2010 Toyota Prius complaints

IT WAS RAINING AND I WAS EXISTING THE I5 RAM, WHEN I BUMPED THE BRAKE, THE VEHICLE SPEEDED UP MORE, I CONTINUE TO PUMP THE BRAKE, THEN THE VEHICLE STARTED DRIFTING, THEN I TRIED CORRECTING, BUT IT DIDN'T WORK, THE VEHICLE KEPT ON DRIVING, FOR ABOUT 15 SECONDS COME TO STOP BY THE WALL OF THE I5, IT THEN BOUNCED VEHICLE BACKWARDS AND FINALLY THE VEHICLE COME TO STOP AFTER THE SHIFT BROKE, CAUSEING A TOTALLY CRASH, MEANING, NO MATTER HOW HARED I STEP ON THE BRAKE, IT DIDN'T STOP, IT FELT LIKE THERE WAS NO BRAKE SYSTEM. I ONLY BOUGHT THE CAR FOR 6 DAYS EARLIER, AND IT WAS MY THIRD TIME DRIVING IT. I HAVE BEEN A DRIVE FOR 7 YEARS AND I HAVE NEVER HAD ANY INCIDENT. *TR

LOW BEAM HEADLIGHTS BOTH WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE ROAD. THE DRIVER'S SIDE HAS SINCE BEEN REPLACED TWICE OVER THE LAST 6 MONTHS AND IS NOW OUT AGAIN AND THE PASSENGER SIDE HAS BEEN REPLACED TWICE. *TR

PRIUS 2010 AIRBAG WARNING LIGHT COME ON INTERMITTENTLY. *TR

PASSENGER LOW BEAM HEADLIGHT WENT OUT FIRST THEN A FEW MONTHS LATER THE DRIVER LOW BEAM HEADLIGHT WENT OUT AND HAS NOW GONE OUT FOR THE 3RD TIME. HAD TO USE HIGH BEAMS ALL THE WAY HOME CAUSE I COULD HARDLY SEE ANYTHING WITH LOW BEAMS. HAVE BEEN PULLED OVER A FEW TIMES BY THE COPS FOR THIS PROBLEM. PULLED OVER 2 TIMES IN JUST ONE NIGHT BECAUSE OF THIS PROBLEM. *TR

TODAY FEB 12, 2015 AT APPROXIMATELY 11:40 AM A WHITE SPORTS CAR LICENSE PLATE [XXX] WAS DANGEROUSLY WEAVING IN AND OUT OF CARS AND COULD HAVE CAUSED A CRASH. LOCATION WAS ON REDMOND WAY 202 GOING TOWARDS THE 520 HIGHWAY GOING TOWARDS SEATTLE. THIS PERSON IS A RECKLESS DRIVER, PLEASE KEEP AN EYE OUT FOR THIS CAR. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE LOW BEAMS ON THIS VEHICLE FAIL ON A REGULAR BASIS. INITIALLY MOVING THE WIRING HARNESS WHERE IT CONNECTS TO THE LIGHT WILL CAUSE THE LOW BEAM TO COME BACK ON, BUT THEN WILL FAIL AGAIN WITHOUT NOTICE. AFTER DOING THIS SEVERAL TIME OVER AN UNDETERMINED PERIOD OF TIME (UNDETERMINED BECAUSE IT CAN HAPPEN AT ANY TIME) MOVING THE HARNESS FAILS TO RESOLVE THE PROBLEM AND THE LIGHT BULB NEEDS TO BE REPLACED (I'M ASSUMING MOVING THE HARNESS TO GET THE BULB TO RELIGHT EVENTUALLY CAUSES THE BULB TO FAIL). I PURCHASED TWO NEW LOW BEAM BULBS APPROXIMATELY ONE MONTH AGO AND AM NOW RETURNING TO THE STORE THIS MORNING THIS MORNING TO PURCHASE ANOTHER SET OF BULBS, WHICH WILL THEN LEAD TO MOVING THE WRITING HARNESS TO GET THE BULBS TO RELIGHT, WHICH WILL THEN ONCE AGAIN LEAD TO EARLY FAILURE OF THE NEW BULBS. *TR

1 ORIGINAL RECALL DID NOTHING CONCERNING HITTING A POTHOLE AND LOSING BRAKES FOR 20 +- FEET..RESULT..ALWAY GIVE YOURSELF 20 EXTRA FEET AND PRAY. 2 ANTILOCK ON PACKED SNOW OR ICE RESULTS IN TOTAL LOST OF BRAKES..RESULT EITHER DRIVE INTO A SNOW BANK OR GO THROUGH THE RED LIGHT AND PRAY AGAIN. SO I GUESS TOYOTA ACCEPTS THE FACT THEY CHOOSE TO GIVE YOU STEERING CONTROL TO SAVE YOURSELF AND HOPE YOU ARE NOT AT A RAILROAD CROSSING! THERE IS NO PULSATING LIKE OTHER VEHICLES. 3 IF YOU ARE STOPPED ON ICE /SNOW...WITHOUT TRACTION CAR DOES NOT ROCK ..DOES NOT WANT TO MOVE... FOR STUDY CAN A METAL STUD TIRE BE MADE FOR PRIUSES???WOULD IT HELP OR SELL CAR ONLY IN FLORIDA.. *JS

THE DASH DISPLAY MPH AND MILEAGE TOTALLY WENT BLACK. LOOKED IT UP ON THE INTERNET AND SEEMS LIKE IT IS A COMMON PROBLEM FOR THE 2010 TOYOTA PRIUS. SOUNDS LIKE TOYOTA USE TO COVER THIS BEFORE THIS YEAR MODEL, BUT NOT NOW, EVEN THOUGH IT IS STILL HAPPENING. THEY MAY HAVE DONE THEIR DASH ALITTLE DIFFERENT, BUT IT IS STILL HAVING THE SAME PROBLEM. *TR

WHILE DRIVING AROUND 70MPH I HAD TO HIT THE BRAKES HARD BUT SHORT. ABOUT 5 SECONDS LATER A BUNCH OF WARNING LIGHTS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO STOP. PRETTY MUCH HAD TO STAND ON THE BRAKES TO SLOW DOWN AND THEN THE BRAKES WOULD LOCK UP SO I WOULD GET OFF THE BRAKES AND START THE SLOWING/STOPPING PROCESS OVER AGAIN. THIS IS THE SAME FAILURE MODE (ABS ACCUMULATOR NITROGEN GAS LEAKED INTO BRAKE HYDRAULIC FLUID WHEN ACCUMULATOR CRACKED) AS OTHER CARS (PRIUS AND LEXUS HYBRIDS) THAT TOYOTA DID RECALL BUT MY CAR IS OUTSIDE OF THE CURRENT RECALL SCOPE. IF THIS WAS NOT IN SOUTHERN CALIFORNIA'S DRY ROAD A MAJOR INCIDENT COULD HAVE TAKEN PLACE, ESPECIALLY WITH THE GRABBING/ LOCKING UP OF THE BRAKES. *TR

I PURCHASED A CERTIFIED USED 2010 TOYOTA PRIUS FROM THE EAST COASTS NUMBER ONE CERTIFIED USED TOYOTA DEALER. I WAS PRESENTED WITH PAPERS SHOWING ALL THE CHECKS PERFORMED WITH A CERTIFIED USED TOYOTA AND THAT THE VEHICLE I WAS PURCHASING HAD PASS ALL THE INSPECTIONS. I TEST DROVE THE VEHICLE DURING THE DAY AND DID NOT USE THE HEADLIGHTS. ONCE I WAS HOME (OVER 3 HOURS AWAY) I USED THE HEADLIGHTS FOR THE FIRST TIME IN THE NEXT FEW DAYS. THE DRIVER'S SIDE LIGHTS WERE VERY DIM. I TOOK THE LOW BEAM BULB OUT AND NOTICE A LOT OF CORROSION ON THE BULB AND MOISTURE IN THE HEADLAMP ASSEMBLY. I LET IT DRY OUT AND REPLACED BOTH THE DRIVERS AND PASSENGER SIDE LOW BEAM LIGHT BULBS. OVER THE SUMMER I NOTICED A FEW TIME MOISTURE WOULD BUILD UP BUT WOULD BE GONE WITHIN A FEW DAYS. NOW DURING THE WINTER THE MOISTURE HAS FROZEN INSIDE THE DRIVER SIDE HEADLAMP ASSEMBLY AND IMPEDES ON THE EFFECTIVENESS OF THE HEADLAMP. MY VISIBILITY IS REDUCED AND HAS NOW BECOME A SAFETY ISSUE. I HAVE NOT OWNED THE VEHICLE FOR A FULL YEAR YET AND EVEN PURCHASED THE TOP OF THE LINE EXTENDED TOYOTA WARRANTY. MY LOCAL DEALER STATED IT WAS NOT COVERED UNDER ANY WARRANTY AND THAT WOULD COST AROUND $500 TO BE REPLACED. TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE AND SHOULD REPAIR AT NO COST TO OWNERS DUE TO A SAFETY HAZARD. *TR

ONE OF THE HEADLIGHTS (LOW BEAM) STOPPED WORKING SOMETIMES IN 2013, THEN IT CAME BACK. OVER THE COURSE OF 2013-2014, THE FRONT RIGHT LIGHT WENT OUT AND I HAD THE LIGHT BULB REPLACED. THEN IT DIED AGAIN. I REPLACED BOTH BULBS BASED ON THE AFTERMARKET RECOMMENDATION BUT THE LIGHTS ARE NOT BRIGHT ENOUGH. THE FRONT LEFT PARKING LIGHT ALSO DIED TWICE. SOMETHING IS SCREWY WITH THE ELECTRICAL FOR THE LIGHTS. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OVER A BUMP OR POTHOLE, THE VEHICLE WOULD SUDDENLY EXPERIENCE UNINTENDED ACCELERATION. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVEN WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

AFTER RETURNING TO VEHICLE, LOW BEAM HEADLIGHTS FAILED TO PROPERLY ILLUMINATE. I REPLACED BOTH BULBS WITH NEW ONES, AND THEY STILL FAIL TO CAST ENOUGH LIGHT. THE BULBS APPEAR TO BE ON, BUT ARE TOO DIM TO BE EFFECTIVE. *TR

LOW BEAM HEADLIGHTS STOPPED WORKING DURING NIGHT DRIVING. HAD TO DRIVE HOME WITH HIGH BEAMS ONLY AT NIGHT. FELT ENDANGERED AND VERY UNSAFE BOTH FOR MYSELF AND THE PUBLIC. *TR

BOTH LOW BEAMS WENT OUT AT SAME TIME AT NIGHT. HIGH BEAMS OPERATIONAL. BULBS HAD BEEN REPLACED A MONTH AGO. A QUICK SEARCH FINDS MANY INSTANCES OF THIS HAPPENING. IT SHOULDN'T BE THE BULBS. MAKES FOR VERY DANGEROUS DRIVING. *TR

MY 2010 PRIUS HAS HAD AN ONGOING PROBLEM WITH THE MAIN HEADLAMPS BLOWING, BECOMING INOPERATIVE AND EFFECTIVELY LEAVING ME WITH DIMINISHED VISIBILITY. THIS HAS HAPPENED APPROXIMATELY EVERY 3 MONTHS SINCE MARCH 2014. EITHER ONE OR BOTH HEADLAMPS WILL BLOW. THIS IS DUE TO A KNOWN PROBLEM WITH THIS MODEL AND IS COVERED UNDER A TOYOTA/NHTSA SERVICE BULLETIN (TSP-0204-12). IN MY CASE, I PURCHASED THE CAR USED, FROM A TOYOTA DEALER WITH THE TOYOTA CERTIFIED CAR WARRANTY, BUT THIS FAILURE OF THE WIRING HARNESS IS APPARENTLY NOT COVERED. JUDGING BY THE PERCENTAGE OF COMPLAINTS IN THE SAFERCAR.GOV DATABASE FOR THIS MODEL, THIS IS A COMMON PROBLEM AND MY EXPERIENCE HAS BEEN TYPICAL. IN THE MOST RECENT INCIDENT, IT WAS RAINING HEAVILY AND I ENDED UP DRIVING 150 MILES WITH A BLOWN HEADLAMP, UNSAFE FOR ME AND UNSAFE FOR THOSE WHOM I SHARED THE ROAD WITH. *TR

I WAS DRIVING BACK HOME FROM WORK ON A COUNTRY ROAD AT NIGHT WHEN MY LOW BEAM LIGHTS BOTH WENT OUT. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. THIS IS THE 4TH SET OF HEADLIGHTS IN A YEAR THAT WE HAVE REPLACED. *TR

THE FRONT BUMPER IS SO LOW THAT I HAVE TO GO OVER BUMPS AND DIPS VERY SLOWLY, WHEN TURNING INTO A DRIVEWAY I'M VERY AFRAID I'LL GET HIT FROM BEHIND BY CARS GOING IN THE SAME DIRECTION BECAUSE I HAVE TO ENTER THE DRIVEWAY SO SLOWLY. I'VE HAD NUMEROUS CLOSE CALLS. MY BUMPER HAS DAMAGE FROM DRAGGING WHEN GOING THRU A DIP. *TR

THE REAR SEAT BELTS SHOULDER STRAP LOCKS UP AND WILL NOT RELEASE CHOCKING OR STRANGLING CHILD IN CAR SEAT. THE ONLY WAY TO GET IT TO LOOSEN UP IS TO PUSH THE RELEASE LATCH , UNBUCKELING CHILD AND RETRACTING SEAT BELT ALL THE WAY,THEN REATTACHING SEAT BELT AND HOPE IT WILL NOT HURT MY GRANDSON AGAIN . FREEMAN TOYOTA IN HURST TX SAID THERE ARE NO RECALLS ON THIS SEAT BELT MALFUNCTION. *TR

BRAKE PEDAL LOSES PRESSURE WHILE BRAKING OVER BUMPS IN ROAD. PRESSURE RETURNS AFTER BUMPS ARE PASSED. RECALL ISSUED AND SOFTWARE FIX PROVIDED BY DEALER IN MARCH 2010. SOFTWARE FIX DIDN'T HELP. SIMILAR CONDITION HAS PERSISTED SINCE THEN. BOUGHT VEHICLE NEW. MILEAGE AND DATE WHEN FIRST NOTICED CONDITION ARE ESTIMATES. AFTER SOFTWARE FIX, NOTICED CONDITION AGAIN IMMEDIATELY. *TR

PICTURE OF AIRBAG IN RED ON DASH COMES ON INTERMITTENTLY. *TR

TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT PROGRAM FOR CERTAIN VEHICLES TO EXTEND THE WARRANTY FOR CERTAIN INTERNAL MALFUNCTIONS OF THE INTELLIGENT POWER MODULE {\9IPM). THIS WARRANTY IS EXTENDED FOR 15 YEARS. IN THE EVENT THIS DESCRIBED CONDITION IN THE ENHANCEMENT PROGRAM OCCUR,AND, IF VERIFIED, AN APPROPRIATE REMEDY WILL BE PERFORMED. HOWEVER TOYOTA FURTHER STATES, "THE WARNING LIGHTS AND STORED HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) CAN BE TRIGGERED DUE TO CONDITIONS DETECTED NOT SPECIFIC TO THE INVERTER ASSEMBLY AND ITS INTERNAL COMPONENTS. THESE ADDITIONAL CONDITIONS MAY REQUIRE DIAGNOSIS OR REPAIRS NOT SPECIFICALLY COVERED BY THIS WARRANTY ENHANCEMENT. PLEASE BE AWARE THAT IF THE CONDITION IS NOT COVERED BY THIS WARRANTY ENHANCEMENT, YOU MAY BE RESPONSIBLE FOR THE INITIAL DIAGNOSTIC FEES AND ANY OTHER REPAIRS YOU MAY "DECIDE" TO HAVE PERFORMED. ANY AUTHORIZED TOYOTA DEALERSHIP CAN DETERMINE IF A CONDITION IS COVERED BY THIS WARRANTY ENHANCEMENT. MY LOCAL TOYOTA DEALERSHIP, LARRY MILLER TOYOTA, HAS ALREADY RECOMMENDED COSTLY INSPECTIONS TO BE PERFORMED FOR THE HYBRID BATTERY COOLANT SYSTEM, WHICH HAVE NOT BEEN RECOMMENDED BY A TOYOTA TECHNICAL SERVICE BULLETIN OR ANY OTHER QUALIFIED ENGINEERING PERSON AT TOYOTA. NOW TOYOTA IS ASKING THE OWNERS TO TRUST THEIR DEALER'S IF WHAT THE DEALER'S ARE DECIDING NEEDS TO BE PERFORMED. THE TOYOTA DEALERS DO NOT ENGINEER, TEST NOR MANUFACTURE THE VEHICLE. TOYOTA CORPORATION IS RESPONSIBLE FOR THE CONDITION OF THE VEHICLE NOT THE

BACKING UP IN A PRIVATE PARKING LOT OF AN APARTMENT IN SUNNYVALE THE EVENING OF NOVEMBER 20 APROX 22:00 HRS. AT 2 MPH OR LESS AN IMPACT WAS FELT TO REAR OF BUMPER FROM A STATIONARY OBJECT. VISIBILITY WAS POOR. AN AUTO BODY SHOP DETERMINED BUMPER NEEDS TO BE REPLACED AND NOT REPAIRABLE. PICTURES AVAILABLE. I FEEL BUMPER STANDARD SPELLED OUT BY NHTSA IS NOT MET BY 2010 TOYOTA PRIUS. *TR

AFTER TAKING MY SON TO SCHOOL WHICH IS 2.2 MILES AWAY, CAME BACK HOME AND PARKED THE VEHICLE ON THE DRIVEWAY AND NOTICED SMOKE FROM THE ENGINE BAY. BEFORE THE VEHICLE WAS SHUT OFF, CAR GAVE OFF "HEATER SMELL" AND THE HEATER WAS TURNED OFF. MY WIFE CAME UP AND GOT ME UP, I WENT DOWN MAYBE 2 MINUTES AWAY AND FOUND THE CAR FULLY ENGULFED IN FIRE. FIRE SPREAD TO THE PORTION OF THE GARAGE BEFORE IT WAS PUT OF BY FIRE DEPARTMENT. *TR

THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST TWO YEARS. AS I BRAKE AT LOW SPEEDS, THE CAR SURGES AHEAD AS THOUGH YOUR FOOT IS ON THE ACCELERATOR. SOMETIMES IT WAS SO SUBTLE, YOU WONDERED IF IT REALLY HAPPENED. TODAY (11/23/14) THERE WAS ABSOLUTELY NO MISTAKING IT. THE CAR SURGED FORWARD A COUPLE OF FEET AS I WAS SLOWING TO TURN LEFT. IF SOMEONE HAD BEEN STOPPED IN FRONT OF ME, I WOULD HAVE HIT THEM FROM BEHIND. *TR

I WAS GOING UP THE ON RAMP TO I -75 EXIT 341 IN FLORIDA WHEN I LOST ALL POWER STEERING AND BRAKING AND THE CHECK HYBRID SYSTEM LIGHT CAME ON. CARS WERE COMING AT ME AT 70 MPH AND COULD HAVE KILLED MY WIFE AND I. THIS IS THE SECOND TIME I HAVE REPORTED THE PROBLEM OF CHECK HYBRID SYSTEM LIGHT COMING ON AND LOSING ALL POWER. THIS SHOULD BE INVESTIGATED A SAP TO PREVENT SO EONE FROM BEING KILLED. *TR

WHILE APPLYING THE BRAKES TO STOP AT AN INTERSECTION ONE OF THE FRONT TIRES WAS OVER A MANHOLE COVER AND THE CAR SKIDDED OVER IT LIKE I WAS BRAKING ON A PATCH OF ICE. AS SOON AS I WAS PAST THE COVER THE BRAKES ENGAGED AND STOPPED THE CAR. I NOTICED THIS OCCURRING EVERY TIME I WOULD BRAKE ON AN UNEVEN SURFACE WHERE THERE WAS SPACE BETWEEN ONE OF THE FRONT TIRES AND PAVEMENT. I HAD BOUGHT THE SAME MAKE, MODEL AND YEAR VEHICLE FOR MY SON 11 MONTHS LATER AND NOTICED THE SAME PROBLEM WHILE TEST DRIVING IT. WHEN I QUESTIONED THE SALESMAN ABOUT IT I WAS TOLD THAT IT WAS THE WAY THE ABS WORKS AND THAT IT WAS NORMAL. ON 11/20/2014 WHILE CHECKING THE AIRBAG RECALL LIST I NOTICED A RECALL FOR THE SAME PROBLEM THAT I WAS HAVING, RECALL ANNOUNCED 2/9/2010, NHTSA REF # 10V03900 SO I CALLED TOYOTA CUSTOMER SERVICE 1-800-331-4331 AND WAS TOLD THAT NEITHER CARS' VIN# SHOWED IN THE RECALL SO IT COULD NOT BE HAPPENING AND I WOULD NOT BE COVERED UNDER THE RECALL. THEY REFERRED ME TO A TOYOTA DEALER WHO TOLD ME THAT THE FIX WHICH WAS (REPROGRAMMING OF ABS CONTROL UNIT MODULE) WOULD NOT COVERED IN THE EXTENDED WARRANTIES OF EITHER CARS. I SHOULD NOT BE FINANCIALLY RESPONSIBLE FOR THE DIAGNOSTICS AND REPAIRS OF A KNOWN SAFETY PROBLEM WHICH HAD A RECALL. I UNDERSTAND THAT IT IS NOT THE DEALERS' FAULT AND THEY SHOULDN'T BE HELD FINANCIALLY RESPONSIBLE EITHER. *TR

VEHICLE WAS BEING DRIVEN WHEN A SMELL OF SMOKE WAS DETECTED. UPON STOPPING, SMOKE CAME FROM THE ENGINE COMPARTMENT. WITHIN 3 MINUTES THE VEHICLE STARTED ON FIRE, EXTENDING TO THE ROLL UP GARAGE DOOR. THE FIRE BURNED THE ENGINE COMPARTMENT, PASSENGER AREA, GARAGE DOOR AND SIDING BEFORE THE FIRE DEPARTMENT EXTINGUISHED. *TR

I WAS DRIVING ABOUT 55 MPH WITH HEAT ON AND ALL A SUDDEN CHECK ENGINE LIGHT CAME ON AND THE ALL LIGHTS IN DASH BOARD CAME ONE WITH CHECK HYBRID SYSTEM SIGN AND ENGINE LOST POWER AND CAME TO COMPLETE STOP I PULLED OVER AND WAITED FEW MINUTES AFTER IT WAS FINE BUT WHEN EVER I TURN HEAT OR AC ON IT DOES THE SAME I DID MY RESEARCH IT LOOK LIKE INVERTER ISSUE OR THEY HAVE SOME CODE IN THERE SOFTWARE BECAUSE WE BOUGHT 2 CAR PRETTY MUCH SAME TIME AND BOTH HAS SAME PROBLEM SAME TIME AND THIS YEAR BOTH CARS HAD HYBRID BATTERY ISSUE WITH BOTH CAR SAME TIME TOYOTA SEND LETTERS TO 2013 AND 2014 PRIUS OWNER IF THEY EXPERIENCE SAME ISSUE ITS COVERED UNDER WARRANTY BUT WE HAVE SAME ISSUE BUT THEY DIDN'T ADDRESS IT MEANS THEY KNOW. *TR

WHEN BRAKING WHILE APPROACHING STOP SIGN HAVING SLOWED TO ~10 MPH, I ENCOUNTERED A BUMPY SECTION OF ROAD. THE BRAKES FEEL LIKE THEY RELEASED FOR ~1 SEC CAUSING THE VEHICLE TO LURCH FORWARD BEFORE THEY (BRAKES) KICKED IN AGAIN. THIS HAS HAPPENED 5-10 TIMES SINCE I BOUGHT THE CAR USED FROM THE TOYOTA DEALER IN 4/2013. MY COMPLAINT MIRRORS THOSE THAT RESULTED IN THE RECALL BELOW BUT MY TOYOTA DEALER SAYS, BASED ON MY VIN THAT MY CAR WAS NOT AFFECTED. REPORT RECEIPT DATE: FEB 09, 2010 NHTSA CAMPAIGN NUMBER: 10V039000 COMPONENT(S): SERVICE BRAKES, AIR ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKEMODELMODEL YEAR(S) LEXUSHS2010 TOYOTAPRIUS2010 DETAILS 17 ASSOCIATED DOCUMENTS MANUFACTURER: TOYOTA MOTOR NORTH AMERICA, INC. SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE. CONSEQUENCE: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, ANOTHER VEHICLE CAME FROM A SIDE STREET, CROSSED INTO ONCOMING TRAFFIC AND CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY BUT THE DRIVER SIDE CURTAIN AIR BAG DID DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND THE FRONT PASSENGER SUSTAINED SHOULDER INJURIES, BRUISES AND LACERATIONS TO THE RIGHT HAND. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR....UPDATED 11/13/14 *BF UPDATED 4/29/2015 *JS

I DO NOT HAVE THE NEED TO DO MUCH NIGHT DRIVING. LAST SATURDAY, WHILE RETURNING FROM A FAMILY VISIT, NIGHT HAD APPROACHED. THE DIM LIGHTS WERE NEXT TO WORTHLESS. THE CARS APPROACHING ME FROM BEHIND LIT MY PATH. I HAD VISITED TOYOTA A FEW WEEKS BACK AND THEY ADVISED ME THE HEADLIGHT BULB WAS LOOSE. I TIGHTENED IT, BUT THAT NIGHT, THE ILLUMINATION OF THE HEADLIGHTS WAS LACKING. I RETURNED TO TOYOTA TODAY AND THEY TELL ME THESE HEADLIGHTS HAVE A "PROJECTOR" THAT IS BAD...BOTH SIDES! THERE IS NO RECALL OR MANUFACTURER'S DEFECT THAT COVERS THE REPLACEMENT. THEY WILL GLADLY REPLACE THESE FOR $852.00. I HAVE REGARDED TOYOTA AS A TOP CONTENDER IN CAR MANUFACTURING. I AM TERRIBLY DISAPPOINTED AND APPALLED THAT THIS SAFETY ISSUE IS NOT COVERED BY TOYOTA. *TR

THIS IS RELATED TO REPORT RECEIPT DATE: FEB 09, 2010 (I BOUGHT THE CAR USED IN MAY, 2013). NHTSA CAMPAIGN NUMBER: 10V039000 COMPONENT(S): SERVICE BRAKES, AIR - THIS HAPPENS ALL THE TIME WHEN THE CONDITIONS ARE RIGHT. I COMPLAINED TO TOYOTA AT THE TIME THAT THIS CAR SHOULD HAVE BEEN IN THE RECALL LIST - IT DOES EXACTLY AS DESCRIBED IN THIS CAMPAIGN DESCRIPTION...THE BRAKES RELEASE WHEN BRAKING OVER BUMPS OR SLIPPERY SURFACES. THE FIRST TIME I TOOK IT IN, THEY SAID THEY COULD FIND NOTHING WRONG, AND THEY WERE 'WORKING AS DESIGNED'. I CALLED TOYOTA TODAY AFTER READING MORE ABOUT THIS RECALL, AND THEY TOLD ME I WOULD HAVE TO TAKE TO SERVICE AND GIVE THEM A RIDE TO SHOW THEM HOW IT HAPPENS. I DON'T UNDERSTAND WHY THIS CAR WASN'T INCLUDED IN THE RECALL. ANY SUGGESTIONS OR ASSISTANCE? ARE YOU STILL GETTING COMPLAINTS ABOUT THIS? *TR

WHEN BRAKING ON ROUGH ROADS THE BRAKES WILL RELEASE, CAUSING THE CAR TO LUNGE FORWARD. VERY SCARY AND DANGEROUS. I TOOK MY CAR BACK TO TOYOTA DEALER TO HAVE THIS CHECKED OUT. THEY HAD NEVER HEARD OF THIS PROBLEM (EVEN THOUGH THERE IS A RECALL FOR IT). THEY CHECKED IT OUT AND TEST DROVE IT, BRAKING OVER ROUGH ROAD. THEY SAID IT WAS BRAKING FINE. IT IS STILL RELEASING WHEN BRAKING ON ROUGH PATCHES FOR ME. I AM ALWAYS MINDFUL TO LEAVE PLENTY OF ROOM BETWEEN ME AND THE CAR AHEAD OF ME IN CASE I HIT A ROUGH PATCH. I PLAN ON TAKING MY CAR BACK TO TOYOTA WITH A PRINTOUT FROM THIS SITE SHOWING IT HAS BEEN RECALLED FOR THIS VERY PROBLEM AND THAT OTHERS ARE ALSO EXPERIENCING THE SAME THING.

DRIVING HOME AT NIGHT GOING APPROXIMATELY 40 MPH BOTH LOW BEAM HEAD LIGHTS WENT OUT AT THE SAME TIME. TURNED ON THE HIGH BEAM AND THEY WORKED OK. BOUGHT NEW BULBS THE NEXT DAY AND INSTALLED BUT DID NOT RESOLVE THE PROBLEM. *TR

THIS IS A CHRONIC PROBLEM WITH THE CAR: WHEN IT HITS ROUGH TERRAIN, THE BRAKES DO NOT REACT PROPERLY. THERE IS A HESITATION BETWEEN THE TIME THE BRAKE PEDAL IS HIT AND THE TIME THE CAR SLOWS. (THERE WAS AN EARLIER REPAIR/RECALL FOR THIS ISSUE, AND THE INITIAL PROBLEM -- ALSO BRAKE-RELATED -- WAS HELPED; BUT THIS HESITATION PROBLEM -- ONLY ON GRAVEL OR ROUGH TERRAIN -- RESULTED.) IT WILL CAUSE AN ACCIDENT EVENTUALLY. *TR

I CONTINUE HAVING THIS ISSUE WHEN BRAKING OVER A BUMP OR BRAKING WHILE TURNING. THE CAR SPEEDS UP INSTEAD OF SLOWING DOWN WHEN PRESSING THE BRAKES. THIS IS VERY DANGEROUS ISSUE AND AN CAUSE AN ACCIDENT. I TALKED TO TOYOTA WHO ADVICE ME TO TAKE IT TO THE DEALER. DEALER FINDS NO TROUBLE. I HAVE REPORTED THIS MANY TIMES TO MY DEALER AND TOYOTA WITH NOTHING REALLY DONE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED AND THE CONTACT HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE LOW BEAM LIGHTS BUT THE FAILURE RECURRED. ALSO, THE CONTACT MENTIONED THAT BEFORE THE SHORT IN THE LOW BEAMS, THE MARKER LIGHTS HAD TO BE REPLACED AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 11/24/14*LJ UPDATED 05/06/2015 *JS

2010 TOYOTA IV PRIUS: RETURNING HOME AT NIGHT IN A DARK, RURAL COUNTRY AREA OF PENNSYLVANIA. WINDY, TWO-LANE ROAD WITH FREQUENT OPPOSING TRAFFIC. LEFT FRONT HEADLIGHT GOES OUT MAKING IT VERY DIFFICULT TO SEE WITH REMAINING HEADLIGHT. SWITCHED TO HIGH BEAMS WHICH WORKED OK UNTIL OPPOSING TRAFFIC APPEARED AND HAD TO SWITCH BACK TO LOW BEAM (SINGULAR). A DANGEROUS SITUATION WITH OPPOSING HEADLIGHTS IN YOUR EYES AND NOT ENOUGH LIGHT FROM MY OWN CAR TO ILLUMINATE THE ROAD IN FRONT OF ME. LATER, IT TURNED OUT THAT THE HEADLAMP BULB WAS OK AND "SOMETHING" WAS MAKING IT EITHER INTERMITTENT OR GO OUT COMPLETELY. SOMETIMES STRIKING THE HEADLIGHT LENS ASSEMBLY WITH THE HEEL OF YOUR HAND WOULD GET THE LIGHT TO COME BACK ON. MY WIFE RECENTLY WAS CITED FOR DRIVING WITH A HEADLIGHT OUT IN OUR LOCAL AREA. THIS IS NOT A SAFE SITUATION AND THE LOCAL DEALER SAYS HE CAN'T HELP US. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING DOWN A HILL AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE BOOSTER PUMP LEAKED NITROGEN INTO THE MASTER CYLINDER BRAKE BOOSTER ASSEMBLY THAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

I CONTINUE TO HAVE A PROBLEM WITH BRAKING WHEN GOING OVER A BUMPY SURFACE. THIS HAS HAPPENED NUMEROUS TIMES. MOST RECENTLY, WHILE DRIVING OVER A BUMP IN THE ROAD, I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD. LUCKILY, THERE WAS ENOUGH DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME (WHICH HAD ALSO APPLIED THE BRAKES). I AM AFRAID THIS WILL CAUSE A SERIOUS ACCIDENT SOMEDAY. THIS HAS ALSO HAPPENED AT STOP SIGNS. I HAVE COMPLAINED TO THE DEALERSHIP A FEW TIMES AND THEY ACT AS IF THEY DON'T KNOW WHAT I AM TALKING ABOUT, WHICH IS LUDICROUS. I EVEN MENTIONED THE ECU RECALL/FIX REGARDING THE BRAKING SYSTEM AND TOLD THEM THAT MY VEHICLE HAD THE FIX APPLIED AND THEY TOLD ME THAT THE FIX WAS NOT TO ADDRESS THE PROBLEM I AM DESCRIBING. THEY INSIST THAT NO ONE ELSE HAS COMPLAINED ABOUT IT. I TOLD THEM THAT I ASSUME THAT THEY HAVE BEEN DIRECTED TO TELL CUSTOMERS THAT THEY KNOW NOTHING ABOUT IT. I SEE SO MANY COMPLAINTS REGARDING THIS ISSUE AND I DON'T UNDERSTAND WHY NOTHING IS BEING DONE ABOUT IT. *TR

I PURCHASED THIS CAR IN 2010 AFTER THE 2010 BRAKE MALFUNCTION RECALL. I WAS TOLD THE RECALL SOFTWARE UPDATE HAD BEEN PERFORMED TO MY CAR. DESPITE THAT RECALL, MY CAR CONTINUES TO HAVE THE FOLLOWING PROBLEM ON A CONSISTENT BASIS. WHENEVER BRAKING AT SLOW SPEEDS, IF I GO OVER A BUMP OR POTHOLE WHILE BRAKING, THE BRAKES DISENGAGE, THE CAR LURCHES FORWARD, AND I HAVE TO SLAM ON THE BRAKES TO GET THE CAR TO SLOW DOWN/STOP. MY UNDERSTANDING IS THAT THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED BY THE PRIOR RECALL. *TR

BRAKING POWER IS NOT CONSISTENT. CAR IS HARD TO STOP. NEED TO PUSH THE PEDAL REALLY HARD TO STOP AT SPEED. THIS STARTED TO GET WORST AFTER THE RECALL. *TR

ON 4/24/14 I BROUGHT THE VEHICLE INTO LYNCH TOYOTA IN MANCHESTER, CT IN RESPONSE TO A RECALL TO FIX A PROBLEM WHICH INVOLVED LOSING POWER WHEN ATTEMPTING TO ACCELERATE. THE INVOICE COVERING THE REPAIR INDICATED "SOFTWARE UPDATE FOR MG ECU AND POWER MANAGEMENT ECU AS PER CAMPAIGN EOE". ON 9/29/14 I WAS DRIVING IN MODERATELY HEAVY TRAFFIC ON I-84 IN WEST HARTFORD, CT WHEN I ATTEMPTED TO ACCELERATE TO PASS A SLOW MOVING VEHICLE. AS I BEGAN TO PASS, THE ACCELERATOR SUDDENLY FAILED TO WORK AND THE ENGINE STOPPED AND WOULD NOT RESPOND EVEN THOUGH I CONTINUED TO DEPRESS THE ACCELERATOR, ALTHOUGH I HAD NO POWER THE STEERING WORKED AND I WAS ABLE TO GLIDE TO THE SHOULDER ACROSS THE RIGHT LANE OF TRAFFIC. I TURNED OFF THE ENGINE, RESTARTED IT AND IT HAS FUNCTIONED NORMALLY SINCE. I RETURNED TO LYNCH TOYOTA ON 10/6/14 TO HAVE THE PROBLEM ADDRESSED. THEY EXAMINED THE VEHICLE BUT WERE UNABLE TO DETERMINE WHAT WAS WRONG AND ADVISED ME THERE WAS NOTHING THAT COULD BE DONE. I CALLED TOYOTA CUSTOMER RELATIONS AT 800-331-4331 AND SPOKE WITH AN INDIVIDUAL WHO IDENTIFIED HIMSELF AS "[XXX]". HE ALSO ADVISED ME THAT SINCE THE DEALER COULD NOT DIAGNOSE THE PROBLEM THAT NOTHING COULD BE DONE. I ASKED HIM IF TOYOTA HAD RECEIVED OTHER SIMILAR COMPLAINTS BUT HE SAID THERE WAS NO WAY TO CROSS REFERENCE THAT INFORMATION. THE COMPANY'S CASE NUMBER OF MY COMPLAINT IS 1410062141. I AM PERPLEXED BY THE COMPANY'S RESPONSE BECAUSE IT HAS GIVEN ME EXCELLENT SERVICE FOR THE PAST 20 YEARS. IT SEEMS VERY ODD THAT

MASTER BRAKE CYLINDER AND BOOSTER, $4700 REPAIR. *TR

STOPPED AT RED LIGHT. MADE LEFT TURN. DROVE ABOUT 100 FT. CAR ENGINE STOPPED IN TRAFFIC WITHOUT ANY ACTION ON MY PART. CAR ROLLED FORWARD WITHOUT POWER AND THEN STOPPED. *TR

MY BACK-UP CAMERA WENT DARK & STOPPED WORKING IN THE CENTER CONSOLE. THIS RENDERED THE ENTIRE CONSOLE INOPERABLE; NAVIGATION, RADIO, BLUETOOTH, ETC. I WENT TO THE TOYOTA DEALER, & CALLED TOYOTA. I WAS TOLD THIS HAPPENS WITH JBL EQUIPMENT, & IT IS NOT COVERED UNDER WARRANTY. MY VEHICLE ONLY HAS 43,252 MILES ON IT. THEY TOLD ME THAT I COULD PAY $2500 FOR A REFURBISHED CAMERA/CONSOLE. THIS DOES NOT SEEM TO BE FAIR TO THE CONSUMER. I DO NOT LIKE DRIVING AROUND WITHOUT THE BACK-UP CAMERA--A SAFETY FEATURE, & THIS IS A KNOWN PROBLEM TO TOYOTA & THEIR DEALERS. TOYOTA SHOULD EXTEND THE WARRANTY ON THIS CENTER CONSOLE ON THIS MODEL. *TR

I HAD A COLLISION WITH A VEHICLE AS I HEADED NORTH TOWARDS AN INTERSECTION. ON THE OTHER SIDE THE DRIVER THAT HIT MY VEHICLE WAS SUPPOSED TO YIELD TO COMING TRAFFIC. WHEN I REALIZED IT I HAD CRASHED INTO A WOODEN FENCE. THE CAR WAS HIT IN THE LEFT SIDE FRONT TIRE AREA, THE HOOD, THE FENDER, THE DRIVER AND PASSENGER LEFT DOORS WERE DAMAGED. NEEDLESS TO SAY THE CAR WAS DECLARED A TOTAL LOSS. I WOULD LIKE AN INVESTIGATION SINCE I BELIEVE THE AIR BAGS SHOULD HAVE DEPLOYED. I WAS HIT IN THE FRONT DRIVERS SIDE, THEN DROVE THRU A WOODEN FENCE TO BE STOPPED BY A STORAGE CONTAINER. THE ACCIDENT DIDN'T RESULT IN ANY MAJOR INJURIES BUT THE AIR BAGS SHOULD HAVE DEPLOYED. ..UPDATED 09/30/14 *BF THE CONSUMER STATED THE MANUFACTURER FOUND THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED. UPDATED 02/27/2015 *JS

ACCELERATED TO GET ON HIGHWAY. ONCE ON THE HIGHWAY THE SYSTEM HYBRID WARNING LIGHT AND OTHER WARNING LIGHTS AND AUDIO ALARMS CAME ON. WE HAD TO EXIT IMMEDIATELY BECAUSE WE LOST THE ABILITY TO MAINTAIN HIGHWAY SPEED. *TR

EVEN AFTER HAVING MY VEHICLE REPAIRED UNDER THE RECALL FOR THE ABS BRAKING ISSUE IN 2010, I CONTINUE TO HAVE BRAKING PROBLEMS WHEN BRAKING ON UNEVEN ROADS. 9/12/14 WAS MY MOST RECENT INCIDENT WHEN I CAME TO A STOP ON A DIRT ROAD AT AN INTERSECTION AND MY VEHICLE LUNGED FORWARD WHEN I WENT OVER A HOLE IN THE ROAD WHILE BRAKING. I WAS NOT GOING FAST, MAYBE 15 MPH, AND THERE WERE NO VEHICLES IN FRONT OF ME, BUT IT COULD HAVE RESULTED IN A CRASH IF THERE HAD BEEN ANOTHER VEHICLE IN FRONT OF ME AT THE INTERSECTION. AGAIN, MY VEHICLE HAS BEEN SERVICED UNDER THE PREVIOUS RECALL, BUT I CONTINUE TO EXPERIENCE BRAKING PROBLEMS RELATED TO THE ABS. PLEASE RE-OPEN THIS INVESTIGATION AND ISSUE ANOTHER RECALL ON THIS PROBLEM. *TR