AFTER ONLY ABOUT 3 YEARS USE, THE RUBBER COVER ON THE HATCH RELEASE HANDLE (THE EXTERIOR HANDLE OF THE REAR HATCH) OF OUR 2007 TOYOTA PRIUS, MELTED INTO A STICKY TARRY BLACK RUBBERY GOOEY MESS. I CAN BEST DESCRIBE IT AS BEING A VISCOUS BLACK GLOB LIKE ROOFING TAR. TO OPEN THE HATCH, YOU HAVE TO TOUCH THIS BLACK GOO EACH TIME, WHICH MAKES IT DIFFICULT TO OPERATE THE HATCH RELEASE. WE BELIEVE THIS MELTING PROCESS STARTED AT ABOUT THE 2 YR. MARK. I THOUGHT THAT THIS MIGHT BE A SINGULAR ISSUE, BUT HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL CAR OWNERS, PARTICULARLY IN FLORIDA. WE ALSO LIVE IN FLORIDA. TOYOTA KNOWS ABOUT THIS, AND IS SELLING THE ENTIRE WIRING HARNESS FOR $96 PLUS REPAIR COSTS, AND HAS DONE NOTHING ABOUT RECALLING THIS. FROM A SAFETY PERSPECTIVE, THIS MEANS YOU CAN EXPERIENCE EXTREME DIFFICULTY OPENING THE REAR HATCH (A LIFE SAFETY ACCESS POINT), AND WILL GET STICKY BLACK TAR ON YOU FROM THE MELTED DOWN RUBBER COVER OF THE EXTERIOR HATCH RELEASE HANDLE. TO ME, THIS IS BOTH A SERIOUS LIFE SAFETY ISSUE AND A SERIOUS QUALITY DEFECT THAT TOYOTA IS OPTING TO IGNORE AND ONLY FIXING ON VEHICLES WITH EXTENDED WARRANTIES, SINCE THE FAILURE APPEARS TO OCCUR AT AROUND THE 3 YEAR MARK (IE AFTER 3 YEARS OF EXPOSURE TO THE BRIGHT SUN IN FLORIDA FOR EXAMPLE). I AM AWARE OF THE OUTSTANDING WORK DONE BY NHTSA ON OTHER SAFETY ISSUES, INCLUDING THE PROBLEM WITH RUSTY FRAMES ON 02 ISUZU AXIOMS, AND I FIND THIS PROBLEM TO BE SIMILAR IN NATURE, SO I AM ASKING FOR YOUR AGENCY TO TAKE A
2007 Toyota Prius complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
HEADLIGHTS GO ON AND OFF FOR NO REASON. HAPPENS ANYTIME AND ANYPLACE. *LN
THE LIGHTS ON MY 07 PRIUS KEEP TURING OFF AS I DRIVE. I CAN'T TURN ON AND OFF THE BRIGHTS TO GET THE LIGHTS TO TURN ON I HAVE TO TURN THE LIGHTS OFF THEN ON MAKING IT A REAL HAZARD AT NIGHT ESPECIALLY ON HIGHWAYS. THERE IS NO TIME OR FUNCTION THAT HAS TO HAPPEN FOR THEM TO GO OUT. I COULD JUST BE SITTING AT A LIGHT OR GOING DOWN THE HIGHWAY. ONCE ONE LIGHT GOES OUT IT DOESN'T TAKE LONG FOR THE OTHER TO FOLLOW. THE FOG AND BREAK AND BACK LIGHTS ALL WORK FINE. ITS JUST THE HEAD LIGHTS. IF THE HEADLIGHTS ARE OUT THEN NOT EVEN THE BRIGHTS WILL TURN ON OR FIX THE PROBLEM. IF IM DRIVING WITH JUST THE BRIGHTS, THE SAME THING HAPPENS. ONE WILL GO OUT FOLLOWED LATER BY THE OTHER. AND I CAN'T JUST TAKE IT OUT OF THE BRIGHTS SETTING. I HAVE TO TURN THE LIGHTS COMPLETELY OFF. *LN
MY 2007 PRIUS HAS BEGAN TO HAVE INTERMITTENT HEADLIGHT OUTAGES. IF I TURN OFF THE HEADLIGHT AND BACK ON, THEN SOMETIMES IT COMES BACK ON .THERE IS ALSO FLICKERING. THERE IS A CLASS ACTION LAWSUIT RELATED TO THIS PROBLEM, YET IT HAS LIMITATIONS AS TO WHO IT COVERS. I WANT TO GET MY COMPLAINT REGISTERED SO YOU MAY GIVE A RECALL CONSIDERATION. TOYOTA NEED TO FIX THIS PROBLEM. THEY ARE CHARGING $300 TO REPLACE THIS BULB, AND UPWARDS OF $1100 IF IT IS A FAULTY CONTROLLER. *LN
THE DRIVER'S SIDE HEADLIGHT ON MY 2007 TOYOTA PRIUS FAILS INTERMITTENTLY WITHOUT WARNING CAUSING REDUCED LIGHTING WHILE DRIVING AND POTENTIALLY DANGEROUS UNEXPECTED CONDITIONS. THIS HAS BEEN HAPPENING FOR APPROXIMATELY THREE WEEKS PRIOR TO THE DATE OF THIS COMPLAINT AND HAS NOT BEEN SUCCESSFULLY REPAIRED TO DATE. *LN
I RECENTLY NOTICED THAT THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS HAVE BEEN INTERMITTENTLY TURNING OFF WHILE DRIVING AT NIGHT. I WAS FIRST ALERTED TO THIS SITUATION WHEN I RECEIVED A TICKET FOR DRIVING AT NIGHT WITH MY LIGHTS OUT. I SUBSEQUENTLY NOTICED THAT THE PASSENGER SIDE LIGHT WOULD GO OUT AND THEN MORE RECENTLY I NOTICED BOTH LIGHTS TURN OFF BY THEMSELVES. IN ALL INSTANCES TURNING THE LIGHTS OFF AND BACK ON WOULD RE-SET THE LIGHTS TO STAY ON (FOR A WHILE). I ALSO WAS ALERTED BY OTHER MOTORISTS THAT MY TAIL LIGHTS WERE OUT - MY DAUGHTER VERIFIED WHEN WE GOT HOME THAT THE TAIL LIGHTS WERE OFF. THE TAIL LIGHTS ALSO CAME BACK ON AFTER TURNING THE LIGHTS OFF AND BACK ON AGAIN. I TOOK MY CAR IN FOR SERVICE AND THEY CHARGED ME TO REPLACE THE HEADLIGHTS & TAIL LIGHTS BUT DID NOT INDICATE THE CAUSE OF THE PROBLEM. I AM VERY CONCERNED THAT MY TAIL LIGHTS MAY STILL NOT BE FUNCTIONING AT ANY GIVEN TIME AND THAT ONE OF MY HEADLIGHTS IS ALSO OUT AND BOTH MAY GO OUT AT ANY TIME. IN ALL PREVIOUS CASES OF THE LIGHTS GOING OUT THERE WAS NO INDICATION INSIDE THE CAR (WARNING LIGHT ETC...) THAT THE LIGHTS WERE OFF. THERE IS NO WAY TO KNOW THAT THE TAIL LIGHTS ARE OUT AND DEPENDING ON DRIVING CONDITIONS IT IS NOT OBVIOUS THAT ONE, OR EVEN BOTH, HEADLIGHTS ARE OUT. *LN
HID HEADLAMPS ON 2007 TOYOTA PRIUS GO OUT ALL THE TIME. TURNING LIGHTS OFF AND BACK ON USUALLY CORRECTS THE PROBLEM. IT HAPPENS TO BOTH SIDES INDEPENDENTLY. BULBS STILL WORK FINE, BUT. *TR
WHILE DRIVING, THE HEADLIGHTS TO MY 2007 PRIUS GO OUT. AT FIRST THIS HAPPENED ONLY TO THE LEFT HEADLIGHT,THEN A FEW MONTHS AND MANY MILES LATER,BOTH HEADLIGHTS GO OUT WHILE DRIVING. SO,AS I AM DRIVING EITHER THE LEFT HEADLIGHT,RIGHT HEADLIGHT,OR BOTH WILL GO OFF UNPREDICTABLY AND SPORADICALLY. I HAVE BEEN DRIVING LIKE THIS FOR ABOUT 15K TO 20K MILES.IF THE PROBLEM WAS THE LIGHT BULB,AS THE DEALER TOLD ME,I THINK IT WOULD HAVE GONE COMPLETELY OUT BY NOW. FROM WHAT I HAVE READ IT SOUNDS LIKE THE LIGHTING SYSTEM IS FAULTY IN SOME WAY.HOWEVER,TOYOTA CORP IS NOT TAKING RESPONSIBILITY FOR THIS ISSUE. WHEN MY LIGHTS FIRST WENT OUT, I KNEW IMMEDIATELY I NEEDED TO TURN THE LIGHT SWITCH TO THE "OFF" POSITION, AND THEN BACK TO THE "ON" POSITION TO GET THE LIGHTS BACK ON. I KNEW THIS BECAUSE WHEN TOYOTA SENT OUT INFORMATION ON THE FLOOR MAT AND ACCELERATOR DEFECT (WITCH LED TO A RECALL ON THE ACCELERATOR PEDAL) THEY ALSO SENT OUT INFORMATION ON THE HEADLIGHT DEFECT. WHERE IS THE HEADLIGHT RECALL?! IN THESE INFORMATION SHEETS TOYOTA LAID OUT DIRECTIONS ON WHAT TO DO IF YOUR ACCELERATOR PEDAL GOT STUCK, AS WELL AS WHAT TO DO IF YOU LIGHTS "HAPPENED" TO JUST SHUT OFF. SO WHEN A NOTICE LIKE THAT COMES OUT,I ASSUMED THIS MEANT TOYOTA WOULD FIX THE PROBLEM ON THE HOUSE. SO,WHEN I HAD THIS PROBLEM,AND WENT IN TO THE DEALER FOR MY OIL CHANGE,I MENTIONED IT,AND SAID I WOULD LIKE TO HAVE THE ISSUE FIXED. I DID NOT EXPECT TO GET A QUOTE AND BE CHARGED TO FIX TOYOTA'S QUALITY CONTROL ISSUE. *TR
ABOUT 2 MONTHS AGO THE HEADLIGHT ON THE PASSENGER SIDE WOULD GO OFF, BUT IF YOU TURNED THE LIGHTS OFF AND THEN BACK ON, THE HEADLIGHT WOULD SHINE AGAIN. IT WAS AN INTERMITTENT OCCURRENCE, BUT NOW IT IS HAPPENING MORE FREQUENTLY AND I'M AFRAID THAT MY WIFE, SINCE SHE DRIVES THE PRIUS, MAY END UP IN AN ACCIDENT. I'VE DONE RESEARCH ON THE INTERNET AND IT SEEMS AS THOUGH THIS IS HAPPENING TO MANY OTHER PEOPLE.
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING THE HEADLIGHTS AND THE DASHBOARD LIGHTS SHUT OFF. HE HAD TO DRIVE ONTO THE EMERGENCY LANE AND WITHIN A COUPLE OF MINUTES THE LIGHTS CAME BACK ON. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 31,500. UPDATED 3/1/11 *CN UPDATED 12/19/11 *CN
I HAVE RECENTLY MOVED TO PENNSYLVANIA, A STATE WITH MANY HILLS, AND HAVE FOUND THAT ON ICY HILLS, THE TRACTION CONTROL CAUSES THE ENGINE TO SHUT DOWN ENTIRELY WHEN THE WHEELS SLIP. THIS CREATES A VERY DANGEROUS SITUATION WHERE THERE IS NO POWER AT ALL TO THE WHEELS, CAUSING THE CAR TO SLIP BACKWARD ON THE ICE. I LIVE ON A STEEP HILL AND MY CAR HAS ALMOST ROLLED OFF THE HILL THREE TIMES DUE TO THE FAILURE OF THE TRACTION CONTROL / ENGINE. THE PRIUS, UNLIKE MANY OTHER CARS WITH TRACTION CONTROL, HAS NO TRACTION CONTROL SHUTDOWN/OVERRIDE SWITCH. IN RESEARCHING THIS ONLINE, MANY OTHER OWNERS REPORT THE SAME PROBLEM. TOYOTA REFUSES TO ACKNOWLEDGE THAT THERE IS A PROBLEM. THIS IS VERY DANGEROUS.
THE HID HEAD LAMPS ON MY VEHICLE FLICKER AND GO OUT. IF I SWITCH THE LIGHTS OFF AND ON AGAIN THEY LIGHT BACK UP. THIS HAPPENS INTERMITTENTLY AND RANDOMLY. IT HAS HAPPENED SEVERAL TIMES WHILE DRIVING ON THE HIGHWAY AT SPEEDS IN EXCESS OF 70MPH AT NIGHT AND I FEEL UNSAFE. TOYOTA HAS REFUSED TO ACCEPT THIS IS A SAFETY PROBLEM, BUT IT IS A VERY COMMON ISSUE WITH THIS GENERATION PRIUS.
HID BULB FAILURE. BULB ON PASSENGER SIDE WAS SOMETIMES ON AND SOMETIMES OFF. BULB IS V. EXPENSIVE (~$200) AND REPLACEMENT BY DEALER COSTS ANOTHER $100. *TR
HID HEADLAMPS ON 2007 TOYOTA PRIUS DIM AND THEN GO OUT. THIS HAPPENS EVERYTIME THE LIGHTS ARE USED. ONE HEADLAMP HAS BEEN REPLACED AT THE COST OF OVER $200 AND NOW THE OTHER HEADLAMP EXHIBITS THE SAME BEHAVIOR. *TR
WHILE PARKED WITH THE CAR TURNED ON, THE ENGINE ENGAGES TO RUN THE A/C OR HEATER AND THE CAR LURCHES FORWARD. THE DISPLAY SCREEN WILL SOMETIMES DISPLAY A WARNING THAT THERE IS A PROBLEM WITH THE PARK MECHANISM AND THAT THE CAR SHOULD BE SHUT OFF AND PARKED ON A LEVEL SURFACE WITH THE PARKING BRAKE ENGAGED. MY RESEARCH HAS LED TO THE PARK LOCK MECHANISM. TOYOTA SAYS THAT THE LURCH IS NORMAL AND DUE TO WEAR ON THE PARK LOCK. THE "FIX" IS TO USE THE PARKING BRAKE. WHAT IF YOU FORGET OR AREN'T AWARE OF THIS? WHAT IF THE PARK LOCK FAILS AND THE BRAKE ISN'T ON? NONE OF THESE IS UNREASONABLE TO EXPECT. THE POTENTIAL IS FOR THE CAR TO MOVE ON ITS OWN, EVEN WITH NO ONE PRESENT IN THE CAR OR IN THE DRIVER'S SEAT. THIS IS AN INHERENTLY UNSAFE DESIGN AND SHOULD BE PULLED FROM THE ROAD. *TR
2007 TOYOTA PRIUS WITH HID HEADLIGHTS. HEADLIGHTS WILL CONTINUOUSLY GO COMPLETELY OFF WHILE DRIVING AND REQUIRE THAT THE HEADLIGHTS TO BE SWITCHED OFF AND ON TO TURN THEM BACK ON. THIS WILL OCCUR INTERMITTENTLY ANYWHERE FROM EVERY FEW MINUTES TO PERHAPS A HALF AN HOUR OR MORE. THE BULBS APPEAR TO BE IN GOOD WORKING CONDITION ONCE THEY ARE ON BUT THEN WILL GO COMPLETELY DARK UNTIL YOU CYCLE THE SWITCH ON/OFF. LITERALLY THOUSANDS OF OWNERS OF THESE VEHICLES HAVE REPORTED THIS SAME PROBLEM. THESE LAMPS ARE VERY EXPENSIVE AND ARE SUPPOSED TO LAST MUCH LONGER THAT REGULAR HEADLAMPS, BUT IT APPEARS THAT TOYOTA HAS AGAIN FAILED TO ADEQUATELY TEST THESE SYSTEMS TO ASSURE THAT THEY ARE RELIABLE. WHEN THE LIGHTS GO OUT WHILE DRIVING AT NIGHT YOU ARE LEFT WITH NO VISIBILITY AT ALL, A DEFINITE SAFETY ISSUE. THIS HAS BEEN GOING ON SINCE AT LEAST 2006 WITH NO ACTION TAKEN BY THE NHTSA. WHY DON'T YOU GUYS DO YOUR JOB AND REQUIRE THAT THESE COMPANIES FIX THESE OBVIOUS SAFETY RELATED ISSUES CAUSED BY FAULTY PARTS OR ENGINEERING! *LN
THE GAS GAUGE OF MY TOYOTA PRIUS 2007 IS DEFECTIVE AND HAS CREATED A VERY DANGEROUS SITUATION. I FIRST NOTICED THIS ABOUT A MONTH AGO. THE TANK WAS EMPTY, I PUT A FEW GALLONS OF GAS IN THE TANK AND IT DID NOT REGISTER AT ALL. THE GAUGE STILL SAID EMPTY. THE NEXT TIME I FILLED THE TANK, IT SEEMED TO BE WORKING PROPERLY. THEN, ON JANUARY 16TH, I HAD A TANK THAT WAS NEARLY EMPTY. I HAD BEEN DRIVING FOR AN HOUR OR SO WHEN I NOTICED THAT THE GAS GAUGE SPONTANEOUSLY WENT FROM ALMOST EMPTY TO FULL. THIS CREATES AN EXTREMELY DANGEROUS SITUATION SINCE THE GAUGE IS NOT ACCURATE. THERE WILL BE NO WARNING BEFORE WE RUN OUT OF GAS. IF THIS SHOULD HAPPEN ON A HIGHWAY, IT COULD EASILY BE FATAL. SLOWING DOWN WITHOUT WARNING IS AS DANGEROUS AS ACCELERATING WITHOUT WARNING. TOYOTA MUST BE HELD ACCOUNTABLE FOR THIS DEFECT. THEY WILL "RECALIBRATE" THE GAUGE AT A COST OF $180/HOUR TO ME. THIS IS NOT A SATISFACTORY RESPONSE TO A SAFETY ISSUE. THIS IS A KNOWN PROBLEM WITH THESE CARS AND TOYOTA NEEDS TO PROVIDE ALL PRIUS OWNERS WITH RELIABLE GAS GAUGES. THANK YOU. *LN
I WAS HIT ON DRIVER'S SIDE DOOR BY A LARGE PICKUP TRUCK IN A CITY INTERSECTION. THE TRUCK IMPACT CENTERED ON THE DRIVER DOOR.TRUCK GOING AROUND 30 MPH, MY CAR GOING ABOUT 10 MPH. DRIVER'S DOOR WAS CRUSHED IN, SIDE WINDOW SHATTERED, DOOR REQUIRED REMOVAL BY RESCUE SQUAD. I, THE DRIVER, WAS WEARING SEAT BELT. NO AIRBAGS DEPLOYED.
INTERMITTENT RIGHT HID HEADLAMP. PROBLEM STARTED ABOUT 40K MILES. THE LIGHT DIMS, FLICKERS AND GOES OUT. TURNING LIGHTS OFF TO ON WILL FIX ISSUE TEMPORARILY. SAME PROBLEM REPORTED BY THOUSANDS. REPAIR COSTS VARY FROM $300 TO $2000. THE PROBLEM OCCURS DAILY. EACH TIME THERE IS A RISK OF BEING IN ACCIDENT. TOYOTA AND NHTSA ARE AWARE OF THE PROBLEM BUT NOTHING BEING DONE ABOUT IT. *TR
PASSENGER HEADLIGHT WORKS INTERMITTENTLY. WILL TURN OFF WHILE DRIVING AND OCCASIONALLY COME BACK ON IF THE LIGHTS ARE TURNED OFF THEN BACK ON AGAIN. DANGEROUS TO DRIVE WITH ONE HEADLIGHT WORKING AND I CAN'T IMAGINE WHAT WOULD HAPPEN IF DRIVING AND BOTH WENT OUT. DOES NOT APPEAR TO BE A LOOSE CONNECTION AS TURNING THE LIGHTS OFF AND BACK ON WILL OCCASIONALLY FIX THE PROBLEM UNTIL IT HAPPENS AGAIN. *TR
I HAVE A 2007 TOYOTA PRIUS WITH ABOUT 85,000 MILES AND THE PASSENGER SIDE HEADLIGHT ONLY WORKS PERIODICALLY. SOMETIMES IT DOESN'T COME ON AND SOMETIMES IT WORKS FOR THE ENTIRE TRIP. I DO NOT KNOW WHEN IT IS WORKING AND NOT SINCE THERE IS NO ALARM OR LIGHT INDICATING THAT I HAVE A PROBLEM. THE DEALERSHIP WANTS ME TO REPLACE BOTH HID LIGHTBULBS FOR $300. I AM NOT SURE THAT THIS WILL FIX THE PROBLEM SINCE SOMETIMES IT DOES WORK AND STAYS ON FOR A LONG PERIOD. THIS COULD BE A MAJOR PROBLEM, ESPECIALLY IF BOTH HEADLIGHTS START HAVING THE SAME PROBLEM AT THE SAME TIME. *TR
TOYOTA MOTORS SENT ME A LETTER SAYING THEY INSTALLED FAULTY HEADLIGHT BULBS IN THE 2007 PRIUS AND THEY WOULD ONLY CHARGE ME 389.65 TO REPLACE THEM AND YOU CAN'T REPLACE 1 BULB, YOU HAVE TO REPLACE BOTH. THIS IS A SAFETY ITEM THAT THEY ADMIT WAS THEIR PROBLEM AND I HAVE TO PAY TO FIX IT? TALKING TO OTHER OWNERS AND ALL OF HAVE TRAFFIC TICKETS THAT TOYOTA COULD PAY FOR ALSO. *TR
DRIVER'S SIDE HEADLIGHT IS INTERMITTENT. IF YOU TURN THE SWITCH OFF, THEN BACK ON, THE HEADLIGHT COMES BACK ON.
2007 TOYOTA PRIUS IS EXPERIENCING INTERMITTENT HID HEADLIGHT FAILURE. RIGHT HEADLIGHT WAS REPLACED IN 2009 AND NOW LEFT HEADLIGHT IS EXPERIENCING SAME PROBLEM. PROBLEM WITH LEFT HEADLIGHT BEGAN ABOUT 3 MONTHS AGO AND NOW LIGHT STAYS OFF FOR MUCH LONGER AND IS QUICKER TO OCCUR. CAR IS AT 52K SO WARRANTY DOES NOT COVER THIS REPLACEMENT. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE VEHICLE WAS IN PARKED IN THE DRIVEWAY AND ANOTHER VEHICLE BUMPED INTO IT CAUSING THE GEAR SHIFT TO MOVE INTO REVERSE. THE VEHICLE TRAVELED OVER AN 18 INCH SNOW BANK AND CRASHED INTO A TREE. THE FRONT AND REAR BUMPERS WERE DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER. A REPRESENTATIVE FROM THE MANUFACTURER PERFORMED A DIAGNOSTIC TEST AND FOUND THAT THE GEAR SHIFT BEING PLACED IN AND OUT OF PARK SEVERAL TIMES CAUSED THE GEARS TO SLIP INTO NEUTRAL AND THEN INTO REVERSE. THE CONTACT CONFIRMED THAT THE VEHICLE WAS IN PARK. THE CONTACT WAS NOT OFFERED ANY ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 44,000.
I RECEIVED A NOTICE IN THE MAIL STATING THAT I NEEDED TO HAVE MY AFTERMARKET SUNROOF REPLACED DUE TO THE FACT THAT THE GLASS WAS POORLY BONDED TO THE FRAME. THE MANUFACTURER IS WEBASTO. AFTER FINALLY BEING ABLE TO GET REGISTERED WITH WEBASTO TO HAVE THE REPAIR TAKE PLACE, I WAS CALLED AND TOLD THAT THE PARTS WOULD NOT BE AVAILABLE FOR 4-7 WEEKS. IT HAS BEEN ABOUT TWO WEEKS, AND I'VE HAD NO UPDATES OR CALLS ABOUT MY CAR. I THINK THAT 4-7 WEEKS IS AN UNREASONABLE AMOUNT OF TIME TO HAVE TO WAIT FOR PARTS WHEN YOU'RE IN DANGER OF HAVING YOUR SUNROOF FALL ON TOP OF YOU. *TR
VEHICLE HID HEADLIGHTS JUST STOPPED FUNCTIONING, THEY ARE STILL INTERMITTENT AT THIS TIME, WITH THE PROBLEM GETTING WORSE BY THE WEEK. BY SHUTTING THE CAR OFF, THEY MAY BE TURNED ON AGAIN, BUT ONLY FOR A (VARIABLY) SHORT TIME, SOMETIMES LESS THAN 2 MINUTES, SOMETIMES MORE THAN 15...
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY FOR A PERIOD OF TWO MONTHS BEFORE BECOMING INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER WANTED TO CHANGE THE BULB. THE CONTACT DID NOT ALLOW THEM TO COMPLETE THE REPAIR. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, IF HE WOULD SWITCH THE HEADLIGHT OFF AND ON, IT WOULD WORK SO HE DID NOT BELIEVE THE FAILURE WAS CAUSED BY THE BULB ITSELF. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 02/23/11*LJ THE CONSUMER STATED THE HEAD LIGHTS WOULD FAIL INTERMITTENTLY. UPDATED 05/04/11
DRIVER-SIDE HEADLIGHT FUNCTIONS INTERMITTENTLY AT STARTUP....I HAVE TO TURN SWITCH OFF COMPLETELY AND TURN ON, AND LIGHT FUNCTIONS....MANY PRIUS OWNERS HAVE COMPLAINED ABOUT THIS OVER THE YEARS, AND TOYOTA HAS DONE NOTHING....SOME THEORIZE THE CIRCUIT BOARD CONTROLLING THE HID LIGHTS IS IN A POOR LOCATION AND OVERHEATS/DEFECTIVE....ANYWAY THIS IS NOT A BULB PROBLEM, BUT A SYSTEM PROBLEM.....PLEASE HELP US...... *TR
STEERING WHEEL CLUNKS AS IT IS TURNED PAST CERTAIN POSITIONS. OVERALL, IT HAS A LOOSE FEEL. TOYOTA INSPECTED IT, SAID IT IS NOT NORMAL, BUT FAILED TO FIND A SOLUTION. *TR
COOLANT SYSTEM HAS AIR IN IT. SERVICE FAILED TO DIAGNOSE THE PROBLEM. SERVICE CAMPAIGN ISSUED FOR OTHER VINS, BUT NOT MINE. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING AT ANY SPEED, THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. HE WOULD THEN TURN THE SWITCH OFF AND ON AND THEY WOULD COME BACK ON INTERMITTENTLY BUT WOULD SHUT OFF AGAIN. BOTH THE DEALER AND MANUFACTURE WERE NOTIFIED WHO DENIED THAT THERE WAS A PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNAVAILABLE.
2007 TOYOTA PRIUS HEADLIGHT FAILURE. HEADLIGHTS INTERMITTENT, GO OUT BUT WILL COME BACK ON WHEN LIGHT SWITCH IS TOGGLED. *TR
WHILE THE CAR IS IN OPERATION AND THE HEADLIGHTS ARE SWITCHED ON, THE DRIVER SIDE OR PASSENGER SIDE HEADLIGHT ILLUMINATION WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THIS HAS OCCURRED FOR THE PAST COUPLE THOUSAND MILES. THE CURRENT MILEAGE OF THE CAR IS 39,750. THE LIGHTS WOULD FUNCTION AGAIN AFTER SWITCHING THEM OFF AND BACK ON. THIS HAPPENS AT LEAST ONCE A DAY AND HAS PROGRESSIVELY BEEN WORSE. SAFETY IS A KEY ISSUE HERE IN THAT IF BOTH LIGHTS FAIL WHILE DRIVING AT NIGHT, COULD SERIOUSLY CAUSE A CRASH OR ACCIDENT. AN ONLINE SEARCH FOR OTHER DRIVERS OF THE SAME MAKE AND MODEL HAVE REVEALED SIMILAR INCIDENCES/EXPERIENCES. I PROCEEDED TO FIRST CALL THE MANUFACTURER OF THE VEHICLE TO SEE WHAT CAN BE DONE SINCE THE VEHICLE IS BARELY OUT OF WARRANTY RANGE AND I HAVE NOTICED OTHER DRIVERS ONLINE HAVE RECEIVED REPAIRS AND/OR PARTS AT NO-COST TO THEM FOR THE SAME INCIDENT. THEY WANTED ME TO BRING THE CAR INTO THE DEALER AND GET A DIAGNOSIS TO DETERMINE IF THEY CAN REIMBURSE ME FOR THE REPAIRS. THE DEALER REPORTS THAT I NEED TWO NEW HID (HIGH INTENSITY DISCHARGE) BULBS AND THE TOTAL COST FOR THE REPAIRS WOULD BE APPROXIMATELY $600. I HAD NO CHOICE BUT TO PROCEED WITH THE REPAIRS BECAUSE MY SAFETY IS AT STAKE. I CALLED BACK THE MANUFACTURER, AS INSTRUCTED, AND WITHOUT EVEN CONSIDERING REVIEW OF THE FINDINGS OF THE DIAGNOSIS PERFORMED BY THE DEALER, I WAS TOLD THAT THE REPAIRS WOULD NOT BE COVERED AT ALL. I PROCEEDED TO ASK WHY SOME DRIVERS REPORTED ONLINE THAT THEIR REPAIRS WERE COVERE
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO STOP AS THE CONTACT APPROACHED A TRAFFIC LIGHT. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE WERE CALLED TO THE SCENE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE FAILURE MILEAGE WAS 25,432. UPDATED 02/17/11*LJ UPDATED 05/02/11
I'VE GOT 2007 PRIUS. ONE OF THE HEADLIGHTS KEEPS GOING OUT. I CAN'T REALLY TELL WHEN OR HOW IT GOES OUT SINCE I CAN'T SEE IT. I'LL NOTICE IT WHEN I SEE THE REFLECTION IN THE BACK OF ANOTHER CAR. IF I TURN THE BRIGHT LIGHTS ON AND OFF IT HAS NO EFFECT, BUT WHEN I TURN THEM ALL THE WAY OFF AND BACK ON THE LIGHT COMES BACK. SOMETIMES ON LONG TRIPS IT WILL STAY ON THE WHOLE TIME, SOMETIMES IT WON'T. SOMETIMES ON SHORT TRIPS IT WILL GO OUT, SOMETIMES IT WON'T. *LN
THE HEADLIGHTS ON MY 2007 TOYOTA PRIUS GO OFF AFTER THEY HAVE BEEN ON FOR A LITTLE BIT. THIS HAS HAPPENED TO THE DRIVERS SIDE AND ON THE PASSENGER SIDE HEADLIGHTS. THIS HAPPENS EVERY TIME I TURN THE HEADLIGHTS ON. IT HAS BEEN HAPPENING SINCE THE BEGINNING OF THE YEAR. I HAVE HAD TWO DIFFERENT ESTABLISHMENTS CHECK THE WIRING AND HEADLIGHTS AND THEY HAVE FOUND NO PROBLEMS WITH THE WIRING OR THE HEADLIGHTS BEING BURNED OUT. THE HEADLIGHTS CAN'T BE BURNED OUT BECAUSE WHEN THE HEADLIGHTS ARE TURNED ON BOTH HEADLIGHTS ARE ON. *TR
HID HEADLIGHT IN 2007 TOYOTA PRIUS KEEPS GOING ON AND OFF. THIS IS A KNOWN ISSUE WITH TOYOTA. IT IS EXPENSIVE TO REPLACE THE BULB. I WANTED TO ADD MY NAME TO THE LIST OF PEOPLE AFFECTED BY THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED OVER A CONCRETE CURB AND ONTO THE SIDEWALK. THERE WERE NO INJURIES. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO COULD FIND NOTHING WRONG. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,100.
TOYOTA 2007 PRIUS (US MODEL) HID HEADLIGHTS ARE INTERMITTENT. THIS HAS BEEN GOING ON FOR YEARS AND REPLACEMENT BULBS DON'T FIX THE ISSUE. LIGHTS MAY EXTINGUISH AT ANY TIME WITH NO WARNING CREATING A DANGEROUS DRIVING CONDITION, PARTICULARLY AT NIGHT. THOUSANDS OF OWNERS HAVE COMPLAINED ABOUT THIS ISSUE, BUT NO RECALL HAS BEEN PROVIDED BY TOYOTA. *TR
MY 2007 PRIUS HEADLIGHTS GO OUT. AT FIRST IT WAS THE PASSENGER SIDE. YESTERDAY BOTH WENT OUT. BELIEVE ME I KNOW THINGS BREAK, BUT FOR THE PRICE THEY WANT FOR THESE BULBS, THEY SHOULD OF USED A DIFFERENT TECHNOLOGY FOR THERE LIGHT BULBS . MY 2001 CHEVY TRUCK HAS HAD THE SAME BULBS SINCE NEW. IF THE BULBS ON THE PRIUS DO NOT LAST, THEY SHOULD MAKE IT CLEAR BEFORE SOMEONE BUYS THE VEHICLE. KEEP IN MIND MOST PEOPLE WHO BUY THE PRIUS ARE DOING SO TO SAVE COSTS. WELL IF I HAVE TO SPEND600 BUCKS TO REPLACE BULBS IT NEGATES THE REASON I BOUGHT THE CAR IN THE FIRST PLACE. *TR
LEFT FRONT HEADLIGHT GOES OUT AFTER A FEW MINUTES. IF YOU TURN THE LIGHTS OFF TO LET THEM COOL, IT WILL COME BACK ON FOR A FEW MORE MINUTES.
I HAVE A 2007 PRIUS WITH 51,000 MILES. FOR AT LEAST THE PAST MONTH, THE PASSENGER SIDE HID HEADLAMP HAS BEEN GOING ON AND OFF PERIODICALLY. SOMETIMES IT HAS STOPPED WORKING WHILE DRIVING AND THEN WILL TURN ON AGAIN WHEN I TURN THE HEADLAMPS OFF AND ON. RECENTLY BOTH HEADLAMPS HAD BEEN GOING OFF AND ON AT RANDOM. THIS WAS A SAFETY HAZARD. ON 12/2, I TOOK THE CAR IN TO A TOYOTA DEALER AND WAS TOLD BOTH HEADLAMPS WERE BURNED OUT. AT FIRST THEY CHARGED ME OVER $500 AND AFTER I COMPLAINED ABOUT THIS HIGH CHARGE, THEY REDUCED THE BILL TO $289, NOTING I WOULD ONLY BE CHARGED FOR LABOR. IN MY OPINION, THE HID HEADLAMPS WERE DEFECTIVE, BURNED OUT PREMATURELY, AND THE FACT THAT THE LIGHTS WOULD GO ON AND OFF AT RANDOM POSED A SAFETY HAZARD. *TR
DASHBOARD RED LIGHTS WHEN VEHICLE STARTS WITH: BRAKE FAILURE , ABS WARNING AND STABILITY WARNING. FIRST TIME IT WAS IMMEDIATELY TAKEN TO DEALER WHO COULD FIND NO PROBLEM AND RESET CODES. FOUR DAYS LATER SAME WARNING LIGHTS CAME ON AND WAS TAKEN TO DEALER AGAIN. WERE TOLD HYDRAULIC BRAKE SYSTEM WAS OK BUT BRAKE ACTUATOR NEEDED REPLACEMENT AT $2600. COULD BE DRIVEN BUT WITHOUT ABS AND STABILITY CAPABILITY. HAVE NOT CORRECTED THIS DUE TO HIGH PRICE. SHOPPING AROUND AT SALVAGE YARDS. *TR
HEADLIGHT(S) INADVERTENTLY TURN OFF WHILE DRIVING. EITHER PASSENGER OR DRIVER SIDE HEADLIGHT(S) TURN OFF. THE HEADLIGHT(S) WILL TURN BACK ON WHEN THE ON/OFF SWITCH IS SWITCHED OFF THEN SWITCHED ON AGAIN. HAVING GOOGLED THIS ISSUE, I WAS SURPRISED THAT THIS IS A CHRONIC COMPLAINT AND TOYOTA IS AWARE OF THIS ISSUE BUT HAS NOT BEEN FORCED TO RECALL. TOYOTA NEEDS TO RECALL AS CONSUMERS ARE BEING CHARGED FOR REPAIRS AS WELL AS COSTS FOR FIX-IT TICKETS.
2007 TOYOTA PRIUS WITH XENON HID HEADLIGHTS THAT FLICKER OR GO OFF WITHOUT WARNING. TOYOTA IS AWARE OF PROBLEM AND OFFERS TO SELL REPLACEMENT LAMPS AT $150 EACH PLUS LABOR TO INSTALL THEM. I HAVE RESEARCHED THE PROBLEM WITH OTHER PRIUS OWNERS AND FIND IT IS A CHRONIC KNOWN PROBLEM WITH NO PERMANENT SOLUTION. REPLACING THE LIGHTS LAST A FEW MONTHS TO A FEW YEARS BUT PROBLEM OCCURS AGAIN AND TOYOTA COLLECTS THE PROFITS FROM REPAIRING THEIR DEFECTIVE PRODUCT AGAIN AND AGAIN. *TR
2007 PRIUS WITH 62K. THE DRIVER'S SIDE HID LIGHT GOES OUT AFTER ABOUT 3-5 MINUTES. TURN LIGHTS OFF AND ON, IT REAPPEARS FOR A FEW MINUTES, THEN GOES OUT AGAIN. BUT IT IS YELLOWER THAN THE PASSENGER SIDE. SOME TIMES BOTH HID LIGHTS GOES OUT. VERY SCARY!!! *TR
2007 TOYOTA PRIUS. DRIVER'S SIDE HEADLIGHT GOES OFF INTERMITTENTLY. FIRST IT BECOMES DIM, THEN COMPLETELY GOES OUT. IF I TURN THE LIGHT SWITCH OFF AND ON IT WILL GO BACK ON FOR A SHORT TIME, BUT THEN GOES OFF AGAIN. FIRST NOTICED THE PROBLEM DRIVING ON HIGHWAY AT NIGHT DURING A RAIN STORM AND HAD DIFFICULTY SEEING. *TR
HEADLIGHTS GO OUT WHILE IN ON MODE. *TR
HID HEADLIGHTS WORK INTERMITTENTLY AND RANDOMLY. WHEN IT FIRST OCCURRED, I REPLACED ONE LAMP. IT CONTINUED TO WORK INTERMITTENTLY. NOW BOTH WILL WORK RANDOMLY. WHEN ONE GOES OUT, YOU CAN TURN THE HEADLIGHT SWITCH OFF AND BACK ON AND BOTH WILL WORK. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Toyota Prius → · Every Prius year → · How the figures are calculated →