Page 4 of 57 · complaints 151–200 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Fuel/Propulsion System
Filed Mar 19, 2023190,000 milesFL

I was driving in my neighboorhood and as I went up the wall bridge my acceleration stalled and my ABS light, Check engine light, and check hybrid system light came on simultaneously and started beeping. At the same time, I lost my braking ability completely. I had to swerve off to the grass in the hopes of not hitting turning traffic at the stop sign. Luckily, it stopped before doing any major damage to anything. Thankfully, I was close to home and was able to put it in my driveway safely. The check engine light then cut itself off, but my brakes remained completely nonfunctional. If this had happened on the highway or a busy road I'm sure it would’ve been much worse.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Mar 16, 2023VA

Nothing wrong with it

Air Bags
Filed Mar 16, 2023VA

Thank you

Service Brakes
Filed Mar 6, 2023186,000 milesCA

ABS system and traction control lost. ABS booster pump and master brake cylinder broke down. They should be life long parts. Brakes lost its function on highway and was pretty dangerous. ABS light, traction control light and brake light on. Dealer refused to change on their own.

Air BagsCrash1 injured
Filed Mar 4, 2023FL

ABS system displayed airbag symbol displayed brake symbol displayed seat belts light flashing airbag system showing off. Toyota dealership is aware of the problem with the ABS system along with the items mentioned. accident could have been avoided contact if the ABS system was working. Airbags did not deploy. Advise Toyota corporation on 27 February 2023 file number 230-227-00 2210 in regards to the ABS they were also advised of the airbag symbol displayed in the seat belt fasten flashing on driver side when an individual is seated in the car and buckled in. Vehicle has not been inspected yet however on Monday 6th of March it will be inspected by copart, by the direction of the USAA insurance company.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Feb 28, 2023135,000 milesFL

The contact owns a 2010 Toyota Prius. The contact stated that while driving at various speeds, the vehicle started to hesitate. The ABS and traction control warning lights were illuminated. The contact stated that there was brake message displayed. During the failure the brake pedal had to be depressed twice before the vehicle responded. The vehicle was taken to the local Service Center who diagnosed that power brake booster and master cylinder needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the Extended Warranty related to the failure. The local dealer was not yet contacted. The failure mileage was 135,000.

Service Brakes
Filed Feb 20, 2023IL

I noticed that my brakes felt mushy when applied. The ABS light came on in my car. I took it to 2 different Toyota dealers and both said that my break boosters were failing and would need replacing. I had 125,000 miles on my car. The brakes were working adequately at that time, but I was aware that they could fail at any time and put me in danger. I was charged $3637 for diagnosis and repair on 12/6/22.

Service Brakes
Filed Feb 15, 2023192,000 milesFL

The contact owns a 2010 Toyota Prius. The contact stated while his wife was driving 40 MPH, the traction control, ABS, brake warning light, and other unknown warning lights were illuminated. The contact's wife was able to drive to her residence. The contact stated that he was an independent mechanic and he had diagnosed that the failure was related to NHTSA Campaign Number: 13V235000 (Service Brakes) however, the VIN was not included. The vehicle was towed to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 192,000.

Service Brakes
Filed Feb 7, 2023CA

The ABS, VSC/traction control, and brake system warning lights all came on at the same time in my 2010 Toyota Prius. I almost lost control of my car's braking ability. Afterwards, the hybrid system does not perform its regenerative braking/recharging any longer. And the cruise control mode doesn't work also. The DTC from the OBD2 port is C1391 - abnormal leak in the brake fluid accumulator. I found out that this issue is widespread among Gen 3 Priuses, but Toyota has not made this officially a recall campaign, but classifies it as a "customer support bulletin." But the issue is dangerous enough that it should be a recall item. I moved homes in fall of 2018, and Toyota says it mailed out a letter about this brake issue and resulting campaign, but I never received the letter. I was totally unaware that this was a safety issue, that Toyota acknowledged it, and that this safety issue with an ongoing "recall" campaign with an expiration date. Toyota denies that this is a recall issue, and will not provide this service. I would like for NHTSA to reopen and investigate this issue, and make Toyota issue a general recall campaign to resolve this dangerous safety problem with the car.

Service Brakes
Filed Feb 4, 2023CA

My 2010 Toyota Prius (JTDKN3DU3A1307523) had the ABS/brake warning/traction control (VSC) lights come on at the same time and I lost a significant portion of my braking ability, while driving. I was able to pull into a shop. The mechanic connected a code reader to the OBD II port and found the code DTC C1391. It is a failure with the ABS booster pump assembly and accumulator. I called Toyota corporate line and they said there was an expired Customer Support Bulletin, which I did not receive mail alert for, and that it is not a recall, and that the customer is on the hook for replacement of the failed component. They repeatedly told me it was not under recall, even though internet forums all mention it as a recall campaign. I called auto shops in my area (specializing in Toyota and Japanese makes) and they all did not want to perform the repair as they found it too complicated to do, and told me Toyota has a recall campaign and advised I call Toyota corporate to get serviced.

Engine
Filed Feb 3, 2023CA

Car slows down to a stop when driving on the freeway. With no power to accelerate, it makes it hard to get to the side of the road to be towed. Been to the dealer twice to address the problem, and was told that if I don't pay $200, that there is nothing they can do. Then when I did pay the money for evaluation, they told me the problem could be one of several things that would start the never-ending process of repairs that will keep me paying until they solve it. I would think that with a $200 code reading, that the dealers software could narrow it down to the exact repair needed. I mentioned to the dealer about the JOV update I had done earlier to the car, but dealer refuses to recognize that there is a recall on my vehicle, and that I needed to pay money(that I don't have) to do anything. My check hybrid system light and orange triangle comes on when the car dies

Engine
Filed Jan 24, 2023CA

I was driving home from work when all the warning light all came on at once. The car suddenly stopped accelerating and the “check hybrid system” was showing on my dash. I was lucky enough to be going down hill so I can make it to a shoulder to get off the road. Tried troubleshooting everything but to no avail and needed to get towed because the Prius would not move at all. Haven’t got the vehicle checked yet because the vehicle will not move and can only be moved if towed.

Electrical System
Filed Jan 24, 2023GA

I had just gotten back in my car from a quick store trip. My prius turned on like normal but soon after when I was driving different kind of warning lights turned on. My steering was affected ,the car slowed down considerably to the point I was almost rear-ended. The triangle of death, check engine, brake and steering lights all came on with the check hybrid system warning. Before this i had no prior issues with my car. I had it checked by an independent mechanic who states it is the inverter that caused this

Service Brakes
Filed Jan 5, 2023CA

The brake cylinder and brake pump assemblies broke down in the middle of the highway. The ABS, brake, VSC, and traction lights lit up unexpectedly after ~1 hour of driving. I was able to get the car to the dealership and the service advisor noted that he was surprised that we made it as far as we did without a complete failure of the brake system. He advised that it was not even safe to drive the car around the corner for a few blocks because of the brake system malfunction. They provided an error code of C1391. This is a full failure of the brake system that makes the vehicle unsafe for street operation. This complaint adds to an already well-documented problem with these issues that Toyota acknowledged through a wholly inadequate "voluntary customer support program" which expired after the earlier of 10 years and 150,000 miles [link: https://bit.ly/3CntosU], which for all 2010 Priuses expired in 2021. The issue also appears similar to the ones reported in Defect Petitions DP19-004 and, indirectly, PE10006. This was also the subject of a lawsuit in 2020 that was since withdrawn by the plaintiff (Turner v. Toyota, Case No. 5:20-CV-00320, CD Cal). There are dozens of written reports and videos of people resetting their brake warning lights with paperclips. This is a major safety hazard for those 2010 Priuses that are still on the road and should be remedied by a recall.

Air Bags
Filed Dec 30, 2022MO

The driver airbag deployed without an accident while driving in the highway. The airbag deployment caused near control lost of the car. I was lucky to not have any other cars near me so I managed to get the car safely out of the highway. The airbag deployment was scary and caused me not able to see through the windshield due to the gas from the airbag.

Service Brakes
Filed Dec 26, 2022TX

My 2010 is covered under a recall. I had total brake failure and the dash light up like a Christmas tree. Brought in before the recall was released and it was repaired under my extended warranty. Then got recall notice, so I guess there was an internal fund transfer.

Service Brakes
Filed Dec 19, 2022NY

The braking system malfunction and it's available for inspection upon request. I was almost get into accident when I was driving around 65mph on I-495 because of the fail brake issue Upon online research, it turns out this is a common safety problem on the 2010 prius and toyota only issue extended warranty but not recall. the ABS light, slip Indicator light and brake system light all come on at the same time before I experienced the brake system failed

Service Brakes
Filed Dec 19, 2022NJ

My 2010 Toyota Prius seemed to have a faulty ABS actuator/ boaster pump for years but I did not know it until recently. For years the car would display the abs, traction controls, and brake light for 50 miles and then go away but the most recent time it did not go off. The actuator continuously runs and you can hear it consistently buzz every 5-10 seconds. The brake pedal require a lot more force in order for the car to slow down and the car jumps forward when depressing the brakes suddenly. In the past the brake would require much more force but after a few miles on the road the light would go off and the car would seem to function as normal, but most recently as of last week the light would not go off and the brakes require a lot of force still after doing almost 400 miles. I had 2 near misses once almost hitting another car during a rainy day and another missing a stop sign by almost half a car length. I took my car to the dealership and they stated that the error code is showing a faulty abs actuator but the rep told me it should still be fine to drive if I do not want to pay the out of pocket cost and get it fixed immediately. This is a major safety concern for me and my family and even though I been servicing my car for year at the Toyota dealership it was never brought to my attention. Only recently when I had the near misses and had my mechanic run test on it did I realize. I then took my car to Toyota for routine maintenance and it was confirmed that the abs actuator

Tires
Filed Dec 11, 2022CA

Tires losing air and noticed the rubber breaking down and separating from the sidewall on all four tires. Took into Evans dealership and they informed us the tires were a safety issue and tried to sell new tires. They told us the tires were made in 93 but we bought in 2016, so we looked up and DOT number on tire (only had u093). The service tech did not understand the DOT numbers since it was missing the last four numbers. They do have a date on the paperwork U09304160416 The tires only have approximately 25, 000 miles and car is garage kept. Rubber should not be breaking down. What can we do? We had no idea about the date until they pointed it out. Legally these tires are a safety issue. Tires P 195/60R15

Service Brakes
Filed Dec 2, 2022IL

Driving when I had to stop because of traffic light. Almost ran into a car because my brakes did not function correctly. ABS light and brake lights in dashboard came on. Pulled over. Called Tow truck. Had it towed to dealer. Brake Booster and master cylinder were replaced.

Service Brakes
Filed Nov 28, 2022FL

Own a 2010 prius w 110k miles on it and now hearing brake booster buzzing every minute when car is on when im sure its not suppose to be going off that frequently. And of course I missed the recall date.

Service Brakes
Filed Nov 25, 2022CA

I was driving my 2010 Toyota Prius and my car started beeping when I was driving when I tried to slow down the car was not able to stop the breaking system ABS started displaying and my car started to beep and it won’t stop beeping. I did take my car to the dealer for a recalled inspection after my car broke down and I was no longer able to drive for my own safety. After I took the car to Downey Toyota for hybrid recall they didn’t tell me anything but on the document they gave me it did state that the ABS was a problem. Now my car is still not able to be used because of my own safety concerns since the vehicle won’t break when I put the brake pedal and a none stop beeping sound that won’t stop at all.

Service Brakes
Filed Nov 10, 2022ID

The brake booster assembly and pump failed in my Prius. This causes the brakes to barely function. It disables both ABS and traction control. I nearly ended up running a red light and getting into a major collision with my three children in the car. The ABS, traction control, and BRAKE lights are all illuminated. Toyota advised they are aware this is a common failure but refuse to fix it. A dealership inspected it to confirm the flaw. Toyota will not fix it so I am forced to drive this vehicle with barely functioning brakes with my 3 children in the car still as I have no choice.

Exterior Lighting
Filed Nov 1, 2022NY

There is a long-standing problem with the instrument panel being very difficult to see when operating the vehicle on a very sunny day. It is very dim even when the "instrument panel light control" is adjusted, especially when wearing sunglasses. No response by dealer.

Service Brakes
Filed Sep 28, 2022IL

Brake booster actuator internal leak. Toyota refuses to cover the repair for the known defective and previously recalled part. See recall "D0H" and "customer support" campaign "ZJB" from Toyota. These are critical braking parts that control ABS, traction control, stability control, front/rear brake bias, regenerative braking and brake pedal feel and pressure. Loss of braking and all previously mentioned safety features occurs when the car sets the error codes, disabling and crippling the braking system. Longer stopping distances and much less responsive brake pedal is immediate. This part costs $700 from the dealer and they want over 2000 to fix the car due to the known defective, recalled part. This affects most Toyota hybrids of this era. The Prius is especially important to get recalled IMMEDIATELY, due to this being a common taxi and rideshare car, carrying multiple lives and heavier loads, in more severe operating conditions. Please look into this!! Toyota corporate has been called and they refuse to help or acknowledge the problem.

Service Brakes
Filed Sep 26, 2022NJ

Brake, ABS and traction control warning lights went on when I was driving. I was able to brake but it was not functioning at 100%. The local mechanic was able to scan the code to get the C1391: Abnormal Leak of ACC PRESS error. The warning lights remain when I drive or parked. I no longer feel safe driving my vehicle. I plan to take my car to the Toyota dealer for further diagnosis and repair. I was informed that this is a very costly repair.

Engine
Filed Sep 18, 2022CA

Engine is taking in coolant problem

Hybrid Propulsion System › Inverter
Filed Sep 8, 2022387,000 milesCA

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 70 MPH, the vehicle suddenly stalled. The contact stated that the power steering and power brakes failed. The contact stated that the "check hybrid system" and "check battery" warning lights were illuminated. The contact steered off the roadway safely; however, he was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic, who diagnosed the vehicle and determined that the inverter needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V684000 (Hybrid Propulsion System). The manufacturer had not been informed of the failure. The failure mileage was approximately 387,000.

Service Brakes
Filed Sep 2, 2022TN

My brakes are failing. The brake booster leaks. The stopping distance is greater. All the warning lights are on on the dash. Error code C1391 on the unit. Two dealers would not repair it under warranty or recall. They gave me a price of $2600-$2800.The situation still exists. The car has had the engine replaced out of warranty but by the dealer but the brakes were not replaced as a preventive measure.

Service Brakes
Filed Sep 2, 2022TN

Brakes became soft the stopping distance grew.All my dash warning signs lit up. Why was my car to repaired in warranty or recalled when the problem was a manufacturer error? Toyota can't pick and chose which cars they will fix when they all have the same problem. I am attaching a 'Customer Support Program' sample and my car falls under the Primary Coverage section. My car was diagnosed at a dealership on 5/14/2021. But not fixed under warranty or recall. Toyota has recall on brakes for many of the newer cars too. Same issue.

Service Brakes
Filed Aug 31, 2022TX

I was driving my car with my daughter and was about to stop at the intersection and at that moment I realized that the car was not slowing down. ABS, Brake, and Traction control lights up on the dashboard. I was very scared and pressed the brake to the end and only then the car was able to stop. Further I found out that this is a very common problem for this model, but Toyota does not recognize this.

Service Brakes
Filed Aug 9, 2022CA

After descending a long mountain highway in our 2010 Toyota Prius and coming to a stop at the bottom the brake pedal travel suddenly increased, brake effectiveness decreased, and many dashboard lights suddenly came on including the brake system warning light and stability control system light. The next morning the dealer diagnosed a brake booster failure and prescribed replacement of the brake booster and master cylinder. Since this was a safety issue we had them do the work at a total cost to us of $3,363.93. They covered a rental car for us for only part of the repair period, which took 2 weeks.

Service Brakes
Filed Aug 8, 2022130,000 milesAR

The contact owns a 2010 Toyota Prius. The contact stated while driving 40 MPH, the ABS and traction control warning lights illuminated along with several unknown warning lights. The contact also stated that the brake pedal would depress to the floorboard while in operation. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with a defective brake booster pump and ABS control module. The manufacturer was notified of the failure and informed the contact that there were no recalls or warranties on the VIN. The dealer was also notified and confirmed that the vehicle was not included in NHTSA Campaign Number: 10V039000 (Service Brakes, Air) which he linked to the failure. The vehicle was not repaired. The failure mileage was 130,000.

Service Brakes
Filed Aug 8, 2022CA

While driving, left dash-light cluster and ABS triangle illuminated in-traffic with no visual pre-warning or audible alarm. Pedal pressed full force to bring car to stop and not plow vehicle in-front. Owners manual & internet suggests ABS & booster pump failure. Call to mechanic also suggests booster pump and ABS module as possible basis for trouble lights. Arranging transport to Prius specialty shop (not dealer) for further diagnose. No collision no injuries. Note. Full service brake rotors & pads completed 27-days earlier and only 671-miles driven since costing $946 paid. No issues discovered by reputable Prius shop as to noise, leak or visual other. R.

Service Brakes
Filed Aug 4, 2022CA

Hello there, my name is Lashyrah and I do not know much about cars so most of this is unknown. The person I bought my vehicle from did not give me much information and I was desperate at the time so I bought it. Most of the lights on the dashboard are on: ABS, Brake system, Engine, Tire/Safety Alert, Fuel pump reset warning, and Stability control are lights that come and go. I have used the code system to try to reset these things and they go away then pop back up. Sometimes while I am driving, all the dashboard lights disappear and the breaks start getting really touchy and it feels completely different driving until the previous lights all come back on. This has been an issue before and when I last went to Toyota to get my car serviced, I asked them to check the lights and system, and if they could do a multi-point inspection. They wanted me to pay $300 just to find out why the lights keep coming back on. Please help me get this fixed at no cost I am a single mom and college student working part time so I need my car to get around or a free loaner car to get around until this is fixed. I strongly feel these are recalls that did not get taken care of or are not showing up in the recall system. I need assistance as soon as possible and would like to know my options, especially after getting a notice in the mail a few days ago from Toyota about my car possibly being affected. My fuel gauge is also empty at around 3 bars or sometimes 2 bars instead of going all the way down to

Service Brakes
Filed Aug 1, 2022CA

About 3 weeks ago, I was driving down PCH around Manhattan beach , California. Suddenly the dashboard lit up like a Christmas tree , the ABS light , Brake light , pre-collision system light and a yellow triangle with an exclamation point in the middle all turned on at the same time , and a loud beeping alarm went off inside the car that was deafening and most importantly the brake pedal turned very hard I had to stand up on it just to slow down to brake and my braking distance tripled . I almost hit the car in front of me . I had this terrible feeling that the car isn’t safe to drive . It feels like the brakes failed. Luckily there was an autozone nearby so I pulled in their parking lot and borrowed a code scanner . C1252 , C1253, C1319 was the codes that showed up all indicating that the abs system failed and the results is recommending to replace the brake booster pump and the abs module. There’s also a leak of some kind within the abs system. I brought it to an independent auto shop near my residence and the shop told me that the and power brake booster and the abs module needs to be replaced . The repair will cost $2.000 to get fixed in which I can not afford. I was able to seek help from my siblings and was able to come up with $1200 . So I’d figured the shop owner might be able to let me pay half first and half in 2 weeks or so when the car is fixed. But when they replaced the 2 parts with brand new ones ..yhe ECU isn’t communicating with the ABS module . The shop sugge

Service Brakes
Filed Jul 31, 2022KS

While driving on 01/31/2022, I noticed several warning lights came on suddenly on the dash and heard intermittent beefing noise while driving. I took my car to the dealership and they found M R&R brake booster and booster pump needs to be replaced and they informed me that recall warranty time of that equipment has expired and I paid for it to be replaced costing me $3539.76. Toyota motor company told me that they are not responsible to repair or replace it.

Service Brakes
Filed Jul 25, 2022NY

ABS and traction lights on ABS system not working was informed it is the break booster and ABS pump same as recall that ended in 2021 , I was never informed of recall and have found many other owners were not informed. At the cost of cars today many can’t afford to buy new and this is a serious Safty issue Toyota should take responsibility for the repairs

Service Brakes
Filed Jul 22, 2022CA

I have been experiencing issues with my brakes for last few years. I had received a letter from Toyota in 2019 stating that my car has faulty brake system and Toyota will repair the issue by replacing faulty brake components free of charge. However local Toyota dealer refused to complete the repair multiple times. First they suggested that they have not received any letter from Toyota. Then they said that they were busy and I should come back later. They also told me to put the car on Park gear or re-start the car to get rid of ABS lights. Also they stated that repair can be done anytime later until my car reach to 150,000 miles. Last week I went back to Toyota dealer again. This time they told me I should have repaired the car through extended warranty. I was also told that their former service staff must have misguided me. I contacted Toyota Customer Care and complained about this issue. They confirmed that they can see in their system that I had visited the dealer for brake issue back in 2019 and repair was not done. However they suggested that Toyota will not provide any help now. Because issue is between me and the dealer.

Electrical System
Filed Jul 21, 2022WA

2010 Prius started up in the garage 3 hours after being shut down. I am certain the car was NOT still running while we unloaded groceries from hatchback and left the garage. * Nothing was retrieved from the front seat so no accidental start could have occurred. * My son "heard it start" almost 3 hours after the vehicle had been shut off while in another room near the garage. * I heard nothing from the upstairs. * The Prius key fob was nowhere near the vicinity of the vehicle at the time it started nor was any person. In fact, both key fobs were upstairs and only the currently used 1 had a battery and was stored inside a tin so as to always know where it was. *Toyota executives were made aware of incident but essentially denied the Toyota could start without the key fob: "Toyota is not aware for any possible way for the vehicle to be started without the key."

Air Bags
Filed Jul 10, 2022NY

When start the car, passenger side both "airbag off" light and "airbag on" light on for a second, then both lights off, then "airbag on" light on and keeping on.

Service Brakes
Filed Jul 8, 2022FL

While driving, without stepping on the brakes, a number of warning lights came on; including brakes, ABS warning, and stability control. When attempting to stop the car the brake pedal went down a long way before the brakes engaged. I then limped home. After deciding what to do I called a Toyota dealer, made an appointment, then limped to a dealership for evaluation and service. While on the way to the dealership, the brakes were erratic; sometimes the brakes and pedal acted normally and other times it would go down a long way before braking. The warning lights stayed on.

Air Bags
Filed Jul 6, 2022NY

When start the car, passenger side airbag light stays on until shut-off the engine.

Service Brakes
Filed Jul 4, 2022GA

2010 Toyota Prius. Driven about 10000 miles a year. Brake booster system went out at about the 125,000 mile mark. Reason to complain is no parts are available for repair and it is a common problem. Check out youtube.com about it. Dealer has a long waiting list, with no idea of availability. Local repair shops do not have any pumps, meaning there are many cars being driven with defective brake systems. An unusual Toyota recall for the brake problem happened in 2019 that expired in 2020 but my brakes were OK at that time. With so many Prius vehicles on the road, this problem needs more exam and Toyota forced to provide quicker relief, even a recall.

Service Brakes
Filed Jul 2, 2022CA

The braking system malfunctioned resulting in loss of braking ability and response along with various warning lights including ABS, Brake, and Traction Control. The vehicle produced a C1391 Diagnostic Trouble Code (DTC) indicating "abnormal leak of accumulator pressure." After taking the vehicle to a local Toyota dealer, I discovered there was a voluntary customer support program to replace what was known to be defective brake booster parts that expired in 2020. I previously did not receive any notification about the issue and am now told it will cost thousands of dollars to replace the brake booster parts known to be defective. I now have a vehicle that is unsafe to drive unless I spend an exorbitant amount of money to replace the aforementioned parts.

Service Brakes
Filed Jul 1, 2022FL

The ABS, Brake, and traction control light came on. The braking became difficult. The car did stop but if it was in an emergency circumstance there may have been a collision. I called Toyota about the issue and was informed that there was a brake actuater and master cylinder issues with this make and model. Toyota replaced them in cars that had this issue under a special warranty that was over in 2021. It is a $3500 issue. I purchased this car new and have never received a notice about bad braking system. I have lived at the same address since the purchase. Toyota informed me that notices were not sent out, however if the owner came in with this issue before 2021 it would have been repaired and replaced. I can not understand how ALL owners were not informed. I do not understand how a recall wasn't enforced. I live in Florida where the speed limit is 70mph. This could have been deadly. I looked on forums online and apparently this has been an issue for many many 2010 Toyota Prius. I have a case in with Toyota American. 220701001489. I can use any help I can get with this issue. It may save a life.

Service Brakes, Air › Antilock › Abs Warning Light
Filed Jun 29, 2022136,000 milesCA

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 25 MPH, the ABS warning light illuminated. The contact stated that the braking system was not normal however, the vehicle was drivable. The contact drove the vehicle to an independent mechanic who provided the contact with a code for an ABS fault. The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 136,000.

Service Brakes
Filed Jun 26, 2022CO

The brakes ABS stopped working. It is a known issue and is effecting many older Prius drivers.

Service Brakes
Filed Jun 21, 2022179,747 milesTX

The contact owns a 2010 Toyota Prius. The contact stated while driver was driving 65 MPH and depressing the brake pedal, multiple times, the vehicle brakes failed to stop the vehicle within a reasonable time. The contact stated there were several unknown warning lights illuminated simultaneously. The driver was able to slow the vehicle using the parking brake and driving onto the grass on the side of the road. The driver was able to continue driving to the local dealer. The vehicle was diagnosed and the contact was informed that the braking system needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V235000 (Service Brakes) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 179,747.

Unknown or Other
Filed Jun 20, 2022MI

The car while being driven experienced a hard unprovoked break while on the road. The check hybrid system light then went on. The inverter has gone bad despite me completing the previous recall repair meant to avoid this issue. Toyota in 2021 agreed to pay for failed inverters outside of warranty on SOME 2010 Priuses but my VIN is not included in that recall. The repair cost nearly meets the value of the car at this point and also almost caused an accident.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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