Page 34 of 41 · complaints 1,651–1,700 of 2,004

2007 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed Sep 22, 200930,000 milesGA

TL* THE CONTACT OWNS A 2007 TOYOTA PRUIS. THE CONTACT STATED THAT INTERMITTENTLY WHILE DRIVING THE HEAD LIGHTS FAIL; WHICH REDUCES VISIBILITY. AN IMPAIRMENT OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF VEHICLE CRASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. HE IS IN THE PROCESS OF HAVING THE HEAD LIGHTS REPLACED AT AN EXPENSE OF $800.00. THE FAILURE MILEAGE WAS 30,000. THE CURRENT MILEAGE WAS 53,000. UPDATED 10/20/09*JB

Exterior Lighting
Filed Sep 22, 200935,000 milesGA

I WAS DRIVING DOWN THE ROAD AT NIGHT IN MY 2007 TOYOTA PRIUS AND BOTH HEADLIGHTS WENT OUT. EVERY TIME I DRIVE AT NIGHT ONE OF THE LIGHTS WILL GO OUT. THIS IS A ROUTINE THING WITH THE CAR. I TOOK THE CAR TO THE DEALER AND THEY SAID THEY KNOW ABOUT THE PROBLEM BUT IT IS NOT A SAFETY ISSUE. TOYOTA SAID IT WOULD COST ME OVER $800.00. *TR

Exterior Lighting
Filed Sep 22, 200960,000 milesMN

LEFT HEADLIGHT FAILURE 2007 PRIUS. WE ARE NOT GETTING SATISFACTION FROM TOYOTA. THE DEALER TELLS US IT WILL COST $220 DOLLARS PER LIGHT. HE SAID IT USED TO BE $350 PER LIGHT. OUR HEADLIGHT WENT OUT ON A WET AND GLOOMY NIGHT TRIP FROM NEW ULM MN TO MINNEAPOLIS. *TR

Exterior Lighting
Filed Sep 22, 200944,000 milesMA

2007 TOYOTA PRIUS--FRONT RIGHT HEADLIGHT KEEPS GOING OFF. WILL COME BACK ON WHEN I SWITCH OFF THE HEADLIGHTS ALTOGETHER. BULB SEEMS OK BECAUSE IT WORKS MOST OF THE TIME BOTH HI AND LO BEAM. I CONTACTED MY TOYOTA DEALER AND WILL HAVE TO PAY $280 TO REPLACE ONE BULB! I HAVE PURCHASED A PAIR OF SPECIFIED BULBS FOR $59 FROM AUTOZONE, BUT HAVE NOT BEEN SUCCESSFUL FOLLOWING THE STEPS IN THE MANUAL TO REMOVE THE OLD BULB. CAR HAS 45,000 MILES. *TR

Exterior Lighting
Filed Sep 22, 200940,000 milesWI

HID HEADLIGHTS ON 2007 TOYOTA PRIUS, GO OUT. 1ST HAPPENED FALL, 2008, BOTH BULBS REPLACED BY DEALER, UNDER WARRANTY (@APPR. 30,000 MI), JAN. 2009. NEW BULBS ONLY LASTED 10,000 MILES, 8 MONTHS, AND NEEDED TO BE REPLACED AGAIN (WARRANTY). DEALER SAYS NEW, REPLACEMENT BULBS, HAVE A 1 YEAR WARRANTY. ONE BULB HAD BEEN OUT, BUT CAME BACK ON, OTHER WAS VERY DIM. DEALER ONLY WANTED TO REPLACE THE DIM BULB, BUT AFTER I HAD A VERY HEATED "DISCUSSION" THEY AGREED TO REPLACE BOTH OF THEM. THIS IS VERY DEFINITELY A SAFETY ISSUE, AND SHOULD BE TREATED AS SUCH BY THE ODI!!!!!!!! I HAVE PREVIOUSLY FILED A COMPLAINT WITH ODI:CONFIRMATION #10255785, FOR THE PREVIOUS (SAME) PROBLEM. *TR

Exterior Lighting
Filed Sep 21, 200963,000 milesNY

HEAD LIGHT ON /OFF PROBLEM WITH 2007 PRIUS 63000 MILES. INTERMITTENTLY GOES OFF.... TURN SWITCH ON/OFF /OFF AND LIGHT WORKS AGAIN. NOT RELATED TO BUMPS, JUST HAPPENS . SAFETY ISSUE...LOOSE HALF OF NIGHT VISION. *TR

Exterior Lighting › Headlights
Filed Sep 20, 200920,000 milesPA

MY 2007 TOYOTA PRIUS HEADLAMPS GO OUT INTERMITTENTLY. I CAN TURN THEM OFF AND ON...THEN THEY WORK. ONE OF THE HEADLAMPS WAS REPLACED...THE PROBLEM STILL OCCURS. I INFORMED THE DEALERSHIP. THE DEALERSHIP SAID IT WOULD COST $300 PER LAMP TO REPLACE. THIS BEEN HAPPENING SINCE I PURCHASED THE CAR. *TR

Exterior Lighting
Filed Sep 18, 200998,000 milesOH

I HAVE HAD BOTH HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS REPLACE WITH THE COMPUTERS FOR A TOTAL COST OF $600.00. I ALREADY HAVE THE SECOND BULB IN THE PASSENGER GOING BAD AND THEY WANT ANOTHER $300.00 FOR BULB AND LABOR. THIS IS A CAR THAT ISN'T EVEN THREE YEARS OLD YET. *TR

Exterior Lighting
Filed Sep 17, 200931,000 milesPA

31,000 MILES ON 2007 TOYOTA PRIUS. HEADLAMPS WOULD COME ON AND OFF. IT ALTERNATED BETWEEN LAMPS. BULBS WERE BOTH REPLACED. *TR

Steering › ColumnCrash
Filed Sep 16, 200999,000 milesFL

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE STEERING COLUMN LOCKED. AS A CONSEQUENCE HE CRASHED INTO A WALL. HE DID NOT SUSTAIN ANY INJURIES. THE INSURANCE COMPANY WILL REPAIR THE VEHICLE, AND INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. THE CURRENT MILEAGE WAS 110,000.

Exterior Lighting
Filed Sep 16, 200945,000 milesKY

HEADLAMPS 2007 PRIUS BEGAN TO "WINK" INTERMITTENTLY. I REPORTED IT TO SERVICE DEPARTMENT NOTHING WAS DONE. (DATE ?? 2008) A POLICEMAN ON MILITARY BASE CAUTIONED ME THAT A HEADLAMP WAS OUT. I REPORTED IT TO SERVICE. THEY SAID THEY SAW NOTHING WRONG WITH THE LAMPS . THIRD TIME SERVICE (JUNE 2009) I WAS CHARGED FOR REPLACEMENT OF A RUNNING LIGHT BULB. FOLLOWING THAT ENCOUNTER, I EXPERIENCE A TOTAL LOSS OF HEAD LAMP ILLUMINATION IN INTERSTATE 65 TRAFFIC IN THE DARK (JULY 27, 09). I QUICKLY SLOWED AND FLICKED THE LIGHT SWITCH ON AND OFF AND LIGHT WAS RESTORED. THE LIGHTS CONTINUED TO "WINK" AND AGAIN ON 9-14-09 LOST TOTAL HEADLAMP ILLUMINATION IN TRAFFIC ON KY NATCHER PARKWAY, AGAIN FLICKING THE SWITCH RESTORED LIGHTS. TOOK IT TO SERVICE 9-15-09 THEY ASKED FOR $440 TO REPLACE BOTH LAMPS SAYING IT "MIGHT" FIX IT AND IF NOT, I WOULD NEED TO SPEND AN ADDITIONAL $335 FOR A SWITCH BOX OR COMPUTER COMPONENT BUT THEY COULD NOT ASSURE ME THAT THESE EXPENSIVE MEASURES WOULD ACTUALLY CORRECT THE PROBLEM. I DECLINED AND REPORTED THE INCIDENT TO A SERVICE DEPARTMENT ONLINE QUESTIONNAIRE. I WAS CONTACTED VIA E-MAIL BY TOYOTA SERVICE REPRESENTATIVE AND WAS TOLD AND I QUOTE "WE HAVE REPLACED A FEW OF THESE BULBS WITH SUCCESS 85-90% OF THE TIME. ON OCCASION WE HAVE REPLACED A CONTROL UNIT FOR HEADLIGHTS" . WHEN THE PROBLEM WAS FIRST OBSERVED AND REPORTED THE CAR WAS UNDER WARRANTY. WARRANTY HAS SINCE EXPIRED, MY ASSERTION IS THAT THE CONDITION THEN AND NOW ARE RELATED AND SHOULD BE FIXED AS IF WA

Exterior LightingCrash
Filed Sep 15, 200940,987 milesCA

MY ONE HEADLAMP ON MY 2007 PRIUS IS MALFUNCTIONING- NOT OPERATING PROPERLY. IT WILL "DIM" OR GO OUT ALTOGETHER AND THIS HAPPENS WITHOUT NOTICE. I GOT INTO A SMALL ACCIDENT THE OTHER DAY AS I COULD NOT SEE THE RIGHT SIDE OF THE ROAD AND CALLED THE DEALER. DEALER SAYS MANY PRIUS OWNERS ARE EXPERIENCING THE EXACT SAME THING , BUT NO RECALL- THE COST IS IN EXCESS OF $1,200 WITH PARTS AND LABOR. ALL OF THE PRIUS ON-LINE FORUMS DESCRIBE THE EXACT SAME PROBLEMS- THIS IS OBVIOUSLY A DANGER TO ANYONE WITH A PRIUS AND VIRTUALLY EVERYONE IS EXPERIENCING THE SAME ISSUE. *TR

Exterior Lighting
Filed Sep 15, 2009465,000 milesMO

MY 2007 TOYOTA PRIUS DRIVER-SIDE HEADLAMP RANDOMLY TURNS ITSELF OFF ONLY TO MIRACULOUSLY HEAL ITSELF AFTER BEING TURNED OFF . WELL, SOME TIMES THIS WORKS BUT IT IS ALL QUITE RANDOM. HAS MADE FOR DANGEROUS DRIVING CONDITIONS AT DARK AND DURING RAIN. *TR

Exterior Lighting
Filed Sep 15, 200941,000 miles00

INTERMITTENT FAILURE OF HIGH OR LOW BEAM, LEFT OR RIGHT HEADLIGHT ON TOYOTA PRIUS 2007 MODEL. I HAVE BEEN UNABLE, AT TIMES, TO GET THE LIGHTS TO RE-START. I'VE BEEN STUCK WITH HIGHWAY DRIVING WITH NO LIGHTS AT NIGHT! SOONER OR LATER, THIS WILL KILL SOMEONE. THERE ARE THOUSANDS OF SIMILAR COMPLAINTS ON THE NET; THIS NEEDS A SAFETY RECALL! *TR

Exterior Lighting › Headlights
Filed Sep 15, 200967,000 milesCA

2007 TOYOTA PRIUS HEADLIGHTS THAT UNEXPECTEDLY SHUT OFF WHILE DRIVING - THERE IS A SAFETY DEFECT WITH THE CAR. BOTH HEADLIGHTS WENT OUT UNEXPECTEDLY, IT WAS COMPLETELY DARK AND I AM FORTUNATE THAT I DID NOT CRASH. *TR

Visibility
Filed Sep 15, 200970,000 milesCA

HEADLAMPS ON BOTH SIDES GO OUT INTERMITTENTLY. DEALERSHIP SAID TO TURN THEM OFF AND BACK ON TO MAKE THEM WORK AGAIN. THIS DOESN'T SOLVE THE LONG TERM PROBLEM WITH THE CAR. *TR

Exterior Lighting
Filed Sep 14, 200940,000 milesMN

I OWN A 2007 TOYOTA PRIUS. THERE ARE ONLY 48,000 MILES ON MY CAR, HOWEVER A FEW THOUSAND MILES AGO MY PASSENGER HEADLIGHT BEGAN TURNING OFF INTERMITTENTLY. IF I TURN OFF AND ON MY LIGHTS THE PROBLEM IS TEMPORARILY SOLVED. HOWEVER, THE HEADLIGHT EVENTUALLY TURNS OFF BY ITSELF AGAIN. THIS IS A HUGE SAFETY ISSUE, AND I FEAR DRIVING AT NIGHT NOW. THIS PROBLEM ABSOLUTELY SHOULD NOT HAPPEN. ANY GOOGLE SEARCH FOR "PRIUS HEADLIGHT ISSUES" WILL POP UP THOUSANDS OF RESULTS. THIS ISSUE IS WIDESPREAD, AND THERE MUST BE A RECALL. *TR

Exterior Lighting
Filed Sep 13, 200941,568 milesCA

DRIVING HOME AND NOTICE ONE OF MY HEADLIGHTS OUT. IT IS A 2007 TOYOTA PRIUS TOURING EDITION WITH HID HEADLAMPS. MY CAR HAS ONLY 40,000 MILES AND NOTICE THAT OTHER PRIUS OWNERS HAVE PROBLEMS WITH HID HEADLAMPS. MY HEADLAMP PROBLEM IS INTERMITTENT AND NOW I HAVE A FEELING THAT THERE WILL BE A SAFETY ISSUE DRIVING AT NIGHT. *TR

Exterior Lighting
Filed Sep 12, 200935,000 milesMD

HEADLIGHTS ON MY 2007 TOYOTA PRIUS PERIODICALLY GO OUT. SOMETIMES ONE, SOMETIMES BOTH. IF I TURN THE SWITCH OFF AND BACK ON AGAIN, THEY COME BACK ON. *TR

Exterior Lighting
Filed Sep 11, 200936,000 milesMD

WE WERE WRITTEN A WORK ORDER TICKET BY A POLICE OFFICER FOR HAVING ONE HEAD LIGHT NOT WORKING. WE HAD CHECKED OUR HEADLIGHTS WHEN WE STARTED OUT, BECAUSE A MONTH OR SO BACK WE HAD NOTICED THAT THE LIGHT WAS NOT WORKING FOR A WHILE BUT THEN WAS WORKING AGAIN SO WE THOUGHT MAYBE IT WAS JUST SOME WATER IN THE ELECTRICAL SYSTEM. THE LIGHTS WE'RE ALWAYS ON WHEN WE STARTED. WHEN WE STARTED OUT (THE EVENING WE GOT THE WORK ORDER TICKET) THE LIGHTS WERE ON BUT 5 MILES AWAY WE GOT PULLED OVER AND WE WERE SHOCKED BECAUSE WE KNEW THAT WE HAD NOT VIOLATED ANY TRAFFIC LAWS. WHILE THE OFFICER WAS WRITING US A TICKET THE LIGHTS CAME BACK ON BUT WE STILL GOT THE TICKET. IT IS DIFFICULT TO TELL WHEN THE DRIVERS SIDE LIGHT IS ON OR OFF BUT IT IS VERY DANGEROUS AS THE OFFICER EXPLAINED BECAUSE THE DRIVERS SIDE HEAD LIGHT IS THE ONLY ONE THAT PROTECTS YOU FROM ON COMING TRAFFIC. THE BEST WE COULD DO ON OUR RIDE HOME WAS TO RESET OUR LIGHTS ABOUT EVERY 3 MINUTES BY TURNING THEM OFF AND BACK ON AGAIN. THE PROBLEM STARTED GRADUALLY AT 36,000 MILES AND WE HAD DRIVEN FOUR THOUSAND MILES BEFORE WE KNEW FOR SURE THAT WE HAD A HEAD LIGHT PROBLEM AND NOT A SPORADIC ELECTRICAL SYSTEM PROBLEM. WE ARE GLAD THAT DURING THAT TIME OPPOSING TRAFFIC DID NOT GET DRAWN OFF BY OUR SINGLE PASSENGER SIDE HEADLIGHT THAT WE WERE UNAWARE OF. *TR

Exterior Lighting
Filed Sep 11, 200950,000 milesNY

THE HID HEADLIGHTS ON MY 2007 TOYOTA PRIUS TURN OFF UNEXPECTEDLY. SOMETIMES IT IS ONE LIGHT SOMETIMES BOTH. *TR

Exterior Lighting
Filed Sep 10, 200930 milesCA

PRIUS HEADLIGHT GOES OUT INTERMITTENTLY, THEM OUT COMPLETELY AFTER ABOUT 30,000 MILES. THESE LIGHT COST 4-500 DOLLARS TO REPLACE. I AM ON SECOND SET AND NOW GOING OUT AGAIN. TOYOTA REPLACE FIRST SET BUT DEALER NOW SAYS NO LONGER AUTHORIZED TO DO SO. THIS COST OF 800 DOLLARS EVERY 30,000 M IS NOT ACCEPTABLE AND SHOULD HAVE BEEN DISCLOSED. *TR

Exterior Lighting › Headlights
Filed Sep 10, 200950,000 milesMO

TL*- THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT INTERMITTENTLY THE HEADLIGHTS ARE INOPERATIVE. THE IMPAIRMENT OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF VEHICLE CRASH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE BULBS WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 50000.

Exterior Lighting
Filed Sep 10, 200910,000 milesAZ

2007 TOYOTA PRIUS-HEADLIGHTS CONSTANTLY GO OUT WHILE DRIVING. WILL COME BACK ON WHEN TURNED OFF AND BACK ON AGAIN, BUT WILL KEEP GOING OUT SHORTLY AFTER TURNED BACK ON. -THIS PROBLEM HAS BEEN GOING ON FOR OVER A YEAR. TOYOTA KEEPS TELLING US THE BULB IS BURNED OUT AND TO REPLACE THE BULB AT OUR OWN EXPENSE. *TR

Exterior Lighting
Filed Sep 9, 200980,000 milesCA

HEADLIGHTS WILL GO OFF AND ON. WHEN THEY GO OUT, YOU CAN TURN OFF THE LIGHTS (WITH INTERIOR SWITCH) AND THEN BACK ON AND THEY WILL WORK. THE LIGHT GOES OUT PERIODICALLY. WHEN IT DOES, IT GOES OFF/ON FOR SEVERAL DAYS IN A ROW, THEN IT WILL REMAIN ON FOR SEVERAL DAYS. *TR

Exterior Lighting
Filed Sep 8, 200983,609 milesME

HID HEADLIGHTS GO OUT. *TR

Exterior Lighting › Headlights
Filed Sep 8, 200940,000 milesGA

HEADLIGHT GOES OUT RANDOMLY. I TURN THE SWITCH OFF AND IT WILL WORK FOR A WHILE THEN GO OUT AGAIN. THIS HAPPENS OCCASIONALLY BUT I NEVER KNOW WHEN IT WILL GO OUT. THIS IS SERIOUS SAFETY HAZARD. I WENT TO THE TOYOTA DEALER TOYOTA OF MCDONOUGH (GA) AND THEY SAID IT WOULD COST $750 TO REPLACE ONE HEADLIGHT AND THE COMPUTER? THAT OPERATES IT. I CAN'T PAY THAT AMOUNT TO FIX ONE DEFECTIVE HEADLIGHT. MY RESEARCH SHOWS THAT THIS IS A NATIONWIDE PROBLEM WITH THE 2007 TOYOTA PRIUS AND IT IS DEFINITELY A SAFETY PROBLEM FOR THE OWNER. TOYOTA IS AWARE OF THIS DEFECT BUT AS FAR AS I CAN TELL HAS NOT ISSUED A RECALLED TO FIX IT. WHAT IS THE CONSUMER TO DO? THIS IS VERY DANGEROUS! HELP *TR

Exterior Lighting
Filed Sep 7, 200931,000 milesNM

HEADLIGHTS INTERMITTENTLY TURN OFF, CYCLING POWER TURNS THEM BACK ON BUT WILL GO OFF AGAIN. *TR

Exterior Lighting
Filed Sep 6, 200959,900 milesNC

HID HEADLIGHT ON THE DRIVER'S SIDE WENT OUT AND SEEMS TO BE INTERMITTENT. THIS OCCURRED WHILE DRIVING DURING DARKNESS. I ANTICIPATED THAT THE LIGHT HAD BURNED OUT, EVEN THOUGH HIDS ARE SUPPOSED TO LAST MUCH LONGER THAN TRADITIONAL BULBS. I CALLED THE DEALER TO GET A QUOTE FOR REPLACEMENT NEARLY $325 FOR THE HID, NO LABOR. I PULLED THE OLD HID LIGHT OUT, BUT BEFORE REPLACING, I PUT IT IN AGAIN AND FOUND IT WORKING. THIS SEEMS TO BE AN HID CONTROLLER PROBLEM. I HAVE SINCE FOUND OUT THAT IT CAN BE "RESET" BY TURNING THE LIGHT SWITCH OFF AND BACK ON TO RESET THE COMPUTER CONTROLLER. *TR

Exterior Lighting
Filed Sep 5, 200937,000 milesCA

2007 TOYOTA PRIUS HID HEADLIGHT ON PASSENGER SIDE GOES OUT AFTER 1 MINUTE OF DRIVING. WILL RELIGHT MOMENTARILY AFTER POWER SWITCH IS TURNED OFF, THEN ON. ISSUE BEGAN SHORTLY AFTER EXPIRATION OF 36K MILE WARRANTY. REPAIR QUOTATION: $950. ISSUE IMPAIRS DRIVING VISIBILITY. *TR

Visibility
Filed Sep 4, 200947,700 milesNY

I WAS PULLED OVER BY COPS FOR DEFECTIVE DRIVERS SIDE TAIL LIGHT AND FOUND TO HAVE MY PASSENGER SIDE HEAD LIGHT IS ALSO DEFECTIVE. LATER ON IT WAS NOTED BOTH TAIL LIGHTS AND HEAD LIGHT ON RIGHT SIDE IS FLICKERING AND SUDDENLY ARE MALFUNCTIONING. *TR

Exterior Lighting
Filed Sep 4, 200945,000 milesCA

2007 TOYOTA PRIUS HEADLIGHT IS FLICKERING ON AND OFF. CAR HAS LOW MILES AND I HAVE NOT HIT ANYTHING. THIS IS A HUGE SAFETY ISSUE AND I AM UNABLE TO SHELL OUT THE $400 PLUS FOR THE SIMPLE HID LIGHT. *TR

Exterior Lighting
Filed Sep 4, 200932,000 milesOH

I PURCHASED A USED 2007 TOYOTA PRIUS WITH HID LIGHTS ON AUGUST 23 2009. CONTRARY TO THE FINDINGS OF THE INVESTIGATION THAT WAS POSTED ON YOUR SITE, BOTH OF MY LIGHTS WENT OFF SIMULTANEOUSLY ON 3 SEPARATE OCCASIONS WITHIN 2 WEEKS OF MY PURCHASING THE CAR. MY DEALER SERVICED THE PROBLEM BY REPLACING BOTH HID LIGHT BULBS. I BELIEVE IT IS DANGEROUS, WHETHER ONE OR BOTH BULBS GO OFF, AND THE PROBLEM SHOULD BE CORRECTED BY THE MANUFACTURER. ALSO, THE CUSTOMER SHOULD BE MADE AWARE OF THE PROBLEM AT THE TIME OF PURCHASE. *TR

Exterior Lighting
Filed Sep 2, 200945,500 milesIL

TOYOTA PRIUS, 2007 LEFT HEADLIGHT GOES OFF DURING LONG DRIVES THEN TURNS BACK ON AFTER LIGHTS ARE SWITCHED OFF. INTERMITTENT FAILURE. *TR

Exterior Lighting
Filed Sep 2, 200968,000 milesCA

THE HEAD LIGHTS IN OUR 2007 TOYOTA PRIUS TURN OFF FOR NO REASON. SOMETIMES IT IS JUST THE RIGHT HEADLIGHT BUT IT IS CHANGING TO BOTH HEADLIGHTS NOW MORE AND MORE OFTEN. THE RESULT IS SOMETIMES TOTAL DARKNESS AT NIGHT WHILE DRIVING CREATING A BIG SAFETY ISSUE ! *TR

Exterior Lighting
Filed Sep 1, 20098,082 milesAZ

I PURCHASED A NEW 2007 PRUIS IN JUNE OF 2007. IN DEC., 07, THE DRIVER SIDE HEADLIGHT ASSEMBLY GOT WATER IN IT. THE DEALER REPLACED UNDER WARRANTY. IN MAR. 08, PASSENGER SIDE HEADLIGHT WENT OUT. THE DEALER REPLACED UNDER WARRANTY. AUG.13, 09, DRIVER SIDE HEADLIGHT WENT OUT AGAIN. DEALER SAID IT WAS NO LONGER COVERED UNDER THE 1 YR WARRANTY AND I WOULD BE RESPONSIBLE FOR THE ALMOST $400 COST. NOT BEING HAPPY ABOUT THAT ...... DEALER DID AGREED TO PAY FOR REPLACEMENT. 1 WEEK LATER, AUG. 22, 09, PASSENGER SIDE HEADLIGHT .... OUT AGAIN. AS WELL AS THE MARKER BULB ON SAME SIDE. DEALER HAS AGREED TO REPLACE BULB IF I PAY A $48 CHARGE. WHILE I UNDERSTAND THAT IS A GREAT DISCOUNT AND APPRECIATE THEM WORKING WITH ME, I AM BOGGLED THAT I HAVE HAD 4 HEADLIGHTS REPLACED ON A CAR THAT IS 2 YEARS OLD AND NO ONE SEEMS TO FEEL THIS IS A PROBLEM. I AM TIRED OF BEING TOLD "HEADLIGHTS GO OUT" , I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED. IT ONLY TAKES TYPING IN "PRIUS HEADLIGHT PROBLEMS" ON GOOGLE TO SEE THE SEVERAL HUNDRED IF NOT THOUSANDS OF COMPLAINTS IN THE FORUMS FOR THIS VERY SAME PROBLEM. IS IT POSSIBLE THAT IT IS NOT THE BULB THAT IS THE REAL ISSUE, BUT RATHER SOMETHING BIGGER? PLEASE INVESTIGATE. *TR

Exterior Lighting
Filed Aug 31, 200970,000 milesMI

2007 PRIUS-HEADLIGHTS, SINGLE OR BOTH WILL FAIL DURING DRIVING, TURNING OFF HEADLIGHT SWITCH AND BACK ON RESTORES LIGHTS. NO WARNING IS GIVEN THAT LIGHTS HAVE FAILED. *TR

Exterior Lighting
Filed Aug 30, 200934,000 milesMN

TOYOTA PRIUS 2007, 34000 MILES: INTERMITTENT HEADLIGHT FAILURE. HID TYPE HEADLIGHTS. THE DRIVER'S SIDE HEADLIGHT GOES OUT INTERMITTENTLY, AND CAN BE TURNED BACK ON BY TURNING LIGHTS ALL THE WAY OFF AND ON AGAIN. IT HAPPENS OFTEN. THE BRIGHTS ON THAT SIDE ALSO GO OUT. I WILL CONTACT MY DEALER AND TOYOTA TOMORROW FOR A REPAIR. SEEMS TO BE A COMMON PROBLEM AMONGST PRIUS OWNERS WITH THIS TYPE OF HEADLIGHTS, AS NOTED WITH A INTERNET SEARCH. *TR

Exterior Lighting
Filed Aug 30, 200960,000 milesNY

2007 TOYOTA PRIUS DRIVER'S SIDE HEADLIGHT GOES OFF WITHOUT WARNING ALTHOUGH BULB IS NOT "BURNED OUT" LIGHT RELIGHTS AFTER TURNING HEADLIGHTS OFF THEN ON AGAIN. THIS IS A SAFETY ISSUE. BASED ON OTHER COMPLAINTS IT IS NOT AS SIMPLE AS JUST REPLACING A BULB. THEREFORE THE PROBLEM MAY PERSIST FOR DAYS AND LONGER ESPECIALLY AT THE PRICES QUOTED BY DEALERS TO "MAYBE FIX THE PROBLEM" YOU BETTER TAKE ACTION AND FORCE THE RECALL. *TR

Exterior Lighting
Filed Aug 30, 200970,524 milesMD

DRIVER SIDE HEADLIGHT FAILURE. HAD TO TURN OFF HEADLIGHTS, VERY DANGEROUS AT NIGHT, TO GET HEADLIGHT TO TURN BACK ON. THIS HAPPENS A FEW TIMES A WEEK, USUALLY COMES IN SPURTS. LOOKED UP IN YOUR INVESTIGATIONS AND FOUND PE09019. THIS DESCRIBES MY PROBLEM, EXCEPT THAT SO FAR IT ONLY HAPPENS ON DRIVER SIDE HEADLIGHT. I HOPE THAT THE INVESTIGATION AND SOLUTION IS FOUND BEFORE I EXPERIENCE PROBLEMS WITH BOTH HEADLIGHTS. *TR

Exterior Lighting › Headlights
Filed Aug 29, 200978,219 milesMD

2007 TOYOTA PRIUS INTERMITTENT HID HEADLIGHT DRIVER SIDE HEADLIGHT. BLINKS OUT AFTER 5 - 10 MINUTES DRIVE TIME. STOP CAR ON SIDE OF DARK ROADWAY TO CHECK. LIGHT IS OUT. RETURN TO CABIN TO POWER OFF CAR TO CHECK FOR LOOSE CONNECTIONS ALMOST HIT BY CAR THAT DIDN'T SEE ME. RETURNED TO CABIN TO GET OFF ROADWAY LIGHT COMES BACK ON. *TR

Exterior Lighting
Filed Aug 28, 200962,000 milesWA

I HAD NO WARNING LEADING UP TO THE FAILURE WITH MY HEADLIGHTS. THE FAILURE INVOLVES BOTH HEADLIGHTS GOING OFF WHILE DRIVING. THIS FAILURE STARTED IN JULY 2009 AND CONTINUES WHENEVER THE HEADLIGHTS ARE ON. THE RESULT IS TOTAL DARKNESS AT NIGHT WHILE DRIVING CREATING A SERIOUS SAFETY ISSUE. THE FIRST TIME IT OCCURRED WAS ON AN UNLIT ROAD WITH MANY CURVES NEARLY CAUSING ME TO GO OFF THE ROAD. I WAS ABLE TO STOP WITHOUT CRASHING AND TURNED THE HEADLIGHT SWITCH OFF AND THEN ON AGAIN; THE HEADLIGHTS CAME BACK ON, I CONTINUED DRIVING AND AFTER A FEW SECONDS IT HAPPENED AGAIN. IN HAS NOW BECOME A PROCESS OF TURNING THE HEADLIGHTS OFF AND ON CONSTANTLY WHILE DRIVING AT NIGHT. WE DRIVE THE CAR AS LITTLE AS POSSIBLE AFTER DARK. I HAVE CONTACTED THE TOYOTA DEALERSHIP WHERE THE CAR WAS PURCHASED AND WAS TOLD THE HEADLIGHT BULBS NEEDED TO BE REPLACED AND THE COST PER LIGHT BULB WAS OVER $350 EACH PLUS LABOR WHICH IS ALSO VERY EXPENSIVE DUE TO THE NEED TO REMOVE THE FRONT BUMPER IN ORDER TO CHANGE THE BULBS. I AM LOOKING AT LEAST $1000 JUST TO REPLACE TWO LIGHT BULBS!!!! I WAS GIVEN NO OTHER OPTIONS AND THE TECHNICIAN TOLD ME I WOULD STILL HAVE TO REPLACE THESE EVERY ONE OR TWO YEARS. I SEARCHED ONLINE FOR OTHERS HAVING THIS SAME PROBLEM AND FOUND THAT IT IS A VERY COMMON ISSUE AND MANY PEOPLE ARE HAVING THIS SAME PROBLEM. I CALLED THE DEALER AGAIN TO ASK ABOUT REPLACING THE HIGH INTENSITY LIGHTS WITH THE CONVENTIONAL HEADLIGHTS USED ON MODELS WITHOUT HIGH INTENSITY HEADLIGHTS. ALTHOUGH THE

Electrical System
Filed Aug 28, 200940,000 milesCA

MY HEAD LIGHTS IN MY 2007 TOYOTA PRIUS TURN OFF FOR NO REASON. SOMETIMES IT IS JUST THE RIGHT HEADLIGHT BUT MORE RECENTLY IT IS BOTH HEADLIGHTS. THE DEALER SAID THAT THE ORIGINAL LIGHTS WERE FAULTY AND THAT THERE IS A NEW BULB (2ND GENERATION) THAT WILL FIX THE PROBLEM. THEY WANT $587 TO FIX A PROBLEM THAT THEY ADMITTED THAT WAS FAULTY. I HAVE HAD IT INTO REPAIR SHOPS THAT TELL ME THE HEADLIGHTS ARE NOT THE PROBLEM ITS THE COMPUTER AND THE DEALER TELLS ME ITS NOT THE COMPUTER. THIS STARTED IN EARLY 2008. *TR

Exterior Lighting
Filed Aug 27, 200925,513 milesNY

I HAVE BOUGHT A 2007 TOYOTA PRIUS THAT HAS HAD HEADLIGHT WORK DONE ON IT (BULBS REPLACED) BUT THE PROBLEMS HAVE CONTINUED WITH MY OWNERSHIP. THEY WORK, THEN ONE GOES OUT AND YOU HAVE TO TURN THEM ON/OFF BEFORE THEY WORK AGAIN. I HAVE MADE AN APPOINTMENT WITH TOYOTA, BUT DON'T BELIEVE THEY COVER HEADLAMP PROBLEMS. *TR

Exterior Lighting
Filed Aug 26, 200950,500 milesVT

THE DRIVER'S-SIDE HEADLIGHT TURNS OFF RANDOMLY. TURNING THE LIGHTS COMPLETELY OFF AND THEN BACK ON WILL MAKE THE HEADLIGHT COME BACK ON. IT STAYS ON FROM 1 TO ABOUT 10 MINUTES, THEN GOES OUT AGAIN. *TR

Exterior Lighting
Filed Aug 26, 200937,000 milesNY

WE HAVE A 2007 PRIUS THAT WE LOVE. HOWEVER, BOTH HEADLIGHTS TURN OFF UNPREDICTABLY, AND THE PASSENGER SIDE HEADLIGHT IS OFTEN OFF, AGAIN UNPREDICTABLY. ONE OF THE REAR PASSENGER SIDE TAILLIGHTS, NOT THE BRAKELIGHT, ALSO TURNS OFF FROM TIME TO TIME. *TR

Exterior Lighting
Filed Aug 26, 200955,000 milesCO

THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS KEEP TURNING OFF @ RANDOM TIMES. AT FIRST IT ONLY SEEMED TO BE ONE HEADLAMP, BUT NOW BOTH OF THEM TURN OFF WHEN I AM DRIVING. I CAN ONLY GET THEM TO COME ON BY TURNING THE HEADLAMP SWITCH OFF AND BACK ON. AT THIS POINT I AM FORCED TO DRIVE WITH MY FOG LAMPS ON ALL THE TIME AT NIGHT BECAUSE OF SAFETY. *TR

Exterior Lighting
Filed Aug 26, 200940,152 milesNC

HEADLIGHTS ON MY 2007 TOYOTA PRIUS GO ON AND OFF RANDOMLY. BOTH WENT OFF AT SAME TIME ALMOST CAUSING ME TO WRECK. STARTED AT 40K MILES. OUT OF WARRANTY AND DEALER WANTS TO REPLACE BULBS FOR $568.00. THIS IS A RIP OFF AND A SAFETY ISSUE. *TR

Exterior Lighting
Filed Aug 24, 200950,000 milesFM

THE HID FRONT HEADLIGHTS IN MY TOYOTA 2007 PRUIS ARE INTERMITTENTLY TURNING ON AND OFF. THE CAR IS ONLY 1.5 YEARS OLD. *TR

Exterior Lighting
Filed Aug 21, 200945,000 milesMN

I OWN A 2007 TOYOTA PRIUS. ONE OF THE HEADLIGHTS WENT OUT AND I HAD THE BULB REPLACED A COUPLE OF WEEKS AGO. A FEW DAYS LATER THE OTHER HEADLIGHT QUIT, BUT WHEN I ARRIVED AT THE REPAIR SHOP, THE BULB WAS WORKING SO IT WAS NOT REPLACED. A COUPLE OF DAYS LATER, AT NIGHT, BOTH HEADLIGHTS BEGAN FLICKERING AND THEN BOTH WENT OUT AT THE SAME TIME. I TOOK THE CAR TO STEVE LOW TOYOTA DEALERSHIP IN LA CROSSE, WI AND THEY REPLACED BOTH BULBS. THEY TOLD ME IT COULD HAPPEN AGAIN AND I AM TERRIFIED THAT IT WOULD HAPPEN AT NIGHT. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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