Page 6 of 11 · complaints 251–300 of 522

2011 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Service Brakes
Filed Dec 19, 2018115,000 milesLA

THE PROBLEM MY CAR EXPERIENCED HAPPENED WHILE THE VEHICLE WAS IN MOTION ON I-110 IN PENSACOLA, FLORIDA AND PRESENTED ITSELF ABRUPTLY (THROUGH THE CAR'S WARNING INDICATORS AT LEAST) ON FRIDAY, AUGUST 31ST HEADED TO PENSACOLA BEACH FOR LABOR DAY WEEKEND FROM OUR HOME IN BATON ROUGE, LOUISIANA. ALL THE CAR'S BRAKE WARNING LIGHTS CAME ON SIMULTANEOUSLY AND WITHOUT WARNING, THE MASTER BRAKE LIGHT, THE ABS LIGHT, FIVE DIFFERENT LIGHTS IN ALL. I PULLED OFF THE INTERSTATE, WENT TO AN AUTOZONE STORE, CHECKED THE BRAKE FLUID LEVEL AND BRAKE PADS (ALL LOOKED NOMINAL) AND GOT THE CAR'S COMPUTER CHECKED FOR WARNING CODES (NONE CAME UP). SEEING NOTHING CATASTROPHIC, BUT BEING UNSURE OF WHETHER OUR CAR WAS REALLY SAFE TO DRIVE EVEN THOUGH THE BRAKES STILL FELT FUNCTIONAL (IF A BIT OFF), WE GOT THE CAR BACK TO BATON ROUGE AND BROUGHT IT TO THE LOCAL TOYOTA DEALERSHIP'S (ALL-STAR TOYOTA, ON AIRLINE HIGHWAY) SERVICE DEPARTMENT. WE HAD NOTICED FOR SOME WEEKS PRIOR INCREASINGLY FREQUENT BUZZING SOUNDS ' ANYONE WITH A PRIUS KNOWS THESE, SUCH AS WHEN YOU TURN THE CAR OFF ' MADE BY (I'M TOLD) THE CAR'S BRAKE ACTUATOR PRESSURIZING THE BRAKE FLUID. THIS ESCALATING FREQUENCY OF THE NOISE, AND A CERTAIN CONSTANT 'PULSING' OF THE SOUND WHEN THE BRAKE WAS SLIGHTLY APPLIED, BUT NOT PUSHED DOWN TO THE FLOOR ' I NOW UNDERSTAND TO BE SYMPTOMATIC OF A FAILING BRAKE ACTUATOR. FOLLOWING SOME RESEARCH, I DISCOVERED IN 2013 TOYOTA ISSUED A RECALL FOR THOUSANDS OF 2010 PRIUS AND OTHER TOYOTA AUTOMOBILES FOR A PROB

Service Brakes
Filed Dec 18, 2018104,000 milesFL

TAKATA RECALL MY 2011 PRIUS HAS AN ISSUE WHERE THE BRAKE BECOMES SPONGY AT RANDOM WHILE DRIVING UNDER NORMAL CONDITIONS. THE BRAKE, ABS, AND TRACTION CONTROL LIGHTS ALL ILLUMINATE SIMULTANEOUSLY. AFTER RESETTING THE COMPUTER, THE ISSUE COMES BACK WITHIN 10-30 MINUTES OF DRIVING AT RANDOM. TOYOTA TOLD ME IT IS A $3,000 FIX AND THERE IS NO RECALL FOR MY YEAR. MY CAR HAS 110,393 MILES.

Electrical System
Filed Dec 12, 2018124,000 milesCA

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS TAKEN TO KEARNY MESA TOYOTA (4910 KEARNY MESA RD, SAN DIEGO, CA, 858-413-9625) WHERE IT WAS DIAGNOSED THAT THE COMPUTERS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1812113112. THE FAILURE MILEAGE WAS 124,000.

Structure › Body
Filed Dec 9, 201898,500 milesAZ

ON DECEMBER 8TH, 2018, I WAS DRIVING EASTBOUND ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY MILEPOST 141 AROUND 5:45 PM. SUDDENLY, I HEARD A LARGE, *BANG* WHICH SOUNDED LIKE A GUNSHOT. I IMMEDIATELY CHECKED MYSELF FOR INJURIES AND FELT THE CAR TO DETERMINE IF A TIRE WAS BLOWN. I WAS INTACT, AND THE TIRES SEEMED OK AS WELL, BUT I HEARD THE NOISE OF AIR ESCAPING FROM THE VEHICLE. AFTER TURNING SOUTH ON I-17, I EXITED ON THE FIRST STREET, EXIT 199, JEFFERSON ST. I TURNED LEFT AND LOOKED FOR A SAFE PLACE TO PULL OVER. IT ISN'T A GOOD NEIGHBORHOOD, SO I SLOWED DOWN AND CONTINUED TO LOOK AROUND THE VEHICLE AS I TRIED TO FIND THE PLACE WHERE THE AIR WAS ESCAPING. FINALLY, I CRACKED OPEN THE SLIDING DOOR AT THE TOP OF MY SUNROOF, AND I NOTICED SHARDS OF GLASS. I IMMEDIATELY CLOSED IT AND WAS RELIEVED IT HAD NOT BEEN OPEN WHEN THIS INCIDENT HAPPENED. I DECIDED I MUST GET HOME IMMEDIATELY, PROCEEDED BACK TO THE FREEWAY, AND DROVE HOME. WHEN I ARRIVED, I NOTICED THE SUNROOF WAS SHATTERED - ONE MAIN HORIZONTAL SHATTER AT THE CENTER AND TWO MORE VERTICAL SHATTERS AT EACH END. I CHECKED THE INTERIOR OF THE VEHICLE FOR A PROJECTILE AND FOUND NOTHING. AFTER RESEARCHING FURTHER, IT WAS CLEAR THAT THE GLASS HAD BROKEN SIMPLY DUE TO POOR DESIGN. I IMMEDIATELY FILED A CLAIM WITH MY INSURANCE COMPANY, FARMERS. THE CLAIM NUMBER IS 910380. I HAVE ALSO CONTACTED TOYOTA TO GET A RESPONSE, BUT I HAVE NOT HEARD BACK. I AM FORTUNATE THAT THE SUNROOF WAS NOT EXPOSED. THERE IS A PAPER-THIN SLIDING DOO

Fuel/Propulsion System
Filed Dec 6, 2018115,000 milesCA

TOYOTA AFTER 2 MONTHS HAS NOT RESOLVED THIS ISSUE/RECALL. SINCE THAT I HAVE TO STOP TO SHARE MY CAR ON TURO AND I'LL HAVE A LOST OF INCOME. I'M ASKING FOR A COMPENSATION

Power Train
Filed Dec 5, 2018162,000 milesAZ

WHILE DRIVING MY 2011 PRIUS INTERMITTENTLY CHANGES FROM DRIVE TO NEUTRAL. THE CAR CONTINUES TO ROLL BUT SLOWS DOWN. A WARNING COMES UP ON THE SCREEN THAT THE CAR IS IN NEUTRAL. I CAN POP THE GEARSHIFT INTO DRIVE AND IT SEEMS FINE, AND MAY OR MAY NOT BEHAVE THE SAME WAY AGAIN. THIS HAS OCCURRED ON THE FREEWAY AS WELL AS ON CITY STREETS. THERE DOES NOT SEEM TO BE ANY CORRELATION TO ACCELERATION OR DECELERATION OR TO MOVEMENT (TURNS OR CHANGING LANES). I HAVE TAKEN IT TO THE DEALER WHO STATES THAT THE SYSTEMS CHECK OUT FINE AND THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM. (IT IS INTERMITTENT AND I AM NOT ABLE TO DUPLICATE IT EITHER.) I NEVER HAD THIS PROBLEM UNTIL AFTER I HAD MY CAR THOROUGHLY STEAM CLEANED. IT HAS BEEN SUGGESTED TO ME BY ANOTHER PRIUS OWNER THAT IT MIGHT BE A SWITCH. BUT, AGAIN, THE DEALER SAYS THE SYSTEMS CHECK OUT FINE.

Electrical SystemFire
Filed Dec 5, 2018147,000 milesCA

AS I WAS DRIVING DOWN THE FREEWAY MY CAR FILLED WITH SMOKE AND I REALIZED MY ENGINE HAD CAUGHT FIRE, I WAS ABLE TO GET OUT, THE WHOLE FRONT OF MY CAR WAS ENGULFED IN FLAMES IN NO TIME

Service BrakesCrash
Filed Nov 29, 2018GA

DRIVING VEHICLE DOWN HIGHWAY, TAPPED BRAKES BUT BRAKES DID NOT WORK, ALL THE LIGHTS ON MY DASH LIT UP. I LOST TRACTION IN BRAKES CAUSING VEHICLE TO LOSE CONTROL.

Service Brakes
Filed Nov 28, 2018125,000 milesTX

4 LIGHTS CAME ON MY DASHBOARD: BRAKES, ABS, ETC. SO I TOOK THE CAR TO THE DEALERSHIP. THEY SAID I NEED A NEW BRAKE ACCUMULATOR BUT IT ISN'T COVERED AND IS A $3500 REPAIR. I SEE THAT THE 2010 PRIUS WAS RECALLED FOR THIS SAME PART BUT THEY WON'T COVER MINE.

Service Brakes
Filed Nov 24, 201867,000 milesGA

THE TRACTION CONTROL LIGHT, ANTILOCK BRAKE SYSTEM NOT FUNTION AND THE LIGHT STAYS ON

Service Brakes
Filed Nov 10, 2018AL

GOT IN CAR ONE MORNING AND ALL THE BRAKE / TRACTION CONTROL SYSTEM RELATED LIGHTS ARE ON. TURNED CAR OFF, WAITED 10 MINUTES RESTARTED CAR AND LIGHTS ARE STILL ON. TESTED BRAKE FUNCTION IN YARD, REDUCED BUT STILL ABLE TO GET CAR STOPPED. TOOK IT TO SHOP AND READ CODES, CAME BACK AS THE ACTUATOR WHICH IS ALREADY RECALLED ON PREVIOUS YEAR MODEL PRUIS', OBVIOUSLY THEY DID NOT FIX THE ISSUE ON THE EARLY GEN 3 MODELS (2010 & 2011). I HAVE FOUND MULTIPLE OTHER PEOPLE WITH GEN-3'S THAT HAVE HAD THE SAME ISSUE OS THESE SHOULD BE INCLUDED IN THE GEN-2 RECALL BECAUSE THEY ARE HAVING THE SAME ISSUE. WITH IT BEING A DEALER ONLY PART AT $4500-$5000 (PARTS AND LABOR) TO FIX ON A CAR THAT'S ONLY WORTH ABOUT $10,000 I WONDER IF IT'S REALLY WORTH FIXING. AT THIS POINT THE CAR IS PARKED BECAUSE WITH THE DIMINISHED BRAKING PERFORMANCE I DON'T FEEL SAFE DRIVING IT.

Unknown or Other
Filed Nov 8, 2018158,654 milesTN

TAKATA RECALL MY 16 YEAR OLD DAUGHTER HAS THIS CAR WITH A MAJOR SAFETY RECALL AND NO APPARENT FIX! NOT HAPPY AND NOT FEELING SAFE WITH HER DRIVING IT NOW. IT HAS STALLED OUT ONCE SO FAR ON A BACKROAD.

Service Brakes
Filed Nov 2, 2018140,000 milesFL

BRAKE ACTUATOR FAILURE. ABS, TRACTION CONTROL, AND BRAKE LIGHT ALL ON DASHBOARD. THE CAR HAS NO REGENERATIVE BRAKING. ISSUE OCCURED RANDOMLY WHILE IN MOTION.

Service Brakes
Filed Oct 29, 2018119,632 milesFL

BRAKE ACCENTUATOR FAILED - NO WARNING AND TRACTION CONTROL/BRAKE LIGHT/ABS WARNING LIGHTS ALL ILLUMINATED. HARD BREAKING TEST @25 MPH CONFIRMS ABS NOT WORKING (I.E. TIRES SKID) AND BREAKING DISTANCE ADVERSELY IMPACTED FOR NORMAL BRAKING. HYBRID SYSTEM CHARGING FROM BRAKING IS DIMINISHED.

Service Brakes
Filed Oct 26, 201860,000 milesTX

THE TRACTION CONTROL, ABS LIGHT AND WARNING LIGHT ALL CAME WHICH I BELIEVE ALL TO BE A SAFETY ISSUE

Hybrid Propulsion SystemCrash1 injured
Filed Oct 24, 201872,000 milesCA

TL* THE CONTACT OWNED A 2011 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND A CEMENT BARRIER. THE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED BACK, NECK, AND CHEST INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS LATER DEEMED DESTROYED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

Engine
Filed Oct 22, 2018113,000 milesFL

IN MOTION WHILE ACCELERATING PAST A SLOWER CAR. HEARD AND FELT A PRONOUNCED THUMP AND LOST ENGINE POWER ON BUSY LOCAL THOROUGHFARE. MOVED TO A TURN LANE AND STOPPED. MULTIPLE DASHBOARD LIGHTS AND "CHECK HYBRID SYSTEM" ON LED DISPLAY. POWER OFF CAR, AND BACK ON TWICE AND GOT THE SAME ERROR ON DISPLAY. FOUND THAT CAR COULD MOVE ON EV POWER AND I GOT IT INTO A SAFER LOCATION AT AN ADJACENT PARKING LOT. HAD VEHICLE TOWED TO REPAIR FACILITY. AS A DRIVER THIS WAS DISCONCERTING AS I COULD NOT CLEARLY DETERMINE IF THE CAR WAS AT ALL DRIVEABLE. IF A DRIVER WERE TO STOP IMMEDIATELY IN THE SAME SITUATION THEY WOULD BE ON THE ROADWAY. IF I HAD NOT PRESSED ON THE ACCELERATOR PEDAL AFTER POWERING ON THE CAR AGAIN I WOULD NOT HAVE KNOWN I COULD MOVE THE CAR TO A SAFER LOCATION. DISPLAY SHOULD READ "HYBRID SYSTEM FAILURE" THEN "LIMITED EV POWER AVAILABLE" THEN "MOVE TO SAFE AREA IF NECESSARY" CAUSE: HYBRID INVERTER FAILURE. REPAIRED BY TOYOTA UNDER 2014 EOE AND NEW 10/2018 RECALL J0A

Service Brakes
Filed Oct 11, 2018180,000 milesWI

THE VEHICLE TAKES LONG STOPPING DISTANCE WHILE BRAKING AND , ALSO L HAD MANY TIMES WHEN THE CAR SLIPPED WHILE BRAKING

Steering
Filed Oct 9, 2018CA

HORN STOPPED WORKING. ONLY WORKS WHEN STEERING WHEEL IS TURNED LEFT OR RIGHT. FORUMS HAVE POSTED THAT IT COULD BE THE SPIRAL CABLE FROM OTHER VEHICLE OWNERS. THIS REPLACEMENT IS OVER $1,000.

Air Bags
Filed Oct 9, 2018CA

2011 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO RECALL NOTICE FOR CURTAIN SHIELD AIR BAG INFLATORS. *AS THE CONSUMER WAS ADVISED THE AFTERMAKET MOON ROOF DISRUPTED THE EFFECTIVENESS OF THE AIRBAG. *JS

Service Brakes
Filed Oct 8, 201896,000 milesTX

WHILE DRIVING ON THE HIGHWAY ALL THE BREAK LIGHTS CAME ON AND STAYED ON BRAKE, ABS AND SKID LIGHTS ON ALSO NOISE UNDER HOOD BY BRAKE MASTER CYLINDER. TOOK IT IN TO THE DEALERSHIP AND THEY VERIFIED ABS / BRAKE LIGHTS ON). TOLD ME I NEEDED TO REPLACE BRAKE ACTUATOR / BRAKE BOOSTER PUMP / BLEED / AND RE-FLASH SYSTEM . FOUND OUT THIS ALSO HAS BEEN HAPPENING ON THE 2009 AND THE 2010 TOYOTA PRIUS HYBRID AND THEY HAVE A RECALL OUT ON THIS. I WAS TOLD AT THE DEALERSHIP THAT IT WAS UNSAFE TO DRIVE THE VEHICLE WITH THIS OCCURRING

Exterior Lighting
Filed Oct 5, 2018140,000 milesCA

MY PRIUS 2011 HYBRID BURNING LOW BEAM HEADLIGHT EVERY ONE OR TWO MONTH. IT IS HARD BECAUSE NO ONE HAVE SOLUTION FOR THIS ISSUE. THE PROBLEM IS NOT JUST CHANGING THE HEADLIGHT EVERY ONE OR TWO MONTHS BUT THE PROBLEM IS SAFETY, ON HIGHWAY ONCE THE LIGHT GOES DOWN. IT HAPPENED TO ME! IT WAS UNBELIEVABLE.

Unknown or Other
Filed Oct 5, 2018100,000 milesCA

I HAVE A 2011 PRIUS, AND IT FAILED TOYOTA'S OIL CONSUMPTION TEST TWICE, AROUND 110,000 MILES. IT CONSUMES OIL WAY SO QUICKLY THAT I HAVE TO ADD OIL 2-3 TIMES BETWEEN SCHEDULED OIL CHANGES. BOB SMITH TOYOTA (LA CRESCENTA, CA) PERFORMED THE TEST PER TOYOTA'S INSTRUCTIONS AND ACKNOWLEDGED THE PROBLEM BUT DID NOT TAKE ANY MEASURES TO REMEDY THE PROBLEM. THERE ARE HUNDREDS OF THOUSANDS OF 2010-2012 TOYOTA PRIUS OWNERS WHO PURCHASED THIS VEHICLE ON THE PREMISE OF BEING A "ECO FRIENDLY HYBRID" TOYOTA IS CLEARLY NEGLIGENT AND AFTER HAVING AN ATTORNEY DRAFT LETTER TO TOYOTA THEY STILL WILL NOT ACCEPT ANY RESPONSBILITY.

Service Brakes
Filed Sep 18, 2018107,984 milesFL

ON UNEVEN ROAD SURFACES (WASHBOARD ROAD, MANY SMALL POTHOLES, GRAVEL ROADS, ROUGH ROAD SHOULDERS) BRAKES WOULD GIVE OUT IF BRAKING HARD. IF FELT LIKE ONCE ABS KICKED IN THE BRAKES WOULD GET ALMOST COMPLETELY RELEASED. THE CAR WOULD BRAKE JUST FINE ON FLAT SURFACES, WET OR DRY. I HAVE MULTIPLE VEHICLES AND KNOW HOW ABS BRAKES WORK BUT THOUGHT THE PRIUS BRAKES WERE JUST A BIT MORE SENSITIVE AND I HAVE TO WATCH MY DISTANCES MORE CAREFULLY AND AVOID HARD STOPS. THEN ON APRIL 23, 2018 THE CAR STARTED TO MAKE SOME STRANGE NOISE BUT NO DASHBOARD LIGHTS CAME ON. I CONTINUED DRIVING AND NOTICED THE BRAKES WERE WORKING ONLY INTERMITTENTLY. AFTER I ALMOST CRASHED WHEN ATTEMPTING TO BREAK IN TRAFFIC I LIMPED BACK HOME AND TOOK THE CAR TO THE DEALERSHIP. THE REPAIRS TO REPLACE BRAKE PUMP AND CYLINDER ASSEMBLIES COST $4,193.31 BUT THE CAR WAS DRIVEABLE AGAIN. HOWEVER, I NOTICED THAT THE REPAIRS ALSO CORRECTED THE ABS PROBLEM THAT WAS PRESENT SINCE THE CAR WAS NEW. I THINK ANYONE WHO DRIVES A 2011+ PRIUS SHOULD GET THEIR BRAKES CHECKED FOR EMERGENCY BRAKING WHERE BRAKES STOP WORKING THUS ALLOWING THE CAR PLOW AHEAD EVEN IF THE BRAKE PEDAL IS DOWN TO THE FLOOR.

Service Brakes
Filed Sep 12, 2018121,000 milesLA

THE ABS/BRAKE/SKID/WARNING TRIANGLE ON. MY 2011 PRIUS III IS 121K MILE. THIS WENT ON/OFF FOR A FEW DAYS THEN IT WAS ON THE WHOLE TIME. THE BRAKE SEEMS TO LOOSE THE HYDRAULIC POWER BRAKE. I FEEL LIKE THE BRAKES FEEL WEIRD WHENEVER HIT SMALL BUMP, BRAKE JUST FAILED FOR A SECOND. I WENT TO TOYOTA DEALERSHIP THEY SAID IT'S THE ACTUATOR THAT NEED TO BE REPLACED AND IT'S EXPENSIVE $2-3K. THEY SAID IT NEED TO BE FIX SOON BECAUSE BRAKE MIGHT FAIL AT ANY TIME. THERE SEEMS TO BE A WARRANTY ENHANCEMENT FOR THE 2010 AND OLDER BUT NOT 2011 AND NEWER. SEEMS LIKE TOYOTA STILL HAVE THE SAME ISSUE WITH NEWER MODEL, NOT FIXED YET. PLEASE BRING THIS ISSUE UP FOR SAFETY REASON.

Service Brakes
Filed Sep 12, 2018117,000 milesCA

THE BRAKES TEMPORARILY DISENGAGED SOMETIMES WHEN BRAKING. AT AROUND 100,000 MILES, THE BRAKE ACCUMULATOR WOULD CONSTANTLY MAKE NOISES WHILE DRIVING AND AFTER SHUTTING THE CAR OFF. EVENTUALLY THE BRAKE ACCUMULATOR AND BRAKE BOOSTER FAILED COMPLETELY AT 117,000 MILES, COSTING AROUND $4,000 TO REPAIR.

Electrical System
Filed Sep 11, 201873,000 milesVA

AFTER HEAVY RAINS, WATER GETS INTO THE SPARE TIRE STORAGE WELL, CAUSING A SHORT IN THE TPMS MONITOR FOR THE SPARE TIRE. ALL TIRES HAVE APPROPRIATE AIR PRESSURE BUT THE TELL-TALE SHOWS UNTIL THE SPARE TIRE STORAGE AREA DRIES OUT - SEVERAL DAYS. THIS IS A NEW PHENOMENON BUT THERE ARE NO TEARS OR DINGS IN THE GASKET AROUND THE HATCHBACK. NOT SURE WHERE THE WATER GETS IN.

Engine
Filed Sep 7, 201893,500 milesOH

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE EXITING HIGHWAY TRAFFIC, THE ENGINE STALLED AND ALL THE INSTRUMENT PANEL LIGHTING ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A SAFE AREA. THE VEHICLE WAS TOWED TO HENDRICK TOYOTA CONCORD (7670 BRUTON SMITH BOULEVARD, CONCORD, NORTH CAROLINA 28026, 704-467-8287) WHERE IT WAS DIAGNOSED THAT THE COMPUTER INVERTER FAILED. THE INVERTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,500.

Service Brakes
Filed Aug 30, 201870,000 milesCA

UNKNOWN CAUSE. THE BREAKS TEMPORARILY DISENGAGE (FOR ANYWHERE BETWEEN 1-3 SECONDS) WHEN THE CAR ENCOUNTERS A SMALL BUMP OR POT-HOLE IN THE ROAD, WHILE BREAKING DOWNHILL. USUALLY HAPPENS WHEN BREAKING HARD ON A DECLINED FREEWAY OFF-RAMP. THIS HAS ALMOST CAUSED ME TO REAR-END ANOTHER VEHICLE ON MULTIPLE OCCASIONS.

Air Bags
Filed Aug 27, 2018CA

HORN DOES NOT WORK WHEN WHEELS ARE STRAIGHT. HORN WORKS WHEN WHEELS ARE TURNED COMPLETELY LEFT ONLY. I BELIEVE IT IS THE SPIRAL CABLE ASSEMBLY. TOYOTA WANTS $1,093.00 TO REPAIR THIS PROBLEM. OTHER TOYOTA VEHICLES HAVE PLACED A RECALL ON THIS ISSUE. THIS ISSUE SHOULD BE RECALLED ON THIS VEHICLE. HAVE RESEARCHED THIS SAFETY PROBLEM ON OTHER PRIUS VEHICLES AND MANY OTHERS HAVE HAD THE SAME HORN PROBLEMS. AFFECTED MODELS: 2009-2010 COROLLA 2009-2010 COROLLA MATRIX 2008-2010 HIGHLANDER 2009-2010 TACOMA 2006-2008 RAV4 2006-2010 YARIS

Service Brakes
Filed Aug 24, 2018111,000 milesTX

THE BRAKES ARE PUMPING SLOW SPEEDS AND THE VEHICLE MAKES MUCH MORE NOISE. THE CAR MAKES BUZZING SOUND EVERY 30 SECONDS OR SOONER. A REPAIR PERSON SAID IT IS THE ABS ACTUATOR THAT IS ABOUT TO FAIL.

Service Brakes
Filed Aug 23, 2018111,090 milesSC

WHILE DRIVING ON THE HIGHWAY, WITHOUT WARNING, I LOST POWER ASSISTED BREAKING ABILITY - ACCOMPANIED BY A NUMBER OF DASHBOARD WARNING LIGHTS. I WAS ABLE TO SAFELY STOP THE VEHICLE USING MANUAL BREAKING. I HAD THE CODE CHECKED AND HAVE LEARNED THAT THE (CODE 1391) BRAKE ACCUMULATOR FAILURE IS A COMMON ISSUE IN THE PRIUS AND HAS BEEN SUBJECT TO A RECALL/REPLACEMENT FOR THE YEARS PRIOR TO MY MAKE (I BELIEVE 2008-2010). CLEARLY THIS IS STILL AN ISSUE AND THE SUDDEN/NO-WARNING FAILURE OF THE SYSTEM CAUSES AN ALARMING AND POTENTIALLY DANGEROUS LOSS OF BREAKING CONTROL DURING HIGH SPEED DRIVING. LUCKILY, I WAS NOT USING THE BREAKS AT THE TIME OF THE FAILURE AND WAS ABLE TO DETERMINE THAT THE MANUAL BREAK PADS WERE SERVICEABLE BUT I NEEDED TO RAPIDLY INCREASE THE PRESSURE ON MY BREAKS TO SLOW DOWN SUFFICIENTLY TO AVOID AN ACCIDENT.

Unknown or Other
Filed Jul 31, 201890,000 milesCA

I NOTICED AROUND 90,000 MILES THAT MY CAR BEGAN CONSUMING OIL AT ANY ACCELERATED RATE, SO I DIDN'T THINK TOO MUCH ABOUT IT. THEN I NOTICED THAT I MY OIL GAUGE WAS TURNING ON EVERY 1,000-1,200 MILES, MY CAR WAS COMPLETELY OUT OF OIL. I WENT ONLINE TO TOYOTA PRIUS FORUMS AND STARTED DOING MORE RESEARCH AND THIS IS A COMMON PROBLEM FOR 2010-2011 PRIUS'S. BOB SMITH TOYOTA, IN LA CRESCENTA, WHO SOLD ME THE CAR, RAN AN OIL CONSUMPTION STUDY AND CONCLUDED THAT THERE IS A MAJOR ISSUE AND THEY CONTACTED TOYOTA DID NOT WANT TO ACKNOWLEDGE THERE IS AN PROBLEM FOR THE SAKE THAT THIS COULD RESULT IN A CLASS ACTION LAWSUIT BASED ON NEGLIGENCE.

Electrical System
Filed Jul 18, 2018100,000 milesCA

I WAS DRIVING ALONG ON THE FREEWAY TRYING TO GET HOME AND SUDDENLY MY PRIUS LOST POWER. I WAS PANICKING, GOOD THING I HAD MY BROTHERS WITH ME OR ELSE I WOULD HAVE LOST IT. WE DIDN'T KNOW WHAT WAS GOING ON! WE MANAGED TO GET OFF THE FREEWAY SAFELY, BUT WE WERE DISTRESSED.

Power Train
Filed Jul 12, 2018166,017 milesCA

WAS DRIVING ON THE ON THE SURFACE STREET ABOUT TO GET ON THE FREEWAY AND THE VEHICLE WOULD NOT ACCELERATE THE HYBRID SYSTEM LIGHT CAME ON.

Service BrakesCrash
Filed Jul 11, 201820,000 milesNJ

MY BRAKES CONSISTENTLY LOCK AND THE CAR LUNGES FORWARD WHEN I HIT A POTHOLE WHILE BRAKING. THIS CAUSED A CRASH WHEN THE CAR WAS ONLY A COUPLE YEARS OLD WHEN THE BRAKES FAILED TO STOP THE VEHICLE AND IT LUNGED FORWARD INTO THE BACK OF A CAR. THIS IS EXTREMELY DANGEROUS AND I'VE SEEN THIS COMMENT OFTEN WITH THIS VEHICLE. I DON'T UNDERSTAND WHY TOYOTA HAS NOT ADDRESSED THIS ISSUE.

Power Train
Filed Jul 10, 2018138,216 milesCA

CAME IN FOR CONCERN OF THE HYBRID SYSTEM LIGHT BEING ON

Power Train
Filed Jul 10, 2018138,216 milesCA

THE CHECK HYBRID SYSTEM LIGHT CAME ON.

Electrical System
Filed Jul 9, 201834,000 milesCT

JUNE 29TH 2018 WAS IN THE CAR WASH GOING THORUGH WHEN THE DASH BOARD PANEL SAID TRACTION BATTERY LOW PUT IN PARK THE BATTERY INDICATOR SHOWED ONE BAR LIGHT ON BUT I COULDNT PUT IT IN PARK FOR I WAS STILL GOING THORGH CAR WASH WHEN IT WAS DONE WASHING PUT CAR IN DRIVE AND IT WAS VERY SLOW IN DRIVING IT TOOK IT AWHILE TO COME BACK UP IN POWER JULY 6TH TOOK IT TO LOCAL DEALER AND I THINK THEY THOUGHT I WAS NUTS THEY SAID THEY NEVER HEARD OF SUCH OF A THING HAPPING LIKE THAT. THOUGHT MATBE IT WAS THE NEW BATTERY THEY PUT IN MY CAR IN MARCH OF 20018 SO I WANT THIS ON RECORD THAT I HAD IT CHECKED EVEN CALLED AND CHECKED ON LINE IF THERE WAS A TRECALL ONLY THING I FOUND WAS A 2014 RECALL ON MY YEAR BUT NOT MY VION OF THE ELECTRICAL SYSTEM SOFTWARE. IS IT POSSABLE THAT IS WHAT HAPPENED TO MY CAR. HOPE YOU CAN GIVE ME A ANSWER

Exterior Lighting
Filed Jun 11, 201890,000 milesFL

BOTH LOW BEAM BULBS NOT WORKING, BUT HIGH BEAMS WORK. BULBS NOT BAD. HAPPENED WHILE DRIVING ON HIGHWAY.

Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Filed Apr 30, 2018CA

THE HONK / SPIRAL CABLE IS DEFECTIVE - ONLY NOTICED IT IN 2015 (BROUGHT TO THE DEALER) BUT NEVER USED THE HONK BEFORE THAT - COULD HAVE BEEN EARLIER... IT ONLY WORKS WHEN THE STEERING WHEEL IS COMPLETELY TURNED TO ONE SIDE. SINCE CAR HAS NEVER BEEN INVOLVED IN ACCIDENT , THIS IS A MANUFACTURE DEFECT AND NOT WEAR AND TEAR - TOYOTA SHOULD COVER IT - I SEE THEY HAVE ON OTHER MODELS - I CAME CLOSE TO 2 SERIOUS ACCIDENTS WHEN I WAS UNABLE TO WARN DISTRACTED DRIVERS - THE COST IS HIGH AND THIS IS WHY I DID NOT NOT GET IT FIXED IN 2015 WHEN I FIRST NOTICED IT (THE CAR WAS ONLY 4 YEARS OLD) -

Service Brakes
Filed Apr 16, 201898,000 milesTX

TL* THE CONTACT OWNS A 2011 TOYOTA PRIUS. WHILE DRIVING VARIOUS LOW SPEEDS, THE ABS AND TRACTION INDICATORS ILLUMINATED WITHOUT WARNING. IN ADDITION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE LUNGED FORWARD. THE DEALER (UNIVERSAL TOYOTA IN SAN ANTONIO, TEXAS) DIAGNOSED THAT THE BRAKE BOOSTER AND THE PUMP FOR THE BOOSTER/ACCUMULATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 180-4162-158. THE FAILURE MILEAGE WAS 98,000.

Service Brakes
Filed Apr 13, 2018165,000 milesSD

I WAS GETTING ON THE INTERSTATE AND ALL OF A SUDDEN I LOST POWER AND MY DASH LITE UP CHECK HYBRID SYSTEM /ABS/ BREAKS. I CAN NOT DRIVE MY CAR BECAUSE IT HAS NO POWER PLEASE HELP THANK YOU

Unknown or Other
Filed Apr 6, 2018160,000 milesSD

WHEN HITTING THE INTERSTATE MASSIVELY LOST POWER WHILE TRYING TO ACCELERATE.ALL CLUSTER OF LIGHTS CAME ON AND STAYED ON DASH INCLUDING CHECK HYBRID SYSTEM.PLZ CONTACT AS SOON AS POSSIBLE

Service Brakes
Filed Mar 21, 20185 milesTX

I WAS DRIVING AT ABOUT 35 MPH AND ALL OF A SUDDEN MY BRAKES STOPPED WORKING. THE BRAKE , ABS AND TRACTION LIGHTS CAME ON ALL AT ONCE. I SOMEHOW MADE IT HOME BUT I COULD HAVE EASILY CRASHED. I HAD MY 9 YEAR OLD IN THE BACK SEAT AND HE ALSO GOT VERY SCARED. NOW I CANNOT DRIVE MY CAR AND THE BRAKES FEEL AS THEY AS STUCK AND VERY HARD. I TOOK MY CAR TO A REPUTABLE MECHANIC AND HE TOLD ME IT IS GIVING HIM CODE C1391. THIS IS THE SAME PROBLEM THAT THE 2010 PRIUS HAD UNDER THE RECALL. MY PRIUS IS 2011 AND NOT UNDER THE RECALL. I FEEL THAT THE 2011 SHOULD BE UNDER RECALL BECAUSE MANY THOUSANDS OF LIVES ARE IN DANGER NOW.

Electrical System
Filed Feb 26, 2018NC

THE HEADLIGHTS KEEP BURNING OUT, I HAVE REPLACED THE DRIVERS SIDE 3 TIMES IN 12 MONTHS AND THE PASSENGER SIDE TWICE. I ONLY USE SYLVANIA BRAND, BUT HAVE SWITCHED TO DIFFERENT BRIGHTNESS TO SEE IF IT HAS ANY IMPACT, IT HAS A SLIGHT IMPACT BUT NOT MUCH. THE HEADLIGHTS ARE NOT ON WHEN NOT NEEDED.

Service Brakes
Filed Feb 26, 2018LA

ABS BRAKE LIGHT AND TRACTION LIGHTS ARE ON. C1391 INTERNAL FAILURE IN BRAKE ACTUATOR ASSEMBLY.

Electrical System
Filed Feb 12, 2018220,000 milesTX

DIM HEADLIGHT PROBLEM WHILE DRIVING AT NIGHT, UNABLE TO SEE ROAD CLEARLY WITH LOW BEAM HEADLIGHTS ON AT NIGHT, HAVE TO USE HIGH BEAM HEADLIGHTS TO SEE ROAD. THIS IS A HUGE SAFETY ISSUE FOR ME

Service Brakes
Filed Jan 23, 2018111,000 milesFL

BRAKE ACTUATOR

Service Brakes
Filed Jan 10, 201889,000 milesTX

I WAS AT AN AUTOMATIC CAR WASH YESTERDAY AND AFTER THE WASH FINISHED I PULLED OUT OF STALL WITH HARDLY ANY BRAKES.I WAS NOT ABLE TO PUMP THEM AND HAD TO TAKE MY CAR INTO A MECHANIC THE BRAKE ACTUATOR WAS OUT AND THE CAR IS UNDRIVABLE.THE PRICE FOR THE PART ALONE IS OVER 2500.00 I WAS INFORMED BY THE DEALERSHIP THAT IS WAS A RECALLED ITEM BUT NOT FOR THE YR OF MY CAR. IF THIS WOULD HAVE HAPPENED IN TRAFFIC OR AT A HIGH RATE OF SPEED I KNOW I WOULD HAVE BEEN IN A SERIOUS ACCIDENT AND I COULD HAVE KILLED SOMEONE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Toyota Prius → · Every Prius year → · How the figures are calculated →