Page 20 of 57 · complaints 951–1,000 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Wheels
Filed Sep 14, 201487,000 milesMI

AT APPROXIMATELY 85,000 MILES, I NOTICED A LOW HUMMING/RUBBING SOUND COMING FROM MY WHEELS. AFTER HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT THE FRONT RIGHT WHEEL BEARING NEEDED TO BE REPLACED. WHEEL BEARINGS TYPICALLY DON'T NEED TO BE REPLACED UNTIL AROUND 150,000-200,000 MILES, ON AVERAGE. THE TECHNICIAN TOLD ME THAT IT WASN'T YET LOOSE AND THAT I COULD REPLACE IT WITHIN A COUPLE OF MONTHS. I HAVE NOW NOTICED LOOSE STEERING AND THE SOUND HAS GROWN LOUDER, SO I WILL BE REPLACING THE BEARING SO THAT I DO NOT RISK THE WHEEL BREAKING OFF FROM MY VEHICLE WHILE DRIVING ON THE HIGHWAY TO AND FROM WORK. HAVING TO REPLACE THE BEARING THIS EARLY IN THE VEHICLE'S LIFE SEEMS EXCESSIVE, AND FROM MY ONLINE RESEARCH, IT SEEMS THAT I AM NOT THE ONLY ONE TO REALIZE THIS. I'VE ALSO HAD TROUBLE TRACKING DOWN THE PART THROUGH MY LOCAL PARTS STORES, WHICH CONCERNS ME AS WELL BECAUSE THEY DON'T KNOW WHY THEY DON'T CARRY THE PART, OR WHY IT IS SO EXPENSIVE TO ORDER ONLINE. HAS THERE BEEN A SHORTAGE OF THIS PART BECAUSE OF A DEFECT OR NUMEROUS REPLACEMENTS? IF THE WHEEL WERE TO BREAK OFF WHILE DRIVING ON THE FREEWAY, IT COULD EASILY RESULT IN A FATAL ACCIDENT. PLEASE INVESTIGATE. *TR

Electrical System
Filed Sep 9, 20145,000 milesNE

WE HAVE OWNED THIS VEHICLE SINCE IT HAS BEEN NEW AND HAVE REPLACED THE DRIVER'S SIDE FRONT HEADLIGHT ANNUALLY. THIS TIME IT WENT OUT JUST 4 WEEKS AFTER A LOCAL MECHANIC REPLACED THE BULB. WHEN I TOOK IT TO TOYOTA AND COMPLAINED OF THE PROBLEM AND ASKED ABOUT A WARRANTY FIX I WAS TOLD THAT THE PRIOR BULB HAD BEEN INSTALLED INCORRECTLY AND NOW THE ENTIRE HEADLIGHT SHOULD BE REPLACED FOR $500. THIS IS THE SAME PROBLEM WE HAVE ALWAYS HAD. *TR

Service Brakes
Filed Sep 7, 201464,900 milesCA

UPON BRAKING IF ON A BUMPY ROAD OR HAPPEN TO HIT A POTHOLE THE BRAKES FEEL LIKE THEY ARE DISENGAGED FOR A FEW SECONDS. *TR

Service Brakes
Filed Aug 20, 201491,965 milesCA

I WOULD LIKE TO FILE THIS CLAIM AS THE SAME INCIDENT DESCRIBED BELOW HAPPEN TWO TIMES IN LESS THAN TWO YEARS. THIS IS A BIG SAFETY ISSUE WHICH COULD HAVE BEEN FATAL. -- FIRST EVENT OCCURRED ON 8/17/2012 (ODOMETER 55899). BRAKE TOTALLY FAILED ON A FREEWAY AND ALMOST LOST MY LIFE THAT DAY. TOWED TO THE DEALER AND THEY REPLACED 1) BREAK CYLINDER ASSEMBLY PN#47050-47060, 2)GASKET, BREAK BOOST PN#44785-02060 & 3) BREAK FLUID. WHEN ASKED TO THE DEALER WHAT THE REASON FOR THE FAILURE WAS, WE WERE TOLD THAT THEY DO NOT KNOW THE CAUSE AND FAILED PART WAS SENT TO THE MANUFACTURER FOR INVESTIGATION. WE REQUESTED TO TELL US THE FINDINGS FROM THE MANUFACTURER BUT NEVER HEARD BACK AND SOON AFTER THIS INCIDENT TOYOTA HAD A RECALL FOR BREAKS. -- THE SECOND INCIDENT OCCURRED ON 7/16/2014 (ODOMETER 91965) AND SAME BRAKE FAILURE OCCURRED AGAIN AS DESCRIBED ABOVE.THIS TIME DEALER REPLACED 1) BREAK CYLINDER ASSEMBLY PN#47050-47140, 2) GASKET, BRAKE BOOST PN#44785-02060 & 3) BREAK FLUID. PLEASE NOTE THAT THE SECOND TIME THE BRAKE CYLINDER ASSEMBLY PN# IS DIFFERENT. WE ASKED THE DEALER AGAIN WHAT WAS THE REASON FOR FAILURE OF THE SAME PART AGAIN BUT DID NOT GET A CLEAR ANSWER FROM THEM. WE WROTE SEVERAL EMAILS TO THE DEALER BUT NO RESPONSE YET AS OF TODAY (8/19/14). I AM A VERY UNHAPPY CUSTOMER. WHAT WILL TOYOTA DO IF THIS HAPPENS AGAIN? SOON OUR WARRANTY WILL EXPIRE AND IF THIS HAPPENS AGAIN WHICH IS A TOYOTA'S EXISTING PROBLEM, HOW IT WILL BE COVERED? -- HOPE TO HEAR SOON FROM TOYOTA. *TR

Structure
Filed Aug 15, 201429,900 milesMO

INNER FENDER SPLASH SHIELD FELL OFF AS I WAS DRIVING. *TR

Hybrid Propulsion System › Inverter
Filed Aug 15, 201464,599 milesNC

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED WHILE ATTEMPTING TO EXIT A PARKING LOT, THE VEHICLE FAILED TO ACCELERATE OVER 45 MPH. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HYBRID INVERTER ASSEMBLY FAILED AND NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 64,599.

EngineCrash
Filed Aug 12, 2014125,000 milesCA

ABOUT A MILE AFTER HAVING ENTERED THE FREEWAY AS I WAS MERGING TOWARDS THE CARPOOL LANE THE CAR SHUT OFF IN THE NUMBER THREE LANE.THE DASHBOARD DISPLAYED THE MESSAGE, "CHECK HYBRID SYSTEM", AND WOULD NOT RESPOND. MY SPEED WAS APPROXIMATELY 65 MPH WHEN THIS OCCURRED. I IMMEDIATELY PRESSED ON THE BRAKE BUT THE CAR WAS NOT SLOWING DOWN AS IT NORMALLY DOES. WHEN I FINALLY GOT OVER TO THE NUMBER 1 LANE, I ENTERED THE EMERGENCY LANE BUT WAS STILL HAVING TROUBLE COMING TO A STOP. I BRUSHED UP AGAINST THE FREEWAY WALL IN ORDER TO COME TO A COMPLETE STOP. AFTER SWITCHING THE CAR OFF AND ATTEMPTING TO RESTART IT, I WOULD GET NO RESPOND AND ALL THE DASHBOARD INDICATORS WOULD REMAIN ON WITH THE "CHECK HYBRID SYSTEM" DISPLAYED. THIS INCIDENT WAS TERRIFYING AS I WAS DRIVING WITH MY TWO YEAR OLD DAUGHTER AND TWO OTHER OCCUPANTS. THE CAR SHOULD HAVE DISPLAYED A WARNING AND NOT SIMPLY STALLED OUT. IF THIS INCIDENT HAD TAKEN PLACE A FEW MINUTES LATER, I WOULD HAVE BEEN IN THE HOV LANE AND COULD HAVE RESULTED IN A DEVASTATING ACCIDENT. *TR

Tires
Filed Aug 11, 201437,050 milesCA

THIS IS SECOND INCIDENT FRONT DRIVER SIDE OEM TIRE SIDEWALL CRACK NEAR EDGE (EDGE OF WHEEL RIM) .TIRE IS STILL AVAILABLE .NOTICED CRACKS ON AUG 9,2014...MILES ON TOYOTA PRIUS 2010 IS ABOUT 36000 MILES FIRST TIME HAPPENED FRONT PASSENGER SIDE TIRE SIDE WALL CRACK IN JANUARY 2014. REPLACE WITH NEW TIRE ( MILES ON CAR ABOUT 33000) ALL OEM TIRES ON THE 2010 PRIUS ALMOST WEAR-OUT....REALLY FAST. *TR

Service BrakesCrash
Filed Aug 11, 201450,260 milesME

VEHICLE CONTINUED FORWARD WITH NO BRAKING FOR 2 SECONDS AFTER APPLYING THE BRAKES. VEHICLE DID NOT STOP IN TIME TO AVOID STRIKING THE VEHICLE IN FRONT. FRONT BUMPER WAS DENTED AND PUNCTURED BY STRIKING THE TRAILER HITCH ON THE CAR AHEAD. NO DAMAGE TO OTHER CAR. BRAKE BOOSTER WAS REPLACED LAST YEAR UNDER RECALL FOR SAME PROBLEM. REPAIR HAS DONE NOTHING TO CORRECT THE PROBLEM. THE SAME PROBLEM HAS OCCURED INTERMITTENTLY BEFORE AND AFTER THE "FIX". BRAKES MOMENTARILY FAIL TO ACTIVATE EVERY SO OFTEN, WITH NO PARTICULAR PATTERN OR FREQUENCY. DEALER WAS NOTIFIED, AND STATED THAT UNLESS WE CAN DUPLICATE THE PROBLEM FOR THEM, THEY CANNOT PROVIDE ANY REPAIR OR ASSISTANCE. BECOMING UNEASY ABOUT USING THE CAR. WILL PROBABLY TRADE IT IN FOR SOMETHING DIFFERENT, WHICH IS NOT WHAT WE REALLY WANT. WOULD LIKE TO GET IT FIXED, AS WE LIKE THE CAR. NOT TRYING TO BE DIFFICULT, BUT FELT THAT IT SHOULD BE REPORTED. *TR

Service Brakes
Filed Aug 8, 201450 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN HE APPLIED THE BRAKES WHILE DRIVING 30 MPH HE HEARD A HARSH ABNORMAL SOUND. THE NOISE WAS HEARD ONE THOUSAND TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

Fuel/Propulsion System
Filed Aug 5, 201446,200 milesFL

I AM WRITING DUE TO HAVING HAD MY 2010 TOYOTA PRIUS SELF ACCELERATE WHILE DRIVING ON FOUR OCCASIONS. THIS BEGAN OCCURRING AFTER I TOOK MY VEHICLE TO TOYOTA OF CLERMONT, FLORIDA FOR A ROUTINE SERVICE ON 3/31/2014. WHILE THE VEHICLE WAS THERE, THE DEALERSHIP ALSO PERFORMED A RECALL ON THE VEHICLE. THIS RECALL IS REFERENCED AS: TECH(S) : 20799 RECALL EOE MOTOR GENERATOR AND POWER MANAGEMENT UPDATE PERFORM SOFTWARE UPDATE FOR MG ECU AND POWER MANAGEMENT ECU AGG09A 0.7 AS OF 8/5/2014 MY VEHICLE HAS HAD UNINTENDED ACCELERATION ON 4 OCCASIONS. IN 3 OF THE 4 I KNOW IT HAS OCCURRED AS I RELEASED THE BRAKE. THIS RELEASE IS CONFIRMED BY THE FACT THAT IT IS NECESSARY TO REAPPLY THE BRAKE TO STOP THE ACCELERATION. THE 4TH OCCURRENCE MAY ALSO HAVE OCCURRED AFTER A BRAKE RELEASE. I HAVE ATTEMPTED TO RESOLVE THIS PROBLEM VIA BOTH MY LOCAL TOYOTA DEALER AND TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 800 331-4331. I AM BEING TOLD THE PROBLEM IS OPERATOR ERROR. I HAVE DONE THE RESEARCH TO SEE IF THIS IS EVEN POSSIBLE. FOR ME TO APPLY THE BRAKE AND FUEL SIMULTANEOUSLY WOULD BE BOTH EXTREMELY DIFFICULT AND VERY OBVIOUS. ADDITIONALLY IF THIS DIAGNOSIS WERE CORRECT THE VEHICLE WOULD STOP ACCELERATING WHEN THE BRAKE WAS RELEASED. IN FACT THE VEHICLE ACCELERATES WHEN THE BRAKE IS RELEASED NOT WHILE THE BRAKE IS DEPRESSED. *TR

Exterior Lighting
Filed Jul 31, 2014MI

THE HEADLIGHTS BURN OUT ON A REGULAR BASIS. SHORTLY AFTER REPLACING THE BULB IT WILL BURN OUT AGAIN (USUALLY WITHIN A WEEK). AT TIMES BOTH SIDES BURN OUT AT THE SAME TIME WITHOUT WARNING CAUSING A SAFETY HAZARD. THIS IS A KNOWN PROBLEM FOR TOYOTA PRIUS PRODUCTS. WE HAVE CONTACTED THE COMPANY WHO STATES THIS PROBLEM WAS RESOLVED WITH THE 09 MODEL YEAR AND REFUSE TO ADMIT OR ASSIST WITH REPAIRS OF THE KNOWN ELECTRICAL DEFECT. *TR

Service Brakes
Filed Jul 30, 201448,000 milesNY

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 40 MPH OVER A BUMP IN THE ROAD, THE VEHICLE LOST BRAKING CAPABILITY FOR A FEW SECONDS. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN OVER A BUMP OR POTHOLE. THE DEALER ADJUSTED THE BRAKES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/02/14*LJ

Electrical System
Filed Jul 30, 2014133,508 milesCA

THE HYBRID INVERTER ASSEMBLY FAILED WHEN I TRIED TO ACCELERATE FROM A STOP ONTO A RURAL HIGHWAY. THIS OCCURRED APPROXIMATELY TWO MONTHS AFTER RECEIVING THE MOTOR GENERATOR ECU AND POWER MANAGEMENT ECU SOFTWARE UPDATE THAT WAS INTENDED TO PREVENT THIS TYPE OF FAILURE.I WAS NOTIFIED OF THIS UPDATE/RECALL IN LATE MARCH 2014 AND HAD THE UPDATE COMPLETED AT A AUTHORIZED TOYOTA SERVICE CENTER. *TR

Service Brakes
Filed Jul 26, 201427,000 milesMA

EXITING FROM THE HIGHWAY, I SLOWED WHILE I APPROACHED A STOP SIGN. AS THE PRIUS WENT OVER A BUMP, DECELERATION WAS INTERRUPTED. THE PRIUS MOMENTARILY SEEMED TO LURCH FORWARD; BUT WITHIN A SHORT TIME BRAKING RESUMED. THIS IS DISTURBING CAR BEHAVIOR. IF THERE WAS A CAR DIRECTLY IN FRONT OF ME, I WOULD HAVE HIT IT. *TR

Service BrakesCrash
Filed Jul 19, 201470,000 milesCA

I BROUGHT MY 2010 PRIUS INTO THE TOYOTA MARIN (CALIFORNIA) DEALER IN JANUARY 2014 IN RESPONSE TO THEIR RECALL RELATED TO PROBLEMS WITH STEPPING ON THE BRAKE AND HAVING THE PRIUS ACCELERATE RATHER THAN STOP. THE CORRECTIVE SOFTWARE WAS PRESUMABLY INSTALLED. FAST FORWARD TO FATHER'S DAY, JUNE 15, 2014. I AM PARKING MY PRIUS FOR A FATHER'S DAY BRUNCH. I'M GOING ABOUT TWO MILES PER HOUR INTO A PARKING SPACE. I PUT MY FOOT ON THE BRAKE. THE CAR ACCELERATES. I MENTALLY DOUBLE CHECK THAT I HAVE MY FOOT ON THE BRAKE. I DO. OUT OF CONTROL, THE CAR JUMPS THE CURB AND SMASHES RIGHT INTO A TREE. MY WIFE ASKS IF MY FOOT IS ON THE BRAKE. I TRIPLE CHECK. IT STILL IS--I HAVEN'T MOVED IT. A WEEK LATER I FEEL THE TRAUMA OF CONSTANTLY VISUALIZING THE POSSIBILITY OF HAVING TRIED TO STOP AT A CROSS WALK AND KILLING A FAMILY ON THE WAY TO THEIR FATHER'S DAY BRUNCH. --IT TOOK THREE DAYS OF CONSTANT CALLING AND DYSFUNCTIONAL EXTENSIONS TO CONNECT WITH A PRIUS CASE MANAGER. THEN SHE INFORMED ME IT WOULD TAKE ME MORE THAN A MONTH TO HAVE MY CAR INSPECTED AND GET AN ASSESSMENT. IF I RENTED A CAR THERE WOULD BE NO ASSURANCE IT WOULD BE COVERED. --THIS PROBLEM HAPPENED AFTER I RESPONDED TO THE RECALL. HOW CAN I TRUST A CAR THAT IS AUTOMATICALLY CRASHING AFTER THAT PRECISE PROBLEM HAS ALLEGEDLY BEEN ADDRESSED? --I JUST RECEIVED (JULY 19, 2014) A LETTER FROM TOYOTA SALES SAYING THE CAR'S BRAKES AND ACCELERATOR WERE TESTED AND "ALL IS FINE." HOWEVER, IN MY AND OTHERS' SIMILAR EXPERIENCES THE SURGE HAPPENS O

Electrical System
Filed Jul 2, 201450,000 milesCT

WAS TRAVELING ABOUT 65 MPH ON ROUTE 11 IN CT WHEN RED LIGHTS COME ON AND CAR SLOWS TO 20 MPH.PULLE TO SIDE OF ROAD AND CALLED AAA/TOWED TO HARTFORD TOYOTA IN HARTFORD CT. FIRST TOLD IT WAS A HYBRID BATTERY THEN TOLD IT WAS THE INVERTER WHICH THEY SAID IS ON BACK ORDER. NOW I,M GETTING THE RUN AROUND FROM THE MAIN OFFICE IN CALIFORNIA.. BROUGHT CAR IN FOR A RECALL ON SOFTWARE UPDATE IN FEB 2014 AND FROM WHAT I READ THIS MAY CAUSE THE INVERT TO FAIL THANKS FOR YOUR ATTENTION IN THIS MATTER. *TR

Service Brakes
Filed Jun 27, 20142,000 milesMI

BACK IN 2010, WE NOTICED THAT, WHEN BRAKING, THE CAR WOULD LURCH FORWARD. THIS HAPPENED SEVERAL TIMES AT RANDOM. AT THAT TIME, WE TOOK THE CAR IN TO FIX THE PROBLEM. VICTORY TOYOTA IN CANTON, MICHIGAN, TOLD US THAT THERE WAS NOTHING WRONG; THEIR DIAGNOSIS AND COMPUTERS SHOWED THAT NO ERRORS HAD OCCURRED. WE DROVE IT FOR A SHORT TIME, AND IT CONTINUED TO HAVE THE ISSUE. WE TOOK IT BACK IN TO THE DEALERSHIP, THEY AGAIN SAID THAT THERE WAS NOTHING WRONG. THEY SAID THAT THEY TOOK IT FOR A TEST DRIVE, AND NOTHING HAPPENED. WE WERE MADE TO THINK THAT THE ISSUE WAS IN OUR HEADS, SO WE TOOK THE CAR BACK AND TRIED TO DEAL WITH THE ISSUE, EVEN THOUGH IT CONTINUED OVER THE YEARS. FINALLY, THIS YEAR, WE NEARLY GOT INTO TWO SEPARATE ACCIDENTS AS A DIRECT RESULT OF THIS SUDDEN LURCHING FORWARD. I TOOK THE CAR BACK INTO THE SERVICE DEPARTMENT OF VICTORY TOYOTA, AND WAS TOLD BLUNTLY THAT THERE WAS NEVER A RECALL FOR THIS ISSUE, THAT, UNLESS I COULD RECREATE THE PROBLEM WITH A TECHNICIAN IN THE CAR, I WAS MAKING THINGS UP. THAT IS WHAT LEAD TO THIS COMPLAINT. I DID SOME RESEARCH AND FOUND THAT THE CAR HAD INDEED BEEN RECALLED FOR THIS BRAKE ISSUE WITH RECALL ID # 68066. SO THEY LIED ABOUT THE RECALL HISTORY FOR MY CAR. ALSO, RECREATING SOMETHING THAT HAPPENS AT RANDOM DURING A FINITE TIME PERIOD, SUCH AS A TEST DRIVE, IS IMPROBABLE, AND TO MAKE SERVICING THE CAR CONTINGENT ON THAT TEST DRIVE IS LUDICROUS. I AM HOPING THAT, BY LODGING THIS COMPLAINT SOMETHING WILL GET DONE BEFORE MY WIFE, ME,

Air BagsCrash
Filed Jun 24, 201438,000 milesMO

ON THURSDAY, JUNE 19TH, JUST BEFORE NOON, POLICE STATE MY WIFE WAS STOPPED AT THE INTERSECTION OF AMERICAN LEGION RD. AND HWYS 61-67. THE TRAFFIC LIGHTS WERE MALFUNCTIONING AND FLASHING RED ALL 4 DIRECTIONS. AFTER STOPPING SHE PROCEEDED ON AND WAS STRUCK ON THE DRIVERS SIDE ABOUT WHERE THE DOOR HINGES ARE. THE DRIVER STATED HE DID NOT SEE THE FLASHING RED LIGHTS. IT PUSHED THE PRIUS ACROSS THE INTERSECTION AND INTO THE CURB SURROUNDING THE TRAFFIC LIGHT. IT WAS A PONTIAC AZTEC WITH THE HIGH HOOD, AND SUPPOSEDLY THE HOOD CRASHED OUT THE DRIVERS SIDE WINDOW, SHOWERING MY WIFE WITH GLASS. SHE SUFFERED CONCUSSION, BROKEN CLAVICLE, 10 STAPLES IN THE BACK OF HER HEAD, AND HAS EXTENSIVE SWELLING ALONG HER ENTIRE LEFT SIDE. IT ALSO KNOCKED OUT BOTH HEARING AIDS, SCRATCHED UP HER GLASSES FROM THE FLYING GLASS AND KNOCKED HER WATCH OFF. UNFORTUNATELY THE SIDE CURTAIN AIR BAG DID NOT DEPLOY. IT IS BEING HANDLED BY HARTFORD INSURANCE SO THEY CAN GIVE YOU MORE INFORMATION ABOUT THE DAMAGE. THE CAR HAS ABOUT 38,000 MILES ON IT. THE POLICE REPORT IS BY FESTUS, MO. P.D..... UPDATED 08/05/14 *BF UPDATED 08/19/2014 *JS

Exterior Lighting
Filed Jun 24, 201436,000 milesMI

LOW BEAM HEADLIGHT BULBS BURN OUT MUCH FASTER THAN THEY SHOULD. I HAVE REPLACED BOTH LOW BEAM BULBS AT LEAST 6 TIMES IN THE LAST 2 YEARS. TYPICAL BULBS SHOULD LAST WELL OVER A YEAR, WHEREAS MINE ONLY LAST 2-3 MONTHS. I DO NOT DRIVE WITH HEADLIGHTS ON DURING THE DAY. THIS HAPPENS WITH BOTH LOW BEAMS, BUT NOT SIMULTANEOUSLY. AS A RESULT, I AM INSTALLING NEW BULBS EVERY OTHER MONTH. I NEVER TOUCH THE BULBS (ALWAYS WEAR DISPOSABLE GLOVES) SO THIS IS NOT A RESULT OF FINGER OIL REDUCING THE BULB LIFE. *TR

Service Brakes
Filed Jun 24, 201436,000 milesMI

WHEN BRAKING AT A SLOW SPEED THE CAR WILL SUDDENLY STOP BRAKING, WITH BRAKES STILL BEING APPLIED, WHENEVER A ROUGH SURFACE IS ENCOUNTERED, FOR EXAMPLE BUMPS OR POTHOLES. THIS LOSS OF BRAKING HAPPENS EVERYTIME A ROUGH SURFACE IS ENCOUNTERED DURING BRAKING AND IS EASY TO REPLICATE. *TR

Tires › Valve
Filed Jun 24, 201432,979 milesAL

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER SIDE TIRE BECAME LOW ON AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT THE VALVE STEM SENSOR WAS DEFECTIVE AND HAD IT REPLACED. TWENTY MINUTES LATER THE TIRE SENSOR WARNING ILLUMINATED AND THE REAR PASSENGER TIRE WAS ALSO LOW AND THE STEM VALVE HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,979.

Power Train
Filed Jun 23, 2014121,943 milesNC

THE INVERTER IN THE CAR FAILED WHILE ACCELERATING. I ACCELERATED FROM A STOP LIGHT WHILE THE CAR WAS IN POWER MODE. WITHIN A FEW SECONDS, THE CAR LOST POWER, AND I COULD NOT KEEP UP SPEED. THE CAR ENTERED A SAFETY MODE THAT ONLY ALLOWS MINIMAL FORWARD MOVEMENT. A FEW SECONDS LATER, THE CAR WOULD NO LONGER MOVE. BEFORE THE CAR STOPPED, SEVERAL LIGHTS ILLUMINATED ON THE DASHBOARD INCLUDING THE CHECK ENGINE LIGHT AND POWER STEERING LIGHT. "CHECK HYBRID SYSTEM" ALSO APPEARED ON THE DASH. A FEW MONTHS EARLIER, THIS CAR HAD THE SOFTWARE UPDATE OFFERED BY TOYOTA FOR THE COMPANY'S PRIUS RECALL. *TR

Service Brakes
Filed Jun 14, 2014CT

I OWN A 2010 PRIUS, WHEN THE BRAKES ARE APPLIED, THE BRAKE PEDAL IS EVEN WITH THE ACCELERATOR PEDAL. I FIND THIS A DANGEROUS SITUATION. IF I WERE TO APPLY THE BRAKES SUDDENLY, MY FOOT COULD POSSIBLY HIT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL AT THE SAME TIME POSSIBLY CAUSING AN ACCIDENT! I COMPLAINED TO THE TOYOTA DEALER, AND WAS TOLD THE BRAKE PEDAL IS LOWER ON THE PRIUS THEN CONVENTIONAL VEHICLES.I WAS ALWAYS TAUGHT THAT THE BRAKE PEDAL SHOULD NEVER BE AT THE SAME HEIGHT OR BELOW THE ACCELERATOR PEDAL FOR SAFETY REASONS. TOYOTA APPEARS TO IGNORE THIS SAFETY ISSUE. HAVEN'T AUTO MFG. LEARNED ANYTHING WITH GM IGNITION PROBLEM? WHEN IS THE GOVERNMENT GOING TO DO SOMETHING ABOUT THESE AUTO DESIGN DEFECTS? ARE THEY ALWAYS GOING TO WAIT FOR PEOPLE TO GET INTO ACCIDENTS AND POSSIBLY GET KILLED BEFORE THEY ACT? *JS

Service BrakesCrash2 injured
Filed Jun 12, 201436,000 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A PEDESTRIAN AND ALSO AN OCCUPIED PARKED VEHICLE. THE CONTACT DID NOT SUSTAIN AN INJURY HOWEVER, THE PEDESTRIAN SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE BATTERY AMPERAGE WAS DEFECTIVE. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION RELATED TO THE BRAKING ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Service Brakes
Filed Jun 11, 201447,000 milesMD

EVERY TIME I RUN OVER A ROAD BUMP AT SLOWER SPEEDS (10-20 MPH) WITH LIGHT TAP ON THE BRAKE TO SLOW DOWN, THE CAR ACCELERATES ITSELF AT THE TOP OF THE BUMP. WHEN I SEE THE BUMP, I PUSH THE BRAKE PEDAL TO TRY TO SLOW DOWN BUT IT ACCELERATES INSTEAD AT THE TOP OF THE BUMP. I CALLED TOYOTA DEALER SERVICE DEPT AND REPORTED THE INCIDENT. I AM CONCERNED FOR SAFETY REASONS. THANK YOU. *TR

Engine
Filed Jun 5, 201450,000 milesNY

2010 PRIUS 2. MULTIPLE OCCASIONS OF COMPLETE LOSS OF ENGINE POWER AND STALLING AT VARIOUS SPEEDS. COASTED TO THE SIDE OF THE ROAD AND RESTARTED/REBOOTED CAR. ALL INTERIOR LIGHTS STAYED ON BUT THE ENGINE WAS OFF. DEALER COULD NOT REPLICATE THE PROBLEM AND COULD FIND NO FAULTS. *TR

Service Brakes
Filed Jun 3, 201467,000 milesVA

I OWN A 2010 TOYOTA PRIUS WHICH I BOUGHT IN AUGUST 2013. ON SEVERAL OCCASIONS, APPROXIMATELY, 4-5 TIMES A WEEK, EVERY TIME I RUN OVER A ROAD BUMP OR PATH HOLE AT SLOWER SPEEDS (10-20 MPH), THE CAR ACCELERATES ITSELF. WHEN I SEE THE BUMP OR PATH HOLE, I PUSH THE BRAKE PEDAL TO TRY TO SLOW DOWN BUT IT ACCELERATES INSTEAD. THIS HAS BEEN HAPPENING TO ME SINCE I PURCHASE THE VEHICLE, THE MOST RECENT TIME THIS HAPPENED WAS TODAY, TUESDAY, JUNE 3, 2014. TODAY'S SURGE IN THE ACCELERATION WAS MORE THAN BEFORE. I IMMEDIATELY CALLED TOYOTA AND REPORTED THE INCIDENT. I UNDERSTAND THIS HAS BEEN AN ISSUE SINCE THIS CAR WAS RELEASED IN 2009-2010 AND MANY OTHER OWNERS REPORTED IT IN THE PAST. I AM CONCERNED FOR SAFETY REASONS, KINDLY HAVE TOYOTA ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THANK YOU. *TR

Electrical System › Instrument Cluster/Panel
Filed May 29, 201423,618 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS UNREADABLE DUE TO FOG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,618.

Engine
Filed May 28, 201488,000 milesWI

TWO OCCURRENCES. WAS DRIVING 65 MPH WHEN SUDDENLY CAR BEGAN TO LOSE POWER. WAS UNABLE TO REGAIN ANY POWER BUT WAS ABLE TO COAST TO STOP ON SHOULDER. PRESSED THE ON/OFF BUTTON TO OFF. WAITED A FEW SECONDS AND PUSHED IT ON. WAS THEN ABLE TO DRIVE AGAIN. HOWEVER ABOUT 3 MILES LATER AT 25 MPH THE SAME THING HAPPENED. BOTH SITUATIONS OCCURRED DURING A TURN WITH AN UPHILL GRADE. FIRST TIME THE GRADE CHANGE WAS V.GRADUAL THE SECOND TIME MUCH MORE ABRUPT. NO SUCH PROBLEMS THE PREVIOUS YEAR WE HAVE OWNED THE CAR. DEALER SAID NO CODES WERE FOUND DURING A SCAN. *TR

Electrical System
Filed May 25, 201496,472 milesVA

I WAS LEAVING A PARKING SPACE AND EXITING THE PARKING AREA WHEN BOTH HEADLIGHTS WENT OFF LEAVING ME IN THE DARK. I PULLED OVER AND TURNED THEM ON AND OFF SEVERAL TIMES BUT NOTHING HAPPENED. I HAD THE RUNNING LIGHTS, THE TURN SIGNALS, THE HIGH BEAMS BUT NO LOW BEAMS. I DROVE HOME WITH MY HIGH BEAMS ON. I WENT TODAY AND REPLACED BOTH BULBS THEN TRIED THE LIGHTS AGAIN. NOTHING. I TOOK THE BULBS BACK AND EXCHANGED THEM AND STILL NO HEADLIGHTS. *TR

Structure › BodyCrash
Filed May 23, 201435,000 milesME

WHILST STOPPED AT A TRAFFIC LIGHT, BEHIND A SUBURU, THE BRAKE FAILED AND HIT THE SUBURU. (THIS WAS NOT THE FIRST TIME THE BRAKE FAILED, BUT FORTUNATELY THERE WERE NO OTHER CARS INVOLVED WHEN THE CAR DID NOT STOP. THE DRIVER BELIEVED THAT BLACK ICE WAS INVOLVED, BUT AFTER THE INCIDENT WITH THE SUBURU, REALIZED THAT IT WAS BRAKE FAILURE.) BELIEVING THAT THE AUTO COULD NO LONGER BE TRUSTED, IT WAS SOLD. TOYOTA INSISTED IT WAS DRIVER ERROR., AND CLAIMED THAT THERE WAS NO FAULT IN THE BREAKING SYSTEM. *TR

Service Brakes
Filed May 21, 2014102,500 milesMD

2010 TOYOTA PRIUS 2, DEPRESSING BRAKE AS I APPROACH STOP SIGN, HLT A SMALL BUMP OR POT HOLE . CAR BRAKES RELEASE EVEN THOUGH MY FOOT IS STILL ON THE BRAKE. I LURCH FORWARD AND HAVE TO STOMP ON THE BRAKES. IF THERE WAS A CAR IN FRONT OF ME OR A PEDESTRIAN, I WOULD PROBABLY WOULD HAVE HIT THEM. I THOUGHT THIS PROBLEM WAS FIXED IN THE LAST RECALL . EXPERIENCING IT EVERYDAY, I THOUGHT THIS PROBLEM WAS FIXED IN THE LAST RECALL !!!!!! *TR

Service Brakes
Filed May 21, 201449,000 milesNJ

EVER SINCE ACQUIRING THIS VEHICLE EARLIER THIS YEAR, I HAVE BEEN EXPERIENCING LOSS OF BREAKING FOR A SECOND EVERY TIME I HIT A POTHOLE AND BUMPY SPOT. IT HAPPENS EVERY OTHER TIME. UPON GOGGLING THIS PROBLEM, I LEARNED THAT THE PROBLEM WAS FIRST REPORTED TO NHTSA WAY BACK IN 2009. BUT I DO NOT SEE ANY RECALLS RELATED TO THIS PROBLEM. YOUR WEBSITE SAYS YOU HAVE RECEIVED ABOUT 33 COMPLAINS. UNLESS I MISSED SOMETHING, IS THERE ANY STATUS REPORT FROM TOYOTA OR THE RECALL THAT SPECIFICALLY ADDRESSES THIS PROBLEM? ALSO, I LIVE IN THE EAST COAST, SPECIFICALLY IN NJ. WE HAD A BRUTAL WINTER THIS YEAR. IN ONE INCIDENT, I WAS DRIVING UP A SLIGHTLY ELEVATED ROAD (BARELY 2--5% INCLINE) IN A 25MPH RESIDENTIAL ROAD WITH SLIGHTLY SLIPPERY ROAD (NOT REALLY BLACK ICE PER SE). I LOSS CONTROL AND TRACTION CONTROL LITE UP AND STARTED BEEPING. WHILE TRYING TO BRING THE CAR IN CONTROL, MY CAR ENDED UP ON THE OTHER SIDE (THANKFULLY THERE WERE NO VEHICLES PARKED ON THE OTHER SIDE OR ANY ONCOMING VEHICLES) AND THEN SHIFTED TO THE RIGHT BUT FINALLY MANAGED TO BRING IT BACK IN CONTROL. OTHER MISC INFORMATION: I LEARNED ABOUT A RECALL EARLIER THIS YEAR RELATED TO ECU BOARD PROGRAMMING UPDATE FROM THE NEWS MEDIA (SINCE I WAS A NEW OWNER, TOYOTA PROBABLY DIDN'T HAVE MY INFORMATION SO NEVER GOT RECALL NOTICE) AND I WENT TO THE DEALER FOR UPDATE. I WAS HOPING SOFTWARE UPDATE MIGHT ALSO ADDRESS POTHOLE/LOSS OF BREAK PROBLEM BUT IT HAS NOT HELPED. *TR

Structure › Body
Filed May 16, 201433,700 milesFL

THE OIL DOOR FELLS OFF. *TR

Service Brakes
Filed May 16, 2014100,800 milesCA

DRIVING DOWN STREET SLIGHT DOWN HILL , DEPRESSING BRAKE AS I APPROACH STOP SIGN, HLT A SMALL BUMP OR POT HOLE IN STREET. CAR BRAKES RELEASE EVEN THOUGH MY FOOT IS STILL ON THE BRAKE. I LURCH FORWARD AND HAVE TO STOMP ON THE BRAKES. IF THERE WAS A CAR IN FRONT OF ME OR A PEDESTRIAN, I WOULD PROBABLY WOULD HAVE HIT THEM. I THOUGHT THIS PROBLEM WAS FIXED IN THE LAST RECALL !!!!!! *TR

Power Train
Filed May 13, 201477,985 milesCA

MAKING A RIGHT TURN AT 15 MPH AND UPON PRESSING GAS PEDAL TO ACCELERATE AFTER COMPLETING TURN, POWER IS REDUCED TO 'LIMP HOME MODE' AT 10 MPH. CHECK HYBRID SYSTEM MESSAGE APPEARS ON CENTER CONSOLE. 1 MILE LATER THE VEHICLE LOSES ALL POWER AND WILL NOT RESTART. EMERGENCY TOWED TO NEAREST TOYOTA DEALERSHIP. INVERTER ON BACKORDER FROM LOS ANGELES WAREHOUSE AND ESTIMATE IS 3 WEEKS TO REPLACE. RETAIL PRICE OF INVERTER PLUS LABOR AND RENTAL CAR EXPENSES ALL COVERED UNDER WARRANTY IS ABOUT $11,000 USD. TOYOTA HAS BEEN EXEMPLARY IN THIS ORDEAL AND TAKING CARE OF THE CUSTOMER. THIS IS A HEADS UP TO OTHER OWNERS OF INVERTER RELATED TO RECALL: RECALL SUBJECT : INVERTER FAILURE MAY CAUSE HYBRID VEHICLE TO STALL REPORT RECEIPT DATE: FEB 12, 2014 NHTSA CAMPAIGN NUMBER: 14V053000 COMPONENT(S): HYBRID PROPULSION SYSTEM. *TR

Hybrid Propulsion System › Inverter
Filed May 12, 2014VA

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING, SHE HEARD A POP AND THE ENGINE AND POWER STOPPED. SHE COASTED TO THE BOTTOM OF THE HILL AND THE VEHICLE CAME TO A SUDDEN, FULL STOP. THE WARNING MESSAGE ON THE DISPLAY READ, CHECK HYBRID SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSIS, AND INFORMED THE CONSUMER, THE PROBLEM WAS THE COMPUTER THAT RAN THE HYBRID SYSTEM. HOWEVER, THE PART WAS ON NATIONAL BACKORDER. IT TOOK A MONTH, FOR THE PART TO ARRIVE. THE CONSUMER RECEIVED A RECALL NOTICE, FOR THE VERY PART THAT FAILED ON HER VEHICLE. *JB

Exterior Lighting
Filed May 6, 2014NY

(40) FLEET 2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLES HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED HE HAD TO ROUTINELY REPLACE 7-8 HEADLAMPS PER WEEK ON THE FLEET OF 40 VEHICLES. THE DEALER INFORMED THE CONSUMER THE FREQUENT BURNOUT OF THE BULBS WAS LIKELY DUE TO WITHER SECURITY OFFICERS NOT PROPERLY CARING FOR THE VEHICLE OR THE VEHICLES BEING USED MORE FREQUENTLY FOR PERSONAL USE. ALSO, THE WIRING HARNESS FAILED ON THE VEHICLES. THE CONSUMER STATED THERE IS CURRENTLY 1 VEHICLE IN THE SHOP NOW, AND THE DEALER QUOTED A PRICE OF $8,000.00 TO REPLACE THE WIRING HARNESS.*JB

Service Brakes
Filed May 5, 20142,000 milesNY

WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. THIS HAPPENS ON ALMOST A DAILY BASIS AND HAS BEEN EXPERIENCED BY ALL DRIVERS OF THE CAR. *TR

Service BrakesCrash
Filed Apr 28, 201450,000 milesVA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 10 MPH IN A PARKING LOT AND MADE A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE CONTACT DEPRESSED HER BRAKES IMMEDIATELY BUT THE BRAKES FAILED, CAUSING THE CONTACT TO DRIVE OVER A STOP SIGN, A CURB AND THEN CRASHING INTO TWO APARTMENT A/C UNITS. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM HER INSURANCE ADJUSTER TO DETERMINE WHETHER OR NOT THE VEHICLE WOULD BE DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 50,000.

Vehicle Speed ControlCrash
Filed Apr 27, 201467,655 milesWI

APRIL 23,2014 ENTERED A PARKING STRUCTURE, WHEN PARKING THE CAR, THE CAR ACCELERATED, WITHOUT REASON. CAR HIT AND BROKE THE PARKING BARRIER, WHICH WAS A OAK LOG. REPORTED TO TOYOTA DEALERSHIP BUT DID NOT WANT TO VIEW THE CAR, CLAIMED IT WAS PROBABLY OPERATOR ERROR. FOOT BOTH ON GAS AND BRAKE AT SAME TIME. I DO NOT DRIVE WITH TWO FEET, SAID DID NOT THINK IT WAS THAT. HE THEN REFERRED ME TO THE TOYOTA CORPORATE LINE, I HAVE A FILE WITH THEM ABOUT THE ACCELERATION ISSUE. JUST HAPPY THIS HAPPENED IN A PARKING STRUCTURE AND NOT IN A CROSSWALK SITUATION WHERE A PEDESTRIAN COULD HAVE BEEN HIT. *TR

Service Brakes
Filed Apr 26, 20146,000 milesCT

CONTINUAL BRAKING PROBLEMS WITH MY CAR. AT LOW SPEEDS APPLYING THE BRAKES ON A SLIPPERY OR BUMPY SURFACE, THERE IS A COMPLETE LACK OF BRAKING FOR A VERY SHORT PERIOD OF TIME. THE CAR SEEMS TO ACCELERATE. THIS WAS SUPPOSEDLY FIXED BY A TOYOTA RECALL. (SSC AOB) WHICH I HAD PERFORMED. STILL HAVE THE PROBLEM. I HAVE COMPLAINED MANY TIMES TO DIFFERENT TOYOTA SERVICE DEPARTMENTS. THE ANSWER IS ALWAYS THEY CANNOT DUPLICATE THE PROBLEM. (THIS LAST TIME THEY TOLD ME THAT, AND THEY DIDN'T EVEN ROAD TEST IT.) HAVE COMPLAINED TO TOYOTA CORPORATE 5/26/2010, FILE #[XXX]. THEY CALLED ME BACK, ON 6/7/2010, STILL NO FIX YET, WILL CONTACT ME WHEN A FIX IS AVAILABLE. I USUALLY DRIVE THIS CAR, MY WIFE DROVE IT TODAY, AND IT HAPPENED TO HER. SCARED HER TO DEATH, DOES NOT WANT TO DRIVE THE CAR ANYMORE. HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Apr 24, 201426,762 milesCA

THE LOW BEAM BULB LAMP CAME LOOSE FROM ITS HOUSING - MELTING THE SOCKET, AND WHILE STILL "WORKING" DID NOT PROVIDE PROPER ILLUMINATION FOR NIGHT DRIVING AND PERHAPS POSED A FIRE HAZARD. UPON TAKING TO THE DEALER, THEY REPLACED THE ENTIRE UNIT (FOR $720.08) AND HAVE ORDERED A RETROFIT BRACKET (IT IS ON BACK ORDER) THAT THEY WILL INSTALLED TO PREVENT RE-OCCURRENCE. SEEMS THERE IS A PROBLEM - THEY KNOW IT - BUT THE PUBLIC BARES THE COST AND POSSIBLE SAFETY ISSUES ASSOCIATED WITH THE PROBLEM. THEY ARE NOT TAKING ANY PROACTIVE ACTION TO INSTALL A RETROFIT BRACKET TO PREVENT THE WORKING LAMP ON THE OPPOSITE SIDE OF THE CAR FROM DISLODGING AND CAUSING A SIMILAR PROBLEM. *TR

Service Brakes
Filed Apr 21, 2014NJ

IF THE VEHICLE HITS A POT HOLE WHILE SLOWING DOWN, THERE'S A SUDDEN LOSS OF BRAKING POWER AND THE VEHICLE MOVES A FEW FEET FORWARD. THE VSC LIGHT COMES ON AT THE SAME TIME. I'D NOTICED THIS A FEW TIMES IN THE PAST BUT WITH THE ROADS DETERIORATING AFTER A BAD WINTER, THE POT HOLES ARE BIGGER AND THIS IS VERY PROMINENT AND SCARY. GOING TO TAKE TO THE DEALER FOR INSPECTION. I FEEL IT'S DEFINITELY AN ISSUE WITH THE BRAKING SYSTEM. *TR

Exterior Lighting
Filed Apr 18, 201495,000 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED AND HAD TO BE REPLACED EVERY FEW MONTHS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 6/17/14*CN

Electrical System
Filed Apr 18, 201465,000 milesNY

VEHICLE WAS STOPPED AT A RED LIGHT WITH ENGINE RUNNING. ENGINE SUDDENLY STOPPED AND WOULD NOT RESTART. A CHECK HYBRID SIGNAL APPEARED ON THE DASHBOARD AND VEHICLE WOULD NOT MOVE IN THE MIDDLE OF A BUSY INTERSECTION. IT HAD TO BE TOWED. *TR

Electrical System
Filed Apr 16, 2014LA

ODI # 10556900 FURTHER INCIDENTS WITH MY PRIUS.

Vehicle Speed Control
Filed Apr 15, 201423,717 milesLA

WHEN PARKING, MY 2010 PRIUS ACCELERATED FORWARD CAUSING IT TO GO OVER A CURB FORM DAMAGING THE FRONT BUMPER. UNEXPECTED ACCELERATION HAS CAUSED FOUR ACCIDENTS DAMAGING MY CAR. I HAVE RECORDS OF THESE REPAIRS. THE HYBRID SYSTEM WENT OUT 8/30/2013 AND IN MARCH,2014 THE BACK BRAKES FELL OFF: NO BOLTS, PADS, CALIBER, FLUID WERE IN PLACE WHEN IT WAS TOWED TO ROBBINS TOYOTA IN TEXARKANA, TX. THE FRONT RIGHT BOOSTER WAS BLOWN OUT WHILE IN THIS SHOP. MY VEHICLE THERE OVER A MONTH FOR VARIOUS REASONS. *TT

Exterior Lighting
Filed Apr 15, 201447,000 milesMD

THE DRIVER'S SIDE HEADLIGHT WENT OUT IN LATE MARCH 2014. IT WAS REPLACED BY THE DEALER ON MARCH 29. ON APRIL 12, BOTH HEADLIGHTS WENT OUT WHILE DRIVING IN THE DARK. ON APRIL 13, THE SMALLER LIGHTS ABOVE THE HEADLIGHTS WERE ALSO OUT. THEY CONTINUE TO NOT WORK. THE LIGHTS IN THE REAR OF THE CAR ARE FUNCTIONING. *TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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