Page 13 of 57 · complaints 601–650 of 2,823

2010 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Traction Control System
Filed Nov 27, 201770,000 milesFL

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE BRAKE, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL SLOWLY, THE VEHICLE ENGAGED. THE CONTACT CALLED ROADSIDE ASSISTANCE AND WAS INFORMED THAT THERE WAS NO FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT A RECALL FOR THE BRAKES. THE CONTACT CALLED AL HENDRICKSON TOYOTA AT 954-972-1100 AND THEY STATED THAT THERE WAS NO RECALL FOR THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Service Brakes
Filed Nov 27, 2017158,000 milesFL

NO BRAKES. BRAKE PEDAL HARD TO PRESS. C1256 CODE FOUND. SEVERAL DIFFERENT LIGHTS ON DASHBOARD LIGHT UP PLUS BUZZER SOUND. BRAKE BOOSTER HAS GONE BAD. RECALL ON SAME MODEL/MAKE OF VEHICLE. BELIEVE PART TO BE DEFECTIVE. WENT FROM HAVING BRAKES TO LITTLE BRAKING CAPABILITY.

Service Brakes
Filed Nov 26, 201750 milesPA

WHEN I GO OVER A PATCHED IN THE ROADWAY AND APPLY MY BRAKES MY CAR FEELS LIKE IT SKIPS.MOMENTARILY.. VEH.ICLE WAS IN MOTION.

Fuel/Propulsion System
Filed Nov 26, 2017130,000 milesCA

48 MPG WHEN PURCHASED NEW IN JULY 2009. 30 MPG AT 130,000 MILES IN 2016. GUMOUT AND SEAFOAM HELPED CLEAN OUT FUEL INJECTORS WITH IMPROVED 35 MPG.

Exterior Lighting
Filed Nov 21, 20177 milesCA

THE LOW BEAM HEADLIGHTS TEND TO GO OUT EVERY 2 TO 3 MONTHS SOMETIMES ONE AT A TIME AND SOMETIMES BOTH.

Service Brakes
Filed Nov 20, 2017177,000 milesLA

SEVERAL BRAKE LIGHTS CAME ON THE DASH WHILE MY WIFE WAS DRIVING AND THE BRAKE PEDAL HAD A DIFFERENT SENSATION. SHE SAID IT STILL WORKED, BUT FELT VERY DIFFERENT - ENOUGH THAT SHE WOULD HAVE THOUGHT SOMETHING WAS WRONG EVEN IF THE LIGHTS HADN'T COME ON. I TOOK IT TO A LOCAL SHOP WHO SAID IT HAD TO GO TO DEALERSHIP. DEALER WANTED $3983 TO REPAIR SAYING THAT ABS ACCUMULATOR WAS BAD. IN DOING RESEARCH I DISCOVERED THAT MANY PRIUS' WERE RECALLED, BUT UNFORTUNATELY MY VIN WAS NOT INCLUDED IN THE RECALL. ALSO DISCOVERED THAT TOYOTA ISSUED AN "ENHANCED WARRANTY PROGRAM (ZG1) FOR MODELS 2004-2009. BUT MY NEWER MODEL (2010) IS NOT INCLUDED IN THE ENHANCED WARRANTY PROGRAM. IT FEELS LIKE TOYOTA KNOWS THEY HAVE A PROBLEM, BUT ARE NOT STANDING BEHIND THEIR VEHICLES. I CONTACTED TOYOTA CORPORATE CUSTOMER SERVICE AND SPOKE WITH TWO DIFFERENT INDIVIDUALS WHO CONFIRMED THAT BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS, THERE WAS NOTHING TOYOTA WOULD DO FOR ME.

Exterior Lighting
Filed Nov 19, 201790,000 milesNJ

I HAVE HAD TO REPLACE MY LOW BEAMS AT LEAST EIGHT TIMES OVER THE LAST TWO YEARS. THE TIME BETWEEN THEM BURNING OUT GETS SHORTER EVERY TIME. I HAVE TRIED DIFFERENT BRANDS AND QUALITY OF BULBS, AND I ALWAYS REPLACE THEM IN PAIRS. MY LAST TWO PAIRS ARE SO DIM THAT I CANNOT EVEN SEE THE ROAD. I HAVE BEEN PULLED OVER TWICE FOR THESE HEADLAMPS, AND NOW I TRY TO AVOID NIGHTTIME DRIVING, BUT IT IS NOT ALWAYS POSSIBLE. AFTER SOME RESEARCH I SEE THAT THIS IS A COMMON ISSUE AND KNOWN TO TOYOTA. I DO NOT HAVE THE FUNDS FOR THIS EXPENSIVE WIRING FIX AND I DO NOT UNDERSTAND WHY THIS IMPORTANT SAFETY ISSUE DOES NOT WARRANT A RECALL.

Service Brakes
Filed Nov 17, 2017165,600 milesTX

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE BRAKE, ANTI-SKID, AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT KEPT DRIVING, BUT THE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK IN THE BRAKE ACCUMULATOR, AND THE BRAKE BOOSTER PUMP ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A TOYOTA DEALER. THE VEHICLE WAS TAKEN TO TEJAS TOYOTA (19011 HIGHWAY 59 N HUMBLE, TX 77338 (281) 446-0271) WHERE IT WAS ALSO DIAGNOSED WITH A LEAK IN THE BRAKE ACCUMULATOR AND THE BRAKE BOOSTER NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 165,600.

Service Brakes
Filed Nov 14, 2017FL

SERIOUS BRAKE ISSUES! FAILURE OF BRAKE BOOSTER AND MASTER CYLINDER CAUSING IMPAIRED BRAKING LENDING TO SAFETY ISSUES. MANY INSIDERS AT TOYOTA KNOW THE 2010 PRIUS BRAKE ISSUES EXIST AND QUESTION WHY IT IS NOT HANDLED AT THE CORPORATE LEVEL. BRAKES ARE SPONGY AND ADDITIONAL PRESSURE MUST BE APPLIED. THE ABS IS INOPERABLE BECAUSE OF THE PROBLEM. PLEASE HOLD TOYOTA ACCOUNTABLE FOR THIS CHRONIC ISSUE. THE SAFETY OF ALL INVOLVED IS AFFECTED DUE TO INCONSISTENT BRAKING. MY DEALERSHIP ASKED CORPORATE TOYOTA TO ADDRESS AND THEY REFUSED.

Exterior Lighting
Filed Nov 9, 2017130,000 milesGA

WE HAVE BEEN HAVING PROBLEMS WITH THE HEADLIGHTS ON OUR 2010 PRIUS FOR 3-4 YEARS AND HAVE NEVER REPORTED THE ISSUE. AT LEAST TWICE PER YEAR, ONE OF THE HEADLIGHTS WILL GO OUT WHILE DRIVING. SOMETIMES IT'S THE LEFT, SOMETIMES IT'S THE RIGHT. WE HAVE ALWAYS HAD TO REPLACE THE BULBS AFTER THESE EVENTS. (EXPENSIVE). TONIGHT, (11/9/2017), WHILE DRIVING IN THE RAIN AND THE DARK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. THIS IS A SERIOUS SAFETY ISSUE. AN ONLINE SEARCH REVEALED THAT PRIUS HEADLIGHT COMPLAIHTS ARE NUMEROUS WITH ISSUES BEING REPORTED FOR YEARS. WE LAST REPLACED THE HEADLIGHT BULBS ONE MONTH AGO

Engine
Filed Nov 9, 2017IL

OIL CONSUMPTION TERRIBLE. NEED TO ADD 1 QT OF OIL EVERY 1,100 MILES. ENGINE IS BURNING A TON OF OIL.

Unknown or Other
Filed Nov 7, 2017100,000 milesTN

CAR IS USING OVER A QUART OF OIL EVERY 1000 MILES AND I AM BEING TOLD BY DEALERSHIP THAT THIS IS NORMAL FOR THESE CARS

Air Bags
Filed Nov 4, 2017GA

TAKATA RECALL I RECEIVED A RECALL IN JANUARY 2017 REGARDING CURTAIN SHIELD AIR BAGS IN THE ROOF RAILS OF MY CAR. I CONTACTED MY TOYOTA DEALERSHIP IN JANUARY AND WAS TOLD THAT THEY DIDN'T HAVE THE PART TO MAKE THE REPAIR BUT WOULD CALL ME WHEN THEY GOT THE PART IN. I CALLED THEM TWO MORE TIMES REGARDING THIS ISSUE, MOST RECENTLY ON 10-25-17 AND WAS AGAIN TOLD THAT THEY WOULD CONTACT ME WHEN THEY GET THE CORRECTIVE PART. CAN YOU PLEASE TELL ME WHEN THE CORRECTIVE PART SHOULD BE DISPENSED TO THE DEALERSHIPS? WHAT IS A REASONABLE AMOUNT OF TIME TO EXPECT THIS TO BE CORRECTED AND WHAT, IF ANY, ACTION SHOULD I PURSUE?

Service Brakes
Filed Nov 1, 2017126,000 milesFL

BRAKE BOOSTER FAILURE.

Engine
Filed Oct 29, 2017NC

EXCESSIVE OIL CONSUMPTION

Electrical System
Filed Oct 27, 201746,882 milesCA

RODENT DAMAGE TO WIRES ON MAIN HARNESS. PERHAPS DUE TO SOY-BASED WIRE COATINGS? ALSO RODENT DAMAGE IN AC INTAKE AND EVAPORATOR CORE. CAR WAS PARKED.

Service BrakesCrash1 injured
Filed Oct 19, 201755,000 milesCA

THE BRAKES SEEM TO DISENGAGE FOR A SECOND AT RANDOM TIMES WHILE PRESSING ON THEM IN A NORMAL MANOR. I DRIVE EVERY DAY ABUT 20 MILES AND THIS SEEMS TO HAPPEN ABOUT ONCE A MONTH. I DIDN'T THINK MUCH OF IT UNTIL A FEW DAYS AGO WHEN I HAD TO SLAM ON MY BREAKS TO TRY AND AVOID AN ACCIDENT. DURING THAT INCIDENT THEY DISENGAGED FOR A SECOND AGAIN. THIS WAS A SECOND TOO LONG AND I WAS UNABLE TO AVOID A COLLISION. I LOOKED THIS UP AFTER MY ACCIDENT AND I SURPRISINGLY SAW SIMILAR REPORTS ON GOOGLE FOR MY CAR. BUT IT LOOKS LIKE TOYOTA IS SAYING THAT IT DOESN'T AFFECT MY VIN NUMBER? I'M HERE TO SAY THAT IT DOES.

Electrical System
Filed Oct 17, 201760,000 milesFL

VEHICLES LOW BEAM LIGHTS ON DRIVER AND PASSENGER SIDE EXTREMELY DIM FOR MORE THAN SIX MONTHS OF DRIVING AND WHEN STATIONARY. HIGH BEAM LIGHTS WORKING PROPERLY ON DRIVER AND PASSENGER LIGHTS AS WELL AS PARKING AND BRAKE LIGHTS. ALL INTERIOR LIGHTS WORK PROPERLY. I PRESS CAR'S IGNITION BUTTON WHILE PRESSING DOWN ON BRAKE AND THE CAR'S INDICATOR SYMBOLS FLASH TO THE DISPLAY BUT DO NOT DISAPPEAR. WHEN IT DOES THIS I CANNOT RELEASE THE CAR FROM PARK MODE LEAVING ME UNABLE TO USE REVERSE OR DRIVE. DEALER EXAMINED CAR TO EXPLAIN THAT BULBS WORKING PROPERLY HOWEVER THE HOUSING FOR THE LOW BEAM LIGHTS NEED REPLACING

Exterior Lighting
Filed Oct 15, 2017VA

IN THE PAST YEAR, MY PRIUS HAS BLOWN OUT HEADLIGHTS 5 TIMES ON BOTH SIDES AND LOW AND HIGH BEAM. THIS IS NT ONLY A DANGEROUS PROBLEM BUT AND EXPENSIVE ONE. THEY SAY UNLESS ALL THE BULBS WERE REPLACED BY A DEALERSHIP, THEY CANNOT DEAL WITH THE PROBLEM. I HAVE THE BULBS REPLACED IMMEDIATELY U[ON DISCOVERY. THIS IS A SERIOUS PROBLEM AND I SHOULD BE REIMBURSED FOR THESE BULB AND INSTALLATION COSTS. THERE NEEDS TO BE A RECALL ON THIS PROBLEM.

Exterior Lighting
Filed Sep 28, 2017NY

THE LOW-BEAM HEADLIGHTS GENERALLY MUST BE REPLACED EVERY 4 TO 6 MONTHS; OCCASIONALLY ONE LOW-BEAM WILL LAST A YEAR, BUT MAY GO OUT AND COME BACK ON INTERMITTENTLY, WITHOUT WARNING. THIS IS NOT ONLY A SAFETY CONCERN, BUT I HAVE RECEIVED REPEATED VEHICLE DEFECT TICKETS THAT MUST CONSTANTLY BE ADDRESSED BY VISITING A REPAIR SHOP TO DEMONSTRATE THAT I FIXED THE BULB MYSELF. THE SHOP MUST SIGN THE PAPERWORK TO ATTEST THE DEFECTIVE LIGHTS HAVE BEEN FIXED BEFORE I CAN MAIL THE FORM TO ABSOLVE THE TICKET. THIS PROCESS IS TIME-CONSUMING AND HAPPENS FOR ONE HEADLIGHT, THE SIX WEEKS LATER, TO THE OTHER HEADLIGHT. PRESENTLY, I JUST REPLACED THE PASSENGER SIDE LOW-BEAM TWO WEEKS AGO. THREE DAYS AGO, THE DRIVER SIDE LOW-BEAM WENT OUT. I BOUGHT A NEW BULB BUT THE LOW-BEAM STILL DIDN'T WORK. I RETURNED THAT BULB FOR ANOTHER NEW BULB WHICH DIDN'T SEEM TO WORK EITHER. MY HUSBAND THOUGHT TO TEST THE BULB ON THE PASSENGER SIDE AND DISCOVERED THAT BOTH THE NEW BULB AND THE CURRENT BULB THAT WE THOUGHT WAS BLOWN BOTH WORK!! NOW, WE ARE WONDERING HOW MANY BULBS WE REPLACED THAT WERE ACTUALLY WORKING!!! MY HUSBAND ALSO CHECKED THE FUSES, WHICH ARE FINE. IT SEEMS THERE MUST BE A CONNECTION ISSUE THAT SHOULD BE RESOLVED. I HAVE SOME OF THE INVOICES AND DEFECT TICKETS BUT THEY AREN'T WITH ME AT THE MOMENT.

Electrical System
Filed Sep 26, 2017113,000 milesTX

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO RED MACOMBS TOYOTA (13526 INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78249) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER TO VERIFY THE CAUSE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. *TT CONSUMER STATED AS OF JULY 2017 LEFT INSTRUMENT CLUSTER NOT DISPLAYING WHICH INCLUDES GAS METER AND SPEEDOMETER. BATTERY IN THE FRONT HAD TO BE REPLACED, LEFT PANEL STILL DOESN'T DISPLAY. UPDATED 7/20/18*JB *TR

Air Bags
Filed Sep 9, 2017TX

I HAVE A RECALL NOTICE WITH A DATE OF JUNE 28, 2016. I SCHEDULED AN APPOINTMENT WITH GENE MESSER TOYOTA IN LUBBOCK, TX ON SEPTEMBER 9, 2017. I SHOWED THE RECALL NOTICE TO THE GUY AT THE SERVICE STATION AND WAS TOLD TO WAIT FOR A SECOND LETTER SAYING THAT PARTS ARE AVAILABLE. THE GUY DID NOT EVEN BOTHER TO ORDER THE PARTS. I WAS REJECTED RIGHT AWAY. I DON'T THINK ANOTHER LETTER IS SUPPOSE TO COME BECAUSE OF THE TIMELINE, BUT THAT WAS WHAT I WAS TOLD TO DO.

Electrical System
Filed Sep 6, 2017163,500 milesCA

WATER LEAKING FROM ENGINE COWEL GETTING INTO IGNITION COILS WHICH IS CAUSING ENGINE TO SHUDDER AND STOP SOMETIMES TOO. SEEMS TO BE A KNOWN TOYOTA ISSUE YET NOT BEING RECTIFIED BY MANUFACTURER. SEALS SEEM TO ALLOW WATER TO GET INTO THE IGNITION COILS HENCE THE ISSUE. VEHICLE IS STATIONARY WHEN FIRST OBSERVED THEN SHUDDERING AND MISFIRING OCCURRING AS VEHICLE IS BEING DRIVEN ALSO LEADING TO LOSS OF POWER AS ITS BEING DRIVEN WHICH IS QUITE DANGEROUS ON HIGHWAYS.

Service Brakes
Filed Aug 31, 201784,000 milesFL

I DRIVE A TOYOTA PRIUS 2010, I WAS DRIVING WHEN MY BRAKE, ABS, AND TRACTION CONTROL LIGHT CAME ON AT ONCE. WHEN I TRIED TO APPLY THE BRAKE IT WOULD TAKE A LOT OF FORCE FOR MY CAR TO STOP. I WENT TO THE TOYOTA DEALERSHIP TO GET IT CHECKED OUT AND THEY SAID PART NUMBER C1391 HAS TO BE REPLACED. TECH FOUND ABNORMAL LEAK IN ACCUMULATOR. THE ACCUMULATOR PUMP ASSEMBLY NEEDS TO BE REPLACED. WHICH WOULD COST ME 2,000 DOLLARS PARTS AND LABOR. THEY ALSO TOLD ME THEY MIGHT FIND OUT THAT THE MASTER CYLINDER MIGHT HAVE TO BE REPLACED AS WELL IF DAMAGED. WHICH WOULD BE 3,300 DOLLARS. SO WORST CASE SCENARIO IT WOULD BE OVER 5,000 WITH TAX TO FIX MY CAR. I NOTICED OTHER 2010 PRIUS MODELS WERE RECALLED FOR THE EXACT ISSUE BUT ONLY CERTAIN VIN NUMBERS. MY VIN NUMBER WASN'T INCLUDED. I FEEL LIKE IT SHOULD BE IF MANY OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE WITH THIS CAR. I CAN'T AFFORD OVER 2,000 IN REPAIRS LET ALONE 5,000.

Engine
Filed Aug 28, 2017167,000 milesCA

MY 2010 PRIUS WITH 167,000 HAS BEGUN BURNING ENGINE OIL AT A RATE OF ABOUT 1 QUART PER THOUSAND MILES. 9 WEEKS AFTER MY LAST OIL CHANGE AND THE ENGINE WAS DOWN 3 QUARTS OF OIL. MPG HAS GONE DOWN SLIGHTLY DURING THIS TIME AND NO CHECK ENGINE LIGHT OR LOW OIL PRESSURE WARNING LIGHTS CAME ON.

Fuel/Propulsion System
Filed Aug 28, 2017163,000 milesCA

HYBRID BATTERY COMPLETE FAILURE WHILE DRIVING. OWNED THE CARS 7 YEARS SINCE NEW.

Service Brakes
Filed Aug 22, 2017MI

BRAKE SLIPPING WHEN OVER THE MANHOLE AND LOST CONTROL EVEN NOT WET SURFACE. I INTENTIONALLY DROVE OVER SAME SPOT 4 TIMES ON 8/20/2017 AND EXACTLY SAME CONDITIONS HAPPEN.

Exterior Lighting
Filed Aug 14, 2017126,000 milesCA

HEADLIGHTS BURN OUT OFTEN AND ARE EXTREMELY DIM MAKING IT IMPOSSIBLE TO SEE WITHOUT USING BRIGHTS. LIGHTS ARE THE SAME STATIONARY AS WELL AS DRIVING

Exterior Lighting
Filed Aug 11, 201754,000 milesGU

THE HEADLIGHT BURN OUT VERY FREQUENTLY AND MOST RECENTLY THE SHOP INFORMED ME THAT THE LIGHT DOES NOT STAY IN THE ASSEMBLY BECAUSE THE HEADLIGHT ASSEMBLY HAS MELTED. I AM FORCED TO DRIVE WITHOUT HEADLIGHTS AND THIS IS VERY UNSAFE. NEW HEADLIGHT ASSEMBLIES COST AT A MINIMUM OF $100 EACH AND I AM HAVING PROBLEMS SHIPPING THE ITEMS TO GUAM WHERE I RESIDE.

Air Bags
Filed Aug 11, 2017IL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PEORIA TOYOTA DEALER, LOCATED IN PEORIA, IL, WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Service Brakes
Filed Aug 11, 201795,250 milesVA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES OPERATED INDEPENDENTLY WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO JACK TAYLOR TOYOTA ON 3750 JEFFERSON DAVIS HWY, ALEXANDRIA, VA 22305 WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT MENTIONED THE PRE COLLISION SYSTEM WAS DEACTIVATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,250.

Air Bags
Filed Aug 8, 2017156,000 milesIN

SRS LIGHT ILLUMINATED. TOYOTA DIAGNOSTIC COMPLETED AT LOCAL TOYOTA DEALERSHIP. DIAGNOSTIC INDICATED FAILURE OF SPIRAL CABLE (CLOCK SPRING)....SIMILAR TO OTHER TOYOTA VEHICLES THAT ARE PART OF A RECALL. CONTACTED TOYOTA 1-800-331-4331. PRIUS IS NOT PART OF THE RECALL, EVEN THOUGH IT SEEMS THAT IT HAS A SIMILAR FAILURE. TOYOTA LOGGED THE COMPLAINT.

Exterior Lighting
Filed Aug 1, 2017150,000 milesCA

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE'S LOW BEAM HEADLIGHTS WOULD FAIL APPROXIMATELY EVERY TWO MONTHS. THE CONTACT HAD TO REPLACE THE LOW BEAM LIGHTS APPROXIMATELY 20 TIMES SINCE 2010. THE CONTACT CALLED THE JEYES TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S LOW BEAM HEAD LAMPS FAILED AND THE LOW BEAM LIGHTING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Service Brakes
Filed Jul 26, 201777,500 milesFL

TRAVELING STRAIGHT FORWARD AT 40 MPH AND APPROACHING A RED LIGHT. IMMEDIATELY UPON DEPRESSING THE BRAKE PEDAL, AN ALARM SOUNDED AND THE ABS, BRAKE, AND TRACTION CONTROL WARNING LAMPS LIT UP ON THE DASHBOARD, AND MY PRIUS COMPLETELY FAILED TO BRAKE, CONTINUING UNABATED TOWARD THE OTHER VEHICLES STOPPED AT THE RED LIGHT. I BEGAN PUMPING THE BRAKES AND WAS ABLE TO BUILD UP PRESSURE AND SAFELY STOP WITHOUT COLLISION OR FURTHER INCIDENT. MY LOCAL TOYOTA DEALER DIAGNOSED THE PROBLEM AS A "BRAKE ACCUMULATOR INTERNAL LEAK. RECOMMEND REPLACE BRAKE ACCUMULATOR". THIS NEEDS TO BE RECALLED, THIS IS EGREGIOUSLY IRRESPONSIBLE BY TOYOTA, I EASILY COULD HAVE BEEN HURT OR KILLED.

Electrical System
Filed Jul 25, 201760,000 milesOK

BOTH FRONT DRIVER AND PASSENGER DOOR MOTORS HAVE WENT OUT. THUS HAPPENED LAST YEAR AND AFTER FURTHER READING IT IS A COMMON PROBLEM WITH ALL THEM. WE ONLY HAVE 65,000 MILES ON THIS CAR.

Seat Belts
Filed Jul 17, 201799,999 milesFL

THE MIDDLE AT TIMES AND THE SEAT BELT DIRECTLY BEHIND THE DRIVER DO NO STAY IN AND LOCK. I HAVE TAKEN IT BACK UP TO CARMAX WHERE I PURCHASED IT AND THE GUY SAID, "OH THE KIDS HAD SOME CANDY IN IT" HAHAHAHAHA NO SIR THATS WHERE MY ELDERLY MOTHER SITS WHEN I DRIVE HERE AROUND TOWN TO DO HER SHOPPING. I WAS VERY UNIMPRESSED THAT THEY DIDNT FIX SUCH A HUGE SAFETY ISSUE. PLEASE HELP!

Engine
Filed Jul 15, 2017120,000 milesOH

THE ENGINE IS NOW BURNING OIL AND MUST BE REPLACED. TOYOTA IS QUOTING ME OVER 3,000 IN PARTS.

Service Brakes
Filed Jul 13, 2017CA

ABS BRAKE LIGHT STAYS ON ALL TIME.REAR WHEEL GETS EXTREMELY HOT,

Service Brakes
Filed Jul 13, 2017140,000 milesOH

I WAS DRIVING ON THE FREEWAY. ALL OF A SUDDEN BRAKE, ABS AND SUCTION TRACTION LIGHT TURNED ON. AFTER THAT I HAVE TO PUSH MY BRAKE HARDER TO SLOW DOWN THE VEHICLE. I WAS ABLE TO DRIVE IT BACK HOME SAFELY. I TOOK IT TO THE DEALER WHO SAID I NEED TO REPLACE BRAKE MASTER CYLINDER WITH BRAKE BOOSTER. DOING RESEARCH I FOUND MANY OWNERS OF THE SAME MODEL CAR HAVE SAME PROBLEM AND SOME OF THE CARS ARE RECALLED BUT NOT ALL. I BELIEVE MOST OF 2010 TOYOTA PRIUS CAR HAVE ISSUES WITH BRAKE SYSTEM WHICH IS BAD FOR OUR SAFETY. IT CAN CAUSE SERIOUS HARM FOR OUR SAFETY. I REQUEST YOUR GOOD DEPARTMENT TO INVESTIGATE THE BRAKING ISSUES FOR 2010 TOYOTA PRIUS VEHICLE. AS A GOOD CITIZEN OF THE COUNTRY, I FELT I NEED TO DISCUSS THIS ISSUE WITH YOU.

Engine
Filed Jul 10, 2017296,000 milesMI

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY AND THE SERVICE VEHICLE WARNING INDICATOR WAS ILLUMINATED. THERE WAS ALSO AN ABNORMAL RATTLING NOISE WHEN IDLING. THE VEHICLE WAS TAKEN TO LABADIE TOYOTA (LOCATED AT 909 N EUCLID AVE BAY CITY, MI 48706) WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1707100976, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 296,000.

Electrical System
Filed Jul 6, 2017140,000 milesWI

THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL HAS CREATED A SHORT CIRCUIT AND NOW THE HORN NO LONGER WORKS. I AM CONCERNED THIS IS A SIMILAR PROBLEM AS OTHER 2010 TOYOTAS EXPERIENCED AND HAD THIS SAME PART RECALLED IN 2014 TO ENSURE THE AIRBAG WOULD GO OFF APPROPRIATELY IF NEEDED.

Electrical System
Filed Jul 6, 2017170,000 milesCA

I WAS DRIVING ON THE FREEWAY AT ABOUT 70 MPH WHEN THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST ALL POWER AND ABILITY TO ACCELERATE. IT COMPLETELY BEGAN TO DESCEND IN SPEED AND WITHIN 2 MINUTES CAME TO A COMPLETE SHUT DOWN. I COULD HAVE EASILY BEEN REAR ENDED HAD I NOT MOVED TO THE SIDE OF THE FREEWAY AS QUICKLY AS I DID.

Service Brakes
Filed Jul 6, 2017140,000 milesFL

ABS AND BREAK LIGHT LIT WHILE GOING 55 MPH. LOST ANTILOCK BREAK FEATURE. LOCAL PORT ST LUCIE TIRE AND BREAK DIAGNOSED BAD MASTER CYLINDER AND NITROGEN LEAK INTO BREAK LINES. FOUND RECALL ON SIMILAR 2010 PRIUS' DUE TO NITROGEN LEAKAGE INTO BREAK LINES

Exterior Lighting
Filed Jul 3, 2017WA

I REPEATEDLY MUST REPLACE MY LOW HEAD-BEAM LIGHTS IN MY 2010 PRIUS. THEY HAVE BEEN GOING OUT AT A RATE OF 2-4 TIMES A YEAR. I BUY MID TO HIGH RANGE QUALITY BULBS AND ARE VERY CAREFUL TO KEEP THE BULBS CLEAN DURING INSTALLATION. I NOTICE THERE ARE MANY PEOPLE WITH SIMILAR ISSUES. HOW CAN WE GET THIS ESCALATED TO TOYOTA!

Air BagsCrash1 injured
Filed Jun 27, 2017CA

*TAKATA RECALL I WAS INVOLVED IN A MAJOR CAR ACCIDENT DURING LUNCH HOUR ON THE 405 SOUTH FWY IN LOS ANGELES, CA. I WAS STRUCK BY A SEMI TRUCK WHO WAS MERGING INTO MY LANE AND WHILE I TRIED TO GET OUT OF HIS WAY BY SPEEDING UP. I WAS CLIPPED BY THE TRUCK AND MY CAR CAREENED INFRONT OF THE TRUCK AND WAS PUSHED BEFORE HE APPLIED HIS BRAKES. MY CAR THEN SPUN OUT OF CONTROL ACROSS ALL FWY LANES. I WAS HIT BY TWO OTHER ON COMING CARS BEFORE COMING TO A STOP IN THE CARPOOL LANE. ALL CARS INCLUDING THE TRUCK WERE DRIVING APPROXIMATELY 65-70 MPH BASED ON THE POLICE REPORT. MY FOOT WAS ON THE GAS THE ENTIRE TIME AS I SPUN OUT OF CONTROL. MY COMPLAINT IS REGARDING THE AIRBAGS. NONE OF THE SIDE OR FRONT AIRBAGS DEPLOYED AT THE TIME OF ALL IMPACTS. I HAD THE VEHICLE INSPECTED BY AN INDEPENDANT INSPECTION COMPANY AFTER CONTACTING TOYOTA. I HAVE YET TO HEAR BACK FROM TOYOTA EVEN THOUGH THEY HAVE HAD THE REPORT FOR ALMOST TWO MONTHS. I FINALLY RECEIVED THE REPORT FROM THE INSPECTOR AFTER THREATNING TO HAVE MY ATTORNEY CONTACT THEM. I DON'T KNOW HOW TO READ THE FINDINGS OF THE REPORT SINCE ITS ALL TECHNICAL ENGINEERING. I AM ATTACHING THE REPORT AND HOPE THAT SOMEONE IN YOUR DEPARTMENT CAN REVIEW IT AND FOLLOWUP. THANK YOU

Service Brakes
Filed Jun 21, 201785,000 milesAZ

ALL BRAKE LIGHTS COME ON (BRAKE, ABS AND TRACTION CONTROL) AND POWER ASSIST BREAKING STOPS WORKING AND BRAKES FEEL VERY WEAK. BRAKE ACTUATOR RUNS FREQUENTLY WHEN LIGHTS ARE NOT ON. THERE ARE MANY COMPLAINTS ONLINE AND TOYOTA CLAIMED THEY FIXED THIS ISSUE IN 2009 AND EXTENDED THE WARRANTY FOR 2009 AND EARLIER, BUT THE PROBLEM IS CLEARLY NOT FIXED.

Service Brakes
Filed Jun 19, 201795,000 milesHI

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE ABS, TRACTION CONTROL, AND BRAKE WARNING INDICATORS ILLUMINATED. THE DRIVER HAD TO APPLY EXTRA PRESSURE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT WITHIN THE VIN RANGE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Visibility/Wiper
Filed Jun 19, 201799,700 milesCA

REAR WINDSHIELD WIPER MOTOR WOULD NOT TURN OFF, EVEN AFTER THE FUSE WAS PULLED. THE DEALER SAID IT WAS A PROBLEM WITH THE WINDSHIELD WIPER MOTOR. THIS OCCURRED WHEN THE CAR WAS TURNED ON AND STOPPED WHEN THE CAR WAS TURNED OFF. THE NORMAL WIPER CONTROLS ON THE WIPER COLUMN DID NOT WORK. CHARGE TO REPLACE IT WAS $500.00

Service Brakes
Filed Jun 15, 2017104,900 milesFL

ABS LIGHT CAME ON. DIAG CODE: C1391. ABNORMAL LEAK IN ACCUMULATOR. THIS PROBLEM IS SIMILAR TO A RECALL ON PRIUS 2010 FOR ABS BRAKE ISSUE. HOWEVER, TOYOTA SAID THAT MY PRIUS IS NOT PART OF THE RECALL. I WOULD LIKE TO REQUEST TOYOTA TO FIX THIS PROBLEM FOR MY PRIUS 2010 SO THAT I CAN SAFELY DRIVE THIS CAR.

Service Brakes
Filed Jun 8, 2017MD

I CHANGE THE BRAKE BOOSTER TWICE AND HACE THE SAME PROBLEM. MY BRAKE PEDAL LOSS OF BRAKING ABILITY OR SLIPPING BRAKES AND THE WARNING BRAKE, ABS AND TRACTION LIGHT PERMANENTLY ON, AND NO CRUISE CONTROL WORKS AT ALL

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Toyota Prius → · Every Prius year → · How the figures are calculated →