IT HAS BEEN TWO MONTHS PAST. THE MANUFACTURE STILL DIDN'T TAKE ANY ACTION. I CAN'T SELL MY CAR NOW DUE TO THE RECALL!!!
2010 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED TO BE DEPRESSED SEVERAL TIMES IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE ABS, THE TRACTION CONTROL, AND THE BRAKE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.
MY LOW BEAN HEADLIGHTS KEEP BURNING OUT ON MY PRIUS. I HAVE REPLACED THEM WITH OEM REPLACEMENT BULBS AND OTHER HIGH QUALITY AFTER MARKET BULBS AND NO MATTER WHICH ONE IT IS IT CONTINUES TO BURN OUT. THEY CONTINUALLY BURN OUT AFTER VERY LITTLE USE AND IN A VERY SHORT TIME FRAME. I MAKE SURE I FOLLOW THE RECOMMENDED HANDLING AND INSTALLATION PROCEDURES TO ENSURE I DON'T COMPROMISE OR WRONGLY INSTALL THE BULBS. THIS IS A MAJOR HAZARD WHILE DRIVING DOWN THE ROAD. I NEVER KNOW WHEN MY HEADLIGHTS ARE GOING TO FAIL. THIS HAS OCCURRED AT NIGHT AND IN WEATHER WHERE HEADLIGHTS WERE NEEDED. THIS IS A MAJOR SAFETY HAZARD AND FROM READING FORUMS, THIS IS A COMMON PROBLEM WITH 2010 TOYOTA PRIUS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY TOYOTA.
EXCESS OIL CONSUMPTION AT 93,000 MILES. THE TOYOTA DEALER HAS TOLD ME THAT IT WILL COST $13,000 TO REPLACE THE ENGINE AND THAT IS MY ONLY OPTION.
A RECALL ISSUED FOR AN ELECTRONIC COMPONENT OF MY VEHICLE IN FEBRUARY 2014. AFTER SEARCHING THE RECALL DATABASE BY MY VIN, I LEARNED OF THE RECALL AND MADE AN APPOINTMENT (MARCH 8, 2014) TO HAVE MY CAR SERVICED BY THE SAME DEALERSHIP WHERE I PURCHASED IT (NORTH HOLLYWOOD TOYOTA, 4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602). WHEN I WENT TO PICK UP THE VEHICLE, I WAS TOLD BY DEALERSHIP EMPLOYEES THAT THE RECALL DID NOT APPLY TO MY CAR, AND THEREFORE NO FIX WAS MADE. THE RECALL WEBSITE SHOWS THAT THE RECALL REMAINS TO THIS DAY, AND IS MARKED INCOMPLETE. IT IS UNACCEPTABLE (AND DANGEROUS) THAT I BROUGHT MY CAR, WITH A KNOWN RECALL, TO A TOYOTA DEALERSHIP, AND WHEN I INQUIRED ABOUT THE RECALL, I WAS APPARENTLY LIED TO.
REPEATED CODE B1826. TESTED WIRING TO THE DRIVER SIDE AIRBAG; FOUND 4 VOLTS ON ONE OF THE WIRES DIAG SHORT TO POWER IN THE DRIVER SIDE FLOOR WIRE HARNESS CAUSING THE AIRBAG WARNING LIGHT TO ILLUMINATE AND DEACTIVATE THE AIRBAG SYSTEM. WIRE WAS CHAFFED DUE TO MOVEMENT OF DRIVERS SEAT. THIS IS NEARLY IDENTICAL TO THE GM RECALL OF 2010 CHEVROLET IMPALA SEDANS ISSUES JULY 21, 2016. GM ADMITS A PROBLEM WITH CHAFFED WIRING, BUT TOYOTA WITH NEARLY AN IDENTICAL PROBLEM DOES NOT RECOGNIZE THAT IT HAS A PROBLEM...OR PAY FOR THE REPAIRS $1482.00. PROBLEM WAS INTERMITTENT FOR MORE THAN 6 MONTHS BEFORE DEALER COULD SOLVE THE PROBLEM. MOST OF THAT TIME AIRBAGS WERE INOPERATIVE.
RECALL
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO, TURN SIGNALS, INTERIOR LIGHTS AND DASHBOARD LIGHTS FUNCTIONED INTERMITTENTLY INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS IN THE VEHICLE WAS COATED WITH SOY AND THAT AN ANIMAL CHEWED ON IT CAUSING THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,413. UPDATED 09/22/16*LJ UPDATED 10/05/16.*JB
FOR THE PAST YEAR, THE LOW BEAMS ON MY 2010 PRIUS CONTINUE TO BURN OUT WITHIN A FEW MONTHS OF BEING REPLACED. I HAVE HAD TO DRIVE TWICE IN THE DARK WITH NO LOW BEAMS AND HAD TO USE MY HIGH BEAMS UNTIL I WAS ABLE TO GET HOME/BUY NEW BULBS. IT DOESN'T MATTER WHAT BRAND OR TYPE OF BULB I USE, THEY ARE BURNING OUT WITHIN 45-60 DAYS OF REPLACEMENT. IT'S EXTREMELY DANGEROUS ESPECIALLY SINCE I SPEND A MAJORITY OF MY TIME DRIVING FOR WORK. THE TOYOTA DEALER I TOOK MY VEHICLE TO IN MAY 2016 TOLD ME THERE WAS NO PROBLEM, THEY'D NEVER HEARD OF ANY PROBLEMS WITH THE LIGHTS, AND THAT I JUST NEEDED TO BUY "EXPENSIVE" BULBS. AFTER INSTALLING THE MOST EXPENSIVE BULBS I COULD FIND, BOTH HEADLIGHTS BURNED OUT WITHIN 60 DAYS. IT'S VERY FRUSTRATING BUYING NEW BULBS EVERY 2 MONTHS.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE TRACTION CONTROL, ABS, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PRESSURE ACCUMULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
I AM EXPERIENCING A RESURGENCE OF THE ACCELERATION WHILE BRAKING PHENOMENON THAT WAS THE BASIS OF THE 2010 RECALL. WE HAD THE CAR FIXED AT THE TIME OF THE RECALL. THE INCIDENTS RELATE TO WHEN I AM BRAKING AND HAPPEN TO GO OVER A BUMP OR HIT A POTHOLE. AS I AM BREAKING THE CAR SUDDENLY ACCELERATES FORWARD AND YOU HAVE TO KEEP BREAKING HARDER TO KEEP FROM HAVING THE CAR GET AWAY FROM YOU. IT IS NOW HAPPENING ALMOST CONSISTENTLY. AFTER CALLING THE LOCAL TOYOTA DEALER AND THE GENERAL TOYOTA NUMBER, I FIND OUT THAT THEY ARE NOT WILLING TO APPLY THE SAME FIX AS THEY DID IN 2010. I AM NOW FORCED TO TAKE THE CAR IN AND HAVE IT DIAGNOSED AND DON'T KNOW WHAT THEY WILL CHARGE ME FOR THAT. THEN TOYOTA SAID I COULD CALL THEM BACK TO SEE IF THERE IS ANYTHING THEY CAN DO I DON'T UNDERSTAND WHY THEY DON'T HAVE TO STAND BY A FIX THAT IS NOT RELATED TO WEAR AND TEAR BUT RATHER A MALFUNCTION IN THE WAY THEY BUILT THE CAR. IT SHOULD NEVER BE RIGHT TO HAVE A CAR ACCELERATE IF ONE IS BRAKING. THE ONLY DAMAGE TO DATE HAS BEEN A GLARE FROM A CONSTRUCTION WORKER WHO WAS TELLING ME TO STOP ONLY TO SEE THE CAR LURCH TOWARD HIM.
I WAS IN A PARKING STRUCTURE GOING APPROXIMATELY 15 MPH WHEN I REMOVED MY FOOT FROM THE ACCELERATOR TO PRESS THE BRAKE. BEFORE I COULD GET MY FOOT TO THE BRAKE, THE CAR QUICKLY ACCELERATED. IT TOOK AT LEAST TWO ATTEMPTS AT PUSHING THE BRAKE PEDDLE BEFORE THE CAR CAME TO A STOP. AND, TO BE HONEST, THE GUARDRAIL THE CAR HIT HELPED ACTUALLY STOP THE VEHICLE. IT WAS TOTALLY UNEXPECTED AND EXTREMELY SCARY. IN HINDSIGHT, I SHOULD HAVE SUSPECTED THAT THERE MAY BE A PROBLEM WHEN I NOTICED THAT SOMETIMES WHEN APPLYING THE BRAKES TO COME TO A STOP THERE WOULD BE A FEELING OF THE BRAKES SLIPPING AND THE CAR LURCHING FORWARD A BIT. THE DEALERSHIP HAD THE CAR TOWED IN TO GET CHECKED OUT, AND I HAVE BEEN TOLD THAT THEY WILL NOTIFY TOYOTA. IN THE MEANTIME I AM CONCERNED ABOUT THE SAFETY OF THIS CAR!
USED 2 QTS OF OIL FOR EVERY 1500 MILES. THERE ARE NO LEAKING OF OIL FOUND UNDER ENGINE
TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE ANTI-LOCK BRAKES INDEPENDENTLY ENGAGED AND THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT VEERED OFF THE ROAD AND ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED RIBS, AND SEVERAL LACERATIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
LOW BEAM HEADLIGHTS FAILED WITH LESS THAN 10,000 MILES SINCE LAST REPLACEMENT.
I HAVE DRIVEN PEOPLE FOR A LIVING FOR OVER 30 YEARS. I BOUGHT A PRIUS BECAUSE OF FUEL COSTS. A MONTH AGO WHILE TRANSPORTING PASSENGERS, MY POWER BRAKES GO OUT AND MY DASH LIGHTS UP WITH ABS,BRAKE, & TRACTION CONTROL WARNING LIGHTS. I TAKE IT TO THE TOYOTA DEALER WHO CHARGES ME $111 TO TELL ME I HAVE A BRAKE PROBLEM AND THAT IT WILL COST $4418 TO FIX IT. CODE # C1391; THEY RECOMMEND REPLACING THE MASTER CYLINDER; AND BOOSTER PUMP ASSEMBLY SAYING THERE IS AN ABNORMAL LEAK DOWN OF THE BRAKE ACCUMULATOR. THIS IS INSANE. I CANNOT AFFORD TO FIX IT AND MUST CONTINUE TO WORK TO LIVE; THEREFORE DRIVING ABOUT 200 MILES/DAY WITH HYDRAULIC ONLY BRAKES. MY RESEARCH INDICATES THERE WAS A MAJOR RECALL FOR THIS EXACT PROBLEM ON THE 2010 MODEL. THE DEALERSHIP AND TOYOTA CORPORATE BOTH SAY MY VEHICLE WAS NOT PART OF THE RECALL. I FEEL AS THOUGH IT SHOULD BE SINCE, OBVIOUSLY, THE PROBLEM HAS NOT BEEN SOLVED. I AM NOT ALONE, AS MANY OWNERS ON PRIUSCHAT HAVE THE SAME PROBLEM. THIS IS A MAJOR SAFETY CONCERN TO NOT ONLY MYSELF, OTHER VEHICLES OR PEDESTRIANS, BUT ALSO MY PASSENGERS. AN EXPANDED RECALL IS NECESSARY AND WARRANTED. ANYTHING YOU CAN DO WILL HELP AND MAKE US ALL SAFER. .
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE ATTEMPTING TO START THE VEHICLE, IT STALLED. WHILE DRIVING VARIOUS SPEEDS, A CLANKING NOISE WAS HEARD BEFORE THE VEHICLE STALLED. THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V014000 (AIR BAGS, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO SLOW DOWN UNTIL EXCESSIVE PRESSURE WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NITROGEN FUEL LEAKED INTO THE BRAKE FLUID. THE BRAKE BOOSTER PUMP ASSEMBLY WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,485. UPDATED 10/06/16*LJ UPDATED 6/19/18*JB
I HAVE HAD OUR PRUIS FOR A WHILE NOW AND I LOVED THE CAR. NOW THE CAR IS A NIGHTMARE AND A DANGER. THE ENGINE IS BURNING OIL AT AN ALARMING RATE AND COULDN'T FIGURE OUT WHY. WE ARE HAVING TO PUT OIL IN IT EVERY COUPLE OF DAYS . IT DID STALL ONCE, SO I CHECKED EVERYTHING I COULD AND THEN NOTICED THERE WAS HARDLY ANY OIL ON DIP STICK AFTER CHANGE OIL A COUPLE OF DAYS BEFORE. THE DEALERSHIP DOESN'T TELL YOU ANYTHING ABOUT THE HAZARDOUS OR RECALLS FOR THE CAR. THEY JUST TELL YOU TO GET ANOTHER OIL CHANGE. ITS RECOMMENDED EVERY 3,000-5,000 MILES BUT EVERY 1,000 MILES IS RIDICULOUS PLUS EXTREMELY EXPENSIVE IF YOU ADD IT UP. WE CANT AFFORD TO HAVE THE ENGINE REBUILT EITHER. TOYOTA NEEDS TO DO SOMETHING ABOUT THIS PROBLEM. I CANT BELIEVE THEY KNOW OF THE PROBLEM AND DON'T CARE ABOUT THEIR CUSTOMERS' SAFETY. I ALSO READ SOME OTHER COMPLAINTS AND ISSUES WITH THE OIL BURNING OFF CAUSING HARMFUL GASES. MY WIFE WAS BACK AND FORTH TO THE DOCTOR FOR THROAT ISSUES. I BELIEVE IT WAS THE CAR ALL LONG, HUNDREDS IN DOCTOR BILLS FOR THEIR LACK OF HUMANITY. SO HERE WE GO AGAIN, ANOTHER VISIT TO THE DEALERSHIP. I WANT THIS PROBLEM FIXED BY TOYOTA. WE MIGHT HAVE TO TAKE LEGAL ACTION.
DESIGN FLAW....LOSS OF BRAKE FUNCTION DURING BRAKING EVENTS WHILE GOING OVER BUMPS AND POTHOLES (LOWER SPEEDS <30MPH). I BELIEVE THE ROOT CAUSE IS THE TRANSITION BETWEEN REGENERATIVE BRAKING AND HYDRAULIC BRAKE. I ALWAYS FEEL UNSAFE DURING BRAKING EVENTS, AND ALWAYS HAVE TO BE PROACTIVE AND CALCULATE THE DISTANCE IN FRONT OF ME TO ACCOMMODATE THE LOSS IN STOP DISTANCE . VERY UNCOMFORTABLE FEELING!
BRAKES SUDDENLY STOPPED FUNCTIONING WHILE DRIVING 55 MPH ON 4 LANE HIGHWAY. DASHBOARD ALARMS ALSO INDICATED THERE WAS A BRAKE PROBLEM. PER TOYOTA TECHNICIAN AT PRESTIGE TOYOTA IN KINGSTON NY, GAS BUBBLES CONTAMINATED BRAKES AND RUINED PUMP AND ACTUATOR. ACCORDING TO TOYOTA WARRANTY ASSISTANCE REPRESENTATIVE "FRED," WHO SPOKE WITH LOCAL TECHNICIAN, THERE WAS A RECALL FOR THIS EXACT CONDITION, BUT DID NOT INCLUDE MY PARTICULAR VIN. I WAS VERY LUCKY NOT TO HAVE BEEN IN A SERIOUS ACCIDENT, AND I HAVE TO WONDER HOW MANY OTHER PRIUS DRIVERS ARE AT SERIOUS RISK BECAUSE OF SIMILAR CONDITION.
LOW BEAM HEADLAMP BULBS FAIL REPEATEDLY IN LESS THAN 6 MONTHS. THIS HAPPENS REGARDLESS OF BULB BRAND OR MODEL. I HAVE HAD THESE PROFESSIONALLY INSTALLED AT MULTIPLE SHOPS. HAPPENS ON BOTH SIDES, BUT THE LATEST IS ON DRIVER SIDE.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 96,000.
TAKATA RECALL: OUR CAR IS OVER 6 YEARS OLD. I WOULD LIKE TO KNOW IF THERE IS A FAULTY TAKATA AIRBAG IN MY CAR, AND GET IT REPLACED IMMEDIATELY IF SO.
JUNE 2, 2016 TWO YEARS AGO MY ORIGINAL HEADLIGHTS FINALLY BURNED OUT. SINCE THAT TIME I HAVE BEEN REPLACING BULBS ABOUT EVERY 3 TO 4 MONTHS, WITH THE LAST BULBS LASTING ONLY 2 MONTHS. ONCE ONE OF THE LOW BEAMS BULBS BURNS OUT THE OTHER BULB BURNS OUT ALMOST IMMEDIATELY. I HAVE JOINED THE PRIUS CHAT FORUM AND HAVE LEARNED THAT THIS IS A VERY COMMON AND ONGOING COMPLAINT. IT SEEMS TOYOTA HAS ELECTED TO IGNORE THIS PROBLEM. THE BULB ON THE PASSENGER SIDE IS MOST DIFFICULT TO REPLACE, WITH ME HAVING TO MOVE THE WINDSHIELD RESERVOIR OUT OF THE WAY. I AM GUESSING THIS STARTED ABOUT 2 YEARS AGO.
ON 05/25/2016 AT ABOUT 9AM, WHILE IN MOTION AT A RATE OF SPEED APPROX 25 MPH ON A STREET DURING CONSTRUCTION (DON'T KNOW IF THE BUMPY ROAD HAD ANYTHING TO DO WITH IT), THE CHANGE OIL SOON LIGHT APPEARED AND SECONDS LATER ALL THE LIGHTS ON THE DASH CAME ON WITH THE MESSAGE TO CHECK THE "CHECK HYBRID SYSTEM" . I TRIED TO STOP THE VEHICLE AND IT KEPT ACCELERATING. I PRESSED ON THE BREAKS REALLY HARD AND THE TRACTION CONTROL LIGHT KEPT FLASHING ON AND OFF LIKE CRAZY BUT IT BARELY HAD ANY IMPACT. ALTHOUGH THE VEHICLE SLOWED, IT DID NOT COME TO A FULL STOP. I ENDED UP HITTING THE VEHICLE IN FRONT OF ME. THANK GOD IT WAS A TRUCK AND AS ABLE TO STOP THE CAR FROM MOVING FURTHER OR I COULD OF ENDED UP IN THE MIDDLE OF AN INTERSECTION. AFTER THE COLLISION, THE CAR WOULD NOT STOP ALTHOUGH THE PARK BUTTON WAS PRESSED AND LIGHT WAS ON. I EVEN TRIED TURNING OFF THE VEHICLE AND THE VEHICLE STAYED ON AND IN DRIVE. I ENDED UP IN THE HOSPITAL AND DON'T KNOW HOW IT EVENTUALLY GOT TURNED OFF BUT THAT WAS VERY FRIGHTENING. I HAD MY CHILDREN IN THE CAR. ON IMPACT, THE SEAT BELTS DID NOT EVEN TIGHTEN.
ONCOMING CAR STOPPED AT TRAFFIC LIGHT WHILE I WAS PROCEEDING STRAIGHT IN THE OPPOSITE DIRECTION. THE ONCOMING CAR THEN MADE A LEFT TURN ACROSS THE ROAD IN FRONT OF ME. I STARTED A TURN TO THE RIGHT ASSUMING THAT THE OTHER CAR WOULD SEE ME AND STOP. AT THE SAME TIME I HIT MY BRAKES. MY CAR SEEMED VERY SLOW TO DECELERATE. I NOW REALIZE THAT CAR BRAKES CAN GIVE MUCH MORE SIGNIFICANT STOPPING. AT THE TIME, BECAUSE OF MY TRAINING AS MILITARY AND AIRLINE PILOT, I STAYED ON THE BRAKES AND DID NOT PUMP THEM. IN RETROSPECT, PUMPING THE BRAKES MIGHT HAVE GOTTEN THEM TO WORK. THE ANTI-SKID SYSTEM SEEMED TO BE INEFFECTIVE. I STRUCK THE OTHER CAR AT ITS RIGHT FRONT WHEEL. MY AIRBAG WORKED WONDERFULLY, BUT MY CAR WAS TOTALED. AS NO PERSON WAS HURT, THE POLICE WERE UNINTERESTED. THE ACCIDENT IS ON FILE WITH RIVERSIDE COUNTY SHERIFF'S OFFICE AS FILE# MV142810251. THE DATE WAS 10-8-2014.
AT 46,900 MILES WITHOUT ANY WARNING ALL THE BRAKE WARNING LIGHTS CAME ON AND BRAKING EFFECTIVENESS DROPPED OFF. HAVE TO PUSH PEDAL TO THE FLOOR TO GET THE CAR TO STOP THE LIGHTS FOR TRACTION CONTROL, ANTI LOCK BRAKES AND THE WORD "BRAKE" AND ANOTHER LIGHT LIKE A CIRCLE ARE ON ALL THE TIME NORMALLY THERE IS STRONG BRAKING WHEN FIRST TOUCH THE BRAKE PEDAL BUT NOW VERY LIMITED BRAKING UNTIL PUSH DOWN VERY HARD ON THE BRAKE PEDAL. LOOKED AT BRAKE FLUID AND IT IS FULL, DO NOT KNOW WHY THE BRAKES ARE NOT WORKING
VEHICLE LOST POWER, STALLED WHILE DRIVING AT HIGHWAY SPEED; "CHECK HYBRID SYSTEM" DISPLAYED ON DASH; REQUIRED REPLACEMENT OF INVERTER AND INTELLIGENT POWER MODULE
ELECTRONIC DOOR LOCKS CONTINUE TO FAIL. I HAVE TAKEN MY PRIUS BACK TO TOYOTA TWO OR THREE TIMES TO FIX BROKEN ELECTRONIC DOOR LOCKS. AT THAT TIME, VEHICLE WAS UNDER EXTENDED WARRANTY AND THE COST TO REPLACE THE ELECTRONIC DOOR LOCK WAS COVERED. VEHICLE IS NO LONGER UNDER WARRANTY AND TOYOTA IS QUOTING OVER $400 TO FIX. THE FACT THAT THIS CONTINUES TO HAPPEN (AND TO DIFFERENT DOORS) LEADS ME TO BELIEVE THERE IS A KNOWN DEFECT IN THE ELECTRONIC LOCK MECHANISM. I DO SEE A FEW OTHER COMPLAINS OF THE SAME ISSUE. THIS REPRESENTS A REAL SAFETY CONCERN AS THE AFFECTED DOOR REMAINS UNLOCKED WHILE DRIVING AND CAN BE OPENED WHILE VEHICLE IS IN MOTION (SUCH AS BY A CHILD). THIS IS ALSO A THEFT CONCERN AS THE DOOR DOES NOT LOCK UNLESS WALKING AROUND TO THE AFFECTED DOOR TO MANUALLY LOCK IT.
2010 TOYOTA PRIUS SUDDENLY LOST POWER WHILE DRIVING AT SPEED. MY WIFE WAS ABLE TO PULL OVER, AND AFTER A FEW MINUTES THE CAR AGAIN APPEARED TO BE OPERATING NORMALLY. THIS HAS NOW HAPPENED TWICE WHILE DRIVING ON AN INTERSTATE. AFTER THE FIRST OCCURRENCE THE TOYOTA DEALERSHIP SAID THEY COULD FIND NO COMPUTER CODES THAT INDICATED ANY PROBLEM. NOW IT'S SIX MONTHS LATER, AND THE SAME THING HAPPENED AGAIN.
MY HEADLIGHT CAUGHT FIRE AND SEVERELY BURNED MY CAR. I WAS DRIVING DOWN THE ROAD ON A CITY STEET AND SAW A WISP OF SMOKE AND PULLED OVER INTO A STORE PARKING LOT. I HAD NO WARNING LIGHTS INDICATING ANYTHING WAS WRONG. IT BEGAN TO SMOKE MORE, AND I CAUTIOUSLY OPENED THE HOOD TO SEE A FIRE COMING FROM MY DRIVERS SIDE HEADLIGHT AREA. WITHIN SECONDS THERE WAS A BLAZE, AND IT TOOK 3 FIRE EXTINGUISHERS TO PUT IT OUT. THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE HEADLIGHT. I HAD PREVIOUSLY EXPERIENCED PROBLEMS WITH MY HEADLIGHT BECOMING DULL AND CLOUDY. AN EARLIER NHTSA INVESTIGATION DID NOT RESULT IN A RECALL. I THINK IT'S THE SAME PROBLEM WITH THE HEADLIGHT, ONLY MUCH WORSE. IF THERE WERE NOT MULTIPLE FIRE EXTINGUISHERS AVAILABLE THE CAR COULD HAVE EASILY EXPLODED BEFORE THE FIRE DEPARTMENT ARRIVED. IT COULD HAVE EASILY CAUSED HARM TO OTHER PEOPLE.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE ABS WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, AND BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE MASTER CYLINDER/BRAKE BOOSTER ASSEMBLY WERE SUBSEQUENTLY REPLACED. ALSO, ON JANUARY 5, 2016, THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHILE DRIVING ON A WINDING HIGHWAY. AS HE TRIED TO NEGOTIATE A TURN, THE TIRES SLIPPED OFF THE PAVEMENT AND HE RAN OFF THE ROAD, CAUSING OVER $10,000 IN DAMAGES. UPDATED 10/18/16. *JB
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 35 MPH OVER BUMPS IN THE ROAD, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED EACH TIME THE VEHICLE DROVE OVER A BUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/14/16*LJ
WHILE DRIVING HOME FROM WORK, THE BRAKES WENT OUT ON MY TOYOTA PRIUS AND THE WARNING LIGHTS FOR ABS, TRACTION CONTROL, AND BRAKES ALL CAME ON. I STILL HAD A SMALL AMOUNT OF BRAKE PEDAL LEFT AND THE EMERGENCY BRAKE CONTINUED TO WORK. WHEN THE TOYOTA DEALER DIAGNOSED THE PROBLEM TODAY, THEY SAID THAT IT WAS A $3500 BRAKE BOOSTER AND THAT IT WAS NOT COVERED UNDER RECALL OR WARRANTY. THE SYMPTOMS, THE WARNING LIGHTS, AND THE RESULTS ALL MATCH A PREVIOUS TOYOTA RECALL (D0H) EXACTLY, YET THEY WILL NOT INCLUDE MY CAR UNDER THE RECALL BECAUSE MY VIN IS NOT PART OF THE ORIGINAL RECALL. THEY'RE LUCKY I WASN'T PHYSICALLY INJURED IN ACCIDENT CAUSED BY THIS. I SUGGESTED TO THEIR CUSTOMER SERVICE REP THAT MAYBE MY CAR SHOULD BE INCLUDED IN THE RECALL, BUT THEY DID NOT AGREE.
I WAS DRIVING MY VEHICLE AT ABOUT 35 MPH ON A TWO LANE, HILLY ROAD. SUDDENLY, THE ABS AND WARNING LIGHTS STARTED FLASHING, AND THERE WAS A LOUD BEEPING NOISE. I PRESSED THE BRAKE PEDAL, AND THERE WAS NO RESPONSE. SINCE I WAS TRAVELING UPHILL, I SLOWED AND THEN USED MY EMERGENCY BRAKE TO COME TO A COMPLETE STOP. AFTER THE VEHICLE WAS TOWED TO A TOYOTA DEALER AND DIAGNOSED, I WAS INFORMED THAT THERE WAS AN INTERNAL LEAK IN THE HYDRAULIC UNIT OF THE BRAKING SYSTEM, AND THAT THE ABS PUMP MODULE AND BRAKE MASTER CYLINDER NEEDED REPLACEMENT. THIS WAS A VERY SIMILAR ISSUE TO A RECALL OF OTHER 2010 TOYOTA PRIUS VEHICLES, BUT THE RECALL DOES NOT APPLY TO MY VIN NUMBER. TOYOTA CLAIMS THAT THE PROBLEM WAS "REMEDIED" BEFORE MY VEHICLE WAS PRODUCED EVEN THOUGH ONE OF MY TROUBLE CODES IS THE SAME AS THE TROUBLE CODE REFERRED TO IN THE RECALL.
LOW BEAM BULBS CONSTANTLY FAILING, HAVE TO REPLACE EVERY FEW MONTHS! SOMETIMES BOTH BULBS WILL FAIL AT THE SAME TIME, LEAVING YOU WITH ONLY HIGH BEAMS. TOYOTA ISSUED A TSB IN 10/12 ABOUT A FIX INVOLVING MODIFICATION TO THE WIRING HARNESS BUT SAYS THEY WILL ONLY REPAIR THIS PROBLEM FOR CARS UNDER 36K MILES OR 36 MONTHS FROM DATE OF PURCHASE, WHICH MEANS MANY OF THE CARS WITH THIS PROBLEM WERE ALREADY OUT OF THE WARRANTY PERIOD WHEN THE TSB WAS ISSUED. NO HEADLIGHTS IS A SERIOUS SAFETY ISSUE AND THIS REPAIR SHOULD BE MADE AVAILABLE TO ANY OWNER WITH THIS PROBLEM AT NO COST. IT APPEARS THAT THE COST OF HAVING THIS TSB DONE IS SEVERAL HUNDRED DOLLARS.
THE ENGINE IS BURNING OIL AT AN ALARMING RATE: OVER A QUART IN LESS THAN 1200 MILES. THE PROBLEM BEGAN BEFORE THE ODOMETER TURNED 100,000 MILES.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE ENGINE, ELECTRICAL MOTOR POWER TO THE BRAKES, AND STEERING FAILED WITHOUT WARNING. THE CONTACT MERGED TO A CENTER LANE DUE TO TRAFFIC. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A POSSIBLE FAILURE WITH THE INVERTER HYBRID PROPULSION SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
WHILE IN MOTION AT 30 MPH ON A CITY STREET(BRIDGE), ALL OF THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR SLOWED DOWN TO LESS THAN 20MPH. I WAS ABLE TO DRIVE THE CAR AT 20 TO A REPAIR SHOP. HAD THIS HAPPENED ON A FREEWAY WITH LIMITED OR NO SHOULDER OR WHILE IN THE LEFT LANE, IT COULD HAVE RESULTED IN A SERIOUS AND DEADLY ACCIDENT..SINCE TOYOTA FAILED TO NOTIFY ME OF THIS PROBLEM, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED THE PROBLEM AS FAILURE OF THE INTELLIGENT POWER MODULE (IPM), PART OF THE HYBRID INVERTER. I THEN HAD THE CAR TOWED TO A TOYOTA DEALERSHIP WHERE THE REPAIR WAS COMPLETED AS PART OF THE WARRANTY ENHANCEMENT PROGRAM. I AM INCLUDING A PDF THAT SHOWS THE DIAGNOSIS PERFORMED BY HAWTHORNE AUTO AS WELL AS A COPY OF A LETTER FROM TOYOTA THAT I NEVER RECEIVED. I CANNOT OVERSTATE THE POTENTIAL DANGER THIS DEFECT COULD CAUSE. A LESS EXPERIENCED DRIVER MIGHT HAVE PANICKED. CERTAINLY, IF THIS HAD HAPPENED ON A FREEWAY IN RUSH HOUR TRAFFIC, I COULD EASILY HAVE BEEN REAR ENDED - DRIVERS GENERALLY AND REASONABLY DO NOT EXPECT CARS GOING 60 TO SLOW DOWN FOR NO APPARENT REASON TO 20. TOYOTA HAS DETERMINED THAT THIS PROBLEM MERITS ONLY A "WARRANTY ENHANCEMENT" RATHER THAN A RECALL. I BELIEVE THAT THEY DO NOT WANT TO ISSUE A RECALL BECAUSE THIS IS AN EXPENSIVE REPAIR. I HOPE THAT NHTSA WILL TAKE STEPS TO MAKE THIS A RECALL BEFORE SOME INNOCENT PERSON DIES AS A RESULT OF THIS SERIOUS DEFECT. I HAVE SENT YOU THE DOCUMENTATION THAT I FELT WOULD BE SUFFICIE
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
ON APRIL 14, BOTH MY LOW-BEAM STOPPED WORKING. UNFORTUNATELY I WAS FORCED TO DRIVE HOME IN THE DARK, ON A WINDING CANYON ROAD ALTERNATING BETWEEN NO LIGHT AND HIGH-BEAMS. I TOOK MY CAR THE NEXT MORNING TO TOYOTA OF N. HOLLYWOOD FOR REPAIR. I ASSUMED IT WOULD BE A FUSE OR LOOSE WIRE. I THOUGHT IT HIGHLY UNLIKELY THAT BOTH LIGHTS WOULD GO OUT AT THE EXACT SAME TIME. MY SERVICE MANAGER INFORMED ME THIS WAS NOT UNCOMMON. HE QUOTED ME $110 FOR PARTS AND LABOR. RELUCTANTLY I GAVE THE "GO-AHEAD" FOR THE REPLACEMENT (WHAT CHOICE DID I REALLY HAVE???). ABOUT AN HOUR AFTER LEAVING MY CAR FOR THE REPLACMENT, I RECEIVED A CALL FROM THE SERVICE MGR. INFORMING ME THAT THE HOUSING ON FOR THE LEFT LIGHT WAS "MELTED" AND IT WOULD NEED TO ALSO BE REPLACED AT A COST OF $350. I ASKED IF THIS WAS COVERED UNDER WARRENTY (2010 CAR WITH 40300 MILES) AND WAS TOLD NO. I SAID THAT THIS SOUNDS LIKE A DESIGN FLAW, AS SURELY THE WHEN THE HOUSING WAS CREATED, THE HEATING ELEMENT AND OUTPUT OF THE STANDARD LIGHT BULB WOULD BE TAKEN INTO CONSIDERATION IN THE DESGN. MY SERVICE MGR. INFORMED ME THAT IT WAS NOT UNCOMMON AS IT HAPPENS TO TACOMA'S QUITE FREQUENTLY. AGAIN, I RELUCTANTLY GAVE THE GREEN LIGHT FOR THE REPAIR, AND REQUESTED THAT I BE GIVEN ALL PARTS UPON WHEN I PICKED UP MY CAR. AFTER GETTING OFF THE PHONE, I REALIZED THROUGH AN ONLINE SEARCH THAT 1) THERE WAS A RECALL IN PLACE FOR 2004-2009 PRIUS FOR LIGHTING ISSUES; AND 2) THERE WAS A RECALL FOR TACOMA'S FOR THE MELTING ISSUE. CLEARLY THIS IS STILL
DOES MY VEHICLE HAVE A TAKADA AIRBAG. I KNOW IT IS NOT PART OF A RECALL. I JUST WANT TO KNOW WHO MANUFACTURED THE AIRBAG IN MY CAR!!!!!
ONE OF MY HEADLIGHTS WENT OUT A COUPLE OF MONTHS AGO, SO I REPLACED BOTH. A FEW WEEKS LATER, I WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT, ROUGHLY 8PM, AND MY BOTH OF MY HEADLIGHTS WENT OUT. THEY WOULD NOT COME BACK ON. ONLY THE HIGH-BEAMS WERE FUNCTIONAL. AFTER SPEAKING WITH MY LOCAL TOYOTA DEALERSHIP, THIS IS A KNOWN ISSUE OF A FAULTY WIRING HARNESS. THE LOCAL DEALERSHIP REFUSED TO REPLACE THE FAULTY WIRING. I FIND IT DIFFICULT TO COMPREHEND HOW A CAR'S MOST BASIC SAFETY FEATURE, MAYBE ASIDE FROM THE BRAKES, IS SUFFERING FROM A KNOWN ISSUE AND NOTHING HAS BEEN DONE. WITHOUT AN INTERVENTION IN THIS MATTER, TOYOTA'S WILLINGNESS TO IGNORE THIS PROBLEM, AS THEY HAVE WITH MANY OTHERS IN THE PAST, WILL CERTAINLY LEAD TO DEATH.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES SUDDENLY FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. DURING THE INCIDENT, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND AN AUDIBLE SIGNAL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 98,000.
OVER THE LAST 3 YEARS, MY DIM BULBS HAVE BEEN BLOWING FREQUENTLY. I USUALLY DON'T NOTICE THIS UNTIL I DRIVE AT NIGHT, WHICH I TRY TO AVOID. LAST WEEKEND, IT HAPPENED AGAIN. THEY HAD BEEN REPLACE ABOUT 3 MONTHS AGO. BRIGHT LIGHTS WORK FINE BUT NO DIMS. I HAVE NEVER HAD THIS PROBLEM WITH OTHER CARS. IT IS REALLY MORE AGGRAVATING NOW THAT MY SON HAS MOVED FAR AWAY AND I HAVE TO SEARCH FOR SOMEONE TO REPLACE THEM. I RECENTLY READ ONLINE THAT THIS IS A PROBLEM WITH PRIUS CARS. WHY NO RECALL?
BOTH OF MY LOW BEAM HEADLIGHTS WENT OUT SUDDENLY. I DIDN'T REALIZE IT UNTIL I WAS DRIVING ONTO THE FREEWAY AND HAD TO TURN ON MY HIGH BEAMS SO I WOULDN'T CRASH WHILE ON THE DARK ONRAMP OF THE FREEWAY. THE HOUSING OF THE LEFT LOW BEAM IS BLOWN OUT. I BROUGHT IN MY PRIUS TO THE DEALERSHIP AND THEY WOULD NOT COVER THIS EVEN THOUGH I HAVE THE PLATINUM WARRANTY.
THERE IS A CLUNKING NOISE IN MY STEERING COLUMN, FEELS LOOSE WHEN I TURN IT RIGHT AND LEFT. THE STEERING CLUNKING SOUND WHEN TURNING THE WHEEL IS NOT NORMAL.*DT*JB
LOW BEAMS CONTINUALLY BLOWING. THIS TIME TOGETHER. I AM TOLD THIS MAY BE A COSTLY FIX. VERY DANGEROUS.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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