Page 29 of 57 · complaints 1,401–1,450 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 10, 201011,100 milesMA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 15 MPH AND ATTEMPTING TO BRAKE, THE ANTI LOCK BRAKING SYSTEM FAILED AND THE BRAKES WOULD NOT ENGAGE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. PREVIOUSLY, THE CONTACT RECEIVED REPAIRS TO THE SERVICE BRAKES AND ELECTRONIC CONTROL MODULE UNDER AN UNKNOWN RECALL AND STATED THE FAILURE WAS NOT THE FIRST OCCURRENCE FOLLOWING RECALL REPAIRS. THE FAILURE MILEAGE WAS 11,100 AND THE CURRENT WAS 11,500.

Service Brakes, Electric
Filed May 9, 20106,700 milesIL

I CONTINUE TO HAVE A LOSS OF BRAKING WHEN TRAVELING OVER BUMPY SURFACES, EVEN AFTER RECEIVING THE SOFTWARE UPGRADE THAT WAS RELEASED BY TOYOTA. THIS IS ESPECIALLY TROUBLING WHEN I AM TRAVELING OVER AN EXTENDED AREA OF BUMPY ROAD, AND THE BRAKES WON'T WORK AS EXPECTED. *TR

Power Train › Automatic Transmission
Filed May 9, 20108,000 milesPA

2010 PRIUS II, PURCHASED LATE JULY 2009. IN NOVEMBER OF 2009 THE CAR REFUSED TO STAY IN D WHEN ATTEMPTING TO PULL OUT OF A PARKING SPACE. AFTER TURNING THE SYSTEM OFF AND SITTING FOR ABOUT 30 MINUTES THE CAR OPERATED NORMALLY. THE SAME THING HAPPENED AGAIN THAT AFTERNOON. A FEW DAYS AGO MY WIFE WAS PREPARING TO CROSS A 4-LANE HIGHWAY WHEN THE CAR "POPPED" INTO N FROM THE D POSITION. AFTER SEVERAL "REBOOTS" THE VEHICLE WOULD STILL NOT STAY IN D. THEN MY WIFE HELD THE JOYSTICK IN THE D POSITION AND WAS ABLE TO DRIVE IT BACK TO OUR HOUSE (ABOUT 1 MILE). AN HOUR LATER THE CAR OPERATED NORMALLY. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 7, 2010NV

2010 TOYOTA PRIUS. VEHICLE REPAIR WAS COVERED UNDER A RECALL, BUT AFTER A NO BRAKE INCIDENT CONSUMER QUESTIONS THE REPAIR. *GR THE CONSUMER STATED THE RECALL WAS PERFORMED ON APRIL 3, 2010. HOWEVER, ON APRIL 6, 2010 HE HIT A SLIGHT BUMP AS HE APPLIED THE BRAKES AND HAD A MOMENTARY FEELING OF HAVING NO BRAKES. THE VEHICLE DID STOP. HOWEVER, THE INSTANCE DID LEAD THE CONSUMER TO QUESTION THE ADEQUACY OF THE FIX. *JB

Fuel System, Other
Filed May 7, 20106,750 milesMN

I WAS ON A TRIP TO ARIZONA AND WHEN DRIVING IN MY 2010 PRIUS FROM FLAGSTAFF TO PHOENIX DURING THE EVENING, THE BATTER DISPLAY'S TOP SEGMENT GLOWED RED MANY TIMES IN THE DESCENT FROM FLAGSTAFF. IT WAS A VERY DIFFICULT TO DRIVE TO KEEP THE TOP SEGMENT FROM TURNING RED AS THE VEHICLE WAS COASTING AND I DID NOT WANT TO EXCEED THE SPEED LIMIT SO I REALLY DID NOT NOW WHAT TO DO. I DECIDED TO SHIFT TO NEUTRAL SO THE ENGINE WAS NOT BREAKING. HOWEVER IN NEUTRAL I WAS WEARING OUT MY VEHICLES BRAKES WHICH ALSO WORRIED ME BECAUSE OF THE POSSIBILITY OF OVERHEATING THE BRAKES. I LOOKED IN MY VEHICLE MANUAL BUT NOTHING AS IN THE BOOKLET ABOUT THIS TYPE OF OCCURRENCE. SO I ASKED MY TOYOTA SERVICE PERSONNEL AT RUDY LUTHER TOYOTA IN GOLDEN VALLEY, MN AND THEY HAD NOT HEARD OF THIS PROBLEM. HE GAVE ME A THE TELEPHONE NUMBER FOR CUSTOMER SERVICE REPRESENTATIVES AT TOYOTA AND AFTER DISCUSSING THIS INCIDENT WITH MANY PEOPLE IN CUSTOMER SERVICE AT TOYOTA, THE END RESULT WAS "THAT THE BATTERY WAS FULLY CHARGED AND WHEN THIS OCCURS THE TOP BAR WILL GLOW RED BUT THIS WILL NOT EFFECT THE BATTERY". I DO NOT KNOW IF THIS IS TRUE OR TOYOTA IS JUST PUTTING ME OFF BUT OTHERS AT THE FOLLOWING TOYOTA FORUM HAVE ALSO EXPERIENCED THIS PROBLEM. IS THIS A SAFETY PROBLEM, I DO NOT KNOW. IS IT A BATTERY WARRANTY PROBLEM, I DO NOT KNOW. BUT PLEASE LOOK AT THIS FORUM THREAD AND MAYBE YOU CAN DISCUSS THIS MORE FULLY WITH TOYOTA. HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/67994-ALL-BARS-BATTERY-INDICATOR

Engine and Engine Cooling
Filed May 7, 201019,600 milesPA

MY 2010 PRIUS MOMENTARILY SPEEDS UP AT TIMES WHEN I HIT A LARGE BUMP IN ROAD. CAR HAS PREVIOUSLY RECEIVED THE SOFTWARE UPDATE BY TOYOTA DEALER. *TR

Service Brakes, Hydraulic
Filed May 5, 20109,950 milesTN

I HAVE A 2010 TOYOTA PRIUS WITH BRAKING PROBLEMS, WHICH HAVE CONTINUED TO OCCUR EVEN AFTER I TOOK IT TO MY TOYOTA DEALER FOR THE RECALL REPAIR ON FEBRUARY 12, 2010. THREE TIMES SINCE THEN THE BRAKES DID NOT ENGAGE FOR ABOUT THREE SECONDS, WHEN I WAS TRYING TO STOP, ON A DRY SURFACE THAT WAS SLIGHTLY UNEVEN. THIS WAS NOT THE SUDDEN RAPID PUMPING OF ABS BRAKES WHICH I WOULD RECOGNIZE FROM YEARS OF USE WITH ABS EQUIPPED CARS. THE DEALER SAW NO PROBLEM WHEN I BROUGHT IT BACK TO THEM LAST WEEK. I AM WORRIED IT WILL CAUSE AN ACCIDENT. *TR

Vehicle Speed Control
Filed May 1, 20101,200 milesMD

TOYOTA 2010 PRIUS, FOR 5 MONTHS IT HAS BEEN PERFECTLY GOOD. BUMPS OR UNEVEN ROADS, NO PROBLEM, GOT THE PRIUS COMPUTER UPDATE 2-33 MONTHS AGO. APRIL 30 - DRIVING ON ROAD WITH ROUGH SURFACE FOR REPAVING AND WITH SEWER COVERS STICKING ABOVE SURFACE, AND NO PROBLEM FOR 2 MILES THEN HIT A REPATCHED HOLE AND THE CAR JERKED AHEAD QUICKLY BUT MY BRAKING SLOWED IT DOWN IMMEDIATELY. THE ENTIRE PROCESS TOOK 1 SECOND. LUCKILY I HAD GOOD REFLEXES. SCARY BUT THE BRAKE WORKED WELL. SINCE THAT INCIDENT - 1 DAY, CAR IS FINE. *TR

Service Brakes, Hydraulic
Filed Apr 30, 20107,000 milesCA

2/13, THE DAY AFTER MY CAR WAS "FIXED" UNDER THE RECALL, MY BRAKES FAILED. I WAS ON THE WAY TO THE AIRPORT, AND THE BRAKES FAILED . WHEN I RETURNED HOME FROM MY TRIP, I BROUGHT IT IN TO TOYOTA KEARNY MESA IN SAN DIEGO, WHO FOUND NOTHING WRONG. MY BRAKES FAILED AGAIN A WEEK AGO. I WAS DRIVING ON A SMOOTH ROAD, SLOWING DOWN FOR A LIGHT, WHEN SUDDENLY THE CAR SPEEDED UP AND I WENT STRAIGHT THOUGH THE RED LIGHT. NO CARS WERE NEARBY, SO I DID NOT CRASH AND NO ONE WAS HURT. AGAIN, TOYOTA FOUND NOTHING WRONG. THEY TELL ME THAT THEY CAN'T FIX IT UNLESS THEY CAN "REPLICATE" THE PROBLEM. THEY WANT ME TO RETURN THE LOANER CAR TOMORROW MORNING AND DRIVE HOME WITH MY PRIUS AND I'M SCARED. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 29, 20105,800 milesVT

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF 5 MPH OVER A POTHOLE WITH THE BRAKES APPLIED, THE VEHICLE DID NOT STOP. THE DEALER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 5,800. UPDATED 08/13/10. *LJ UPDATED 08/23/10*JB

Traction Control System
Filed Apr 28, 201011,000 milesOH

THE PROBLEM STILL EXISTS. THE CAR WHEN GOING OVER UNEVEN TERRAIN AND BRAKING JUMPS FORWARD. I CAN REPLICATE THE PROBLEM ALMOST 100% OF THE TIME ON MY RIDE HOME FROM WORK. THE PROBLEM ALSO HAPPENS IN RANDOM AREAS WHERE THE ROAD IS SUB-PAR. TOOK THE CAR TO MY TOYOTA DEALER AND THEY BASICALLY SAID WE ARE GOING TO SEE IF ANY ERROR CODES COME UP BUT MOST LIKELY WE CANNOT HELP THE PROBLEM. VERY VERY VERY DISSATISFIED WITH THIS ANSWER. THEY ALSO COULD NOT GUARANTEE MY SAFETY IF THE SUDDEN/ABRUPT ACCELERATION HAPPENS WHILE DRIVING ON SNOW/ICE/RAIN. PLEASE ADVISE. *TR

Unknown or Other
Filed Apr 27, 2010OH

S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA PROBLEMS *TGW

Power Train
Filed Apr 27, 2010PA

2010 TOYOTA PRIUS II ISSUE *GR THE CONSUMER STATED WHEN THE VEHICLE WAS IN DRIVE AND THE POWER BUTTON WAS PRESSED FOR ADDITIONAL POWER TO MERGE ON THE INTERSTATE, OR GO UP A STEEP HILL, THERE WAS A BRIEF LAG WHEN THE GAS PEDAL WAS PRESSED AND THE POWER WAS ENGAGED. THE LAG DID NOT ALWAYS OCCUR. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 27, 20109,000 milesOH

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). SINCE THE VEHICLE WAS REPAIRED THE BRAKE PEDAL WOULD FALL ONTO THE FLOORBOARD WHEN THE BRAKES WERE APPLIED. THERE WAS A HESITATION IN BRAKE ENGAGEMENT AND THE CONTACT HAD TO USE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 12,000.

Service Brakes, Electric
Filed Apr 27, 20101,000 milesCA

IN MY 2010 PRIUS I HAVE HAD TWO INCIDENCE WITH MY BRAKE WHEN STARTING OUT IN REVERSE. FIRST TIME WAS IN MY DRIVEWAY, DON'T REMEMBER HOW LONG I WAS IN THE CAR UNTIL MY GIRLFRIEND GOT IN.. BUT WHEN I PUT IT INTO REVERSE I GOT A"STIFF" FEELING IN THE PEDAL AND IT FELT LIKE IT WOULDN'T GO DOWN ALL THE WAY... THE CAR SEEMED TO ACCELERATE BACK FASTER THAN EXPECTED WHEN I LIFTED MY FOOT OFF THE BRAKE.... I LIFTED MY FOOT AND PUT THE BRAKE DOWN AND I STOPPED VERY QUICKLY (AS IF I WAS SLAMMING ON THE BRAKES) I THEN TOOK MY FOOT OFF AND REAPPLIED A FEW TIMES AND THE PEDAL FELT FINE. WE THEN DROVE TO THE LOCAL MARKET.. I SAT IN THE CAR WITH THE ACC MODE ON FOR ABOUT 5-8 MINUTES WHILE SHE WENT IN... WHEN SHE CAME OUT I STARTED THE CAR, WENT TO BACK UP AND THE SAME THING HAPPENED.... THIS WAS VERY DISCONCERTING IN A CROWDED LOT WITH LOTS OF PEOPLE WALKING IN CLOSE PROXIMITY TO THE CARS.... I BELIEVE I JUST HIT THE PARK BUTTON... THEN REAPPLIED THE BRAKE (WHICH NOW FELT NORMAL) AND I HAVEN'T HAD THE ISSUE SINCE.... THIS ISSUE HAS BEEN DISCUSSED IN PRIUS FORUMS AT LENGTH AND THERE IS A VERY CONSISTENT THEME TO THE INCIDENTS THAT TOYOTA SHOULD EXPLORE AND DEAL WITH. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 23, 20106,239 milesMN

2010 TOYOTA PRIUS. THE CONSUMER STATED HE EXPERIENCED TWO SAFETY ISSUES; LOSS OF BRAKE EFFECTIVENESS AND ENGINE RACE *TGW WHEN THE CONSUMER APPLIED THE BRAKES WHEN GOING OVER BUMPS/ROUGH ROADS, OR IN MARGINAL CONDITIONS DUE TO SNOW/ICE WHEN APPROACHING A STOP SIGN, HE WOULD LOSE BRAKING EFFECTIVENESS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR ON MARCH 24, 2010. HOWEVER, HE CONTINUED TO EXPERIENCE LOSS OF BRAKE EFFECTIVENESS. THE CONSUMER PULLED INTO A NEIGHBOR'S DRIVEWAY AFTER DRIVING LESS THAN ONE MILE FROM HIS HOME. AFTER PUSHING THE PARK BUTTON, BUT BEFORE PUSHING THE POWER BUTTON, THE ENGINE BEGAN TO RACE. IT WAS NOT AT AN EXTREME HIGH RPM AND IT WAS NOT FOR AN EXTENDED PERIOD TIME, BUT IT DID LAST FOR SEVERAL SECONDS. AFTER THE VEHICLE WENT DOWN TO NORMAL RPM, AFTER A S SECOND OR TWO, IT BEGAN ALL OVER AGAIN. THE CONSUMER STATED IT WAS NOT A SURGE AS THE VEHICLE WAS NOT IN GEAR AT THE TIME. *JB

Service Brakes, Hydraulic
Filed Apr 23, 20104,500 milesMN

TOYOTA 2010 PRIUS BRAKE RECALL PATCH WAS ONLY PARTLY EFFECTIVE. IN THE WINTER THE CAR COULD LOOSE BRAKING FOR 6 TO 8 FEET AFTER HITTING A ROUGH SPOT, POT HOLE ETC. NOW IT SKIPS MAYBE 2 TO 3 FEET. THE DEALER AND TOYOTA FACTORY PEOPLE TELL ME IT'S NORMAL ANTI-LOCK BRAKE ACTION. I SAY I HAVE DRIVEN MANY CARS WITH ANTI-LOCK BRAKES AND THEY TO NOT LOOSE BRAKE ACTION, THEY PULSE THE BRAKES. THE TOYOTA FACTORY PEOPLE TELL ME THE CAR IS STILL BRAKING EVEN IF IT FEELS LIKE IT ISN'T. I DO NOT AGREE WITH THAT FOR A SECOND. THE DEALER WANTS TO TEST DRIVE THE CAR TO DETERMINE CONDITION. HOWEVER IT ONLY HAPPENS MAYBE ONCE A WEEK AND NOT AT EVERY BUMP OR JOLT OF THE SUSPENSION. I FEEL TOYOTA DOES NOT HAVE A PROPER FIX AND IS NOT WORKING ON ONE. THEY ARE TRYING TO TALK US PRIUS OWNERS INTO ACCEPTING THIS FLAW AS NORMAL FOR THE CAR. *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 22, 20104,860 milesNC

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON WET ROAD CONDITIONS AND ENCOUNTERED A POTHOLE. THE BRAKES WERE ENGAGED WITH A DELAY RESPONSE PERIOD BETWEEN 5 TO 10 SECONDS. THE VEHICLE WAS ABLE TO SLOW DOWN AND CONTINUED TO TRAVEL. THE VEHICLE HAD A PRIOR RECALL REPAIR ON MARCH 1, 2010 UNDER THE NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE REMEDY REPAIR WAS INSUFFICIENT AND FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER FOR RESOLUTION. THE FAILURE AND CURRENT MILEAGES WERE 4,860.

Service Brakes, Hydraulic
Filed Apr 22, 2010CT

I RECEIVED DELIVERY OF MY NEWLY PURCHASED 2010 PRIUS ON 10/17/09. THE BRAKES LOCKED UP ON SEVERAL OCCASIONS DURING NOV AND DEC 2009, ON ROUGH ROADS AND DURING SLIPPERY CONDITIONS. I HAD THE BRAKES CHECKED 1/2/10 BY THE TOYOTA DEALER; THEY WERE UNABLE TO DUPLICATE THE CONDITIONS. ON APPROXIMATELY 2/4/10, THE BRAKES FAILED DURING AN ICE STORM AND THE CAR ENDED UP ON SOMEONE'S FRONT LAWN. THERE WERE NO INJURIES OR PROPERTY DAMAGE, THUS THE INCIDENT WAS NOT REPORTED. FOLLOWING THIS INCIDENT, I TOOK THE CAR TO THE TOYOTA DEALER FOR INSPECTION AND RECEIVED A LOANER CAR. WHILE THE DEALER HAD MY CAR, TOYOTA ISSUED A RECALL FOR THE PRIUS' BRAKES. THE BRAKES ON MY PRIUS WERE REPROGRAMMED 2/9/10. SINCE THEN I HAVE HAD FOUR INSTANCES WHERE THE BRAKES LOCKED UP, THE LATEST OF WHICH WAS 4/21/10. THE CAR IS CURRENTLY AT THE TOYOTA DEALER BEING INSPECTED. THE CAR WAS PURCHASED AT COLONIAL TOYOTA IN MILFORD AND ALL SUBSEQUENT SERVICE HAS BEEN PERFORMED BY THAT DEALER. *TR

Vehicle Speed ControlCrash
Filed Apr 21, 20107,700 milesMD

I MADE A NHTSA COMPLAINT ON 1/27/10 FOR ABS/UNINTENDED ACCEL INCIDENTS IN MY PRIUS2010. SUPPOSEDLY TOYOTA CORRECTED THE PROBLEM ON 2/11/10. ON 4/20/10 @ 12:50 PM, MY PRIUS ACCELERATED DANGEROUSLY AS I WAS COMING TO A COMPLETE STOP ON A SLIGHT INCLINE. THE CAR SHOT FORWARD THROUGH A RED LIGHT ON A BUSY BALTIMORE ARTERIAL. I WAS BRAKING THE CAR AND TRYING TO TURN IT TO AVOID HITTING A CONCRETE WALL OR CARS IN THE OPPOSITE LANES. I TURNED VERY SHARPLY,UNABLE TO BRAKE THE CAR; I FEARED IT MAY ROLLOVER. MY FOOT WAS ON THE BRAKE THE WHOLE TIME. I HOPPED A CURB ON THE MEDIAN AND CLIPPED A TRAFFIC SIGN. I THEN PARKED THE CAR AND PHONED THE POLICE. IT WAS AMAZING NO ONE GOT HURT OR KILLED. SINCE THIS INCIDENT OCCURRED AFTER TOYOTA SAID THEY FIXED THE PROBLEM, I DO NOT TRUST THEM OR MY CAR. I WANT A REFUND FOR THIS CAR, I WILL NOT DRIVE IT AGAIN:IT IS A DEATH MACHINE. *TR

Service Brakes, Electric
Filed Apr 20, 201015,000 milesMS

I HAVE A TOYOTA PRIUS AND IT HAS BEEN RECALLED ABOUT THE BRAKES. I SENT IT IN TO HAVE THE BRAKES FIXED, BUT I AM STILL HAVING PROBLEMS. WHEN EVER I START TO STOP THE CAR AND THERE ARE BUMPS IN THE ROAD THE CAR SEEMS TO ACCELERATE OR THE BRAKES RELEASE. IT ONLY HAPPENS IF THERE IS BUMPS IN THE ROAD. THE CAR WILL NOT STOP WHEN IT HITS THE BUMPS. WHAT SHOULD I DO? *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 19, 201011,000 milesNY

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON A ROUGH ROAD SURFACE AND OVER A POTHOLE. WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE SURGED FORWARD WITH NO POWER RESPONSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL SOFTWARE REPAIR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CONTACT WAS UNCERTAIN OF THE RECALL REMEDY. THE FAILURE CONTINUED TO OCCUR AFTER THE RECALL REPAIR WAS PERFORMED. THE BRAKES WERE ENGAGED FOUR TO FIVE TIMES WITHOUT A RESPONSE. THE CONTACT WAS EXPECTING A RESPONSE FROM THE MANUFACTURER WITHIN THE NEXT TWO DAYS. THE FAILURE MILEAGE WAS 11,000.

Service Brakes, Electric
Filed Apr 19, 2010431 milesMD

BRAKING ISSUE - 2010 TOYOTA PRIUS. WE PURCHASED A 2010 PRIUS LAST WEEK, ASKED THE DEALERSHIP IF ANY/ALL RECALL WORK HAD BEEN COMPLETED AND WERE TOLD 'YES.' YET, I BELIEVE THAT THE DEALERSHIP MISREPRESENTED THE FACTS - BOTH MY HUSBAND AND I HAVE EXPERIENCED TEMPORARY LOSS OF BRAKING IN OUR NEW 2010 PRIUS WHILE GOING OVER ROUGH PATCHES IN THE ROAD AND OVER SPEED BUMPS/TRAFFIC CALMING BUMPS. WE BOTH DOUBT THAT THE ABS RECALL WORK WAS ACTUALLY DONE BEFORE WE TOOK POSSESSION OF THE CAR LAST WEEK, SO WE'RE TAKING IT BACK TO THE DEALERSHIP TODAY. I AM NOT AFRAID TO BUY A TOYOTA AND UNDERSTAND THAT OTHER CAR MANUFACTURERS HAVE EXPERIENCED QUALITY ISSUES RESULTING IN RECALLS, BUT I AM VERY UPSET THAT WE ASKED ABOUT THE RECALL WORK AND STILL ENDED UP WITH A CAR WITH BRAKING ISSUES. I DON'T WANT TO DRIVE A POTENTIALLY UNSAFE VEHICLE. *TR

Seat Belts
Filed Apr 18, 2010MA

SITTING AS A TAXI PASSENGER IN A BRAND NEW TOYOTA PRIUS IN BOSTON, THE SEAT BELT BUCKLE IN THE REAR RIGHT SEAT DID NOT WORK. I TRIED IT REPEATEDLY AND IT FAILED TO ENGAGE THE BELT...THE TAXI DRIVER WAS INFORMED AND HE TOLD ME IT WAS A BRAND NEW TAXI. SHE WAS VERY DISTURBED BY THE NEWS. I HOPE SHE REPORTED THIS TO THE CAB COMPANY. *TR

Steering
Filed Apr 18, 201022 milesFL

DRIVING A 2010 PRIUS AT SPEEDS BETWEEN 65 AND 75 MPH THE CAR WANDERS IN THE LANE AND REQUIRES CONSTANT CORRECTIONS. WITH WINDY CONDITIONS IT IS NEAR IMPOSSIBLE TO STAY IN ONE LANE. THIS IS ON I-75 IN SW FLORIDA WHICH IS NEWLY PAVED, FLAT, AND STRAIGHT. THIS HAS CONTINUED TO HAPPEN SINCE THE CAR WAS BOUGHT NEW IN DEC. 2009. SOFTWARE RECALL DID NOT FIX THE PROBLEM. *TR

Service Brakes, Electric
Filed Apr 16, 201010,000 milesCT

I OWN A 2010 PRIUS. I RECEIVED A RECALL NOTICE AND TOOK IT IN TO THE DEALER FOR REPAIR. NEVERTHELESS, EVEN AFTER THE ALLEGED REPAIR, PROBLEMS STILL HAPPEN WHILE BRAKING. SPECIFICALLY, IF I HIT A BUMP OR A POTHOLE WHILE BRAKING, THE CAR SURGES FORWARD. I WOULD SAY THIS HAPPENS TO ME MULTIPLE TIMES PER WEEK. *TR

Service Brakes, Electric
Filed Apr 16, 20106,419 milesCA

2010 TOYOTA PRIUS "SURGE" WHILE BRAKING OVER BUMPY ROAD SURFACE...I BROUGHT MY CAR IN FOR THE RECALL MOD AND THE PROBLEM SEEMS WORSE THAN EVER!! WHAT GIVES?? *TR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Apr 15, 20106,800 milesIL

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HE PREVIOUSLY RECEIVED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). PRIOR TO THE RECALL, THE CONTACT HAD EXPERIENCED A DELAY IN BRAKE RESPONSE WHEN TRAVELING OVER ROUGH ROAD SURFACES. FOLLOWING REPAIRS, THE FAILURE PERSISTED BUT WOULD OCCUR ON VARIOUS ROAD SURFACES, INCLUDING FLAT AND DRY SURFACES. THE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS 7,300. THE VIN WAS NOT AVAILABLE. UPDATED 06/29/10 *BF

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleCrash
Filed Apr 13, 2010CA

2010 TOYOTA PRIUS III. THE CONSUMERS DAUGHTER WAS INVOLVED IN AN ACCIDENT. THE BRAKES DID NOT STOP THE VEHICLE WHEN THEY WERE APPLIED. SHE COLLIDED WITH THE VEHICLE IN FRONT OF HER, WHICH THEN HIT ANOTHER VEHICLE. *JB

Service Brakes, ElectricCrash
Filed Apr 11, 2010970 milesPA

I HAVE A NEW 2010 PRIUS WITH LESS THAN 1K MILES. ON 4-9-10 WHILE PULLING INTO A PARKING SPOT I EXPERIENCED A SIMULTANEOUS LOSS OF BRAKING COMBINED WITH UNINTENDED SURGE OF ACCELERATION. MY PRIUS JUMPED THE CURB THAT WAS PERPENDICULAR TO THE PARKING SLOT AND STOPPED AS IT SLAMMED INTO A BRICK BUILDING ABOUT 8 FEET BEYOND THE CURB. I UTILIZED MY SAFETY CONNECT BUTTON TO RECORD THE TIME OF THE ACCIDENT AND HAD THE VEHICLE TOWED TO THE DEALER. I CONTACTED TOYOTA CUSTOMER EXPERIENCE CENTER AND NOW HAVE A CASE #. I WAS TOLD THAT SOMEONE WOULD CONTACT ME WITHIN 2 BUSINESS DAYS. I AM NOT AT ALL COMFORTED BY THIS VERY SCARY INCIDENT. I WOULD JUST LIKE TO HAVE MY 2005 PRIUS BACK AS I NEVER HAD ANY PROBLEMS WITH IT. I AM SEEING THAT MY PROBLEM IS NOT UNIQUE BASED ON MANY SIMILAR PROBLEMS ON THIS NHTSA COMPLAINT SITE. *TR

Exterior Lighting
Filed Apr 8, 201010,000 milesWV

THE LED HEADLIGHTS ON THE PRIUS V ONLY CARRIES ABOUT 30 FEET ON LOW BEAM, SO THAT ONLY 30 MPH IS ALLOWABLE AT NIGHT DRIVING WITH TRAFFIC. HOWEVER, THAT IS NOT THE SPEED THAT ANYONE WILL DRIVE. THUS, ON LOW BEAMS EVERYONE OUTDRIVES THEIR LIGHTS. *TR

Service Brakes, Electric
Filed Apr 8, 20103,500 milesCA

1. BRAKES DISENGAGED ON TWO SEPARATE OCCASIONS WHILE BRAKING TO A RED LIGHT AND WENT OVER UNEVEN PAVEMENT. 2. CAR IS PARKED IN GARAGE. IN THE MORNING I WENT TO START THE CAR AND UPON PUSHING THE START BUTTON THE CAR STARTED VIOLATING SHAKING AND MAKING A CLANKING NOISE. I IMMEDIATELY TURNED CAR OFF AS THIS WAS NOT A NORMAL OCCURRENCE. I PUSHED THE START BUTTON AGAIN AND CAR STARTED NORMALLY. 3. ON 4/1/10 TOOK CAR TO TOYOTA OF ORANGE FOR RECALL FIX OF THE BRAKES. ON 4/2 WHILE PULLING UP TO A STREET FROM A PARKING LOT THE BRAKES DISENGAGED. THE ASPHALT WAS VERY BUMPY IN THE PARKING LOT. I WAS ON A SLIGHT DECLINE. THE BRAKES DISENGAGED AND CAR LURCHED FORWARD. IT WAS WORSE THAN THE OTHER TWO TIMES. IT WAS SCARY. IF THERE WAS A CAR IN FRONT OF ME I WOULD HAVE HIT THEM. *TR

Vehicle Speed Control
Filed Apr 8, 20102,700 milesDC

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS SHE WAS PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY SURGED FORWARD AS SHE WAS MAKING A RELATIVELY SHARP LEFT TURN INTO THE SPACE. THE CONTACT STATED SHE WAS PROBABLY GOING 3-5 MPH WHEN THE VEHICLE ACCELERATED. SHE SLAMMED ON THE BRAKES AND WAS ABLE TO STOP THE VEHICLE BEFORE IT CRASHED INTO A PARKED VEHICLE. THE CONSUMER STATED SHE HAD THE RECALL PERFORMED ON THE VEHICLE IN EARLY MARCH. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700. UPDATED 05/26/10 *BF UPDATED 10/05/10*JB

Power TrainCrash
Filed Apr 8, 20102,520 milesCA

WAS PARKING 2010 PRIUS SHIFTED INTO PARK AND THEN CAR STARTED GOING FORWARD AND HIT BUILDING,DRIVER APPLYING BACK AND CAR WON'T STOP. *TR

Vehicle Speed Control
Filed Apr 8, 201014,500 milesPA

2010 PRIUS WITH ABOUT 14,500 MILES DRIVING ON SMOOTH, WET, PAVED ROAD 20 MILES AN HOUR ON A CURVE. NEITHER FOOT WAS NOT ON A PEDAL - CAR WAS COASTING FOR SEVERAL SECONDS AS EXPECTED, SLOWLY DECELERATING. IN THE MIDDLE OF THE CURVE, WITH BOTH FEET STILL NOT ON EITHER GAS OR BRAKE, I FELT AND HEARD A NOTABLE SURGE OF HARD ACCELERATION DESPITE BOTH FEET BEING OFF THE GAS AND BRAKE. MY WIFE IN THE PASSENGER SEAT ALSO NOTICED THE SURGE. I IMMEDIATELY BRAKED HARD. THE CAR SLOWED SAFELY, AND THE UNREQUESTED ACCELERATION SEEMED TO STOP AS SOON AS I ENGAGED THE BRAKE PEDAL. NOTHING WAS TOUCHING THE ACCELERATOR BEFORE THE SURGE, DURING THE SURGE, OR WHEN THE SURGE ENDED AS I BRAKED - NOT A FLOOR MAT, NOT A STRAY OBJECT, NOT MY FOOT. THIS IS THE FIRST TIME WE HAVE EXPERIENCED THIS EXACT PATTERN OF SYMPTOMS. IN THE PAST, BEFORE THE BRAKE SOFTWARE RECALL WAS DOWNLOADED TO OUR CAR, WE HAD MANY EPISODES OF TEMPORARY LOSS OF BRAKING POWER ON BUMPY ROADS. AT LEAST ONE OF THOSE PRIOR EPISODES HAD UNEXPLAINED ACCELERATION ACCOMPANY THE TEMPORARY BRAKING FAILURE ON A BUMPY ROAD. TODAY'S INCIDENT WAS VERY DIFFERENT - I WAS NOT BRAKING, AND THE ROAD WAS NOT BUMPY. NOTE THAT THE 2010 PRIUS IS NOT ON THE RECALL LISTS FOR THE ACCELERATOR MODIFICATIONS, AND THAT A STICKY ACCELERATOR WOULD NOT EXPLAIN THIS BEHAVIOR. *TR

Service Brakes, Hydraulic
Filed Apr 7, 20105,600 milesMA

THE VEHICLE WAS PARKED AND WAS STARTED. THE VEHICLE WAS PUT INTO REVERSE AND THE CAR THEN JUST LURCHED FOR A MOMENT. I JAMMED ON THE BRAKES AND THE BRAKE PEDAL BECAME VERY HARD AND CAME ALL THE WAY TO THE TOP . I HELD THE BRAKE AND THEN JUST SHUT THE CAR OFF. UPON RESTART THE VEHICLE WAS OK. IT DID NOT REPLICATE THE PROBLEM AGAIN. THIS IS THE 4TH OR 5TH TIME THIS HAS HAPPENED AND IT IS ALWAYS THE SAME. THE CAR IS PARKED AND I HAVE TO PUT IT IN REVERSE. *TR

Vehicle Speed Control
Filed Apr 6, 201015,045 milesCA

ALTHOUGH I TOOK MY VEHICLE IN FOR THE RECALL (2010 PRIUS) LAST WEEK, THE VEHICLE REPEATED THE LOSS OF BRAKE/SURGE ISSUE THIS MORNING. I ALSO REPORTED TO MY TOYOTA DEALER LAST WEEK ABOUT ABNORMAL, SUDDEN BRAKING. WHEN APPLYING NORMAL PRESSURE TO THE BRAKES, ON SEVERAL OCCASIONS THE BRAKES HAVE LOCKED VIOLENTLY, SENDING ME AND MY PASSENGERS AGAINST OUR SEAT BELTS. TOYOTA CLAIMED THAT THE RECALL MAY MAKE THAT BETTER. IT HAS NOT. THIRDLY, I REPORTED LAST WEEK TO TOYOTA THAT THE CAR HAS ON OCCASION SHAKEN VIOLENTLY AND MADE A LOUD CLANKING NOISE (LIKE A WASHING MACHINE OFF BALANCE) UPON START UP, CAUSING ME TO JUMP OUT F THE CAR FOR FEAR OF IT BLOWING UP. THEY SAID THEY HAD NEVER HEARD OF THIS. MY CO-WORKER, A FELLOW 2010 PRIUS OWNER, REPORTED THE SAME ISSUE. *TR

Service Brakes, Hydraulic
Filed Apr 6, 20108,000 milesNV

I HAVE THE 2010 PRIUS AND HAD THE BRAKE RECALL WORK PERFORMED ON MY VEHICLE. IT DIDN'T WORK. WHEN I GO DOWN A HILL AND HIT A SPEED BUMP EVEN AT 5 MILES AN HOUR WHILE BRAKING THE CAR DOESN'T BRAKE FOR A FEW SECONDS. I MOVE 5-10 FEET UNCONTROLLED. IF THERE ARE CARS BACKED UP AT THE STOP I WOULD HIT THEM. *TR

Service Brakes, Electric
Filed Apr 5, 201014,000 milesAZ

I HAVE A 2010 TOYOTA PRIUS THAT WAS RECALLED AND REPAIRED IN MARCH 2010. ON APRIL 4, 2010 I WAS DRIVING THE CAR WITH MY WIFE AND WAS UNDER NORMAL BRAKING CONDITIONS WHEN I PRESSED THE BRAKES AND THEY ACTED LIKE THEY WERE ANTI-LOCK. THE PEDAL SKIPPED AND WENT TO THE FLOOR. IT WAS SO NOTICEABLE THAT MY WIFE ASKED WHAT JUST OCCURRED AND I TOLD HER THE BRAKES FAILED FOR A SECOND. I WAS AT ABOUT 20-30 MILES PER HOUR WHEN THIS OCCURRED COMING UP TO A STOP LIGHT. AGAIN THE CAR WAS TAKEN IN FOR THE RECALL PRIOR TO THIS. *TR

Service Brakes, Electric
Filed Apr 4, 20109,000 milesIL

DESPITE HAVING HAD THE BRAKE RECALL ITEM FIXED ON MY 2010 TOYOTA PRIUS, I CONTINUE TO EXPERIENCE INSTANCES WHEN I DEPRESS THE BRAKE AND THE CAR SKIDS FROM SIDE TO SIDE WITH A SENSATION THAT THE END OF THE CAR IS LITERALLY LIFTING OFF THE GROUND. THIS HAS HAPPENED TO ME MULTIPLE TIMES AND TOYOTA HAS TOLD ME THAT THE RECALL FIXED ANY CONCERNS, SO THERE SHOULDN'T BE ANYTHING WRONG. ON ONE OCCASION WHEN THIS HAPPENED MY VEHICLE ACTUALLY BUMPED INTO A FIXED OBJECT, CAUSING DAMAGE TO THE FRONT BUMPER. I PURCHASED THIS CAR BASED ON TOYOTA'S REPUTATION AND AM NOW SO MISTRUSTING OF IT THAT I HESITATE TO PUT MY FAMILY IN IT. AS A CONSUMER I STRONGLY FEEL THAT I AND ALL OWNERS OF 2010 PRIUS' SHOULD HAVE THE RIGHT TO OPT TO RETURN OUR VEHICLES TO TOYOTA AND HAVE THE OPPORTUNITY TO SELECT A DIFFERENT NEW OR USED VEHICLE OF THE SAME PRICE FOR WHAT WE PAID FOR OUR CARS. THE PROVEN CONCERNS ABOUT THE 2010 PRIUS SHOULD BE ENOUGH FOR THE NHTSA TO PUT PRESSURE ON TOYOTA TO ALLOW FOR SOME TYPE OF RESTITUTION. IT IS NOT AS SIMPLE AS JUST TRADING IN THE CAR AT ANY RANDOM DEALER BECAUSE THE REPUTATION OF THESE CARS HAS SEVERELY LOWERED THE MARKET VALUE. TOYOTA'S ERRORS SHOULD NOT BE PERMITTED TO HAVE A FINANCIAL IMPACT ON THOSE CONSUMERS WHO PURCHASED THEIR CARS. I WOULD BE HAPPY TO ALLOW NHTSA TO TEST MY VEHICLE FOR A SHORT PERIOD OF TIME IF IT WOULD HELP IN THE RESEARCH OF THIS PROBLEM. *TR

Service Brakes, Electric
Filed Apr 1, 20106,762 milesNY

ABS BRAKES FAIL TO ENGAGE WHEN ONE OF THE FRONT TIRES HITS POT HOLE / SLIPPERY BUMPY SURFACE. THE CAR SURGES FORWARD DURING BRAKING BEFORE BRAKING RESUMES. THE RECALL AND FIX TOYOTO IMPIMENTED ON MY CAR ON 2/15 DID NOT ADDRESS THE ISSUE, IT ONLY SHORTENED TO LAG TIME (PERIOD OF EXCELERATION - SURGE FORWARD). THE ISSUE STILL EXISTS AND IS STILL A DANGEROUS SAFETY HAZARD. I REPORTED THIS TO THE DEALER IN SMITHTOWN, NY WHO CONTACTED TOYOTA FACTORY AND THEY ADVISED THE DEALER, WHO ADVISED ME THAT THE CAR OPERATES AS PER SPECIFIATION. THE DEALER AND THE FACTORY DID NOT EVEN LOOK AT MY CAR! I DEMANDED A WORK ORDER WHICH THEY GAVE ME STATING "CAR TO BE BROUGHT BACK AFTER TOYOTA IS CONTACTED ADN ADVISES DEALER ON THE CONDITION". THE NEXT DAY THE DEALER CALLED ME TO SAY TOTOTA ADVISED THE CAR IS WORKING AS PER SPEC. TOYOTA REFUSES TO ADDRESS THIS ISSUE AND THE DEALER WILL NOT LOOK AT THE CAR. THIS IS A SAFETY HAZZARD THAT I SHOULD NOT HAVE TO BE SUBJECTED TO. PLEASE CONTACT ME. THANK YOU DOREEN GEBBIA, NESCONSET, NY

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 1, 2010NY

2010 TOYOTA PRIUS. CONSUMER STATES BRAKE PROBLEMS. *TGW THE CONSUMER STATED IT APPEARED AS IF THE SOFTWARE PATCH FOR THE 2010 PRIUS WAS NOT ENOUGH AS HE HAS EXPERIENCED ONE MORE OCCURRENCE SINCE GETTING THE PATCH ON MARCH 1, 2010. PRIOR TO THE SOFTWARE PATCH, THE CONSUMER EXPERIENCED BRAKE STUTTERING MAY BE 10 TIMES. THE CONSUMER STATED HE READ WHERE THE SWITCH FROM REGENERATIVE TO MECHANICAL BRAKING OCCURRED AT ABOUT 9 MPH HE NOTICED THAT THE BRAKE STUTTERING SEEMED TO OCCUR CLOSER TO 20 MPH. IT WOULD NOT JUST OCCUR WHEN HITTING A SMALL POTHOLE, BUT SOMETIMES WITH JUST STEADY BRAKING ON SMOOTH SURFACES. ON A SMOOTH SURFACE, THE FEELING WOULD BE A BIT OF A JERK. HE WOULD DECELERATE WITH PRESSURE AGAINST THE SEAT BELT AND HIS HANDS ON THE STEERING WHEEL, THEN THERE WOULD BE 1/4 OF A SECOND WHERE THERE WAS NO PRESSURE BECAUSE THE BRAKES WERE NOT WORKING, THEN HE WOULD JERK FORWARD AS THE BRAKES BEGAN TO WORK AGAIN, THERE WAS A SOMEWHAT DIFFERENT SENSATION WHEN HITTING A SMALL POTHOLE. THE MOST RECENT MOMENTARY BRAKE FAILURE OCCURRED WHILE STOPPING FOR A RED LIGHT. THE CONSUMER STATED HE SLOWED DOWN TO 20 MPH WHEN HE FELT A DIFFERENT TYPE OF STUTTERING THAN PREVIOUSLY. IT MAY HAVE BEEN A DOUBLE STUTTERING, BUT IT SEEMED HARDER. *JB

Service Brakes, Air
Filed Apr 1, 201011,000 milesMA

I HAVE A 2010 TOYOTA PRIUS AND HAD IT TAKEN BACK TO THE DEALERSHIP FOR THE RECENT RECALL. HOWEVER, I AM STILL EXPERIENCING THE SAME PROBLEMS AS BEFORE WITH THE CAR. WHENEVER I HAVE GONE OVER A BUMP THE CAR FEELS LIKE IT "JUMPS" FORWARD AND LOSES A LITTLE CONTROL.

Unknown or Other
Filed Apr 1, 201010 milesIL

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT WAS DRIVING 30 MPH WHEN HE PULLED THE CRUISE CONTROL LEVER UP TO INCREASE THE SPEED, THE STEERING WHEEL WOULD TURN LEFT AND WHEN HE PULLED THE LEVER DOWN TO DECREASE SPEED, THE STEERING WHEEL WOULD TURN TO THE RIGHT. HE TOOK THE VEHICLE TO THE DEALER WHO ADVISED HIM TO HOLD THE STEERING WHEEL TIGHT WHEN INCREASING OR DECREASING THE CRUISE CONTROL SPEED AND IT WOULD NOT MOVE. THE CONTACT WAS CONCERNED THAT HE HAD TO HOLD THE STEERING WHEEL TIGHTER THAN NORMAL AT ALL TIMES. HE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE BACK TO THE DEALER. WHEN HE TOOK THE VEHICLE BACK TO THE DEALER, THEY INFORMED HIM THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 5. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000. UPDATED 05/24/10 *BF THE CONSUMER WAS TOLD TO HAVE A FIRM GRIP ON THE STEERING WHEEL WHEN USING THE CRUISE CONTROL TO ADJUST OR SET THE SPEED OF THE VEHICLE. THE CONSUMER STATED THE STEERING WAS AFFECTED WHENEVER HE ADJUSTED THE CRUISE CONTROL LEVER MECHANISM. UPDATED 06/01/10. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Mar 31, 201011,000 milesMI

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 7 MPH ON A BUMPY ROAD SURFACE. WHEN THE BRAKES WERE ENGAGED THE VEHICLE SURGED FORWARD. WHENEVER TRAVELING BETWEEN 55 MPH ON BUMPY ROAD CONDITIONS THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD PRIOR RECALL REMEDY ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE FAILURE OCCURRED AFTER THE RECALL SERVICE REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 12,657.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 31, 201030 milesPA

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 4 MPH WHEN THE BRAKES WERE APPLIED, THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES BEGAN TO LOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN CONFIRMED THAT THE BRAKES WERE NOT OPERATING PROPERLY AFTER TEST DRIVING THE VEHICLE. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INSPECTION. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE TECHNICIAN STATED THAT AFTER THE FINAL INSPECTION THE BRAKES WERE OPERATING NORMALLY. THE FAILURE MILEAGE WAS 30. THE CURRENT MILEAGE WAS 5,500.

Service Brakes, Electric
Filed Mar 31, 201010,103 milesCA

I PURCHASED MY 2010 PRIUS BACK IN JULY OF 2009 AND HAD PROBLEMS STOPPING THE CAR WHEN APPLYING THE BRAKE OVER A BUMP OR A POT HOLE ON THE ROAD. THE CAR WOULD ACCELERATE FOR A SECOND BEFORE COMING TO A FULL STOP. WHEN THERE WAS VOLUNTARY RECALL, FOR ME IT WAS MANDATORY BECAUSE THIS WAS A SERIOUS ISSUE BECAUSE IF THERE WOULD HAVE BEEN A CAR IN FRONT OF ME, OR IF THIS WAS CLOSE TO AN INTERSECTION AND PEDESTRIANS, WHO KNOWS WHAT COULD HAPPEN. I TOOK IT TO THE DEALERSHIP TO GET THE RECALL. THEY TOLD ME IT IS SOME SOFTWARE UPDATE. AFTER GETTING THE VEHICLE SERVICED, I TOOK IT FOR A TEST DRIVE AND NOTICED SLIGHT IMPROVEMENT IN THE RESPONSE WHEN APPLYING THE BRAKE PEDAL. BUT THIS MORNING AS I WAS APPLYING MY BRAKE HEADING TOWARDS THE INTERSECTION TO MAKE A TURN, I HIT A POT HOLE AND THE ACCELERATED AGAIN AND I HAD TO QUICKLY MANEUVER THE VEHICLE TO AVOID COLLISION WITH THE CAR IN FRONT OF ME. WHATEVER THEY DID WITH THE RECALL DID NOT RESOLVE THE BRAKE PROBLEMS.

Electrical System
Filed Mar 31, 2010OH

SUGGESTION FOR TESTING TOYOTO ACCELERATION PROBLEM: THE TRACKS ON A PRINTED CIRCUIT BOARD CAN BEHAVE AS AN ANTENNA AND GENERATE FALSE SIGNALS TO THE PROCESSOR. CELL PHONE, GPS SIGNAL RADIATION, ETC., COULD BE CAUSING FALSE SIGNALS ON THE BOARD(S) IN THE TOYOTO VEHICLES. CHECK IT OUT !!

Vehicle Speed Control
Filed Mar 31, 2010888 milesMN

2010 PRIUS STILL ACCELERATES AFTER "FIX".

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 29, 2010CO

2010 TOYOTA PRIUS. CONSUMER STATES REAR BRAKES RELEASED OR SLIPPED AND VEHICLE SPED UP. *TGW THE CONSUMER STATED WITHIN THE FIRST MONTH OF DRIVING, SHE DROVE OVER AN UNEVEN, PERHAPS POTHOLED AREA IN THE ROAD AND IT SEEMED AS IF THE VEHICLE'S REAR BRAKES RELEASED OR SLIPPED, AND THE VEHICLE SPED UP. THE VEHICLE THEN SEEMED TO CORRECT ITSELF AND DROVE SMOOTHLY AHEAD WITH PROPER BRAKING. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →