Page 22 of 41 · complaints 1,051–1,100 of 2,004

2007 Toyota Prius complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Exterior Lighting
Filed Sep 23, 201036,225 milesCA

I HAVE A 2007 PRIUS AND THE LEFT LIGHT KEEP GOING OUT. IT WILL START FLICKERING AND GET DIM..... THEN GO OUT. WHEN YOU TURN IT OFF AND BACK ON IT WILL BE FINE AGAIN. 15-20 MIN LATER SAME THING WILL HAPPEN, FLICKER THEN DIM AND OFF. ITS A REAL SAFETY ISSUE, IMAGINE YOU DRIVE A LONG TRIP AT NIGHT AND YOU HAVE TO KEEP DOING THIS PROCESS?? I AM NOT THE ONLY THAT HAS THE SAME PROBLEM, THOUSANDS OF OWNER ONLINE HAS THE SAME PROBLEM. PLEASE SPEND SOME TIME AND INVESTIGATE. TOYOTA SAYS THEY ARE OLD BULBS BUT DEFINITELY NOT. *TR

Exterior Lighting
Filed Sep 23, 201037,500 milesTN

2007 TOYOTA PRIUS HID HEADLIGHT PROBLEM. AT APPROXIMATELY 37000 MILES MY PASSENGER SIDE HEADLIGHT WOULD SUDDENLY GO OUT. I COULD TURN THE LIGHTS OFF, THEN BACK ON IMMEDIATELY AND THE LIGHT WOULD WORK SOMETIMES FOR A FEW SECONDS, SOMETIMES FOR THE DURATION OF MY DRIVE. I CHECKED WITH MY DEALER AND HE SAID IT WAS THE LIGHT BULB AND NOT COVERED UNDER WARRANTY AND OVER $300 PLUS LABOR. I THEN BEGAN HAVING THE SAME PROBLEM WITH THE DRIVERS SIDE LIGHT, SOMETIMES THE LEFT, SOMETIMES THE RIGHT, SOMETIMES BOTH LIGHTS AT THE SAME TIME. NOT ABLE TO AFFORD TOYOTAS PRICE, OR LABOR COSTS I THEN ORDERED OEM REPLACEMENT BULBS MYSELF AND INSTALLED THEM THINKING IT WOULD FIX THE PROBLEM. IN LESS THAN ONE WEEK I WAS EXPERIENCING THE SAME PROBLEMS. I ASKED MY DEALER ABOUT IT AND THE FACT THAT I PURCHASED THE EXTENDED WARRANTY AND WAS TOLD THAT I WOULD STILL HAVE TO PAY ANY CHARGES AND THEN TURN IT INTO THE WARRANTY COMPANY TO SEE IF THEY WOULD PAY FOR THE REPAIR AFTER THE FACT. I WAS TOLD THE COST COULD BE AS MUCH AS $1800 DOLLARS. I HAVE REPLACED BOTH BULBS TWICE NOW, BUT THIS HAS NOT CORRECTED THE PROBLEM. NOT BEING ABLE TO AFFORD THE COST FOR THE DEALER I HAVE HAD TO JUST CONTINUE TO DROVE THE VEHICLE AND MANUALLY TURN THE LIGHTS OFF AND ON TO GET THEM GOING WHEN THEY GO OUT. THIS SOUNDS TO ME LIKE A DESIGN FLAW, OR QUANTITY ISSUE CONCERNING A VERY IMPORTANT SAFETY FEATURE OF MY VEHICLE THAT MY 16 YEAR OLD DAUGHTER IS SUPPOSED TO BE DRIVING, BUT I AM TO AFRAID FOR HER SAFETY TO LET HER DRIVE

Exterior Lighting
Filed Sep 22, 201040,000 milesNC

I PURCHASED A 2007 TOYOTA PRIUS AND NOTICED MY HEADLIGHTS WERE INTERMITTENTLY GOING OUT AROUND 40,000 MILES .BOTH THE RIGHT AND LEFT LIGHT WOULD GO OUT INDIVIDUALLY AND THERE WAS NO PATTERN TO EITHER. THERE WERE TIMES IN WHICH BOTH HEADLIGHTS WOULD GO OUT AT THE SAME TIME. IN ORDER TO GET MY HEADLIGHTS BACK ON, I WOULD HAVE TO TURN MY LIGHT SWITCH OFF AND THEN TURN IT BACK ON AGAIN. THE LIGHTS WOULD TURN OFF NUMEROUS TIMES AND I WOULD HAVE TO REPEAT THE PROCESS OVER AND OVER. THIS WAS VERY SCARY BECAUSE I WOULD NOT BE ABLE TO SEE WHILE I WAS DRIVING. MY SPEED WOULD REACH UP TO 70 MPH DEPENDING ON THE TYPE OF ROAD I WAS DRIVING ON. I TOOK MY PRIUS TO THE LOCAL TOYOTA DEALERSHIP TO HAVE THEM INSPECT THE VEHICLE AND I WAS TOLD BY THE SERVICE MANAGER THAT IT WOULD COST $500.00 FOR TWO BULBS AND LABOR. THIS WAS A VERY EXPENSIVE FIX FOR THE PROBLEM. THE EXPENSE WAS SO GREAT THAT WE HAD TO SAVE MONEY FOR A LONG WHILE TO AFFORD IT. I BELIEVE THIS ISSUE SHOULD BE CLASSIFIED IN A RECALL CATEGORY. THIS IS AN EXTREMELY DANGEROUS ISSUE AND YOUR PROMPT RESPONSE WOULD BE GREATLY APPRECIATED. *TR

Exterior Lighting
Filed Sep 21, 201048,000 milesNC

BOTH HEADLIGHTS TEMPORARILY FAILED ON MY 2007 TOYOTA PRIUS. I HAVE JUST READ YOUR INCIDENT REPORT PE09019, AND I CAN VERIFY THAT BOTH HEADLIGHT DID FAIL SIMULTANEOUSLY. BOTH RETURNED AFTER TOGGLING THE LIGHTS. HOWEVER, I HAVE SINCE OBSERVED INDIVIDUAL FAILURES ON EACH LIGHT OVER THE COURSE OF A FEW HOURS. I'LL BE HAVING THE LIGHTS REPLACED, BUT I DO BELIEVE THIS IS A BIGGER PROBLEM THAT YOUR PREVIOUS RESEARCH IMPLIES. *TR

Exterior Lighting
Filed Sep 20, 201060,000 milesOH

I CURRENTLY OWN A 2007 PRIUS. THE PASSENGER SIDE HEADLIGHT SHUTS OFF INTERMITTENTLY WHEN IN USE. I HAVE ALSO EXPERIENCED THE PROBLEM WITH MY DRIVER'S SIDE, BUT NOT AS FREQUENTLY. I HAVE ALREADY REPLACE THE LIGHT BULB AND THIS HAS NOT FIXED THE PROBLEM. I AM ABLE TO QUICKLY TURN MY LIGHTS ON AND OFF TO TURN THEM REACTIVATE THE LIGHT BULB. I NOTICED THIS PROBLEM AROUND 50,000 MILES. *TR

Exterior Lighting
Filed Sep 20, 201040,000 milesVA

HEADLIGHT GOES OUT INTERMITTENTLY AND ONLY COMES BACK ON AFTER TURNING HEADLIGHTS OFF AND BACK ON AGAIN. DEALER TOLD ME IT WAS "KNOWN ISSUE WITH PRIUS VEHICLE". *TR

Exterior Lighting
Filed Sep 19, 201097,000 milesCA

AFTER ABOUT FIVE MINUTES, (VARIES GREATLY), ONE HEADLIGHT WILL OFTEN GO OUT. USUALLY IT IS THE LEFT, BUT NOT ALWAYS. SOMETIMES IT IS THE RIGHT. THE CAR HAS HID HEADLIGHTS, AND I USUALLY RUN THEM AT ALL TIMES FOR SAFETY. THE HEADLIGHTS WILL FLICKER SUBTLY BACK AND FORTH BETWEEN THE TWO UNTIL ONE GOES OUT. GOING BACK AND FORTH BETWEEN HIGH AND LOW BEAMS CHANGES NOTHING, BUT QUICKLY TURNING THEM OFF AND THEN BACK ON WILL RE-SET THE CONDITION, THAT IS, THE HEADLIGHTS BOTH COME ON. TAPPING ON ALL KNOWN CONNECTIONS HAS NO EFFECT, AND EITHER DRIVING OR TRYING TO DUPLICATE THE CONDITION PARKED SEEMS TO GIVE THE SAME RESULTS, THAT IS, THE CONDITION IS EASILY DUPLICATED WHILE PARKED. *TR

Exterior Lighting
Filed Sep 19, 201065,000 milesOH

PASSENGER HEADLAMP FOR MY 2007 TOYOTA PRIUS GOES OUT INTERMITTENTLY. IF I TURN THE LIGHTS OFF AND THEN ON AGAIN IT WILL RE-LIGHT BUT ONLY FOR A SHORT PERIOD. I HAVE TAKEN IT TO THE DEALER WHO SAID THEY WILL HAVE TO REPLACE THE HEADLIGHT AND THE COMPUTER AND EACH COSTS OVER $250. *TR

Exterior Lighting
Filed Sep 16, 2010100,000 milesMI

PASSENGER SIDE HEADLIGHT CONTINUES TO FAIL AFTER REPLACING BULBS NUMEROUS TIMES. PASSENGER HEADLIGHT WORKS 20% OF THE TIME AND FAILS 80%. CAN OCCASIONALLY GET THE LIGHT TO WORK AGAIN BY TURNING OFF THE LIGHTS AND TURNING THEM BACK ON AGAIN. TOYOTA SUGGESTED REPAIR IS $1,000+ AND NO LONGER COVERED BY WARRANTY. *TR

Exterior Lighting
Filed Sep 13, 201081,000 milesCA

MY 2007 PRIUS FRONT HID HEADLAMPS SHUT OFF WHILE I WAS DRIVING DOWN THE CA 14 FREEWAY! I TURNED THE HEADLIGHT SWITCH OFF AND THEN ON TO GET IT BACK WORKING AGAIN AND BARELY AVOIDED AN ACCIDENT. DRIVING AT 70MPH AND HAVE THE ROAD GO COMPLETELY DARK IS DANGEROUS FOR ANYONE!!! *TR

Exterior Lighting
Filed Sep 12, 201095,158 milesCA

2007 PRIUS W 95,000 MILES. LEFT HID HEADLIGHT GOES OUT AFTER BEING TURNED ON FOR A FEW MINUTES. CYCLING THE SWITCH TO OFF AND BACK ON RETURNS LIGHT FUNCTION, ONLY TO HAVE IT FAIL AGAIN A FEW MINUTES LATER. REPLACEMENT OF HID BULBS HAS NOT RESOLVED THE PROBLEM, SO THIS IS NOT NORMAL WEAR, BUT AN ELECTRICAL DESIGN ISSUE WITH THE VEHICLE. *TR

Exterior Lighting
Filed Sep 12, 201054,000 milesPA

2007 TOYOTA PRIUS...PASSENGER SIDE HEADLIGHT HAD BEEN FLICKERING AND TURNING ITSELF OFF FOR PAST MONTH..WHEN LIGHT SWITCH IS TURNED OFF THEN ON, THE LIGHT CONTINUES TO WORK NORMALLY. WHILE DRIVING LAST NIGHT, BOTH HEADLIGHTS SHUT OFF. I TURNED THE LIGHT SWITCH OFF THEN BACK ON...BOTH LIGHTS CAME BACK ON. I WILL BE TAKING TO DEALER IN THE NEAR FUTURE. *TR

Exterior Lighting
Filed Sep 9, 201030,000 milesMA

FAULTY HEAD LIGHTS ON THE TOYOTA PRUIS 2007. HEAD LIGHTS GOES ON AND OFF ... MOSTLY OFF ON ONE SIDE. *TR

Electrical System
Filed Sep 9, 201058,500 milesFL

HEADLIGHTS GO OFF FOR NO REASON. WE HAVE A 2007 TOYOTA PRIUS WITH 58K MILES ON IT. OVER THE PAST FEW WEEKS, WE'VE NOTICED THE HEAD LAMPS GOING OFF AND COMING BACK ON. THIS IS HAPPENING ON BOTH SIDES INTERMITTENTLY. MY WIFE WAS DRIVING TO WORK IN THE DARK THE OTHER MORNING AND BOTH HEADLIGHTS WENT OUT AT ONCE. SHE WAS ABLE TO TURN OFF THE LIGHT AND TURN THEM BACK ON TO RESTORE HER ROAD VISION. THEY STAYED ON FOR A FEW MINUTES AND THEN THE LEFT ONE WENT OUT SHORTLY AFTERWARDS. THE CAR IS NOW AT COURTESY TOYOTA IN BRANDON, FL AND I'M BEING TOLD THE "BALLASTS" AND THE HEAD LIGHT BULBS NEED REPLACING. THIS REPAIR IS COSTING US OVER 400.00. TOYOTA CLAIMS IT IS NOT COVERED BY WARRANTY AND THERE ARE NO EXISTING RECALLS. *TR

Exterior Lighting
Filed Sep 7, 201054,750 milesOH

2007 TOYOTA PRIUS WITH HID HEADLIGHTS STARTED TO GO OUT WITHOUT WARNING. BOTH HEADLIGHTS HAVE HAD THIS OCCUR, SOMETIMES THE BULB WILL COME BACK ON WHILE DRIVING OR IT MAY BE ON THE NEXT TIME THE LIGHTS ARE TURNED ON. I HAVE NOT HAD BOTH BULBS GO OUT AT THE SAME TIME BUT AM WORRIED THAT THIS WILL OCCUR AT SOME POINT. I HAVE RECEIVED A LETTER FROM TOYOTA THAT INDICATES THAT THIS CONDITION IS NORMAL FOR HID HEADLIGHT BULBS BUT DOES NOT ADVISE WHEN THE BULBS SHOULD BE REPLACED. MY TOYOTA DEALER ADVISED NOT TO WORRY ABOUT THE CONDITION UNTIL THE BULB STOPS WORKING ALTOGETHER? THE REPLACEMENT OF THESE BULBS IS VERY EXPENSIVE ($250 PER BULB). I BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. I WILL HAVE TO HAVE THE BULBS REPLACED BEFORE WINTER WHEN MORE NIGHT DRIVING IS NEEDED. I BELIEVE THIS IS A DESIGN ISSUE AS WELL AS A SAFETY ISSUE. *TR

Exterior Lighting
Filed Sep 5, 201025,000 milesPA

WHILE DRIVING AT NIGHT BOTH HEADLIGHTS WENT OUT. DEALER HASN'T BEEN CONTACTED YET SINCE IT'S A WEEKEND. *TR

Exterior Lighting
Filed Sep 5, 201035,000 milesNJ

INTERMITTENT AND UNEXPECTED FAILURE OF BOTH HEADLIGHT BULBS (INDEPENDENT OF EACH OTHER, AND NOT USUALLY AT SAME TIME). TURNING HEADLIGHTS OFF THEN ON WILL USUALLY REMEDY THE SITUATION TEMPORARILY. HAS BEEN HAPPENING FOR ABOUT 18 MONTHS, POSSIBLY MORE. STARTED WHEN VEHICLE ONLY HAD ABOUT 35,000 MILES. ONE TIME ALMOST HAD AN ACCIDENT DRIVING AT NIGHT, OTHER DRIVER SAID THAT SHE DID NOT SEE ME APPROACHING DUE TO HEADLIGHT FAILURE. HAS NOT BEEN CORRECTED. *TR

Exterior Lighting › Headlights
Filed Sep 4, 201052,000 milesCA

TOYOTA PRIUS 2007. HEADLIGHTS INTERMITTENLTY GO OUT. BOTH LIGHTS GO OUT ON THEIR OWN. *TR

Exterior Lighting
Filed Sep 3, 201030,000 milesCA

HEADLIGHTS OF MY 2007 TOYOTA PRIUS WOULD GO OFF INTERMITTENTLY. *TR

Exterior Lighting › Headlights
Filed Sep 3, 201030,000 milesCA

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF INTERMITTENTLY. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE VIN WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE WAS 141000.

Vehicle Speed Control
Filed Aug 30, 201041,000 milesCA

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH SHE TOOK HER FOOT OFF OF THE ACCELERATOR AND THE VEHICLE CONTINUED TO ACCELERATE. SHE ENGAGED THE BRAKES AND THEN TAPPED THEM SLOWLY IN ORDER TO SLOW THE VEHICLE DOWN. SHE WAS FORCED TO SHIFT INTO NEUTRAL GEAR TO STOP THE VEHICLE. THE CONTACT STATED THAT SHE EXPERIENCED THE ACCELERATION FAILURE THREE TIMES IN ONE WEEKEND AND DURING THE LAST TWO FAILURES THE VEHICLE DID CORRECT ITSELF. THE FLOOR MATS WERE NOT NEAR THE ACCELERATOR PEDAL DURING THE FAILURES. SHE CALLED THE DEALER AND WAS ADVISED THAT HER VEHICLE WAS NO LONGER UNDER WARRANTY AND SHE WOULD HAVE TO PAY FOR THE VEHICLE TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,502.

Air Bags › FrontalCrash1 injured
Filed Aug 30, 201075,000 milesCA

MY DAUGHTERS WERE INVOLVED IN ACCIDENT 27 AUG 10 WERE THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS NEVER LOCKED BECAUSE OF THIS MY DAUGHTER HIT HER HEAD TWICE ON THE STEERING WHEEL, AND IS IN SEVER PAIN WITH LOTS OF BRUISING AND IS WEARING A NECK BRACE. SHE NEEDS TO GO IN FOR FURTHER SCANS TO MAKE SURE THERE IS NOTHING WRONG WITH HER BACK. THE DAMAGE DONE TO THE CAR WAS SEVERE. SHE HIT THE OTHER VEHICLE TURNED DID A 180 DEGREE SPIN AND THEN HIT THE CAR AGAIN THE CARS LOCKED ON TO EACH OTHER AND WENT OVER THE CENTER DIVIDER ON THE STREET FACING ONCOMING TRAFFIC. THE LADY HAD RUN THE RED LIGHT AND WENT THRU THREE LANES. *TR

Exterior Lighting
Filed Aug 26, 201053,000 milesMN

HID HEADLIGHTS PERIODICALLY EXTINGUISH. CAN BE TURNED BACK ON BY SWITCHING LIGHT SWITCH ON AND OFF. HAD ONLY BEEN ONE LIGHT AT A TIME FOR ABOUT TWO MONTHS PRIOR TO TODAY'S DATE, THEN, LAST NIGHT, WHILE DRIVING, BOTH LIGHTS EXTINGUISHED SIMULTANEOUSLY, THOUGH BOTH WENT BACK ON WHEN LIGHT SWITCH TURNED OFF, THEN ON AGAIN. VERY FRIGHTENING EXPERIENCE. I HAVE LISTED DATE OF DUAL HEADLIGHT FAILURE IN "INCIDENT DATE" BOX. *TR

Electrical System
Filed Aug 26, 201057,775 milesCA

WAS DRIVING AT 30MPH IN RESIDENTIAL AREA. NO PRIOR WARNINGS OF FAILURE. 1. CAR TURNED OFF - NOT THE POWER BUT THE ABILITY TO DRIVE OR PUT IN GEAR OR RUN. CAR WAS NON-DRIVABLE OR MOVABLE IN ANY WAY FOR NEXT 3 HOURS. 2. NEVER HAPPENED BEFORE, PROBLEM UNKNOWN AS THE CAR WORKS PERFECTLY. 3. DEALER SAID THEY HAD NO EXPLANATION TOYOTA PRIUS 2007 STALLED AND WOULD NOT START - HAD CAR TOWED TO DEALER AND PROBLEM DISAPPEARED AFTER 12 HOURS. THEY HAD NO EXPLANATION. *TR

Exterior Lighting › Headlights
Filed Aug 25, 201070,000 milesIL

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING, THE HEADLIGHTS WOULD BECOME ABNORMALLY DIM BEFORE FAILING INTERMITTENTLY. THE CONTACT WOULD HAVE TO REPEATEDLY SWITCH THE LIGHTS ON AND OFF BEFORE OPERATING AS NORMAL. THE DEALER ADVISED THAT THE HEADLIGHTS WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000.

Exterior Lighting
Filed Aug 24, 201025,000 milesNV

AUTO MODEL TOYOTA 2007 PRIUS - EXTERIOR LIGHTING - HEADLIGHT FAILURE NO ACCIDENT - NO CONSEQUENCES. SUDDENLY THE LEFT HEADLIGHT STARTED TO GO OUT AFTER WORKING FINE AT INITIAL TURN ON. THE SYMPTOMS ARE EXACTLY THOSE DESCRIBED IN NHTSA ACTION NUMBER PE09019. AFTER THE LIGHT TURNS OFF, IF THE HEADLIGHT SWITCH IS CYCLED - THE LIGHT COMES BACK ON - ONLY TO FAIL SOME TIME LATER. IT IS AN INTERMITTENT AND SPORADIC FAILURE. SOMETIMES WHEN FENDER IS STRUCK, THE LIGHT WILL GO OUT. TAKEN TO DEALER - THEY WERE UNABLE TO REPEAT THIS FAILURE. NO PARTS REPLACED. WILL TAKE PRIUS BACK TO DEALER TOMORROW. *TR

Exterior Lighting
Filed Aug 24, 201023,200 milesFL

PASSENGER SIDE HEADLIGHT FLICKERING FOR ALMOST A YEAR. FINALLY STOPPED WORKING A WEEK AGO WHILE DRIVING TO AIRPORT. ON DRIVING HOME FROM AIRPORT LAST NIGHT DRIVER'S SIDE HEADLIGHT SIMPLY TURNED OFF WHILE GOING 40 MILES AN HOUR. FOG LAMPS CONTINUE TO BURN BUT NO HEADLIGHTS ON EITHER SIDE. ON READING OF OTHER'S COMPLAINTS TODAY AFTER CALLING MY DEALER TO FIND OUT WHAT I SHOULD DO ABOUT THE PROBLEM AND GETTING A QUOTE FOR $400 REPLACEMENT, I DISCOVER THAT THIS IS A KNOWN ISSUE. I THEN WALKED OUT TO MY CAR AND DID WHAT OTHERS SAID, TURNED THE HEADLIGHTS OFF THEN ON AGAIN. GUESS WHAT, THE LIGHTS CAME ON. *TR

Exterior Lighting
Filed Aug 23, 2010450,000 milesFL

MY 2007 PRIUS STARTED HAVING RIGHT HEADLIGHT FAILURE WHEN I WOULD DRIVE ON A ROUGH ROAD IT WOULD TURN OFF THEN BACK ON SOME 6 MONTHS AGO. MY HUSBAND CHECKED THE WIRING AND IT CAME BACK ON. THE CAR HAD 45000 MILES ON IT AT THIS TIME. ABOUT 3 WEEKS AGO BOTH OF THEM STARTED TURNING ON AND OFF AND 2 NIGHTS AGO WHILE DRIVING HOME I HAD TO TURN THEM ON AND OFF 22 TIMES AND THEY WOULD COME BACK ON AND THEN GET DIM AND THEN TURN OFF. I TOOK IT TO THEM AT THE DEALERSHIP AND THEY STATED THE LEFT LIGHT WAS BAD AND THE LIGHT AND BALLAST WERE REPLACED FOR THE TUNE OF 614 DOLLARS. THEY DID NOTHING FOR THE RIGHT LIGHT. I CALLED AND OPENED A CASE WITH TOYOTA WHO WILL NOT PAY FOR AY OF IT. THIS SHOULD BE IN A RECALL! *TR

Exterior Lighting
Filed Aug 23, 201047,331 milesWA

PROBLEMS WITH THE HEADLIGHTS IN 2007 PRIUS. THE FIRST ONE ON THE PASSENGER SIDE WENT OUT ON 07/07/09 WHEN THE CAR WAS TWO YEARS OLD. THIS ONE WAS COVERED BY WARRANTY. THE HEADLIGHT ON THE DRIVER SIDE HAS NOW GONE OUT INTERMITTENTLY. THE SAME WAY AS THE PREVIOUS HEADLIGHT. WE ALSO HAD TO REPLACE ONE OF OUR BRAKE LIGHTS. *TR

Exterior Lighting
Filed Aug 22, 201045,000 milesCA

MY 2007 TOYOTA, PRIUS PASSENGER SIDE RANDOMLY STOPS WORKING. WHEN TURN OFF THE SWITCH AND TURN ON IT STARTS WORKING. THIS HAS BEEN GOING SINCE MID APRIL OF 2010. ON 08/18/2010 BOTH THE HEADLIGHTS STOPPED WORKING ON THE FREEWAY. AS SOON AS I TURNED OFF THE SWITCH AND TURNED ON, BOTH HEAD LIGHT STARTED WORKING. I HAVE TALKED TO ANOTHER PRIUS OWNER AND HE SEEMS TO HAVE THE SIMILAR PROBLEM WITH HIS HEADLIGHTS. *TR

Air BagsCrash1 injured
Filed Aug 18, 201043,000 milesCA

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN ABNORMALLY SLIDING TOWARD THE LEFT. THE CONTACT ATTEMPTED TO STEER THE VEHICLE TOWARD THE RIGHT BUT THE VEHICLE WOULD NOT CHANGE DIRECTION. THE CONTACT THEN ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE WHICH RESULTED IN A SINGLE VEHICLE ROLLOVER CRASH. THE AIR BAGS DID NOT DEPLOY. THE POLICE APPEARED ON THE SCENE AND SPECULATED THAT THE FRONT PASSENGER SIDE TIRE BLEW PRIOR TO THE CRASH. A POLICE REPORT WAS AVAILABLE. AN AMBULANCE ALSO APPEARED ON THE SCENE AS THE CONTACT SUSTAINED MINOR INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE COMPANY LOT. THE VEHICLE WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

Exterior Lighting
Filed Aug 18, 201063,000 milesRI

THE LEFT HID HEADLIGHT ON MY TOYOTA 2007 PRIUS WENT OUT AT 63,000 MILES. TOOK TO THE DEALER FOR SERVICE. I WAS TOLD THAT NOT ONLY WOULD THE BULB HAVE TO BE CHANGED BUT THE CHIP IN BACK OF THE BULB WOULD NEED TO BE REPLACED ALSO. PRICE TO REPLACE THE BULB/CHIP WAS $490.00. NEITHER WERE COVERED UNDER WARRANTY. ALSO ADVISED BY THE DEALER THAT THEY USUALLY SEE THIS HAPPENING IN PAIRS AND COULD EXPECT TO SEE MY RIGHT LIGHT GO OUT AS WELL. THAT WOULD BE AN ADDITIONAL $490 TO REPLACE. *TR

Exterior Lighting
Filed Aug 16, 201037,000 milesWA

TOYOTA PRIUS 2007 WITH HID LIGHTS. ONE OR THE OTHER HEADLIGHT RANDOMLY TURNS OFF, BUT TO THE DRIVER THEY ARE UNAWARE UNLESS BOTH TURN OFF AT THE SAME TIME. TOYOTA DEALER REPLACED BULB TWICE BUT PROBLEM PERSISTED. FINALLY THE SERVICE MANAGER WHO IS ALSO A FRIEND OF MINE, TOLD ME THE PROBLEM IS IN ONE OF THE CIRCUIT BOARDS AND HE REPLACED IT. THAT WAS 5 MONTHS AGO AND IT HAS BEEN FINE SINCE THEN. TOYOTA, THIS SHOULD BE WIDELY KNOWN BY ALL YOUR DEALERS AND FIXED. *TR

Exterior Lighting
Filed Aug 13, 201045,000 milesCA

HID HEADLIGHTS FLICKER OUT INTERMITTENTLY AND RANDOMLY. TURNING THE LIGHTS ON AND OFF AGAIN TURNS THE OFFENDING LIGHT BACK ON - THIS ON/OFF PROCEDURE IS REQUIRED 1 TIME EVERY 5-10 MINUTES. SOMETIMES BOTH BULBS GO OUT AT THE SAME TIME. SOMETIMES ONE OR THE OTHER GOES OUT ONLY ONCE DURING A 20 MINUTE TRIP. SOMETIMES THEY GO OUT 10 TIMES DURING A 20 MINUTE TRIP. CHANGING THE LIGHT BULBS DIDN'T SOLVE THE PROBLEM. *TR

Exterior Lighting
Filed Aug 11, 201080,000 milesCA

I AM ABOUT TO REPLACE THE SECOND HEADLIGHT ON MY 2007 PRIUS AT A COST OF APPROXIMATELY $600. THE HEADLIGHT, WHICH COSTS APPROXIMATELY $175, HAS REPEATEDLY FAILED WHICH FAILURE IS APPARENTLY CAUSED BY A DEFECT IN THE DESIGN AND CONSTRUCTION OF THE HEADLIGHT. THIS IS A SERIOUS SAFETY HAZARD WHICH TOYOTA SHOULD REPLACE IMMEDIATELY. IN ADDITION THE CAR IS DESIGNED SO THAT THE FRONT BUMPER HAS TO BE REMOVED IN ORDER TO REPLACE THE HEADLIGHT (A LABOR COST OF APPROXIMATELY $400). THE COST ALONE IS SOMEWHAT OF A DETERRENT TO REPLACING THE HEADLIGHT. *TR

Exterior Lighting
Filed Aug 10, 201059,000 milesPA

THE THIRD HEADLIGHT BULB HAS JUST FAILED ON MY 2007 TOYOTA PRIUS...I'VE HAD IT! UNDER 60,000 MILES! 3 BULBS? RIDICULOUS. *TR

Vehicle Speed ControlCrash
Filed Aug 9, 201019,359 milesNY

TOYOTA PRIUS 2007 -- WHILE STUCK IN HEAVY TRAFFIC, MY CAR LURCHED FORWARD AND STRUCK THE CAR IN FRONT OF IT, WHICH IN TURN HIT THE CAR IN FRONT. MY FOOT WAS ON THE BRAKE SINCE TRAFFIC WAS AT A STANDSTILL. APPLYING THE BRAKE HARDER DID NOT STOP THE CAR IN TIME TO PREVENT THE ACCIDENT. THERE WERE NO INJURIES. THIS NEVER OCCURRED BEFORE. THE CAR HAS 19,000 MILES. SPOKE WITH TOYOTA DEALERSHIP (SMITHTOWN TOYOTA). THEY DENIED THAT THERE IS A PROBLEM AND SAID WE HAD A SIMPLE ACCIDENT. TOYOTA SAID THAT THIS PROBLEM DOES NOT AND HAS NEVER EXISTED. *TR

Electrical System
Filed Aug 9, 201035,000 milesCA

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WITHOUT WARNING ALL OF THE WARNING LIGHTS COME ON INCLUDING THE BRAKE LIGHT COMES AND THE VEHICLE STALLED. THE DEALER WAS NOT ABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. TOYOTA STATED THAT THEY WILL HAVE THE VEHICLE TOWED IN ORDER TO PERFORM AN INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35000. THE CURRENT MILEAGE WAS 38000.

Exterior Lighting
Filed Aug 6, 2010CA

TOYOTA PRIUS HID HEADLIGHTS GO OUT INTERMITTENTLY. IF YOU POWER THEM OFF AND THEN ON AGAIN, SOMETIMES THEY'LL WORK. SINCE THEY GO OUT WITHOUT WARNING AND IRREGULARLY, IT'S IMPOSSIBLE TO TELL IF THEY ARE ACTUALLY ON OR OFF WHILE DRIVING. TOYOTA TECHNICIANS REFUSE TO REPLACE HEADLIGHT IF IT IS WORKING WHEN THEY TEST, LEADING TO FALSE SENSE OF SECURITY ON THE PART OF THE DRIVER. *TR

Exterior Lighting
Filed Aug 3, 201034,000 milesCA

THERE IS A HEADLIGHT SAFETY ISSUE WITH THE TOYOTA PRIUS. IT IS HARD TO IDENTIFY WHEN YOU ARE DRIVING THE VEHICLE BECAUSE THE LIGHTS TURN ON, BUT THEY DO NOT STAY ON. SO WHEN YOU START YOUR CAR AND TURN ON THE LIGHTS THEY BOTH START ON. HOWEVER INTERMITTENTLY THERE IS A TRIGGER THAT CAUSES THE LIGHTS TO GO OUT. SOMETIMES IT IS THE PASSENGER LIGHT, SOMETIMES IT IS BOTH THE PASSENGER AND DRIVER HEADLIGHTS.SOMETIMES THEY DON'T EVER TURN OFF. THIS HAS BEEN GOING ON FOR ABOUT A YEAR AND TOOK THIS LONG TO FIGURE OUT. THE PROBLEM IS THERE IS ALWAYS "SOME" LIGHT COMING FROM ANOTHER LIGHT SOURCE AROUND THE HEADLIGHTS SO WHEN DRIVING, YOU SEE THAT THERE IS SOME LIGHT ON THE ROAD, TRICKING YOU INTO THINKING YOU HAVE BOTH HEADLIGHTS WHEN YOU REALLY DON'T. THIS IS A HUGE SAFETY PROBLEM, ESPECIALLY DRIVING IN RURAL MOUNTAIN AREAS. WHEN THIS STARTED HAPPENING, SINCE I HAD SOME LIGHT ON THE ROAD, I THOUGHT IT WAS MY EYES OR HEALTH AND WENT TO THE EYE DOCTORS, ETC. NOT MY EYES - IT'S THE CAR. IT IS INTERRMITTENT AND BECAUSE THERE WAS SOME LIGHT ON THE ROAD I THOUGHT IT WAS MY VISION NOT THE HEADLIGHTS. WHEN THE LIGHTS DO THIS YOU HAVE A HARD TIME SEEING CURVES IN THE DARK ETC. IT IS HARDER TO DETECT IN CITY DRIVING WHICH WE DO MOSTLY. WE DID RECEIVE A LETTER FRM TOYOTA ABOUT THE HEADLIGHTS INDICATING SOME PEOPLE HAD PROBLEMS WITH THE HEADLIGHTS AND TOYOTA ERRONEOUSLY CHARGED THEM FOR THE SWITCH AND THEY WOULD BE REIMBURSED. HOWEVER, IT DID NOT DESCRIBE THE PROBLEM THE SAME WAY IT HAPPENS SO WE

Service Brakes, Hydraulic
Filed Jul 30, 2010200 milesOK

WHEN BRAKING & GOING OVER A BUMP IN MY 2007 PRIUS, IT FEELS LIKE THE BRAKES DISENGAGE FOR A SECOND & CAR GOES FASTER. IF THERE WAS A CAR IN FRONT OF ME I WOULD HIT IT & IF I HAD TO STOP SUDDENLY THEN I'M NOT CONFIDENT I COULD. IT IS DISTURBING. FEELS LIKE THE BRAKES ARE FAILING. *TR

Exterior Lighting
Filed Jul 29, 2010AL

MY 2007 TOYOTA PRIUS HEADLAMPS ON THE PASSENGER SIDE BURNED OUT AT 50000 MILES THEN A MONTH LATER THE DRIVER SIDE BURNED OUT. AFTER PAYING 275.00 FOR EACH NEW HEADLIGHT TO BE REPLACED THE PASSENGER SIDE HAS BURNT OUT AGAIN WITH ONLY 30000 MILES USAGE. I PURCHASED THE CAR TO SAVE MONEY ON THE FUEL MILEAGE BUT END UP SAVING NOTHING DUE TO SERVICE WORK ON REPLACING HEADLAMPS. *TR

Exterior Lighting
Filed Jul 28, 201050,000 milesWI

I HAVE A 2007 TOYOTA PRIUS WITH HID HEADLIGHTS, 54,000 MILES. TODAY, (7/26/2010) I HAD THE HEADLIGHT BULBS CHANGED FOR THE 3RD TIME, UNDER WARRANTY. FIRST TIME JAN. '09, 2ND TIME, AUG. '09, AND NOW, JULY '10. FIRST TIME WAS UNDER VEHICLE WARRANTY; DEALER SAID REPLACEMENTS HAD 1 YEAR WARRANTY, SO THE LAST 2 TIMES WERE COVERED. THEY GO OUT AT RANDOM. TODAY, ONE OF THE BULBS WAS SHATTERED. MY OWN OBSERVATION: THESE LIGHTS ARE SO BRIGHT, THAT WHEN ONE GOES OUT, YOU DON'T EVEN NOTICE, (UNTIL YOU GET PULLED OVER BY THE POLICE). THIS IS AN ONGOING TOYOTA PRIUS PROBLEM, IS NOT SAFE, AND A RECALL SHOULD BE INITIATED. THIS IS MY 3RD CONTACT TO NHTSA ON THIS ISSUE. *TR

Exterior Lighting
Filed Jul 28, 201046,627 milesID

DRIVER SIDE HID HEADLIGHT REPEATEDLY GOES OUT WHILE DRIVING. HAVE TO STOP VEHICLE AND TURN LIGHTS OFF AND THEN BACK ON TO MAKE THEM WORK AGAIN. DEALER WANTS $700-$1,000 TO REPLACE PARTS WITHOUT KNOWING IF THAT WILL FIX PROBLEM. CAR ONLY HAS 46,627 MILES. *TR

Vehicle Speed Control
Filed Jul 28, 201037,000 milesNM

2007 TOYOTA PRIUS ACCELERATED TO 93MPH WHEN TRYING TO ENGAGE CRUISE CONTROL. *TR

Air Bags › FrontalCrash1 injured
Filed Jul 21, 20108,000 milesCA

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE CRASHED INTO A GUARD RAIL AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND SHE WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO CONFIRMED THAT THE VEHICLE WAS DESTROYED. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE AIR BAGS ONLY DEPLOY WHEN THE WINDSHIELD BREAKS. THE FAILURE AND CURRENT MILEAGES WERE 8,000. UPDATED 10/13/10 *BF THE CONSUMER STATED SHE CRASHED HEAD-ON INTO THE GUARD RAIL. THE FROMT OF THE VEHICLE WAS DEMOLISHED AND NONE OF THE AIR BAGS DEPLOYED. UPDATED 10/2110*JB

Exterior Lighting
Filed Jul 21, 201015,000 milesCA

THE CAR WAS USED VERY RARELY AND HEADLIGHTS WERE RARELY TURNED ON. THE DRIVER SIDE HEADLIGHT TURNED OFF ON ITS OWN AND COULD BE TURNED ON AGAIN BY FLIPPING HEADLIGHTS SWITCH OFF THEN ON AGAIN. IT WOULD THEN TURN OFF SHORTLY AGAIN THEREAFTER. A NIGHT DRIVE IN YOSEMITE PROVED TO BE QUITE FRIGHTENING WITH THIS HAPPENING OVER AND OVER. I COMPLAINED TO TOYOTA WHILE MY CAR WAS STILL UNDER WARRANTY AND THEY DENIED THE PROBLEM BECAUSE THEY COULD NOT REPRODUCE IT. SHORTLY THEREAFTER, THE COMPANY SENT A LETTER TO ALL PRIUS OWNERS CONFIRMING THE PROBLEM. IT'S DISAPPOINTING TO SEE THAT TOYOTA KNEW ABOUT IT YET DENIED IT COMPLETELY. WHEN THE LETTER CAME OUT, MY CAR WAS NO LONGER UNDER WARRANTY. THE PRODUCT WAS DEFECTIVE BECAUSE IT'S LIFESPAN HAD NOTHING TO DO WITH THE AMOUNT OF TIME IT WAS USED. I THINK TO SAY THE HEADLIGHT FLICKERS IS INCORRECT-IT SHUTS OFF COMPLETELY AND SPORADICALLY. *TR

Exterior Lighting
Filed Jul 17, 201075,321 milesNY

THE HID HEADLIGHT ON THE PASSENGER SIDE OF MY PRIUS IS STARTING TO FLICKER AND GO ON AND OFF. THE BULB IS SUPPOSED TO LAST 10 YEARS BUT IT'S BEEN ONLY 3 YEARS SINCE I BOUGHT THE CAR. THE BULB OR HEADLIGHT ELECTRONICS IS DEFECTIVE BUT I'VE BEEN TOLD IT COULD COST UP TO $1,000 TO REPAIR. IT SEEMS THIS IS HAPPENING TO A LOT OF PRIUS OWNERS. *TR

Exterior Lighting › Headlights
Filed Jul 14, 201080,000 milesOH

TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THE HEADLIGHTS WOULD INTERMITTENTLY FAIL WITHOUT WARNING AND WOULD OFTEN FLICKER FROM ON TO OFF REPEATEDLY. THE HEADLIGHTS WERE REPLACED BY THE CONTACT YET THE FAILURE PERSISTED. THE CONTACT STATED THE HEADLIGHT WAS REPLACED THREE TIMES WITHIN ONE YEAR. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND DISREGARDED THE FAILURE AS A SAFETY ISSUE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. UPDATED 10/21/10.*LJ THE CONSUMER ALSO STATED THE BRAKE AND TAILLIGHTS FAILED AS WELL. UPDATED 10/25/10 UPDATED 11/15/10 * BF THE CONSUMER STATED SHE WILL BE CONTACTING TOYOTA AGAIN, AS THE HEADLIGHTS ARE NOT PERFORMING AS THEY SHOULD. WHILE ON HER WAY HOME, THE HEADLIGHTS STARTED BLINKING ON AND OFF, UNTIL FINALLY THEY WENT COMPLETELY WENT OUT. UPDATED 11/26/10. *JB UPDATED 01/06/11 *BF UPDATED 03/02/11

Exterior Lighting
Filed Jul 14, 201076,000 milesMA

I OWN A 2007 TOYOTA PRIUS ; FOR THE PAST 6 MONTHS MY HID HEADLAMPS SPONTANEOUSLY TURN OFF, AND I NEED TO TURN THE LIGHT SWITCH TO OFF THEN BACK ON AGAIN, FOR THEM TO RE-LIGHT. THIS WEEK IT HAPPENED ON A DARK COUNTRY ROAD AND I SUDDENLY HAD NO LIGHTS AT ALL. THANK GOODNESS THERE WERE NO CARS OR PEDESTRIANS ON THE ROAD AT THAT TIME AND THERE WAS NO DAMAGE. I BROUGHT IT TO MY LOCAL TOYOTA DEALER TODAY AND THEY SAY MY LAMPS HAVE BURNED OUT AND NEED REPLACEMENT, TO THE TUNE OF $550. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →