBSTRUCT VISION EVEN IN DIM LIGHT. OUR PRIMARY TRAVEL IS EAST IN THE MORNING AND WEST AT NIGHT, SO THE OBSTRUCTION OF VISION IS AN ACTIVE DANGER AS WE ARE TYPICALLY ORIENTED ON THE SUN. I WAS ADVISED BY THREE DIFFERENT GLASS SERVICES THAT NOT ONLY IS THERE NO AFTERMARKET WINDSHIELD AVAILABLE, BUT THAT THERE WAS AN UNKNOWN WAIT TIME TO RECEIVE ONE FROM THE ONLY AVAILABLE SOURCE, TOYOTA. THERE IS NO INTEGRATED TECHNOLOGY AND I WAS QUOTED REPLACEMENT COSTS OF $800-$900, NOT COVERED BY INSURANCE. I HAVE REVIEWED THE FORUMS, NHTSA SITE, AND A PROMINENT COMPLAINT SITE, AND EXCESSIVE CRACKING APPEARS TO BE A FREQUENT FLAW, BOTH FROM DEBRIS IMPACTS AND WHEN OWNERS REPORT "SPONTANEOUS" CRACKING. OUR GLASS SHOPS STATED THEY SAW THIS PROBLEM MORE FREQUENTLY ON TOYOTAS THAN ON ANY OTHER CAR. GIVEN THE COST AND FREQUENCY THIS PR
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE PLASTIC RIDGE ON THE CENTER CONSOLE CAUGHT THE DRIVER'S SHOE AND CAUSED THE ACCELERATOR PEDAL TO STICK TO THE FLOORBOARD OF THE VEHICLE WHEN THE DRIVER ATTEMPTED TO RELEASE THE ACCELERATOR PEDAL. THE CONTACT CALLED THE FITZGERALD TOYOTA DEALER IN GAITHERSBURG, MD AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR INVESTIGATION. THE FAILURE MILEAGE WAS 7,700. THE VIN WAS NOT PROVIDED.
MY WINDSHIELD IS CONSTANTLY GETTING HIT WITH PEBBLES AND NOW HAVE TWO LARGE CRACKS IN MY WINDSHIELD. I AM NOT DRIVING ANY DIFFERENTLY THAN I HAVE SINCE I HAVE OWNED CARS AND I AM NOT SURE WHAT THE PROBLEM IS. IT MIGHT BE A DESIGN PROBLEM OR THE WINDSHIELD IS NOT STRONG ENOUGH TO TAKE THE FORCE OF A TINY PEBBLE.
CRACKED WINDSHIELD. NEW MODEL VEHICLE W 10000 MILES WINDSHIELD CRACKED FROM AN IMPACT OF A SMALL ROCK OR OTHER ON THE HIGHWAY. NEVER HAD THIS HAPPEN, 30+ YEARS DRIVING. VERY THIN AND FRAGILE GLASS AND COMPLICATED EXPENSIVE ELECTRONIC SENSORS WILL REQUIRE 2 REPAIR SHOPS, 7 OR MORE COMBINED HOURS, AND MANY DOLLARS FOR THE REPAIR. TOYOTA DOES NOT COVER THE REPAIR, ALTHOUGH MY CAR IS UNDER WARRANTY AND I HAVE PURCHASED A TOYOTACARE PLUS PREPAID PRENIUM MAINENTANCE PLAN. AAARGH!! FRUSTRATED CUSTOMER! IS TOYOTA GOING TO ISSUE A RECALL ON THESE LOUSY WINDSHIELDS?
I TOOK DELIVERY OF MY 2016 PRIUS IN JANUARY 2016. AT HE TIME OF DELIVERY, THE SPEEDOMETER DISPLAYED MPH, HOWEVER THE OWNER'S MANUAL INDICATED THIS COULD BE CHANGED TO KPH VIA A SIMPLE USER INTERFACE ON THE DASHBOARD. I HAVE SINCE LEARNED THAT SUCH A CHANGE IS NOT POSSIBLE FOR MY CAR, AS IT WAS MANUFACTURED EARLY IN THE 2016 MODEL YEAR PRODUCTION RUN. THE INABILITY TO ADJUST FROM MPH TO KPH MAKES IT DIFFICULT OR IMPOSSIBLE TO CORRECTLY FOLLOW THE POSTED SPEED LIMITS WHEN I VISIT CANADA. THIS REPRESENTS A SAFETY ISSUE WHICH SHOULD BE REMEDIED.
THE VEHICLE DOES NOT REPORT SPEED IN KPH, ONLY IN MPH. THIS MEANS THAT EVERY TIME I CROSS INTO CANADA WITH THIS VEHICLE, I HAVE DIFFICULTY DISCERNING WHETHER I AM FOLLOWING ALL VEHICLE SAFETY AND TRAFFIC LAWS OR MAINTAINING A SAFE SPEED. TO REPEAT, WHILE EVERY OTHER VEHICLE I HAVE EVER OWNED HAS A SPEEDOMETER THAT READS IN BOTH ENGLISH AND METRIC UNITS, THIS VEHICLE DOES NOT. IT REPORTS SPEED IN MPH *ONLY*. THIS IS FINE IN THE UNITED STATES, BUT EVERY TIME I CROSS INTO CANADA I'M LEFT GUESSING.
THE WINDSHIELD CRACKED WITHIN 3 DAYS OF PURCHASING THE CAR AS BRAND NEW. I DIDN'T HEAR A ROCK HITTING IT AND I CAN'T SEE AN IMPACT PATTERN. I WOKE UP ONE MORNING AND THE CRACK WAS OVER A FOOT AND IT SPREAD FROM THERE INTO MULTIPLE CRACKS. THERE WAS NO CHANCE TO GET THE WINDSHIELD REPAIRED AT ALL AND IT NEEDED TO BE REPLACED BUT I DON'T HAVE THE 1300 DOLLARS THAT THE DEALER IS SAYING IT TAKES TO GET IT REPLACED AND THEY CLAIM IT WAS A ROCK AND NOT A DEFECT WHICH I'M DISPUTING.
RODENTS WERE ATTRACTED TO THE SOY-BASED WIRING USED BY TOYOTA AND CAUSED EXPENSIVE DAMAGE BY CHEWING WIRES. TOYOTA HAS HAD PROBLEMS WITH THIS WIRING AND RODENT DAMAGE FOR 4 YEARS AND I WAS UNAWARE OF THIS WHEN I BOUGHT THE VEHICLE. THEY REFUSE TO PAY FOR MY DAMAGE AND ALSO REFUSE TO REPLACE THE WIRING WITH NON-SOY WIRING, WHICH MEANS IT COULD EASILY HAPPEN AGAIN. MANY OTHER CUSTOMERS, I DISCOVER, HAVE REPORTED RODENT DAMAGE TO WIRING BECAUSE OF THE SOY-BASED MATERIAL.
THE CAR'S WINDSHIELD SEEMS TO BE SOFTER THAN PREVIOUS MODELS. I HAD THE WINDSHIELD COMPLETELY REPLACED A FEW MONTHS AGO, AFTER A FAILED REPAIR OF A LARGE CHIP. A CHIP REPAIR WAS DONE ON THE NEW WINDSHIELD ON APRIL 7TH. IN THE CAR WASH LAST FRIDAY, I NOTICED SEVERAL SMALL CHIPS IN THE WINDSHIELD. MY HUSBAND DRIVES A 2016 TOYOTA HIGHLANDER. HIS WINDSHIELD WAS ALSO REPLACED EARLY THIS YEAR. HE NOW HAS A SIZEABLE CHIP IN THE NEW WINDSHIELD. IT SEEMS THAT THERE IS A PROBLEM WITH 2016 TOYOTA WINDSHIELDS, NOT JUST IN THE PRIUS, BUT IN OTHER MODELS AS WELL.
I HAVE A 3 FT. LONG CRACK IN MY WINDSHIELD THAT OCCURRED APPROXIMATELY A MONTH AND A WEEK AGO. IT HAS BECOME A SAFETY RISK TO DRIVE AS THE CRACK REFLECTS SUNLIGHT IN MY EYES WHEN DRIVING DURING THE DAY, OR AT THE END OF THE WORK DAY DURING SUNSET. TOYOTA IS UNABLE TO PROVIDE A WINDSHIELD REPLACEMENT.
NHTSA RECALL NO.16V672 AND 16V741 WERE NOT COMPLETED. CALLED THE AUTHORIZED TOYOTA DEALER, STEVENS CREEK TOYOTA, 380 KIELY BLVD, SAN JOSE, CA 95129, ON 01/20/2017 FOR REMEDY TO BE PERFORMED. I WAS TOLD THAT THEY WILL CALL ME BACK WHEN TEH PARTS ARE AVAILABLE. REMEDY NOT COMLETED YET.
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V741000 (PARKING BRAKE); HOWEVER, THE TECHNICIAN DID NOT COMPLETE THE RECALL REPAIR. THE CONTACT DID NOT DISCLOSE THE REASONING FOR THE DEALER NOT PERFORMING THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
ON MY WAY TO WORK, WHILE SWITCHING LANES FROM LEFT TO RIGHT, MY VEHICLE WINDSHIELD WAS HIT WITH A SMALL ONCOMING PEBBLE ROCK THAT FELL FROM A SEMI-TRUCK THAT WAS APPROXIMATELY 125 FEET IN FRONT OF ME. I COULD NOT AVOID IT SINCE IT WAS A "LAST SECOND" SITUATION. MY CURRENT SPEED WAS 50 MPH IN A 70 MPH ZONE BECAUSE TRAFFIC IN THE LEFT LANE WAS MOVING SLOWER THAT IT SHOULD HENCE WHY I MOVED FROM THE LEFT TO THE RIGHT LANE. WHAT I AM TRYING TO REPORT IS THAT I BELIEVE AS WELL AS MANY OTHER 2016/2017 TOYOTA PRIUS OWNERS WHO HAVE CRACKED WINDSHIELDS, IS THAT TOYOTA IS USING WINDSHIELD GLASS THAT IS NOT UP TO CURRENT SAFETY STANDARDS. JUDGING BY THE CRACK IN MY WINDSHIELD, WHICH IS NOW WELL OVER A FOOT LONG, YOU CAN TELL HOW MUCH THINNER THE GLASS IS COMPARED TO OTHER CURRENT MAKE AND MODEL VEHICLES. I AM NOT SURE IF THIS IS DUE TO GAINING WEIGHT SAVINGS WHICH IN TURN WOULD GIVE A FEW EXTRA MPG OR NOT FOR A HYBRID VEHICLE, BUT I BELIEVE THIS NEEDS TO BE LOOKED INTO BECAUSE WINDSHIELDS FOR A VEHICLE LIKE THIS ARE EXTREMELY COSTLY. UPWARDS OF $690 FROM DIFFERENT VENDORS OR $1500 FROM A TOYOTA DEALER. I HAVE OWNED 5 CARS IN THE PAST, THE TOYOTA PRIUS IS NUMBER 6, AND ALL OF THE PAST 5 VEHICLES HAVE BEEN HIT EVEN HARDER WITH BIGGER ROCKS THAN THE PRIUS WAS ON THE WINDSHIELD WITH NO CRACKS OR CHIPS. I DO HOPE THIS IS LOOKED INTO BEFORE I START PAYING HIGH AMOUNTS OF MONEY FOR NEW WINDSHIELDS.
VEHICLE FEELS LIKE IT WANTS TO GO FORWARD AS SOON AS THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY WHEN IT IS STATIONARY, IS IN PARK GEAR WITH THE FOOT PARKING BRAKE FULLY ON AND ON A FLAT SURFACE. WHEN THE CAR IS RUNNING OFF OF BATTERY MODE AND THE BATTERY BECOMES DEPLETED THE GAS ENGINE TURNS ON TO CHARGE THE HYBRID BATTERY, YOU CAN FEEL THE CAR SENDING POWER TO THE WHEELS FOR A SLIGHT TWO SECONDS AND CAN ALSO HEAR THE BRAKES CREAKING AS A RESULT OF THE ENGINE FEELING ENGAGED TO THE WHEELS EVEN WHEN THE PARK GEAR (/BUTTON) IS SELECTED. IT HAPPENS ALL THE TIME AND NOT SURE WHY IT WOULD DO THAT WHILE IN PARK. IF A PARKING BRAKE FAILURE WAS TO HAPPEN WHAT WOULD HAPPEN WHEN THE ENGINE TURNS ON TO CHARGE THE BATTERY AGAIN? WILL IT CREEP FORWARD OR WHAT? JUST THOUGHT THIS WAS A CONCERN SINCE I HAVE NOT EXPERIENCED THIS WITH NON HYBRID CARS.
WHILE DRIVING ON HWY 14 AT APPROXIMATELY 1100 AM, MY SON'S VEHICLE LEFT REAR TIRE BLEW OFF. HE SUMMONED ASSISTANCE TO AAA WHO CAME AND PUT THE SPARE TIRE IN, HE SUBSEQUENTLY DROVE THE CAR TO SIERRA TOYOTA IN LANCASTER CA AND CHANIN YESCAS SERVICE DEPT MGR ASSISTED WITH HAVING THE CAR CHECK. I AM CONCERNED WITH THIS VEHICLE IT IS THE 2ND INCIDENT WITH HAVE HAD WITH THE VEHICLE WITHIN A WEEK. PLEASE ASSIST ASAP.
WHILE DRIVING THE VEHICLE STARTED TO SHAKE FROM UNDERNEATH FIERCELY, I CALLED MY MOTHER WHO CAME AND PICKED UP THE CAR SHE TURNED AROUND AND WENT BACK TO MY RESIDENCE, WHILE ATTEMPTING TO PARK IN THE GARAGE THE CAR STARTED TO ROLL DOWN THE DRIVEWAY AND THE BRAKES WOULDN'T WORK, THE CAR LANDED ON THE STREET. CITY OF LANCASTER CA
WINDSHIELD CRACKED 12+ INCHES OVERNIGHT WITH NO CAUSE. VEHICLE WAS PARKED IN GARAGE. CRACK HAS SINCE GROWN TO 20+ INCHES
TOYOTA OF SURPRISE IS SAYING THAT THEY CAN'T FIX OUR PRIUS RECALL FOR THE EMERGENCY BRAKE UNTIL JANUARY 2018.
IF THE TIRE PRESSURE IS DECREASED BY THE SLIGHTEST AMOUNT THE LIGHT WILL GO ON AND STAY ON. IF THE TEMPERATURE IS COOL THE LIGHT WILL GO ON AND STAY ON. I'VE BROUGHT IT BACK TO SERVICE 4 TIMES DURING NOVEMBER AND DECEMBER OF 2016. THEIR SCAN SHOWS NO FAULT. I PURCHASED THE PRIUS IN FEBRUARY 2016 AND DIDN'T HAVE THIS PROBLEM UNTIL NOVEMBER. THE LIGHT MAY COME ON WHILE DRIVING OR SOMETIMES WHEN THE CAR IS FIRST STARTED. *TR
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS HYBRID. WHILE DRIVING 70 MPH, THE WINDSHIELD TRAPPED RAIN WATER, WHICH MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,800.
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V741000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED A NEW 2016 PRIUS FOUR ON FEBRUARY 16, 2016. THE LITERATURE ON THE TOYOTA FACTORY WEBSITE SAYS MY PRIUS IS EQUIPPED TO SWITCH FROM ENGLISH TO METRIC UNITS. UNFORTUNATELY, TOYOTA FAILED TO DISCLOSE THAT ANY PRIUS MANUFACTURED IN JANUARY AND FEBRUARY AND DELIVERED TO THE UNITED STATES DID NOT HAVE THIS FEATURE WORKING CORRECTLY. WITHOUT THE ABILITY TO SWITCH TO METRIC UNITS, BY GOVERNMENT MANDATE, MY PRIUS DOES NOT MEET CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. APPARENTLY SOME 2016 PRIUS VEHICLES SOLD IN CANADA ALSO CANNOT SWITCH TO ENGLISH UNITS WHEN DRIVING IN THE UNITED STATES PRESENTING A POTENTIAL SAFETY HAZARD. TOYOTA HAS APPARENTLY FAILED TO REVEAL A MATERIAL FACT THAT THE PRIUS SOLD TO ME DOES NOT MEET THE CANADIAN MOTOR VEHICLE SAFETY REGULATIONS. THERE WAS NO DISCLOSURE ON THE VEHICLE MONRONEY STICKER THAT THIS PRIUS HAS A DISABLED OR DELETED ENGLISH TO METRIC UNIT SPEEDOMETER DISPLAY. AFTER 10 MONTHS FROM MY DATE OF PURCHASE, THE ONLY REMEDY TOYOTA OFFERS IS FOR ME TO PURCHASE A NEW PRIUS TO REPLACE MY NEW PRIUS AT MY EXPENSE. WHEN I PURCHASED MY NEW 2016 TOYOTA PRIUS, I DID NOT KNOW I WAS PURCHASING A VEHICLE WITH VAPORWARE SOFTWARE. THERE WAS NOT A CLEAR AND CONSPICUOUS DISCLOSURE THAT TOYOTA DELETED THE OPTION TO SELECT BETWEEN ENGLISH AND METRIC UNITS WHICH AFFECTS MULTIPLE VEHICLE SYSTEMS SUCH AS NAVIGATION, HEATER/AC, SPEEDOMETER, AND ODOMETER. FOR MY FIRST SIX MONTHS OF OWNERSHIP, THE NAVIGATION SYSTEM WOULD CONSTANTLY REBOOT UNTIL TOYOTA FIXED THE
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE DID NOT ALLOW THE ABILITY TO SWITCH FROM MILES PER HOUR TO KILOMETERS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED OR REPAIRED DUE TO N MANUFACTURER DEFAULT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. ....UPDATED 02/06/17 *BF *CN
TL* THE CONTACT OWNS A 2016 TOYOTA PRIUS. WHILE THE VEHICLE WAS STATIONARY, THE BATTERY BECAME EXTREMELY HOT. THE VEHICLE WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 01/26/2017*CT *CN
I RECENTLY PURCHASED MY 3RD TOYOTA IN AUGUST (2016 PRIUS). I UPGRADED MY 2011 PRIUS BECAUSE I REALLY NEEDED BUILT IN NAVIGATION DUE THE NATURE OF MY JOB AND MY COMMUTE. I AM CURRENTLY EXPERIENCING ISSUES WITH THE RADIO/NAVIGATION SYSTEM, WHICH IS VERY FRUSTRATING BECAUSE THIS IS A "BRAND NEW" CAR. THE NAVIGATION SYSTEM AND RADIO TURN OFF AND ON CONTINUOUSLY DURING THE MOST DANGEROUS AND INCONVENIENT TIMES (I.E. WHEN I AM NAVIGATING THOUGH UNFAMILIAR WOODED AREAS IN THE DARK WHEN IT'S RAINING). THIS ALSO CAUSES ONE OF MY INSTRUMENT PANELS TO GO BLANK. I HAVE HAD TO STOP USING THE NAVIGATION SYSTEM ALTOGETHER AT TIMES, WHICH AGAIN IS THE REASON THAT I UPGRADED MY CAR IN THE FIRST PLACE. THIS BEGAN HAPPENING INTERMITTENTLY IN SEPTEMBER, AND THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE OVER TIME. I TOOK OFF OF WORK TO HAVE THE ISSUE DIAGNOSED AND REPAIRED BY THE DEALERSHIP IN NOVEMBER AND TO HAVE THE PARKING CABLE RECALL ISSUE TAKEN CARE OF. I WAS INFORMED BY THE DEALER THAT THEY DID NOT HAVE THE PARTS IN TO ADDRESS THE RECALL ISSUE AND THE TECHNICIAN IMMEDIATELY NOTICED THE ISSUE WITH THE RADIO/NAVIGATION SYSTEM BUT WAS UNABLE TO CORRECT THE ISSUE BECAUSE THE UPDATE THAT "MIGHT" FIX IT IS NOT AVAILABLE YET. THIS IS VERY DANGEROUS AND THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
WHILE DRIVING AT NIGHT, REAR VIEW INTERIOR MIRROR DOES NOT DIM AS TRAFFIC APPROACHES FROM REAR. WHEN TAKEN TO DEALER, TECHNICIAN SHINED LIGHT FROM IPHONE ONTO MIRROR AND IT DIMMED PROPERLY. HOWEVER, UNDER NORMAL DRIVING CONDITIONS IT DOES NOT! ON A RECENT 2 HOUR NIGHTTIME DRIVE, AS CAR LIGHTS APPROACHED FROM BEHIND, I ALTERNATELY TURNED THE DIMMING FEATURE ON AND THEN OFF AND NOTICED ABSOLUTELY NO DIFFERENCE. I EVEN TRIED IT WHEN STOPPED AT RED LIGHT WITH HEADLIGHTS FROM SEVERAL CARS BEHIND ME, WITH THE SAME RESULT. SINCE THERE IS NO LEVER TO USE TO DIM THE TRAFFIC AS THERE MIGHT BE WITH A NON-ELECTRONIC MIRROR, I WAS FORCED TO LOWER THE MIRROR TO AVOID BEING BLINDED BY CARS APPROACHING FROM REAR - AN OBVIOUS SAFETY SITUATION. DEALER SAYS THERE'S NO PROBLEM BUT HAS NOT TRIED IN REAL LIFE DRIVING. *TR
16V741000 WAS NOT PERFORMED ON THE CAR EVEN THOUGH IT WAS PURCHASED 11/17 , AND THE RECALL BEGAN 11/10. DEALER LEE'S TOYOTA LOCATED AT 139-65 QUEENS BLVD, JAMAICA NY 11435
ON FRIDAY, OCTOBER 21, 2016 WHILE DRIVING OVER A POTHOLE I PRESSED ON THE BRAKE. THE CAR SLOWED BUT ALL OF A SUDDEN THE BRAKE SUDDENLY DEPRESSED EVEN FURTHER DOWN AND THE CAR JERKED AND SEEMED TO STALL BEFORE PUSHING FORWARD. I HAD BEEN PRESSING THE BRAKE AS FAR DOWN AS IT WOULD GO AND IT SEEMED AS IF THERE WOULD BE SOME KIND OF BRAKE FAILURE. ON OCTOBER 31, 2016 WHILE DRIVING OVER ANOTHER POTHOLE, I AGAIN STEPPED ON THE BRAKE AND SUDDENLY THE PEDAL AGAIN DEPRESSED FURTHER DOWN AND THERE WAS A CREAKING AND SQUEALING SOUND. THEN ON NOVEMBER 4, 2016 WHILE GOING OVER A POTHOLE, THERE WAS A SQUEALING AND CREAKING SOUND BUT NOT A SUDDEN ADDITIONAL DEPRESSION OF THE BRAKE PEDAL. ALL THESE INCIDENTS HAPPENED ON SALT LAKE BLVD. OR KAMEHAMEHA HIGHWAY AND PASSES UNDER THE FIXED GUIDEWAY FOR HAWAII'S RAIL SYSTEM. THE ROAD IS EXTREMELY BUMPY AND FULL OF POTHOLES.
AS I LEFT WORK MY INDICATOR SHOWED A FULL BATTERY ALL BARS IN BLUE. AS I WAS DRIVING DOWN THE COAST I NOTICED THE BATTERY STARTED TO QUICKLY DEPLETE, IN APPROX 8.6 MILES MY INDICATOR SHOWED 1 BLUE BAR. AT THAT TIME I WAS MAKING A LEFT ONTO THE CANYON ROAD. I THOUGHT THIS WAS ODD. AS I TURNED LEFT NOTICED A DECREASE IN ACCELERATION POWER. DIDN'T THINK MUCH OF IT BUT ABOUT UNTIL ABOUT 2 MILES IN I NOTICED THE PRIUS STARTED LOSING ACCELERATION POWER THE MOTOR WAS RUNNING AND THE INDICATOR DID NOT SHOW THAT IT WAS IN EV MODE EVEN COASTING THROUGH THE CANYON AND BRAKING. I HAD TO ACCELERATE TO COME UP A SLOPE THROUGH A TUNNEL I HAD ALMOST NO ACCELERATION POWER. THE CAR FELT LIKE IT WAS HESITATING I THINK BY THE DOWN HILL COAST AND A FEW SPURTS OF POWER SURGES I WAS ABLE TO MAKE IT THROUGH THE TUNNEL BY THE 5TH MILE I HAD NO POWER TO ACCELERATE LUCKILY THERE WAS A ROAD WHERE I COULD MAKE A RIGHT. AS I COASTED TO THE INTERSECTION I TURNED RIGHT THEN ATTEMPTED TO PULL A UTURN ON A PATCH OF DIRT AS I WAS 3/4 OF THE THROUGH THE TURN THERE WAS ZERO POWER THE VEHICLE WAS ON BUT NO POWER ENGINE CUT OUT. NO CHECK ENGINE LIGHT WHATSOEVER I GOT SUCK IN THE MIDDLE OF THE 2 LANE HIGHWAY BLOCKING BOTH DIRECTIONS! I PUT ON MY HAZARDS AND ATTEMPTED TO PUT THE CAR IN NEUTRAL IT INDICATED IT WAS IN NEUTRAL, THEN I SHIFTED TO DRIVE BUT AGAIN NO POWER THE CAR WAS JUST MAKING A NOISE AND LIKE A VERY FAINT GRINDING NOISE. AT THIS POINT CARS WERE ON BOTH LANES TRYING TO HEAD EACH DIRECTION I HAD TO GET
MY WINDSHIELD RANDOMLY CRACKED AND LOOKING ON-LINE THIS SEEMS TO BE A COMMON OCCURRENCE ON THE PRIUS 4TH GENERATION VEHICLES.
THE COATING ON THE WIRING SYSTEM ATTRACTED RODENTS TO MY CAR, THE RODENTS ATE THROUGH THE ELECTRICAL AND TRIED TO NEST IN THE ENGINE BAY. THE RESULTS WERE MASSIVE SYSTEMS MALFUNCTIONS AND THE CAR WASN'T SAFE TO DRIVE. I HAD TO GET IT TOWED TO TOYOTA AND THEY STATED THAT THIS IS A COMMON PROBLEM. "THEY'VE SEEN ALOT OF THIS RECENTLY"
AS I TOOK A HIGHWAY EXIT, FOLLOWING BEHIND OTHER CARS DOING THE SAME, MY PRIUS REFUSED TO BRAKE EFFICIENTLY WHEN ANOTHER CAR ABRUPTLY INVADED OUR LINE. IT FELT AS IF THE BRAKES MADE A SLIGHT RELEASE OR COULDN'T REACH A FULL STOP. I HAD ENOUGH SPACE TO STOP, AND I PRESSED THE BRAKES ON TIME BUT THERE WAS ALMOST NO BRAKE REACTION AND I CRASHED INTO THE TRUCK IN FRONT OF ME. I WAS PROBABLY GOING 20-30 MPH, SOMEWHERE IN THE MIDDLE... SO NOT EVEN THAT FAST. BEST PART IS THAT THE AIRBAGS DIDN'T INFLATE, EVEN THOUGH THE CAR WAS ALMOST TOTALED. THIS FEELS EXPLAINABLE TO ME... I HAD IT FOR ONLY TWO MONTHS THUS FAR. I DO NOT RECOMMEND THIS CAR TO OTHERS.
WE WERE TRAVELING AT APPROXIMATELY 70MILES AN HOUR ON A DIVIDED HIGHWAY. THE CRUISE CONTROL WAS ACTIVATED. MY HUSBAND WAS DRIVING, I WAS THE PASSENGER. WE BOTH WERE WEARING OUR SEAT BELTS. MY HUSBAND SUFFERED SOME SORT OF MEDICAL INCIDENT CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. WE CROSSED THROUGH THE MEDIAN, BECAME AIRBORNE, CROSSED TWO LANES OF OPPOSING TRAFFIC AND HEADED UP A STEEP INCLINE. THE CAR CAME TO REST ON A PILE OF DEBRIS AND HUNG UP ON A WIRE FENCE. MY HUSBAND SUFFERED A SUBARACHNOID HEMORRHAGE FROM STRIKING SOMETHING ON THE DASH OF THE CAR. WHEN THE CAR STOPPED HE WAS SLUMPED OVER THE WHEEL BLEEDING.. HE ALSO SUFFERED A MILD L4 COMPRESSION FRACTURE. AT THE TIME OF THE ACCIDENT I HAD LIGAMENT DAMAGE IN THE CHEST AREA. AS A RESULT HE WAS TAKEN BY AMBULANCE TO THE REGIONAL HOSPITAL AND THEN AIR-EVACUATED TO LAS VEGAS. OUR SIDE CURTAIN AIRBAGS DEPLOYED BUT NOT THE FRONTAL BAGS. I CALLED TOYOTA AND WAS TOLD THAT THE CRASH WAS NOT SEVERE ENOUGH TO CAUSE THEM TO NFLATE BUT MY HUSBAND'S INJURIES WOULD TEND NOT TO SUPPORT THAT. AN ENGINEER DID REMOVE THE "BLACK BOX" FROM THE VEHICLE TO TEST IT. HE PROMISED HE WOULD GET BACK TO US WITH THE RESULTS. WHEN I DID NOT HEAR FROM HIM I CALLED AND HE TOLD ME THAT ALL RESULTS HAVE BEEN SENT TO TOYOTA. HE WAS RELUCTANT TO SAY MORE. I CALLED TOYOTA AND WAS TOLD THAT SEVERAL PEOPLE HAD LOOKED AT THE CASE AND THAT THE RESULTS HAD BEEN SENT TO LEGAL, THE ATTIITUDE OF THE PEOPLE THERE HAS GONE FROM HELPFUL TO ABRUPT. MY HUSBAND IS ST
THE CAR STARTED TO BURN LOT OF OIL. LIKE 1 QUART FOR EVERY 1000 TO 1200 MILES. WHEN I GOOGLED, I SAW I WAS ONE IN A MILLION AS ALREADY PRIUS OWNERS WERE SHOUTING ABOUT THIS ISSUE ONLINE. WHEN I CALLED AND EXPLAINED THE PROBLEM TO AUTONATION DEALER IN TEMPE, HE CLEARLY UNDERSTOOD THIS PROBLEM(BECAUSE HE FACED THE COMPLAINTS) AND HE SAID IT WOULD COST 6000 BUCKS TO FIX. TOYOTA IS NOT READY TO EXTEND THE WARRANTY FOR THIS PROBLEM. BUT, THE DEALER IS READY TO BUY THIS CAR FOR JUST 1000 BUCKS. MY CAR'S CURRENT VALUE IN KBB IS 7800 BUCKS.
WE HAD AN UNEXPLAINED BLOWOUT IN A TIRE WITH LESS THAN 5000 MILES ON IT ON OUR PRIUS IV 2016 PURCHASED IN MAY. WE SAW NOTHING IN THE ROADWAY THAT WOULD HAVE CAUSED THIS. THE TIRE WAS RIPPED. THERE IS A RECALL ON THIS BRAND, BRIDGESTONE/FIRESTONE SO WAS THIS TIRE AT RISK? THE TIRE NUMBER IS P195/65R89S. THE WARRANTY IS WORTHLESS AS THEY COULD CLAIM ROAD DAMAGE AND WE CAN'T PROVE OTHERWISE. BUT WE SAW NOTHING THAT WE HIT, AND OTHER CARS PASSING US DID NOT HAVE BLOWOUTS. SO DID THE TIRE FAIL? WE THINK SO. WE WERE ON AN INTERSTATE HIGHWAY WHEN THIS HAPPENED. VERY SCARY AND NO SPARE TIRE, A SEPARATE COMPLAINT. WE COULD HAVE BEEN KILLED BY A PASSING TRUCK WHILE WAITING FOR A TOW TRUCK FOR NEARLY 2 HOURS.
WE HAD A TIRE BLOWOUT ON AN INTERSTATE HIGHWAY AND DISCOVERED THERE WAS NO SPARE TIRE IN OUR NEW CAR. THE DEVICE TO REPAIR THE TIRE DIDN'T WORK AS THE TIRE WAS RIPPED. WE HAD TO WAIT 2 HOURS FOR A TOW TRUCK, WITH HUGE TRUCKS PASSING US AT 80 MPH, VERY CLOSE. WE WERE TERRIFIED. WE STILL DON'T KNOW WHAT REALLY HAPPENED AS WE DIDN'T SEE ANYTHING THAT WOULD HAVE RIPPED THE TIRE. THE CAR IS NEW, STILL UNDER WARRANTY. EVERY CAR SHOULD HAVE A SPARE TIRE FOR EMERGENCIES LIKE THIS. WE DID NOT KNOW IT DIDN'T HAVE ONE.
RODENT DAMAGED WIRING AND CASINGS BY EATING/DAMAGING BOTH AT A COST SO FAR OF $2700. I HAVE OWNED THIS VEHICLE FOR ONE MONTH. I'VE BEEN TOLD THE WARRANTY DOES NOT INCLUDE THE DAMAGE. I ASKED ABOUT WHERE THE DEALERSHIP STORED THE VEHICLE PRIOR TO ITS DELIVERY TO ME. I WASN'T SATISFIED WITH THEIR EXPLANATION.
THE 2016 PRIUS IV WE JUST PURCHASED 2 WEEKS AGO COMES WITH A WHITE DASH! THE WHITE DASH CREATES A HORRIBLE GLARE WHEN TRYING TO LOOK OUT EITHER DRIVER OR PASSENGER WINDOW! THE ONLY WAY TO AVOID GLARE IS DRIVE WITH WINDOWS DOWN ALL OF THE TIME. VISIBILITY IS GREATLY HAMPERED BY THE WHITE DASH REFLECTION OFF THE WINDOWS! THIS IS HUGE SAFETY ISSUE!
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Toyota Prius → · Every Prius year → · How the figures are calculated →