2011 Toyota Prius complaints

JUST WANT TO ADD TO THE LIST OF COMPLAINTS ABOUT THIS CAR LUNGING FORWARD WHEN THE BRAKES ARE APPLIED, PRIMARILY WHEN THE CAR IS DRIVING OVER ROUGH TERRAIN BUT NOT ALWAYS. IT IS ALWAYS UNEXPECTED. I'VE HAD TO CHANGE THE WAY I DRIVE, BUT I'M NOT ALWAYS SURE I COULD STOP IT IN EVERY CIRCUMSTANCE. I'VE TAKEN THE CAR IN TO A TOYOTA SERVICE CENTER TWICE TO LOOK AT IT. THEY EITHER CAN'T GET IT TO HAPPEN WHILE THEY HAVE THE CAR OR THEY SAY IT'S NORMAL. IT'S NOT NORMAL FOR ANY CAR I'VE EVER HAD IN TWENTY PLUS YEARS OF DRIVING. IT HAS ONLY GOTTEN WORSE AND MORE FREQUENT OVER THE COURSE OF THE THREE YEARS THAT I'VE HAD THE CAR.

TRACTION CONTROL AND ABS WARNING LIGHTS CAME ON. CRUISE CONTROL STOPPED WORKING. TOOK IT TO TOYOTA WHO SAID CODES INDICATED FAILURE OF MASTER CYLINDER. COST OF REPAIR $3,400. I THINK THEY HAVE A DEFECTIVE PART PROBLEM.

THE VEHICLE WAS PARKED IN A TYPICAL SUPERMARKET PARKING LOT DURING A NORMAL SUNNY DAY. THE VEHICLE STARTS NORMALLY AS THE BRAKES ARE DEPRESSED. AFTER PUTTING THE CAR IN REVERSE, THE BRAKE PEDAL PUSHED BACK AS THE VEHICLE STARTS TO BACK UP. THE BRAKE FELT VERY STIFF AND WOULD NOT DEPRESS UNTIL THE FOOT IS LIFTED AND RE-STEPPED ON IT. IT HAS HAPPENED ABOUT A DOZEN TIMES IN THE LAST 3.5 YEARS, NO SPECIFIC PLACE OR TIME. WAS NOT ABLE TO BE DUPLICATED AT THE DEALERSHIPS. THE DEALER SAID IT'S SAFETY FEATURE WHEN YOU STEP ON THE BRAKES TOO HARD, IT LOCKS UP AS IN A HAND BRAKE. HOWEVER, THE LOCKUP I EXPERIENCED IS DIFFERENT AND ONLY HAPPENS OCCASIONALLY DURING REVERSE WHERE THE BRAKES IS NOT STOPPING THE CAR FROM MOVING. SEEMS TO OCCUR MORE OFTEN ON SLOPED SURFACES THAN FLAT, BUT CANNOT DUPLICATE AS IT HAPPENS RANDOMLY, USUALLY WITH MULTIPLE PASSENGERS IN THE CAR. THIS CAN BE A REAL SAFETY HAZARD IF SOME ONE IS BEHIND THE VEHICLE.

MY WIFE WAS DRIVING OUR 2011 PRIUS DURING STOP AND GO TRAFFIC. SHE SAID THE CAR JUST TOOK OFF ON HER ON IT'S OWN SHE TRIED TO BRAKE BUT IT WOULDN'T STOP. IT CRASHED INTO THE MOTORHOME THAT I WAS DRIVING. THE AIR BAGS NEVER DEPLOYED. THE CAR WAS TOTALED DUE TO THE EXTENSIVE DAMAGE.

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH, A SCRAPING TYPE NOISE WAS HEARD UNDER THE VEHICLE AND A BUMP WAS FELT. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE WHEEL WELL DISLODGED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,255. THE VIN WAS NOT AVAILABLE.

VIN # [XXX] TOYOTA PRIUS 2011, DRIVING ON INTERSTATE 80 EAST, AT 65 MPH, SMOKE CAME OUT OF THE HOOD, HEADLIGHT AND WIRE SMELLED AND BURNED, CAR WAS ALMOST IN FIRE. SHUT OFF CAR AND HEADLIGHT AND SMOKE STOP. BOTH HEADLIGHT ARE DAMAGE DUE TO FIRE. KEPT BOTH HEAD LIGHT OFF, GOT HOME AND DID NOT USE THE CAR FOR A FEW MONTHS. CAR IS STILL UNDER WARRANTY BUT DEALER REFUSE TO REPAIR THE PROBLEM, TELLING ME I HAVE USE AN AFTERMARKET BULB. THE BULB THAT CAUSE THE PROBLEM WAS THE BULB THAT CAME WITH THE CAR AS NEW. I TRIED TO TAPE UP THE BURNED WIRE TO GET THE CAR SAFETY HOME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE HAVE BEEN EXPERIENCING BRAKING ABNORMALITIES FOR 1-2 MONTHS, AND WHEN OUR BRAKE MALFUNCTION LIGHT CAME ON WE HAD IT CHECKED OUT. INITIALLY, ABOUT 1 MONTH AGO, THE TOYOTA DEALER'S SERVICE DEPT. COULD NOT DETECT AN ISSUE, SO SIMPLY RESET THE COMPUTER. BUT, AGAIN, THE MALFUNCTION LIGHT RETURNED AND AGAIN, WE RETURNED THE CAR TO THE SERVICE DEPT. ON THIS OCCASION, THEY TOLD US THAT NITROGEN GAS HAS LEAKED FROM THE ACCUMULATOR INTO THE BRAKING SYSTEM. RESEARCH INDICATES THAT THIS IS A SIMILAR PROBLEM EXPERIENCED BY 2010 PRIUS OWNERS. WE WOULD LOVE FOR TOYOTA TO FIX THIS ISSUE RATHER THAN US COVER THE $5000 FOR BRAKE SYSTEM REPLACEMENT.

THIS HAS HAPPENED MULTIPLE TIMES SINCE I PURCHASED THIS VEHICLE. THE FIRST TIME THIS HAPPENED WAS AT 2,500 MILES. WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. IT HIS HAPPENS REGARDLESS OF THE SPEED. I COULD BE TRAVELING AT 15 OR 50 MPH AND THE BRAKES WILL FAIL AND LURCH FORWARD. I PURCHASED THE PRIUS NEW IN 2011 AND HAVE TOLD THE SERVICE FOLKS AT TOYOTA ABOUT THE PROBLEM AND THEY LOOK AT THE VEHICLE AND ARE NOT ABLE TO FIND A REASON FOR THIS BRAKE FAILURE. THIS IS DANGEROUS. I HAVE TO MAKE SURE I START BRAKING A GOOD DISTANCE FROM A CAR IN FRONT OF ME AS I AM AFRAID THIS DEFECT WILL CAUSE AN ACCIDENT. IF I HAVE TO BRAKE SUDDENLY AND AM DRIVING OVER ANY ROAD THAT IS NOT SMOOTH MY BRAKES FAIL AND LURCH FORWARD. HOW MANY PEOPLE NEED TO GET INJURED OR DIE BEFORE TOYOTA FIXES THIS DEFECT?

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK THE VEHICLE INTO A SPACE AT APPROXIMATELY 3 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE VEHICLE TRAVELED INTO A SEMI CIRCLE AND STRUCK A PARKED VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT NO DIAGNOSTIC WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE OF MICE IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MICE ENTERED THE VEHICLE THROUGH THE REAR UNDERCARRIAGE VENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

YOKOHAMA TIRES 195/65R15 DOT#479N-EBM1212. PREMATURE WEAR. PALM BEACH TOYOTA WILL NOT HONOR 60 K WARRANTY. PREMATURE WEAR AT 25K MILES. YOKOHAMA STOPPED MANUFACTURING THIS TIRE BECAUSE OF COMPLAINTS, SO CANNOT GET EQUAL TIRE.PALM BEACH TOYOTA WANTS TO CHARGE ME PRICE OF NEW TIRE. I HAVE 60 K WARRANTY. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING AT 5 MPH, A 90 DEGREE LEFT TURN WAS MADE AND THE VEHICLE ACCELERATED AT HIGH SPEED AND JUMPED THE CURB. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,081.

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHETHER THE VEHICLE WAS IN MOTION OR STATIONARY, THE HEATER WAS ACTIVATED AND THE CONTACT NOTICED A STRONG BURNING ODOR COMING FROM THE FRONT DRIVER SIDE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

A DRIVER MADE A LEFT TURN IN FRONT OF MY CAR AND I HIT THE FRONT PASSENGER DOOR OF HIS SUV. MY FRONT END WAS TOTALED OUT. I RECEIVED A NECK AND HEAD INJURY AS WELL AS A SHOULDER AND HAND. HAD MY AIRBAGS DEPLOYED LIKE THEY WERE DESIGNED TO MY INJURIES WOULD HAVE BEEN MINIMIZED. *TR

UPON START UP IN THE COLD THE ENGINE SHAKES VIOLENTLY FOR 15 SECONDS. *TR

ON FRIDAY, JAN. 16, 2014 MY HUSBAND MADE A RIGHT HAD TURN FROM A STOP SIGN ONTO A ROAD IN TOLEDO, OH. AN ONCOMING VEHICLE DID NOT SEE HIM AND TURNED INTO THE FRONT DRIVES SIDE SMASHING THE DOOR INTO MY HUSBAND. HIS HEAD WENT THROUGH THE WINDOW AND THE SIDE AIR BAGS DID NOT DEPLOY. OUR FRAME WAS SMASHED, DOOR SMASHED, FRONT TIRE BENT IN, DASHBOARD WAS BOWED AND BROKEN, FRONT, SMALL SIDE, AND MAIN DRIVERS SIDE WINDOWS BROKEN. THE CAR WAS FOUND TO BE A TOTAL LOSE, MY HUSBAND HAD TO SEEK MEDICAL ATTENTION, BUT MY MAIN QUESTIONS IS WHY DID THE SIDE AIR BAG NOT DEPLOY 02/05/15*LJ UPDATED 6/9/2015 *JS

I WAS STOPPED AT A SIGNAL AND THEN STARTED TO PROCEED ONCE THE LIGHT TURNED GREEN. I COULDN'T DRIVE ANY FASTER THAN IDLE SPEED. EVEN AT THAT SPEED THE CAR WAS OUT OF CONTROL,IT WAS SWERVING,EVEN THOUGH I WAS HOLDING THE WHEEL STRAIGHT. THE STREET HAD A DUSTING OF SNOW. ALL OF THE OTHER CARS WERE ABLE TO DRIVE AT THE POSTED SPEED LIMITS WITHOUT ANY DIFFICULTY. I TOOK THE CAR TO THE DEALERSHIP ,THEY ADVISED ME TO GET NEW TIRES, WHICH I DID EVEN THOUGH THE CAR WAS ONLY 9 MONTHS OLD .THE DEALERSHIP CHECKED THE COMPUTER AND STEERING SYSTEMS. THEY INFORMED ME THAT NOTHING WAS WRONG WITH EITHER. THIS STEERING PROBLEM HAS HAPPENED 3 MORE TIMES. EACH TIME IT HAPPENS THERE IS SNOW ON THE GROUND BUT EVERYONE ELSE IS ABLE TO DRIVE AT THE POSTED SPEED. THIS SITUATION HAS HAPPENED WHEN IT WAS BITTER COLD AND WHEN IT WAS 30 DEGREES OUT. WHEN THE CAR SWERVES, IT ENTERS OTHER LANES, EVEN AT IDLE SPEED. I AM VERY LUCK NOT TO HAVE HAD AN ACCIDENT. I AM SO UPSET THAT I AM GETTING A NEW CAR. I FEAR FOR MY LIFE. *TR

BOTH HEAD LIGHTS STOPPED WORKING AT THE SAME TIME, ONLY HIGH BEAM WILL WORK, REGULAR BEAM STOPPED WORKING AND WILL NOT COME BACK ON. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE WOULD INDEPENDENTLY SHIFT FROM DRIVE INTO NEUTRAL AFTER DRIVING FOR A LONG DISTANCE. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WERE DEPRESSED SIMULTANEOUSLY, SENDING THE VEHICLE INTO AUTOMATIC OVERRIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 5/5/15*CN

WHILE APPLYING BRAKES ON A ROUGH ROAD OR WHEN CROSSING A POT HOLE, CRACKED ROAD, OR BRIDGE JOINT THE BRAKES FAIL MOMENTARILY ALLOWING THE CAR TO LURCH FORWARD. I PURCHASED THE PRIUS NEW IN 2011 AND HAVE TOLD THE SERVICE FOLKS AT TOYOTA ABOUT THE PROBLEM AND THEY ALWAYS TELL ME IT?S NORMAL FOR A PRIUS WITHOUT NOTING ANYTHING IN MY FILE. I AM HERE TO TELL YOU THAT THE PRIUS BRAKE DESIGN IS FAULTY AND THE NHTSA SHOULD BE INVESTIGATING! *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THE AIR BAGS FAILED TO DEPLOY AFTER ANOTHER DRIVER CRASHED INTO THE DRIVER SIDE OF THE VEHICLE. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE CONTACT WAS NOT AWARE IF THE PASSENGERS OCCUPYING THE OTHER VEHICLE SUSTAINED ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED. THE APPROXIMATELY FAILURE MILEAGE WAS 60,000. UPDATED 11/21/14*LJ THE CONSUMER STATED THE FAILURE OF THE AIRBAGS WAS REPORTED TO THE MANUFACTURER. THE CONSUMER BELIEVED THE AIR BAG SHOULD HAVE DEPLOYED. UPDATED 5/5/2015 *JS

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE AND DRIFTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO CONSTANTLY ADJUST THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 10. UPDATED 11/20/14*CN THE CONSUMER STATED THE VEHICLE WAS OVERLY SENSITIVE TO HEAVY WIND. THE CONSUMER OWNS ANOTHER PRIUS WITH THE SAME FAILURE. UPDATED 10/5/2015*JS

THE PRIUS FAILED TO STOP WHEN BRAKES WERE APPLIED; INSTEAD THE CAR DID A LURCH WHEN THE BRAKES WERE APPLIED AND THEN ACCELERATED FORWARD CAUSING A 4 CAR COLLISION; LUCKILY NO ONE WAS INJURED. MADE TOYOTA AWARE OF THE PROBLEM, WHEN THEY INVESTIGATED THEY OF COURSE FOUND NOTHING WRONG WITH THE VEHICLE'S BRAKE SYSTEM. *TR

THE ABS BRAKING SYSTEM IN THIS CAR IS OVERLY SENSITIVE. THIS DOES NOT HAPPEN OFTEN, BUT IT HAS HAPPENED ENOUGH OVER THE PAST THREE YEARS THAT I CAN CLEARLY PREDICT WHEN IT WILL HAPPEN AGAIN. IF YOU ARE SLOWING DOWN MODERATELY SAY FOR A TRAFFIC LIGHT, ON A DRY ROAD, BUT ONE THAT IS IN NEED OF REPAVING (NO POT HOLES, BUT JUST A ROUGH SURFACE), AND IF YOU ARE ON A ROAD THAT IS GOING SLIGHTLY DOWNHILL, THE ABS BRAKING SYSTEM KICKS IN WITHOUT A NEED. THIS CAUSES YOUR FOOT TO SINK BRIEFLY TO THE FLOOR (ON THE BRAKE PEDAL) AND GIVE THE FEELING OF A LOSS OF BRAKING FOR A FEW SECONDS. THE BRAKE PADS ARE FINE (EVEN WITH SUCH HIGH MILEAGE, I STILL HAVE OVER 70% OF THE ORIGINAL BRAKE PADS LEFT). I HAVE BROUGHT THIS TO THE ATTENTION OF MY TOYOTA DEALER, WHO SAYS EVERYTHING IS FINE. THE SCENARIO DESCRIBED ABOVE MIGHT ONLY HAPPEN ONCE EVERY FEW WEEKS, BUT BOTH MY WIFE AND I HAVE HAD THIS HAPPEN NUMEROUS TIMES. I BELIEVE IT IS A SOFTWARE ISSUE, PERHAPS RELATED TO OVERLY SENSITIVE SENSORS, PERHAPS IN THE REAR OF THE CAR. *TR

SECURITY AND SAFETY THREAT IN 2011 TOYOTA PRIUS DUE TO POWER LOCKS FAILING. ACTUATOR IN THE AUTOMATIC DOOR LOCKS IS DEFECTIVE AND FAILS VERY EARLY IN THE AUTO'S LIFE. FRONT PASSENGER DOOR LOCK FAILED SEPT 2013. FRONT DRIVER DOOR LOCK FAILED FEB 2014. REAR DRIVER SIDE DOOR LOCK FAILED SEPT 2014. TOYOTA CHARGES $500 PER DOOR TO FIX, DESPITE THE FACT THAT THIS SECURITY AND SAFETY RISK IS OBVIOUSLY CAUSED BY THE USE OF CHEAP, DEFECTIVE PARTS USED TO MANUFACTURE THE 2011 PRIUS. *TR

THE DOOR LOCKS ON A GOOD PORTION OF TOYOTA PRIUS FAIL LEAVING THE BOTH THE CAR AND IT'S OCCUPANTS UNPROTECTED. IT IS MOSTLY THE FRONT DOOR LOCKS. TOYOTA REFUSES TO CHECK INTO THE PROBLEM. THEY WANT OVER $400 PER DOOR LOCK TO FIX IT. I FEEL THAT IT IS BOTH AN INCONVENIENCE AND A SAFETY HAZARD SINCE THEY WILL NOT OPEN WITH THE REMOTE OR THE METAL KEY. THE ONLY WAY TO UNLOCK IS TO ENTER THROUGH THE BACK SEAT OF THE CAR AND REACH FORWARD TO THE FRONT DOOR. *TR

WHEN I APPLIED THE BRAKES WHILE GOING OVER A POTHOLE OR CURB, THE VEHICLE LURCHED FORWARD. THIS HAS HAPPENED TWICE SO FAR AND I'VE ONLY OWNED THE CAR FOR A FEW MONTHS. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AT 3 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A PARKING BUMPER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 11/17/2014*LJ UPDATED 4/29/2015*JS

AS THE NAVIGATION/GPS SYSTEM WAS BEING USED ON A LONG TRIP, THE BACKLIGHT SUDDENLY BURNED OUT. UPON TOUCH, THE SCREEN WAS EXTREMELY HOT. (IT DID NOT COOL DOWN UNTIL APPX. 1 HOUR AFTER THE BACKLIGHT HAD MALFUNCTIONED. WITH THE BACKLIGHT NOT WORKING, IT RENDERS THE ENTIRE NAVIGATION SYSTEM, BLUETOOTH, BACK-UP CAMERA, AUDIO SYSTEM/CD PLAYER USELESS AND NOT USEABLE.(ENTIRE SCREEN IS BLACK.) ALTHOUGH THE VEHICLE IS ONLY 2 1/2 YEARS OLD, IT IS NO LONGER COVERED UNDER THE MANUFACTURER'S WARRANTY. THE PART COSTS BETWEEN $2400 AND $4500 TO REPLACE. NUMEROUS COMPLAINTS HAVE BEEN RECORDED ON VARIOUS COMPLAINT BOARDS ABOUT THE SAME ISSUE ON 2010 AND 2011 PRIUS CARS BY CONSUMERS. *TR

2011 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ELECTRONIC SYSTEM RECALL. *SMD THE CONSUMER STATED WHEN SHE STARTED THE VEHICLE, THE FRONT PANEL LIT UP, BUT THE READY LIGHT DID NOT LIGHT UP, AND SHE WAS UNABLE TO SHIFT GEARS AND COULD NOT TURN THE VEHICLE OFF. AFTER MANY ATTEMPTS, THE VEHICLE EVENTUALLY SHUT OFF. AFTER MANY TRIES, THE READY LIGHT FINALLY LIT UP AND THE VEHICLE OPERATED NORMALLY. THE SAME THING HAPPENED SIX DAYS LATER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. TWO WEEKS LATER, THE PROBLEM HAPPENED AGAIN. THE DEAR TRIED TO TELL THE CONSUMER, THE PROBLEM WAS THE BATTERY. BUT, THE PANEL SHOWED THE BATTERY SYSTEM WAS OK. THE PROBLEM HAS SINCE HAPPENED A FOURTH TIME. THE CONSUMER BELIEVED THE RECALL THAT WAS PREVIOUSLY PERFORMED, CAUSED THE ISSUES. *JB

DRIVING IN RAIN IN DARK ON UNLIT ROAD. BOTH FRONT HEADLIGHTS WENT OUT. NOTHING WOULD MAKE THEM COME BACK ON - TURNING LIGHTS OFF AND ON, TURNING CAR OFF AND ON. VERY SCARY. VERY CLOSE TO DRIVING OFF ROAD INTO DITCH. THIS MUST BE A RECALL. TOYOTA AS USUAL WILL DENY THE PROBLEM SO THE NHTSA MUST ACT. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH APPROACHING A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 15,000. UPDATED 8/11/14*CN

OWNER OF VEHICLE DRIVING TO WORK WHEN THEY OBSERVED A RED GLOW IN FRONT OF THEM. THE OWNER THEN OBSERVED SMOKE FROM THE FRONT. THE OWNER PULLED OFF ROADWAY AND MORE SMOKE DEVELOPED. THE VEHICLE THEN CAUGHT ON FIRE. THE FIRE CONSUMED THE PASSENGER COMPARTMENT. A FIRE SCENE EXAMINATION WAS PERFORMED AND THE ORIGIN WAS DETERMINED TO BE IN THE PASSENGER SIDE DASH AREA WHERE CIRCUIT BOARDS AND WIRING BUNDLES WERE LOCATED. THE FIRE RESULTED IN A TOTAL LOSS OF THE VEHICLE. *TR

NUMEROUS TIMES WHEN TRYING TO STOP, THE VEHICLE WOULD LOSS CONTROL OF THE BRAKING WHEN GOING OVER EVEN THE SMALLEST OF BUMPS. A FEW TIMES EVEN THE TRACTION CONTROL LIGHT WOULD LUMINATE WHEN THIS HAPPENED. IT ALSO APPEARED THAT THE VEHICLE WOULD ACCELERATE JUST SLIGHTLY DURING THIS BRAKING RATHER THAN SLOWING DOWN. THE BEST WAY TO DESCRIBE HOW THE VEHICLE FELT, IS AS IF IT WAS "HYDROPLANING", THERE WAS NOT CONTROL OVER THE STEERING OR BRAKING. THIS HAPPENS EVERY TIME THE VEHICLE GOES OVER ANY TYPE OF BUMPS, OR POTHOLES. I HAVE CHILDREN AND THIS IS DEFINITELY A CONCERN. I HAVE BEEN TOLD THIS IS "NORMAL", HOWEVER I FEAR IT IS DEFINITELY A SAFETY CONCERN. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED WHEN MAKING A TURN THE STEERING WHEEL WOULD BECOME STUCK IN THE POSITION THE VEHICLE WAS TURNING TOO. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 124,117.

WHILE PULLING INTO A PARKING SLOT IN A PARKING LOT, WHICH WAS ON A SLOPE, I APPLIED THE FOOT BRAKE WITHOUT ANY RESPONSE WHATSOEVER. THE VEHICLE GAINED ENOUGH SPEED TO JUMP THE SMALL STOP-CURB AND HIT A CONCRETE WALL NEXT TO IT. THE DAMAGE TO THE FRONT OF THE CAR WAS JUST OVER $4000. I THOUGHT I HAD MISSED THE PEDAL. ON JUNE 12TH AND 15TH, I HAD TWO MORE INCIDENTS OF THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR WHILE EITHER AT SLOW SPEED OR STOPPED. MY DEALER SAYS IT WAS A PROBLEM ON THE 2010, BUT HE HAS NOT SEEN IT ON A 2011. MY WIFE NOW REFUSES TO DRIVE THE CAR. *TR

THE PRIUS BRAKES DO NOT WORK WELL UNDER CERTAIN CONDITIONS. WHEN I SLOW DOWN THE VEHICLE AND AM OVER UNEVEN PAVEMENT OR A POTHOLE, THE CAR FEELS LIKE IT LURCHES FORWARD FOR A SPLIT SECOND. MY REACTION IS ONE OF PANIC AND TO PRESS HARDER ON THE BRAKES. MY WIFE AND I HAVE EXPERIENCED THIS FOUR TIMES SINCE WE HAVE OWNED THE VEHICLE. WE FEEL VERY UNSURE OF THE BRAKES AND WORRY FOR BICYCLISTS OR PEDESTRIANS. *TR

THE CAR WAS PARKED IN A PARKING LOT AT 6:45 AM. WHEN I RETURNED TO THE CAR AT 3:45 PM, I FOUND THAT THE DRIVERS SIDE CURTAIN AIRBAG HAD DEPLOYED SOMETIME THAT DAY. THERE WAS NO SIGN OF COLLISION OR IMPACT. THE CAR WAS DIRTY, AND THE DUST HAD NOT BEEN DISTURBED. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT WAS 227 MILES OVER THE WARRANTY FOR THE AIRBAG (AT 60,227 MILES TOTAL). THEY RAN DIAGNOSTICS AND FOUND NO ERROR CODE OR REASON FOR THE AIRBAG TO HAVE DEPLOYED. I CONTACTED TOYOTA AND HAVE NOT YET BEEN GIVEN ANY INDICATION OF HOW THEY WILL HANDLE THE INCIDENT, THOUGH I WAS QUIZZED EXTENSIVELY. THE COST TO REPAIR THE EXTENSIVE INTERIOR DAMAGE TO THE CAR IS $3000. *TR

THE HEADLAMPS BURNED OUT ON VEHICLE START-UP FOR THE FIFTH TIME IN 73,451 MILES. THE HEADLAMP BULBS LAST AN AVERAGE OF 14,700 MILES. I WEAR LATEX GLOVES AND AM CRITICALLY CAREFUL TO NEVER TOUCH THE BULBS, BUT THE ESSENCE OF THE PROBLEM IS THAT THE CAR CLEARLY HAS A POORLY REGULATED POWER SUPPLY THAT STRESSES THE BULBS AT START-UP. MY PREVIOUS 2006 PRIUS ATE HID BULBS, SO I INTENTIONALLY PURCHASED A 2011 MODEL VARIANT THAT USED CONVENTIONAL HALOGEN BULBS TO ESCAPE THE CONSTANT BULB FAILURE ISSUES WITH PRIUS. TO NO AVAIL. CONSTANTLY BURNING OUT HEADLAMPS IS A CONTINUING TOYOTA SAFETY HAZARD THAT NHTSA NEEDS TO FINALLY ADDRESS. *TR

FROM THE VERY START OF MY OWNER SHIP OF A NEW TOYOTA PRIUS, THE CAR STARTED LUNGING WHEN I WOULD TRY TO STOP. IT HAS CONTINUED TO DO SO AND I FINALLY ASKED A FRIEND WHO ALSO HAS A PRIUS IF SHE HAS THAT PROBLEM TOO AND SHE DOES. I DON'T KNOW WHAT TO DO BUT I FEAR THE SAFETY OF A CAR THAT LUNGES WHEN YOU ARE TRYING TO BRAKE. THANK YOU FOR YOUR TIME. UPDATED 11/24/2014 *JS

THE INSTRUMENT DISPLAY IS TO DIM TO READ IN BRIGHT SUNLIGHT, ESPECIALLY WHEN DRIVING DIRECTLY TOWARD THE AFTERNOON SUN ON A CLEAR DAY. MY WIFE, WHO VIEWED THE DISPLAY AS A FRONT-SEAT PASSENGER, AGREES WITH ME. TO SEE HOW FAST I WAS GOING, I HAD TO TAKE MY EYES OFF THE ROAD AND ALLOW MY EYES TO ADJUST TO THE DARKENED DISPLAY FOR SEVERAL SECONDS. AS A RESULT, I WAS UNABLE TO MAINTAIN A STEADY SPEED ON THE HILLY TERRAIN. DESPITE MY BEST EFFORTS, MY SPEED VARIED ERRATICALLY BETWEEN 70 AND 80, MORE OR LESS, ON AN INTERSTATE WITH A SPEED LIMIT WAS 75. DESPITE MY GENERAL MISGIVINGS ABOUT CRUISE CONTROL, I FINALLY HAD TO RESORT TO IT TO STEADY MY SPEED. THE INCIDENT ABOVE WAS MY WORST EXPERIENCE, BUT VIEWING THE DISPLAY IN BRIGHT SUNLIGHT HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS NEW. MOREOVER, THIS WAS ALSO A PROBLEM WITH A 2005 PRIUS WHICH WE PREVIOUSLY OWNED. THIS IS A GENUINE SAFETY HAZARD! THE TWO VEHICLES MENTIONED ABOVE, AT LEAST, AND POSSIBLY OTHER TOYOTA VEHICLES, NEED TO BE RETROFITTED WITH A DISPLAY THAT CAN BE READILY SEEN IN BRIGHT SUNLIGHT, BUT WHICH CAN BE ADEQUATELY DIMMED FOR NIGHT DRIVING. *JS

WEDNESDAY APRIL 30 2014 I WENT TO CHURCH, WHEN I CAME OUT AND GOT BACK IN MY CAR LIGHT WAS OUT. THEY WERE BURNING. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE BRAKING ON AN INCLINE, AN ABNORMAL METAL-ON-METAL NOISE WAS HEARD FROM THE VEHICLE. THE NOISE WOULD BECOME LOUDER WHEN THERE WAS ONLY ONE OCCUPANT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVES TIMES HOWEVER, THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 25,456.

AS THE PASSENGER IN THE CAR THAT I OWNED WE WERE DRIVING AND HIT THE BACK END OF A LARGE PICKUP TRUCK AT APPROX 26-28 MPH. I AM 5'10" AND AS ALWAYS WAS NOT SITTING CLOSE TO THE DASH. ONCE I REALIZED WHAT HAPPENED MY FACE WAS BLEEDING VERY HEAVILY. WHAT HAD HAPPENED WAS MY FACE HAD SLAMMED INTO THE DASH (IS NOT CLOSE TO INDIVIDUALS IN PRIUS'. MY NOSE HAD A SIGNIFICANT RIP IN TWO LOCATIONS AND WAS TRANSPORTED BY AMBULANCE FOR PLASTIC SURGERY. WITHIN 24 HRS MY ENTIRE FACE WAS SWOLLEN WITH A MAJORITY OF DARK BRUISING FROM MY EYES TO MY JAWS. AND MULTIPLE STITCHES IN MY NOSE. MY SEATBELT FAILED TO RESTRAIN ME BACK. THE AIRBAGS DIDN'T DEPLOY. ACCORDING TO THE AUTO SHOP THE AIRBAGS DIDN'T DEPLOY BC IT HAD MISSED THE SENSOR BY AN INCH. THE DAMAGE TO THE VEHICLE WAS THE FRONT CENTER OF THE VEHICLE AND THE ENTIRE PASSENGER FRONT END. THE HOOD ROLLED UP AND EVEN PARTIALLY CAME THRU THE WINDSHIELD. THE CAR WAS TOTALED FROM THE IMPACT.THEY STATED TO THEM THERE IS NO REASON THE SEAT BELT DIDN'T RESTRAIN. HOWEVER AFTER CONTACTING TOYOTA THEY DID AN INSPECTION ROUGHLY THE MIDDLE OF JANUARY AND I RECEIVED A COPY OF THE DATA REPORT THAT SHOWED MY MPH AND PROOF I WAS RESTRAINED AND MORE INFORMATION THAT AN AVERAGE PERSON WOULDN'T UNDERSTAND. THE END OF MARCH 2013 I RECEIVED A RESPONSE STATED THE SEATBELT WORKED WITHIN THE LEGAL GUIDELINES. MY THOUGHTS WERE NO WAY, WHAT WOULD BE THE PURPOSE TO WEAR THE SEATBELT IF YOU CAN STILL BE SERIOUSLY INJURED AND THEN THANKING GOD THAT MY DAUGHTER WASN'T I

WHEN I AM COMING TO STOP AT AN INTERSECTION ON A BUMPY OR UNEVEN OR SNOW COVERED ROAD AND APPLY THE BRAKES THE CAR LURCHES FORWARD INSTEAD OF STOPPING. I AM LUCKY I HAVEN'T HIT A CAR IN FRONT OF ME OR A PERSON CROSSING AT THE INTERSECTION. I HAVE BEEN READING THE OTHER COMPLAINTS AND THEY DESCRIBE EXACTLY WHAT IS HAPPENING WITH MY CAR. I HAVEN'T YET TRIED TO GET THIS FIXED, BUT I AM STARTING TODAY. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEAD LIGHT SUDDENLY FAILED AS THE DRIVER'S SIDE HEADLIGHT BECAME DIM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 86,000. UPDATED 04-29-14 *BF UPDATED 7/29/17*CN

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH ON UNEVEN ROAD SURFACES, THE VEHICLE BEGAN TO VIBRATE IN A BOUNCING MOTION, WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

THE BRAKES TOTAL DISENGAGE WHEN APPLIED ON BUMPY ROADS THEN WORK AGAIN AFTER GETTING TO A SMOOTH SURFACE. I REPORTED THIS TO THE SERVICE MANAGER AT THE NEW CAR OWNER MEETING AT TOYOTA AND WAS TOLD THAT I JUST HAVE TO GET USE TO ANTILOCK BRAKES. I HAVEN'T GOTTEN INTO AN ACCIDENT YET BUT I HAD SEVERAL CLOSE CALLS ALMOST HITTING CARS IN FRONT OF ME ON BUMPY ROADS. HAS THERE BEEN A RECALL FOR THIS PROBLEM? *TR

MY CAR HESITATES TO STOP OR SLOW DOWN WHEN BRAKES ARE APPLIED DRIVING OVER A POTHOLE, SLICK SURFACE, METAL ROAD COVER OR A MANHOLE. INSTEAD OF SLOWING/STOPPING, THE CAR SEEMS TO EJECT FORWARD. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT MY CAR AND DROVE WITH A SERVICE TECH AND HE SAID IN OVER 20 YEARS OF HIS EXPERIENCE, HE'S NEVER SEEN THIS. I TRIED TO EXPLAIN THAT THIS CAR (AND TECHNOLOGY WITH REGENERATIVE BRAKING) IS ONLY 3 YEARS OLD, BUT HE DIDN'T SEEM TO BUY MY COMPLAINT, NOR WERE WE ABLE TO REPRODUCE THIS ISSUE WHEN I DROVE WITH A TECHNICIAN AROUND THE BLOCK. THERE ARE SEVERAL ONLINE DISCUSSIONS REGARDING THIS PARTICULAR ISSUE : HTTP://MONEY.CNN.COM/2010/02/04/AUTOS/PRIUS_TIMELINE/?WPMP_SWITCHER=MOBILE HTTP://WWW.EETIMES.COM/AUTHOR.ASP?SECTION_ID=30&DOC_ID=1284377. *TR

RE: NHTSA 14V053000/HYBRID PROPULSION SYSTEM...I DID NOT RECEIVE A RECALL NOTICE IN THE MAIL. MY DAUGHTER OWNS A NEW PRIUS AND SHE DID NOT RECEIVE ANY NOTICE EITHER. MY CAR ENGINE DID NOT SHUT OFF BUT MY DAUGHTER'S ENGINE HAS SHUT OFF. YOU SHOULD ASK TOYOTA TO SHOW PROOF OF ITS RECALL MAILINGS. I'LL BET THE FARM THAT THEY CAN'T. *TR