TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD-ON BY ANOTHER VEHICLE. THE FRONT AND SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT INJURED HER CHEST AND NECK AREA. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT A REPRESENTATIVE WOULD CALL THE CONTACT WITH AN UPDATE ON THEIR INVESTIGATION. THE FAILURE MILEAGE WAS 19,000. UPDATED 6/4/09 *CN THE CONSUMER'S WIFE WAS INJURED. UPDATED 06/09/09.*JB
2007 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
PASSENGER SIDE HID HEADLAMP SHOWING INTERMITTENT FLICKER/FAILURE AFTER ONLY 2.5 YEARS AND 30K MILES. TURNING LIGHTS OFF AND BACK ON TEMPORARILY RESOLVED THE ISSUE. TWO CONFIRMED OCCURRENCES, POSSIBLY MORE UNKNOWN. *TR
I OWN A 2007 TOYOTA PRIUS WITH HID HEADLIGHTS- THE HEADLIGHTS INTERMITTENTLY GO OUT. IT CAN BE VERY DANGEROUS AT NIGHT. IT SEEMS TO BE A COMMON PROBLEM WITH THESE LIGHTS AND CARS. *TR
DRIVER'S SIDE HEADLIGHT GOES OUT WHILE DRIVING. I HAVE BEEN PULLED OVER BY POLICE AND GIVEN 2 VERBAL WARNINGS. WHEN I NOTICE THE LIGHT IS OUT I TURN THE LIGHTS OFF THEN ON AND THE LIGHT WILL ILLUMINATE AGAIN. I AM NOW NOTICING THAT THE HEADLIGHT WILL "TURN OFF" ANYWHERE FROM 15 MINUTES TO 1 HOUR AFTER TURNING ON. MY PASSENGER HEADLIGHT WAS REPLACED WHILE STILL UNDER WARRANTY (6 MONTHS AGO @ APPROX 33,000 MILES). I NOW WONDER IF BOTH HEADLIGHT WERE GOING OUT WITHOUT MY KNOWLEDGE? (I HAVE FOG LIGHTS AND DRIVE IN THE CITY). I AM NOW AT 42,000 MILES. (I DRIVE APPROX 2,000/ MONTH). SO WITHIN A 6 MONTH PERIOD BOTH LIGHTS HAVE TO BE REPLACED. UNFORTUNATELY, I AM NOW OUT OF THE STANDARD WARRANTY AND I WILL HAVE TO PAY $400+ OUT OF POCKET TO REPAIR. *TR
INTERMITTENT FAILURE OF HID HEADLIGHT BULB. LIGHTS AT STARTUP, BUT TYPICALLY FAILS WITHIN 5 MINUTES. ON AND OFF AGAIN WITH NO DISCERNIBLE PATTERN. MORE OFF THAN ON AS TIME GOES ON. *TR
PASSENGER SIDE HEADLIGHT GOES OFF INTERMITTENTLY. IF I NOTICE THE HEADLIGHT IS OUT I CAN TURN MY LIGHTS OFF THEN BACK ON AND THE HEADLIGHT THAT WAS OUT WILL COME BACK ON. I NOTICED IT FOR THE FIRST TIME A COUPLE OF DAYS AGO. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS DIM SOON AFTER THEY ARE ACTIVATED. AFTER DRIVING FOR A WHILE, THE DRIVER'S SIDE LIGHT WOULD DIM. CURRENTLY, BOTH PASSENGER AND DRIVER'S SIDE HEADLIGHTS FAIL. THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN AN ATTEMPT TO GET REPAIRED BY THE MANUFACTURER. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 42,000.
FAILURE OF TOYOTA PRIUS HID HEADLAMPS, PROBLEM IS INTERMITTANT AND LEAVES ME "DRIVING IN THE DARK." *TR
ON MULTIPLE OCCASIONS ONE OR BOTH OF THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS HAVE GONE OUT WITHOUT WARNING. THE LIGHTS COME BACK ON WHEN I TURN THE LIGHT CONTROL COMPLETELY OFF AND THEN TURN IT BACK ON. THE LIGHTS WILL THEN WORK FOR AWHILE BEFORE TURNING OFF AGAIN. THERE IS NO ALARM OR NOTICE THE HEADLIGHTS HAVE GONE OFF. I REPORTED THE PROBLEM TO TOYOTA (800-331-4331) TWO WEEKS AGO. WHEN AND IF THEY RETURN MY CALLS, IT'S TYPICALLY RIGHT BEFORE THE PERSON CALLS GOES HOME FOR THE DAY. ON MULTIPLE OCCASIONS, I HAVE CALLED AND THERE HAVE BEEN "COMMUNICATIONS ERRORS" ON THE TOYOTA END. THEY TELL ME SOMEONE WILL CALL WITHIN 24-72 HOURS AND WE START ALL OVER AGAIN. IN MY OPINION, THEY ARE AVOIDING ME. *TR
I OWN A 2007 TOYOTA PRIUS AND THE HEADLIGHTS INTERMITTENTLY TURN OFF. I CAN TURN THE HEADLIGHT SWITCH OFF AND BACK ON AND IT USUALLY CORRECTS THE PROBLEM. I TOOK IT TO THE TOYOTA DEALERSHIP AND THEY ORDERED NEW BULBS SAYING THEY WERE GOING OUT. THE BULBS ARE HID BULBS AND THE DEALERSHIP SAID HID BULBS GO OFF INTERMITTENTLY JUST BEFORE THEY GO OUT. THIS DOES NOT SOUND LIKE IT IS REASONABLE. ALSO, I HAVE RESEARCHED THIS PROBLEM ON MANY DIFFERENT SITES AND LOCATED HUNDREDS OF THREADS THAT DESCRIBE THE SAME PROBLEM. MOST REFER TO THE COMPUTER BEING THE PROBLEM AND HAVING THE BULBS REPLACED PRIOR TO THE COMPUTER REPLACED DOES NOT CORRECT THE PROBLEM. *TR
2007 TOYOTA PRIUS HID HEADLIGHT FAILURE - I'VE ONLY HAD THE CAR FOR LESS THAN 2 YEARS AND UNDER 40,000 MILES, AND BOTH HEADLIGHT HAVE BEEN SHUTTING OFF INTERMITTENTLY. MY HEADLIGHTS WERE TURNING OFF AT A NUMBER OF POINTS WHILE DRIVING ON DARK ROADS, WHICH RESULTED IN CONSIDERABLY UNSAFE DRIVING CONDITION; LUCKILY NO ONE WAS EVER HURT. THE COST OF REPLACING THE BULB IS ASTRONOMICAL - MY DEALERSHIP QUOTED ME $300 FOR REPLACING ONE BULB. *TR
1. AFTER I OPENED THE AUTOMATIC ELECTRIC GARAGE DOOR AND WAITED FOR MY WIFE TO ENTER FROM OUR HOME AND SEAT HERSELF IN THE FRONT PASSENGER SEAT I STARTED THE VEHICLE, GEARED IT INTO REVERSE TO PREPARE TO BACK OUT OF OUR ATTACHED INDOOR GARAGE. 2. AS I STARTED TO BACK UP, PROCEEDING NOT MORE THAN ABOUT 18 INCHES, WE HEARD A LOUD EXPLOSIVE SOUND ACCOMPANIED BY A TREMOR AND SHATTERING GLASS AT THE SAME MOMENT. IMMEDIATELY I SHUT OFF THE ENGINE AND BOTH OF US EXITED THE VEHICLE. WE DISCOVERED THAT THE RIGHT REAR GAS PRESSURIZED STRUT HAD EXITED WITH SUCH FORCE THROUGH THE REAR HATCHBACH TRUNK LID WINDOW SHATTERING THE GLASS AND THE IMPACT OF THE STRUT HAD DAMAGED THE METAL RAILING OF THE GARAGE DOOR. HAD ANYONE BEEN IN THE PATH OF THE STRUT THEY COULD HAVE BEEN KILLED. THE BACK OF THE VEHICLE WAS AT LEAST TWO FEET INSIDE THE OPEN GARAGE DOOR. THE REAR TRUNK LID DID NOT COLLIDE WITH ANY PART OF THE GARAGE DOOR. THERE WERE NO INJURIES. 3. UPON MY INSISTENCE THE VEHICLE WAS TOWED TO OUR DEALER FOR INSPECTION. AND EVENTUALLY REPAIRED. I HAVE MOST OF THE OLD PARTS AT MY HOME. *TR
THE DRIVER SIDE HEADLIGHT HAS BEEN REPLACED THREE TIMES ON A CAR LESS THAN TWO YEARS OLD, AND IT IS STILL NOT WORKING ALL OF THE TIME. *TR
HEADLIGHT DRIVER'S SIDE HAS SAME PROBLEM AS PASSENGER SIDE HEADLIGHT HAD (NOVEMBER 2008) WHICH IS IT WINKS OUT ON OCCASION. HEADLIGHT WILL TURN BACK ON WHEN THE HEADLIGHT SWITCH IS TURNED OFF AND BACK ON AGAIN BUT WILL GO OUT AGAIN. NO RHYME OR REASON AS TO WHEN IT HAPPENS. STARTED TO OCCUR AT 45,000 MILES. *TR
LEFT HEADLIGHT IS INTERMITTENTLY FAILING. NIGHT DRIVING SAFETY IS IMPAIRED BY THIS. CURRENTLY, 1 BULB IS INTERMITTENT, BUT IF BOTH FAIL... THIS IS A HUGE PROBLEM. HAPPENS MOST TIMES THE CAR IS USED, BUT NOT FOR SURE. WHEN IT FAILS, I CAN USUALLY FIX IT BY TURNING THE CAR OFF, AND BACK ON AGAIN. LOCAL DEALER SWAPPED THE LEFT AND RIGHT BULBS, NOW PROBLEM IS ON THE RIGHT. THIS INDICATES THAT THE BULB IS THE PROBLEM, NOT THE 'BALLAST' / COMPUTER. BACKGROUND: HID HEADLAMPS REQUIRE HIGH VOLTAGE TO START, AND MEDIUM VOLTAGE TO OPERATE. A COMPUTER OR BALLAST DOES THIS VOLTAGE CONTROL. PRIUS WITH HID HAVE A HUGE NUMBER OF FAILURES IN THIS AREA. TOYOTA IS STONEWALLING, AND WON'T FIX UNLESS YOU'VE BEEN A LOYAL CUSTOMER OF SOME DEALERSHIP. THIS IS A SAFETY ISSUE, AND, IN MY MIND, SHOULD HAVE NOTHING TO DO WITH LOYALTY, OR CHANGE IN RESIDENCE, OR ANYTHING. I BOUGHT THE CAR USED [ W/37K MILES ON IT, IN MAY 08 ], AND AN EXTENDED WARRANTY [ TOYOTA 'EXTENDED CARE' ]. I'VE SINCE MOVED TO CANADA, ALTHOUGH I DO DRIVE THIS IN THE US. *TR
NO REAL EVENTS LEADING UP TO THIS FAILURE, BUT ALL OF A SUDDEN THE FRONT PASSENGER HID HEADLAMP ON MY 2007 PRIUS (67,000 MILES OR SO) HAS STARTED FLICKERING AND NOW NOT FUNCTIONING AT ALL. I UNDERSTAND THESE FAILURES ARE NOT SUPPOSED TO OCCUR, ESPECIALLY THIS SOON, AND THE REPLACEMENT COST IS EXORBITANT. *TR
THE PASSENGER SIDE HEADLIGHT TURNS OFF INTERMITTENTLY AT NIGHT. COMES ON AND GOES OFF RANDOMLY, EVEN WHEN ON A FLAT SURFACE OR SITTING STILL. RECENTLY I WAS DRIVING ON A DARK, WINDING ROAD AND IT WENT OUT PRESENTING AN EXTREMELY DANGEROUS CONDITION. ACCORDING TO THE DISCUSSION BOARDS, THIS IS A VERY COMMON INDICATION AND VERY EXPENSIVE REMEDIATION ITEM WHICH WILL PREVENT MANY FROM FIXING DURING OUT CURRENT ECONOMIC CRISIS. I AM VERY WORRIED ABOUT MY WIFE DRIVING AT NIGHT IN THIS CAR DON'T WANT MY CHILDREN IN IT AT NIGHT. THIS IS A VERY SERIOUS ISSUE IN THAT THE DRIVER COULD HIT SOMETHING RESULTING IN INJURY TO THE OCCUPANTS, OR ANOTHER CAR COULD BECOME CONFUSED BY THE HEADLIGHT FAILURE RESULTING IN AN INCIDENT. AGAIN, THE MESSAGE BOARDS ARE LOADED WITH DISCUSSION ON THIS ITEM. *TR
HID HEADLAMPS ON MY 2007 TOYOTA PRIUS DO NOT FUNCTION PROPERLY. FOR THE PAST SEVERAL MONTHS THEY HAVE FLICKERED OFF AND ON. TURNING THE LIGHT OFF AND THEN ON, WHILE DRIVING CORRECTED THE PROBLEM FOR A WHILE. NOW ONE LAMP ONLY STAYS ON FOR 1 MINUTE OR LESS. THE OTHER STILL GOES OFF AND WILL TURN BACK ON IF THE LIGHTS ARE TURNED OFF AND THEN BACK ON. TOYOTA'S RESPONSE IS TO WANT TO CHARGE ME $350 FOR A NEW BULB OR OVER $1000 FOR A CONTROLLER BOARD FOR THE COMPUTER. FROM WHAT I HAVE READ ON LINE MY CAR IS NOT THE ONLY PRIUS WITH THIS PROBLEM. WE NEED A RECALL NOW BEFORE SOME ONE'S LIGHTS FAIL AT NIGHT AND THEY DIE! *TR
HEADLIGHTS ON 2007 TOYOTA PRIUS GO OUT AND THEN COME BACK ON WHEN THE ENGINE IS TURNED OFF AND THEN BACK ON. SEVERAL MONTHS AGO THIS HAPPENED WITH THE PASSENGER SIDE VEHICLE AND A TOYOTA DEALERSHIP REPAIRED THIS AT NO COST. NOW IT IS HAPPENING WITH THE DRIVER SIDE HEADLIGHT AND A TOYOTA DEALERSHIP WILL NOT FIX THIS BECAUSE THE WARRANTY IS UP. THE WARRANTY WAS UP ON THE FIRST HEADLIGHT BUT ISSUE WAS FIXED AT NO CHARGE. THIS IS A SAFETY ISSUE AND THIS IS A COMMON COMPLAINT. *TR
HEADLIGHTS SHUT OFF RANDOMLY AFTER DRIVING ABOUT 15 TO 30 MINUTES. SOMETIMES IT'S THE RIGHT SOMETIMES THE LEFT SOMETIMES BOTH. I TOOK THE CAR TO THE DEALER TO HAVE IT REPAIRED. THE BULBS WERE $186.00 EACH, THE COMPUTER SENSORS WERE $360 EACH. I READ ON LINE THAT THIS IS A RECURRING PROBLEM IN PRIUS AND SOME SIENNAS AND THAT IT CAN HAPPEN AGAIN! *TR
2007 TOYOTA PRIUS WITH 44,000 MILES. LEFT HEADLIGHT GOES OUT INTERMITTENTLY. WORKS AGAIN IF I TURN HEADLIGHTS OFF AND THEN BACK ON AGAIN. SOMETIMES HAPPENS VERY FREQUENTLY OTHER TIMES LESS FREQUENTLY. WHEN I TURN HEADLIGHTS ON, THE LEFT OR DRIVERS SIDE HEADLIGHT FLICKERS. TOYOTA DEALER CONFIRMS THERE IS A PROBLEM WITH MY HID HEADLIGHTS THEY SAY IT IS MY PROBLEM TO WORK OUT WITH TOYOTA CORPORATE. *TR
DRIVER SIDE HID HEADLIGHT WOULD INTERMITTENTLY TURN OFF & IF MANUALLY TURNED OFF & ON AGAIN SOMETIMES WOULD TURN ON AGAIN. I DIDN'T REALIZE THE CAR HAD THIS PROBLEM FOR SOME TIME BUT WHEN I DID, I BROUGHT TO DEALER ON 4/30/08 & THEY COULD NOT DUPLICATE CONCERN. BROUGHT BACK TO DEALER ON 5/7/08 & THEY KEPT GUESSING (THEY CLAIM BALLAST$269, BULB$323.95 & LABOR$85) AS TO WHAT THE PROBLEM WAS. ON 5/9/08, I BROUGHT TO AN OUTSIDE MECHANIC WHO CHANGED HID MODULE FOR $$200 + $250 LABOR. NOW ON 3/02/09 I HARDLY REALIZED LIGHT WAS OUT INTERMITTENTLY AGAIN. BROUGHT TO ANOTHER MECHANIC ON 4/2/09 CHANGED LIGHT BULB FOR $166.95 + $48.74 LABOR AFTER HAVING TO CUSTOM FABRICATE LIGHT BECAUSE BULB ORDERED ACCORDING TO VIN# FROM DEALER HAD A DIFFERENT CONNECTION. I HAVE A DANGEROUS CONDITION THAT I'M NOT SURE HAS BEEN CORRECTED YET AFTER INCURRING BIG EXPENSES. I ALMOST GOT A TICKET BY A POLICE OFFICER FOR THE LIGHT BEING OUT. *TR
2007 TOYOTA PRIUS HEADLIGHTS CONTINUALLY BURNOUT WITHIN 3 MONTHS. AFTER READING MANY-MANY CONSUMER COMPLAINTS CONCERNING THE HEADLIGHTS CONTINUALLY BURNING OUT, I CAN NOW ADD MYSELF TO THIS LIST. MY 2ND LIGHT BULB ON THE SAME PASSENGER SIDE HAS BURNED OUT. TOYOTA IS OBVIOUSLY HAVING THESE BULBS MADE FROM AN INFERIOR SUPPLIER! PLEASE READ ALL THE CONSUMER COMPLAINTS ON THE PRIUS ON NHTSA WEBSITE ALONG WITH PRIUS CHAT WEBSITES. 1000'S OF COMPLAINTS ON THESE HEADLIGHTS! I WANT NEW HEADLIGHTS INSTALLED AT NO COST FROM TOYOTA OR FULL REIMBURSEMENT FOR THE 2 I'VE ALREADY PUT IN THE PAST 3 MONTHS! *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCES REDUCED BRAKING ABILITY IN RAINY WEATHER CONDITIONS. ON ONE OCCASION, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 19,000.
2007 TOYOTA PRIUS HEADLIGHTS FAILURE. LIGHTS FLICKER ON AND OFF DURING DRIVING. SOMETIMES GO OFF AND STAY OFF, SOMETIMES DON'T GO OFF FOR DAYS. I WAS ON THE INTERSTATE A FEW NIGHTS AGO AND BOTH LIGHTS WENT OUT. I SLOWED DOWN AND PULLED OVER AND AT THE SAME TIME TURNED THE LIGHT SWITCH OFF AND ON AGAIN AND THE LIGHTS CAME BACK ON. THE LIGHTS ON THE VEHICLES BEHIND ME GAVE ME ENOUGH LIGHT TO PULL OFF THE ROAD, BUT WHAT IF THERE WAS NOT A VEHICLE BEHIND ME? THE LOCAL TOYOTA DEALERSHIP STATES BULBS ARE BLOWN AND QUOTE ME A PRICE OF $525.00 AND THEY TELL ME THAT BLOWN HEADLIGHTS ARE NOT COVERED UNDER EXTENDED WARRANTY. MY COMPLAINT IS THAT IF THE HEADLIGHTS WERE BLOWN, WHY DO THEY WORK SOMETIMES. AND WHAT IF SOMEONE'S LIGHTS FAIL AND THEY CAN'T SEE HOW TO GET OFF THE HIGHWAY IN TIME TO PREVENT AN ACCIDENT? *TR
DRIVING AT NIGHT,MY HEADLIGHT( DRIVER SIDE),WILL SOMETIMES GO OUT. IF I TURN THE LIGHTS OFF AND THEN BACK ON THE HEADLIGHT WILL COME BACK ON. *TR
HEADLIGHTS RANDOMLY GO ON AND OFF. CAR MILEAGE IS NOW 18,000. DEALER WANTS OVER $400 PER HEADLIGHT! *TR
HID HEADLIGHTS ON 2007 PRIUS HAVE FAILED INTERMITTENTLY. THE PROBLEM IS CORRECTED WHEN I TURN OFF THE HEADLIGHTS AND TURN THEM BACK ON. THIS HAPPENS ON A RANDOM BASIS AND IS CONTINUING. *TR
HID HEADLIGHTS FLICKER OFF WHILE DRIVING MY VEHICLE. THE LIGHTS WILL TURN BACK ON, IF I TURN THE LIGHTS OFF AND BACK ON. AT FIRST SIGN OF PROBLEM VEHICLE ONLY HAD 36,000 MILES ON IT, SECOND SIGN OG PROBLEM VEHICLE HAD 46,000 MILES. I HAVE BEEN PULLED OVER BY THE POLICE. *TR
DRIVER WAS ON A LOCAL ROAD, ACCELERATED AND TURNED LEFT TO PULL INTO A COMMERCIAL PARKING LOT, THEN APPLIED BRAKES WHEN THE FRONT TIRES LEFT THE ROAD AND MADE CONTACT WITH THE PARKING LOT ENTRANCE (SLIGHT CONCRETE CURB BETWEEN ASPHALT ROAD AND LOT). THE BRAKE PEDAL DEPRESSED FULLY WITH LITTLE RESISTANCE, AND NEITHER THE REGENERATIVE BRAKING SYSTEM NOR THE BRAKE PADS WERE ACTIVATED. AFTER APPROXIMATELY TWO SECONDS, THE REGENERATIVE BRAKING SYSTEM APPLIED, BRAKING THE CAR NORMALLY. NO VISIBLE INDICATORS WERE NOTICED ON THE DASHBOARD. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HIGH INTENSITY (HID) HEADLIGHTS WOULD BECOME INOPERABLE INTERMITTENTLY. THE DEALER STATED THAT THERE WAS A WIRE DEFECT THAT CAUSED THE SHORTAGE IN THE HEADLIGHTS. THE FRONT DRIVER'S SIDE HEADLIGHT WAS REPLACED FOR $400 AT THE CONTACT'S EXPENSE. LESS THAN SIX MONTHS LATER, THE PASSENGER SIDE HEADLIGHT WAS REPLACED. IN ADDITION, THE ENTIRE LIGHTING ASSEMBLY WAS REPLACED FOR $350 AT THE CONTACT'S EXPENSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS LESS THAN 48,000. UPDATED 04-17-09 UPDATED 04/21/09.*JB
THE FRONT HEADLIGHTS ON MY 2007 PRIUS INTERMITTENTLY GO OUT WHILE DRIVING. THE PROBLEM OCCURS WITH BOTH THE DRIVER AND PASSENGER SIDE HEADLIGHTS. ONCE THE HEADLIGHTS ARE TURNED OFF AND BACK ON, THE HEADLIGHTS RESUME WORKING. THE ISSUE HAS OCCURRED FOR APPROXIMATELY 6 MONTHS, BEGINNING AROUND SEPTMBER, 2008. THE VEHICLE HAS ALMOST 44,000 MILES, THE ISSUE BEGAN AT APPROXIMATELY 37,000 MILES. TOYOTA DEALERSHIPS AND THE CORPORATE CASE MANAGER HAVE REFUSED TO COVER THE ESTIMATED $400.00 REPAIR UNDER THE EXTENDED WARRANTY. I HAVE BEEN TOLD I MUST REPLICATE THE PROBLEM AT THE DEALERSHIP IN ORDER TO RECEIVE AN AFTER WARRANTY REVIEW FOR "ASSISTANCE" WITH THE REPAIR. AS THE ISSUE IS RANDOM AND INTERMITTENT, THIS WILL REQUIRE ME TO DRIVE TO THE DEALERSHIP WITH ONE OR BOTH HEADLIGHTS OUT, WHICH CREATES AN UNACCEPTABLE SAFETY RISK. TOYOTA CLAIMS THAT THIS IS THE CUSTOMER'S RESPONSIBILITY TO PAY FOR THE REPAIR. I MAINTAIN THAT THE VEHICLE IS TOO NEW AND LOW IN MILEAGE TO EXPERIENCE HEADLIGHT ISSUES. THIS IS A DEFECTIVE HEADLIGHT PROBLEM AND TOYOTA REFUSES TO TAKE RESPONSIBILITY FOR THE SAFETY ISSUE. *TR
THE FRONT HEADLIGHTS OF THE 2007 PRIUS (AND FROM RESEARCH EVERY MODEL YEAR OF THE PRIUS) TURN OFF WHILE DRIVING. FLICKING THE ON/OFF SWITCH MAKES THEM TURN BACK ON, BUT THEN THEY TURN OFF AGAIN. THIS IS A CHRONIC PROBLEM NOT SOLVED BY BULB REPLACEMENT, HEADLIGHT UNIT REPLACEMENT OR FUSE REPLACEMENT. IT IS A HUGE SAFETY HAZARD BECAUSE IT MAY LEAVE YOU DRIVING WITHOUT LIGHTS AT NIGHT AND THE UNITS SHOULD BE RECALLED. *TR
THE HEADLIGHTS AND TAILLIGHTS ON MY 2007 TOYOTA PRIUS SHUT OFF WITHOUT WARNING. SOMETIMES THE ISSUE CAN BE CORRECTED BY TURNING THE LIGHTS OFF AND ON AGAIN, BUT NOT ALWAYS. WHILE I WAS RECENTLY DRIVING ON A TWO-LANE HIGHWAY WITH NO STREETLIGHTS, MY PRIUS' HEADLIGHTS/TAILLIGHTS SHUT OFF WITHOUT WARNING LEAVING ME IN THE DARK WITH NO WAY TO SEE. I WAS ABLE TO PULL OFF THE ROAD, BUT I CONSIDER THIS A SERIOUS SAFETY ISSUE. WHEN I CONTACTED THE DEALER, THEY SAID THEY WOULD NOT COVER THE COST OF ANY REPAIR SINCE HEADLIGHTS ARE NOT COVERED UNDER WARRANTY AND MY CAR IS NO LONGER UNDER WARRANTY. THE SERVICE QUOTE WAS $1,800 WHICH I PLAN ON PAYING TO CORRECT THE SERIOUS SAFETY ISSUE. TOYOTA IS AWARE OF THE ISSUE PER THEIR TECHNICAL SERVICE BULLETIN: T-SB-0030-08 "HID HEADLIGHT SYSTEM - DIAGNOSTIC TIPS". *TR
THE HEADLIGHT ON MINE TOYOTA PRIUS IS INTERMITTENT. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING BETWEEN 45-50 MPH ON NORMAL ROAD CONDITIONS AT NIGHT, THE LOW BEAM HEADLIGHTS WERE ACTIVATED. SUDDENLY, THE PASSENGER SIDE HEADLIGHT FAILED WITHOUT WARNING AND DECREASED VISIBILITY. IN ADDITION, THE DRIVER'S SIDE HEADLIGHT WAS NONFUNCTIONAL. THE FAILURES OCCUR SPORADICALLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 64,000. UPDATED 03-27-09 *BF THE CONSUMER STATED BOTH HEADLIGHTS KEPT GOING OUT. HE HAD TO TURN THE SWITCH OFF THEN ON AGAIN. UPDATED 03/31/09. *JB
I HAVE A TOYOTA PRIUS 2007 THAT HAS TRAC ( TRACTION CONTROL) . IT HAS CAUSED ME TO SLIDE OFF THE ROAD AND LOSE CONTROL ON ANY SLICK SURFACE. I HAVE A PATIENT WHO JUST TOTALED HER PRIUS ON AN ICY ROAD AND SHE HAD BEEN HAVING THE SAME PROBLEMS WITH LOSS OF TRACTION DUE TO TRAC. *TR
2007 TOYOTA PRIUS WITH HID HEADLIGHTS INTERMITTENTLY FAILING. FIRST ONE SIDE THEN THE OTHER AND THEN BOTH ON A FREQUENT BASIS. THERE HAVE BEEN NO ACCIDENTS IN MY CASE BUT THERE HAS BEEN ONE NEAR MISS AS I WAS DRIVING DOWN A COUNTRY ROAD EARLY IN THE MORNING WHEN THEY BOTH SUDDENLY WENT OUT. THIS ISSUE HAS BEEN DISCUSSED FOR LONGER THEN A YEAR ON SEVERAL ON-LINE FORUMS/ BOARDS AND YET TOYOTA HAS YET TO RESPOND. I AM A DISABLED VETERAN AND CAN'T AFFORD THE $2000.00 TOYOTA IS WANTING TO REPLACE FAULTY EQUIPMENT THAT IS LESS THEN 3 YEARS OLD AND HAS A COMMON FAILURE RATE. *TR
HEADLIGHTS HAVE FAILED 3 TIMES - DEALER CHARGES $100 TO CHANGE THE BULBS. CAR IS STILL UNDER FACTORY WARRANTY. *TR
IN MID-FEBRUARY THE DRIVER'S SIDE HID (HIGH INTENSITY DISCHARGE) LIGHT BULB ON MY 2007 PRIUS BEGAN INTERMITTENTLY GOING OUT. IT WOULD BE ON WHEN THE CAR WAS STARTED THEN AFTER SEVERAL MINUTES IT WOULD TURN OFF. WHEN THE CAR WAS RESTARTED THE BULB WOULD COME BACK ON, AGAIN FOR A CERTAIN NUMBER OF MINUTES. TWO DAYS AFTER REPLACING THE BULB ON MARCH 2 THE PASSENGER SIDE HEADLIGHT BEGAN EXPERIENCING THE SAME PROBLEM. THIS IS A POTENTIALLY SERIOUS SAFETY ISSUE AS THE HEADLIGHTS WORK FINE WHEN YOU FIRST START UP THE CAR BUT GO OUT WHILE DRIVING - WHICH COULD SUDDENLY LEAVE YOU WITHOUT HEADLIGHTS AT HIGHWAY SPEED. THIS CAR WAS BOUGHT IN JULY OF 2007, SO IS LESS THAN 2 YEARS OLD. WARRANTY REPLACEMENT WAS DENIED AS THE CAR HAS >36,000 MILES. THIS APPEARS TO BE A KNOWN AND FAIRLY COMMON PROBLEM WITH THE PRIUS: HTTP://PRIUSCHAT.COM/FORUMS/PRIUS-TECHNICAL-DISCUSSION/26884-HEADLIGHT-OUT.HTML. *TR
I HAVE A 2007 TOYOTA PRIUS WITH 45000 MILES. RIGHT HEADLIGHT CONTINUES TO GO OUT. IF I TURN THE LIGHTS OFF THEN BACK ON IT WILL WORK. THE DEALER WANTS $300 TO REPLACE THE LIGHT. *TR
I WAS ALMOST SMASHED BY A SNOWPLOW TODAY BECAUSE MY 2007 TOYOTA PRIUS' TRAC TRACTION CONTROL REMOVED ALL POWER FROM THE FRONT WHEELS THUS BRINGING ME TO A DEAD STOP IN A BUSY INTERSECTION. THIS OCCURRED ON SNOW/ICE. THERE IS NO EXCUSE FOR LOSING POWER TO THE WHEELS EVEN IF THEY ARE SPINNING. THE VEHICLE "SENSED" THAT ONE WHEEL HAD SPUN AND PROCEEDED TO PROGRESSIVELY SHUT DOWN POWER TO THE FRONT WHEELS. I NEARLY WET MY PANTS WHEN THIS HAPPENED IN FRONT OF AN ON-COMING VDOT SNOWPLOW. THIS WAS A NEAR CRASH/DEATH/INJURY INCIDENT. IT HAPPENED OVER AND OVER AGAIN ALL DAY. I SEARCH THE INTERNET LATER ABOUT IT AND FOUND THIS: HTTP://WWW.CONSUMERAFFAIRS.COM/NEWS04/2008/01/PRIUS_WINTER.HTML TOYOTA'S RESPONSE IS AT THE BOTTOM OF THE ARTICLE. I THINK THEY ARE DOWNPLAYING A BIGGER ISSUE. A SIMPLE SEARCH ON THE INTERNET AND YOU CAN FIND STORY AFTER STORY JUST LIKE MINE. TOYOTA NEEDS TO FIX THIS.*TR
2007 PRIUS PROBLEMS - HEADLIGHTS AND TAIL LIGHTS UNEXPECTEDLY AND RANDOMLY SHUT OFF. I CAN GET THE TAIL LIGHTS TO COME BACK ON BY MILDLY SMACKING THE SIDE PANEL NEAR THE LIGHT. I'VE CHECKED THE BULB CONNECTIONS AND THEY ARE CLEAN AND TIGHT WITH NO EXPOSED OR LOOSE WIRES. THE ONLY WAY TO GET THE HEADLIGHTS TO COME BACK ON IS TO TURN OFF THE HEADLIGHTS AND TURN THEM BACK ON. TOYOTA DEALER SAYS THEY CAN\'T REPEAT THE PROBLEM. MY WIFE AND I ARE GOING TO TAKE VIDEO ON THE NEXT OCCURRENCE. WE HAVE SUBSEQUENTLY BEEN PAYING ATTENTION TO OTHER PRIUS ON THE ROAD. QUITE A FEW ARE DRIVING WITH ONE OR BOTH TAIL LIGHTS OUT! I ALSO NOTE THAT THERE ARE MANY COMPLAINTS ABOUT THIS PROBLEM ON-LINE. THIS IS A SAFETY DEFECT. TOYOTA NEEDS TO TAKE RESPONSIBILITY AND STOP MESSING AROUND WITH OWNERS! *TR
FOR THE PAST FEW MONTHS MY DRIVERS SIDE HEADLIGHT HAS BEEN GOING OUT. IT COMES BACK ON IF I FLICK THE HEADLIGHTS POWER OFF THEN ON AGAIN. RECENTLY IT HAS BEEN GETTING WORSE, HAPPENING EVERYTIME I AM DRIVING AT NIGHT. THIS IS UPSETTING BECAUSE I HAVEN'T EVEN HAD MY CAR FOR 2 YEARS, AND I GET MY VEHICLE REGULARLY MAINTAINENCED EVERY 5,000MI AS RECOMMENDED WITH MY EXTRA CARE WARRANTY. *TR
MY FRONT HEADLIGHTS GO OUT INTERMITTENTLY. NOT AT THE SAME TIME AND NOT DUE TO HITTING A BUMP IN THE ROAD. RAIN, HEAT, COLD DO NOT SEEM TO MATTER. THIS STARTED, AS FAR AS I KNOW, IN OCTOBER 2008. MY CAR HAD 37,000 MILES ON IT. BECAUSE A HEADLIGHT WAS OUT, I RECEIVED A FIX IT TICKET, HOWEVER, WHEN I TOOK IT TO GET FIXED, THE HEADLIGHT WAS WORKING AGAIN. SINCE THAT TIME BOTH HEADLIGHTS HAVE GONE OUT AND BACK ON A FEW TIMES. *TR
I OWN 2007 TOYOTA PRIUS. HEADLIGHTS HAVE STARTED GOING OUT STARTING ABOUT 40K MILES. SOMETIMES 1 LIGHTS, SOMETIMES BOTH. DEALER WANTS $300 PER LIGHT PLUS LABOR TO REPLACE. SAYS NOT COVERED UNDER EXTENDED WARRANTY. SEVERAL WEB SITES LIST SAME COMPLAINT FROM OWNERS OF 2006 & 2007 (IN THE HUNDREDS IF NOT MORE). OTHERS STATE THEY'VE HAD LIGHTS REPLACED & ISSUE CONTINUES. HAVE ALSO READ THIS IS A COMPUTER CHIP ISSUE THAT HAS BEEN FIXED IN NEWER MODELS BUT TOYOTA DOESN'T ACKNOWLEDGE. I DRIVE VERY EARLY IN THE MORNING & HAVE A 2ND JOB DOING DELIVERIES IN THE EVENINGS. MANY TIMES I'M DRIVING & THE LIGHTS WILL DIM OR 1 LIGHT WILL GO OUT (RANDOM AS TO WHICH LIGHT) OR BOTH LIGHTS WILL GO OUT. THIS IS VERY DANGEROUS, ESPECIALLY ROADS WITHOUT STREET LIGHTS. I NOW HAVE A SPOT LIGHT IN MY CAR THAT'S PLUGGED IN SO I CAN GET SOME LIGHTING TO GET TO THE SIDE OF THE ROAD. PRIUS OWNERS HAVE FOUND THAT TURNING THE LIGHTS OFF & BACK ON WILL SOMETIMES GET THEM TO WORK AGAIN. WITH MINE, SOMETIMES THEY WORK AGAIN FOR A FEW MINUTES, SOMETIMES LONGER. I NEVER KNOW WHEN IT'S GOING TO HAPPEN. I ALSO LIVE IN MD WHERE BY LAW WE'RE REQUIRED TO HAVE LIGHTS ON IN THE RAIN. WHAT RECOURSE DO WE HAVE AS CONSUMERS TO GET TOYOTA TO FIX THIS ISSUE ON 2006/2007 PRIUS MODELS? I DON'T HAVE THE FUNDS TO REPLACE HEADLIGHTS AT THE COST BY THE DEALER. I'VE TRIED TO REPLACE ON MY OWN FOLLOWING DIRECTIONS IN THE OWNER'S MANUAL, BUT YOU CAN'T ACTUALLY GET TO THE LIGHTS WITHOUT REMOVING PART OF THE CAR. I'VE NEVER HEARD OF A
I HAVE A 2007 PRIUS PACKAGE 6 WHICH HAS A FAULTY HEADLIGHT. I HAVE SEARCHED SEVERAL FORUMS, MOST NOTABLY (HTTP://PRIUSCHAT.COM/FORUMS/CARE-MAINTENANCE-TROUBLESHOOTING/34584-HEADLIGHT-PROBLEM-2.HTML) WHERE THERE ARE OVER 100 ENTRIES OF PEOPLE HAVING THE SAME ISSUE. HID HEADLIGHTS FAILING FOR NO APPARENT REASON. TOYOTA SAYS IT IS NOT COVERED UNDER WARRANTY WHICH IS ABSURD. I JUST GOT A TRAFFIC TICKET BECAUSE OF THIS. *TR
AT 4:45 PM ON 2/5/2009 , I DROVE MY 2007 TOYOTA PRIUS WEST ON SW ANDOVER ST. IN SEATTLE WA. I SLOWED AS I MADE A RIGHT TURN TO PARK PERPENDICULAR TO THE STREET WITH A 6 FOOT HIGH CHAIN-LINK FENCE IN FRONT OF ME ON TOP OF A RETAINING WALL. THE BOTTOM OF THE WALL IS 6 FEET BELOW STREET LEVEL ON A PAVED PARKING AREA. AS THE PRIUS APPROACHED THE FENCE, I BRAKED TO STOP, BUT THE CAR DID NOT SLOW ,SO I FLOORED THE BRAKE. THE CAR HIT A FENCE POST, PULLING IT OUT OF ITS MOUNT AND THEN THE CAR MOVED OVER THE TOP OF THE WALL PUSHING THE POLE AND FENCE OVER ITS HOOD & ROOF,. THE FRONT OF THE PRIUS DROPPED TO THE AREA BELOW THE WALL WHILE THE REAR REMAINED ON THE TOP. THE FENCE MESH STRETCHED BUT SLOWED THE PRIUS'S FORWARD MOVEMENT AND KEPT THE REAR FROM GOING OVER THE WALL.. THE DASHBOARD WAS STILL LIT AND I LOWERED THE ELECTRICAL WINDOWS AND YELLED FOR HELP. THE FIRST ARRIVAL TOLD ME TO "TURN OFF THE CAR". THIS IS SIGNIFICANT BECAUSE THE ONLY WAY HE COULD HAVE KNOWN THE CAR WAS RUNNING WAS IF HE HEARD THE SOUND OF THE PRIUS'S GASOLINE ENGINE THAT ONLY KICKS IN AT HIGHER SPEEDS. I OPENED THE DOOR AND JUMPED DOWN TO THE PAVEMENT. THE POLICE CAME AND MADE A REPORT. I DID NOT RECEIVE A CITATION. THE PRIUS WAS EXTRACTED BY A TOW COMPANY AND HAULED AWAY. FORTUNATELY I RECEIVED NO PHYSICAL INJURY. THE CHAIN LINK FENCE WAS TRULY A SAFETY NET. ON 2./12/ 2009, MY INSURANCE COMPANY , USAA, DECLARED MY PRIUS "TOTALED" AND MADE A SETTLEMENT PAYMENT. I THOUGHT PERHAPS MY BRAKES HAD FAILED. I HAD MY
RIGHT HID HEADLAMP GOES OUT WHILE DRIVING. TURNING LIGHTS OFF THEN ON BRINGS IT BACK FOR A SHORT PERIOD OF TIME. LAST NIGHT, BOTH LIGHTS WENT OUT ON A DARK MOUNTAIN ROAD IN THE RAIN. TOYOTA SAYS "BULBS" ARE NOT COVERED. THIS SEEMS TO BE AN ISSUE WITH THE HID HEADLAMPS ON THE PRIUS AND TOYOTA SHOULD BE FORCED TO REPAIR THEM. *TR
HID HEADLIGHTS GO OUT FOR NO APPARENT REASON....SOMETIME DRIVES SIDE, SOME TIME PASSENGER SIDE, SOMETIMES BOTH...IF TURNED OFF THEN BACK ON THE LIGHT COME BACK ON........SOMETIMES FOR LONG TIME SOMETIMES FOR MINUTES THEN GO THROUGH AGAIN...2007 TOYOTA PRUIS 45,000 MILES...........VERY DANGEROUS. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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