THERE IS A COMMON PROBLEM WITH THE INSTRUMENT CLUSTER COMBINATION METER WHICH CONTAINS THE SPEEDOMETER DISPLAY. THIS CLUSTER TENDS TO MALFUNCTION WHEN THE VEHICLE IS TURNED ON. THE DISPLAY WILL NOT TURN ON WITH THE REST OF THE VEHICLE. THIS MALFUNCTION ALLOWS A DRIVER TO CONTINUE TO OPERATE THE VEHICLE, BUT WITHOUT THE SPEEDOMETER, ODOMETER, AND GEAR SHIFT DISPLAY. THIS IS A SAFETY ISSUE BECAUSE MANY PRIUS DRIVERS ARE DRIVING WITHOUT THE USE OF A SPEEDOMETER!!! TOYOTA ISSUED A 9 YEAR EXTENDED WARRANTY ON THIS MANUFACTURING DEFECT FOR THEIR 2ND GENERATION PRIUS MODELS. CLEARLY THIS IS EVIDENCE THAT THIS IS A VERY COMMON ISSUE. WITH 2ND GENERATION PRIUS SERIES (2003-2009) RAPIDLY AGING OUT OF THIS 9 YEAR EXTENDED CUSTOMER SUPPORT PROGRAM, THIS POSES AN EVER INCREASING CONSUMER SAFETY RISK TO THE GENERAL PUBLIC. REPAIR COSTS THE TRADE IN VALUE OF THE VEHICLE IS LESS THAN $3,000 WHILE THE REPAIR QUOTED BY MY LOCAL TOYOTA DEALERSHIP WAS $1028. THIS REPAIR COST HIGHLY DISCOURAGES OWNERS TO GET THIS FIXED. SINCE THERE IS LITTLE INCENTIVE TO INVEST IN THIS COSTLY REPAIR, I AM CONCERNED THAT MANY PRIUS DRIVERS ARE DRIVING WITHOUT A SPEEDOMETER! BY GOING THOUGH CONSIDERABLE EFFORT TO DETACH THE START BATTERY WHEN THIS PROBLEM SURFACES, THE COMPUTER SYSTEM IN THE DISPLAY CAN GO THOUGH A HARD RESET, AND TENDS TO OPERATE PROPERLY FOR A SHORT PERIOD OF TIME. THIS WOULD ALLOW AN INDIVIDUAL TO EASILY PASS A SAFETY INSPECTION, BUT THE CONSIDERABLE EFFORT TO GO THOUGH THIS PROCESS WOULD PREVEN
2007 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
HEADLIGHTS (LOW-BEAM) TURNED OFF RANDOMLY WHILE DRIVING AT NIGHT. FLICKING LIGHT SWITCH OFF AND BACK ON USUALLY TURNED LIGHTS BACK ON. FLICKING ON BRIGHTS AND THEN BACK TO LOW DIDN'T HELP.
HID HEADLIGHTS GO OFF WHILE DRIVING. TURNING OFF AND BACK ON WILL RESTART FOR A BIT. SOMETIMES THEY ARE DIM OR FLICKER BEFORE GOING OFF. I HAVE CHANGED THE BALLAST AND BULBS FOR BOTH SIDES MULTIPLE TIMES OVER THE PAST 5 YEARS WITHOUT A PERMANENT REPAIR. HAD ALL WORK REDONE WITH NEW TOYOTA PARTS ON 11/29 AND THEY ARE NOT WORKING AGAIN ON 12/1. APPARENTLY THIS IS A KNOWN DEFECT WITH THIS MODEL AND TOYOTA EXTENDED THE WARRANTY BUT THAT IS LONG SINCE PAST. THE VEHICLE IS UNUSABLE AFTER DARK AS THEY ARE NOW BOTH GOING OFF WITHOUT WARNING.
THE HEADLIGHTS ARE PRONE TO TURNING TO OFF RANDOMLY, SOMETIMES ONE SIDE, OTHER TIMES BOTH SIDES. AFTER TURNING THEM ON/OFF AT THE STEERING COLUMN THEY WILL COME BACK ON FOR A WHILE THEN THE ISSUE STARTS OVER. THIS PROBLEM OCCURS WITH THE VEHICLE EITHER MOVING OR IN THE STATIONARY MODE. NO HEADLIGHTS WHEN DRIVING AT NIGHT IS A DEFINITE SAFETY HAZARD. SO FAR, TOYOTA REFUSES TO FIX. THE LIGHTS WILL GO OUT ONE AT A TIME IF THE DRIVERS SIDE LIGHT GOES OUT BOTH LIGHTS HAVE GONE OUT. I GOT A WARNING TICKET FOR HEADLIGHT OUT BY OFFICER WHEN I TURNED THEM OFF AND BACK ON THEY CAME ON. NEXT DAY WENT TO INSPECTION STATION AND THE LIGHTS PASSED. HAVE INSPECTION REPORT AND WARNING TICKET. DATE OF INCIDENT 11/27/2017. REPLACED BULBS SEVERAL TIMES. VERY DANGEROUS TO HAVE BOTH LIGHTS GO OUT DRIVING 70 MPH.
WITHOUT WARNING, ONE OR BOTH OF THE HEADLIGHTS WILL GO OUT. IT CAN HAPPEN SHORTLY AFTER STARTING THE CAR OR AT OTHER RANDOM TIMES. THE PROBLEM HAS CONTINUED FOR MONTHS. REPLACING THE BULBS DID NOT FIX THE PROBLEM. PROBLEM CONTINUED WITH SAME FREQUENCY
AFTER I NOTICED THAT THE SUV SUFFICIENTLY AHEAD OF ME IN THE SAME LANE WAS STOPPING TO MAKE A LEFT TURN, I STARTED SLOWING DOWN WITH PLENTY OF SPACE. I GLANCED FOR A SECOND TO MY RIGHT SIDE TO CHECK SAFETY AROUND ANOTHER SET OF HEADLIGHTS. WHEN I FACED FORWARD I COULD SEE THAT I WAS GETTING TOO CLOSE TO THE ABOUT-TO-TURN CAR AHEAD OF ME. I IMMEDIATELY SLAMMED ON THE BRAKES, BUT THE CAR KEPT MOVING FORWARD AND SLAMMED INTO THE SUV'S REAR END. THANKFULLY THERE WERE NO PHYSICALLY INJURIES, BUT THE COLLISION CAUSED LOW/MODERATE DAMAGE TO THE SUV AND MAJOR DAMAGE TO MY PRIUS -- ENOUGH THAT THE RADIATOR WAS CLOBBERED, AND THAT MY CAR HAD TO BE TOWED. AT THE TIME OF THIS POST, THE REPAIR SHOP HAS NOT YET FINISHED EVALUATING IT AND REPORTING ON ALL THE DAMAGED PARTS AND THE ESTIMATE COSTS. PRIOR TO PURCHASING THIS VEHICLE ABOUT 9 MONTHS AGO, I HAD CHECKED FOR ACTIVE RECALLS BUT FOUND NONE, AND I CONFIRMED THE SAME SHORTLY AFTER THE PURCHASE. APPARENTLY, THOUGH, TOYOTA HAS NOT YET ISSUED A RECALL ON THE BRAKE SYSTEM EVEN AFTER MANY SIMILAR COMPLAINTS ABOUT SUCH A FAILURE DURING AN EMERGENCY NEED FOR A TOTAL STOP. I AM REALLY INTERESTED IN PURSUING FURTHER ACTION, POSSIBLY THROUGH LEGAL AVENUES.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 117,000.
WHEN THE TEMPERATURE DIPS BELOW 40 F, THE REAR GATE DOES NOT OPEN. THE RUBBER COVERING OF THE SWITCH TO LIFT THE GATE GETS VERY HARD AND DOES NOT RESPOND TO PRESSURE TO OPEN THE REAR LIFT GATE.
MY PASSENGER SIDE HEADLIGHT BULB GOES OFF SUDDENLY AND I HAVE TO SWITCH IT OFF AND ON AND IT WILL BACK ON FOR SOME TIME AND GOES OFF AGAIN. I PAID $ TO REPLACE THE HEADLIGHT BULB AND AFTER COUPLE OF MONTHS THE PROBLEM ARISE AGAIN AND THIS TIME IT'S BALLAST FAILURE WHICH I STILL DIDN'T FIX DUE TO HIGH COST. I NEED HELP IF TOYOTA CAN LOOK INTO THIS ISSUE WHICH DEALS WITH OUR DRIVING SAFETY.
6 MONTHS AGO HAD BOTH HEADLIGHTS REPLACED. TODAY ONLY THE HIGHBEAMS WORK.
THE HEADLIGHT RANDOMLY FLICKERS THEN GOES OUT. TURNING THE HEADLIGHTS OFF THEN ON WILL GET THE HEADLIGHT TO TURN BACK ON. THIS HAPPENS AT RANDOM TIMES AND IS DANGEROUS ESPECIALLY ON POORLY LIT ROADS IN THE DARK.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING UNKNOWN SPEEDS, THE INSTRUMENT CLUSTER WENT DARK AND FAILED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (TOYOTA OF REDLANDS, 921 NEW YORK ST, REDLANDS, CA 92374) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND REFERRED THE MANUFACTURER'S LEGAL DEPARTMENT PER THE CONTACT'S REQUEST. THE FAILURE MILEAGE WAS 191,000.
CLOCK SPRING WIRING HARNESS IN STEERING WHEEL GOING OUT. STARTED WITH NON-SAFETY ITEMS: A/C, DEFROST. NOW THE HORN DOES NOT WORK. OTHERS REPORT THAT AIR BAGS ARE ALSO CONNECTED TO THIS WIRING HARNESS WHICH IS FAILING. OTHER TOYOTA MODELS HAD RECALL BECAUSE CLOCK SPRING HARNESS CAUSED AIR BAGS TO FAIL
OUR CAR WAS STATIONARY ALL 3 TIMES THE INSTRUMENT CLUSTER WENT OUT, WHERE WE COULD NOT SEE WHAT GEAR WE WERE IN, THE SPEEDOMETER, ODOMETER OR FUEL GAUGE. ONE TIME, EVEN THOUGH WE PUSHED THE POWER BUTTON, THE CAR WOULD NOT TURN OFF. TOYOTA ADVISED THEY ISSUED A WARRANTY ENHANCEMENT, AFTER A TECHNICAL SERVICES BULLETIN WAS ISSUED, BUT WE DID NOT RECEIVE THE NOTICE. WE FEEL THE NHTSA SHOULD HAVE MADE THEM ISSUE A RECALL AS THIS IS NOT SAFE. TOYOTA TOLD US WE ARE PAST THE 9 YEAR ENHANCEMENT SO THEY ARE REFUSING TO PAY FOR THE REPAIR. ALTHOUGH WE HAVE NOT EXPERIENCED IT, WE WERE TOLD OTHERS HAVE BEEN IN A SITUATION WHERE THE CAR CONKED OUT ON THE INTERSTATE WHEN THEY WERE GOING 65 MPH. WE HOPE NHTSA WILL MAKE TOYOTA ISSUE A RECALL ON THIS DANGEROUS PROBLEM.
THE HEADLIGHTS MIGHT GO OFF WHEN I HAVE THEM ON. SOMETIMES ON THE DRIVERS SIDE SOMETIMES ON THE PASSENGER SIDE. IF I TURN THE HEADLIGHTS ON AND OFF THEY WILL COME BACK ON. SOMETIMES THIS HAPPENS A COUPLE OF TIMES IN A 1/2 TRIP SOMETIMES IT DOES NOT HAPPEN AT ALL. A LOOSE CONNECTION DOES NOT SEEM TO BE THE PROBLEM BECAUSE I CAN GO OVER BUMPS AND THE LIGHTS DON'T FLICKER OR GO OFF. THERE IS NO RHYME OR REASON, I WILL JUST BE DRIVING AND A HEADLIGHT WILL GO OFF AND WILL COME BACK ON IF I TURN THE HEADLIGHT SWITCH OFF THE BACK TO ON.
THE HEADLIGHTS FREQUENTLY SHUT OFF FOR NO APPARENT REASON, EITHER ONE OR THE OTHER OR BOTH. IT SEEMS TO OCCUR AT RANDOM, WHETHER IDLING OR WHILE IN MOTION. THE HEADLIGHTS WILL TURN BACK ON IF THE LIGHTS ARE SHUT OFF AND TURNED BACK ON, HOWEVER IT CAN BE DANGEROUS WHEN THE LIGHTS CAN BOTH SHUT OFF WHILE DRIVING ON A DARK ROAD AND THE CONSTANT TURNING OFF AND ON OF THE HEADLIGHTS WHILE DRIVING IS DISTRACTING AND POTENTIALLY DANGEROUS TO OTHER DRIVERS. I DON'T KNOW EXACTLY WHEN IT STARTED HAPPENING BUT IT HAS BEEN GOING ON FOR AT LEAST A YEAR.
HEADLIGHTS WILL RANDOMLY TURN OFF WHEN DRIVING OR PARKED. TURNING OFF AND THEN ON WILL WORK BUT ONLY FOR A SHORT TIME.
HEADLIGHT / HEADLIGHTS RANDOMLY GO OFF WHILE DRIVING. SO FAR HAVE COME BACK ON BY TURNING SWITCH OFF AND ON
GOOD YEAR WEATHERHANDLER FUEL MAXX TIRES WITH ONLY 9000 MILES DRY ROTTEN AND LOSS OF AIR AND COMING APART. DOT PJ19KY1R SOLD TO ME BY NATIONAL TIRE AND BATTERY FEB 9, 2016 MANUFACTURED JULY 16,3013 GOODYEAR WOULD NOT WARRANTY DEFECTS AND NATIONAL TIRE AND BATTERY WOULD NOT REPLACE. DUE TO DEFECTS IN THE TIRE. NATIONAL TIRE AND BATTERY PRORATED TIRES WITH 10/32 TREAD DEPTH ON ONE AND 9/32 ON THE REST. NEW TIRES THE COST TO ME WITH REPLACEMENT WAS THE SAME AS NEW. I WAS HAVING LOSS OF AIR IN THE TIRES DAILY. I KEPT THE OLD TIRES TO SHOW THE DEFECTIVE SIDEWALLS.
THE HEADLIGHTS CONSTANTLY GO OFF BY THEMSELVES SPORADICALLY. I NEVER KNOW WHEN THE ISSUE OCCURS ONLY IF I SEE MY HEADLIGHTS REFLECTED IN THE CAR IN FRONT OF ME DO I KNOW WHETHER ONE OF THE LIGHTS ARE OUT. TURNING THE LIGHTS OFF AND CLICKING THEM BACK ON TEMPORARILY RESOLVES THE PROBLEM, BUT IT IS A CONSTANT PROBLEM THAT IS UNSAFE AND SCARY AT TIMES BECAUSE IT CAUSES EXTREME VISIBILITY ISSUES. THIS HAS HAPPENED AT ANY TIME, WHILE I'M ON THE STREET, WHILE I'M PARKED AND ON THE HIGHWAY.
DURING BRAKE RATTLING SOUND HEARD. ABS BRAKE LIGHT YELLOW ON THE DASHBOARD.
DURING A CAR ACCIDENT ON A HIGHWAY, AND AFTER THE AIRBAGS DEPLOYED, A PROJECTILE AT HIGH VELOCITY ENTERED MY RIGHT HAND AND FRACTURED THE 5TH METACARPAL BONE. PER THE HAND SURGEON THAT REMOVED THE FOREIGN BODY, IT APPEARED TO BE A BLACK PIECE OF PLASTIC 1 CM LONG.
TAKATA ISSUE: I AM FILING THIS COMPLAINT ON BEHALF OF CAELA ERICKSON, MY SEVENTEEN-YEAR OLD GRAND-DAUGHTER. THE VEHICLE WAS RECENTLY PURCHASED USED AS HER FIRST-VEHICLE. THE FIRST TIME SHE DROVE IT AT NIGHT, THE HEADLIGHTS DIMMED AND THEN ACTUALLY TURNED OF! THIS WAS WHILE SHE WAS DRIVING ON A DARK AND WINDING BACK ROAD HERE IN THE OJAI VALLEY ON A BUSY HOLIDAY WEEKEND. THIS IS A VERY DANGEROUS SITUATION AND ONE THAT COULD HAVE HAD TRAGIC CONSEQUENCES. WHEN WE TOOK THE VEHICLE INTO THE LOCAL DEALERSHIP, WE WERE INFORMED THAT THERE HAD BEEN A CLASS ACTION SUIT SETTLEMENT YEARS BEFORE AND THAT, ALTHOUGH THE CAR HAD BEEN SOLD USED TO THE PREVIOUS OWNER THROUGH ANOTHER DEALERSHIP, THE REPAIR WORK HAD NOT BEEN DONE. WE WERE INFORMED THAT THE WORK REQUIRED TO COMPLETELY REPLACE BOTH HEADLIGHT SYSTEMS...WORK THAT MUST BE DONE TO MAKE THE CAR SAFE TO DRIVE AND THAT WILL COST NEARLY $1000.00...IS NO LONGER COVERED. THIS IS TOTALLY UNACCEPTABLE. IF THE PROBLEM WAS BAD ENOUGH TO BE COVERED IN A CLASS-ACTION SUIT, WHY DIDN'T THE ORIGINAL DEALERSHIP INSURE THAT THE VEHICLE WAS SAFE PRIOR TO RE-SELLING IT? IT SEEMS TO ME THAT AS THE SALES END OF THE TOYOTA CORPORATION, IT WAS THEIR RESPONSIBILITY TO HAVE CORRECTED THIS DANGEROUS PROBLEM PRIOR TO PUTTING IT BACK ON THE ROAD. I BELIEVE THIS INCIDENT IS AN EXAMPLE OF WHY THIS PROBLEM NEEDS TO BE UP-GRADED TO A RECALL! THERE SHOULD NOT BE A TIME LIMIT ON SAFETY ISSUES AND CONSUMERS SHOULD NOT BE PLACED IN DANGER AND/OR HAVE TO FOOT THE BILL FO
WHILE AT A STOP SIGN I TURNED ON MY BRIGHTS AND THE HEADLIGHTS WENT OUT FOR ABOUT 5 SECONDS THEN FLICKERED BACK ON. THE HEADLIGHTS HAVE BEEN FLICKERING RANDOMLY AS WELL.
THE CAR'S HID HEADLAMP JUST GOES OUT SPORADICALLY. SO FAR, IT IS "SOLVED" BY TURNING HEADLAMPS OFF AND ON AGAIN; BUT IT REPEATS ITSELF. THE FRONT RIGHT STRUT WAS BROKEN SHORTLY AFTER WE BOUGHT THE CAR (55 DAYS AGO) AND NEEDED REPLACEMENT. WE REPLACED STRUT.
I WAS DRIVING ABOUT 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SHIFTED INTO NEUTRAL. I TRIED TO PUT IT BACK IN DRIVE, BUT IT KEPT SHIFTING BACK INTO NEUTRAL. LUCKILY THERE WAS ENOUGH DISTANCE BETWEEN ME AND THE CAR BEHIND ME WAS THAT IT DIDN'T RESULT IN AN ACCIDENT. I HELD THE GEARSHIFT IN DRIVE WITH MY RIGHT HAND AND STEERED WITH MY LEFT UNTIL I WAS ABLE TO TURN OFF OF THE STREET INTO A PARKING LOT. I COULD NOT PUT THE CAR IN PARK. I PRESSED THE PARK BUTTON AND NOTHING HAPPENED. I TURNED THE CAR OFF, WAITED A MINUTE AND STARTED IT AGAIN. I COULD SHIFT INTO REVERSE, BUT IT CONTINUED TO POP BACK INTO NEUTRAL WHEN IN DRIVE. I HAD TO DRIVE HOME HOLDING THE GEARSHIFT IN DRIVE WITH ONE HAND.
TL* THE CONTACT'S DAUGHTER OWNED A 2007 TOYOTA PRIUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 55 MPH, SHE SUDDENLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT'S DAUGHTER ATTEMPTED TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT EYE, WHICH CAUSED SWELLING. THE CONTACT'S BOYFRIEND SUSTAINED BRUISES TO THE CHEST AREA. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AUTONATION FORD GULF FREEWAY (12227 GULF FWY, HOUSTON, TX 77034, (713) 489-2089), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
THE HEADLIGHTS COME ON BUT AFTER ABOUT TEN SECONDS THE LEFT LIGHT ONLY GOES OFF. IF I FLICK THEM OFF COMPLETELY AND THEN ON AGAIN THEY START THE PROCESS ALL OVER. THE LIGHT BULB WORKS BUT IT SEEMS TO BE SOMETHING TECHNICAL OR ELECTRICAL. THE CAR WAS IN MOTION WHEN THIS HAPPENED BECAUSE I WAS FOLLOWING MY MOTHER AND SHE PULLED OVER TO LET ME KNOW I WAS RUNNING ON JUST ONE HEADLIGHT AND A COP COULD PULL ME OVER FOR IT. I HAVE TO GET MY CAR INSPECTED AGAIN FOR LICENSE RENEWAL BUT WE HAVE TO FIX THIS FIRST!
ONE HEADLIGHT REPEATEDLY GOES OFF WHILE DRIVING. TURNING LIGHTS ALL THE WAY OFF AND THEN BACK ON TEMPORARILY RELIEVES THE PROBLEM. THE ISSUE OFTEN OCCURS WHEN BRAKING, BUT CAN OCCUR RANDOMLY WHILE IN MOTION. THIS HAS BEEN GOING ON WITH MY VEHICLE FOR YEARS.
I WAS DRIVING MY CAR IN THE DARK AND THE HEAD LIGHTS FAILED LEAVING ME DRIVING IN COMPLETE DARKNESS. WHEN I STOP MY CAR AND TURNED IT OFF AND BACK ON THE HEADLIGHTS COME BACK ON. I WAS DRIVING AT THAT MOMENT ON AN CIRCLE EXIT RAMP THAT HAD NO STREET LIGHTS; COMPLETE DARKNESS.
THE DASHBOARD WENT BLACK WITH NO VISIBILITY TO SPEED, FUEL TANK GAUGE, OR OTHER INSTRUMENTS IN THIS PANEL. ALSO, CAR WOULD NOT POWER OFF. THE INSTRUMENT PANEL WENT DARK WHILE I WAS DRIVING ON A CITY STREET. THE ENGINE POWER DOWN PROBLEM OCCURRED IN MY DRIVEWAY UPON MY RETURN FROM MY CITY USE.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. SEVENTEEN DAYS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO PERFORMED AN OIL CHANGE AND CHECKED THE TIRE PRESSURE. ONE WEEK LATER, THE FAILURE RECURRED AND THE TIRE GAUGE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN RECOMMENDED THAT THE HYBRID BATTERY MIGHT BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYBRID BATTERY NEEDED TO BE REPLACED WITH A 12-VOLT REGULAR BATTERY. THE BATTERY WAS NOT REPLACED. TWO HOURS LATER, WHILE THE CONTACT WAS DRIVING, THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR STARTED TO BLINK. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE AND CALLED AAA. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE TWO HOLES AT THE BOTTOM OF THE ENGINE. THE TECHNICIAN ALSO FOUND A PIECE OF METAL THAT FRACTURED FROM THE ENGINE. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000.
THE RUBBER HANDLE OF THE REAR LIFTGATE LATCH HAS "MELTED" INTO THE OPERATING PART OF THE LATCH, MAKING IT TOTALLY INOPERABLE IN THE WINTER, AND COOLER MONTHS. THIS IS NOT DUE TO EXPOSURE TO HEAT EXTREMES - THE CAR HAS ALWAYS BEEN GARAGED IN A NORTHERN PART OF THE US, WHERE SUMMER TEMPERATURES RARELY EXCEED 80 DEGREES. IN AN EMERGENCY IN THE WINTER, THERE IS NO WAY TO MAKE USE OF THE HATCHBACK. THE OPERATION IS PROBLEMATIC IN THE SUMMER - SOMETIMES IT CAN BE FORCED OPEN, SOMETIMES NOT. IT HAS TAKEN A FEW YEARS FOR THE LATCH TO BECOME INOPERATIVE; IT BECAME INCREASINGLY DIFFICULT TO OPEN OVER THE LAST SEVERAL YEARS, AND STICKY BLACK RESIDUE TRANSFERRED TO HANDS TOUCHING IT FOR THOSE YEARS. THIS IS NOT NORMAL WEAR AND TEAR; CLEARLY DEFECTIVE RUBBER WAS USED.
ON NUMEROUS OCCASIONS I HAVE BEEN PULLED OVER FOR FAULTY HEADLAMPS BUT AS SOON AS I POWER THE LIGHTS OFF AND BACK ON THE BULB IS OPERATIONAL. I HAVE TAKEN THE CAR TO TOYOTA MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THEY ARE TELLING ME TO REPLACE THE ENTIRE WIRING FOR A PROBLEM THAT HAS BEEN POSTED PUBLICLY SINCE THE 2006 MODELS CAME OUT. THIS SHOULD BE COVERED BY A RECALL AS IT IS UNSAFE. THE LIGHTS GO OFF WHILE THE CAR IS STILL OR IN MOTION. NOTE I BOUGHT THE CAR USED IN 2010 BUT IT'S CLEAR THAT THIS HAS BEEN AN ISSUE SINCE THE CAR WAS NEW BASED ON THE WEB FORUMS I HAVE BEEN READING.
WHEN THE CAR IS TURNED ON AND THE HEADLIGHTS ARE TURN ON, A FEW SECONDS LATER THE HEADLIGHT ON THE LEFT HAND SIDE GOES OFF. WHEN TURNED OFF AND BACK ON AGAIN, THEY TURN RIGHT BACK ON. THE SAME THING HAPPENED ON THE ROAD (FREEWAY TO BE EXACT). HAVE TO KEEP TURNING IT OFF AND BACK ON TO BE ABLE TO SEE THE ROAD CLEARLY. TRIED REPLACING LIGHTBULB BUT STILL HAVING THE SAME PROBLEM HAPPENING. SCARED TO DRIVE CAR AT NIGHT WITH MY CHILDREN BECAUSE THIS CAN CAUSE AN ACCIDENT.
ON WARMER DAYS THE CAR WILL NOT STAY IN GEAR AND WILL MOVE INTO NEUTRAL BY ITSELF. THIS HAPPENS IN DRIVE AND REVERSE. IT ALSO DOES NOT GO INTO PARK FROM NEUTRAL. THIS HAPPENS REGULARLY, AND HAPPENS MOST OFTEN WHEN THE CAR IS STARTING TO MOVE FROM A STANDSTILL AND DRIVE OR REVERSE ARE FIRST ENGAGED. THE CAR STARTS TO MOVE AND THEN POPS INTO NEUTRAL AND STOPS ACCELERATING.
THE HEADLIGHTS WILL FLICKER OUT WITHOUT WARNING WHILE DRIVING ON THE ROAD AT NIGHT. SOMETIMES IT'S ONE AND SOMETIMES IT'S BOTH (WHICH IS A SCARY OCCURRENCE ON A WINDY ROAD AT NIGHT). IT ALSO DOES IT WHILE IT'S IDLE AND STATIONARY. I'VE CHANGED THE BULBS AND I KNOW IT'S NOT A CONNECTION ISSUE BECAUSE THE QUICK FIX IS TURNING YOUR LIGHTS ON AND OFF QUICK. THEY COME BACK ON BUT NOT FOR LONG. IT SEEMS TO BE A MANUFACTURER MALFUNCTION. I'M SEEING HUNDREDS OF EXACT COMPLAINTS ONLINE FOR THE SAME VEHICLE. I'M NOT SURE WHAT ELSE TO DO. THANK YOU.
HEADLIGHT FAILURE! WELL DRIVING NEAR MY NEIGHBORHOOD THE HID HEADLIGHTS SUDDENLY SHUT OFF CAUSING ME TO LOSE FOCUS ON THE ROAD FOR A BRIEF MOMENT PUTTING PEDESTRIANS AT RISK. TO GO FROM THE ILLUMINATION OF A HIGH INTENSITY DISCHARGE TO NOTHING IS VERY UNSAFE. I HAVE READ MULTIPLE FORUMS THIS IS NOT A ONE-TIME OCCURRENCE AND FROM WHAT I'VE READ YOU GUYS ARE WELL AWARE OF THIS PROBLEM AND HAVE YET TO ISSUE A RECALL. MAY I ASK WHY?
DRIVER SIDE HEADLIGHT WILL INTERMITTENTLY TURN OFF. WHEN THE DRIVER SIDE HEADLIGHT GOES OUT IF THE HEAD LIGHTS ARE TURNED OFF AND BACK ON THE DRIVER SIDE WILL BE ON FOR A FEW MINUTES.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT A PLASTIC PIECE FROM THE DOOR PREMATURELY MELTED FROM AN UNKNOWN LOCATION, WHICH MELTED INTO THE DOOR LATCH. THE FAILURE MADE IT EXTREMELY DIFFICULT TO USE THE LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
DRIVERS SIDE HEADLIGHT WENT OUT RANDOMLY WHILE DRIVING FOR 3-4 DAYS, THEN FAILED ENTIRELY AND WAS REPLACED AT DEALERSHIP.
TRAVELING STRAIGHT AHEAD, ~30MPH ON CITY STREET , FRONT TIRE (MICHELIN DT008-35670-MI, 185/65R15) BLEW FOR UNKNOWN REASON. CAR SWERVED TO RIGHT INTO UTILITY POLE, REMOVING RIGHT FRONT WHEEL, WHEEL CONNECTIONS, FENDER, HEADLIGHT. (CAR "TOTALED" BY INSURER.) STEERING WHEEL AIRBAG ACTIVATED. DRIVER (SOLE OCCUPANT) SUFFERED FRACTURES OF RIGHT HAND, WRIST, 3 RIBS AND STERNUM, APPARENTLY DUE TO IMPACT OF AIRBAG. DRIVER WAS WEARING BELT/HARNESS.
INTERIOR LIGHTS ARE EXTREMELY DIM. AFFECTING TONS OF PRIUS OWNERS. SHIFT KNOB WAS WORKING AND HAS NOT GONE OUT AS WELL. TOO EXPENSIVE TO REPLACE THE LIGHT BULB IN SHIFTER KNOB. NO SOLUTION FOR INTERIOR DIMMED LIGHTING THAT LOTS OF PEOPLE ARE COMPLAINING ABOUT. DEALER SAID THEY KNOW OF THE ISSUE AND IT EXISTS IN ALL 2007 TOYOTA PRIUS MODELS.
READING ABOUT THE HEADLIGHT ISSUE, ALSO EXISTS ON MY CAR. HAS BEEN THIS WAY SINCE I BOUGHT IT WITH 148K MILES ON IT. I HAD THE ONE HEADLIGHT DIE THING HAPPEN. DEALERSHIP SAID THEY KNEW ABOUT THE ISSUE BUT THAT IT WASN'T PART OF A RECALL. I HAD TO GET LOWER VOLTAGE AFTERMARKET HEADLIGHTS TO GET 2 TO WORK AT THE SAME TIME AND TO AVOID THE $400 COST OF REPLACEMENT BULBS. REDICULOUS. I WAS AFRAID THE HEADLIGHT LEFT ON WOULD SHUT OFF AS WELL. YOU'D THINK TOYOTA WOULD TAKE RESPONSIBILITY FOR AN ISSUE OCCURING ON ALL THEIR SAME TYPE OF CAR, BUT THEY HAVEN'T. VERY DISAPPOINTING. SORRY, EVEN WITH ONE HEADLIGHT HID BLUISH LIGHT, STILL HARD TO SEE. WE REALLY NEED TWO WORKING LIGHTS AND NO STRESS WHEN IT COMES TO REPLACEMENT. THIS SHOULD BE AN EASILY AFFORDABLE EXPERIENCE, BUT ITS NOT. READ ON THE WEB, LOTS OF OTHER PEOPLE ALSO HAVE THIS ISSUE AND IT DOESN'T GO AWAY.
HEAD LIGHTS TURNOFF WHILE DRIVEN THE CAR ANY MOMENT AT NIGHT UNABLE TO SEE THE ROAD.CAR IS BURNING OIL TOO FAST WITH ONLY 70000 MILES.
MY HEADLIGHTS KEEP GOING OUT FOR NO REASON. THE BULBS ARE NOT BURNED OUT BUT THEY WILL GO OUT AND I HAVE TO TURN THEM OFF AND BACK IN. IT MAKES DRIVING AT NIGHT VERY DANGEROUS.
THE RIGHT HEADLIGHT TURNS ON AND THEN AT SOME POINT WHILE DRIVING GOES OUT. I HAVE CHANGED THE HEADLIGHT AND IT DID NOT SOLVE THE PROBLEM. IT IS A LOT OF MONEY TO DEAL WITH DIAGNOSTICS, BUT THE PROBLEM ISN'T RESOLVED. IT IS A SAFETY HAZARD TO ONLY HAVE ONE HEADLIGHT WORKING. TOYOTA SHOULD BE PAYING FOR THESE MALFUNCTIONS BECAUSE ACCIDENTS CAN BE THEIR FAULT FOR SUCH A SAFETY VIOLATION. THERE ARE MANY OTHER PEOPLE THAT ARE EXPERIENCING THE SAME THING. THIS HAPPENS EVER TIME I TURN ON MY HEADLIGHTS FOR THE LAST YEAR TRYING TO RESOLVE IT. IT COULD HAVE BEEN FOR LONGER AND I NEVER NOTICED BECAUSE THE LIGHTS TURN ON INITIALLY.
MY RIGHT HEADLAMP HAS BEEN INTERMITTENT FOR A COUPLE YEARS. IT WOULD RESOLVE IF I TURNED HEADLIGHTS ON AND OFF, IT HAS BECOME MUCH MORE OF A PROBLEM IN FREQUENCY. I LIVE RURAL WITHOUT STREET LAMPS AND IT IS BECOMING MORE DANGEROUS. I WAS DRIVING ON A COUNTRY ROAD AND HIT A DEER.
I PURCHASED A TOYOTA PRIUS FROM TOYOTA SUNNYVALE, ADDRESS: 898 W EL CAMINO REAL, SUNNYVALE, CA 94087 PHONE: (408) 469-4907. INTERMITTENTLY THE DRIVERS DASH DISPLAY DOESN'T TURN ON AND IT IS DIFFICULT TO TURN OFF THE CAR. THE SPEEDOMETER, GAS INDICATOR, WARNING INDICATORS DO NOT LIGHT UP. THE FIRST FAILURE OCCURRED IN 2014, AAA REPLACED THE BATTERY, DISCONNECTING THE ACCESSORY 12 VOLT BATTERY CAUSES A RESET AND CLEARS THE INTERMITTENT FAILURE. SINCE THEN THE PROBLEM HAS OCCURRED 5-6 TIMES. I CONTACTED TOYOTA AMERICA AND WAS GIVEN A CASE #1612 272 228, IN DECEMBER 2016. I ALSO SEARCHED ONLINE AND FOUND OUT THIS IS A KNOWN TOYOTA PROBLEM AND IS THE PART CALLED A COMBINATION METER. TOYOTA PROVIDED AN EXTENDED 9 YEAR WARRANTY ON THIS PROBLEM, FURTHER TOYOTA MOTOR SALES, USA SENT A LETTER TO DEALERS (COPY ATTACHED) TO NOTIFY TOYOTA CUSTOMERS THAT THERE MIGHT BE THIS INTERMITTENT PROBLEM, I NEVER RECEIVED A MAILED LETTER. I ALSO PURCHASED MAINTENANCE AT THE DEALERSHIP AND WAS NEVER TOLD OF THIS INTERMITTENT PROBLEM. SINCE MY INITIAL CALL TO TOYOTA MOTOR SALES, USA, I'VE BEEN IN CONTACT WITH SAMANTHA ELKINS (408-716-1881) AT THE DEALERSHIP AND I HAVE SEEMED TO REACHED AN IMPASSE, THE DEALERSHIP REQUIRES THAT THEIR TECHNICIANS DUPLICATE THE PROBLEM AND FURTHER WANT TO CHARGE ME FOR THE DIAGNOSIS LABOR (1 OR MORE HOURS AT $175/HOUR). IF IT WAS AN OBVIOUS PROBLEM THE MAINTENANCE VISITS SHOULD HAVE SHOWED IT. AS IT'S AN KNOW INTERMITTENT FAILURE, IT DOESN'T MAKE SENSE TO TAKE THE CAR TO
I WAS DRIVING DOWN THE ROAD AT 65 MPH WHEN THE ELECTRONIC INSTRUMENT PANEL WENT BLANK I COULD NO LONGER TELL HOW FAST I WAS GOING, HOW MUCH FUEL I HAD LEFT OR IF ANY OF THE WARNING LIGHTS ( LOW TIRE, LOW OIL, RUNNING HIGH TEMPERATURE, ETC. ) WERE ON. THE DISPLAY ORIGINALLY WENT OUT IN 2010 BUT THE TOYOTA DEALERSHIP TOLD ME HOW TO CORRECT IT. IT HAS HAPPENED 2 MORE TIMES SINCE THEN THE LATEST BEING THE THIRD. THIS TIME IT HAS RENDERED THE CAR UNSAFE AND UNDRIVEABLE. I FOUND OUT SEARCHING THE INTERNET THAT TOYOTA HAS BEEN AWARE OF THIS PROBLEM SINCE 2009. SITING T-SB-0172-09 COMBINATION METER INTERMITTENT DISPLAY WHICH AFFECTED PRIUS FROM 2004 TO 2009, FOR 3 YEARS 36000 MILES. IN 2012 THEY ISSUED A WARRANTY ENHANCEMENT PROGRAM FOR THE SAME PROBLEM COMBINATION METER INTERMITTENT DISPLAY AND THEN BECAME 9 YEARS FROM DATE OF FIRST USE OR BEFORE SEPTEMBER OF 2013 WITH UNLIMITED MILEAGE. SINCE IT WAS A WARRANTY ENHANCEMENT INSTEAD OF A RECALL THEY DID NOT SEND NOTICES TO EVERYONE WITH PRIUS ABOUT THIS DEFECT. SINCE NOTICE WAS NOT SUPPLIED I WAS ONE OF I AM SURE QUITE A FEW WHO FELL THROUGH THE CRACKS. I CONTACTED TOYOTA ABOUT THE SITUATION AND WAS INFORMED THAT TOYOTA WOULD DO NOTHING TO CORRECT THE PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →